There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Overview of the Role

Accountable for the rectification and maintaining the facilities in good condition of internal and external features such as civil/structural and architectural works, sanitary and plumbing works.

The Building Technician is responsible for the following key areas:

1. To support Building operations

2. To perform any ad hoc tasks as required

Job Description

• Preparing the list of works, materials, tools, machineries, and other things to be used.
• Planning of works for the task given.
• Conduct inspection before and after the work.
• Able to communicate with the User
• Communicate closely to Supervisors by updating the works such as before, progress, after or completion of works on site.
• To attend and assisting in firefighting, major breakdown such as pipe burst, ceiling collapse, leaking, choke, etc., when there is an outbreak.
• Routine servicing, repairs and replacement of spares, consumable materials, items and components to all systems and equipment to ensure that they are operational.
• Knowledge in repairing of door accessories and hardware, painting works, carpentry.
• Hands-on support to Building operations
• Responsible for any ad hoc duties tasked by direct Supervisor or Management
• Carry out preventive and corrective maintenance of the designated Building premises.
• Documentation of scheduled routine findings and rectification.
• Attend to all work orders issued by the operations and management
• Knowledgeable in repairing of plumbing & sanitary fitting & fixtures.
• Daily routine inspection on building premise, Building fixtures and fittings etc.
• To handle & manage external Specialist contractors awarded jobs on-site.

Job Requirements

• Educational qualifications with either of the following:
• Higher NITEC (or equivalent) in relevant FM discipline, with minimum 3 years relevant experience; or
• NITEC (or equivalent) in relevant FM discipline, with minimum 5 years relevant experience; or
• Minimum SEC (Skill Evaluation Certification) of relevant FM discipline accredited by BCA, with minimum 5 years relevant experience; or
• Minimum 10 years of experience.
• Comfortable to work in hospital setting
• Able to commit to 5.5 work week with staggered rest days implemented due to operational requirements
• Able to work Overtime as and when operational requirements or work urgency entails.

Job Objectives

Manage Hadoop cluster in across all 4 environments (SIT, UAT, PROD and DR)

Key Responsibilities

· Manage Hadoop cluster across 4 different environments

· Ensure system is up and running 24 X 7

· Support user query or address any performance issue either with users query or system performance

Key Requirements

• Experience in managing large hadoop cluster with Cloudera CDH and CDP

• Experience in plan and execution of major and minor upgrades of Cloudera CDH and CDP

• Experience in administering various services within CDP including adding/deleting of nodes, supporting hardware replacements

• Posses good understanding of external tools integration with hadoop (qlik, PowerBI, SAS and Informatica)

• Experience in LDAP, SSHD and KRB authentications

• Experience in performing POC for open-source applications and tools

• Experience in performance tuning of various hadoop services and support end users in tuning application codes

• Backup and restore of various service components of hadoop cluster

• Certification in Cloudera CDH/CDP

• Scripting knowledge in Bash, Python and Perl, to automate and avoid repetitive tasks.

• Good technical knowledge of RHEL/Oracle Linux, and Unix hardware, operating system and system services will be an added advantage

Project Manager (IT / PMP certified)

• Working Hours: Mon-Fri
• Working Location: Central
• Salary up to $7000 (basic) + AWS!!!

We adopt an Agile development approach and work towards adopting tech best practices and cutting edge tools. We are seeking a highly skilled and versatile Project Manager to join our team. The successful candidate will be a proactive and organized professional who excels in managing multifaceted projects. This role is required to manage multiple products and liaise with respective product managers of the products.

What to Expect:

• Strategize project management and coordination for various initiatives, highlighting interdependencies.
• Finance Monitoring: Monitor project finances, track expenses, and ensure adherence to budget Constraints; Collaborate with the finance department to manage project funding and Expenditure; Regularly review and reconcile project-related financial records; Ensure accurate accounting of project costs and revenue.
• Procurement: Crafting and managing procurement for the product team, which includes Purchase Order (PO), and follow up on billing and invoices.
• Risk Management: Identify potential risks and develop mitigation strategies. Proactively manage and monitor risks throughout the project.
• Security Updates: Coordinate security assessments and implement necessary updates to management.
• Product Updates: Oversee the planning and execution of product updates and releases; Coordinate cross-functional teams to ensure seamless updates.
• Presentation: Prepare and deliver project-related presentations to stakeholders, team members, and management.
• Communication: Maintain clear and effective communication with project stakeholders, including team members, senior management, and external partners. Provide regular updates on project status, milestones, and issues.
• Documentation: Maintain accurate and up-to-date project documentation, including project plans, schedules, status reports, and risk assessments.

How to Succeed:

• Project Management Professional (PMP) or similar certification is a plus.
• Experiences in government sector.

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: speytu(at)scientecpersonnel.com by quoting "J43083" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidate will be contacted.

Elane Yap Theng Yu- R1989397
ScienTec Consulting Pte Ltd - 11C5781