Location: Toa Payoh
A) JOB SCOPE
Key Responsibilities
1. Operations
1.1 Ensure effective and efficient operations of the centre.
Respond and coordinate in emergency situations
1.2 General facilities record maintenance, ensure workplace & environmental safety to all
1.3 Attends regular meetings with clinical staff
1.4 Involve with quality improvement projects
1.5 Client management – ensures high satisfaction level and quality service delivery to clients
1.6 Transport – ensures proper maintenance record for vehicles
1.7 Assist centre manager in planning for emergency response plan including fire safety management, pandemic plan and etc
2. Administration
2.1 Familiar with clients’ referral, registration and other administrative procedure
2.2 Overall supervision on clients’ billing, subvention claims, application procedures, etc
2.3 Liaise with internal and external auditor in all audit matters
2.4 Ensure accuracy in accounting entries. Provide monthly reconciliation reports to HQ Finance
2.5 Perform sourcing, evaluation of quotations and seek approval for purchases
2.6 Process other administrative process such as centre petty cash claims, clients’ billing and refund procedures, etc.
2.7 Maintains fixed asset records.
3. Transport Management
3.1 Provide general support to the transport team on any administrative related matters
3.2 Assist in supporting daily transport operations of SPD’s vehicles and outsourced vendors
3.3 Manage SPD vehicle fleet maintenance and liaising with the HQ team for scheduling for servicing.
4. Others
4.1 Responds in an emergency situation.
4.2 Other administrative duties as assigned
B) JOB HOLDER REQUIREMENT
1.1 Tertiary education with at least 5-year working experience
1.2 Experience in running social services/ healthcare centre operations advantageous
1.3 Proficient in Microsoft Office and Excel preferred
1.4 Knowledge of ERP (Microsoft Dynamic 365 Business Central) and Microsoft Dynamic 365 CRM will be an advantage
1.5 Proactive, meticulous, effective problem-solving skills, possess good communication and interpersonal skills and a good team player
