We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Job Description:

Position Title: Senior IT Executive

Department: Information Technology (IT)

I. Job Purpose

The Senior IT Executive is responsible for managing and supporting IT operations, ensuring the smooth functioning of IT systems, and fostering effective communication between business users, IT teams, and external vendors. The role includes incident management, request fulfilment, first-level IT security support, and system troubleshooting. Additionally, the Senior IT Executive contributes to IT process enhancement, reporting, and user training while adhering to organizational policies and standards.

II. Key Responsibilities

IT Operations (85%)

Manage incident and request tickets raised by business users and ensure timely resolution.

Collaborate with helpdesk, regional second-level and third-level support teams, external vendors, and HQ IT teams to resolve system issues and maintain process efficiency.

Respond to user inquiries regarding IT systems usage and provide first-level support for IT security incidents.

Create, maintain, and optimize SQL-based reports to support business needs.

Troubleshoot IT system issues, ensuring minimal disruption to business operations.

Oversee IT processes, including Incident Management, Change Management, Demand Management, Request Fulfillment, and Security Policy compliance.

Participate in conference calls for incident management and release management to ensure alignment with global IT standards.

Act as the primary point of contact for first-level support for all IT systems, implementing and maintaining support and maintenance processes.

Other Tasks (15%)

Generate and maintain IT reports to track KPIs and showcase IT performance on a regular basis.

Collaborate with the IT team to enhance technical knowledge and stay updated on newly implemented systems.

Conduct IT training sessions for business users on cybersecurity topics and system enhancements.

Document new guidelines, system designs, and IT processes to ensure knowledge sharing and compliance.

Qualifications

Education & Work Experience

Education: Bachelor's degree in Computer Science, Computer Engineering, Informatics, or Information Management.

Work Experience: Minimum of 6 years of experience in helpdesk support, onsite IT, and server management.

Cross-Cultural Experience: Proven ability to work effectively in multi-disciplinary and multi-cultural teams.

Technical Skills & Knowledge

Strong knowledge of IT systems, including scripting, networks, web applications, middleware, servers, and APIs.

Proficiency in MS SQL and MS Dynamics 365 Business Central (D365 BC).

Experience with cybersecurity incidents, application recovery, data deletion concepts, data retention policies, and deployment processes (SIT, UAT).

Familiarity with ITIL processes and implementation.

Knowledge of automation tools for operational process improvements.

Professional & Interpersonal Skills

Excellent interpersonal and communication skills to work effectively with diverse stakeholders.

Strong analytical and problem-solving skills.

Ability to train and mentor users on IT systems and cybersecurity topics.

Proactive attitude with the ability to manage multiple tasks simultaneously.

Key Performance Indicators (KPIs)

Incident Resolution: Percentage of tickets resolved within SLA timelines.

System Availability: Uptime and reliability of IT systems.

User Satisfaction: Feedback from business users on IT support services.

IT Reporting: Accuracy and timeliness of IT performance reports.

Training Effectiveness: Number of users trained and their feedback on IT training sessions.

Compliance: Adherence to ITIL processes and security policies.

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Responsibilities:

• Provide end-user support, ensuring smooth operations and addressing user concerns.
• Assist in operating system migrations and related support activities.
• Perform troubleshooting and diagnostics for hardware and software issues.
• Resolve issues related to the supported end-user equipment and software.
• Install necessary software and applications on devices.
• Maintain accurate and timely documentation using the IT Service Management tool.
• Ensure timely resolution of incidents, adhering to SLA requirements.
• Adjust application settings to meet specific environment needs.
• Relocate computer devices and peripherals as required.
• Set up application profiles for end users.
• Provide proactive updates and follow-ups to end users.
• Guide end users on necessary tasks and procedures.
• Perform other ad-hoc tasks as assigned

Requirement:

• Diploma or equivalent professional education in Information Technology or related
• At least 1 years of related working experience

To apply, please visit www.gmprecruit.com and search for Job Reference:24786

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

We are seeking highly motivated candidates for the position of PMO Support within Information Technology Department.The successful candidate will support the Project Manager in administrative (update progress reports, prepare management reporting materials and meeting arrangements) and budgetary (cost tracking, budget utilization report) activities.

Responsibilities:

• Assist Project Lead/Manager to jointly create project plans, system investment budget application, project initiation request, project reports.
• Assist Project Lead/Manager in budget/resource planning, procurement, payment, tracking the usage of investment and expense budgets in accordance with the approved term and overall budgets.
• Render help to project managers to provide project administration support for activities such as Outsourcing, Contract, vendor on/off boarding.
• Organize as required projects meetings,follow-up and minutes taking, newsletter, and other administrative tasks.
• Assisting Project Lead/Manager for other ad-hoc tasks
• Assist multiple project managers/ leads acoss the department in project administrative activities.
• Develop and maintain strong stakeholder management with key stakeholders.
• Develop recommendations for continuous improvement and support implementation.

Qualification:

• A Degree/Diploma with at least 3-5 years of relevant working experience
• Experience in using Microsoft project
• Good understanding of company internal control policies and standards
• Ability to handle multiple tasks concurrently
• A sense of initiative and proactive action is expected

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Responsibilities:

• Manage IT infrastructure, including enterprise applications, end-user support, and network services, ensuring system performance and stability.
• Provide technical support for hardware and software issues across a variety of devices, including laptops, desktops, and mobile devices.
• Troubleshoot network, system, and application issues, performing root cause analysis and implementing solutions to enhance operational efficiency.
• Collaborate with vendors and service providers to resolve technical issues and ensure timely support.
• Oversee asset and license management, maintaining compliance and accurate inventory records.
• Plan and execute IT projects, system upgrades, and process improvements to support strategic goals.

Requirements:

• Diploma or higher qualification in Information Technology or a related field.
• Minimum 3 years of experience in IT support, including desktop, network, and systems administration.
• Proficiency in technologies such as VMware, Active Directory, Office 365, and endpoint security tools.
• Strong problem-solving, communication, and organizational skills with the ability to manage multiple tasks effectively.

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856

• Maintain computer systems and network.
• Installing and configuring computer systems,diagnosing hardware and software faults.
• Solve technical and applications problems
• Support of related cloud drive.
• Maintain,improve and update company’s website.
• To perform frontline enquiries and reception duties;
• To manage the Student Support Services’ Reception Desk and resources to ensure it is welcoming and informative;
• Any other duties on assigned by Principal.

Job Description

• Industry/ Organization Type: Logistics Service Supplier
• Position Title: IT Support Administrator
• Working Location: Jurong Island (Company Transportation Provided, Islandwide)
• Working Hours: 5 days (Monday to Friday, 8 am – 5.45 pm)
• Salary Package: Up to SGD 3000 + Allowances + Incentive + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Support employees on all officially sanctioned hardware and software for end-user computing.
• Diagnose and resolve issues with hardware and software, providing relevant recommendations.
• Contribute to project-related tasks as needed.
• Adopt a proactive stance in ensuring all personnel at the primary facility receive comprehensive IT support, in collaboration with the IT department to guarantee efficient operational support.
• Coordinate with the Service Desk to hasten the resolution of technical problems, respond to user inquiries, and ensure thorough follow-up.
• Collaborate with the Local IT Project Team to deliver infrastructure services, support new client implementations, and participate in internal projects which include conducting technical investigation, preparing documentation, and overseeing testing and execution processes.

APPLY NOW!!!

• Min. Diploma in Information Technology
• Min. 1 year of technical knowledge of Microsoft Tools
• Preferably IT-Certification in Microsoft Tools
• Customer service experience/Logistics Business Knowledge is a plus

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69991 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Logistics Service Supplier
• Position Title: IT Support Administrator
• Working Location: Jurong Island (Company Transportation Provided, Islandwide)
• Working Hours: 5 days (Monday to Friday, 8 am – 5.45 pm)
• Salary Package: Up to SGD 3000 + Allowances + Incentive + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Support employees on all officially sanctioned hardware and software for end-user computing.
• Diagnose and resolve issues with hardware and software, providing relevant recommendations.
• Contribute to project-related tasks as needed.
• Adopt a proactive stance in ensuring all personnel at the primary facility receive comprehensive IT support, in collaboration with the IT department to guarantee efficient operational support.
• Coordinate with the Service Desk to hasten the resolution of technical problems, respond to user inquiries, and ensure thorough follow-up.
• Collaborate with the Local IT Project Team to deliver infrastructure services, support new client implementations, and participate in internal projects which include conducting technical investigation, preparing documentation, and overseeing testing and execution processes.

APPLY NOW!!!

• Min. Diploma in Information Technology
• Min. 1 year of technical knowledge of Microsoft Tools
• Preferably IT-Certification in Microsoft Tools
• Customer service experience/Logistics Business Knowledge is a plus

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69991 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

• Mon–Fri, 9am–6pm
• Location: Raffles Quay (Walkable distance from Raffle Place MRT)
• 1 Year Contract (Renewable) - Completion Bonus

Job Responsibilities

• Provide technical support for IT devices and video conferencing.
• Install, configure, and refresh equipment; manage device deployment and retirement.
• Wipe drives, maintain inventory, and resolve hardware/software issues.
• Install peripherals like monitors and docking stations.
• Record, update and document requests using the IT service desk system
• Log and update service requests; escalate issues when necessary.
• Ensure professional, timely service delivery.

Job Requirements

• Min Diploma in IT with 1 years’ experience in end-user support (hardware & software)
• Singaporeans only

☎ Call 6817-2691

✉ WhatsApp 9422-1220

EA License No: 15C7752

EA Personnel No: R22111807

EA Personnel Name: Yap Teng hui

• Mon–Fri, 9am–6pm
• Location: Raffles Quay (Walkable distance from Raffle Place MRT)
• 1 Year Contract (Renewable) - Completion Bonus

Job Responsibilities

• Provide technical support for IT devices and video conferencing.
• Install, configure, and refresh equipment; manage device deployment and retirement.
• Wipe drives, maintain inventory, and resolve hardware/software issues.
• Install peripherals like monitors and docking stations.
• Record, update and document requests using the IT service desk system
• Log and update service requests; escalate issues when necessary.
• Ensure professional, timely service delivery.

Job Requirements

• Min Diploma in IT with 1 years’ experience in end-user support (hardware & software)
• Singaporeans only

☎ Call 6817-2691

✉ WhatsApp 9422-1220

EA License No: 15C7752

EA Personnel No: R22111807

EA Personnel Name: Yap Teng hui

• Mon–Fri, 9am–6pm
• Location: Raffles Quay (Walkable distance from Raffle Place MRT)
• 1 Year Contract (Renewable) - Completion Bonus

Job Responsibilities

• Provide technical support for IT devices and video conferencing.
• Install, configure, and refresh equipment; manage device deployment and retirement.
• Wipe drives, maintain inventory, and resolve hardware/software issues.
• Install peripherals like monitors and docking stations.
• Record, update and document requests using the IT service desk system
• Log and update service requests; escalate issues when necessary.
• Ensure professional, timely service delivery.

Job Requirements

• Min Diploma in IT with 1 years’ experience in end-user support (hardware & software)
• Singaporeans only

☎ Call 6817-2691

✉ WhatsApp 9422-1220

EA License No: 15C7752

EA Personnel No: R22111807

EA Personnel Name: Yap Teng hui

Working hours: Mon to Fri, 9am to 6pm

This position only required to start from Mid-Sept onwards

Job Responsibilities:

1. Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as overseas productions and logistics, to ensure timely order fulfilment.

2. Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales activities. Ensure data integrity and accuracy.

3. Support filling sales related reports & date base and customer analytics.

4. Respond to customer inquiries promptly and professionally via email, phone, or in-person. Provide basic information about products, availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant sales staff and departments.

5. Occasionally join sales staff for meeting with prospective customers.

6. Provide administrative support to the sales team, including scheduling meetings, customizing sales presentations and proposals, and maintaining sales collateral. Assist with sales forecasting and budgeting.

7. Organize timely follow up with customers on previously quoted projects and their status and report back to sales staff and/ or management.

8. Assist in organizing sales events, trade shows, and conferences. Coordinate logistics, manage registrations, and provide on-site support when necessary.

9. Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.

Required Skills:

1. Excellent organizational and time management skills.

2. Strong attention to detail and accuracy.

3. Effective communication and interpersonal skills.

4. Proficiency in MS Office Suite, particularly Excel and PowerPoint.

5. Ability to work independently and collaboratively in a team.

6. Strong problem-solving and decision-making abilities.

7. Ability to prioritize tasks and work under pressure.

Required Qualifications:

1. Diploma or equivalent; a degree in business administration, sales or logistics or a related field is preferred.

2. Prior experience in a sales support or administrative role will be an added advantage.

3. Excellent written and verbal communication skills.

4. Strong numerical and analytical skills.

5. Ability to adapt to changing priorities and work in a fast-paced environment.

6. Professional and friendly demeanour.