• 8 - 10 years of IT Security experience in administration and management of IT Security technologies primarily Symantec Data Loss Prevention, Symantec Endpoint Protection, Email Security, Data Classification and other endpoint & data security solutions;

• Should be a bachelors/masters/engineering graduate or equivalent technical degree in Information Technology or Computer Science;

• Knowledge of different domains of IT Security;

• Working & hands-on experience in administering the IT Security Solutions;

• Must have experience in working in similar Production setup in Run (Operations) mode;

• Ability to apply risk based approach while working on assigned responsibilities;

• Experience in defining, implementing, and enforcing enterprise-level IT security policies for endpoint and data security solutions;

• Must have working experience in managing endpoint security solution for a Large enterprise level environment, working experience in financial organization is preferred;

• Excellent in analytical, communication and documentation skills;

• Must have strong understanding of ITIL processes and comfortable working in process oriented environment

Excellent communication skills

* Interpersonal skills, active listening

* 1 year previous Service desk or equivalent experience

* Attend to Phone, Email and any other online queries where applicable

* Excellent organisational skills

* 1 year previous Service desk or equivalent experience

* Managing incidents including business expectations and communication

* Strong knowledge of Microsoft based operating systems, MS Outlook and MS Office

* ITIL Knowledge will be a plus

* Comply to process and procedures

* Admiistrative tasks

The primary purpose of the position of Senior IT Systems Analyst is to analyse, design, and enhance the Company’s Information Systems to ensure they effectively support and contribute to the overall mission and objectives of the organization.

They work with business stakeholders, IT teams, and vendors to identify requirements, develop solutions, and ensure that systems meet the needs of the organization.

Responsibilities

• Management and support of daily End Users IT requests/issues on business application and Workflow systems

• Ensure IT Tickets are properly logged and followed up with timely escalation to the supervisor and vendors

• Support of business application systems consist of but not limited to DMS (Dealer Management System) and CRM (Customer Management System).

• Ensure proper workflow and documentation of business application systems are in place in the areas of application data backups, housekeeping process, project documentation, application disaster recovery procedures, application licenses and inventory

• Ensure applications conform to stakeholder requirements, reviewing & updating of software design architecture, technical documents, maintaining and enhancing existing application systems

• Work closely with business functions on business application projects, assist & participate in the design & development of new/upgraded of these systems, liaising with vendors to support established specifications & requirements.

• Maintaining open communication with stakeholders and reporting progress and issues to project management and relevant teams.

• Perform periodical audit and security review in the domain of business application systems, accounts, design, architecture to ensure setup adhering to IT Governance & Compliance requirements.

• Designing information systems, including software and hardware components, that meet business requirements and align with IT standards and policies.

• Perform impact analysis arising from business change requests.

• Collaborating with software developers, IT engineers, and other stakeholders to implement and integrate systems.

• Testing and debugging systems to ensure that they meet functional and performance requirements.

• Providing training and support to end-users and IT staff on the use and maintenance of systems.

• Ensuring that systems comply with relevant laws, regulations, and standards.

• Providing technical guidance and mentoring to junior system analysts

• Perform any other duties as directed by Section Head and Management

Experience

• Bachelor or higher qualification in Technology /Information Management /Computer Science

• At least 5 years of technical HANDS-ON experience in business applications support, development, testing, systems design or project management (SDLC)

• Good programming skills in ASP.NET, .NET Core, C#, PHP, Javascript, HTML5,

• Previous project experience with Microsoft end-user technology and related applications. (eg: Microsoft Office 365, Microsoft Teams, Power Automate, Power Apps)

• Experience in the implementation & support of business application systems utilising technologies in the areas of Microsoft solutions.

• Have deep knowledge in Relational Database Management System (RDBMS) such as MS SQL and SQL

• Possess strong business process and analytical skills with the ability to assimilate information quickly, and able to communicate requirements and issues clearly and concisely.

• Knowledge and experience on Automotive Industry business process and application systems preferred.

• ITIL, Microsoft MCDBA, Salesforce and PMP certificate holders will be an added advantage

• Excellent analytical & problem-solving skills, strong self-initiative, good communication skills, can-do attitude and great team player

• Analytical Skills: Strong analytical and problem-solving skills are necessary, including the ability to identify issues, conduct root cause analysis, and develop solutions.

• Communication Skills: Excellent communication skills are necessary, including the ability to communicate technical information to both technical and non-technical stakeholders.

• Project Management Skills: Good project management skills are required, including the ability to manage multiple projects simultaneously, prioritize tasks, and deliver them on time, within budget, and to the required quality standards.

• Attention to Detail: Strong attention to detail is required to ensure that systems meet functional and performance requirements and comply with relevant laws, regulations, and standards.

Mon to Thurs 8.30am - 6pm

Fri 8.30am - 5.30pm

Summary:

• Provide support and manage project

• Follow up with clients in timely manner

• Assist sales team with site survey & system design

• Provide onsite support to diagnose and rectify technical issue

• Outline budget based on requirements and tracking costs to deliver project on budget.

• Prepare detailed project plan to schedule key project milestones, workstreams & activities.

• Manage delivery of the project according to project plan.

• Track project and providing regular reports on project status to project team and key stakeholders.

• Manage and adjust for any changes in project scope, schedule and/or budget.

• Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Computer Science / Information Technology

• At least 1 year experience in handling software projects

• Good understanding of programming , new technology trends / applications etc and with .basic cybersecurity & network knowledge.

• Proficient in Windows, Word, Power Point, Excel, and Access

• Able work independently and with other both indoor and outdoor locations

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Good working attitude and self-motivated

Mon to Fri 9am to 6pm

Responsibilities:

• Design and document IT and OT systems for shipboard networks.
• Coordinate and manage IT and OT projects to ensure timely delivery.
• Provide remote and on-site support for IT and OT systems.
• Analyze and resolve IT/OT system design and implementation issues.
• Develop and maintain comprehensive documentation for IT and OT systems.
• Contribute to the implementation of IT/OT governance procedures, including:

1. Reviewing OT system designs for new vessels:
2. Evaluating and assessing new OT systems
3. Participating in system integration and user acceptance testing
4. Reviewing VLAN and firewall configurations with vendors and manufacturers
5. Supporting the implementation of cybersecurity projects across vessels
   

Requirements:

• 3-5 years of experience in maritime IT, including shipboard systems (engine automation, navigation, trim/fuel/route optimization, cybersecurity, incident handling)
• Strong knowledge of network design and troubleshooting for marine environments
• Occasional travel for on-site surveys and troubleshooting
• Tertiary qualification in IT networking or Marine Engineering
• Professional certifications (CCNP, NSE 6.0 or higher) preferred
• Strong understanding of cybersecurity best practices

We are assisting our client, part of a global engineering and technology group, look for a Department Manager (IITS). The Department Manager for Integrated Information Technology Systems plays a crucial role in overseeing and managing the integrated IT services and operations to the Client's customers in the Defence sector. You will be responsible for ensuring the effective delivery of IT solutions, infrastructure management, and support services to meet the needs of the company and our customers.

Responsibilities:

• Orders and Revenues Management: The department manager is responsible for supervising the attainment of crucial KPIs related to orders and revenues within the department. This involves overseeing sales, monitoring orders, ensuring prompt invoicing, and effectively managing revenue streams to align with departmental and divisional objectives.
• Source for New Business: The department manager will be tasked with identifying and pursuing opportunities for new business or revenue streams. This may involve market research, networking, prospecting, and developing strategies to attract new customers or expansion of current businesses.
• Manage Staff Well-Being and Trainings: Responsible for the well-being, development, and performance of their staff. This includes providing support, coaching, and feedback to employees, as well as organizing training and development programs to enhance their skills and competencies.
• Build Positive Relationships with Customers: Cultivating positive relationships with customers is crucial for business success. Department managers play a key role in ensuring customer satisfaction, addressing concerns, and building long-term relationships that contribute to customer loyalty and retention.

Requirements:

• Proven experience in managing IT projects from initiation to completion, including scope definition, resource allocation, scheduling, budgeting, and risk management.
• Proven experience in system engineering and oversees the maintenance of multiple IT systems that interconnects and operate together a cohesive system.
• Strong understanding of contract negotiation, administration, and compliance, with the ability to ensure adherence to contractual obligations and service level agreements (SLAs).
• Ability to drive continuous service improvement initiatives and foster a culture of customer-centricity and operational excellence within the department.
• Ability to build and maintain strong relationships with internal and external stakeholders, including customers, vendors, partners, and cross-functional teams.
• Excellent communication and interpersonal skills, with the ability to understand customer requirements, address concerns, and provide timely and effective solutions.
• Experience in conducting customer satisfaction surveys, feedback analysis, and service reviews to identify areas for improvement and enhance overall customer experience.
• Solid understanding of information technology concepts, systems, and architectures, with proficiency in IT infrastructure, networking, and security.
• In-depth knowledge of IT service management (ITSM) frameworks such as ITIL (Information Technology Infrastructure Library), including incident management, problem management, change management, and service desk operations.

You will be working for an IT service provider operating worldwide supporting our operative team in handling our international projects.

As IT Onsite Engineer, you will be providing 2nd line onsite technical Support to Enterprise users of desktop/laptop/PC, assisting with building and deployment of new desktop/laptop hardware, supporting mobile devices and managing tickets using the company’s chosen IT ticketing tool. You will also coordinate and communicate with the central helpdesk team.

This is an excellent opportunity for an experienced IT Onsite Engineer to take the next step in their IT career and you will:

• Provide technical support to end users on Desktops, Laptops, Printers, Handhelds and Smartphones etc.
• Troubleshooting hardware related issues and replace parts if needed
• Troubleshooting software related issues and apply fix
• Perform Install, Move, Add and Change activities
• Work with team members in completing job assignments
• Follow process to attend assigned jobs and escalate issues
• On-boarding and off-boarding users

You already have:

• Strong technical skills in trouble shooting issues related to Desktops, Laptops, Printers, Handhelds, Smart phones etc.
• At least 2 years of experience with end user support.
• Strong technical skills in Microsoft Windows operating systems and business productivity applications i.e. MS-Office
• Familiar with ticketing system (such as Service Now and etc.)
• Collaboration experience including knowledge of remote control of PCs
• Strong customer service skills
• Attitude as a team player
• Fluency in both written and spoken English

Responsibilities:

• Assist the Operations Manager to oversee the daily operations including managing team KPI results.
• Supervise field resource work progress daily whereby ensuring jobs completion and closed timely.
• Take ownership and lead team leads including process and workflow design, service operations and field service resource management.
• Drives Internal Team and Contractual Service Level Management targets, recovery and improvement plans.
• Provide leadership guidance on service delivery process in accordance to service contract and deliverables.
• Ensure service quality in all aspects of service delivery, including customer satisfaction and team morale.
• Manage team's RACI, roles and responsibilities, workload, training roadmap.
• Manage internal resources and external partners workers including service quality and performance against targets.
• Conduct regular operational reviews with service team or team member in identifying issues and tracking till resolution.
• Provide assistance and advise field resources including handling of escalation cases.
• Manages work related escalations with client and internal stakeholders when required.
• Prepare operation reports and share analysis findings with customers.
• Understand customers’ requirements and needs. Build strong relationships with customers.
• To participate in work meetings with management team and external customer team.

Requirement:

• Min 3 years of related experience in corporate envinroment
• Experience in managing end user support envinroment
• Strong leadership and management skills
• Excellent problem-solving skills
• Strong communication

other information:

• Working location: Raffles Place

Responsibilities

• Write detailed specifications in-line with the list of requirements provided by business lines
• Liaise with business counterparts for clarification and understanding of requirements
• Analyze functional impacts and take into account technical constraints advised by technical lead
• Collaborate and work closely with the developers to implement change or evolutions
• Organize PSS workshops with developers, tech leads and architects for issues
• Define tests strategy, test plan and test cases in coordination with project manager and business
• Conduct continuous testing in development environment to validate development changes
• Provide level 2/ 3 support on production issues
• Carry out analysis and investigations by verifying data on the database or GUI
• Analyze and solve functional problems in coordination with developers
  

Qualifications

• Minimum 10 years of experience as an IT Business Analyst working on requirements gathering, solution planning, testing and documentations
• Experience with backlog management tools such as Jira and Azure TFS
• Advanced knowledge and practical usage of SQL, troubleshooting and optimizing stored procedures/functions
• Knowledge in CI/CD platforms such as Github, GitLab or AzureDevOps
• Exposure to API development is strongly desired, including writing test cases for API and execute with testing tools such as Swagger or Postman
• Knowledge and understanding of programming language such as Java, C#, C++ and PowerShell is helpful
• Experienced with Spark, MSBI and Control-M for ETL projects
• Only Singaporeans

Next Step

• Prepare your updated resume and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

Responsibilities

• Plan, execute, monitor and control the various technical aspect of the project.
• Manage or participate in new setup or upgrade of system/network infrastructure projects.
• Responsible for supporting operational systems satisfying contractual Service Level Agreement
• Perform and manage routine preventive maintenance and operational activities
• Provide project documentation and reports
• Diagnose and rectify technical issue

Requirements

• Experience in Windows server OS, Unix/Linux OS & VM environment
• Good knowledge and hands-on experience with Microsoft SQL Server would be an advantage
• Good Working knowledge with VPN, firewall appliances and Cisco routers/switches
• Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment
• Pro-active, dynamic and with good analytical/conceptual thinking

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

Title: IT Security Operation Engineer

Please share your resume to [email protected] or WA at +65 92333815 for quicker response.

JD:

Develop and implement a threat hunting framework to provide a comprehensive structure for planning, executing, and managing threat hunting initiatives.

Continuously enhance threat hunting techniques, processes, and tools to improve the organization's overall cybersecurity posture.

Stay updated with the latest vulnerabilities, security trends, and techniques in cyber threats and hacking methodologies.

Conduct proactive threat hunting exercises to identify and investigate potential security incidents and suspicious activities within the network.

Qualifications

Display understanding of network security best practices.

Display understanding of techniques in cyber threats and hacking methodologies.

Strong problem-solving skills and ability to work under pressure. Willingness to learn.

Fundamental skills on Microsoft Office products like Word and Excel.

Additional certifications like CCNA, CCNP, CISSP or related certifications are a plus.

Must be able to work beyond business hours including weekend when necessary

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

HP: +65 92333815

Recruitment Manager

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

aZaaS is seeking a project manager to oversee challenging, small- to medium-sized IT projects. Experience managing mid-to-large scale IT projects with contract values more significant than S$1 million is preferred for candidates. You will coordinate with clients and other stakeholders while working with the project team under the supervision of a Senior Project Manager and Project Executives.

Responsibilities

• Review the IT solutions specifications and business requirements analysis, and guide the team in creating a thorough project plan.

• Examine project plans to ascertain the timeline, budget, and methods for completing the tasks.

• Ensure profitable delivery of quality business systems for external customers are on time, following user and system requirements, and within budget.

• Complete various process tasks, starting with the request for proposals and continuing through development, testing, and final delivery.

• In charge of ensuring the quality, productivity, and consistency of project deliverables

• Manage and plan the resources needed from user requirements, development of the functional specification, testing, and user training • Work with the technical team to ensure that the requirements are realistic and implementable.

• Conduct regular project reviews to suggest alterations to project budgets, resource requirements, or timeframes.

• Build and maintain strong business ties with stakeholders to influence and accomplish corporate objectives.

• Hold routine status meetings with the team.

Requirements

• Candidates with PMP or ITPM certifications are encouraged.

• Strong communication skills.

• Bachelor's degree.

• At least two years of experience in project management.

By sending your resume/CV, you consent and agree to allow aZaaS Pte Ltd to use and handle the information given for purposes linked to your register of interest in current or future employment with us, as well as the processing of your employment application.

When you provide us with your references' personal information for reference checks, you also guarantee that you have their permission.

By the PDPA, we will maintain the strictest confidentiality over any personal information we may have about you or your application.

We regret to notify you that your application will be deemed null and void should you decline to provide the information essential for us to process your application.

Responsibilities:

• Plan, coordinate and oversee the installation and maintenance of internal systems of hardware, software and networks.
• Implement and manage security protocols, including access controls, backups and firewalls.
• Monitor, troubleshoot IT systems, including security system and networking.
• Manage servers, email systems, CCTV, HR system and others.
• Set up user accounts and PC workstations, Apps etc.
• Ensure the efficiency and reliability of IT infrastructure.
• Support web development and maintain Company portals.
• Maintain and support the Dynamics NAV ERP system.
• Conduct programming and develop Apps to support business operation.
• Provide IT support to internal and external users as needed.
• Maintain all IT related documentation and policies up to date.
• Perform other tasks as required.
• Any other ad-hoc duties as assigned by supervisor

Requirements:

• Minimum Diploma in IT, Computer Engineering, or a related field.
• Knowledge of system security, networking and database management.
• Good programming skills, with app development experience is a plus.
• Familiarity with access control, CCTV, and alarm systems is an advantage.
• Experience supporting: Microsoft Dynamic Navison ERP
• Experience supporting User, Network

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

MES Engineer/ IT Engineer/ Manufacturing IT

*Permanent Position

*Working Hrs: Mon- Fri 8.15am - 5.45pm

Our client is a global advanced precision engineering & manufacturing solutions provider.

Responsibilities:

• Gather business requirements and evaluate shop floor automation solutions.
• Lead the implementation and optimization of MES systems to enhance production planning and execution.
• Configure and integrate MES with other plant systems, such as ERP and PLCs.
• Collaborate with vendors to develop and implement MES modules for data collection, analysis, and reporting.
• Coordinate with stakeholders and conduct testing (SIT, UAT).
• Provide system monitoring and support, system backup, including troubleshooting, configuration, and issue resolution.
• Perform systems and user administration.
• Provide training to end-users on MES, create and maintain documentation
• Develop and implement digital solutions to improve operational efficiency
• Lead and manage digitalization projects
• Provide technical support for production PCs, workstations, and network devices.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 2- 5 years of practical experience in MES implementation, configuration, and support, preferably in a manufacturing setting.
• In-depth knowledge of MES systems and their functionalities.
• Experience with industrial automation and control systems (PLCs, SCADA).
• Skilled in programming languages (e.g., SQL, Python, C#) and scripting.
• Experience in project and vendor management.

Interested candidates, please e-mail resume in Word document (indicating your current salary and expected salary) to:

Joey

Recruitment Manager

Right Recruit Pte. Ltd.

10 Anson Road, #33-03, International Plaza, Singapore 079903

EA Licence No: 23C1743 | EA Reg No: R1103523

www.rightrecruit.com.sg

Responsibilities

• Support the Regional Cloud Infrastructure hosting all the Critical Regional Business Solutions.
• Support Cloud Consolidation and Integration to Common Cloud for the Region.
• Plan, Design and Setup adequate Infrastructure for Operation Companies (OPCOs) to connect to Global and Regional Solutions.
• Support various Regional IT Infra projects, with primarily focus on Infrastructure, Elimination of Legacy hosted Infra.
• Support SD-WAN and other Infra Initiatives for the Region.
• Work closely with Global / Regional / Country IT teams to implement & Support Global IT Security Initiatives
• Manage other duties as assigned for Automation of Patch Management (Using Manage Engine), for GSOC, implementing Multi-Factor Authentication (MFA), Zscaler, Rapid 7 (Vulnerability Management), Trend Micro EDR and Others.
• Supporting initiatives advised by Global Security Audit (GSA) teams, resulting in overall improvement of IT Security Posture for the region.
• Assist in Documentation of IT Section Policies.
• Regular PDCA and follow up with Countries, to ensure adherence for the above Initiatives.

Requirements & Qualifications

• Bachelor’s degree in IT or related field preferred
• Minimum 5 to 7 years In-Depth experience in Handling IT Infrastructure & IT Security.
• Business driven with a Strong understanding of Prevalent / Current IT infrastructure and IT Security Solutions.
• Infrastructure Management and IT Security Skills.
• Cloud Solution Skills with a must have experience to handle a regional Cloud Setup using AZURE.
• Understanding of relevant technology requirements required to handle the responsibilities mentioned above.
• Strong Project Management Skills.
• Proven strength in strategic and conceptual thinking and design, implementation, and execution of strategies.
• Strong problem-solving and Co-ordination skills.
• Strong Vendor Management Skills.
• Good verbal and written communication skills.
• Proficient in Microsoft O365 Tools (Word, Excel, PPT and Others)
• Business travelling may be required for this position.

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

• Work closely and communicate on a regular basis with business units to ensure alignment on projects overall service experience.
• Be part of the project team to deliver IT projects within budget, on schedule and adhering to internal processes & standards such as IT security standard and SDLC framework.
• Participate in requirements gathering, design discussions, SIT, UAT and user training, and ensure all project documentations are in place.
• Collaborate with team members, software architects, vendors, and business stakeholders by coordinating amongst members to deliver projects in a timely manner.
• Identify, manage, and resolve complex issues, preventing escalations
• Update weekly reports on project progress and follow up with all stakeholders requirements and changes.
• Keep abreast of trends, industry disruptions and innovation in technologies to relate to and support business.

Job Requirements

• Degree in Computer Science, Engineering, Information Systems or related disciplines.
• Minimum 8 years of experience in technology with strong business analysis skills.
• Strong communication skills with all levels of staff
• Experieced in how hospitality system works together to give customers a seamless experience.
• Experience facilitating business users to define problem statements, articulate desired business outcomes and drive business transformation or process re-engineering.
• Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change in a fast-paced environment.
• Experience in running agile projects is preferred.

Please send your detailed resume in MS Word format to : [email protected]

Stating your notice period / earliest available commencement date, Current & expected salaries

Role Overview:
We are seeking a proactive and experienced Project Manager to join our dynamic team. The role involves overseeing multiple infrastructure projects concurrently, managing a team of engineers, and ensuring timely delivery of high-quality solutions for our clients.

Key Responsibilities:

• Manage 5-10 concurrent projects involving networks, servers, security, and end-user systems.
• Oversee and coordinate a team of approximately 5 in-house engineers and additional external resources.
• Ensure projects are completed within timelines of 4 to 8 weeks.
• Act as the primary point of contact for clients and stakeholders throughout the project lifecycle.
• Drive efficient communication and collaboration between internal and external teams.
• Maintain a high standard of quality and client satisfaction in all deliverables.

Qualifications:

• Proven experience managing multiple infrastructure/data center/hardware projects.
• Track record of handling projects for larger companies.
• Strong leadership skills with the ability to motivate and guide a diverse team.
• Proficiency in managing fast-paced, short-duration projects (4–8 weeks).

Responsibilities:

• Responsible for Operations support for Financials and SCM modules, including Month-End Close, Year-End Close activities.
• Take lead role in planning, scoping and creation of technical solutions in implementation projects.
• Triage, analyze Oracle application issues received from the customers through the Helpdesk.
• Understand technical requirements and collaborate with cross-functional teams to design, develop and test the proposed solution.
• Provide support for Integration testing, User Acceptance Testing during Release cycles
• Responsible to develop ad-hoc SQL queries and reports, analyze complex data sets in response to Customer needs.
• Troubleshoot technical and functional issues involving SQL, PL/SQL, data fixes and provide solutions through configurations, setup changes
• Support ITSM activities, work on Incident Requests, Service Requests, Change Requests and Root Cause Analysis / Problems

Mandatory Skills:

• At least 10+ years of Implementation / Support experience in implementing Oracle EBS Applications including R12.
• Strong experience providing operations and maintenance support of Oracle EBS Modules – Financials, Project Accounting, Inventory, Supply Chain, Procurement, Materials, Planning, Manufacturing Execution System (MES), Enterprise Asset Management (EAM), Workflows and OTL
• Ability to support requirements gathering with end users, conduct workshops, develop requirements, and design documents.
• Experience investigating, researching, and resolving production issues and performing Root Cause Analysis.
• Knowledge of Oracle Forms, Reports, Workflow, SQL and PL/SQL.

We are seeking a detail-oriented and innovative IT Business Analyst to join our team. The ideal candidate will possess a strong understanding of both business processes and information technology, enabling them to effectively bridge the gap between technical teams and business stakeholders. You will play a critical role in eliciting, analyzing, and documenting requirements to deliver IT solutions that align with business needs and industry standards.

Responsibilities:

• Formulate and define system scope and objectives with minimal direction, based on user needs and industry requirements.
• Act as a liaison between clients and technical teams to elicit, document, analyze, and validate requirements.
• Translate business needs into system requirements specifications using high-maturity methods and tools.
• Design visualizations, user experiences, and configuration elements for proposed solutions.
• Coordinate and manage requirements and change management processes.
• Build and maintain strong internal and external relationships to align project scope with expectations.
• Participate in feasibility studies, solution implementations, proposals, and new business development.
• Analyze the business implications of IT solutions to ensure alignment with future business environments.
• Develop and execute acceptance test plans and test cases; perform testing and support UAT (User Acceptance Testing).
• Provide methods and recommendations for improving business processes.

Education and Experience Requirements:

• Minimum of 3 years of experience as a Business Analyst.
• Experience working on at least one IT Agile project.
• Strong verbal and written communication skills with the ability to interact confidently with clients.
• Expertise in requirements elicitation through interviews and structured documentation techniques.
• Skilled in business process modeling, ambiguity analysis, and ensuring consistent understanding across stakeholders.
• Proficient in UML modeling, scope definition, and requirements traceability.
• Ability to identify risks, mitigate them, and apply creative problem-solving techniques.
• Excellent collaboration and teamwork skills.
• Experience in Function Point counting, survey execution, and statistical analysis.
• Developing user manuals, training materials, and conducting visualization and business rules modeling.
• Proficient in creating and executing acceptance test plans.
• Strong background in integrated testing and managing UAT processes.
• Familiarity with Agile methodologies and practices.

To apply, simply click the "Apply" button or send your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.

Nitec, Diploma in IT/Computing or Bachelor Degree related certification and above

minimum 1-year working experience in IT

Looking for a long-term career in an IT environment

Must have a passion for IT technology

Preparation of IT documentation, reports, and IT administrative tasks

Good at conducting research

5.5 workday (Mon - Fri 9am to 6pm, Sat 9am - 1pm)

Weekend (Public Holiday Standby)

Short courses will be provided

* No experience or fresh Grad are welcome too.

Overview:
Manage full project delivery life cycle for IT and engineering projects, covering contract negotiations, risk management, budgeting, scheduling, resource planning, and stakeholder engagement. Ensure quality, cost-effective services, and maintain technical and service relationships with customers.

Requirements:

• Education: Degree in IT, Computer Science, Engineering, or equivalent
• Experience: 5+ years in managing large-scale IT and engineering projects with cross-functional teams
• Preferred Knowledge: Government security standards and professional certification (PMP, CITPM, CISSP)

Key Responsibilities:

• Oversee complex IT/engineering projects from initiation to completion, ensuring alignment with scope, schedule, and budget
• Define project objectives, deliverables, roles, responsibilities, and timelines, clearly communicating to the team and clients
• Manage budgets and costs to maximize revenue and margins
• Develop risk management plans, proactively addressing and mitigating potential issues
• Lead change management with impact analysis and contingency planning
• Build and lead a high-performance team, providing guidance and leadership
• Maintain proactive relationships with stakeholders, providing regular updates and resolving issues promptly
• Support pre-sales and collaborate with solution teams to develop RFPs

Skills Required:

• Experience with large-scale, multi-vendor systems in IT and engineering
• Strong project and financial management skills, client relations, and service delivery
• Proven record of managing multi-million dollar projects in government or commercial sectors
• Hands-on approach with excellent presentation, negotiation, and customer service skills
• Effective team leadership, motivation, and staff development

(EA Reg No: 20C0312)

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

We are looking to hire an IT Engineer to manage our company’s computer systems as well as managing POC deployments and demos to clients. As an IT Engineer, you will be responsible for hardware configurations, installing/upgrading software, managing network systems, system integration and training staff on correct operating procedures.

The Responsibilities:

For this role, the IT Engineer will be involved in IT matters for both internal and external stakeholders.

There will be frequent travels from sites to sites. You will be responsible for maintaining, operating, troubleshooting, and integrating systems. You will be responsible for setting up and testing IT-AV systems in various locations. You will be expected to support/work with our AV Engineers / Project Managers to assist in the diagnosis and rectification of faults to ensure that all systems are fully functional, and that equipment and system downtime are kept to a minimum.

The IT Engineer will provide onsite event supporting alongside manufacturers. The IT Engineer will also be expected to provide UC/IT related advice to clients when required.

From time to time, the IT will need to complete questionnaires, audit surveys (ISO, J-Sox) and supporting documents for audits relating to IT, not limited to our IT infrastructure and our processes.

The IT Engineer is also required to manage our IT assets including but not limited to: recommendation, purchasing, deployment and refreshment. You will be involved in the new hire onboarding and offboarding. You also expected to develop or improve on current IT processes from time to time.

The Pre-Requisites:

• Minimum diploma in Computer Science or Information Technology
• Proven work experience as Desktop Support Engineer or Support Technician.
• Knowledge of IP networking and security, Router, Switch, Firewall, and VPN
• Understanding of network fundamentals such as multicasting/unicasting data transmission
• Excellent analytical, interpersonal and communication skills
• Knowledge with Zoom, Teams & O365 administration and operation
• Knowledge of popular operating systems, software applications, and remote connection systems.
• Ability to travel and work after hours when necessary
• Excellent interpersonal skills
• Good written and verbal communication skills
• Ability to effectively handle stressful situations
• Good customer service
• O365 Certifications will be a plus point
• CCNA Certifications will be a plus point
• ITIL Certifications will be a plus point

What you will do:

As IT Delivery Lead-SAP, you will be responsible for designing and implementing complex IT systems and strategies that align with the organization's goals and objectives. Works closely with stakeholders to understand needs and develops solutions that meet business requirements that are scalable, secure, and cost-effective.

How you will do it:

• Responsible for spearheading holistic engagement of SAP COE team with APAC IT business counterparts.
• Work with business process owners and local APAC IT leadership to harmonize and consolidate the business processes and supporting applications.
• Ensure effective liaisoning with business stakeholders in the region as well as to ensure coordination of technical work with global delivery team.
• Design, analyze & estimate of business-driven projects, coordinating project planning & demand management efforts with IT Business Partners.
• Develop Project Plans, Resource plans, Estimates, review with business and leadership, optimize and provide the finalized, detailed estimates to business for project execution.
• To manage SAP Project delivery in APAC region.
• Lead the Solution design & integration workshops for APAC BU processes, especially in major projects with other value stream leaders to ensure that cross value stream integration requirements are implemented in the overall design of end-to-end business processes.
• Support the design and maintenance of SAP Solution Template according to business requirements, ensuring delivery of solution based on best practices and ensure its continued governance.
• Ensure adherence to SAP solution architecture design governance processes. Responsible for design, build & test, and maintaining accurate documentation throughout the SDLC (Software Development Life Cycle) process for the projects executed in APAC.
• Work with and manage cross-functional teams to develop SAP solutions in reporting requirements, functionality, and security.
• Guide and work closely with the SAP DevOps teams (Application Maintenance Services) team for the regional SAP Support needs, configuration and code changes.

What we look for:

• Bachelor’s Degree in Computer Science, Information Systems, Finance, or a related field.
• A minimum of 8 years of experience in SAP implementation processes.
• Demonstrated expertise in at least on of these SAP modules: FI/CO, OTC, PTF, PTP, RTR or PS and good understanding of the typical business processes.
• Strong analytical skills with the ability to translate complex business requirements into functional specifications.
• Experience in leading cross-functional teams and managing multiple projects within a global enterprise.
• Excellent verbal and written communication skills, with proficiency in English and Mandarin as this position will require to communicate with Mandarin speaking stakeholders, clients and vendors.
• Ability to work in a fast-paced, team-oriented environment with a focus on meeting project deadlines.
• Previous experience in a multinational corporation is highly preferred.

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

As a Functional Tester:

• Handle the core banking system’s and payment system’s various test phases : regression tests, integration tests, functional tests, test automation
• Good Knowledge and working experience of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Defect Life Cycle.
• Define functional test scenarios for core banking and payment systems
• Overall responsible for ensuring User acceptance testing for all the streams.
• Maintain up to date test libraries (test scenarios, test cases)
• Working with SIT & UAT Testing Team, reviewing, testing scenarios, test cases and helping developers and testers in clearing their doubts about the requirements etc.
• Recording defects utilizing defect tracking tool with priority and severity and alert the management
• Manage planning, communicate with stakeholders
• Prepare regular reports on test results
• Supporting the business users for User Acceptance Testing
• Supporting Operations team / Business Users team to complete the testing
• Managing testing at times when required and found the issues / testing not closing or moving as expected
• Lead Defect Management related actives

Job Requirements:

• The position requires a minimum of 5-8 years relevant business analyst/tester experience with Payment systems and Core Banking applications.
• Good knowledge in Payment area like interaction with Clearing, payment file format ISO20022, SEPA and SWIFT. Hands-on experience with such data mapping and testing.
• Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels.
• Extensive knowledge on various kinds of payment products such as TT, RTGS, LVP, Payroll, Cheque, DD, Cashier Order, Mass & Bulk payments.
• Proficient in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications
• Experience in following areas is a plus: Retail Banking, Wholesale & Corporate Banking, Corporate commercial Payments, International & Domestic Payments, Payment Hub/Factory, Correspondent Banking, ACH, Real Time Payments, Cash & Liquidity Management, Compliance/AML, FX, Messaging (Swift and ISO) & Trade Finance
• Hands on experience on testing methodologies
• Working knowledge of ALM/QC/JIRA

Interested applicants please send your resume in MS Word format and attention it to Tan Joanna (R1104661)

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Responsibilities

• Analyze and document business requirements for IT applications.
• Collaborate with stakeholders to identify and prioritize business needs.
• Develop and maintain detailed project plans and timelines.
• Ensure successful delivery of IT projects using Agile methodologies.
• Provide technical support for .Net or J2EE applications, Oracle or SQL databases, and Weblogic, JBoss, or Tomcat servers.
• Implement and manage cloud technology solutions.
• Support application operations and audit fieldwork.
• Manage vendor and contract relationships.
• Handle change management, service request management, and problem/incident management.

Requirements

• Minimum 3 years of relevant IT Application BA experience within the last 8 years.
• Minimum 3 years of experience with Agile methodologies, tools, and delivery within the last 8 years.
• Minimum 3 years of exposure to cloud technology and implementation within the last 8 years.
• Minimum 5 years of experience in supporting .Net or J2EE, Oracle Database or SQL Database, Weblogic or JBoss or Tomcat within the last 8 years.

Preferred Skills

• Strong communication skills.
• Strong problem-solving and analytical skills.
• Experience in supporting applications operations and audit fieldwork.
• Relevant experience in vendor and contract management, change management/service request management, and problem/incident management.
• Experience in supporting government projects.
• Relevant healthcare domain knowledge.