1. IT Technical Responsibilities

1. Maintenance, administration and monitoring of Servers
2. Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
3. User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
4. Maintenance/ Administration of Network Infrastructure
5. Maintain and update firewall settings
6. Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
7. Assist IT Manager in implementing information and cyber security and control structures
8. Handle system backup, storage management and system recovery.
9. Conduct servers backup (daily/weekly/monthly backup)
10. Handle renewal of maintenance services for IT equipment/ software licenses
11. Perform tests and evaluations on new software and hardware
12. Liaise with vendors for IT equipment purchase and technical support
13. Liaise with vendors for new voice circuits, leased lines, data subscriptions, etc
14. Check invoices from vendors & perform cost allocation (Voice circuits & data subscription) for Finance
15. Provide desktop support duties
16. Workstation and trading phone setup for new users
17. Install and configure computer hardware, software, systems networks, printers and scanners, etc.
18. Provide technical support for User Desktops, BT Trading system, voice circuits, etc across the company (in person or over phone)
19. Support of desktop applications like Bloomberg and Refinitiv related applications
20. Troubleshoot hardware and software issues
21. Rollout Windows updates and patches
22. Regular checks for PC and Server OS patches and updates

2. Others

1. Assist in office renovation
2. Shifting of User positions or desk positions
3. Perform duties of an SMO – Safe Management Officer (acting as a back-up for the main SMO)
4. Any adhoc assignments by Management

Requirements

- Minimum Diploma in Information Technology related field

- Minimum 1 year of experience

- Experience in firewalls, routers and switches configurations

- Experience in MS Active Directory Account, MS Exchange, VMWare and Linux administration

- Meticulous, resourceful, independent, good interpersonal skills and sense of responsibility

- Possess MCSA, MCP, CCNA knowledge and working experience in financial sector will be added advantage

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally

Deliver expert support and comprehensive administration of the Microsoft 365 cloud environment, ensuring a secure and reliable infrastructure.

Key Responsibilities:

• Independently research, design, implement, and manage Microsoft 365 solutions for the organization.
• Oversee the Microsoft 365 environment, maintaining optimal availability, reliability, and performance.
• Continuously monitor system health; review, analyze, and test system performance.
• Conduct annual refresh for hardware, including endpoint devices and network equipment.
• Provide regular updates, perform backups, and restore data as needed.
• Work with internal teams to enhance functionality and improve user experience.
• Facilitate onboarding and offboarding processes for new hires and leavers.
• Document system configurations, processes, and create IT user guides.
• Deliver high-level support, working with internal teams and external vendors to resolve both onsite and offsite issues (including vessel support).
• Travel internationally to support vessel IT systems when vendors are unable to resolve issues remotely.
• Serve as the IT procurement officer, managing vendor relationships with excellent vendor management skills.
• Track and manage billing and subscriptions for SaaS applications and Microsoft 365.
• Maintain an inventory of IT hardware and software assets.
• Perform daily, monthly, and annual IT operational checks.

Requirements:

• Minimum 1 year of experience managing and administering Microsoft 365 environments.
• Over 2 years of experience as L1 support in a mid- to large-sized enterprise.
• Strong skills in customer service, communication, and problem-solving.
• Able to work independently as well as collaboratively in a team.
• Familiarity with networking and firewall configurations is a plus, though not mandatory.

POSITION SUMMARY

An IT support individual is in charge of supporting end user technologies, including desktop, printers, devices and potentially network and systems of all types, providing technical support and ensuring the whole company runs smoothly. IT Support monitors and maintains the company computer systems, installs, and configures hardware and software, and solves technical problems.

JOB RESPONSIBILITIES

• Provide support for end user desktops and laptops which include but not limited to internal hardware component replacements.
• Network, Desktop & Server OS support & administration.
• Provide first level troubleshooting & installation of software or firmware applications.
• Install, support & maintain IT peripherals such as keyboard, printer, projector & others.
• Support recurring tasks such as back up, patch management, IT system monitoring, cyber-security protection from viruses and spam wares attack, etc.
• Liaise & coordinate with IT vendors/suppliers on IT purchases, projects & support IT systems
• Update IT inventory & Licences, ensuring appropriate and sufficient level of vendor support.
• Planning, developing, and maintaining SQL databases.
• Maintaining the company intranet with basic programming.
• Attend to emergency calls & weekend /off hours support.
• Any other responsibilities & ad hoc assignment as required.

JOB REQUIREMENTS

• NITEC or higher.
• Min 1 year experience in IT field works.
• Knowledge of current Windows & mobile operating systems.
• Good knowledge in IT hardware & administration support for Microsoft Windows.
• Strong analytical & problem-solving skills.
• Candidates who are familiar Microsoft Dynamics NAV/Business Central, Microsoft Windows Server, Microsoft SQL Server, ASP.NET/.NET Core will have an added advantage.

Job Description

1. On-site technical support including the setting up of computer hardware systems, installing and upgrading software, troubleshooting and resolving IT issues, coordination with third party vendors for issue resolution, etc. as per agreed Service Levels.

2. Ensure 100% compliance to within Service Level Agreement objectives (SLA)

3. Accountable for satisfactory resolution with CSAT score >90% for fast and effective support.

Job Requirements

1. Working with end users to find out the nature of the problem.

2. Troubleshooting hardware, software or application issues.

3. Installing and maintaining hardware and computer peripherals.

4. Installing and upgrading operating systems and computer software.

5. Troubleshooting networking and connection issues.

6. Resolving problems and performing IMACs (installs, moves, adds and change) and completing all related administrative duties.

7. Support Security Incident Response

8. Co-ordinate with application support and hardware vendor till issue closure

About You

We’re looking for someone who loves to learn, share knowledge, and is a team player – someone who can bring a fresh perspective and one who is constantly seeking better practice for the overall quality of our work and our customer experience.

Key Areas of Responsibility

● Support of all Applications for ASIA

● Participate in Global Project and Future SAP lead for ASIA

● Develop and validate the application design.

● Gather feedback from business users and understand the requirements

● Define/Validate IT Application process and governance

● Work with other Regional/Global IT teams/Vendor

● Author complex stored procedures, SQL Jobs

● Assists in project planning and scheduling

● L1-L2 Support/trainer for end-users

● Vendor Coordination & Vendor-Contract Management

Qualifications/ Experience

● Diploma/relevant qualification in IT or Computer Science

● Exposure to end-user environments with different application technologies (ERP, CRM, BI…)

● 5+ years experience in ERP, BI space

● Team player with experience working with multi-cultural team and regional exposure

● Pro-active and independent

● Good knowledge of Business process and ERP architecture

● knowledge and exposure working with different modes of integrations ( ETL, ELT, ESB….)

● Very good Knowledge of Microsoft SQL, SSIS.

● An understanding of Financial Reporting and / or Financial Concepts

● An understanding of cash-to-order, procure-to-pay process

● Ability to prioritize assignments,

● Excellent communication skills, both written and verbal, with the ability to present complex ideas to technical and non-technical audiences.

● Excellent analytical and problem-solving skills with an understanding of existing and emerging technologies.

● Ability to prioritize workload and work well under pressure to meet deadlines and manage business expectations.

● Regional travel will be required

● Experience working in the manufacturing domain is a plus

● Willingness to learn new applications is a plus

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

IT/Technology Sourcing

Perm opportunity

One of the leading Technology Firms is on the search for a candidate with IT/Technology Sourcing experience to join the team here in Singapore.

A high growth organization, you will be part of a great team driving high impact across the organization.

Requirements:

• Relevant experience sourcing for new suppliers
• Review, negotiate contracts
• Experience in Technology/IT sourcing
• Industry experience in SI environment is an advantage

Please click Apply!

• To provide onsite technical and troubleshooting services covering below support activities within the required SLA time frame.
• Hardware support: Technical diagnosis and coordination with OEM vendors for repair of defective hardware for a variety of devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers etc.
• Software support: diagnosis and resolution of software functionality for both the operating system and standard desktop applications
• IMACD: physical installations, moves, adds, changes, and de-installs for a wide variety of supported hardware devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers and etc. and supported software
• Enhanced support for VIP users
• Coordinate with infrastructure teams to resolve issues with network, servers or other infrastructure devices or services that impact the normal work of end users
• Support hardware and software changes (e.g. hardware device change/refresh, system upgrade/migration, patch update, etc.) for end users
• Asset management support for end user devices by following defined processes
• Provide smart hand support for all kinds of hardware such as printers, servers, network devices, backup devices, meeting room equipment, scientific devices etc.
• Onsite support for events such as trade shows or special meetings
• Regular checks for IT Room devices and Meeting Room equipment when required
• Deployment services for large-scale efforts include asset auditing and discovery, project support, image integration, on-site installation, user self-installation, migration, and asset recovery governed with full project status and reporting

Job Requirements

• Diploma / Nitec in Information Technology, Computer Engineering, Electronics or related field
• 3 years of desktop support experience in Corporate environment
• 5 days work at Raffles Quay
• MNC work environment
• Salary $2700 - $3100

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Responsibilities:

• Provide end-user support, ensuring smooth operations and addressing user concerns.
• Assist in operating system migrations and related support activities.
• Perform troubleshooting and diagnostics for hardware and software issues.
• Resolve issues related to the supported end-user equipment and software.
• Install necessary software and applications on devices.
• Maintain accurate and timely documentation using the IT Service Management tool.
• Ensure timely resolution of incidents, adhering to SLA requirements.
• Adjust application settings to meet specific environment needs.
• Relocate computer devices and peripherals as required.
• Set up application profiles for end users.
• Provide proactive updates and follow-ups to end users.
• Guide end users on necessary tasks and procedures.
• Perform other ad-hoc tasks as assigned

Requirement:

• Diploma or equivalent professional education in Information Technology or related
• At least 1 years of related working experience

To apply, please visit www.gmprecruit.com and search for Job Reference:24786

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

• To advise and support on customer's hardware issues / requirement (Upgrade of Ram etc.)
• Handle customer compliments / complains, crisis prevention, problem solving
• Manage projects from end to end
• To analyze existing processes and suggest improvement plans to increase productivity / cost-effectiveness

Job Requirements

• Diploma / Nitec in IT, Computer, Electronics, Electrical, Mechanical Engineering or related field
• Minimum 2 years experience in IT Hardware
• Hardworking , positive attitude
• 5 days work (8.30am to 6pm) at Depot Close
• Salary $2800 - $3500

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

The Personnel shall be competent to perform the following:

• Assist in developing, reviewing, and teaching of lower secondary computer education program for secondary school students in the following areas:

o Microsoft Office Certification o Adobe CS6 Education

o Programming language (Javascript or equivalent eg Python, Swift using Codecademy or equivalent online platforms)

o Computational Thinking, reasoning and problem solving using ICT equipment (eg Unmanned Aerial Vehicles – UAE i.e. Drones and/or LEGO Mindstorms, Micro:Bit etc)

o School Teaching and Learning platforms (Teams, Class Notebook, etc.)

o And others relevant applications

• Assist in training students in Infocomm Club in creating videos, graphic posters and animations

• Provide support and coordinate competitions for students related to multimedia

• Assist in planning and training of teachers during school staff seminar •Provide maintenance for photography equipment in school

• Provide the technical support and service in maintaining the school website using relevant software

• Provide support for school programmes and events: o Collateral materials for school programmes, events and external collaborations

o Photography and videography support

o Multimedia resources for teaching and learning • Any other duties as assigned

Qualification Requirement:

The Personnel should preferably have the following skill-sets and experience:

• Proficient in conducting ICT-related training and workshops in the following areas as well as proficient in video production:

o Microsoft Office Suites (including Teams and OneNote Class

Notebook) o Video editing oCoding

• Preferably 3 years prior working experience as Computer Enrichment Program Educator in a school environment

• Proficient in:

o Microsoft Office suites

o Adobe CS 6

o Designing software (InDesign, Dreamweaver, Flash etc) o Video creation software (iMovie, GarageBand, Final Cut etc.) o Programming language (Javascript or equivalent eg Python,

Swift using Code Academy or equivalent online platforms) o School Teaching and Learning platforms (Teams, Class

Notebook, etc.) o School website content development through SWIIIT

• Has experience in various multimedia and programming projects

• Has initiative and able to work independently and good team player

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

• Maintain and support in-house hardware, software licenses, servers, and network.
• Maintain and troubleshoot networking equipment such as switches, routers, intranet/internet, and firewalls.
• Maintain and troubleshoot problems related to company servers and in-house systems promptly.
• Monitor, investigate, rectify, and update computer virus issues.
• Monitor vehicle tracker system
• Monitor Inventory Tracker System
• Perform daily routine tasks and system operations for LAN/WAN, hardware, and CCTV.
• Provide regular maintenance and housekeeping for servers.
• Diagnose and resolve user problems on desktops, laptops, mobile devices, and IT-related equipment.
• Ensure IT systems and facility operations comply with organizational policies and safety standards.

Our client is a leading logistics company. They are looking for a IT Senior Executive to assist their IT team for the next phrase of their business. They are located at West of Singapore– easily accessible. The IT Senior Executive is responsible for:

Duties

• Handle second-level issue escalations from IT Support Officers.
• Maintain the HR server, fingerprint devices, and Dormitory Management System server.
• Oversee Active Directory, file server, FTP server, backup server, print server, and fax server.
• Conduct regular monitoring and maintenance of the network and related devices.
• Monitor and maintain DNS, DHCP, VLAN, and Proxy Server configurations.
• Set up and manage wireless devices to ensure seamless connectivity.
• Monitor and maintain spam filters, managed switches, and network appliances.
• Execute ad-hoc jobs or special projects as required.

Requirements

• Min Diploma in Information Technology
• Minimum 3 years working experience
• Good knowledge in computer hardware, software, networking and Windows
• Well-versed with the operation of firewall/VPN, Anti-virus, Anti-Spam, Intrusion Detection
• Ability in administering, maintaining, optimizing windows active directory system security
• Ability to configure and set-up new server

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

As a Senior IT Sales Executive, your focus is on selling technology solutions, services, or products, such as software, hardware, cloud services, cyber services and IT consulting to customers.

This role involves understanding client needs, positioning relevant technology solutions, and driving revenue growth for the company.

Below is a detailed job scope:

Sales Strategy & Planning

• Develop and implement sales strategies tailored to the IT industry, focusing on key technology solutions like software, hardware, cloud services, cyber services or managed IT services.
• Identify target markets, customer segments, and potential business opportunities in the IT sector.
• Set sales goals and targets for IT products/services, ensuring alignment with overall business objectives.

Client Acquisition & Relationship Management

• Identify and pursue new business opportunities by acquiring new clients and expanding existing relationships.
• Build strong, long-term relationships with key decision-makers (e.g., CIOs, CTOs) in client organizations.
• Conduct meetings, presentations, and demonstrations to showcase the value and ROI of IT products or services.

Technical Knowledge & Solution Selling

• Maintain in-depth knowledge of the company’s IT offerings, including software solutions, hardware products, cloud computing, cybersecurity, and IT infrastructure.
• Understand customer requirements and present tailored IT solutions that address business challenges.
• Collaborate with technical teams to deliver solutions that meet the specific needs of clients.

Sales Pipeline Management

• Develop and manage a robust sales pipeline, from lead generation to closing deals, using CRM tools.
• Track and manage sales metrics, forecasts, and opportunities to ensure sales goals are met or exceeded.
• Prepare and submit proposals, negotiate contracts, and close high-value IT deals.

Market Research & Competitor Analysis

• Stay updated on the latest IT trends, emerging technologies, and industry developments.
• Analyze competitor products, pricing strategies, and sales tactics to refine the company's sales approach.
• Provide insights on market needs and opportunities to drive product innovation and development.

Cross-Functional Collaboration

• Work closely with the marketing team to develop campaigns that support IT sales initiatives.
• Collaborate with technical teams to ensure seamless integration of IT solutions and services into client environments.
• Coordinate with customer support and account management teams to ensure customer satisfaction and retention.

Contract Negotiation & Closing

• Lead the negotiation of contracts, pricing, and terms of agreement for IT services and products.
• Manage the legal and contractual aspects of sales deals, ensuring compliance with company policies.
• Close high-value IT sales deals and ensure successful delivery of products and services.

Revenue & Profit Growth

• Achieve and exceed monthly, quarterly, and annual sales targets for IT products and services.
• Contribute to the company’s overall revenue growth by expanding sales in existing accounts and acquiring new clients.
• Optimize sales profitability by managing pricing strategies and controlling sales expenses.

Customer Relationship Management (CRM)

• Use CRM systems to manage customer data, track sales progress, and maintain an accurate sales pipeline.
• Regularly update client information and track interactions to provide personalized and effective follow-ups.
• Provide reports and updates to senior management on sales performance and market trends.

Training & Development

• Stay current on the latest IT products, trends, and services through continuous learning and training.
• Share industry knowledge with the sales team and help train junior sales executives on solution selling and industry best practices.
• Attend industry events, conferences, and webinars to network and stay updated on new IT innovations.

Customer Satisfaction & Post-Sales Support

• Ensure a smooth post-sales process by coordinating with the delivery and technical support teams to implement IT solutions.
• Manage customer expectations, ensuring high levels of customer satisfaction and retention.
• Address and resolve any issues related to the product or service post-sale.

Reporting & Analysis

• Prepare regular sales reports to monitor progress, identify areas for improvement, and track performance against targets.
• Analyze sales data and customer feedback to refine strategies and improve the overall sales process.
• Report sales results and market insights to senior leadership and contribute to overall business strategy discussions.

Responsibilities

Prepare sales quotations and receive sales orders.
Prepare delivery order, invoice and other relevant documents.
Liaise with suppliers/customers on delivery and stocks inventory / entries.
Provide support, including procedural documentation and relevant report.
Install and configure computer hardware, software, systems, networks, printers and scanners.
Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
Establish good working relationships with customers and other professionals.
Any ad-hoc assigned as instructed by manager.

Requirements:

Positive attitude & independent
Experience and knowledge in office system furniture or commercial carpet or interior design
Good contacts with interior Designer & Architect
Possess good interpersonal skills
At least 1 year of working experience in the related field is required
Preferably Entry Level specialized in Sales – Corporate or equivalent

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

RESPONSIBILITIES:

• Day-to-day IT helpdesk support to end-users on all applications like ERP, POS, and website within the group
• Work with Marketing, Finance and Operations to perform updates to Point-of-Sales master data and configurations
• Assist in documenting process flows, test case scenarios and training guides
• Liaise with HQ IT for all group initiatives, protocols and systems implementation
• Support and manage store opening projects across multiple regions

REQUIREMENTS:

• Degree/Diploma in Computer Science or related studies with 1 to 3 or more years of working experience
• Must have working experience in at least one POS and/or ERP systems
• Must have good Excel formula skills, basic SQL query skills
• Positive attitude with a team-player mindset with good communications and problem-solving skill
• Team player and be independent in executing work-related jobs.
• Experience working in Retail and/or F&B industry will be an added advantage
• Occasional travelling might be required

Only shortlisted candidates will be notified.

Please apply with a detailed resume indicating reasons for leaving, last drawn salary, expected salary and date of availability.

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

The Sales Executive identifies and qualifies prospective clients, seek opportunities for new sales through client and market research. He/She keeps clients informed of new products/service offerings and assists with translating client and channel partner needs into actionable insights. He/She is responsible for the development of channel sales product promotions and co-marketing activities, responds to technical and procedural questions, coordinates the formulation of price quotations, submission of sales contract for orders and maintenance of customer records. He/She supports the training and guides channel sales partners about product and/or service offerings and features based on mutual performance objectives.

He/She works in a fast-paced and dynamic environment, and travels to clients' premises for meetings as and when required. He is familiar with client relationship management and sales tools. He/She is knowledgeable of the organisation's products and services, as well as trends, developments and challenges of the industry domain.

The Sales Executive is self-motivated and mindful of placing the client's interests at the forefront of his/her priorities. He/She is able to confidently explain how the product can add value to the customer and is proactive in identifying and addressing client needs. He/She is a team player who is able to take rejection as a personal challenge to succeed when given the next opportunity.

What will you do?

• Identify prospective clients and channel partners through calls, on-site visits, emails and networking or industry events
• Conduct client and channel partner research to uncover insights on potential business needs
• Conduct market research and profiling, competitive landscape analysis and client profiling
• Assist with identifying new business opportunities with existing clients based on research
• Assist with identifying new sales opportunities with new and existing clients based on research
• Source for new sales opportunities through inbound lead follow-up, conduct of cold calls, and relevant outreach activities
• Conduct analysis of benefits and value of the organisation’s products and services against possible needs of potential clients to qualify prospect
• Respond to phone and email queries on product and service offerings
• Maintain client database and documentation
• Assist in compiling market information for feasibility studies
• Assist with the preparation of client presentation materials and conduct of product demonstration
• Perform follow-up action to close sales, and monitor payment fulfilment activities
• Develop relationships with existing and potential clients and channel partners through regular engagements
• Translate client and channel partner needs into actionable insights to inform engagement plans and activities
• Communicate updates and launch of new of product/service features and benefits to clients and channel partners
• Coordinate resolution of inquiries and problems from clients and channel partners
• Support the development of channel sales product promotions and co-marketing activities for lead generation
• Resolve channel sales issues and routine product and/or service-related problems with channel partners
• Provide logistical sales support required to close orders
• Assist with assessing, clarifying, and validating channel partner needs

The ideal candidate should possess:

• Degree in Engineering, Computer Science or a related discipline
• 2 years experience in IT or ICT Consulting industry or experience focusing on sales/account management in the private sectors preferred
• Process broad business acumen and deep industry knowledge, and to use this knowledge to develop/enhance client relationships
• Driven and self-motivated personality
• Experience in measured productivity-driven operations or teams
• Good communication and written skills
• Understand and ability to apply social style techniques to manage stakeholders
• Client-focused with strong organisational and project management skills

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Responsibilities and Duties:

· Coordinate and deliver IT Help Desk services to SLH end-user community, ensuring prompt response and resolution of IT issues and requests.

· Facilitate timely onboarding and offboarding of users.

· Maintain the accuracy and quality of IT asset inventory.

· Carry out patching, maintenance and refresh of end-user devices and applications.

· Ensure all end-user devices comply to SLH security policies and processes.

· Provide administrative and support expertise in Microsoft Windows devices, Microsoft 365, anti-malware software, active directory, security patch management and other frequently used applications.

· Troubleshoot and resolve common end-user device issues, e.g. network, wifi, printing, security, etc.

· Provide management with timely and accurate report of end-user device health and security posture.

· Participate in IT projects.

Job Requirements:

· Minimum a Diploma in Computing, with at least 2 years of IT experience providing end-user computing support

· Proven ability to work in a fast-paced and dynamic environment

· Strong organizational and multitasking skills.

· Excellent time management and ability to meet deadlines

· Resilience and the ability to handle stressful situations effectively

· Strong communication and interpersonal skills.

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

• Provide IT support for Vessels via remote tools or vessel visit if required;
• Support and ensure normal IT server operations within the company and vessels;
• Ensure that Company’s IT Policy is updated and adhered to;
• Maintain and update Office Hardware inventory
• Administer Company's Marine ERP's;
• Ensure that backup and replication is done for ERP's and office servers
• Conduct IT training for new users or technologies;
• Coordinate with vendors and service providers when required;
• Actively explore and deploy new software/hardware, unit standards, policies and procedures and effectively manages to achieve them when required;
• Prefarable 3 years of experience in IT support in a shipping (marine) will be added bonus.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong