The Opportunity:

Adecco is partnering with a leading provider of innovative technology solutions and we are seeking to hire a Sales Support Executive to join their business permanently! Supporting the sales team, the successful incumbent will be accountable for managing all sales activities such as processing of orders, procurement of relevant products & services and coordinating with internal teams on orders fulfilment.

• Full-time, permanent opportunity
• Work location: South-west region
• Work hours: Mon-Fri, 9am - 6pm
• Salary: up to $4,800 / month + VB

The Job:

• Main point of contact to liaise with internal departments to support the sales lifecycle.
• Manage sales activities, including processing sales orders, quotations, credit notes, billing, procurement, and coordinating order fulfillment.
• Ensure accurate and efficient processing of transactions in line with company guidelines.
• Provide post-sales and administrative support, ensuring high service standards in order processing, project registration, and related tasks.
• Prepare and submit work-related reports, including revenue forecasts and analysis.
• Assist the Sales Team in ensuring timely order provisioning and deployment.
• Build strong relationships with internal stakeholders and deliver excellent customer service.
• Perform customer care tasks, including phone handling and other admin duties.
• Undertake other duties as assigned by the supervisor.

The Talent:

• 2-3 years of prior order management experience, preferably in IT environment
• Meticulous, self-driven, a team player who takes the initiative and can work independently.
• Strong communication, analytical and problem-solving skills.'

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• To ensure your application is reviewed, attach your resume and email [email protected] to apply. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for a Marketing & Event Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Oversee administrative tasks related to marketing campaigns and produce regular performance reports.
• Collaborate with external vendors and partners to coordinate event logistics and partnerships.
• Develop and maintain event budgets, ensuring costs are effectively controlled.
• Organize and manage marketing events/activities such as workshops, training sessions, conferences, and industry expos.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ relevant experience.
• Proficient in Photoshop and Illustrator.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Job Description

• Industry/ Organization Type: Engineering (Valves & Piping)
• Position Title: Sales Operations
• Working Location: Ubi (near MRT)
• Working Hours: 5 days (Mon - Fri, 9am - 6pm)
• Salary Package: Basic Salary + AWS + VB
• Duration: Permanent

Key Responsibilities

• Assist the Sales & Business Development Department, focusing on the Building Services business unit to boost sales and enhance company profitability.
• Preparing documents such as quotes, meeting notes, project inventories, and sales reports.
• Identifying sales leads through platforms like LinkedIn, BCI, etc.
• Conduct market research to pinpoint opportunities and trends.
• Coordinating and negotiating to secure the best prices from suppliers for product procurement.
• Ensure timely customer payments and support core business processes as needed.
• Effectively communicate all information gathered or created to your direct supervisor and management.
• Other tasks assigned by the Superior and Management.

APPLY NOW!!!

• Excellent communication skills and the ability to build good interpersonal relationships.
• Ability to work under pressure and meet tight deadlines.
• Organized with the capability to multitask and maintain focus.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71680 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

IT & B2B Sales Executive

Salary Range: $2,800 - $4,000 (Depends on EXP) + Commission

Working Hours: 5 days (9am-6pm)

Location: Geylang (6-10mins walk from Aljunied MRT)

About the Company:
Our client is a leading technology solutions provider specializing in innovative IT products and services that cater to a diverse range of industries. Their commitment to delivering cutting-edge solutions has positioned them as a trusted partner in the technology space.

Job Scope:

• Conduct daily sales activities such as cold calling, scheduling client meetings, preparing proposals and presentations, and engaging with potential customers.
• Analyse market trends and develop tailored strategies to meet current and emerging client needs.
• Identify and pursue new sales opportunities to drive revenue growth and achieve sales targets.
• Collaborate with internal teams and external partners to provide clients with accurate pricing, product information, and technical support.
• Prepare and maintain accurate sales reports for management and record-keeping purposes.
• Support tendering and bidding processes by conducting groundwork for ITQs and RFQs, negotiating terms, and closing deals.
• Build and maintain strong relationships with both new and existing clients to ensure long-term partnerships.
• Stay informed about industry developments and product updates through regular training and market research

Requirements:

• At least 1-2 years of experience in B2B sales or business development (Experience in the IT sector is an advantage)
• Diploma or Degree in a related field (Sales or Information Technology preferred).
• Strong understanding of IT products, with experience in HP or Lenovo SMB sales or IT solutions being a plus.
• Proven track record of success in sales within a related industry.
• Excellent communication and presentation skills.

We regret to inform you that only shortlisted candidates will be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Benefits Summary:

• Up $5000 + Commission + Bonus + Benefits
• 5 Days work week
• Working Location: West / Central
• MNC with good working environment

Responsibilities:

• Maintain existing accounts and acquire new clients
• Work closely with the marketing team to create promotional campaigns and increase the brand awareness
• Implementing strategic sales plan to expand the customers' base and penetrate key sales accounts in the tech sector
• Identify and develop new business opportunities for software solutions
• Any ad-hoc duties as required

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Alternatively, you may also email your resume to us at [email protected].

Follow us on Facebook for more info:
https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Text us on WhatsApp for more details:
https://wa.me/6593839640

Follow us on Telegram for more job opportunities:
https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Edward TOH
Registration No: R1658602
EA License No: 20C0278

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for a Marketing & Event Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Oversee administrative tasks related to marketing campaigns and produce regular performance reports.
• Collaborate with external vendors and partners to coordinate event logistics and partnerships.
• Develop and maintain event budgets, ensuring costs are effectively controlled.
• Organize and manage marketing events/activities such as workshops, training sessions, conferences, and industry expos.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma/Degree in Business/Marketing or equivalent.
• Minimum 1 year of relevant experience in Marcom or Event management.
• Proficient in Photoshop and Illustrator.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Highlights:

• Japan MNC
• Permanent job opportunity
• 5 days work week, normal office working hour
• Great remuneration & benefits
• Great career progression
• Location: Central

Responsibilities:

• Manage configuration, testing, and maintenance of network infrastructure, including routers, switches, Wi-Fi, firewalls, and servers, Windows, MS O365 and antivirus.
• Network Maintenance and Support: Perform routine maintenance tasks on network devices, including firmware updates, patches, and configurations. Troubleshoot and resolve network issues, ensuring minimal downtime.
• Monitor network performance and proactively address bottlenecks or anomalies.
• Firewall Management: Configure, manage, and maintain Check Point firewalls to ensure network security.
• Implement and maintain firewall policies to control traffic and protect against threats.
• Switch Management: Configure and manage Cisco switches, ensuring optimal performance and network segmentation.
• Troubleshoot and resolve LAN/WAN connectivity issues.
• IT Projects: To participate in various related projects such as machine/hardware refresh and software refresh and improvement work, replacement works or new implementation initiatives.
• Cloud Infrastructure Management: Configure, manage, and maintain cloud infrastructure on AWS or Azure to ensure scalability, reliability, and cost-effectiveness.

Requirements:

• Degree in Computer Science or its equivalent.
• 3 years of relevant IT experience with hands on experience in servers and networks.
• Hands-on experience in network equipment vendors such as Cisco, Aruba.
• Hands-on experience on administrating on premise’s Windows Server and Linux Operating System, VMWare vSphere and Hyper-V.
• Hands-on experience on administrating Microsoft 365 cloud technologies such as Exchange Online, Entra ID, SharePoint Online, Microsoft Defender and Microsoft Intune.
• Hand-on experience with implementing and configuring Azure & Amazon Web Services cloud technologies.
• CompTIA A+ or Microsoft Certification will be added advantage.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or kindly send your resume in MS WORD format to [email protected] with the following infomation provided.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832

The Deployment Engineer will lead the implementation of modern workplace solutions in ensuring successful deployment, configuration, and integration of cutting-edge technology solutions.

• Project Planning & Execution:
  o Develop and execute deployment plans for modern workplace technologies, including hardware, software, and network solutions.
  o Collaborate with stakeholders and vendors to define and achieve project scope and timelines.
• Technology Installation & Configuration:
  o Install, configure, and integrate hardware components such as computers, printers, and networking devices.
  o Deploy and configure modern workplace software solutions, including productivity tools, collaboration platforms, and security applications.
  o Set up and configure network connections, ensuring seamless integration with existing infrastructure.
• Testing & Quality Assurance:
  o Conduct thorough testing of deployed technologies to ensure functionality, performance, and compatibility.
  o Troubleshoot and resolve technical issues during and after deployment.
• User Training & Support:
  o Develop and deliver training sessions and provide ongoing technical support to end-users.
• Documentation & Compliance:
  o Create and maintain documentation of deployment processes, configurations, and system changes.
  o Implement and verify security measures to protect systems and data during deployment.
  o Gather feedback from users and stakeholders to identify opportunities for improvement.
• Incident Management:
  o Manage incidents related to technology deployments, including system failures and outages.
  
  Requirements:
• Bachelor’s Degree in Information Technology, Computer Science, or a related field
• Proven experience in deploying and configuring modern workplace technologies, with a focus on hardware, software, end user device provisioning, user profile management, policy baseline and implementation, and networking.
• Knowledge of technology deployment processes, hardware installation, software configuration, and network setup.
• Familiarity with modern workplace solutions (e.g., Microsoft 365, collaboration tools, Intune, Windows Autopilot) is a plus.
• Excellent troubleshooting and problem-solving skills with the ability to resolve complex technical issues.
• Experience in project deployment planning and management, with the ability to manage multiple tasks and deadlines effectively.
• Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate is a plus.

(Location - Changi), EAST REGION

Position Overview

Assist in managing Infrastructure and IT Security related, for Regional Office (South Asia Ocean Region).

Responsibilities

• Support the Regional Cloud Infrastructure hosting all the Critical Regional Business Solutions.

• Support Cloud Consolidation and Integration to Common Cloud for the Region.

• Plan, Design and Setup adequate Infrastructure for Operation Companies (OPCOs) to connect to Global and Regional Solutions.

• Support various Regional IT Infra projects, with primarily focus on Infrastructure, Elimination of Legacy hosted Infra.

• Support SD-WAN and other Infra Initiatives for the Region.

• Work closely with Global / Regional / Country IT teams to implement & Support Global IT Security Initiatives

• Manage other duties as assigned for Automation of Patch Management (Using Manage Engine), for GSOC, implementing Multi-Factor Authentication (MFA), Zscaler, Rapid 7 (Vulnerability Management), Trend Micro EDR and Others.

• Supporting initiatives advised by Global Security Audit (GSA) teams, resulting in overall improvement of IT Security Posture for the region.

• Assist in Documentation of IT Section Policies.

• Regular PDCA and follow up with Countries, to ensure Adherence for the above Initiatives.

Requirements & Qualifications

• Minimum Bachelor’s degree in IT or related field.

• Minimum 5 to 7 years In-Depth experience in Handling IT Infrastructure & IT Security at a Regional Level.

• Business driven with a Strong understanding of Prevalent / Current IT infrastructure and IT Security Solutions.

• Infrastructure Management and IT Security Skills.

• Cloud Solution Skills with a Must have experience to handle a regional Cloud Setup using AZURE.

• Understanding of relevant technology requirements required to handle the Responsibilities mentioned above.

• Strong Project Management Skills.

• Proven strength in strategic and conceptual thinking and design, implementation, and execution of strategies.

• Strong problem-solving and Co-ordination skills.

• Strong Vendor Management Skills.

• Good verbal and written communication skills.

• Proficient in Microsoft O365 Tools (Word, Excel, PPT and Others)

• Business travelling may be required for this position.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

· ITC Help Desk Specialist (Microsoft)

· Have 1 year of working experience

· Must be familiar with level support with tickets and resolving issues accordingly

· Familiar with Service support Matric as well as the Severity of the service level and resolve them accordingly

· Have working experience in windows 10/11, Microsoft Office suite

· Have experience working with Microsoft Active Directory, or Exchange preferred

· Familiar with handling user enquiries, creating and deleting accounts, and grant and deleting access permission.

· Must be a Fast learner, adaptable and able to work independently

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for a Marketing Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Organize and manage marketing events/activities such as workshops, training sessions, conferences, and industry expos.
• Develop and maintain event budgets, ensuring costs are effectively controlled.
• Collaborate with external vendors and partners to coordinate event logistics and partnerships.
• Oversee administrative tasks related to marketing campaigns and produce regular performance reports.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ relevant experience.
• Proficient in Photoshop and Illustrator.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

IT Sales Executive

• Location: Aljunied
• Working Days : Monday- Friday (WFH subject to approval)
• Working Hours: 9am-6pm
• Salary: $2800 - $4000 (Basic + Commission)

Job Responsibilities:
● Conduct daily sales activities, including cold calling, scheduling client appointments, preparing presentation materials and proposals, and presenting to potential customers.
● Develop and execute strategies by analyzing current market trends and needs.
● Generate new leads and secure new sales opportunities to boost sales revenue and achieve sales targets.
● Collaborate with partners and cross-departmental teams to provide pricing details and technical support to customers.
● Ensure accuracy in sales reports for record-keeping and management reporting.
● Perform pre-ITQ and RFQ groundwork duties, including tender/bidding and negotiation to close deals.
● Maintain strong support and relationships with existing and new customers, fostering long-term partnerships.
● Stay updated on product knowledge and market trends by attending product training sessions and keeping up with the latest developments.

Requirements:
● Minimum 1-2 years of work experience in Business-to-Business sales or in Business development role (IT field)
● Diploma / Degree holder in related field (Sales or Information Technology will be an advantage).
● IT Product Knowledge. Knowledge or experience in HP / Lenovo SMB sales or IT solutions and consultancy.
● Proven good sales track record in related fields

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Are you a detail-oriented individual with a knack for organization and a passion for supporting a thriving team?

We are looking for a Corporate Admin Support to join our vibrant and fast-paced environment. This role is perfect for someone who loves to keep things running smoothly and enjoys being the backbone of a successful team.

Responsibilities

• Assist in managing the end-to-end new hire induction experience
• Scheduling and coordinating meetings, and preparing minutes that capture all the important details.
• Track and monitor key tasks and top talent
• Support performance management implementation
• Consolidate monthly reports and track data
• Upkeep organizational charts and appointments
• Take on ad hoc duties with enthusiasm and a can-do attitude, always ready to lend a helping hand.

Requirement :

• A minimum of Diploma or equivalent, with a strong foundation in administrative tasks.
• Proficiency in Microsoft Office Tools, especially MS Excel and power point a must , to handle data and create reports with ease.
• A team player with excellent communication skills, capable of interacting with people at all levels and building strong working relationships.

Why You'll Love Working With Us:

• Be part of a supportive and collaborative team that values your contributions and encourages your growth.
• Enjoy a dynamic work environment where no two days are the same, and there's always something new to learn.
• Take pride in knowing that your work directly supports the success of our team and organization.

Job Description

• Industry/ Organization Type: Logistics Service Supplier
• Position Title: IT Support Administrator
• Working Location: Jurong Island (Company Transportation Provided, Islandwide)
• Working Hours: 5 days (Monday to Friday, 8 am – 5.45 pm)
• Salary Package: Up to SGD 3000 + Allowances + Incentive + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Support employees on all officially sanctioned hardware and software for end-user computing.
• Diagnose and resolve issues with hardware and software, providing relevant recommendations.
• Contribute to project-related tasks as needed.
• Adopt a proactive stance in ensuring all personnel at the primary facility receive comprehensive IT support, in collaboration with the IT department to guarantee efficient operational support.
• Coordinate with the Service Desk to hasten the resolution of technical problems, respond to user inquiries, and ensure thorough follow-up.
• Collaborate with the Local IT Project Team to deliver infrastructure services, support new client implementations, and participate in internal projects which include conducting technical investigation, preparing documentation, and overseeing testing and execution processes.

APPLY NOW!!!

• Min. Diploma in Information Technology
• Min. 1 year of technical knowledge of Microsoft Tools
• Preferably IT-Certification in Microsoft Tools
• Customer service experience/Logistics Business Knowledge is a plus

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69991 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

d²X Expertise is a global IT Services company dedicated to Project Management, Service Management and Contract Management operations.

We provide to our customers, CxOs (CIO, CTO, COO, CEO) of multinational, or large international companies, a full range of services to secure their commitments.

Headquartered in France with offices in Belgium, Switzerland and Singapore. Our consultants have both a strong experience and the right soft skills to steer and manage multi-level projects and complex IT projects.

• Project Management: PM in infrastructure, solution, application, IT Project Office set-up, Business Analyst…
• Service Management: implement ITIL process, Service Catalog, SLA, KPI, Change Management, Service Delivery Management, Outsourcing Contract Management)
• Contract management: Transition Manager, Relationship Manager, Contract manager..

We serve key accounts across Asia & Europe in multiple industries which includes Manufacturing, Financial Services, Transportation & Logistics, Telecom.

KEY ACTIVITY

As an IT Operator, you will play a key role in overseeing the availability and performance of the IT systems, infrastructure, and processes that support our data operations. Your responsibilities will include proactively monitoring and addressing potential issues such as batch delays, FileSystem errors, and system anomalies.

Key Responsibilities:

1. Batch Job Management: Monitor end-of-day batch processes to ensure timely initiation. Conduct initial analysis of failures, perform recovery actions, and escalate to relevant stakeholders when needed. Check critical job milestones to ensure completion on schedule.
2. Application System & Infrastructure Monitoring: Continuously monitor alerts for any issues with applications, servers, services, disk space, or other system resources, and notify support teams when necessary.
3. Service Requests & User Support: Handle user requests such as running one-time jobs, scheduling new tasks, copying/resending files, troubleshooting transactional issues, and involving experts when required.
4. Software Release Support: Assist in supporting software releases by pausing and resuming batch jobs as needed, ensuring that all systems are operational for post-release user testing.
5. System Patch & Upgrade Support: Support the execution of regular system patches and third-party upgrades, ensuring minimal disruption during these activities.
6. Disaster Recovery & Business Continuity: Maintain awareness of disaster recovery plans to ensure continuous operations and minimize disruptions in the event of a disaster.

Required Skills & Experience:

• Batch Processing: Familiarity with batch job processing and troubleshooting.
• TWS (Tivoli Workload Scheduler): Proficient in TWS for creating and analyzing plans, as well as troubleshooting issues related to job failures and system resources.
• Scripting: Strong knowledge of Unix Shell scripting.
• TWS Administration: Experience with TWS functions, including installation, configuration, maintenance, and troubleshooting.
• Expert Troubleshooting: Expertise in resolving issues with the Master Domain Manager, FTA Unlinks, failed jobs, and full file systems.
• Ticketing Tools: Experience with Jira and HP Quality Center for managing and tracking issues.
• System Performance Monitoring: Proven experience in system performance evaluation and tuning to optimize efficiency.

Additional Responsibilities:

• Risk Management: Proactively identify risks and raise issues with the client team along with mitigation plans.
• Business Process Management: Support Business Continuity Planning (BCP) and process documentation/analysis.
• Leadership & Organization: Ability to plan, organize, lead, and manage tasks efficiently.

Communication & Coordination:

• Strong communication skills for collaborating with staff at all levels.
• Advanced customer service capabilities.
• Ability to schedule and facilitate meetings with both offshore and onsite teams.

Financial & Control Activities:

• Ability to detect anomalies in financial reports, budgets, and other documents.
• Experience in resource management and performance reviews.
• Capability to manage tasks related to forecasting, financial projections, and segregation of duties.

Job Description

1. Overview of the Company’s IT Infrastructure:

• Team Size: The IT in-charge will support a team of approximately 30–40 employees.
• Key Software: Responsibilities will primarily include managing and troubleshooting: Microsoft Accounts: Including user management and support.
• SharePoint Server: For file storage, collaboration, and VPN access.
• Account Management: Oversee the number of users for both Microsoft and Adobe accounts.
• Equipment Management: Maintain and track IT equipment issued to staff, such as laptops, tablets, and related peripherals.
• Domain Management: Manage company domains, including DNS configurations, SSL certificates, and email domain records (SPF, DKIM, DMARC).
• While not immediately required, the IT in-charge may be sent for training on WESS System (operational software) and Infotech (HR and payroll software) to support these systems if needed in the future.

2. Day-to-Day Responsibilities:

• Provide support for Microsoft software and services, including account setup, troubleshooting, and updates.
• Manage SharePoint server access, monitor usage, and ensure data backups.
• Oversee and manage the number of user accounts for Microsoft and Adobe, ensuring licenses are appropriately allocated.
• Maintain an inventory of IT equipment (e.g., laptops, tablets, and accessories) and manage issuance to employees.
• Configure and maintain domain settings, including DNS records, email-related configurations (SPF, DKIM, DMARC), and subdomains.
• Renew and update SSL/TLS certificates and ensure timely domain renewals.
• Train staff on using Microsoft Teams and other core Microsoft services as needed.

3. Support and Troubleshooting Expectations:

• Employees will submit IT issues via a Google Form, and the IT in-charge is expected to resolve these issues within 3 to 5 working days if related to Microsoft, SharePoint, equipment, or domain configurations.
• Escalate issues outside of their scope (e.g., WESS System or Infotech) to the appropriate vendor or support contact.

4. Key Tools and Technologies:

• Manage and support Microsoft Services (e.g., Microsoft Teams, Office apps, and SharePoint).
• Oversee Adobe Accounts to ensure user access and compliance with license agreements.
• Monitor and maintain SharePoint Server and OpenVPN for secure remote access.
• Use domain registrar tools for DNS management, subdomains, and SSL configurations.

5. Security and Compliance:

• Ensure user accounts for Microsoft and Adobe meet security standards (e.g., password policies, multi-factor authentication).
• Monitor SharePoint backups and maintain readiness for disaster recovery scenarios.
• Secure IT equipment by ensuring proper configurations, access restrictions, and antivirus protections.
• Implement security features for domains, such as domain locking, SSL certificates, and two-factor authentication for domain registrars.

6. Team Training Responsibilities:

• Train staff on Microsoft Teams and other essential Microsoft tools to enhance productivity.
• Develop simple user guides for frequently used processes in Microsoft tools.

7. Performance Metrics:

• Meet the resolution timeline of 3 to 5 working days for reported Microsoft, SharePoint, equipment, or domain-related issues.
• Eoptimal allocation of user accounts for Microsoft and Adobe licenses.
• Maintain high uptime and accessibility for SharePoint server services.
• Ensure all IT equipment is inventoried, tracked, and issued effectively.
• Maintain up-to-date and error-free domain configurations and SSL/TLS certificates.

8. Expected Collaboration:

• Coordinate with department heads for user account requirements, IT equipment requests, and related support.
• Work with external vendors for advanced troubleshooting of SharePoint, Adobe, or domain services.
• Collaborate with management to recommend enhancements to Microsoft tools, SharePoint, IT equipment processes, or domain management strategies.

9. Onboarding and Initial Support:

• The IT in-charge will receive training on WESS System and Infotech software as a contingency for future support needs.
• Initial handover and training will cover current processes for managing Microsoft accounts, SharePoint, Adobe licenses, IT equipment inventory, and domain management.

RESPONSIBILITIES

· Work closely with management to achieve task/projects

· Plan and manage the schedule for operations to fulfil projects timelines and requirements

· Respond to customers and plan operations to service past projects.

· Monitor operations manhours.

· Proper documentation for job filing and input information into sever

· Perform department administrative and operational tasks

· Undertake any other ad-hoc projects/duties assigned

JOB REQUIREMENTS

· 0830-1800 （Monday-Saturday）, alternate (Saturday)

· Fresh graduates are encouraged to apply, interested in IT

· Able to work independently and target-oriented in a stressful environment.

· Outgoing with good communication, negotiation, and problem-solving skills for engaging with internal and external parties to support project-related activities.

· Good with computing and Microsoft office

· Patient and willing to learn new scope of work

• Provide daily administration support including scheduling of meetings, planning team bonding activities and documentation, incidents and request handling for the department.
• Prepare weekly and monthly report for Management to review
• Conduct small group training for Service Request Readiness (SDR)
• Assist in maintaining IT asset inventory which include tagging and updating
• Liaising with vendors, purchasers, requesters, Finance and suppliers on discrepancy in documents such as POs and DOs
• Ensure proper documentation, incidents / request handling till closure
• Conduct period review and analysis of incidents / requests, monthly data extraction and report consolidation
• Execute IT service requests including coordination and communication with relevant support parties
• Provide recommendation and improvement, modification for existing SOP from time to time
• Initiate sourcing of hardware and software and obtain quotations for comparison to meet business units’ requirements
• Negotiate with external vendors for best terms and conditions of the purchases
• Keep track purchase summary
• Maintain records and databases containing information regarding company’s software, licenses and warranties

Requirements :

• Minimum 1 years of experience in an IT support or administration role
• Nitec / Diploma in Information Technology
• Ability to work independently and as part of a team
• Proficiency in MS Office
• Excellent communication and problem-solving skills
• Good interpersonal skills & office organisation skill

Please send your detailed resume in MS Word format to [email protected] with

• Education level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Description

• Configure and manage critical systems, including Active Directory (AD), telephony, video conferencing, access points (AP), firewalls, VPNs, and more. Monitor and analyse the performance of LANs, WANs, and wireless networks to ensure optimal functionality.
• Configure laptops and desktops for new and existing staff, perform system backups, and handle disaster recovery (DR) as needed. Ensure all automatic system backups are in place.
• Apply system patches after hours to maintain system stability and security. Perform routine system checks to ensure continuous operations.
• Work with third-party support vendors to resolve technical issues. Participate in IT auditing and documentation to ensure compliance with company policies.
• Provide IT support for approximately 200 users, managing user accounts and roles within the ERP system. Troubleshoot login issues, assist with basic system navigation, and resolve minor technical problems.
• Monitor ERP system performance, address minor issues, apply updates, and generate routine reports for departments like finance, HR, and inventory. Customize reports based on user requirements.
• Maintain documentation for common IT processes, user guidelines, and troubleshooting procedures. Optionally, assist with creating and launching new business processes within the company.
• Perform routine backups, monitor system security, and follow compliance protocols under the guidance of the IT team.

Requirements

• Diploma or Degree in IT/Computer Science.
• Possess CCNA / Microsoft certification.
• Proven experience in providing technical support in a corporate IT environment.
• Experience with Veeam and Microsoft 365 administration.
• Familiarity with leading wireless vendors’ products (Cisco/Meraki, Aruba/HPE, Ruckus) is advantageous.
• Knowledge of virtualization technologies such as Hyper-V and VMware is a plus.
• Strong communication and administrative skills.
• Ability to manage multiple tasks and prioritize in a fast-paced environment.

We value all applicants and thank you for your interest. However, please be advised that only shortlisted candidates will be contacted.

• Install, configure, test, maintain and troubleshoot staff workstation/ laptop hardware, software, etc
• Maintain & monitor office IT Security and Server Security (Windows Platform)
• Configuration and Troubleshooting of Firewall system, LAN and Wireless Network issue
• Monitor the performance of existing computer systems and IT infrastructures
• Implementing security protocols and procedures to prevent potential threats
• Creating user accounts and performing access control
• Inventory Management of software licenses
• Maintaining phone and attendance system with external vendors
• Provide IT and office maintenance support to all staff when needed
• Any other duties as and when directed by the Senior Management and IT Manager

Requirements:

• Singaporeans only
• Minimum Diploma in Information Technology or any related field
• Good knowledge of best practices in IT administration and system security with at least 1-2 years of desktop, helpdesk or IT experience
• Good analytical skills, problem-solving and time management
• Good communication skills
• A committed and responsible team player with good attitude to learn new challenges and also able to work independently

Interested parties, please submit your CV with current and expected salary to this JobsAD. Shortlisted candidates will be invited for an interview.

1. End-User IT Resources
2. Monitoring of the desktops/laptops leasing schedule for various subscriptions;
3. Tracking of IT Equipment due for technology refresh;
4. Tracking of IT Equipment for incoming/outgoing officers;
5. Monitor and coordinate the deployment/collection of IT Equipment for incoming/outgoing officers;
6. Monitor leasing billing and verification.

1. WOG Services Administrative Support
2. Raising of Service Requests;
3. Monitor leasing billing and verification;
4. Monitor the software packaging and deployment status.

1. IT Asset Management
2. Manage the Configuration Management Database (CMDB);
3. Receipt of assets delivered;
4. Handover of assets to AFM for IT Resource provisioning;
5. Monitor the utilisation of hardware/software/licences;
6. Assist in assets disposal;
7. Asset Tagging.

1. General Support
2. Preparation, sending and uploading of advisories/announcements;
3. Administration of mailbox (handling of standard queries e.g. about tech refresh, printer, token replacement, etc);
4. Sourcing for small value purchase peripherals;
5. Testing of IT Services;
6. Physical Keys management;
7. Any other Ad-hoc duties when required.

1. Mobile Devices Support
2. Preparation of Mobile Devices;
3. GoMAX provisioning;
4. Apple/Google accounts creation;
5. GoMAX forms filling and submission;
6. Mobile OS upgrade and Software Installation/Uninstallation;
7. Monitor the various services billing and verification.

• Develop and implement IT strategies, policies, and procedures aligned with the organization’s goals and objectives.
• Identify technology trends and emerging solutions to enhance operational efficiency, productivity, and innovation.
• Collaborate with senior management to define IT budget, priorities, and resource allocation.
• Oversee the design, implementation, and maintenance of the organization’s IT infrastructure, including networks, servers, storage, and hardware.
  Ensure the availability, performance, and security of IT systems and services through proactive monitoring, maintenance, and upgrades.
  Manage relationships with external vendors and service providers to support infrastructure needs and resolve technical issues.
• Supervise a team of system administrators and support technicians to provide technical assistance, troubleshooting, and user support.
• Implement and maintain IT service desk processes and tools to facilitate incident management, ticketing, and resolution tracking.
• Develop and enforce IT security policies, procedures, and access controls to protect against cybersecurity threats and data breaches.
• Coordinate software development projects, including requirements gathering, design, development, testing, and deployment.
• Evaluate and integrate software applications, platforms, and tools to meet business requirements and improve operational efficiency.
• Ensure compatibility, interoperability, and scalability of IT systems and applications across the organization.

IT Specialist mission is to coordinate and optimize operational tasks linked to our IT applications' environments. To be the point of contact in South East Asia for all IT Support related matters. Covering Incidents and request management, providing on-site and remote support, participate and anticipate projects and collaboration between respective departments, take charge of general IT administration and documentation. Be the person of contact for all IT related issues.

Our client, a leading firm with Asia presence is seeking to recruit an IT Manager for their helpdesk division.

Location: Central Singapore

Job Responsibilities:

• Lead the IT help desk team to provide first and second level technical support for end users to resolve system related issues
• Manage service requests and incident management processes to meet IT service quality SLAs
• To ensure that the standard ITIL based service delivery processes are well adhered to
• To identify opportunities to improve, optimize and automate current workflows and services for the firm
• To work across the Applications, Infrastructure and Security teams to resolve cross-functional issues
• To provide training and creating awareness to users on adoption of new technologies and initiatives, including creating user guides and training materials
• To guide the team on how to resolve the issues by identification of the root cause
• Other duties as assigned

Requirements:

• Degree in Information Technology, Computer Engineering or its equivalent
• Possess at least 7 to 10 years of relevant working experience in the IT industry
• Experience with IT service management tools, incident tracking and prioritization
• Experience in Microsoft Configuration Manager or Prior experience in SCCM is preferred
• ITIL certification level 2 would be an advantage
• Proficiency in Windows 10/11, Microsoft Office, Intune and Information Protection
• Familiarity with Microsoft Azure, SaaS applications, infrastructure, network and cybersecurity concepts such as Active Directory, Zero Trust, etc
• Management of Anti-Virus protection console
• Online collaboration tools (MS Teams, Cisco Jabber, WebEx, Zoom, etc.)
• Good written and verbal communication

Job Summary: We are looking for an enthusiastic and motivated IT Intern to join our IT team. This position offers hands-on experience in the field of Information Technology, providing support to various IT projects and assisting in daily IT operations. The ideal candidate is eager to learn and grow in the tech field while contributing to the smooth functioning of our organization's technology infrastructure.

Key Responsibilities:

• Assist in troubleshooting and resolving hardware and software issues.
• Provide technical support to employees via helpdesk or on-site visits.
• Perform routine maintenance on IT equipment, such as computers, servers, and printers.
• Help with the installation and configuration of new software and hardware.
• Assist in managing network and system administration tasks.
• Support IT team in project management, data backup, and software updates.
• Assist in maintaining documentation related to system configurations, network diagrams, and IT policies.
• Participate in testing and implementing new IT solutions.
• Assist with user training on new systems or technologies.
• Other IT-related tasks as assigned.

Qualifications:

• Currently pursuing Information Technology, Computer Science, or a related field.
• Basic knowledge of computer hardware, software, networking, and IT security.
• Familiarity with operating systems (Windows, Linux, macOS).
• Strong problem-solving skills and ability to troubleshoot technical issues.
• Excellent communication skills and ability to work well in a team.
• Willingness to learn new technologies and take on new challenges.