Job Summary

We are looking for an IT Operation Engineer to be part of a global communication team, involved in providing support from business-as-usual (BAU) operations as well as changes to global strategic projects to the traders in banking sector and giving them a superior end user experience.

Mandatory Skill-set

• Degree in Information Technology, Computer Science, Computer Engineering, Electrical Engineering;
• Has at least 5 years proven experience in financial services preferably in trade floor;
• Experience working in banking environments or other highly regulated environments;
• Experience working with IPC Unigy, IP turrets, media gateways and NICE voice recorders;
• Experience in Windows Desktop, Window Server (2012, 2016, 2019);
• Experience in managing and responding to system audits;
• Knowledge on SIP technology;
• Knowlege on network, protocols and firewalls;
• Good understanding on operational security guidelines and risk management;
• Good understanding on security monitoring and vulnerability management;
• Exhibit excellent communication skills to effectively interact with both technical and non-technical stakeholders;
• Demonstrate proficiency in troubleshooting and adeptness in problem-solving.

Desired Skill-set

• Knowledge on SQL, IPC Uniqy and IMR voice recording.

Responsibilities

• Part of the global communication team, involved in providing support from day-today operations;
• Provide project support for enhancement or changes to global strategic projects for traders in the dealing rooms;
• Responsible to support the voice recording, hoot & intercom and the integration of communication-enabled business workflow applications;
• Manage and respond quickly to incidents, investigate & provide resolution;
• Support and troubleshoot issues with trading applications & interfaces, either locally or through 3rd party service providers;
• Liaise with third party vendors for any issues or escalate the issue to the next level;
• Provide timely status updates to relevant parties.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

We are looking for an IT Officer to assists the Manager in ensuring the smooth functioning of the Information Technology Department.

• Assists in establishing hardware maintenance programs and procedures in case of system interruptions.
• Assists in ensuring security of data storage and protection.
• Oversees maintenance and handling of equipment used.
• Ensures timely reporting of malfunction or maintenance deficiencies to appropriate area.
• Provides End Users with training and support.
• Prepare updated training materials
• Conducts employee training & schedules periodic review of department duties.
• Perform other duties as may be required by management from time to time.

Requirements:

• Diploma in Computer Science / Diploma in Computer Engineering or related fields
• 1-2 years working experience in a similar capacity in a hotel environment
• Displays initiative
• Customer oriented / created
• Acute attention to details

Work location: Depot Road

Working hours: Mon - Fri (830am - 6pm)

Salary: Up to $6k

Responsibilities

• Manage the administrative staff
• Oversee the day-to-day administrative tasks
• Prioritize administrative tasks when needed
• Manage records and organized documentations.
• Develop and maintain positive relationships with stakeholders.
• Handle sensitive and confidential information with discretion and integrity
• Assist on minutes and report writing

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/2631

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Responsibilities

• Responsible for providing customer support for Equipment Products with regard to Installation, Training and Field Service via on-site visits, Phone, Internet Media and email

Requirements

• Min Diploma in Engineering
• Min 3 years of working experience in machine service experience
• Overseas Travelling is required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

• Conduct regular fuel farm operations and maintenance tasks following SOPs and safety guidelines.
• Preparation the daily logs and supervise the troubleshooting processes carried out by contractors, and reports all equipment abnormalities to the maintenance teams.

Requirements:

• NITEC and above
• At least 2 years of experience in Aviation industry.
• Possess valid class 4/5 and forklift license
• Proficient in utilizing applications with a strong awareness of cybersecurity.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Responsibilities

• Responsible for performing preventive maintenance and calibration of the machines according to the checklist
• Responsible in analysing machine problems and repair
• Responsible for updating and maintaining maintenance records and forms regularly

Requirements

• Min Nitec in Electrical Engineering
• Min 2 years of working experience in maintenance and repair of CNC metal cutting machines
• Knowledge in PLC will be advantage

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for setting and operating CNC Machines
• Responsible for performing preventative maintenance on product equipment
• Responsible for performing other duties as and when required

Requirements

• Min Nitec in Engineering
• Min 1 years of working experience in Precision/ CNC Manufacturing Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for providing customer support for Equipment Products with regard to Installation, Training and Field Service via on-site visits, Phone, Internet Media and email

Requirements

• Min Diploma in Engineering
• Min 3 years of working experience in machine service experience
• Overseas Travelling is required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

• Handle IT project deployment including server, storage, network switch setup & implementation in both physical and virtualization environment.
• Assist in upgrading of IT Infrastructure, servers, and security measure in systems and networking.
• Manage VM, PC, laptop setup; User and Email account creation; Antivirus system setup & monitoring.
• Responsible for on-site and off-site data & VM backup and restoration.

Requirements:

• Diploma in IT/Computer Science or equivalent
• At least 5 years working experience in System Integration and Network Administration.
• Strong knowledge with Dell PowerEdge series hardware, Storage, RAID, Synology NAS.
• Hands on experience in LINUX - Fedora, Ubuntu, Samba, and ACL.
• Familiar with Windows Server 2016 /2012 (R2) /2008 (R2), VMware vSphere 6.x/5.x

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

The Write Connection Group is a premier education group in Singapore with 13 centres across the island and a head office. We are looking for a Senior IT Executive to join our Internal Operations Department to support our growth and expansion in Singapore and overseas.

Job Responsibilities

• Manage IT requests and provide IT support to TWC Group centres and head office, and ensure all IT tickets are responded to and resolved in a timely manner.
• Plan and conduct regular checks, analysis, diagnosis and troubleshooting for all TWC Group premises to ensure all software and hardware are up to date and effective, so as to prevent any possible disruptions in daily operations.
• Supervise, review and implement the organisation’s IT and digitalisation strategies and policies for all business processes in respect to the law, regulations, guidelines and IT standards.
• Provide recommendations to senior management on improvements, SOPs, risks, or policies regarding IT and digitalisation matters.
• Assist with the review, update and implementation of IT policies, SOPs and processes based on departmental needs, to minimise vulnerabilities, boost productivity and increase efficiency of IT systems and processes.
• Set up and maintain drives for all regular IT-related SOPs, guidelines, accounts, inventory and records, as well as other related information for IT Team and key stakeholders’ reference.
• Conduct research and maintain up-to-date understanding of the latest threats, vulnerabilities, mitigation, IT security, industry best practices, regulations.
• Provide all TWC staff with the necessary IT equipment and access to relevant company resources. Maintain and update an inventory for all IT equipment and access information.
• Perform installation, setup, configuration, migration, upgrading and testing of software applications, IT equipment and network.
• Maintain a back-up of relevant TWC data onto a secure space to safeguard the company's data and intellectual property.
• Provide IT support for company events (e.g. Town Hall Meeting and Staff Appreciation Night).
• Other IT related tasks and scopes.

Job Requirements

• Possess at least a Diploma (preferably IT, Computer Science, or a related discipline).
• At least 2 years’ experience in the IT field in a relevant role.
• Responsible and solution-oriented.
• Ability to learn to use Google Workplace (Sheets, Forms, App Script etc). Familiar or able to efficiently learn to handle HTML/CSS, Mac platform, Apple systems and devices.
• Able to organise tasks and work efficiently to meet tight deadlines with minimum supervision.
• Technically savvy and self-motivated learner.
• Possess excellent communication and project management skills to work with stakeholders from various departments and external teams.
• Proficiency in spoken and written Mandarin is a plus as future work will involve collaboration with international teams based in other countries in Asia.

Work Hours and Location:

• Work Days: 5-day work week (4 weekdays and 1 weekend). The weekend may be a Sat or Sun depending on roster.
• Work Shifts:
  • Weekdays: 10.30am - 7.30pm / 12.30pm - 9.30pm depending on the roster
  • Weekends: 8.30am - 6.30pm
• Work Location: TWC HQ, Guthrie House, Bukit Timah. (Candidates may be required to travel to various TWC centres when the need arises.)

Note to Applicant:

1. Please state your earliest start date.
2. Send your CV to [email protected]

• Conduct regular fuel farm operations and maintenance tasks following SOPs and safety guidelines.
• Preparation the daily logs and supervise the troubleshooting processes carried out by contractors, and reports all equipment abnormalities to the maintenance teams.

Requirements:

• NITEC and above
• At least 2 years of experience in Aviation industry.
• Possess valid class 4/5 and forklift license
• Proficient in utilizing applications with a strong awareness of cybersecurity.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

To manage infrastructure in the Asia region

To be the 2nd level of infrastructure support for all countries in the Asia region

To consult infrastructure implementation/operation in all countries in the Asia region.

To build and drive regional infrastructure in the Asia region.

To propose and drive the business with information technologies.

Any ad-hoc duties or tasks as assigned

Requirements:

Minimum 5 years of experience in SI environment

Graduate in computer science or similar.

Required general knowledge and experience in enterprise infrastructure architecture in multiple countries.

Required regional optimization view for designing/managing business applications.

Required strong documentation skills.

Required strong team-building skills.

MCSE that is related to the server, SharePoint, and Azure is advantageous.

CCNA or higher CISCO certificate holder is advantageous.

CCNP Security or relevant network security certificate holder is advantageous.

Experience in the construction industry/Japanese MNC is advantageous.

Responsibilities

• Responsible for supporting the implementation work for the EES system/ CCTV
• Responsible in performing Preventive Maintenance (PM) on the EES system/ CCTV
• Responsible for troubleshooting work when issues arises

Requirements

• Min Nitec in Electrical/Electronic/Engineering or related discipline
• Min 1 years of working experience in installation / Servicing of CCTV and network switch or EES

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

1. Leading the IT Team, conduct regular performance of all team Manager

2. Conduct regulate training of the entire IT team of staff

3. Maintain the best relation with our clients

4. Conduct regular check of our business SOP, amend and improve it if necessary

5. Recruit the most suitable candidate from oversea, and make sure they had enough related experiences

6. promote our business to local hotels and expends our business

7. Travel to over sea to recruit suitable IT candidate and promote our business

· Carrying out diagnostic for van and lorry

· Carrying out mechanical repair for van and lorry

· Carrying out electronic repair for van and lorry

· Carry out engine overhaul and chassis repair

· Able to repair air condition

· Conduct preventive maintenance for vehicle

· Ensure that all work order is carried out accordance to the schedule

· In Charge of Vehicle movement and parking

REQUIREMENT

· Min. 5-year relevant workshop experience dealing with commercial vehicle

· Familiar with light to medium size van & lorry and the servicing of major brand such as Toyota, Nissan, Mitsubishi, Isuzu and Hino

· Familiar with both Petrol and Diesel engine

· Possess positive learning attitude & a good team player

· Good interpersonal and communication skill

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

• Provide presales support by solving technical business solutions for the client.
• Responsible for product demonstration, proposal writing, creating compliance table, training and product enablement.
• Develop working proficiency and obtain certifications on assigned products and technologies.
• Conduct hands-on POC independently and present vendor’s solution to partners and end-users.

Requirements:

• Diploma in Computer Studies or equivalent
• At least 2 years of presales experience in IT network and Cybersecurity domain.
• Good knowledge of security and networking infrastructure environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Troubleshoot and repair equipment failures to reduce downtime.
• Plan and execute regular preventive equipment maintenance.
• Collaborate with Engineers to address process-related problems linked to equipment failures.
• Maintain cleanliness and adhere to safety and cleanroom protocols.

Requirements:

• Nitec in Mechanical or equivalent.
• Minimum 2 years of experience in relevant field.
• Familiarity with Programmable Logic Control (PLC) is a plus.
• Willing to work 12-hour rotating day and night shifts.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

Key Responsibilities:

• Ensure on-time and on-budget delivery of IT projects/releases without compromising quality
• Oversee projects from initiation to post-implementation support, adhering to SDLC and Agile methodologies
• Bring project teams together, fostering collaboration and synergy, while actively contribute to the successful delivery of projects/releases
• Communicate effectively with stakeholders and senior management, and managing and reporting project status, emphasising transparency
• Handle change requests efficiently to accommodate evolving project needs
• Work closely with vendors to facilitate necessary adjustments while enforcing bank's project management policies and procedures
• Implement Clarity practices, including baselining, project cards, and tracking of actuals
• Contribute to end-to-end techno-functional solutioning for new products, and play a role in controlling defect leakage and quality improvement initiatives

To succeed in this IT Project Manager (Supply Chain) [12-months, extendable] role, you should have strong interpersonal and issue management skills.

Key Requirements:

• At least seven to eight years of total experience, including the last four to five years as an IT Project Manager in the banking sector
• High-level knowledge and working experience in Unix-based OS (Linux/AIX/Solaris) and working experience in any RDBMS-based Database (Oracle/MSSQL/DB2)
• Familiarity with key security subjects (SSL/TLS, PKI, Certificates)
• Proficient in project planning and tracking, and demonstrated skills in risk and issue management
• Methodical and process-oriented approach and good understanding of key web technologies at a high level
• High-level understanding of web services and API
• Effective stakeholder and escalation management capabilities
• Certification in Agile is a definite plus

This is an excellent opportunity to advance your career with a one of the global largest banks. The company is one of the top 10 sorted by total assets.

If you are driven, determined and want to take the next step in your career, then this IT Project Manager (Supply Chain) [12-months, extendable] role is right for you. Great career progression opportunities await the right person in this exciting role.

Apply now to learn more.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: Bhargava Aviral R23112008

Job Responsibilities:

• To perform routine preventive work and site corrective maintenance
• Responsible for integration of both hardware & software work as well as implementation
• Handle application programme change management, hardware deployment management & documentation
• Meeting with clients, reports and documentation
• Capable of performing troubleshooting independently
• Assist in control panel wiring

Job Requirements:

• NITEC in Electrical/Electronic or related discipline
• Able to perform standby duties (standby allowance will be provided if on standby duty) – standby only start after training (might be 6 months later)
• Good interpersonal skills, able to work both independently and in teams
• Site maintenance and travelling is required
• Class 3 driving license preferred
• Candidates with no prior experience will be considered

To apply, please visit www.gmprecruit.com and search for Job Reference: 23714

To learn more about this opportunity, please contact Yi Fang at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Law Yi Fang | Registration No: R1113115

Job Description

Nuevocor is a pre-clinical stage biopharmaceutical start-up dedicated to developing genetic medicines to treat the underlying cause of genetic cardiomyopathies. Backed by an international syndicate of reputable venture capital firms, it will focus on advancing its lead program to clinical trials. It will also leverage its platform technology, underpinned by a deep understanding of cardiac mechanobiology, to discover and develop therapies for genetic cardiomyopathies.

Nuevocor’s Singapore R&D site is seeking to hire Research Associates/Technicians to expand our internal research capabilities. You will be joining a close-knit team where you will work closely with company scientists.

Responsibilities

- Work with company scientists to execute and troubleshoot experiments in a variety of areas, including target discovery, target validation, and lead optimization of gene therapy for genetic cardiomyopathies

- Contribute to multiple projects to achieve project milestones and meet timelines

- Keep detailed and accurate records of experimental protocols and data

- Support scientists in data analysis and progress reports

- Contribute to lab management

Qualifications

- Bachelor’s degree in Life Sciences or related fields; Polytechnic certifications will be considered for Technician positions

- Experience or prior exposure to any of the following areas is preferred:

• Handling of mouse models, such as transgenic colony management, administration of drugs, tissue extraction and processing, histology, and molecular assays;
• Experience in cell and molecular biology and biochemistry, such as cell culture, transfections, molecular cloning, PCR, qPCR, Western blots, ELISA, immunoprecipitations, immunofluorescence microscopy

- Keen interest in translational research and comfortable working efficiently to meet milestones

- High standards in documentation and record keeping

- Good time management and pro-active attitude

- Excellent communication skills and able to work in a team

Nuevocor is an equal opportunity and equal benefits employer. All qualified applicants will receive consideration for employment. Position is commensurate with experience. There will be a 13th month bonus, yearly performance bonus, health insurance and flexible benefits.

Interested candidates, please submit a CV and cover letter to tinyurl.com/nuevocorcareer.

Morgan McKinley is hiring an IT Security Architect to join the team for a 12 months contract with possibility to extend or to go permanent!

Job Description:

• Effectively manage and engage with management-level stakeholders, providing clear and concise communication.
• Foster collaboration within the team, ensuring seamless communication and cooperation.
• Work closely with client stakeholders, adhering to established work plans and exceeding client expectations.
• Thrive in a self-directed role, acting as a subject matter expert and providing guidance under minimal supervision.
• Innovatively identify utilities, tools, and processes to enhance project outcomes.
• Demonstrate meticulous organization by structuring and delivering work results against defined client standards, maintaining accurate and up-to-date records.

Job Qualifications

• At Least 8 years relevant experience.
• Hands-on proficiency in Microsoft Defender for Cloud Apps (MDCA), including designing, building, and testing MDCA Docker infrastructure in a production setup.
• Expertise in developing and documenting use cases and operationalizing MDCA processes for business-as-usual operations.
• Proficient in creating and implementing MDCA policies, including Shadow-IT, Threat, DLP, and Cloud protection policies.
• Experience in developing advanced use cases for deep visibility into SaaS apps and tuning alerts with well-documented response actions.
• Strong familiarity with Microsoft integrations, including Azure Active Directory and various Microsoft Defender components (for Office365, for Endpoint, For Identity, MDCA).
• In-depth understanding of Microsoft Information Protection, data loss prevention infrastructures, and techniques.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Morgan McKinley is hiring an IT Security Engineer to join the team for a 12 months contract with possibility to extend or to go permanent!

We are actively seeking a skilled professional specializing in automation script development, Infrastructure as Code (IAC), and Terraform implementation. The ideal candidate should possess advanced knowledge and practical experience in managing Cloud infrastructures, specifically across Amazon Web Services, Azure, and Google Cloud Platform.

Job Qualifications:

• Diploma/Bachelor's degree holder.
• At Least 2-5 years relevant experience in IT Security.
• Proven track record in implementing robust security monitoring using CloudWatch, hands-on expertise in cloud data security solutions like Thales, AWS KMS, and IBM Guardium, and the ability to seamlessly integrate and configure Cloud and Container Security tools (e.g., Aqua Sec, TwistLock, IstioServiceMesh) within large enterprise Cloud and Container environments.
• Candidates must demonstrate hands-on experience with various Cloud and Container technologies such as AWS, Azure, EKS, OpenShift, Kubernetes, Notary, and admission controllers. Proficiency in Cloud and Container Security concepts, including DevSecOps pipeline, Helmchart, etc., is essential.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Role Description

Within the Treasury & Trading (T&T) Asia department, under supervision of the Senior Business Manager the Business Applications and IT Development Specialist internship consists of improving the T&T Asia internal applications part of the operational framework and processes of the Sales & Client Trading teams as well as Treasury team. The intern is notably expected to:

■ improve, develop, and maintain all T&T Asia internal applications

■ support ad-hoc request from T&T Asia teams

Responsibilities

T&T Asia Internal IT Project Management

■ Identify business needs

■ Develop and deliver end-to-end solutions

■ Lead and drive T&T IT internal projects within defined scope

■ Make impact assessments, find optimal solutions

■ Ensure successful running, completion, and documentation of internal IT projects

T&T Asia Internal Applications & Data Management

■ Review the framework of the T&T Asia internal applications

■ Rationalize T&T data management

■ Improve and automate T&T Asia reporting/dashboard

Key Interactions

■ With T&T Asia teams to identify needs and implement ad-hoc solutions

■ With Asia IT to support the governance, the implementation, the support of T&T internal applications

Compliance and Risk

■ Comply with the relevant laws, regulations and guidelines issue by the MAS or HKMA, or any other regulating authority

■ Strictly adhere to the Bank’s policies, procedures and trading limits

■ Escalate potential compliance and risk issues promptly

Core Skills

■ IT programming skills: Python (scikit-learn, NumPy, pandas, matplotlib,..etc), VBA, Power BI, R, SQL

■ Strong work ethic, patience, and customer service-oriented skills

■ Ability to work independently under pressure and foster teamwork

■ Possess positive attitude, attention to detail, and diligent work

■ Ability to organize, plan, and solve problems

■ Ability to learn and adapt to changes

■ Efficient, accurate, and methodical organization skills

• Conduct quality inspections and analyses on non-conforming (NC) and Return Merchandise Authorization (RMA) materials, and carry out initial investigations into the root cause of NC issues.
• Coordinate with internal and external parties to manage the handling of non-conforming (NC) and Return Merchandise Authorization (RMA) materials.

Requirements:

• Higher NITEC in Electronic/Electrical Engineering or equivalent.
• At least 2 years of handling NC and RMA experience in production/engineering semiconductor test facilities.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Responsibilities:

• Provide support to the Helpdesk Manager and Team Lead in delivering a highly efficient Helpdesk service
  Ensure that cases are addressed promptly and in accordance with the agreed-upon Service Level Agreement (SLA).
• Utilize established FAQ and SOP guidelines to perform basic troubleshooting.
• Serve as the official representative for the company when communicating incidents, requests, or inquiries regarding our products to agencies, businesses, citizens, and developers. (includes LifeSG, VICA, and SG Tech Stack, among others).
• Handle cases through multiple channels, including hotlines, emails, online forms, chatbots, portals, and case management systems.
• Maintain a strong customer-centric focus, striving to enhance the overall experience and satisfaction of our valued customers.
• Prepare accurate and insightful statistics and reports to provide regular updates.
  

Job Requirements:

• GCE ‘O’ level, Diploma/Degree in Computer Science/ Engineering, Information Technology, equivalent
• Minimum 2 years in IT or Technical Helpdesk industry
• IT literate and proficient in multiple IT platforms eg chatbot, tech stack, AWS clouds, etc;
• Good communication and interpersonal skills
• Familiar with Microsoft Office (Word, Excel, Powerpoint etc.)
• Able to perform 12hrs rotating shift work on request

Salary range : S$3,500.00 - S$4,300.00

Location : Alexandra, Pasir Panjang / (Nearest MRT station: Labrador)

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be contacted.

Interested candidates, please forward your resume to [email protected]

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E

EA Reg. No. R1107631 Teresa Chan Poh Pin