About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Job Description:

You will be responsible for developing, implementing and maintaining IT applications systems as well as software development. You understand Agile principles, DevSecOps, Microservices and Cloud-based technologies and you will be part of the team to identify and explore suitable technologies and solutions, as well as implementing IT application architectures to meet organisational needs.

What we are looking for:

• Tertiary Qualification in IT, Computer Science, Engineering or related discipline
• Attention to detail with strong analytical, conceptualisation and problem-solving skills
• Ability to work collaboratively in a cross-functional team. Customer-oriented with the ability to understand business needs.
• Good knowledge of applications/system architecture/ developments and implementation
• Strong communication and presentation skills with the ability to influence different stakeholders

Technology stack used:

• Angular
• Java Spring Boot
• Flask
• MySQL
• AWS Cloud

Let's talk about what's in it for you!

Passionate people are Capgemini's Ace of Spades - join us to discover a career that will challenge, support and inspire you. Working at Capgemini you'll find the rewards are more than just financial. You will work alongside some very smart and inspiring people on exciting projects and you will also enjoy incredible benefits. We offer flexible work practices and 40 hours of self-development every year with a huge selection of learning opportunities to choose from.

As "Architects of Positive Futures", Capgemini actively supports the community in 3 ways:

Diversity and Inclusion - we believe diversity of thought fuels excellence and innovation, which is why we positively encourage applications from suitably qualified candidates regardless of their gender identity, ethnicity, sexual orientation, religion, ability, intersex status or age. To support our commitment to diversity and inclusion, we celebrate special events and days of significance that are important to our employees such as Diwali, Bastille Day, Pride, IDAHOBIT, IWD and International day of people with Disabilities. Our Employee Resource Groups Women@Capgemini and OutFront support the grassroots passion of employees to drive our diversity agenda and effect change.

Digital inclusion - at Capgemini we are using our skills to drive social impact initiatives focusing on helping society address the impact of the digital and automation revolution. We also provide employees with opportunities to give back to the community through charity projects and volunteer days.

Environmental Sustainability - Capgemini joined the CDP's (Carbon Disclosure Project) prestigious "A list" for its commitment to the Net-Zero economy. We are focusing on helping our clients transform towards more sustainable business models and committing to reduce our own carbon emissions (GHG) by 20% per employee by 2020.

Recognized by Ethisphere as one of the World's Most Ethical Companies for the last 8 years in a row, ethics and values are at the heart of Capgemini's corporate culture and business. Embedded in our DNA, our seven values - Honesty, Boldness, Trust, Team Spirit, Freedom, Fun and Modesty - have remained the same since company inception in 1967. To see how we bring these values to life, click here to listen to some of our employee’s stories.

Come join us, bring your whole self to work, create new possibilities for you, your customers and your community and help us to be Architects of Positive Futures.

Responsibilities:

• Providing IT technical support and managing of office network/system.
• Monitoring and managing of system security.
• Overseeing tech refresh of office IT systems.
• Responsible for patches and updating of IT framework.
• Monitoring and managing of IT inventory hardware and software licenses.
• Participation and supporting IT upgrading projects.
• Analyzing, monitoring and providing reports on IT infrastructure.

Requirements:

• Preferably 1 – 2 years of relevant experience in the IT industry
• Diploma or Degree in Information Technology or related qualification
• Familiar with different operating systems including Windows and Mac environment
• Knowledge in Privileged Account Security solution will be an added advantage
• Self-motivated and able to work in a team to deliver results

Job Description

Duties & Responsibilities:

General repair and maintenance of Electrical, Plumbing, Sanitary systems, Air-conditioning, Ventilation system, Mechanical Equipment and Fire protection system etc

Perform preventive maintenance work & carry out duty on modification and installation of M&E equipment and appliances

Attend to guests’ and tenants complaints

Requirements:

Candidate must possess at least NTC 3 / NITEC in Electrical/ Mechanical Engineering/ Building Services or equivalent

1 year of relevant experience in hospitality preferred

Entry level ITE candidates are welcome to apply as we will offer training

Able to commit to shifts, weekends and public holidays

Benefits: Staff duty meal and uniform are provided.

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About NUS IT

NUS Information Technology is the cornerstone to providing reliable, high-performance and secure IT solutions and effective IT governance for the campus. Here at NUS IT, we aim to transform NUS into a borderless computing community providing knowledge at its fingertips by enhancing the use of effective applications and services for teaching and learning.

We drive a culture that is forward-looking. With a strong passion for IT, our people are always striving to improve, push boundaries and innovate with a "can-do" attitude. We embrace collaboration, open communication and knowledge sharing. If you see yourself thriving in a dynamic environment and breaking new grounds with innovative ideas, you will find yourself at home in NUS IT.

As part of our team, you can look forward an empowered work environment that allows you to take charge of your own career path. We provide competitive remuneration as well as flexible work arrangements to enable your growth and development. We pride ourselves on our diverse workforce and are committed to transforming NUS into a leading global University shaping the future.

https://nusit.nus.edu.sg/

Job Description

Shared Services serves as professional IT partners to the University's departments, providing reliable, high-quality, and responsive user-centric services. As part of a dynamic team, you will take on dual roles as an IT Business Partner and Associate Architect. Your responsibilities will include managing day-to-day operational and systems support for a cluster of research institutions and faculties. Additionally, you will be involved in architecting and administering security operation tools to enhance the security posture of systems campus-wide.

Duties and Responsibilities

The duties and responsibilities of the Associate Architect include:

• Perform routine administration tasks for systems and security tools, ensuring they meet business needs and that system improvements are successfully implemented.
• Implement remedial actions for system and IT component failures.
• Respond to service requests and business IT requirements for cluster groups, providing IT solutions across various technologies, including standalone physical servers with GPU, storage arrays, virtualization, distributed networks, firewalls, network-attached storage, web servers, application services, and database technologies.
• Engage in system capacity planning, fault management, performance and configuration management, software upgrades, and applying security patches.
• Plan and oversee the upgrade of infrastructure components and tools before they reach end-of-life (EOL) or end-of-support (EOS).
• Evaluate future technologies and assess the suitability of software and hardware upgrades and technology solutions.
• The duties and responsibilities of IT Business Partner include:
• Manage the duty roster of assigned staff supporting the IT needs of the department cluster.
• Ensure service requests are followed up by the appropriate service team.
• Engage, support and advise business users by proactively following up on issues, feedback and escalation to ensure timely resolution.
• Collaborate with Central IT team and SMEs to provide expert advice to business users on IT matters, including IT policies, Operations, compliances and other related topics
• Drive and oversee the resolution of operations and any critical incidents impacting IT service deliverables.
• Establish priorities for IT operation and support activities, initiatives, and incident resolution.
• Continuously review and streamline on processes to enhance productivity and improve business user’s experience.
• Monitor and track the achievements and key performance indicators (KPIs) of both the NUS team and vendors.
• Enforce processes and systems to ensure that all infrastructure systems, platforms, data, and databases comply with existing regulatory and organizational policies and compliance requirements.
• Provide input for IT operations and support strategy planning.
• Lead and oversee the team in audit response and closure of audit findings.
• Determine and implement corrective actions to address non-compliances with SLAs, KPIs, and audit findings.

Qualifications

1. A university degree in Computer Science, Information Systems, Computer Engineering, or a related discipline.
2. Over 8 years of hands-on experience in IT, specifically in systems administration, virtualization, network and firewall administration, web server technologies, systems security, operational and security tools management.
3. More than 3 years of experience in providing infrastructure solutions.
4. Strong knowledge and understanding of various operational and security frameworks and best practices, such as ITIL and ISO27001.
5. A fast learner and a team player with a passion for applying technology to solve business problems.
6. Strong analytical skills and attention to detail, with the ability to delve deeply into issues when required.
7. Demonstrated problem-solving abilities.
8. Excellent communication and interpersonal skills, with the ability to interact effectively with various levels of stakeholders.
9. Proficient technical knowledge and hands-on experience in at least one or more of the following technologies:

- Linux and/or Windows Servers Operating Systems administration.
- Microsoft Windows Clustering and Active Directory.
- Systems Security and Operational tools such as HCL BigFix, Trend Micro Vision One, and Splunk.
- VMware virtualization and public cloud platforms such as Azure and AWS.

FUNCTIONS & RESPONSIBILITIES

1. Oversee the implementation, maintenance, and optimization of IT systems for both office and vessels, ensuring they meet operational needs.

2. Manage network infrastructure, including onboard communication systems, ensuring reliability and performance.

3. Develop and enforce security protocols to protect sensitive data related to vessel operations and company information.

4. Conduct regular security assessments and audits to identify vulnerabilities and ensure compliance with industry regulations.

5. Provide technical support for both office staff and vessel crews, addressing IT issues promptly to minimize operational disruptions.

6. Implement remote support solutions for vessels to facilitate quick resolution of technical problems.

7. Lead IT projects related to software implementation, system upgrades, and technology integration across the fleet.

8. Coordinate with various departments to align IT initiatives with business objectives and operational requirements.

9. Manage the IT team by recruiting, training, and mentoring staff to enhance their skills and performance.

10. Foster a collaborative environment that encourages innovation and continuous improvement in IT practices.

11.Prepare and manage the IT budget, ensuring cost-effective solutions are implemented while meeting operational needs.

12.Monitor expenditures related to IT projects and equipment purchases, ensuring adherence to budgetary constraints.

13. Develop training programs for staff on new technologies, software applications, and best practices in IT security.

14. Ensure that all employees are equipped with the necessary skills to utilize technology effectively in their roles.

15. Maintain accurate records of IT systems, policies, procedures, and incident reports.

16. Prepare regular reports on IT performance metrics, project status updates, and security audits for senior management review.

Qualifications:

1. A bachelor’s degree in Computer Science, Information Technology, or a related field is required; a master’s degree is preferred.

2. A minimum of 5-10 years of experience in IT management or a similar role is essential.

3. Experience in the maritime or shipping industry is highly desirable but not mandatory.

4. Strong knowledge of network administration, data security practices, and enterprise software systems relevant to shipping operations (e.g., ERP systems).

5.Proficiency in troubleshooting hardware/software issues both onshore and onboard vessels.

6. Proven experience managing teams effectively with strong interpersonal skills to foster collaboration.

7. Ability to lead projects from conception through execution while managing resources efficiently.

8. Excellent problem-solving skills with a strategic mindset to identify technology needs and opportunities for improvement.

9. Capability to conduct risk assessments related to data security and operational efficiency.

10. Strong verbal and written communication skills to convey technical information clearly to non-technical stakeholders.

11. Ability to train staff on new technologies effectively.

Service Engineer

Location: Tuas (Company pick up available - West & North)

Salary: $3,000 - $4,000 + OT + AWS + Performance bonus

Working days: Monday - Friday

Working hours: 8:30am – 4.30pm

Job Description:

• Product delivery training to distributors and customer
• Provide diagnosis guidance and analysing of fault found to Distributor / End-user, remotely via emails and/or calls
• Carry out field services at site in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team to locate correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.
• Willingness to work beyond office hours if required and any other ad-hoc duties assigned from time to time.

Requirements:

• Diploma and/or certificates in Engineering with relevant working experience in construction machinery industry
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram
• Possess valid Class 3 Driving License

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

The Lead Software Engineer/Assistant Manager will be part of the IT Service Management team in SIA's Information Technology Division, focusing on enhancing IT operations efficiency and effectiveness. This role involves managing initiatives to improve service quality and operational resilience, including process improvements and implementing new tools and methodologies. The successful candidate will collaborate with stakeholders to ensure swift recovery from complex incidents, manage disaster recovery, and drive improvements in service availability and operational stability.

Key Responsibilities include:

• Improvement Initiatives: Identify areas for improvement within IT operations through data analysis, stakeholder feedback, and performance metrics. Lead improvement projects, aligning them with business goals and IT strategies. Apply process improvement methodologies like Lean, Six Sigma, or ITIL.
• Process Optimization: Analyse existing IT processes to identify inefficiencies and design streamlined processes to enhance response times, reduce costs, and improve service quality. Ensure effective adoption of new processes.
• Performance Metrics Review and Adoption: Develop and maintain metrics and KPIs to monitor IT operations and improvement initiatives. Provide regular reports to senior management, utilizing data-driven insights for decision-making.
• Stakeholder Engagement: Collaborate with IT leadership, service desk teams, and other stakeholders to address operational challenges. Facilitate workshops and meetings to gather input and drive consensus on improvement initiatives. Foster a culture of continuous improvement.
• Incident Management and Resiliency: Take ownership of critical incidents, ensuring swift resolution and conducting root cause analyses. Proactively prevent defects and eliminate inefficiencies to enhance system resilience.
• ITSM Leadership and Training: Provide ITSM knowledge training to all IT teams, including remote offshore resources. Mentor team members and align ITSM ITIL practices to ensure operational readiness.

Requirements:

• Degree in Information Technology or related fields, with ITIL/Service Integration and Management (SIAM) certification. Additional certifications in ITSM CAS, CAD, or CIS are a bonus. Knowledge and certification in Business Continuity Management (BCM) preferred but not mandatory.
• At least 5 years of relevant experience in IT Operations and IT Service Management, including process improvement. Proven proficiency in Agile methodologies for operations management.
• Hands-on experience with ServiceNow Platform or equivalent ITSM tool is mandatory. Familiarity with network and cloud technologies (e.g., Linux, Wintel, VMware, DevOps) preferred.
• Strong analytical skills, project management skills, and a proven track record of successful improvement initiatives in an IT environment. Proficiency in collaboration tools (e.g., Microsoft Teams, SharePoint, JIRA, Confluence) and monitoring/orchestration platforms (ScienceLogic, Splunk, APM).
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Ability to work on strategic direction initiatives, balance multiple priorities in a fast-paced environment, and oversee operations, including Service Desk, IT Operations Command Centres, Major Incidents Handling, and Chairing Change Advisory Board reviewing teams' readiness for Major change.
• Adaptive, responsive, able to manage dynamic environments effectively, independent, self-motivated, result-driven, and willing to work beyond office hours.

Roles & Responsibilities:

• Conduct quality control inspections for incoming, in-process, and outgoing products.
• Communicate with customers regarding product specifications and quality concerns.
• Regularly update quality standards to meet customer requirements.
• Carry out daily QC tasks, including incoming, in-process, and final inspections.
• Maintain and update QC testing records and reports.
• Review and validate routine QC results.
• Coordinate with the Logistics team for outgoing shipment arrangements.
• Report any abnormalities or issues to the QA Supervisor.
• Prepare and submit quality-related reports.
• Participate in ISO 9001:2015 internal quality audit (IQA) activities.
• Perform other duties as assigned by the company.

- Station on-site and perform daily inspection and preventive maintenance works in Mechanical and Electrical Systems according to Scheduled Maintenance

- Attend to feedback, Breakdown and customer service requests

- Attend to Fault-Calls and carry out rectification of Faults within specified time and budget

- Supervise and coordinate with contractors and vendors on works according to scheduled maintenance, repair, shut-down and overhaul works

- Assist Engineer/Manager to update records of Mechanical and Electrical system servicing reports and monitor the performance of the systems and equipment

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/g57UhP7Z

• Regional role with concrete project timeline
• Opportunity to lead IT digital transformation

About the company
Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for a IT Director/ Head of IT to join their team.

About the job

Your role involves:

• Managing IT demands from senior business stakeholders - setting and managing their expectations, identifying needs and providing solutions. This includes participating in the executive board meeting, collaborating closely with the Chief Executive Officer and other executive board members
• Providing IT strategic planning and direction for the IT roadmap. This includes driving IT digitalization initiatives, identifying suitable technology and translate them into viable IT Digital implementation.
• Managing the IT (Infrastructure & Security, Application, Data and etc) team, ensuring that the IT Operations runs smoothly
• Establish clear IT and Technology-related policies/guidelines and processes to safeguard data integrity and governance

Skills and experience required
As a successful applicant, you will have At least 10 years of Managerial experience with at least 3 years of experience as an overall Head of IT/Technology for a sizable IT team. Security and data experience is required for this role.

Strong stakeholder management at C-level with exceptional influencing skills to gather buy-in from various business stakeholders.

Exposure to translating IT digitalization ( AI or RPA ) trends into technology investment for organization that is suitable for adoption will be of added advantage

Whats on offer
This is an excellent opportunity to join a leading company with the opportunity to drive digital transformation through IT.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/g57UhP7Z (EA: 94C3609/ R1219669)

- Station on-site and perform daily inspection and preventive maintenance works in Mechanical and Electrical Systems according to Scheduled Maintenance

- Attend to feedback, Breakdown and customer service requests

- Attend to Fault-Calls and carry out rectification of Faults within specified time and budget

- Supervise and coordinate with contractors and vendors on works according to scheduled maintenance, repair, shut-down and overhaul works

- Assist Engineer/Manager to update records of Mechanical and Electrical system servicing reports and monitor the performance of the systems and equipment

Responsibilities:

• You will be part of the project team to assist clients in the Built Environment industry to embark on their digital transformation journey. You will be instrumental in:
• Working with stakeholders which includes client teams, industry practitioners, technology providers and research institutions to adopt latest digital technology and develop solutions to support the built environment;
• Evaluate the feasibility of the various new and emerging methodologies and technologies;
• Assist in the formulation, testing and providing recommendation to various aspects of digital transformation in project, organisation and industry-wide implementation.
• Strong familiarity and knowledge of Singapore Authorities’ regulations for buildings
• Strong familiarity with Opendata format such as Industry Foundation Classes (IFC)
• Experience of solving the technical problems faced by the project team and the problems related to the operation of the project
• Experience of guiding the project team to perform the necessary quality control tests of the created or received BIM models; Experience of checking the delivery and receipt of digital models and the coordination process with the relevant people; Strong familiarity and Knowledge of architectural and construction management practices

Requirements:

• A bachelor’s degree in architecture, Engineering, Construction Management, or a related field is generally preferred.
• Advanced degrees or certifications in BIM, project management, or related fields can enhance prospects (e.g., LEED, PMP, or specific BIM certifications).
• 7+ years of experience in BIM management or related positions, demonstrating leadership in large-scale projects.
• Extensive experience in developing BIM execution plans, setting up project standards, and ensuring compliance with industry best practices.
• Proven experience in leading BIM implementation on projects, managing BIM workflows, and collaborating with multidisciplinary teams.
• Experience in leading modelling efforts, mentoring junior modellers, and overseeing quality control of models produced by the team
• Strong interpersonal skills to facilitate collaboration between architects, engineers, contractors, and other stakeholders.
• Advanced proficiency in BIM software and tools (e.g., Autodesk Revit, Navisworks, Civil 3D, BIM 360).
• Understanding of modeling techniques, data management, and visualization tools.
• Knowledge of building codes, regulations, and standards relevant to the construction industry.
• Collating and reconciling data and information from various sources to ensure completeness and accuracy
• Good command of spoken and written English
• A keen interest in digital technology will have an added advantage.

Our client is a multinational electronics company that leads the world in developing cutting-edge technology for the areas of consumer electronics, housing, automotive, industrial, communications, and energy.

• Act as the strategic partner for Customer Service (CS) projects, including SFDC sales cloud and digital analytics initiatives.
• Collaborate with business stakeholders to co-create technology-driven strategies that enhance the digital customer experience.
• Lead the definition and tracking of value cases for IT investments in customer service, focusing on business impact and KPIs.
• Analyse business requirements to identify gaps and opportunities, ensuring alignment with overall business objectives.
• Oversee business analysis and requirement-gathering workshops throughout all project phases to drive successful implementation.

Requirements:

• Bachelor’s degree in technology with experience in IT Business Partnership and a focus on digitalization across various sectors.
• At least 3 years of experience in Post-sales best practices, CRM projects, and hands-on roles as a Business Analyst and Project Manager.
• Excellent communication and presentation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Develop and Implement Information Security Policies:

1. Review, update, and enforce information security policies and procedures to ensure compliance with ISO standards and regulatory requirements.
2. Regularly review and check IT processes, systems, and controls
   

• Risk Management:

1. Identify, assess, and manage information security risks.
2. Identify areas of improvement and recommend corrective actions to enhance compliance.
3. Work with relevant stakeholders to develop and implement risk mitigation strategies.
   

• Incident Response:

1. Lead the response to information security incidents, conducting investigations and implementing corrective actions.
   

• Security Awareness Training:

1. Develop and deliver security awareness training programs for employees.
2. Foster a culture of security consciousness within the organization.
   

Overview

Mayer Brown is a leading global law firm with offices in 26 key business centres across the Americas, Asia, Europe and the Middle East. With approximately 200 lawyers in each of the world’s three largest financial centres — New York, London and Hong Kong — we are uniquely positioned to advise leading companies and financial institutions on their most complex legal needs. We have deep experience in high-stakes litigation and complex transactions across industry sectors, including our signature strength, the global financial services industry.

We are a collegial, collaborative and diverse firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support and development they need to grow, thrive and realise their greatest potential. We also encourage all our people to use their skills to support the wider community through our pro bono and community volunteering programmes. At Mayer Brown the principles of mutual respect, dignity and understanding are central to the way we work and help to provide an environment where diversity and inclusion are embraced.

Operating as Mayer Brown PK Wong & Nair in Singapore we have been working in a Joint Legal Venture since 1 January 2023. Singapore is one of our fastest growing offices in the region and it is an exciting time to join the firm as we transform.

Role Purpose

The IT Regional Manager (Asia) is a key proactive point of contact for lawyers and business services staff with regard to current and future technology opportunities and is the primary point of contact for the office Directors of Administration within their region, providing a “single point of contact” to address IT questions and concerns.

The IT Customer Service team is responsible for providing first/second line and at times 3rd line IT support for approved services and systems. This role is responsible for managing the team to ensure the needs of the business are met.

This team is responsible for trying to resolve incidents at the first point of contact, and escalate when we are unable to do so. They also manage and escalate requests and contribute to the successful deployment/upgrade of IT services and systems, and understand and support the overall IT strategy.

Responsibilities

• Manage/support the team so every member is empathetic with users and knows how to communicate effectively.
• Manage the team so they can resolve the majority of incidents and requests at the first point of contact.
• Continual improvement of Customer Service to align their practices and services with changing business needs.
• Represent Asia so that their time zones, working practices and languages are taken into account when IT change requests are submitted, to ensure users are not adversely effected by scheduled changes.
• Incident management so that the negative impact of incidents is minimised by restoring operations as quickly as possible.
• Problem management, to reduce the likelihood and impacts of incidents by identifying actual and potential causes of them.
• Service request management, including documenting and socialising how requests are initiated, approved and fulfilled.
• Contribute to and update Customer Services' knowledge base.
• Develop a broad internal network through regular and effective communication with users.
• Ensure Customer Services update tickets in accordance with local, regional and global standards and processes.
• IT asset management of laptops, desktops, smartphones, peripherals and other assets as needed.
• Supplier management.
• Manage support for audio visual/video conference/webinar events and remote conference tools.
• Manage service activities related to new starters and leavers.
• Provide support to other IT teams by testing new software packages and upgrades to existing applications.
• Working with global training team to provision of learning delivery to include new staff induction, workplace skills, productivity/efficiency skills, mobility support and document production automation learning and support.
• Act as a technology resource to the Firm for industry trends, technology implementations (hardware and software) and change management issues.
• Effectively and proactively identify and communicate operations and business risks to IT and firm management.
• Travel required to regional offices.
• Encourage team members to provide continuous feedback to each other and share information openly.
• Actively participate and contribute to meetings outside of core working hours.
• Take a lead in establishing standards and guidelines.
• Undertake all relevant staff management activities appraisal/reviews, annual leave approvals, performance management and grievance guidance.
• Budget ownership of selected services.
• Point of contact and support for Desktop Team services during Asia hours which includes support the Windows desktop image build and deployment processes/ Software and Security Deployments /support the firm’s Citrix environment in Asia in relations to Citrix issues/support the firm’s Document Management environment in Asia
• Act as smart hands for 3rd line support requirements

Experience

• 5+ years' experience as an IT supervisor or manager, in a professional services environment.
• Knowledge of the ITIL environment and processes essential.
• Knowledge of Win10 and all related problems with OS, error logs and troubleshooting
• General knowledge of Microsoft Office in addition to other relevant legal applications (time recording systems, metadata management systems, PDF converters, media players, document encryption and compression tools).
• Good understanding of Active Directory Users & Computers and its associated membership groups, TCP/IP, DNS, DHCP & VPN as it relates to desktop support activities.
• Strong desktop PC, laptop, printer and iPhone hardware support and maintenance knowledge including imaging, parts replacement and configuring PCs to Firm standards for rollout to users.
• Good knowledge of latest smartphone devices (hardware and OS) and the way they are set up and configured.
• Law firm experience preferred.
• Knowledge of document management systems and e-filing processes is a bonus.
• Excellent oral and written communications skills in English, and Cantonese, Mandarin is a bonus.
• Excellent written and oral communication skills and have good attention to detail.
• Excellent understanding of the Firm’s goals and objectives.

The above is a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.

We are no accepting applications from Recruitment Agencies for this vacancy.

Role and Responsibilities

• Perform project planning activities and execute project implementation until closure
• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Ensure that all projects are delivered on-time, within scope and within budget
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan to monitor and track progress
• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
• Measure project performance using appropriate tools and techniques
• Report and escalate to management as needed
• Successfully manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Ensure creation and maintenance of comprehensive project documentation
• Participate and contribute to defining, maintaining and improving best practices, processes and methodologies in project management knowledge base

Requirements

• Bachelor’s degree or higher, preferably in the fields of computer science or engineering
• Minimum 15 years of information technology experience
• Minimum 10 years of experience as project manager in the information technology sector
• Solid technical background with understanding and/or hands-on experience in software development and/or hardware infrastructure setup
• Good client-facing and internal communication skills
• Good written and verbal communication skills
• Solid organizational skills including attention to detail and multi-tasking skills
• Must be willing to travel when needs arise
• Strong working knowledge of Microsoft Office and Microsoft Project
• Strong international project management experience
• Proficiency in Portuguese is a plus
• PMP / PRINCE II certification is a plus

• Oversee assigned product portfolio and generates sales to achieve revenue, target, and budget.
• Enhance professional and technical knowledge of sales product.
• Perform and assess market and competitive analysis to develop efficient business strategy and generate higher sales revenue.
• Develop strategic relationships with product vendors and partners to provide solutions to partners and end users.

Requirements:

• Diploma in Information Security or equivalent
• At least 2 years of experience in managing Network Security / Electronic / IT products.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

Location: Tuas

Working hours: 12 hours Day / Night Shift

Responsibilities

• Operate and maintain production machinery to ensure efficient and safe operations.
• Prepare and handle materials required for production processes.
• Safety and ISO14001 Environmental Accountability:
  - Ensure a safe, healthy, and environmentally friendly workplace by adhering to company policies, rules, and procedures.
  - Active involvement in prevention, elimination of potential safety hazards and participation in activities which promotes recycling, replacement and reduction of resource materials.
• Safety & Health Accountability:
  - Encourage the observance of all safety programs and training assigned to you.
  - Such programs are to be attended in a timely manner to ensure that work tasks carried out are in accordance with the company’s safety guidelines and SOPs.
• Good Manufacturing Practice (GMP) Accountability.
  - Comply with GMP rules and procedures to maintain high-quality production standards.
• Apply SOP and/or SWI in daily operations to ensure consistency and efficiency.
• Carry heavy equipment of up to 25kg as required during operations.

Requirements

• Minimum Nitec or higher in any engineering discipline
• Internship or prior experience in manufacturing is preferred.
• In a production environment, this role involves heavy load lifting. Candidates must be comfortable with physically demanding tasks and demonstrate a strong commitment to workplace safety.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Job Description & Requirements

Min 2 yrs. of SD agent working experience

Good Laptop/Desktop troubleshooting skillsets

Excellence customer handling skills

Excellence communication skills

Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

• Position: IT Admin
• Working days: 5 days + Alternate Saturday (full day)
• Working hour: 8:30am - 6pm
• Salary: $1900 - $2500 (salary details check comment)
• Office Location: Near Ubi / MacPherson MRT

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Work closely with management to achieve task/projects
• Plan and manage the schedule for operations to fulfil projects timelines and requirements
• Respond to customers and plan operations to service past projects.
• Monitor operations manhours.
• Proper documentation for job filing and input information into sever
• Perform department administrative and operational tasks
• Undertake any other ad-hoc projects/duties assigned

• Assisting in setting up the test equipment for production and engineering team.
• Handle all Test & Backend Equipment sustaining i.e. Bench, ATE, Handlers, Thermostream, ICOS, Laser Mark, etc.

Requirements:

• Nitec in Electronics / Electrical Engineering, Mechanical, Biomedical, Mechatronics
• Able to work rotating 12-hr shift

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Service Technician

• $2500 - $3300 + $60 handphone allowance
• Senoko
• Working hours: Mon - Fri 8am – 5pm, Sat 8am – 12pm

Requirements:

• Candidate must possess at least a NITEC, Professional Certificate in ( Electrical / Electronic / Mechanical) or equivalent.
• Must have basic Electrical/ Mechanical and Electronic background.
• Must have class 3 driving licence
• Able to start work immediately or short notice.

Job Responsibilities:

• Servicing, installation, testing and troubleshooting of electrical and mechanical parts at clients' premises or workshop.
• Access control, able to work under minimal supervision.
• Experience in Security System is a plus.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279