The security analyst is responsible for analysing cybersecurity events, improving threat detection capabilities and procedures. If an event results in a security incident, the analyst will work with the relevant stakeholders to respond and contain the incident.

Key Responsibilities:

- Improving threat detection capabilities, driving lessons learn from incidents and identifying potential gaps in security controls.

- Responsible for maintaining detection capabilities for the SOC.

- Analyse large dataset and correlate information from various sources to identify the root cause to an incident.

- Enhance and drive improvements for SOC detection and response playbooks.

- Take the lead in incident response to minimize the impact of a security incident to our organization.

- Work cooperatively with various IT infrastructure team, applications and business units for the effective operations of the security.

Qualifications:

- 3 years or more relevant working experience in information security technologies.

- Understanding of the tactics, techniques and procedures of cyber advesaries.

- Insurance / Financial industry experience.

- Industry certifications CISSP, CEH, or GIAC preferred.

- Experience in Splunk preferred.

- Comfortable with analysing and processing large datasets.

- Good interpersonal and communication skills.

- Willing to learn and able to work well in a team.

Job Description & Responsibilites

• Align organizational IT strategy with the overall customer experience strategy to ensure a seamless user journey
• Coordinate resource management (manpower and assets) strategies with business objectives across various initiatives.
• Establish measures to improve vendor management capabilities within the orgainisation.
• Callaborate with stakeholders to evaluate and prioritize the development needs of users based on organisational goal and project priorties to maximize business cost efficiency.
• Optimize and enhance existing operational standards and procedures.
• Integrate newly enabled IT processes and systems across-functional teams.
• Partner with internal IT departments and third-party developers across Asia to deliver cohesive solutions.
• Assist in documenting test results to support the efficient resolution of problems and to capture defect data.

Requirements

• Bachelor's Degree or equivalent qualification.
• 5 to 7 years of business solution analysis or project management experience.
• Experience with Finance & ERP systems (Microsoft D365 and Oracle ERP) is preferred.
• Experience in web-based technology including HTML, web-based services APIs, JSON, XML.
• Familiar with different EDI solutions or APIs.
• Experience with data analytics & business intelligence is a plus.
• Strong expertise in project management, with robust document-writing, communication, and coordination abilities.
• Exceptional analytical and problem-solving skills combined with a strategic mindset.
• Customer-centric approach to IT delivery to enhance user satisfaction.
• Demonstrated experience in vendor souching, negotiations, and contract management.
• Candiate is required to interact with stakeholders in Hong Kong, hence the ability to speak Cantonese fluently is a must.

• To develop, lead, execute and manage IT Governance initiatives for IT Stakeholder Management, Value Delivery, Resource Optimisation & Risk Management.
• Ensure IT & OT Governance framework, policies, and procedures are reviewed and update to date, with relevant industry best practice
• Assisting CISO to develop cybersecurity road map and identify the gaps, develop the plan to close the gaps.
• Review and assess IT Implementation to ensure IT Project Governance / IT Security is adhered to the organization policies
• Provide consultancy to internal teams to adhere to best practices on project management
• Conduct and facilitate on external audits such Cybersecurity, Financial Audits
• Review and assess IT Implementation to ensure IT Governance / IT Security is adhered to the organization policies
• Ensure compliance with applicable laws and regulatory requirements and policies.
• Develop, implement, maintain, and improve the risk management framework, make sure it is based on best practices from international standards.
• Coordination with external (regulatory) agencies on cybersecurity and audit matter

RELEVANT EXPERIENCE

• Minimum 10 years of relevant working experience
• Willingness to hands-on as part of mentoring the team to meet its objective in a collective manner.
• Highly resourceful individual who possess strong analytical skills
• Well verse in IT Governance, Project Management & Methodologies
• Good understanding in Security Standards such ISO27001, IEC62443 and NIST etc.
• Good understanding of various regulation/laws related to cybersecurity

EDUCATIONAL QUALIFICATIONS

• Degree in Computer Science, Computer Engineering, Electrical Engineering or other relevant field of study.
• Project Management certification such as PMP, CAPM, PRINCE2 will be an advantage
• Professional certification such as CGEIT ,CISM, CISA, CISSP, CRISC will be an added advantage

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Job Description:

• Manage and maintain security protocols, IT systems, networking infrastructures and database systems.
• Troubleshoot technology issues.
• Manage multiple projects simultaneously.
• Work with inter-disciplinary teams to craft IT solutions.
• Communicate complex information to a non-technological audience.
• Assist in researching, designing and implementing new programs.
• Identify and solve problems in existing hardware and software solutions.
• Develop, modify and maintain database.

Job Requirements:

• Diploma or Bachelor's degree in computer science or related field.
• Minimum 4 years of relevant working experience in the technology space.
• Knowledge on relevant IT standards and practices.
• Knowledge of Information Technology strategy development, including network.
• Experience in SAP software and implementation will be an added advantage.

We regret that only shortlisted candidates will be notified.

Interested applicants kindly click on “apply now” or send your updated resume to [email protected]

Jayden Kua Jing Yu
Registration Number: R24124814
EA License Number: 02C4944
People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com

Responsibilities:

• Manage IT infrastructure, including enterprise applications, end-user support, and network services, ensuring system performance and stability.
• Provide technical support for hardware and software issues across a variety of devices, including laptops, desktops, and mobile devices.
• Troubleshoot network, system, and application issues, performing root cause analysis and implementing solutions to enhance operational efficiency.
• Collaborate with vendors and service providers to resolve technical issues and ensure timely support.
• Oversee asset and license management, maintaining compliance and accurate inventory records.
• Plan and execute IT projects, system upgrades, and process improvements to support strategic goals.

Requirements:

• Diploma or higher qualification in Information Technology or a related field.
• Minimum 3 years of experience in IT support, including desktop, network, and systems administration.
• Proficiency in technologies such as VMware, Active Directory, Office 365, and endpoint security tools.
• Strong problem-solving, communication, and organizational skills with the ability to manage multiple tasks effectively.

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856

Location:

Changi

Position Overview

Assist in managing Infrastructure and IT Security related, for Regional Office (South Asia Ocean Region).

Responsibilities

• Support the Regional Cloud Infrastructure hosting all the Critical Regional Business Solutions.
• Support Cloud Consolidation and Integration to Common Cloud for the Region.
• Plan, Design and Setup adequate Infrastructure for Operation Companies (OPCOs) to connect to Global and Regional Solutions.
• Support various Regional IT Infra projects, with primarily focus on Infrastructure, Elimination of Legacy hosted Infra.
• Support SD-WAN and other Infra Initiatives for the Region.
• Work closely with Global / Regional / Country IT teams to implement & Support Global IT Security Initiatives
• Manage other duties as assigned for Automation of Patch Management (Using Manage Engine), for GSOC, implementing Multi-Factor Authentication (MFA), Zscaler, Rapid 7 (Vulnerability Management), Trend Micro EDR and Others.
• Supporting initiatives advised by Global Security Audit (GSA) teams, resulting in overall improvement of IT Security Posture for the region.
• Assist in Documentation of IT Section Policies.
• Regular PDCA and follow up with Countries, to ensure Adherence for the above Initiatives.
• Any other ad hoc duties assisgned by your supervisors.

Requirements & Qualifications

• Minimum Bachelor’s degree in IT or related field.
• Minimum 5 to 7 years In-Depth experience in Handling IT Infrastructure & IT Security at a Regional Level.
• Business driven with a Strong understanding of Prevalent / Current IT infrastructure and IT Security Solutions.
• Infrastructure Management and IT Security Skills.
• Cloud Solution Skills with a Must have experience to handle a regional Cloud Setup using AZURE.
• Understanding of relevant technology requirements required to handle the Responsibilities mentioned above.
• Strong Project Management Skills.
• Proven strength in strategic and conceptual thinking and design, implementation, and execution of strategies.
• Strong problem-solving and Co-ordination skills.
• Strong Vendor Management Skills.
• Proficient in Microsoft O365 Tools (Word, Excel, PPT and Others)
• Business travelling may be required for this position.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Job Responsibilities:

• Liaising with Government agencies on deliveries matter
• Arranging delivery schedule for in-house drivers on daily basis
• Liaising with the Sales Dept & IT Dept closely on after-sales matters
• Maintain asset inventory and data records
• Liaising with clients for relocation and arranging with in-house driver team
• Preparing IT Engineers schedules for on-site to perform cryptographic erasure and verification before arranging driver to collect back the equipment from agency
• Preparation and submitting monthly reports for each tender
• Sending reminder emails in the interval of 3 months, 2 months and 1 month before the expiry dates to agencies to prepare and return the equipment before end-of-lease date
• Any ad hoc requirements by the Manager
• Handle incoming calls and email enquiries from corporate customers

Requirements:

• Minimum Diploma in Business Administration or related studies
• Good communication skills and able to work independently
• Able to work in fast-paced environment
• Customer oriented and able to liaise with different stakeholders
• Enjoy interacting and communicating with people and maintaining a good rapport
• Proficient in MS office

Job Responsibilities:

· Responsible for maintenance of IT infrastructure.

· Co ordinate and implement new systems to expand existing infrastructure

· Day-to-day troubleshooting of PCs, servers and network

· Liaise with external vendors for servicing and support of IT infrastructure

· Coordinating and implementing of new equipment / systems

· Assist in the setting up of IT equipment for club events

· Maintenance of IT infrastructure including patching, updating, AV scanning, and backups

· Maintenance of IT infrastructure including:

• Network – LAN, Wireless, VOIP etc
• Hardware – Club2000e and various modules, Active Directory, Terminal Server, WSUS, Firewall, VOIP, Mail, Web etc
• Software – Operating Systems, Software Products, Software Licenses.

· Provide advice to internal departments on new and existing IT-related equipment

· Record and write minutes of meetings for IT sub-committee

· Provide related IT training to staff

· Any ad-hoc work as assigned by IT Snr Manager/General Manager

Requirements

· Minimum Diploma

· Fresh graduates are welcome to apply

· Knowledge of best practices in IT administration and system security

· Good interpersonal and communications skills

· Ability to listen and active problem-solving skills

· Ability to identify issues, recommend and implement strategies to resolve problems and manage issues effectively

Highlights:

• Permanent job opportunity
• Great remuneration & benefits
• Great career progression
• Location: East

Position Overview

Assist in managing Infrastructure and IT Security related, for Regional Office (South Asia Ocean Region).

Responsibilities

• Support the Regional Cloud Infrastructure hosting all the Critical Regional Business Solutions.
• Support Cloud Consolidation and Integration to Common Cloud for the Region.
• Plan, Design and Setup adequate Infrastructure for Operation Companies (OPCOs) to connect to Global and Regional Solutions.
• Support various Regional IT Infra projects, with primarily focus on Infrastructure, Elimination of Legacy hosted Infra.
• Support SD-WAN and other Infra Initiatives for the Region.
• Work closely with Global / Regional / Country IT teams to implement & Support Global IT Security Initiatives
• Manage other duties as assigned for Automation of Patch Management (Using Manage Engine), for GSOC, implementing Multi-Factor Authentication (MFA), Zscaler, Rapid 7 (Vulnerability Management), Trend Micro EDR and Others.
• Supporting initiatives advised by Global Security Audit (GSA) teams, resulting in overall improvement of IT Security Posture for the region.
• Assist in Documentation of IT Section Policies.
• Regular PDCA and follow up with Countries, to ensure Adherence for the above Initiatives.

Requirements & Qualifications

• Bachelor’s degree in IT or related field.
• Minimum 5 In-Depth experience in handling IT Infrastructure & IT Security at a Regional Level.
• Business driven with a Strong understanding of Prevalent / Current IT infrastructure and IT Security Solutions.
• Infrastructure Management and IT Security Skills.
• Cloud Solution Skills with a Must have experience to handle a regional Cloud Setup using AZURE.
• Understanding of relevant technology requirements required to handle the Responsibilities mentioned above.
• Strong Project Management Skills.
• Proven strength in strategic and conceptual thinking and design, implementation, and execution of strategies.
• Strong problem-solving and Co-ordination skills.
• Strong Vendor Management Skills.
• Good verbal and written communication skills.
• Proficient in Microsoft O365 Tools (Word, Excel, PPT and Others)
• Business travelling may be required for this position.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or send your latest resume in MS Word format to [email protected] with providing the following information:

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832

Highlights

• Basic + Allowance + VB
• Changi, East
• Regional (South Asia), Travel
• IT Infrastructure & IT Security

Responsibilities

• Support the Regional Cloud Infrastructure hosting all the Critical Regional Business Solutions.
• Support Cloud Consolidation and Integration to Common Cloud for the Region.
• Plan, Design and Setup adequate Infrastructure for Operation Companies (OPCOs) to connect to Global and Regional Solutions.
• Support various Regional IT Infra projects, with primarily focus on Infrastructure, Elimination of Legacy hosted Infra.
• Support SD-WAN and other Infra Initiatives for the Region.
• Work closely with Global / Regional / Country IT teams to implement & Support Global IT Security Initiatives
• Manage other duties as assigned for Automation of Patch Management (Using Manage Engine), for GSOC, implementing Multi-Factor Authentication (MFA), Zscaler, Rapid 7 (Vulnerability Management), Trend Micro EDR and Others.
• Supporting initiatives advised by Global Security Audit (GSA) teams, resulting in overall improvement of IT Security Posture for the region.
• Assist in Documentation of IT Section Policies.
• Regular PDCA and follow up with Countries, to ensure Adherence for the above Initiatives.

Requirements

• Minimum Bachelor’s degree in IT or related field.
• Minimum 5 to 7 years In-Depth experience in Handling IT Infrastructure & IT Security at a Regional Level.
• Business driven with a Strong understanding of Prevalent / Current IT infrastructure and IT Security Solutions.
• Infrastructure Management and IT Security Skills.
• Cloud Solution Skills with a Must have experience to handle a regional Cloud Setup using AZURE.
• Strong Vendor Management Skills.
• Proficient in Microsoft O365 Tools (Word, Excel, PPT and Others)
• Business travelling may be required for this position.

HOW TO APPLY:

Interested applicants, please email to “[email protected]”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Sim Jia Hui (Jacinda)
EA Personnel Reg No: R22106242

(Location - Changi), EAST REGION

Position Overview

Assist in managing Infrastructure and IT Security related, for Regional Office (South Asia Ocean Region).

Responsibilities

• Support the Regional Cloud Infrastructure hosting all the Critical Regional Business Solutions.

• Support Cloud Consolidation and Integration to Common Cloud for the Region.

• Plan, Design and Setup adequate Infrastructure for Operation Companies (OPCOs) to connect to Global and Regional Solutions.

• Support various Regional IT Infra projects, with primarily focus on Infrastructure, Elimination of Legacy hosted Infra.

• Support SD-WAN and other Infra Initiatives for the Region.

• Work closely with Global / Regional / Country IT teams to implement & Support Global IT Security Initiatives

• Manage other duties as assigned for Automation of Patch Management (Using Manage Engine), for GSOC, implementing Multi-Factor Authentication (MFA), Zscaler, Rapid 7 (Vulnerability Management), Trend Micro EDR and Others.

• Supporting initiatives advised by Global Security Audit (GSA) teams, resulting in overall improvement of IT Security Posture for the region.

• Assist in Documentation of IT Section Policies.

• Regular PDCA and follow up with Countries, to ensure Adherence for the above Initiatives.

Requirements & Qualifications

• Minimum Bachelor’s degree in IT or related field.

• Minimum 5 to 7 years In-Depth experience in Handling IT Infrastructure & IT Security at a Regional Level.

• Business driven with a Strong understanding of Prevalent / Current IT infrastructure and IT Security Solutions.

• Infrastructure Management and IT Security Skills.

• Cloud Solution Skills with a Must have experience to handle a regional Cloud Setup using AZURE.

• Understanding of relevant technology requirements required to handle the Responsibilities mentioned above.

• Strong Project Management Skills.

• Proven strength in strategic and conceptual thinking and design, implementation, and execution of strategies.

• Strong problem-solving and Co-ordination skills.

• Strong Vendor Management Skills.

• Good verbal and written communication skills.

• Proficient in Microsoft O365 Tools (Word, Excel, PPT and Others)

• Business travelling may be required for this position.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

TECHNICIAN / SENIOR TECHNICIAN $2,500 + BENEFITS @ Tagore Lane

• Min 2 years experience in commercial building maintenance.
• Carry out routine inspection and maintenance of M&E and estate functions.
• Carry out minor repairs and maintain general cleanliness in the building and around the perimeters.
• NITEC (electrical).
• 5.5 day week.
• Singaporeans only.
• Medical & dental benefits, medical leave and annual leave encashment.
• REVENUE sharing.

Email resume to [email protected] or WhatsApp 9758 2892

IT INFRASTRUCTURE ENGINEER RESPONSIBILITY:

The IT Infrastructure Engineer is responsible for the implementation, operation and maintenance of application infrastructure services that meet application requirements and business needs, and is aligned to Government’s policies, standards and procedures. The IT Infrastructure Engineer will get to:

• Engage stakeholders to translate business requirement into application infrastructure design and services to meet the intended availability, capacity, resiliency, security and continuity requirements;

• Forecast budget needed to support the project initiatives and maintenance contracts;

• Work with service providers to design, develop, deploy and configure IT application infrastructure projects to meet confidentiality, availability and data integrity needs;

• Ensure Agency’s Technical Architecture and application infrastructure are in compliance with IM8 and Agency’s IT Policies and Standards;

• Manage day-to-day delivery and support of application infrastructure services; and

• Collaborate with other government agencies and central services teams to facilitate and deliver government-wide application services.

EXPERIENCE AND SKILLS NEEDED

• Degree or Diploma in IT, computer or related disciplines

• Minimum 3 years of working experience for Engineer and 5 years of working experience for Senior Engineer • Hands-on experience in at least 1 full project development life cycles for Engineer and 3 full project development life cycles for Senior Engineer

• Ability to take a broad, strategic perspective as well as drill down to understand business needs and challenges

• Results and customer oriented mind-set

• Team player with strong organization and people handling skills

• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders

• ITIL v3 Foundation certification preferred

Role: IT INFRASTRUCTURE ENGINEER

RESPONSIBILITY

The IT Infrastructure Engineer is responsible for the implementation, operation and maintenance of application infrastructure services that meet application requirements and business needs, and is aligned to Government’s policies, standards and procedures.

The IT Infrastructure Engineer will get to:

• Engage stakeholders to translate business requirement into application infrastructure design and services to meet the intended availability, capacity, resiliency, security and continuity requirements;

• Forecast budget needed to support the project initiatives and maintenance contracts;

• Work with service providers to design, develop, deploy and configure IT application infrastructure projects to meet confidentiality, availability and data integrity needs;

• Ensure Agency’s Technical Architecture and application infrastructure are in compliance with IM8 and Agency’s IT Policies and Standards; • Manage day-to-day delivery and support of application infrastructure services; and

• Collaborate with other government agencies and central services teams to facilitate and deliver government-wide application services.

EXPERIENCE AND SKILLS NEEDED

• Degree or Diploma in IT, computer or related disciplines

• Minimum 3 years of working experience for Engineer

• Hands-on experience in at least 1 full project development life cycles for Engineer and 3 full project development life cycles for Senior Engineer

• Ability to take a broad, strategic perspective as well as drill down to understand business needs and challenges

• Results and customer oriented mind-set

• Team player with strong organization and people handling skills

• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders

• ITIL v3 Foundation certification preferred

Responsibities

• Assist in setting up the vessel maintenance system for new addition vessels to the fleet and existing vessels.
• Help to update the vessels maintenance system within the fleet vessels.
• Assist to complete for Request for change (RFC) from vessels an office in time.
• Check/find correct info in Maker's Drawing/ Manual of specific equipment if needed to update/ admend in the system.
• Assist and support the organization to succeed with our maintenance strategy.

Requirement:

• Experience working with vessel maintenance system.
• Presvious experience as a marine engineer or deck officer is advantage.
• Excellent verbal and written communication skill in English.

Clarence Khoh

R1552376

Key Responsibilities:

Plan, initiate, and manage IT projects (e.g., SharePoint, eGIRO) ensuring they meet timelines, budget constraints, and project specifications.

Liaise with project vendors to coordinate and oversee project delivery.

Lead the development of new software applications (e.g., Banking software) and systems, including requirement gathering, design, coding, testing, and deployment.

Ensure quality and functionality of the software and systems meet the organizational

standards.

Analyze the work plan for the department, identifying key areas for improvement and optimization.

Write detailed reports on project progress, department performance, and other relevant metrics.

Identify the types of reports to be submitted from the department and ensure timely and accurate submission.

Liaise with internal stakeholders to determine their technology needs and ensure IT

projects align with the overall business strategy.

Research and implement new technologies that can improve the efficiency and effectiveness of business operations.

Proactively seek out opportunities for technological improvements and present recommendations to senior management.

Ensure all IT practices comply with regulatory standards and company policies.

Maintain thorough documentation of all projects and change management processes to ensure transparency and compliance.

Qualifications

Bachelor s degree in Information Technology, Computer Science, or a related field.

Have some experience in IT project management and software development.(preferred)

Proven track record of successfully managing IT projects from initiation to completion.

Experience in developing and deploying software applications, particularly in the banking or financial services sector.

Experience with database management systems.

Strong analytical and problem solving skills.

Experience in writing detailed reports and performance metrics.

1. IT Technical Responsibilities

1. Maintenance, administration and monitoring of Servers
2. Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
3. User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
4. Maintenance/ Administration of Network Infrastructure
5. Maintain and update firewall settings
6. Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
7. Assist IT Manager in implementing information and cyber security and control structures
8. Handle system backup, storage management and system recovery.
9. Conduct servers backup (daily/weekly/monthly backup)
10. Handle renewal of maintenance services for IT equipment/ software licenses
11. Perform tests and evaluations on new software and hardware
12. Liaise with vendors for IT equipment purchase and technical support
13. Liaise with vendors for new voice circuits, leased lines, data subscriptions, etc
14. Check invoices from vendors & perform cost allocation (Voice circuits & data subscription) for Finance
15. Provide desktop support duties
16. Workstation and trading phone setup for new users
17. Install and configure computer hardware, software, systems networks, printers and scanners, etc.
18. Provide technical support for User Desktops, BT Trading system, voice circuits, etc across the company (in person or over phone)
19. Support of desktop applications like Bloomberg and Refinitiv related applications
20. Troubleshoot hardware and software issues
21. Rollout Windows updates and patches
22. Regular checks for PC and Server OS patches and updates

2. Others

1. Assist in office renovation
2. Shifting of User positions or desk positions
3. Perform duties of an SMO – Safe Management Officer (acting as a back-up for the main SMO)
4. Any adhoc assignments by Management

Requirements

- Minimum Diploma in Information Technology related field

- Minimum 1 year of experience

- Experience in firewalls, routers and switches configurations

- Experience in MS Active Directory Account, MS Exchange, VMWare and Linux administration

- Meticulous, resourceful, independent, good interpersonal skills and sense of responsibility

- Possess MCSA, MCP, CCNA knowledge and working experience in financial sector will be added advantage

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally

Mon to Thurs 8.30am - 6pm

Fri 8.30am - 5.30pm

The primary purpose of the position of Senior IT Systems Analyst is to analyse, design, and enhance the Company’s Information Systems to ensure they effectively support and contribute to the overall mission and objectives of the organization.

They work with business stakeholders, IT teams, and vendors to identify requirements, develop solutions, and ensure that systems meet the needs of the organization.

Responsibilities

• Management and support of daily End Users IT requests/issues on business application and Workflow systems

• Ensure IT Tickets are properly logged and followed up with timely escalation to the supervisor and vendors

• Support of business application systems consist of but not limited to DMS (Dealer Management System) and CRM (Customer Management System).

• Ensure proper workflow and documentation of business application systems are in place in the areas of application data backups, housekeeping process, project documentation, application disaster recovery procedures, application licenses and inventory

• Ensure applications conform to stakeholder requirements, reviewing & updating of software design architecture, technical documents, maintaining and enhancing existing application systems

• Work closely with business functions on business application projects, assist & participate in the design & development of new/upgraded of these systems, liaising with vendors to support established specifications & requirements.

• Maintaining open communication with stakeholders and reporting progress and issues to project management and relevant teams.

• Perform periodical audit and security review in the domain of business application systems, accounts, design, architecture to ensure setup adhering to IT Governance & Compliance requirements.

• Designing information systems, including software and hardware components, that meet business requirements and align with IT standards and policies.

• Perform impact analysis arising from business change requests.

• Collaborating with software developers, IT engineers, and other stakeholders to implement and integrate systems.

• Testing and debugging systems to ensure that they meet functional and performance requirements.

• Providing training and support to end-users and IT staff on the use and maintenance of systems.

• Ensuring that systems comply with relevant laws, regulations, and standards.

• Providing technical guidance and mentoring to junior system analysts

• Perform any other duties as directed by Section Head and Management

Experience

• Bachelor or higher qualification in Technology /Information Management /Computer Science

• At least 5 years of technical HANDS-ON experience in business applications support, development, testing, systems design or project management (SDLC)

• Good programming skills in ASP.NET, .NET Core, C#, PHP, Javascript, HTML5,

• Previous project experience with Microsoft end-user technology and related applications. (eg: Microsoft Office 365, Microsoft Teams, Power Automate, Power Apps)

• Experience in the implementation & support of business application systems utilising technologies in the areas of Microsoft solutions.

• Have deep knowledge in Relational Database Management System (RDBMS) such as MS SQL and SQL

• Possess strong business process and analytical skills with the ability to assimilate information quickly, and able to communicate requirements and issues clearly and concisely.

• Knowledge and experience on Automotive Industry business process and application systems preferred.

• ITIL, Microsoft MCDBA, Salesforce and PMP certificate holders will be an added advantage

• Excellent analytical & problem-solving skills, strong self-initiative, good communication skills, can-do attitude and great team player

• Analytical Skills: Strong analytical and problem-solving skills are necessary, including the ability to identify issues, conduct root cause analysis, and develop solutions.

• Communication Skills: Excellent communication skills are necessary, including the ability to communicate technical information to both technical and non-technical stakeholders.

• Project Management Skills: Good project management skills are required, including the ability to manage multiple projects simultaneously, prioritize tasks, and deliver them on time, within budget, and to the required quality standards.

• Attention to Detail: Strong attention to detail is required to ensure that systems meet functional and performance requirements and comply with relevant laws, regulations, and standards.

IT Program Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals..

We are currently looking for an IT Program Engineer to join our team in Singapore to support project change requests.

Responsibilities:
- L1 operations & support duties
- Service delivery management for application, servers and network infrastructure
- Apply specific technical skills as required to support Project/Change requests/Systems
- Liaise and follow up on reporting submission for PMO team
- Prepare and organize reporting, documents and correspondence to ensure that management reporting is accurate and timely

Requirements:
- IT qualification and/or relevant work experience
- Basic knowledge and some hands-on experience in IT domains

Additional Information:
- Location: 6 Commonwealth Lane
- Working hours: Regular working hours + rotational standby duty
- Salary range between SGD 44 to 48k per annum, with 14 days of Annual Leave and above market medical coverage / insurance.
- Start off as a 1 year contract with 2 months notice period.

Job Description:

• Review and propose IT asset management strategies, policies and process.
• Help to perform IT Asset disposals.
• Conduct regular asset inspections and assessments.
• Ensure compliance with approve IT Asset Management policies and procedures.
• Manage all IT Asset Inventory (hardware and software) and verify that all asset are identified and accounted for.
• Maintain an accurate and a up-to-date asset records that include acquisition, upgrade and disposal history.
• Monitor the asset's end of life and end of support.
• Help to generate report for presentation and audit.

Job Requirements:

• Minimum diploma / degree in any field.
• At least 2 years of experience in Asset Management.
• Good communication and customer service skills.

Please send your detailed resume in MS Word format to [email protected] with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job title: IT Engineer

Work Location: Singapore, On-Site

Position Overview:

The IT Engineer is responsible for the IT Operations and Maintenance of the company. You will work closely with our Global IT Department to ensure the optimal performance, security, and reliability of our IT infrastructure.

Responsibilities:

IT Environment and Policy:

• Ensure a seamless IT working environment by implementing and enforcing IT policies and procedures according to our company guidelines.
• Provide responsive IT Helpdesk services and conduct necessary training sessions internally to enhance team proficiency.

IT Procurement Management:

• Oversee IT procurement activities, including but not limited to laptops, desktops, monitors, accessories, network devices, and software.
• Collaborate with vendors to ensure cost-effective and timely acquisition of IT equipment and services.

Server Management:

• Install and provide support for server hardware and operating systems.
• Manage Microsoft Active Directory, ensuring user accounts, permissions, and security policies are properly configured.
• Configure and maintain essential server components such as Antivirus servers, File and Print infrastructure, and other critical services.

Networking:

• Monitor, manage and enhance WAN/LAN accessibility and security.
• Collaborate with the network team to optimize network performance and address issues promptly.
• Implement improvements to ensure the reliability and efficiency of the network infrastructure.

Security Services:

• Implement and enforce IT security policies to safeguard organizational assets.
• Conduct vulnerability management to identify and address potential security risks.

Qualification/ Requirements:

• Bachelor’s degree or higher in Computer Science or related technical field.
• Minimum of 3 years of practical experience in IT.
• Hands-on experience in networking configuration, IT device maintenance, troubleshooting, and security reinforcement.
• Familiarity with Linux operating systems and system optimization is a strong plus.
• Proactive approach to handling responsibilities with a strong sense of duty.
• Excellent communication skills to effectively interact with team members and end-users.

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to travel and work in our 25 hotels in Singapore
• Duty meal allowance
• Uniforms provided
• Attractive incentives and bonus
• Staff rates at Accor hotels in Singapore and worldwide

Job Responsibilities:

• Attend to complaints/reporting of breakdown of services within the hotel premises
• Diagnostic testing and inspection for all electrical and mechanical equipment, sanitary and plumbing system and arrangement of faulty items for repair work
• Diagnostic testing and inspection of air-conditioning system
• Any other ad-hoc duties assigned

Job Requirements:

• 1 to 2 years working experience, preferably with relevant hands-on experience in building related or hospitality industry
• Resourceful, proactive and team player
• Good interpersonal and communication skill

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gXTUWgUB

• Autonomy to make key decisions
• Global role

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for a Senior IT Service Manager to join their team.

About the job

Reporting directly to the Global Head of IT, your responsibility includes:

• Handling end to end service management for EUC and infrastructure to support the business for APAC. This is achieved through ensuring that IT Managed Services are delivered in the Asia region in accordance to the agreed Service Level Agreement.
• Implementing and maintaining a process in place to link the right respective IT Service Tower (Infrastructure,, EUC or workplace collaboration) to affected stakeholder in the event of incident escalation
• Being the point of escalation for business during Critical incident events. Managing stakeholder expectation and understanding business needs in the event of incident escalation
• Managing IT Incident, Problem, and change management processes across Asia
• Managing external vendors, ensuring external SLA has been met
• Working with cross-functional teams and vendors to identify opportunity to improve services. This is done through proactively engaging on all high priority incidents, identify under-reported issues and flag potential. This includes reviewing of closed tickets are closed with root cause analysis and preventive action pitfalls. This includes conducting period (weekly and monthly) service operation meetings

Skills and experience required

As a successful applicant, you will have at least 8 years of experience in IT Service Management. Proven track record in being the point of escalation for business in critical incident events is required for this role. Exposure to regional role will be required for this role.

Experience in end User environment managing Service Level Agreement for infrastructure will be highly preferred.

Whats on offer

This is an excellent opportunity to join a leading end user environment for a global role.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gXTUWgUB (EA: 94C3609/ R1219669)

Deliver expert support and comprehensive administration of the Microsoft 365 cloud environment, ensuring a secure and reliable infrastructure.

Key Responsibilities:

• Independently research, design, implement, and manage Microsoft 365 solutions for the organization.
• Oversee the Microsoft 365 environment, maintaining optimal availability, reliability, and performance.
• Continuously monitor system health; review, analyze, and test system performance.
• Conduct annual refresh for hardware, including endpoint devices and network equipment.
• Provide regular updates, perform backups, and restore data as needed.
• Work with internal teams to enhance functionality and improve user experience.
• Facilitate onboarding and offboarding processes for new hires and leavers.
• Document system configurations, processes, and create IT user guides.
• Deliver high-level support, working with internal teams and external vendors to resolve both onsite and offsite issues (including vessel support).
• Travel internationally to support vessel IT systems when vendors are unable to resolve issues remotely.
• Serve as the IT procurement officer, managing vendor relationships with excellent vendor management skills.
• Track and manage billing and subscriptions for SaaS applications and Microsoft 365.
• Maintain an inventory of IT hardware and software assets.
• Perform daily, monthly, and annual IT operational checks.

Requirements:

• Minimum 1 year of experience managing and administering Microsoft 365 environments.
• Over 2 years of experience as L1 support in a mid- to large-sized enterprise.
• Strong skills in customer service, communication, and problem-solving.
• Able to work independently as well as collaboratively in a team.
• Familiarity with networking and firewall configurations is a plus, though not mandatory.