Job Description

• Industry/ Organization Type: Manufacturing (Consumer Appliances)
• Position Title: Technical Support Assistant
• Working Location: Pasir Ris
• Working Hours: 5 days (Mon – Fri, 8.30 am – 6.30 pm)
• Salary Package: Basic salary up to $3,500 + AWS + Overseas Allowances + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Troubleshoot various hotel guestroom appliances such as safes, minibars, kettles, hairdryers, irons, and clocks.
• Manage the entire spare parts inventory and improve inventory control processes.
• Handle technical issues for local and overseas hotel customers and generate investigation reports.
• Collaborate closely with certification and sales colleagues to address challenges.
• Participate in testing, evaluating, and implementing new products.
• Visits to overseas customers/distributors to provide technical support.

APPLY NOW!!!

• A diploma or degree in electrical and/or mechanical engineering is advantageous.
• Familiarity with Microsoft Word, Excel, and PowerPoint.
• A hands-on, eager-to-learn, and progressive attitude.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69028 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Key Responsibilities:

• Assist in applying for Employment Pass (EP) and other work passes via MOM portal.
• Handle inquiries and correspondence with MOM regarding work passes and other HR-related matters.
• Coordinate and communicate with candidates regarding the onboarding process, document collection, and compliance requirements.
• Provide administrative support, including maintaining HR records and ensuring data accuracy.
• Liaise with hiring teams and external stakeholders to streamline HR operations.

Requirements:

• Prior experience in HR administrative roles, particularly in Singapore's employment and MOM compliance processes.
• Familiarity with the MOM portal and EP application procedures.
• Strong communication skills to effectively engage with candidates and team members.
• Detail-oriented, proactive, and well-organized in managing administrative tasks.

Preferred Skills:

• Experience in supporting recruitment teams.
• Knowledge of Singapore labor laws and regulations.

Benefits:

• Basic Salary up to $3,000 with yearly increment based on performance.
• 5 Days Work Week (Mon-Fri, 9am to 6:30pm)

Job Description:

This is a full time role for a Sales Coordinator located in Kaki Bukit Ave. Our client is a one-stop IT solution-sourcing centre and you will be responsible for managing day-to-day sales operations, which includes handling all aspects of sales order processing, from creating quotations and sales orders to managing purchase orders, delivery orders, and invoicing.

Additionally, you coordinate projects and support the lead manager to ensure projects are executed according to the agreed plan and kept on schedule. This requires liaising with internal teams such as Finance, Procurement, Logistics, and Marketing to streamline processes and improve communication. Your role also involves assisting in the preparation and submission of relevant reports and documents for tenders. To stay updated on product knowledge and industry trends, you attend frequent online and offline product training sessions arranged by vendors.

Qualifications:

• Diploma in Business or related field
• At least 1-2 Year(s) of working experience in related field
• Exposure to computer hardware/ software/ maintenance contract is preferred
• Proficient in MS Office

ABOUT THE TEAM:

QA team is responsible for the quality and efficient delivery of software solutions to our clients, with a wide range of testing scope including functional test through API testing, static analysis, end-to-end test, as well as non-functional testing scope including performance, security, scalability, and maintainability. We explore and research a wide range of technologies and methodologies including debugging tools, dependencies mocking, automated test generation and execution, grey-box testing, and CI/CD, to see how they can be meaningfully applied to each project and achieve the highest quality outcome in a timely manner.

JOB DUTIES:

• Responsible for quality assurance and version iteration testing to ensure functional quality of the final products.
• Responsible for the design, execution, and standardisation of non-functional tests and checks (performance, maintainability, etc) based on different product needs and user needs.
• Participate in long-term quality promotion work, including defect tracking, root cause analysis, version quality analysis, project reviews, etc.
• Explore and investigate various technologies, methodologies, and/or processes for improvement of software projects’ quality and/or overall test quality and efficiency.

JOB REQUIREMENTS:

• Bachelor’s degree or higher in computer science or any related field.
• 2+ years of experience in quality assurance for software products.
• Proficiency in Python 3.
• Proficiency in testing software using Mysql, Clickhouse, Kafka, or other similar data technologies.
• Familiar with database usage concepts and performance verification.
• Good communication skills and problem-solving abilities.
• Fluency in both English and Mandarin as a working language to to liaise with Chinese speaking clients and counterparts to understand their technical requirements.
• Priority will be given to those who meet the following conditions:

- Experience with grey-box or white-box testing

- Experience with performance tests on software heavily working with database operations

Responsibility:

• To manage the site team, which consists of Network, Server, ID Administrators, Operators and Deskside Engineers; and responsible for all IT Services rendered at the Institute.
• To manage the Client representatives such as Account Managers, IT Managers, SLO, CIO and other users who are recipients of the Services.
• To be the Site Coordinator at the Institute, as a Single Point of Contact ("SPOC") and as a liaison officer for the End Users. In addition, he /she also acts as a supervisor to all the Onsite Support Staff.
• SLA Performance – Ensure no SLA Failure
• IMAC Reports – Ensure all IMAC Requests are performed in accordance with the SLA
• Tracking of Cases – Ensure all cases are tracked to closure in accordance with the deliverables
• Resources – Manage the resources on day-to-day basis to ensure designated resources are in place.
• Compliments and Complaints – Work closely with the Institute to ensure high compliments and no or nil complaints.
• Day to Day Operations is run with minimal interruptions to the services
• All meetings with internal and external parties are documented and followed through
• Responsiveness – All emails, calls and any other communication are responded to, on a timely manner

Required Experience:

• Bachelor's degree / diploma in computer science, business, or a related field.
• 2-3 years of management and related experience in IT
• Proven ability to solve problems creatively.
• Strong familiarity with project management software tools, methodologies, and best practices.
• Excellent analytical skills.
• Strong interpersonal skills and extremely resourceful
• Comfortable to work in a healthcare environment. This role will require you to take the necessary vaccines

Vwalla is expanding and we are looking for a dedicated and motivated individual to represent us as our Sales Support Coordinator.This position is to replace an internal promotion, training will be provided

Job Responsibilities:

Handle sales enquires through online channels / email / phone / showroom walk-ins
Create and send quotations / invoices based on salespersons' and customer’s requirements
Monitor, track and follow up on inquiries, sales quotations and orders
Liaising with delivery / installation team to ensure smooth and timely execution of deliverables
Monitor, track and maintain warehouse stock levels
Prepare samples to send out to partners / clients
Perform any other ad-hoc duties assigned

Job Requirements:

Working Hours 10am-7pm, Wednesday to Sunday
Off on Monday, Tuesday and Public Holidays
Proficient in MS Word and Excel
Experience in sales support role will be an advantage
Preferably can join immediately or within short notice
Good communication, administrative and organisational skills
Good attitude with a willingness to learn and be a team player

==

Interested candidates are invited to email detailed resume stating your educational qualifications, work experience, present and expected remuneration by clicking "Apply Now".

Job Scope & Responsibilities:

• Excellent experience with supporting Windows 10
• Experience with a previous large scale Windows migration project a plus
• Have worked on Tickets and Requests Tools, has knowledge of Quality parameters SLA and tickets SLA,
• Ability to cope under pressure, Pay great attention and follow the instructions provided.
• Flexible to provide Branch & Weekend Supports
• Excellent customer facing skills, communication skills, comfortable working with all different levels of staff
• Minimum 3 year experience

Provide engineering support to the Maintenance Teams in the design, development, testing, and implementation of software for Building Management System, specifically network engineering, SCADA and PLC / DDC.

Experience

• The applicant shall have minimum 5 years of hands-on experience in the servicing and maintenance of SCADA servers and Windows platform and PLC / DDC systems for industrial, hospital and commercial building.
• Familiar with PLC, SCADA, LON controllers, industrial grade sensors and transmitters
• Exposure to an industry-standard database (SQL Server) with awareness of database design and SQL scripting knowledge and performance tuning

Qualification

• Bachelor's degree in Computer Science, MIS, Software Engineering, or Information Systems

Job Responsibilities

• Handle incoming mails and sorting of mails for claims registration
• Print settlement letters and handle matching of claims settlement/medical report letters with cheques payment for mailing to meet the expected turnaround time.
• Handle filing of claim documents and settlement letters for scanning or warehousing
• Liaise with Servicing Representatives and/or Claimants for self-collection requests.
• Perform any other ad-hoc admin tasks assigned by Supervisor
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Skills/Requirements:

• Diploma holder with relevant admin duties or customer service experience
• Customer-centric and meticulous with the ability to work under pressure
• High level of integrity takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

Presently we have a Job Opening for a Project Engineer(IT Security/GRC)

EMPLOYMENT TYPE: PERM

Benefits: AWS and VB

Job scope:

Central effort to check and handhold project teams to make sure that they have fully onboarded to enterprise compliance platforms and have proper, sustainable processes in place to fulfil IT compliance requirements.

Job responsibilities:

• Responsible for validating security and compliance solutions for enterprise applications and databases in data centers and cloud services in accordance to IT policies.
• This role is responsible for validating security and compliance solutions for enterprise applications and databases in data centers and cloud services in accordance to IT policies.
• This involves providing guidance and hands-on implementation in the design, configuration and troubleshooting support in the areas of logs, patch, vulnerability and configuration management leveraging enterprise platforms and technologies
• IT Security remediation and IT Policy implementation.

Job requirements:

• Shall have at least Two (2) years of experience in at least one security and compliance technology and product such as vulnerability assessment, logs management
• Product certification in one or more of the industry toolsets and platforms is advantageous
• Familiarity with IT compliance standards in a variety of technical environments, including Windows, Linux etc is advantageous
• Experience in IT audit is advantageous.
• Familiarity with IM8 or equivalent ICT policies is advantageous
• Any of these certification: CSA, CISA, CISSP, CISM and CRISC is advantageous.

Be Part of Our Success

· Orders and Revenues Management: The department manager is responsible for supervising the attainment of crucial KPIs related to orders and revenues within the department. This involves overseeing sales, monitoring orders, ensuring prompt invoicing, and effectively managing revenue streams to align with departmental and divisional objectives.

· Source for New Business: The department manager will be tasked with identifying and pursuing opportunities for new business or revenue streams. This may involve market research, networking, prospecting, and developing strategies to attract new customers or expansion of current businesses.

· Manage Staff Well-Being and Trainings: Responsible for the well-being, development, and performance of their staff. This includes providing support, coaching, and feedback to employees, as well as organizing training and development programs to enhance their skills and competencies.

· Build Positive Relationships with Customers: Cultivating positive relationships with customers is crucial for business success. Department managers play a key role in ensuring customer satisfaction, addressing concerns, and building long-term relationships that contribute to customer loyalty and retention.

Qualities We Value

· Proven experience in managing IT projects from initiation to completion, including scope definition, resource allocation, scheduling, budgeting, and risk management.

· Proven experience in system engineering and oversees the maintenance of multiple IT systems that interconnects and operate together a cohesive system.

· Strong understanding of contract negotiation, administration, and compliance, with the ability to ensure adherence to contractual obligations and service level agreements (SLAs).

· Ability to drive continuous service improvement initiatives and foster a culture of customer-centricity and operational excellence within the department.

· Ability to build and maintain strong relationships with internal and external stakeholders, including customers, vendors, partners, and cross-functional teams.

· Excellent communication and interpersonal skills, with the ability to understand customer requirements, address concerns, and provide timely and effective solutions.

· Experience in conducting customer satisfaction surveys, feedback analysis, and service reviews to identify areas for improvement and enhance overall customer experience.

· Solid understanding of information technology concepts, systems, and architectures, with proficiency in IT infrastructure, networking, and security.

· In-depth knowledge of IT service management (ITSM) frameworks such as ITIL (Information Technology Infrastructure Library), including incident management, problem management, change management, and service desk operations.

· Singaporean only

· Location: Ang Mo Kio / Site

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Role Summary:

Implement & Support Demand Forecast Planning Solutions and System Change Requests, across the Organisation’s Sales Companies in the APAC region.

Key Responsibilities:

• Investigate & Resolve issues, program bug fixes, in existing business applications.
• Support System Enhancements & Change Requests implementation.
• Engage business users and and communicate effectively for Requirement/ Solution discussions and proposal explanation.
• Leverage on know-how & experience in Database (Oracle/SOL) queries, to understand system design and data structure, to support in issue checking and periodic data patching activities, along with the technical team.
• Understand IT processes and able to support IT team in executing various projects.
• Work with stakeholders to design, test and implement new Solutions and Change Requests.
• Support rollout activities, related to implementation of Demand Forecast Planning Solutions, for the Organisation’s Sales Companies across the APAC region.
• Work closely with technical members as well as Business Partners/Vendors to review and ensure solutions implemented are robust, scalable and maintain quality.
• Conduct code reviews and testing.
• Prepare Design specifications, UAT documents, and User Guide documents.

Qualification & Requirements:

• Degree/Diploma in Information Technology or equivalent.
• 4+ years technical experience in Database queries/ development.
• 3+ years working experience on users & business requirements gathering,
• Ability to translate requirements into system design and implementation.
• Experience in using Demand Planning tools in the market such as Blue Yonder, Board, etc. is advantageous.
• Exposure to IT consulting, SCM process, Business process study & IT solution proposal, Testing & Implementation is advantageous.
• Experience in SQL/Oracle Server database (Queries, Package, Stored Procedures, Trigger, Query Optimization).
• Experience in object-oriented application, understanding of basic design principles and best practices.
• Experience in server-side technologies .Net/C#, MVC & Web technologies (Angular, JavaScript) is advantageous, but not mandatory.
• Ability to study & understand existing system, data & operations.
• Strong communication and interpersonal skills.
• Strategic and analytical thinking with excellent problem-solving skills.
• Self-motivated & able to work as part of a team, needing interaction with other related team members (such as SAP team members).

We are looking for an experienced IT Business Analyst to play a key role in the development and deployment of a new healthcare IT product. The successful candidate will possess strong skills in requirements gathering, project and stakeholder management, and coding, with an ability to bridge the technical and business aspects of product development and deployment.

Key Responsibilities:

Requirements Gathering & Analysis:Engage with stakeholders to collect and document comprehensive business and technical requirements for the new product.

Project Management: Oversee the development and deployment phases, ensuring adherence to timelines, budgets, and project goals.

Stakeholder Management: Serve as the primary liaison between technical teams and business stakeholders, translating complex technical details into business terms and vice versa.

Development & Coding:Contribute coding expertise in Python and object-oriented programming languages like Java. Full stack development skills are highly valued for supporting development teams.

UI/UX Understanding:Provide input and contribute to the design and development of user interfaces, ensuring alignment with user needs and product functionality.

Quality Assurance:Participate in quality assurance processes, from developing test cases to ensuring thorough testing is conducted for high-quality product outcomes.

Problem Solving: Address challenges independently, thinking critically and providing practical solutions under tight timelines.

Communication & Presentation:Communicate effectively with diverse teams and present technical information in a clear, business-friendly manner.

Adaptability: Maintain effectiveness in a fast-paced, high-stress environment with dynamic project requirements.

Collaboration: Work collaboratively within a diverse, cross-geographic team environment to ensure the product is built and deployed to meet customer needs.

Your Profile

Minimum of 3 years in large-scale IT projects, ideally involving new product development and deployment. Healthcare industry experience is advantageous.

Technical Skills

· Proficiency in coding with Python and object-oriented programming languages like Java.

· Full stack development experience.

· Familiarity with UI/UX design and development.

· Knowledge and experience in quality assurance practices.

· Understanding of healthcare processes and domain expertise is a plus.

· Proven experience working in an agile development environment.

Soft Skills:

· Strong problem-solving abilities.

· Capability to articulate technical concepts in layman’s terms.

· High tolerance for stress and adaptability to rapid changes.

· Excellent communication, presentation, and interpersonal skills.

Preferred Attributes:

· Independent, proactive problem solver.

· Strong organizational skills with the ability to prioritize effectively.

· Experience collaborating with cross-functional and geographically distributed teams.

IT Operations Specialist (Data Centre) AMK

Occupation

DATA CENTRE ENGINEER

Job Description & Requirements

• Provide a single point of contact for incidents, service requests, and escalation.
• Monitor, manage, and maintain data centre operations and facilities.
• Manage equipment movement
• Daily monitoring of status
• Ensure proper running of the existing data centre systems.
• Perform tape mount and un-mount for the backup operation.
• Handle the portable media storage for off-site storage.
• Liaise with the vendor on maintenance and enhancement issues.
• Troubleshoot and report system incidents/problems and abnormalities.
• Resolve incidents related to routine problems or known issues.
• Adhere to service level agreement for response time and turnaround time.
• Able to work shift including weekends and public holidays.

Job Requirements

• Possess a Diploma in Computer Science/Electronics/IT or equivalent
• Minimum 1 year of relevant working experience in IT infrastructure operation
• 12 hrs shift working
• 1 year (renewable) Contract with full benefits and year-end Bonus)

2-2-3 over 2 weeks

(DD-OO-NNN

OO-DD-OOO)

Maestro HR

Damien Lee tian hong

R1106726

16C8462

The Role

The successful candidate will lead the planning and implementation of future-enabled enterprise architecture projects for JRI Singapore, and APAC region including Singapore, aligned to requirements of SMBC, in cooperation with Tokyo Head Office, the current product owner.

He/she will work closely with stakeholders mainly from Japan Head Office, end users, system development depts, company back-office depts, vendors and establish effective and efficient collaboration.

Job Responsibilities

• Lead, manage and implement end to end identified future enabling projects through technical/functional/operational design and maintenance of IT Infrastructure according to the Company’s project governance framework.
• Contribute to the development of overall End User Computing Services, Server platform (Dynamics, DevOps, Dev Servers and Windows domain environment), L2/L3 network and WAN.
• Plan for IT security measurement in the office, collaborating with Japan Head Office security department and CCoE (Cloud Center of Excellence).
• Plan and lead IT system implementation projects which involve variety of the IT and non-IT department located in Tokyo and Singapore to enhance the banking IT capability from regional perspective.
• Organize and facilitate project budget/cost related matters with proper understanding of differences between Singapore and Japan accounting policy. (IFRS/SFRS v.s. JGAAP).
• Provide timely escalation and resolution of major issues to Management and Head Office teams.
• Work closely with business depts and other stakeholders to understand business and IT operational requirements, translating them to technical requirements.
• Partner with planning dept to ensure alignment of all company platform’s architecture processes, standards, strategies and roadmap with that of JRI and SMFG Group.
• Collaborate with Japan Head Office to establish internal control in which an entity is managed and governed.
• Prepare and present regular project reports and documentations.
• Prepare and put forward budget plans for identified project initiatives, influencing, and negotiating with Head Office to obtain support for them.
• Ensure project status and progress are communicated to stakeholders and IT teams in a timely and concise manner.
• Work out full-scaled and precise proposal with technical solution team, coordinate and communicate resources and define clear roles with all project resources.
• Assume agreed projects that may be assigned from time to time in tandem with business priorities/requirements.

Job Requirements

• Bachelor’s Degree in Information Technology, Computer Science or equivalent with around 5 years of experience in providing IT service to a Financial Institute.
• Knowledge in IT system infrastructure for large number of transaction volumes and/or users.
• VMware certification – Security certifications and CCNA certification are desired for the role.
• ITIL v3 Foundations Certification.
• Microsoft certification – Intune, Microsoft 365 mobility and security, Managing Modern Desktops, Modern Desktop Administrator, MS Azure certification, MCSA/MCSE.
• Proficiency in both English and Japanese is highly preferred as this role needs to prepare reports in Japanese for reporting to Head Office in Japan. This role also needs to present and communicate with stakeholders and counterparts in Tokyo Head Office who mainly communicate in Japanese.
• Experience to handle regional projects which involves stakeholders in Japan.
• Experience in supporting IT End User Service in large organization.
• Proven experience in collaboration and workgroup for project delivery
• Experience in internal control or audit area with a deep understanding of the IT business process and systems.
• Project Management certification (e.g. PMP, PRINCE2) or equivalent experiences
• Knowledge of IT service business for bank or FI.
• Comprehensive knowledge of technologies supporting asset management processes.
• In-depth knowledge on MS 365, Group Policy, AD Trusts, AD Sites and Services, DNS, DHCP, and DFS.
• In-depth knowledge on Microsoft Licensing, SCCM, PC/laptop hardware and software delivery.
• Capability to lead and drive the IT BAU related tasks with good time and stakeholder management skills and experience.
• Proactively socialize with stakeholders and maintain good relationship to steer tasks.
• Possess strong and assertive verbal, written communication skills and presentation skills.
• Ability to work in a fast-paced environment with constantly changing priorities.
• Good bi-directional and collaborative attitude in order to work as a professional in a team.
• Willing to take an ad-hoc project as necessary.

*Seeking for an IT Risk/Cyber Security talent who has minimum 2 years of experience handling Banking’s IT Risk/ cyber security*

THE COMPANY
With their reputable brand and commitment to their clients, this company is increasing their operations in the region. They seek an IT Risk/Cyber Security Senior Officer to be part of their team.

JOB RESPONSIBILITIES

• Handle IT system risk framework and assessment (Outsourcing, critical and system risk assessment)
• Deal with MAS vulnerability announcement, patch management and access control
• Assist with IT security training
• Ensure compliance to regulations (MAS etc)
• Recommend measures to close gap and improve existing processes
• Work with IT Dev and IT Infra team to ensure compliance of IT Risk
• Deal with IT auditors
• Update IT policy and guidelines
• Participate in any adhoc IT project/enhancements
• Work closely with other business stakeholders etc.

JOB REQUIREMENTS

• Degree in IT/Information Technology/Information Security/Computer Science or any other relevant IT education
• Minimum 2 years of experience handling IT Risk/Cyber security in a bank or Financial Institutions
• Solutions-oriented, friendly, helpful, resourceful and able to multi-task

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job opportunities, please visit our website https://resolutehunter.com

EA Licence 18C9105
EA Reg R1105305

• Salary Range: $2600 - $2800 + OT + AWS

• Performance Bonus and Attendance Bonus provided

• Working days & hours: 9:00AM – 6:00PM (Monday – Friday)

• Working Location at Ang Mo Kio

• Excellent Welfare & Benefits

• Well Established Network Provider Company

• Aircon Environment

Job Scope

• Responsible for dealing with problems in the delivery process, proactively reporting and timely obtaining solutions in case of problems that cannot be solved independently to ensure the timely flow of orders.
• Responsible for completing all kinds of orders in and out of the warehouse and delivery work on time.
• Responsible for following up the progress of maintenance orders, sorting out and filing and handing over documents, and organizing inventory counting.
• Responsible for the daily work system optimization requirements, solve abnormal problems, optimize work efficiency.

Requirement

• GCE O Level and above
• Training will be provided for candidate without experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilities:

• Sourcing of new Clients

• Servicing current Clients and maintaining good relationship

• Arranging of appointments, presenting business proposal to customers

• Handle IT enquiries on sales, quotation and service enquiries promptly

• Ensure continued maintenance of business and maximize growth potential of company

• Drive performance and achieve growth plan with sales activities aligned with company’s direction

• IT sales forecasting, target setting and sales reporting.

• Be knowledgeable about the products and solutions.

• Negotiate prices and terms on offers submitted and follow up to closing.

• To provide good sales and post sales support to clients and constantly review to ensure quality sales support.

Requirement:

• Sales experience with minimum 1 years and above.

• Highly motivated, able to take initiative, open to changes, decisive and driven for results and quality

• Good negotiation skills to articulate and ability to convince the benefits of our services.

• Willingness to interact daily with customers from a wide range of cultures and backgrounds.

• Sense of urgency for meeting, self-driven & taking ownership

• Experience in working with IT distributors & vendors

Job Summary

We are looking for highly motivated IT Project Manager with a deep understanding of compliance, regulatory frameworks, and financial crime detection systems. Responsible for ensuring that all technology projects related to AML/CFT are delivered on time, within scope, and in compliance with relevant regulations.

Mandatory Skill-set

• Bachelor's degree in Information Technology, Computer Science, Finance, Business Administration, or a related field;
• Has 10-15 years of work experience in Banking industry;
• 5+ years of experience in project management, with a focus on IT systems related to financial compliance, risk management, or AML/CFT;
• Strong understanding of AML/CFT regulations and frameworks, including FATF, OFAC, and local regulatory bodies;
• Proven experience in managing large, complex IT projects in a financial institution or similar regulated environment;
• Experience with AML/CFT systems and technologies, including transaction monitoring software, sanctions screening, and customer due diligence platforms;
• Strong project management skills, including proficiency with project management tools (e.g., MS Project, JIRA and others);
• Possess excellent communication and interpersonal skills, with the ability to interact effectively with both technical teams and business stakeholders;
• Knowledge of regulatory requirements and industry standards related to AML/CFT;
• Experience in vendor management and contract negotiations.

Desired Skill-set

• Relevant certifications (e.g., PMP, ITIL, CISA, or similar);
• Experience in data migration & reconciliation and data analytics.

Responsibilities

• Lead and manage IT projects focusing on AML/CFT compliance within the organization;
• Oversee the full project lifecycle, from initiation to completion, ensuring proper documentation and communication at every stage;
• Has experience in transaction monitoring in AML/CFT System;
• Manage the integration of AML/CFT software solutions (e.g., transaction monitoring systems, screening tools) with existing banking or financial institution system;
• Work closely with IT teams to ensure systems meet regulatory requirements and are capable of detecting suspicious activities effectively;
• Act as the primary point of contact between the technical teams and the business units;
• Oversee data migration, testing, and troubleshooting for AML/CFT-related projects;
• Identify potential project risks related to AML/CFT system design, implementation, and maintenance;
• Oversee the testing phases of AML/CFT software to ensure functionality, accuracy, and performance;
• Coordinate user acceptance testing (UAT) and ensure effective feedback loops with end-users;
• Collaborate with third-party vendors and service providers to evaluate, select, and manage AML/CFT solutions;
• Provide post-implementation support, including troubleshooting, maintenance, and system updates.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Summary

• This role requires a strategic thinker with a proven track record in sales leadership within the IT services sector, capable of driving significant revenue growth and managing high-value portfolios.
• Sole contributor role
• Attractive remuneration package with commission.

Responsibilities:

• Establish and maintain relationships with key stakeholders, including C-level executives, business unit leaders, and senior management, to enhance visibility and foster collaboration.
• Develop and implement annual sales plans that align with the company's strategic objectives.
• Collaborate with executive management to identify and capitalize on internal and external opportunities.
• Define and execute strategies that support the company's vision and leadership.
• Ensure that communications are coordinated and support sales plan objectives.
• Prioritize and drive sales strategies across multiple teams and phases to ensure alignment with business objectives.
• Implement and manage multiple channel selling strategies, recommending improvements based on market research and competitor analysis.

Requirements:

• Minimum of 15 years in selling IT services in Singapore.
• Experience managing a portfolio of USD 30 million and above.
• Proven track record in securing single large deals (Total Contract Value) of USD 20 million and above.
• Experience working for large IT services companies.
• Ability to determine gross-profit plans by implementing marketing strategies and analyzing trends and results.
• Proficiency in establishing sales objectives by forecasting and developing annual sales quotas and projecting expected sales volumes.
• Capability to maintain sales volume by tracking changing trends, economic indicators, competitors, and supply and demand.
• Commitment to maintaining professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Ability to contribute to team efforts by accomplishing related results; however, this is an individual contributor role aimed at achieving personal sales targets.
• Demonstrated proficiency in managing extensive insurance client portfolios, fostering robust customer relationships, and driving significant revenue growth.
• Willingness to undertake 50-60% business travel to Asia-Pacific countries.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

Position : Sales Coordinator

• Working day : 5 days ( 9:00am -6:30pm)
• Location : Kaki Bukit
• Salary : $2500 -$3200

Responsibilities:

• Manage day-to-day sales operation
• Sales Order Processing: Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing
• Professionally handle high volume of inquires and assist to provide effective solution for customers’ issues
• Provide excellent support and customer-service
• Proactively sourcing for new sales opportunities through inbound lead follow-up
• Connect with key customer contacts (external) as needed
• Coordinate projects and support lead manager. Ensuring projects are worked according to agreed plan and kept on schedule
• Liaise with internal teams such as Finance, Procurement, Logistics and Marketing

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Monday to Friday

8.30am to 6.00pm

Location: Changi

Basic + VB + attendance allowance + OT meal allowance

Responsibilities

• Troubleshoot, diagnose, and repair hardware issues (Barcode Printer).
• Identify software problems and provide appropriate solutions.
• Install and configure both hardware and software.
• Deliver prompt, accurate, and satisfactory feedback to customers.
• Provide internal technical support to the team.
• Offer basic training to customers on hardware and software.
• Demonstrate basic sales skills related to hardware, ribbon, and software products.

Requirements

• 1 to 2 years experience in technical support function is preferred
• Computer literacy
• Attention to detail and good problem-solving skills
• Excellent interpersonal skills.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Chee Wei Qian (Sandy) | EA Personnel No.: R24125920

1) Handle Day to day enquiries (phone/email/fax) and support Management & Production team.

2) Coordinate Between Production team and Office management team.

3) Update the company polices as needed.

4) Book flight tickets and make travel arrangement for workers and staffs.

5) Prepare master list for Drawings, Documents, incoming & outgoing correspondences.

6) Submission of documents, drawings, letter and creating transmittal.

7) Maintain proper organisation & production of filing system, storage of documents and information.

8) Keep electronic filing and archive system for easy issuance, storage, retrieval and management & production of documents to internal and external parties.

9) Schedule meeting with production team & management team.

For interested applicants, please apply online or send your resume in WORD format to [email protected] & [email protected]

ARC Tier 1 is required to work in a secure ARC environment. ARC is a type of call center that specializes

in providing technical support or customer service for complex products or services. An ARC typically

employs highly trained and specialized agents who are knowledgeable about the product or service being

supported. They may also use advanced technologies such as artificial intelligence, chatbots, and

automation to assist with customer inquiries and support.

In addition to providing technical support, an ARC may also be responsible for proactive monitoring and

management of the product or service being supported, identifying, and resolving issues before they

become problems for customers. This can help to improve overall customer satisfaction and reduce

downtime for critical systems or services.

Overall, an Advanced Response Center plays a critical role in ensuring that customers receive high-quality

technical support and service for complex products and services.

ARC Tier 1 is responsible for provide first level technical support to customers. ARC Tier 1 will work

closely with ARC Tier 2, Team Leads & Technical Support Engineers to achieve this purpose. ARC Tier

1 is the first line of technical support. This team is responsible for basic customer

issues/enquiries/request/alert. It is the same as 1st Level support which provide basic technical or non-

technical support functions.

ACR Tier 1 functions and responsibilities (not limited)

12 hours shift mandataory

 Respond to the incoming enquiries/incident/request/alerts (Call, Email, Webchat, EUP, IVR

handling, Monitoring consoles)

o 1st level troubleshooting of in supported systems

i.e. Workplace; Server; Network; Microsoft 365; Secure Access Service Edge; Point of Sale

o Security event monitoring

o Server and network availability and performance monitoring

o Password reset and unlock

o Perform log & route [to higher tier or Resolver Team(s)]

 Record and manage all transactions/ cases in Service Management System

 Broadcast notifications to the relevant parties

 Provide timely status update, follow up on cases escalated until closure within the service level

agreement.

Ensure daily tasks are executed according to the Standard Operation Procedure