About Our Company

Established in 1991, Gan Teck Kar is a privately-owned company started by food-loving folks who are passionate about bringing the finest products from all around the world. Our core business is the importation and distribution of premium food products to Singapore and Malaysia with business partners all around the Southeast Asian Region.

Job Highlights / Benefits

● Free meals provided

● In-house gym

● Staff discounts

● Walking distance from Tuas Link MRT

Title:

E-Commerce Sales Support

Reports to:

Sales Manager

Introduction:

We are looking for a dynamic individual to support and drive our company’s e-commerce business for multi-brands across different marketplace platforms and online buyers.

Responsibilities:

• Responsible for the overall e-commerce sales on Shopee, Lazada, Amazon and Shopify.
• Responsible for daily e-commerce operations, including uploading and monitoring product information on the platforms.
• Ensure timely execution of order process management.
• Update stock count, monitor shipment & delivery of orders, assure on-time deliveries and update systems accordingly.
• Provide customer service to support the sales growth.
• Attend queries, resolve any concerns on their orders with minimum TAT, maintain accurate and timely records of correspondences or discussions with customers.
• Prepare monthly summary sales reports.
• Plan and execute e-commerce promotion campaigns.
• Work with in-house designers to prepare promotion banners, category banners and campaign artwork.

Requirements:

• Energetic, collaborative and results-oriented person with 1-2 years of sales experience in FMCG. Experience in handling e-commerce platforms is a bonus.
• Possess at least a Diploma in any field.
• Self-starter who is technologically savvy, organised and able to operate well in a team under pressure.
• Possess good analytical skills to evaluate sales reports to build competitive sales strategy and promotions for each platform.
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word).

We are looking for a part time IT software developer with experience in SEO and marketing campaign execution.

We are a project management and strategy consultacy boutique firm with a very close relationship with out customers and ultra specific IT needs and brand strategy solutions for each of them.

Intensive training will be required to fully grasp and understand the reach of every project and their branding, IT and operational needs and how to execute them accordingly.

Digital Marketing Tools:

GoogleBusiness Listing Manager, GoogleAnalytics 4, Google Search Console,Google Tag Manager, Google Ads,SemRush, Moz, Ahrefs, Meta Ads,Hotjar, LinkedIn Ads, Mailchimp, Tiktok(shop), Schema Markup.

Web Development & Design: WebsiteServer and Domain Management,WordPress, Wix, Shopify, Landingpages, Blogs, CMS.

Design & Multimedia: Adobe Photoshop, Adobe Illustrator , Adobe Final Cut,Premiere pro, Canva, AI

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for a Marketing Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Organize and manage marketing events/activities such as workshops, training sessions, conferences, and industry expos.
• Develop and maintain event budgets, ensuring costs are effectively controlled.
• Collaborate with external vendors and partners to coordinate event logistics and partnerships.
• Oversee administrative tasks related to marketing campaigns and produce regular performance reports.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ relevant experience.
• Proficient in Photoshop and Illustrator.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for a Marketing Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Organize and manage marketing events/activities such as workshops, training sessions, conferences, and industry expos.
• Develop and maintain event budgets, ensuring costs are effectively controlled.
• Collaborate with external vendors and partners to coordinate event logistics and partnerships.
• Oversee administrative tasks related to marketing campaigns and produce regular performance reports.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ relevant experience.
• Proficient in Photoshop and Illustrator.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

As an IT Executive, you will play a crucial role in maintaining and enhancing our IT infrastructure to ensure seamless operations and support for our end users. Your expertise will be essential in managing various IT systems, applications, and platforms, facilitating effective data exchange, and safeguarding sensitive information against security threats and compliance issues.

Responsibilities:

• Provide expert end-user support for hardware and software issues, including Microsoft Windows, Microsoft Office 365, and antivirus solutions.
• Maintain and administer servers and all IT-related equipment to ensure optimal performance.
• Maintain comprehensive documentation for IT asset tracking, software licenses, user manuals, and operational procedures.
• Collaborate on end-user projects, including hardware and software refreshes, upgrades, and new implementations to improve system efficiency and effectiveness.

Requirement:

• Minimum 2 years of hands-on experience in IT infrastructure, covering various operating systems, cloud, virtualization and networking
• Technical proficiency in operating systems, particularly Windows Servers and Linux.
• Experience with cloud technologies, including Office 365, Azure, and AWS.
• Experience with virtualization infrastructures such as Hyper-V and VMware.
• Knowledge of networking devices, including Cisco and Aruba equipment.
• Good understanding of firewall technologies, specifically Palo Alto and CheckPoint.
• Diploma in Information Technology (IT) or similar disciplines

Role:

• Generate Technical Proposals to support the Sales Team.
• Serve as the primary contact for customers regarding product queries, orders, and deliveries, and provide administrative support for the Sales Team.
• Oversee the sales order process, including purchase orders, invoices, and issuing sales transaction orders.
• Verify customer orders, including customer details and payment information.
• Respond to customer inquiries, feedback, or complaints via phone or email.
• Ensure quotes align with raised orders, confirming correct pricing, terms, and conditions.
• Record data and maintain systems as outlined in the sales process SOP and as directed by the Sales Team.
• Perform any ad-hoc tasks as required.

Requirements:

• Minimum of 2 years of relevant experience in the Engine and Propulsions Systems or related industry in administration or technical service support.
• Goal-oriented and meticulous in providing accurate information.
• Capable of working independently and as part of a team.
• Able to handle pressure and thrive in a fast-paced environment.

Job Scope:

• Installation and upgrading of software / patches
• HW break-fix, technical & SW support, system patches update, data migration
• VIP, Mac OS, VDI & VC support
• HDD degauss handling
• IMACD support
• Perform asset management & update asset records
• Updating to the latest windows and programs
• Conduct testing all on devices and systems

Job Requirement

• Nitec in Information Technology or equivalent
• Entry Level
• Training will be provided

- 6 months contract

Experience with big data tools: Python, spark, scala, hadoop, etc

Experience in Migrating SAS code and strong sql queries.

Experience with data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc.

Experience with stream-processing systems: Storm, Spark- Streaming, etc Experience with object-oriented/object function scripting languages: Python, Java, C++, Scala,etc

Experience on Cloudera/ Data bricks/ Snowflakes platforms will be added advantage

Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.

Experience building and optimizing ‘big data’ data pipelines, architectures and data sets.

Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.

Strong analytic skills related to working with unstructured datasets.

Build processes supporting data transformation, data structures, metadata, dependency and workload management.

A successful history of manipulating, processing and extracting value from large disconnected datasets.

Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.

Willingness to provide L2/L3 application support.

Willingness to support on production issues on a 24/7 rotational basis.

Willingness to support weekend and public holidays.

Reporting to the Head of Monitoring, you will be the eyes and ears of the IT system. You ensure the availability and performance of the infrastructures, equipment, software and processes supporting the data. In order to anticipate anomalies, batch delays, FileSystem problems, etc.

• Batch Job Management - monitor the end-of-day batch and ensure that it starts on the prescribed time, perform first level analysis if theres failure, perform recovery and involve other stakeholders when necessary. Do a milestone check of the critical jobs to ensure they complete on time and do the proper escalation if theres any delay.
• Application System and Infrastructure Monitoring constantly monitor the alerts from the monitoring tool that tells whether an application, server, website, service, disk space or other system resources are having issue and inform the support persons if necessary.
• Service Requests and User Support handling of user requests such as running of one time job, scheduling of new job, copying and resending of file, troubleshooting transactional problem and involving other experts if necessary.
• System Patch and Upgrade Support support the regular third party system upgrade and patches and minimize any disruption
• Disaster Recovery and Business Continuity Support awareness and readiness of the disaster recovery plans to ensure continuous operation and minimize disruption in case of disaster.

PROFESSIONAL SKILLS (know-how)

Analysis, development and evaluation activities:

• Familiarity with batch Processing
• Deep knowledge in TWS (Tivoli Dynamic Works Console) to create a New Plan, and reverse knowledge to scratch a plan analysis.
• Good knowledge in Unix Scripts & Shell Scripting.
• TWS administration experience with its functions to Plan, Install, Configure, Upgrade, Maintain and Troubleshoot failures.
• Expert in Troubleshooting & Resolution of problems with the Master Domain Manager.
• Expert in Troubleshooting & Resolution of problems with FTA Unlinks.
• Expert knowledge in troubleshooting Failed jobs and file system full issues
• Knowledge in ticketing tools Jira & HP Quality Center
• Proven experience with monitoring and evaluating system performance and performing tuning functions to achieve optimal system efficiency.

Organization, management and implementation activities:

• Identify risks and issues proactively and take them up to the client team with a mitigation plan.
• Business Process Management (BCP)
• Process Documentation and Process Analysis
• Planning, Organizing, Leading, and Controllin

1. Provide technical support for user’s desktops, laptops, software and other related IT equipment.
2. Perform troubleshooting of computer network issues in Windows domain environment (TCP/IP, AD, Firewall, Switch).
3. Corporate email setup and administration (Exchange Server, Outlook).
4. Hardware and software inventory documentation.
5. Any other duties as required by the manager or Head of Department that are commensurate with the grade.

• Manage and maintain security protocols, IT systems, networking infrastructures and database systems.
• Troubleshoot technology issues.
• Manage multiple projects simultaneously.
• Work with inter-disciplinary teams to craft IT solutions.
• Communicate complex information to a non-technological audience.
• Assist in researching, designing and implementing new programs.
• Identify and solve problems in existing hardware and software solutions.
• Develop, modify and maintain database.

About the role
Vin's Automotive Group is seeking a skilled IT Administrator to join our dynamic team in our Bishan Central Region office. As a full-time IT Administrator, you will be responsible for maintaining and supporting our company's IT infrastructure and ensuring the smooth operation of our computer systems and network.

What you'll be doing

Assist in managing IT functions including hardware maintenance, software application upgrades, and system

installations.
Provide hardware support for printers, monitors, Desktop PCs, Laptops, and smartphone devices, ensuring functionality across all platforms.
Perform hardware upgrades, data migration, and system setup as required.
Identify, investigate, and resolve user questions and
problems related to IT systems.
Perform problem management by analysing frequently occurring incidents, identifying root causes, and implementing long-term solutions.
Troubleshoot issues related to network operations, desktop applications, and hardware failures, ensuring minimal downtime and disruption to business operations.
Maintain and up-keep the IT equipment inventory and ensure detailed documentation is updated in compliance with IT policies and procedures.
Manage hardware and software licensing to ensure compliance with licensing agreements and regulatory requirements.

Provide user management support across various systems, ensuring users have the correct access levels and permissions.
Provide day-to-day IT support for employees, addressing a range of technical issues related to software, hardware, and network services.

What we're looking for

Bachelor’s degree in Information Technology, Computer Science, or a related field.
1+ years of experience in IT administration or a similar role.

Strong knowledge of hardware maintenance, software installations, and network management.
Familiarity with troubleshooting desktop applications, network operations, and resolving hardware issues.
Experience in managing and supporting IT environments including printers, PCs, Laptops, and smartphones.
Excellent problem-solving skills and the ability to perform root cause analysis for frequently occurring

incidents.
Strong documentation and organizational skills for maintaining IT asset records and ensuring licensing
compliance.

What we offer
At Vin's Automotive Group, we are committed to providing our employees with a rewarding and fulfilling work experience. We offer competitive salaries, comprehensive health and wellness benefits, and opportunities for professional development and career advancement. Our company culture values teamwork, innovation, and a healthy work-life balance.

Experience with big data tools: Python, spark, scala, hadoop, etc

Experience in Migrating SAS code and strong sql queries.

Experience with data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc.

Experience with stream-processing systems: Storm, Spark- Streaming, etc Experience with object-oriented/object function scripting languages: Python, Java, C++, Scala,etc

Experience on Cloudera/ Data bricks/ Snowflakes platforms will be added advantage

Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.

Experience building and optimizing ‘big data’ data pipelines, architectures and data sets.

Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.

Strong analytic skills related to working with unstructured datasets.

Build processes supporting data transformation, data structures, metadata, dependency and workload management.

A successful history of manipulating, processing and extracting value from large disconnected datasets.

Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.

Willingness to provide L2/L3 application support.

Willingness to support on production issues on a 24/7 rotational basis.

Willingness to support weekend and public holidays.

Experience with big data tools: Python, spark, scala, hadoop, etc

Experience in Migrating SAS code and strong sql queries.

Experience with data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc.

Experience with stream-processing systems: Storm, Spark- Streaming, etc Experience with object-oriented/object function scripting languages: Python, Java, C++, Scala,etc

Experience on Cloudera/ Data bricks/ Snowflakes platforms will be added advantage

Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.

Experience building and optimizing ‘big data’ data pipelines, architectures and data sets.

Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.

Strong analytic skills related to working with unstructured datasets.

Build processes supporting data transformation, data structures, metadata, dependency and workload management.

A successful history of manipulating, processing and extracting value from large disconnected datasets.

Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.

Willingness to provide L2/L3 application support.

Willingness to support on production issues on a 24/7 rotational basis.

Willingness to support weekend and public holidays.

Job Responsibilities:

• Network and server system maintenance and troubleshooting. IT infrastructure maintenance and troubleshooting.
• Digitize business rules, processes, and data, and promote the implementation of IT solutions.
• Implement IT standard/policy in responsible offices. Analyze business requirement and initial the IT project to satisfy the requirement.
• Build IT infrastructure, including networks, servers, server room, cabling, door access control/CCTV etc. IT service incident management, availability management, capacity management, continuity management, data backup and recovery etc.
• Helpdesk support for users, including desktop support, printer machine support, IT training etc.

Requirement:

• Proficient in TCP/IP technologies.
• Familiar with WAN technologies, knows corporate-level network architecture, knows data communications such as Frame Relay, PPP and MPLS. Proficient in routing protocols and configurations, such as BGP, OSPF etc. Familiar with Huawei routers is preferred.
• Familiar with LAN technologies, knows building-level LAN architecture. Proficient in common LAN protocols and configurations, such as VLAN, STP etc. Familiar with Huawei switches is preferred
• Familiar with Windows server systems, such as AD (Active Directory), DNS, DHCP, Web server, SQL server etc. Proficient in server troubleshooting and maintenance. Knows disk arrays, SAN/NAS storage etc.
• Skillful in IT infrastructure items, such as server room facilities, structure cabling system, UPS, door access control/CCTV, air conditioning etc.
• Skillful in laptop/desktop, OS, office software troubleshooting and maintenance.
• Optimistic, pro-active, team player.
• Familiar with scripting languages (such as Python, Xshell, and Go etc), and can develop automated scripting tools.

Interested candidate who wish to apply for this position, please click on APPLY NOW

EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd

EA Registration No.: R23117518 | Heah Sian Wei

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Automotive Group in Sin Ming requires IT Administrator

Assist in managing IT functions including hardware maintenance, software application upgrades, and system installations.

Provide hardware support for printers, monitors, Desktop PCs, Laptops, and smartphone devices, ensuring functionality across all platforms.

Perform hardware upgrades, data migration, and system setup as required.

Identify, investigate, and resolve user questions and problems related to IT systems.

Perform problem management by analysing frequently occurring incidents, identifying root causes, and implementing long-term solutions.

Troubleshoot issues related to network operations, desktop applications, and hardware failures, ensuring minimal downtime and disruption to business operations.

Maintain and up-keep the IT equipment inventory and ensure detailed documentation is updated in compliance with IT policies and procedures.

Manage hardware and software licensing to ensure compliance with licensing agreements and regulatory requirements.

Provide user management support across various systems, ensuring users have the correct access levels and permissions.

Provide day-to-day IT support for employees, addressing a range of technical issues related to software, hardware, and network services.

Job Requirements:

- Locals are encouraged to apply.

- Bachelor’s degree in Information Technology, Computer Science, or a related field.

- 1+ years of experience in IT administration or a similar role.

- Strong knowledge of hardware maintenance, software installations, and network management.

- Familiarity with troubleshooting desktop applications, network operations, and resolving hardware issues.

- Experience in managing and supporting IT environments including printers, PCs, Laptops, and smartphones.

- Excellent problem-solving skills and the ability to perform root cause analysis for frequently occurring incidents.

- Strong documentation and organizational skills for maintaining IT asset records and ensuring licensing compliance.

Working Hours:

Monday to Friday: 8:45 AM - 5:45 PM

Alternate Saturdays: 8:45 AM - 12:45 PM

5.25 days work week.

Job Benefits:

- Competitive salary

- Annual, Birthday and Marriage leave

- Dental Claim

- Daily lunch provided

- Health insurance upon confirmation

- Annual bonus (depending on performance)

- Staff rate for car rental and trading of cars

- A casual work environment and a fun-loving team

Why Join Us?

Engaging Team Culture: Be part of a team that supports and uplifts each other, where every member’s contribution is valued. We believe in working together to achieve common goals while celebrating our successes.

Casual Work Environment: Enjoy the flexibility of a dress code that is casual and encourages you to express your individual style. Our office design is modern and provides spaces for creativity, relaxation, and collaboration.

Fun-Loving Team: Participate in regular team-building activities, social events, and workshops that not only enhance your professional skills but also keep the team spirit alive and kicking.

Join us to advance your career in a workplace where you are encouraged to be yourself and have fun while doing it!

Responsibilities:

• Provide day-to-day technical support and trouble-shooting of hardware and software in relation to POS system, Retail Inventory System, IT Security System and Office Automation System
• Provide system roll-out support and user training
• Set up and maintain servers/PCs and networking equipments
• Prepare and monitor IT Budget
• Manage hardware and software vendors.

Requirements:

• Higher diploma or degree holder in Information Technology or related field
• Minimum of 4 years experience in Application Support and User Training
• Experience in RDBMS such as Sybase ASA or SQL Server
• Knowledge in POS and Retail Inventory System is an advantage
• Experience in providing WAN/LAN administration and support
• Experience in administering and maintaining the Active Directory (AD) environment, including user accounts, group policies, and domain controllers
• Experience in managing and maintaining the VMWare infrastructure, including virtual machine deployment, resources allocation, and performance optimization
• Experience in configuring, monitoring, and troubleshooting UTM firewalls
• MCSE holder is preferable
• Strong interpersonal and communication skills with vendors and users from different levels
• Able to work independently.
• Outdoor work is required.
• Require to support shared service

Job Responsibilities

• To liaise with the different ICT internal and external providers/vendors for the technical management/support
• Proactively attending to resolve vessel’s IT operational issues, as well as contributing and sharing your technical expertise on broader vessel IT projects
• Ensuring that vessel IT equipment and services and satellite communications are stable and available in accordance with business continuity.
• Providing IT support and quality of service to all vessels
• With the guidance of the Fleet IT Manager, overseeing the completion of thorough assessments of in-scope systems, applications, and processes to establish cybersecurity risks and control gaps
• Proactive and open communication with the Fleet IT Manager in the implementation of updated cybersecurity methods and policies
• Installing, testing, maintaining, and providing support for all on-board hardware and applications
• Building and maintaining the databases for the fleet, ensuring that all relevant documentation and system logs are updated and remain current in content

Job Requirement

• Diploma in Computer Science/Engineering, Electrical or Electronics and Communication Engineering or equivalent
• Networking skills and working knowledge with firewall and managed switch configuration.
• Experience in Windows Server Administration, VMWARE and Virtualization implementation.
• Logical thinker with a strong analytical background and good attention to detail while having strong focus on delivering quality and meeting deadlines
• Excellent problem-solving skills together with the ability to support decisions with sound reasoning and judgment.
• Clear, precise, and confident in verbal and written communication to support credibility and position of expertise
• Flexibility to work prolonged hours and travel as necessary.
• Practical experience and working knowledge of vessel IT application management, database management, Cybersecurity practices, incident management, and (VSAT. L-Band, LEO) satellite communication equipment will ba advantage but not necessary

• Good communication and problem-solving skills
• Excellent interpersonal skills
• Minimum 6 months of experience required as admin
• Dedicated as well as hard working individual with the intercommunication skills to work at all the level of organization.
• Helpful and well-mannered
• Working tirelessly to enable the growth and development of organization that is customer centric and outward-looking.
• Raising of Service Requests, Tracking of SRs, assets and organizational activities
• Maintaining Assets tracking and movement
• Broadcasting of Patches and Scheduled Maintenance
• Logging case and escalating to engineers, Email Transactions
• Issue RSA token and Internet Separation Devices and maintaining the asset inventory of it as well
• Proficient in Microsoft Office applications, Windows VISTA / Windows7/ Windows8

IT Auditor

Our client is looking for an experienced IT auditor evaluate and assess the organization's information systems, controls and processes to ensure compliance, security and efficiency.

Responsibilities:

• Plan and perform IT and operational audits in accordance with the approved annual audit plan using a risk-based approach.
• Evaluate effectiveness and efficiency of IT and operational processes and related internal controls and ensure compliance with the group’s corporate governance framework.
• Communicate audit findings to management during closing meetings of fieldwork reviews.
• Prepare IT audit report to present audit issues, risks and recommendations.
• Suggest improvements in department matters relating to IT systems, processes or documentation.

Requirements:

• Degree in Business Analytics, Computer Science, Accountancy or related fields with at least 3 years of relevant IT audit experience – Big 4 accounting firm and/or manufacturing industry experience would be an added advantage.
• Proficient in using auditing tools and techniques such as risk-based audit planning, analytical review, computer-assisted audit technique and data analytics.
• Strong analytical and critical thinking skills.
• Strong business communication, interpersonal and report writing skills.
• Willingness to travel overseas (about 50%).

Location : Central Singapore

Kindly indicate your current/last salary details and your notice period

If the above speaks to you, we’d love to hear from you. Please send in your updated CV to [email protected] (Ezmir, Reg No: R22105085) if you feel there is a fit with your experience and interest. You may forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

Assist the IT Executive in ensuring the smooth operation of the hotel’s Information Technology systems and infrastructure. Provide first-line IT support to hotel staff and contribute to maintaining the reliability, security, and efficiency of IT systems.

Responsibilities

• Provide first-level troubleshooting for hardware, software, and network issues encountered by hotel staff, documenting incidents and solutions for future reference.
• Assist the IT Executive in implementing and maintaining incident management policies and procedures, ensuring clarity in escalation and resolution processes.
• Support the IT Executive in monitoring and maintaining information systems and data processing operations.
• Perform routine system tasks, including setting up user accounts, managing software installations, and ensuring regular updates of antivirus programs.
• Conduct daily and monthly backups, verify the success of backup processes, and ensure secure storage of backup data.
• Collaborate with departments to assess IT needs and assist in implementing solutions that align with hotel policies and system capabilities.
• Ensure critical systems (e.g., servers and Property Management Systems) are operational, including managing automatic standby modes when required.
• Conduct regular checks for unauthorized programs, improper configurations, or potential security vulnerabilities, escalating issues to the IT Executive when needed.
• Support the implementation and maintenance of new technologies or system upgrades under the guidance of the IT Executive.
• Maintain an updated inventory of IT equipment and software, assisting in procurement and replacement when necessary.

Qualifications

• NITEC, Higher NITEC, or Diploma in Information Technology or related field.
• Basic knowledge of hardware, software, and network troubleshooting.
• Familiarity with backup procedures and antivirus software management.
• Strong problem-solving skills with attention to detail.
• Ability to work collaboratively and provide support to non-technical staff.
• Willingness to learn and adapt to new technologies in a dynamic environment.
• Prior experience in a hospitality or service environment is an advantage but not required.

Job Description

• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware to both domestic and APAC office users.
• Respond to queries either in person, over the phone or over e-mail. Ask questions to determine nature of complex problems and walk customer through problem-solving process.
• Run diagnostic programs to resolve problems.
• Follow up with customers to ensure issues have been resolved. Run reports to determine malfunctions that continue to occur.
• Research and create technical procedures training manuals and train computer users.
• Setup, administer and utilize helpdesk tools, user self-service center and ticketing systems (BMC remedy, manage engine, etc.).
• Install, modify, reconfigure, update and repair computer hardware and software including OS and antivirus software independently.
• Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), VoIP and other systems independently.
• Install and troubleshoot computer peripherals for users independently (such as printers, scanners, etc.).
• Configure and troubleshoot user mobile phone with configuration (such as active sync, Wi-Fi access, etc.) and configure back-end systems.
• Create and maintain an inventory for company IT assets (such as computers, monitors, phones, mobile phones, tablets, etc.) and create business plan forecasts.
• Provide help and guidance to junior colleagues.
• Perform other miscellaneous duties as directed by Line Manager.

Minimum Level of Education and Experience Required (Please attach additional sheet where necessary)

• Associate degree in IT or non-IT related Bachelor degree with 9 years' experience as a IT administrator.
• Alternatively, an IT related Bachelor degree with 7 years of IT experience.
• CompTIA A+ or equivalent professional certification is preferred.
• Proficient oral and written English.

This role is on a 1 year renewable contract

Job Duties

• Ensuring a high level of quality in the services and deliverables provided by the company
• Involved in the quality assurance and service level agreement of maintenance projects
• Actively assisting maintenance customers to monitor issues, changes, and handle queries they have
• Work with the technical team to ensure that all fixes for maintenance projects are delivered on time
• Manage and ensure timely delivery of projects
• Liaising with clients to discuss and identify their project requirements
• Evaluate and resolve any discrepancies and problems that arises during project delivery
• Actively engaging customers to find out their level of satisfaction with the services provided
• Initiate processes to improve the service level provided by the company
• Analyze, remove, and proactively prevent roadblocks across team to meet quality standards, project milestones, and business objectives
• Ensure project output consistently meets requirements and standards

Qualifications and Skills

• Minimum Degree in Information Technology, Computer Science or equivalent.
• Preferably at least 3 years of experience in IT Software or related field.
• Certifications in Project Management are advantageous.
• Working knowledge in MS Office, Project Management and Visio.
• Able to handle multiple tasks/projects simultaneously.
• Customer-oriented person with excellent communication skills, both written and verbal.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Roles & Responsibilities:

• May occasionally be requested for business trip outside of Singapore for IT operations.
• Assist in setup of servers, firewalls and other network equipment for small offices
• Provide office IT support to the company employees.
• Provide vessel IT support to the crews onboard the vessels.
• Ensure all the IT issues are resolved within the stipulated time.
• Ensure assigned IT project tasks are completed within the stipulated timeline.
• Provide effective communication and customer service to the employees and the crews, in person and through phone calls and emails.
• Oversee and keep IT assets such as servers, laptops, monitors and printers.
• Update the IT asset inventory, application accounts and audit related documents regularly.
• Setup account, preparation of hardware and software for new hires.
• Participate/assist in internal and external audits.
• Prepare simple troubleshooting documentation for the staff and crews.
• Oversee IT procurement according to the company process.

Requirements:

• Bachelor’s degree or recognized Diploma in technology or computer science.
• Preferably 3-5 years or above experience working in infrastructure, network and security areas.
• Knowledge and certification in Microsoft 365, VMWare, Microsoft Hyper-V and CCNA will be advantageous.
• Strong knowledge and experience in LAN/WAN network configuration
• Able to multi-tasking and work on multiple projects simultaneously.
• Able to work independently and as part of a team.
• Knowledge in security risk assessment, audit, vulnerability scanning, data and application security is a plus.
• Excellent analytical, troubleshooting and problem-solving skills
• Excellent interpersonal skills
• Self-motivated and have drive, and ability to work independently and a good team player.

We offer attractive remuneration package and fringe benefits with excellent career development opportunities in a global organization.

We are an equal opportunity employer. Applications from all qualified candidates are welcome.

All information provided by applicants will be used for recruitment-related purposes only and will be handled in strict confidence by authorized personnel. Only short-listed candidates will be notified.