This is a 12 months contract assigned to our client

Work Location: Victoria Street

Salary Range : $2,300-$2,600

Weekday shift

Shift 1 08:00 - 17:00

Shift 2 09:30 - 18:30

Shift 3 11:00 - 20:00

Saturday tentative.1 weekday off after 2 Saturdays

Shift 1S 08:00 - 12:00

Shift 2S 13:00 -17:00

Technical Helpdesk

1) Issue Management

a) Log all incoming calls and email and record sufficient information to facilitate effective incident

processing.

b) Identify the impact, urgency, and priority of incidents

2) Provide initial troubleshooting and support for incidents.

3) Escalate incidents that cannot be resolved by the service desk to the appropriate Application

Maintenance team and monitor progress.

4) Seek confirmation for closure from the user when resolution is provided.

5) Serve as the first point of contact for all incidents

6) Prepare issues statistic for reporting purposes.

7) Prepare daily, weekly and monthly report Daily monitoring

8) Liaise with client to clarify issue and assign issue to team for resolution.

9) Track and report on issues resolution.

10) Assess common issues and suggest improvement points.

11) Track and report on day-to-day operations to maintain system stability

Responsibilities

• Maintain and monitor application systems
• Provide technical consultancy and support to the operational users in the enhancement of existing applications technologies and systems, review and endorse technical design for all projects, work with users and vendors to implement enhancements that meet users’ requirements and thus enhances the current work processes.
• Identify, evaluate and recommend technical refresh of the application systems and technologies that would benefit and also maintain existing systems and projects.
• Manage and monitor the performance of the vendors engaged for the projects to ensure their contractual and Service Level Agreement (SLA) compliance, and to take appropriate corrective actions in cases of poor performance.
• Plan and manage the progress and budget of application projects and resolve arising issues so as to ensure the timely completion of the projects as scheduled.
• Any other ad-hoc duties as assigned by supervisor

Requirements

• At least a diploma or degree in Computer Science, Information Technology or its equivalent.
• 3 years or more of relevant work experience, preferably in enterprise application development and maintenance.
• At least 2 years of project management experience.
• Possess crisis leadership and project management skills.
• Possess strong analytical and trouble-shooting abilities.
• Ability to multi-task and manage various project simultaneously
• Possess good presentation and communication skills.

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Our Client is a leader in the Storage Software industry in Singapore. Due to their current expansion plan, they are looking for a IT Software Support Executive to join their team, in hopes of developing the current high performing team. They are located in the North.

Responsibilities

• Assist in implementing warehouse automated storage and retrieval systems, ensuring seamless integration with customer ERP systems, IT infrastructure, and networks.
• Collaborate in the setup and configuration of machines, conducting UAT/SIT, offering software user training, and providing Go-live support.
• Thoroughly document IT projects, outlining processes, configurations, and outcomes.
• Conduct on-site IT visits to assess requirements, troubleshoot issues, and gather insights for continuous improvement.
• Deliver remote helpdesk and on-site support promptly and professionally, addressing customers' technical needs.
• Station on-site as scheduled to provide hands-on IT software support, ensuring optimal customer satisfaction.
• Preparing IT service reports for tracking and analysis.
• Any other duty as assigned.

Requirement

• Mini Diploma or higher in Computer Science or IT
• Available to travel for support customer in Singapore & Malaysia
• Min of 2 years of experience in a similar position.
• Experience and Knowledge in software application support in inventory, warehouse management or ERP system
• Familiarity with basic IT infrastructure, server setup, and network troubleshooting will be added bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Our client is a well-established MNC, one of the leading players in the Machinery Manufacturing sector. Due to their current expansion plan, they are looking for an IT Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Provide support for various IT Operations with administrative expertise/knowledge.
• Responsible for the integration of new hardware and software into continuous IT operations.
• Change, incident, request and problem handling according to ITIL standards.
• Manage to handle any change/request/problem as per Information Technology Infrastructure Library (ITIL) standards.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma or Degree in Computer Science or other relevant field studies
• Minimum 3 years’ relevant working experience
• Willing to travel overseas when required

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

• Supervise the projects your team of technicians is working on
• Monitor your team of technicians and the projects they are working on
• Review the work of your team of technicians
• Provide technicians with mentorship, guidance, and training programs
• Arrange technician training programs, mentorship, and guidance
• Organize and lead technician mentorship, guidance, and training programs

Our client is a Global MNC, one of the leading players in the Industrial Equipment sector. Due to business needs, they are now recruiting a Maintenance Technician to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Assess the various mechanical and hydraulic systems, troubleshooting issues, and devising effective solutions.
• Interpret technical drawings, detecting the relevant faults/issues, and executing the essential repairs
• Be knowledgeable about engine components, handling the operation/maintenance of the designated tools and equipment
• Undertake maintenance tasks on large machinery, including lifting heavy parts/components
• All other adhoc duties as assigned

Requirements:

• Minimum Higher Nitec/Diploma in the relevant fields of Engineering
• Minimum 1 year of relevant working experience (Maintenance of heavy industrial equipment/vehicles)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

• Install and maintain IT systems across the company's various departments.
• Respond and resolve any IT issues that arise.
• Work with the IT team to develop long-term IT strategies to support the company's overall goals.
• Conduct regular backups of important data and ensure that disaster recovery plans are in place.
• Review existing programs and hardware and recommend upgrades or replacements as needed.
• Maintain accurate documentation for all IT systems and ensure that it is kept up to date.
• Provide technical support to company in a timely and professional manner.
• Identify, analyze, and troubleshoot technical problems and provide resolution.
• Document technical issues and resolutions for future reference.
• Collaborate with other IT team members to resolve complex technical problems.
• Communicate on technical issues and provide advice on potential solutions.
• Update and maintain the computer systems and software.
• Assist with hardware and software installations.

Requirements:

• Diploma in Computer Science, Information Technology or related field.
• Strong knowledge of Microsoft Windows and Office suite.
• Experience with network infrastructure, including switches, routers, and firewalls.
• Excellent problem-solving and analytical skills.
• Ability to work independently and as part of a team.
• Excellent communication skills.
• No experience is welcome to apply.

Chan Chee Meng
EA 07C3069
R1110620

Responsibilities:

• Lead the team in implementing the onboarding plan, ensuring alignment with project goals and maintaining high user satisfaction.
• Manage and influence user expectations based on predefined requirements and collected information.
• Plan and strategize user onboarding activities according to project deliverable timelines.
• Serve as the primary point of contact for business and vendors regarding user onboarding activities.
• Collaborate with other project teams to establish a unified onboarding approach based on the rollout plan.
• Ensure onboarding activities adhere to execution timelines and meet business and technical requirements.
• Monitor team adherence to delivery management standards and track progress regularly.
• Anticipate, manage, and resolve issues, acting as the primary contact for the testing, deployment, and onboarding team.

Requirement:

• Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or equivalent with 6 to 8 years of relevant working experience in project delivery and implementation.
• Strong stakeholder engagement skills to manage multiple stakeholders, including business users, project teams, and vendors.
• Team player with strong communication and interpersonal skills.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Job Descriptions

• In-house servicing and repair of specialty coffee equipment
• On-site visit to clients' premises for servicing and repair
• Maintaining an inventory of machines and spare parts
• Responding to clients' queries on equipment troubleshooting & repairs
• De-Installation and Installation of coffee making equipment

Job Requirements

• Fresh Graduates with technical skills are welcome
• Electrical knowledge preferred
• Team player
• Able to lift heavy machines

Additional Employee Benefits

• Birthday Leave + Annual Leave (starting from 14 days)
• Sick Leave
• Family and Friends discount on food and beverage at PPP Coffee(Funan) and Chye Seng Huat Hardware (Lavender)

Pharmacy Technician (Hospital) - Pharmaceutical Science / Pharmacy Support [3770]

Salary: $2, 200 - $2, 500
Working Days: Rotate shift including weekends & PH
Location: Novena

Job Responsibilities:

• Assist pharmacists in prescription processing, to ensure accuracy and targeted waiting times are met.
• Assist pharmacist-in-charge in planning and facilitating pharmacy operations (this will include both Inpatient & Outpatient operations of NCID) The duties include : Dispensing of medication Medication counselling Prescription interventions Inventory control Financial Counselling (e.g Medisave / CHAS / insurance etc)

Job Requirement:

• Polytechnic Diploma in Pharmaceutical Science OR WSQ Certificate in Healthcare Support (Pharmacy Support) OR non-registrable Pharmacy Degree

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Electrical Technician

Scope of Work:

• Basic Knowledge of Electrical Work
• Control Panel Wiring skills

Required Skillset:

• Basic Electrical Knowledge from School: Panel Wiring, Understanding Electrical Line Diagrams, etc.
• Fresh Hands or with Some Experience Accepted
• Positive & Hardworking People are Most Welcome

About Hyflow:

• Hyflow is in Water Treatment for more than 25 Years
• We have a Good Reputation & Track Record over the Years
• Working with the Concept of Filtration & Separation as our Foundation
• We Provide Pure Water, Waste Water & Water Recycling Treatment Solutions

Find out more About Us on our Website: https://hyflow.sg

Please indicate expected salary in your resume. Thank you.

Job Description:

• Provide support to Project Managers their admin work, document compilation, tabulation of reports and figures, meeting scheduling, onboarding and offboarding process, etc.
• Handle the IT account request and route to the relevant action parties for action and tracking the completion to close off the request.
• Assist in the preparation of system account reviews. Coordinate with the relevant parties for the review of system accounts.
• Assisting in the update and maintenance of the system register and tracking the end of support for the software component used by the various application systems.
• IT asset tracking and updating register.
• Track invoices and check for services rendered or goods received.
• Any other ad hoc duties as required that commensurate with the job grade.

Requirements:

• Diploma and above

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Our client is a Global MNC, one of the leading players in the Medical sector. Due to business needs, they are now recruiting a Lab Technician to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Note: This is a 1-year contract position, convertible.

Responsibilities:

• Conduct various testing procedures, and review the processes and results
• Ensure the safe and efficient execution of all testing procedures assigned
• Ensure adherence/compliance to both internal/external guidelines (eg. GMPs, ISO regulations, etc.)
• Participate in the identification/resolution of quality-related matters on the production site
• Prompt the company’s operations team on any issues that could potentially affect the customers’ overall experience
• Participate in the company’s various audit processes and quality assurance procedures/checks, provided feedback when necessary
• Maintain the necessary equipment calibration, ensuring the laboratory's operational efficiency
• Ensure all laboratory operations are conducted safely/efficiently, complying to the necessary guidelines
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in Microbiology, Biotechnology or other relevant field of studies
• Minimum 1 year of relevant laboratory working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Responsibilities:

• Define project scope, objectives, and deliverables. Develop detailed project plans, including schedules, budgets, and resource allocation.
• Lead cross-functional project teams, ensuring alignment with project goals and milestones.
• Effectively communicate project expectations to team members and stakeholders in a timely and clear manner.
• Identify project risks and develop mitigation strategies to minimize project disruptions.
• Ensure that project deliverables meet quality standards and client requirements.
• Monitor project budgets and financial performance, making necessary adjustments to stay within budget.
• Track project schedules and timelines, identifying and addressing any deviations.
• Manage project scope changes, ensuring that changes are documented, approved, and integrated into the project plan.
• Proactively identify and resolve project issues to keep projects on track.
• Build and maintain strong client relationships, serving as the primary point of contact for project-related matters.
• Prepare and deliver regular project status reports to clients and senior management.
• Maintain project documentation, including project plans, status reports, and meeting minutes.

Requirement:

• Bachelor's degree in Information Technology, Computer Science, or a related field (Master's degree preferred).
• Proven experience as an IT Project Manager (minimum 3-5 years) in a consulting or professional services environment.
• Strong understanding of project management methodologies, tools, and best practices.
• PMP, PRINCE2, or other relevant project management certifications are a plus.
• HCC or GCC Cloud experience is a added advantages
• Excellent leadership and team management skills.
• Effective communication and interpersonal abilities.
• Analytical mindset with strong problem-solving skills.
• Experience in managing multiple IT projects simultaneously.
• Client-focused approach with a commitment to delivering exceptional service.
• Adept at working in a fast-paced, dynamic consulting environment.
• Proficiency in project management software and tools.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Responsibilities:

• Troubleshoot day-to-day manufacturing issues, identify and/or implement system improvements that contribute to the achievement of throughput, yield, and product performance goals.
• Assist Engineer in data collection and organizing data for analysis. Perform failure analysis improvement tasks and efficiency as well as product yield.
• Ensure all activities are complying with SOP, ISO, GMP/GDP and FDA.
• Maintain good housekeeping and 5s at the workplace.
• Coordinate and participate in maintenance functions of all manufacturing equipment and ensure that they are all on good conditions. Schedule and perform all chemicals mixing activities and accountable for chemical mixing quality.
• Coordinate with calibration team for calibrate the measurement tool with need/required for on schedule calibration.

Requirements:

• Minimum Nitec in Engineering related
• At least 1 year of experience in equipment maintenance
• Experienced in semiconductor industry

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• A yard technician will assist the Asst. Yard Manager with the day to day yard operations. He must have the ability to operate a forklift and other heavy equipment and would require to complete certifications on safety operation of these heavy equipment.
• Work closely with the yard team in deliveries and shipment and safe keeping of all stock located within the warehouse.
• Do verification of incoming to and outgoing from of equipment / materials shipments from the warehouse
• Compares deliveries with specifications indicated on purchase orders/contract document and prepares discrepancy reports for any item not in compliance.
• Using delivery documentation or delivery notes, prepares items for dispatch to clients
• Inspects physical condition of the storage area, materials and equipment
• In conjunction with the Financial Controller undertakes physical inventories if required.
• Works within the company’s policies, objectives and quality management system. - Assist the Asst.Yard manager on maintaining the warehouse clean and presentable.

Requirement:

• Nitec or Higher Nitec in Maritime or Marine Engineering
• Experience in warehouse is a added advantages.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Job Description:

• You will be responsible for deploying Smart Home solutions to customer homes.
• Provide on-site consultations with electrician / ID / Client
• Setup up and install smart home devices
• On-site installation and commissioning co-ordination of smart home system, security system
• Troubleshooting / maintain / servicing at clients’ premises
• Setup rules and logic for smart home system
• Providing customer support
• Building positive customer relationships
• Setup Networking solutions within the client's home
• Engage & manage vendors for on-site implementation
• Learning and keeping up with new changes in technology and new product range.

Job Requirements:

• ITE graduate or Diploma/Degree in any discipline
• Can communicate clearly in English
• Must have at least basic electrical knowledge (eg. changing wall switches, light strips connections etc)
• Understand and have experience in networking setup
• Highly motivated and able to work independently and also work as a team
• IT Savvy - able to use Microsoft Office / Google Docs/Sheets
• Fast Learner and quick to adapt to changes
• The ideal candidate will have strong determination and perseverance.
• Those who are genuinely interested in Smart Home technology and wish to pursue a career in this industry.

Job Summary:

You will handle the IT helpdesk function , assisting users and also manage the servers to ensure it is always in good functional use . In addition, you will take care of the IT inventory and at times, be assigned to handle some IT projects under the guidance of you departmental head.

Pre-requisites:

• 3 years of IT Helpdesk ecxperience
• Diploma/Professional certificate in IT
• Patient and helpful personality
• Ability to multi-task

We are looking for a Process Technician to join our Singapore Tuas manufacturing facility to be the foundation of a high performing organization and oversee the production of diaper pants and baby wipes.

Reporting to the Lead Process Technician, you will play a pivotal role in operating the machines effectively while ensuring business objectives such as safety compliance, quality standards, and
productivity KPIs are met.

You will be involved in the entire chain of operations including loading
and unloading of raw materials, processing data and maintenance of machinery. In addition, you
will be collaborating closely with your team members as well as colleagues from other teams
(i.e. Quality, Engineering, Logistics etc).

The Process Technician role is important to ensure our
mill is operating in the most efficient manner and producing consistent high-quality products for
our consumers around the globe.

Location: Tuas

Working Hours:

- Day or night shift

Benefits:

- AWS + Variable Bonus

- Allowances

Responsibilities:

• Ensure all standards of operating procedures and checklist are accomplished
• Conduct periodic checks on machines and ensuring all process data are documented
• Ensure consistency in output and productivity KPIs are met
• Perform autonomous maintenance of machinery effectively and efficiently
• Trouble-shoot any machine-related issues by repairing or using replacement parts
• Communicate any problematic areas to the Lead Process Technician / Team leader and ask for additional support when necessary Quality
• Ensure conformance to product specifications and quality standards are followed in the
  manufacturing process
• Ensure quality defects are identified and rectified immediately
  Minimize machine and packaging waste
• Adopt safety practices that meet safety codes, policies, and guidelines
  Achieve business objectives through establishing and following safe workplace practices
  consistent with K-C guidelines
• Maintain housekeeping in line with bench marking standards

Requirements

• Minimum GCE “O” Level / NITEC or Higher NITEC / National Trade Certificate holder
• Minimum 1-2 years of relevant experience is preferred
• Open to fresh graduates as we have a structured in-house training program
• Candidate must be able to perform day/night shift work

We regret that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd

EA License No: 01C4394| Christine Cheah| Reg No: R1764383

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Responsibilities:

• Lead the team in implementing the onboarding plan, ensuring alignment with project goals and maintaining high user satisfaction.
• Manage and influence user expectations based on predefined requirements and collected information.
• Plan and strategize user onboarding activities according to project deliverable timelines.
• Serve as the primary point of contact for business and vendors regarding user onboarding activities.
• Collaborate with other project teams to establish a unified onboarding approach based on the rollout plan.
• Ensure onboarding activities adhere to execution timelines and meet business and technical requirements.
• Monitor team adherence to delivery management standards and track progress regularly.
• Anticipate, manage, and resolve issues, acting as the primary contact for the testing, deployment, and onboarding team.

Requirement:

• Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or equivalent with 6 to 8 years of relevant working experience in project delivery and implementation.
• Strong stakeholder engagement skills to manage multiple stakeholders, including business users, project teams, and vendors.
• Team player with strong communication and interpersonal skills.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Our client, a well-established company is seeking for an IT Manager ( In-House Role - Infrastructure Project )

Requirements

• Diploma or degree in IT / Computer or relevant
• At least 3 to 5 years experience leading a small team to run Projects - IT Operation.
• Hands-on experience in management and administration of all tasks assigned related to IT infrastructures including Servers and Network.
• Knowledge in Project Management, Project Tenders, IT budget for IT infrastructure and Vendor Management
• Strong communication and interpersonal skills..
• Independent and team player

Others

• Salary up to $ 6,000.00 + AWS + VB
• Office hours, 5 day work week
• 21 Days Annual Leave
• Central area

Interested candidate can send in your resume (word format prefer) to [email protected]

This is a crucial role in bridging the gap between business needs and technology solutions. Your primary responsibility is to analyze the business processes, identify areas for improvement, and propose IT solutions to enhance efficiency, productivity, and overall performance.

Key Responsibilities:

• Collaborate with stakeholders, including business users, managers, and IT teams, to elicit and document business requirements.
• Analyze and evaluate existing business processes to identify inefficiencies, bottlenecks, and areas for improvement
• Collaborate with stakeholders to define and document the desired future state of business processes and systems. Develop functional specifications and use cases to communicate requirements to development teams. Propose IT solutions, such as software applications, systems integration, or process changes, to address business needs.
• Create comprehensive and detailed requirements documentation, including functional and non-functional requirements, business rules, user stories, and acceptance criteria. Ensure clarity, consistency, and completeness of requirements to guide the development and testing phases.
• Assist in managing the impact of proposed changes on business processes, systems, and people. Identify potential risks and challenges associated with implementing new solutions and work with stakeholders to develop change management strategies.
• Collaborate with the testing team to define test scenarios and validate that the developed solutions meet the specified requirements. Participate in system testing, user acceptance testing (UAT), and troubleshooting to ensure successful implementation.

Your Profile:

• Must be a Singaporean Citizen to get the required clearance.
• 3 years’ IT Business Analyst experience or equivalent.
• Deep understanding of business processes.
• Stakeholder/client management skills.
• Experienced in developing user manuals.
• Experienced in creating & performing acceptance test plans.
• Good verbal and written communication skills

Responsibilities:

• Collaborate with the presales team to conduct site surveys and assessments. This involves evaluating the customer's location, infrastructure, and specific requirements to determine the ideal setup and deployment for the robot
• Responsible for setting up, commissioning the robot on-site and ensuring the robot is ready for operation
• Perform thorough testing, identify and troubleshoot errors/failures and implement appropriate solutions to resolve the issues promptly
• Handle repairs and maintenance tasks for the robot. This involves conducting regular maintenance activities as per the SOP/guidelines and addressing any breakdowns or equipment failures
• Travel to customer sites, both local and international (whenever necessary), to provide on-site support, conduct setup/commissioning, perform maintenance tasks, and resolve technical issues at short notice to provide support or address urgent issues. Additionally, you should be willing to adapt to the customer's work environment and schedule, which may include night shifts when necessary
• Responsible for documenting service and fault reports. This includes accurately recording the details of the service provided, issues encountered, and the actions taken to resolve them. These reports are typically submitted to superiors and key individuals within the organization for review and analysis
• Maintain detailed records of all tasks related to customer service. This includes maintaining customer service logs, updating internal service records, and ensuring all documentation is completed in a timely manner
• Train customers and end-users on the proper handling, maintenance, and safety procedures of robot operation. Create and update documentation, including user manuals and service guides, to facilitate knowledge transfer and enhance support processes

Requirements:

• Fresh graduates are also welcome to apply
• Minimum Diploma in Engineering or other related fields
• Required: Experience in AGV and Ubuntu
• Experience with troubleshooting and debugging hardware, electronics, and software
• Excellent problem-solving skills and the ability to work under pressure in fast-paced environments
• Effective communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders
• Strong communication skills in English (both oral and written)
• Tools: Basic knowledge on handling mechanical, electrical and electronic tools
• Able to perform simple network configuration

You will be joining a tight-knit group of IT professionals chartered with providing the best outcomes for our customers. In this role you will be pivotal in how the Motional network infrastructure functions and how we maintain and improve operational stability and efficiency. The Motional network is vital to the movement of Pedabytes of data throughout our on-prem and cloud environment. You will be at the forefront of ensuring consistent performance of the systems.

What you'll be doing:

• You will be asked to provide technical insights and recommendations to the entire IT staff as appropriate
• You have the opportunity to review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems
• You will develop and administer network and security monitoring systems to track system availability using a variety of tools.
• You will provide support of our network and security operations globally by interacting with others to troubleshoot and resolve a variety of issues
• You will be asked to mentor and train other members of the IT team to increase overall capabilities
• You will create technical documentation and runbooks used by other IT members to reduce time to resolution of incidents and service requests

What we're looking for:

• You’re capable of initiating actions to reduce barriers and leverage the advantages of a diverse team and individual styles, ideas and professional or educational backgrounds.
• You work effectively with very limited oversight
• You have functioned in network engineering or support roles over the last 5-10 years
• You possess advanced technical troubleshooting, diagnosing, and problem-solving skills
• You should have competency in WAN/LAN/Firewall/Wireless systems, with emphasis on Cisco and Palo Alto solutions
• You have strong knowledge of network technologies such as BGP, LACP, OSPF, LACP, 802.1q, etc
• You have good verbal/written communications skills, you are able to translate technical information into understandable terms to a variety of audiences.

Bonus points (not required):

• Technical Certifications such as CCNP and/or AWS are not required but are a plus
• Knowledge of scripting and automation tools, including Python, Ansible, and PowerShell a plus

About Us

Sygnum is the world’s first bank for digital assets, founded in Switzerland and Singapore, and operating globally. We make digital assets bankable, secure, and convenient, empowering our clients to invest in the digital asset economy with complete trust.Sygnum’s diverse and talented team of banking, investment and DLT (Distributed Ledger Technology) experts is pioneering access to future finance and shaping the development of a trusted digital asset ecosystem.

About the role

Join us in building the next generation Corporate IT Operation organization and have impact, influence international business growth, and work with a great, global team. We are the corporate platform developers, pushing forward with best-of-breed Azure and AWS Business Tools innovation team. Do you desire to work with a great team and company that really understands the value of Information Technology and its impact?

What we offer

• Operate and maintain multiple Azure environments (Dev/Test/Production)
• Integrate 3rd party tools and portals with our existing environment
• Collaborate to support, monitor and improve corporate software infrastructure
• Collect and process requests from internal customers (2-3 Level)
• Active participation in projects such as improvement of security processes, establishment of workflow procedures, automation of daily tasks, etc.
• Partially taking on the role of duty manager on global scale

What you offer

• 3-5 years of experience as a System Administrator and /or Cloud Engineer
• Extensive experience with Windows, Azure and other cloud environments
• Basic knowledge in PowerShell & batch scripting.
• The ability to understand and support complex environments across different technologies and solutions.
• Excellent interpersonal skills coupled with the ability to communicate with all levels of the organization
• Able to work under your own initiative to achieve team goals
• Drive creative changes & continuous improvements
• Mentor and guide team members to assist in their career development

Our Benefits

• The chance to be part of a movement shaping the futures of our world’s financial system.
• Work on new, cutting-edge technology in the blockchain space.
• Competitive salary packages and chances to leave individual footprints.
• An amazing, diverse, highly skilled, international, and motivated team of professionals.

If you’re passionate for technology and blockchain with a massive worldwide impact, then we're looking forward to receiving your CV!