Job Responsibilities:

1. Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as overseas productions and logistics, to ensure timely order fulfilment.

2. Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales activities. Ensure data integrity and accuracy.

3. Support filling sales related reports & date base and customer analytics.

4. Respond to customer inquiries promptly and professionally via email, phone, or in-person. Provide basic information about products, availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant sales staff and departments.

5. Occasionally join sales staff for meeting with prospective customers.

6. Provide administrative support to the sales team, including scheduling meetings, customizing sales presentations and proposals, and maintaining sales collateral. Assist with sales forecasting and budgeting.

7. Organize timely follow up with customers on previously quoted projects and their status and report back to sales staff and/ or management.

8. Assist in organizing sales events, trade shows, and conferences. Coordinate logistics, manage registrations, and provide on-site support when necessary.

9. Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.

Required Skills:

1. Excellent organizational and time management skills.

2. Strong attention to detail and accuracy.

3. Effective communication and interpersonal skills.

4. Proficiency in MS Office Suite, particularly Excel and PowerPoint.

5. Ability to work independently and collaboratively in a team.

6. Strong problem-solving and decision-making abilities.

7. Ability to prioritize tasks and work under pressure.

Required Qualifications:

1. Diploma or equivalent; a degree in business administration, sales or logistics or a related field is preferred.

2. Prior experience in a sales support or administrative role will be an added advantage.

3. Excellent written and verbal communication skills.

4. Strong numerical and analytical skills.

5. Ability to adapt to changing priorities and work in a fast-paced environment.

6. Professional and friendly demeanour.

Working hours: Mon to Fri, 9am to 6pm

• Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA

• Minimum of one year of relevant experience

• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support

• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services

• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall

• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller

• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred

• Experience with Veeam, VMware, and UNIX/Linux is an added advantage

• Experience in API/Web Programming and Database Administration is an added advantage

Roles & Responsibilities:

• Organize and schedule sales meetings, both online and for overseas trips, as required.
• Provide assistance to the sales team in maintaining a network of contacts to support business growth.
• Manage invoicing processes for clients and the China sales channel.
• Ensure a high standard of customer service when communicating with clients via email, phone calls, or WeChat.
• Handle the renewal of existing client accounts within the China market.
• Support the sales team by managing documentation sent to and from China clients and sales partners.

Requirements:

• Must have a minimum of 2 years' full-time experience in a Sales Support role.
• Proficient in written and spoken Chinese for effective communication with clients and partners.
• Demonstrate initiative with strong follow-up skills to ensure tasks are completed promptly.
• Capable of working independently, with a self-motivated and flexible approach.
• Willingness to travel domestically when required, with the possibility of international travel in the future.
• Ability to work with multiple stakeholders daily to resolve issues, discuss client requirements, and find solutions.
• Possess excellent organizational skills with strong attention to detail.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

1. Provide strong commercial support to ensure customer satisfaction in terms of product supply and service.
2. Develop a deep understanding of Sensetac’s products to provide effective support to clients.
3. Manage client projects and arrange timely sample deliveries, working with cross functional teams to ensure objectives are met.
4. Assist to develop inspiring market trends and concepts, keeping abreast with trends in the region.
5. Coordinate marketing events, such as trade shows and webinars, working closely with cross functional teams to ensure alignment of event goals.
6. Provide support in various digital marketing activities as required.
7. Perform other ad-hoc duties as assigned.

Requirements

• Diploma in Business, Marketing, Chemistry, Food Science or a relevant discipline.
• At least 2 years of relevant experience (experience in the flavour industry an advantage).
• Detail-oriented with strong written and verbal communication skills.
• Effective team player, with good interpersonal skills.
• Fluent in English and Mandarin to communicate with clients.
• Knowledge in digital marketing tools a plus.

We regret that only shortlisted applicants will be notified.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Details:

• Monday to Friday, office hours
• Changi Business Park
• Up to $4400 + AWS + VB
• Minimum 2 years of secretarial experience

Job Description:

• Support the main Exec Assistant to ensure smooth operation of the International Business Office (IBO) administrative functions.
• Assist in booking travel arrangements, including flights, accommodation and transportation.
• Support the application process for Visas for the IBO team. Liaison with travel agencies, embassies and other group companies to confirm the latest Visa requirements for travel designations.
• Support EA to manage IBO team’s calendars.
• Manage official communications, including calls and emails. Act of point of contact between internal and external stakeholders.
• Assist in planning and organizing both internal and external meetings and events. Ensure timely communication and preparation with all relevant parties.
• Assist in reconciling and verifying the IBO team’s travel and entertainment claims in accordance with the Company’s business expense policy.
• Organise and maintain records, files and documents relating to IBO administration
• Assist in drafting and reviewing memos, letters and other correspondences
• Ensure confidentiality and accuracy in handling sensitive information
• Taking detailed meeting minutes
• Administrative duties and any other duties assigned by the Executive Assistant.

Interested applicants, please submit your resume to:

Email: [email protected]

Jaslynn Koh Li Wei R1546523

Recruit Express Services Pte Ltd 13C6614

No experience/Diploma in IT/Computer Engineering

Basic (no experiene / fresh)-start from $2600, after 3 months $2700

Have AWS & Bonus

Japanese MNC

Job Description

• Provide first-line desktop support and swiftly address end user inquiries.
• Troubleshoot issues related to end user platforms and manage end user relationships.
• Respond quickly to incidents, investigate causes, and resolve problems, ensuring timely communication with all stakeholders.
• Provide support to IT department

Requirements

• Diploma in IT/Computer Engineering
• No experience / Entry level welcome to apply
  

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

As a IT Manager | Desktop Support, the broad area of your job responsibilities will cover the following:

Ability to guide the team and resolve incident escalated by Desktop Support Assistant in confirming the validity of the problem and seeking and researching for known solutions related to these more complex issues.

Performed Desktop Support services to users

This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.

Perform asset inventories

Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)

Updates Incident records

Creates and updates work instructions (where necessary)

Document standards and procedures (where necessary)

Ideal candidate should possess the following:

Min 7 years’ Service Desk front and back-office experience with experience in leading a team

AV equipment experiences will be a plus

Experience in managing virtual team

Strong people management and leadership skills

Strong analytical and project management skills

Global Vision Multimedia (GVM) is a regional most trusted end-to-end provider of multimedia delivery solutions for audiovisual, broadcast media, information technology and other related fields that utilize multimedia technologies.

Ranks 8th of 500 Top fast-growth companies in the Asia Pacific. (Source : Financial Times)

https://www.ft.com/high-growth-asia-pacific-ranking-2021

We are now looking to drive rapid expansion across Asia, and looking for a highly motivated candidate to join our talented and passionate team based in Singapore.

As a member of the GVM's Sales Team, you inspire leading MNCs, education and government agencies to work smarter with Multimedia technologies. You advocate the innovative power of our solutions to make organizations more productive, collaborative, and mobile.

We offer the right candidates with good career path growth in a good cohesive working environment.

Responsibilities

• Handle quotations, orders as well as correspondence and fulfil customer needs to ensure satisfaction
• Understand customer needs, keep client updated with new solutions, bring valuable solutions to client continuously
• Maintain good working relationship with customers to ensure high customer retention and significant potential growth
• Register leads generated in CRM promptly and accurately
• Ensure quotations, PO based on customer requirements and executed timely and accurately
• Ensure specifications, drawings and any related documentation are documented in proper manner
• Assist in the preparation of tender documents.
• Liaison with cross functional team to arrange shipment to customer/suppliers, track orders to ensure timely delivery of shipment
• Generate report as and when required
• Handle customer inquiries and complaints promptly, conduct troubleshooting
• Work closely with outdoor sales team and related functions to maximize sales and help meet organizations business goals
• Other functions as assigned by supervisor

Requirements

• Min Bachelor's Degree or equivalent
• Strong computer skill and knowledge with networking and network topology.
• Minimum 2-3 years’ experience as a Project or Sales Coordinator in the AV/IT industry or related field preferred
• Experience in similar role

Compensation:

• Monday to Friday from 9am to 6pm
• Group Medical Benefits
• AWS
• Variable bonus

Job Description

· Monitor student profile and details in school management system

· Ensure student contract is signed and fee protection insurance is purchased

· Ensure accurate tracking of all student pass applications using ICA e-system

· Liaise with marketing and sales team on student matters

· Organise orientation and graduation ceremonies

· Identify the payments in bank statement

· Issuance of receipts & email to students - all the receipts of identified payments must be issued within the week and email the e-receipts to the respective students

· Fee Protection Scheme report - must be update accordingly on timely basis

· Prepare report for refund of excess payment

· Prepare report for outstanding payment / instalments

· Credit control - email to the students on weekly basis

Job Requirements

1. Strong verbal and written communication skills

2. Ability to work in groups/teams

3. Service level must be maintained

4. Customer Centric

5. Min 2 years of working experience in educational administration or any industry

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Purpose and Scope

Our Client is embarking on a major transformation journey that focused on improving value, deepen market presence, and capture product innovation and growth. At the core of this transformation is the Company’s Digital business aiming to further strengthen its leadership position through the modernization and innovation of its technology capability. The candidate will be responsible for all end user computing support and delivery of group defined solutions.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Perform system changes and developments to any of company systems and applications to agreed standards and timescales.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network, and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting D&T projects/initiatives

• Liaise with external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to publicise and share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on company’s systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Overall management and delivery of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Monitoring of Unified Communication, Telephony, Audio Visual and Video Conferencing Infrastructure to ensure optimal service delivery.

• Support local and overseas\remote offices Unified Communication, Telephony, Audio Visual and Video Conferencing infrastructure.

• Manage incidents and requests from customers.

• Administration and patching of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

Qualifications and Experience

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

• Preferably has background and knowledge in IP-based Unified Communication, Telephony, Audio Visual and Video Conferencing technology

• Technical working knowledge of on premise and/or hosted contact center solutions, features, and capabilities, IVR and common business call flow.

Job Description:

Are you a proactive and detail-oriented individual looking to join a dynamic team? We are seeking an Aftersales Executive/Sales Support to manage our aftersales operations and ensure customer satisfaction. If you thrive in a fast-paced environment and have a knack for problem-solving, we want to hear from you!

Key Responsibilities:

· Prepare and issuance of quotations for spare parts within 48 hours.

· Process customer orders within 48 hours.

· Acknowledge purchase orders from customers.

· Update customers on delivery schedules and any delays.

· Prepare Commercial Invoices and Packing Lists for local/direct deliveries.

· Coordinate delivery instructions with Germany HQ

· Print Delivery Orders for warehouse for local deliveries.

· Address any order discrepancies with HQ upon customer request.

· Send delivery notices to customers upon order completion.

· Request shipping documents and/or Air Waybills (AWB) from HQ.

· Compile billing documents for the Finance Department.

General and administrative:

· Manage and respond to emails from our general inbox

· Request additional information from email senders

· Regularly learn and update with new & existing product knowledge and application

· Direct emails to the appropriate parties as needed

Requirements:

· Strong organizational and communication skills

· Ability to work independently and as part of a team

· Proficiency in Microsoft Office Suite

· Proficiency with cloud invoicing systems

· Experience in aftersales or sales support is a plus

Benefits:

· Competitive salary with negotiable terms.

· Comprehensive perks and benefits package.

· Opportunity for career growth and development.

ST Engineering is a global technology, defence and engineering group with offices across Asia, Europe,

the Middle East and the U.S., serving customers in more than 100 countries. The Group uses technology

and innovation to solve real-world problems and improve lives. Our dedication to excellence and our

strong track record have earned us a distinctive reputation for quality and trust as a global technology,

defence and engineering group, spanning across the aerospace, smart city, defence and public security

segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the

Singapore Exchange.

Join our Cyber Team

We are an industry leader in cybersecurity with over two decades of experience, we deliver a holistic

suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries,

critical infrastructures, and commercial enterprises. Backed by our indigenous capabilities and deep

domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity

engineering, digital authentication, SCADA protection, audit and compliance.

Tasks description

• Job Opening, Job Amendment, Sales Confirmation, Cost Transfer, Job Closing, Billing

• Treasury / Hedging

• Inventory

• Month end closing/ Reporting on CACL (Current Assets/ Current Liabilities)

• Projects incl ERP Harmonization/ Continuous Improvement/ Automation

• Ad hoc projects as assigned

Tasks Delivery

• Deliver task on time with quality as requested

• Willing to work OT (if required to deliver the work)

• Able to demonstrate thorough analytical skills process

• Able to think and work independently with minimum but clear guidance

Technical Skills Requirements:

• Hands on and familiar with Project Management / WBS in SAP

• Handling/Analyze Thousands of WBS data regularly

• Contract Assets/ Contract Liabilities

• Return on Capital Employed (RoCE) concept

• Orderbook concept

Other Requirements:

• At least more than 5 years of Financial Accounting and Business Controlling experience;

• Proficient with MS Excel, MS Powerpoint, SAP

• Knowledge on Project Costing/ WBS settlement will be preferred

• Strong business acumen, analytical skills and sound knowledge of accounting, taxation standards and relevant statutory requirements

• Able to work independently under high pressure with very limited resources

• Strong communication and presentation skills

• Work Location: Jurong East

Find out more: https://www.stengg.com/cybersecurity

ST Engineering believes in fostering a culture where team members are encouraged to overcome challenges, explore new ideas, and work together to succeed. We value individuals who are determined to push beyond the boundaries, and have a thirst for knowledge, continuous learning, and self-improvement.

JOB DESCRIPTION

Primary Function - ERP (SAP) Support Analyst

Provide SAP functional support to the Business as part of SAP L1 Support in Finance, Accounting, Sales, Trade Marketing, Supply Chain, Logistic, Procurement, Industry business streams.

Main Duties and Responsibilities

• Collecting business requirements
• Identify gaps, issues and work around solutions
• Investigate, analyze problems & provide solution together with HQ / Global Teams
• Provide training and user support as required
• Document functional designs for business flows in the system
• Perform/organize test cases
• Prepare/localize training guides/user manuals
• Integration with other Business Applications Systems into ERP System
• Join to project activities with HQ/Global Teams and vendor(s)
• Any other duties which may be assigned to you by your superior from time to time

JOB REQUIREMENTS

• Bachelor or Higher in Business, Computer Science, Computer Engineering, Industrial Engineering or related fields
• At least 3-year experience in any SAP S/4 Hana modules: SD, MM or FI in consumer electronic sales industry (holding SAP S/4 Hana proficiency / training certificate is a plus)
• Good Teamwork
• Ability to work creatively and analytically in a problem-solving environment
• Good communication (written and oral) and interpersonal skills
• Good command of English both written and spoken

Perform a range of support tasks in the supply chain of business operations and logistics and provide assistance to team members.

Skillset

• Computer literacy: Data entry and typing, Sales/Ops Support Specialists need to have knowledge of basic spreadsheet and word files
• Customer service: should have strong professional etiquette and establish relationships
• Communication: Ability to communicate clearly and simply
• Problem-solving: Through critical, logical and creative thinking
• Ability to multi-task, operate under pressure and work as a team

COMPANY DESCRIPTION

Established in 1948, YHI was listed on the Mainboard of the Singapore Exchange Securities Trading Limited (SGX-ST) on 3rd July 2003. YHI Group is a recognized distributor of high quality automotive and industrial products, and a familiar and trusted name in alloy wheels manufacturing as an Original Design Manufacturer (ODM).

Today, YHI's wide international presence can be seen in over 100 countries operating through its 33 subsidiaries and 3 associated companies located in Asia Pacific, North America and Europe. YHI distributes a diverse range of premium automotive products, which include tyres, alloy wheels, energy solutions, buggy & utilities vehicles and other industrial products to more than 5,000 customers globally. YHI currently has three alloy wheels manufacturing plants located in Suzhou in China, Taoyuan in Taiwan and Malacca in Malaysia.

In order to strengthen YHI distribution network, the Group will continuously sharpen its sales focus, as well as embark on strategic plans to promote and develop its portfolio of premium and proprietary brands in the global market where "The World is Our Market".

In line with YHI expansion plans, it is now seeking for individuals who share its core values and ethics and willing to grow together. Similarly, candidates will be promised a warm & caring environment and a platform to grow professionally.

RESPONSIBILITIES

Job Highlights & Staff Benefits

• Subsidiary of a Company listed on SGX-ST with a stable revenue stream and growth potential
• Annual performance bonus
• Annual increment
• Team bonding activities and birthday vouchers
• Leave, Medical and Dental benefits
• Education sponsorship and fully paid external training

Responsibilities:

• Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
• Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems' resources usage closely.
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met.
• Draft and update technical documentation such as administration & user guides.
• Provide technical support to both Local and Overseas branches' users over the LAN and WAN without compromising security.
• Source for products/solutions and vendors/suppliers for required projects.
• Provide L1/L2 support and participate as a team lead or member in projects.

• Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA
• Minimum of one year of relevant experience
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred
• Experience with Veeam, VMware, and UNIX/Linux is an added advantage
• Experience in API/Web Programming and Database Administration is an added advantage

• Working location: 2 Pandan Road Singapore 609254
• Working hours: 8.30am to 6.00pm (Mon Fri)
• Company transport is provided from Clementi MRT (one way)
• Mobile reimbursement is provided

Responsibilities:

• Handling all indoor sales activities including new customer registration, preparing quotation and order management.
• Maintain quotation and sales order record and submit to management weekly.
• Contact oversea customers following sales calls to ensure ongoing customer satisfaction and resolve any complaints.
• Coordinate with other department to ensure sales process smoothly.
• Manage customer credit file up to date.

Requirements:

• Good command of written and spoken in English and Korean to communicate with Korean customers by email and calls.
• 1-2 years works experiences, no experience are also welcome.
• Proficient in Microsoft Office.
• Able to work independently with minimum supervision.

Our client is a leading provider of maritime energy solutions.

• Oversee the Microsoft 365 environment to ensure optimal performance, security, and reliability.
• Monitor system health, troubleshoot issues, and provide support to users both remotely and on-site when needed.
• Work with internal teams to improve user experience and assist with onboarding/offboarding of employees.
• Manage IT hardware, software inventory, vendor relationships, and handle subscription billing.

Requirements:

• GCE O Level and above
• At least 2 years of experience providing L1 support in a mid-to-large enterprise environment with more than 100 employees.
• Hands-on experience as a Global Admin or in user administration, Intune management, and security management.
• Strong ability to troubleshoot issues with endpoint devices (Windows, Android, iOS) and resolve network-related problems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Installing and configuring computer systems, diagnosing hardware/software faults and solving technical problems, either over the phone or face to face, to ensure seamless support to daily ops;
• Managing the issues or changes required, such as forgotten passwords, viruses or email issues;
• Monitoring and maintaining the computer systems and networks within an organization;
• Running diagnostic software to resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems;
• Troubleshooting basic hardware issues;
• Gathering important information from end-user (agents) and operation managers to identify non-routine problems and collaborate to IT department for resolution;
• Responsible in preparing reports required by the IT department including equipment inventory and other diagnostic and audit reports;
• Any other tasks which are related to level-one IT troubleshooting to ensure the smooth delivery of operations in cluster;
• Other scope/tasks as assigned by authorized personnel of Agape.