Responsibilities:

• Perform installation and commissioning works at sites.

• Able to troubleshoot, investigate and provide service and evaluation on technical issues that arise.

• Provide technical support and consultation to customers on the system and application.

• Perform coordination and supervision with contractors, vendors and customers during projects implementation.

• Assemble Panels.

• Conduct Factory Acceptance Test.

• Prepare and submit well written analytical technical reports on time.

• Provide technical training to customers.

• Assist project and operation on shipping and technical documentation.

Requirements:

• ITE/Diploma in Electrical/Electronic, Automation or equivalent.

• Require frequent traveling on short notice and be stationed on site for 1-2 weeks period at a time.

• Able to work on weekends and public holidays, to meet the Marine and Oil Gas schedule requirement.

• Good interpersonal, communication skills and attitude.

• Mature, independent and able to work as a team player to achieve our team goal.

IT Administrator Job Responsibilities:

1. Provide IT Support and Assistance: Serve as the first point of contact for co-workers, delivering efficient and proactive support for everyday IT requirements, ensuring smooth operational workflows.
2. Hardware Maintenance and Troubleshooting: Offer comprehensive support for hardware, including printers, monitors, desktop PCs, laptops, and smartphones, ensuring seamless functionality and compatibility across various platforms.
3. Software Subscription Management: Monitor the expiration of key software subscriptions, including Windows OS, antivirus programs, Microsoft Office, Adobe products, Google Gmail, Network (Starhub) and etc. Obtain competitive quotations from suppliers and coordinate timely renewals to avoid disruptions.
4. Systems and Network Optimization: Conduct routine IT support activities to maximize system and network performance, ensuring continuous server accessibility to meet business operational needs.
5. Troubleshooting and Incident Response: Perform thorough troubleshooting of workstations, servers, network devices, and hardware failures, minimizing downtime and ensuring swift resolution to maintain productivity.
6. Data Backup and Recovery: Oversee and manage system backup processes, ensuring data integrity and the ability to restore critical systems effectively when required.
7. User Account Management: Configure and maintain user accounts, permissions, and passwords, adhering to security best practices and facilitating seamless access control.
8. Audio-Visual System Support: Set up and maintain audio-visual systems for meetings and presentations. Troubleshoot and resolve issues to ensure professional and uninterrupted events.
9. IT Solution Implementation: Configure and install IT solutions, such as Print Queue Management Software, at the School Center. Collaborate with on-site IT personnel to resolve network or configuration issues and ensure optimal performance.
10. Administrative Support: Assist in administrative tasks as needed, contributing to the efficient operation of the IT department and organizational goals.
11. Ad-Hoc Responsibilities: Undertake additional duties assigned by the Manager, demonstrating flexibility and commitment to organizational success.

Interested parties are invited to submit their applications to: [email protected]

Job Title: IT Support Engineer
Duration: 1-Year Contract (Potential for Extension)
Location: Singapore

About the Role:
Our client is seeking a skilled and proactive IT Support Engineer to join our team on a 1-year contract with the possibility of a long-term opportunity. This role requires a dynamic individual with strong technical expertise, excellent problem-solving skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

• Provide first and second-level IT support to resolve hardware, software, and network-related issues.
• Troubleshoot and resolve technical problems in collaboration with cross-functional teams.
• Maintain, monitor, and update systems, ensuring high availability and performance.
• Manage and track IT assets, ensuring compliance with organizational policies.
• Install, configure, and upgrade IT equipment, including laptops, desktops, and peripherals.
• Provide user training and create documentation for IT processes and troubleshooting.
• Ensure adherence to data security protocols and company IT standards.
• Escalate unresolved issues to third-level support or vendors as required.

Requirements:

• Bachelor's degree or diploma in Information Technology, Computer Science, or related field.
• Minimum of 3 years’ experience in IT support or a related role.
• Proficiency in Windows and Mac OS environments.
• Hands-on experience with Active Directory, Office 365, and basic network troubleshooting.
• Familiarity with hardware and tools is an advantage.
• Strong communication and interpersonal skills to interact with users and stakeholders effectively.
• Ability to prioritize tasks, work independently, and handle multiple assignments concurrently.

Why Join Us?

• Opportunity to work with a leading global technology company.
• Exposure to diverse and challenging IT environments.
• Competitive remuneration package and potential for long-term engagement.

Application Process:
Interested candidates are invited to send their updated resumes to [email protected]

EA Licence No. 91C2918 and Personnel Registration No. R2096241.

Job Scope

1. Proactive in IT support

2. Get quotation for IT enhancement

3. Initial check for hardware issues for server equipment or end user's workstation when issue arises

4. Installation of programs

5. Review of IT infrastructure with supplier for further upgrades E.g. Software

6. Creation/deletion of User's PC login account, email account, share folders

7. Yearly renewal of software license and IT services

8. Website upgrades and updates

9. Proactive discussion with stakeholders on the requirements of enhancement and ensuring reasonableness of the solution

10. Yearly renewal of subscription and support license.

We are seeking a detail-oriented and innovative IT Business Analyst to join our team. The ideal candidate will possess a strong understanding of both business processes and information technology, enabling them to effectively bridge the gap between technical teams and business stakeholders. You will play a critical role in eliciting, analyzing, and documenting requirements to deliver IT solutions that align with business needs and industry standards.

Responsibilities:

• Formulate and define system scope and objectives with minimal direction, based on user needs and industry requirements.
• Act as a liaison between clients and technical teams to elicit, document, analyze, and validate requirements.
• Translate business needs into system requirements specifications using high-maturity methods and tools.
• Design visualizations, user experiences, and configuration elements for proposed solutions.
• Coordinate and manage requirements and change management processes.
• Build and maintain strong internal and external relationships to align project scope with expectations.
• Participate in feasibility studies, solution implementations, proposals, and new business development.
• Analyze the business implications of IT solutions to ensure alignment with future business environments.
• Develop and execute acceptance test plans and test cases; perform testing and support UAT (User Acceptance Testing).
• Provide methods and recommendations for improving business processes.

Education and Experience Requirements:

• Minimum of 3 years of experience as a Business Analyst.
• Experience working on at least one IT Agile project.
• Strong verbal and written communication skills with the ability to interact confidently with clients.
• Expertise in requirements elicitation through interviews and structured documentation techniques.
• Skilled in business process modeling, ambiguity analysis, and ensuring consistent understanding across stakeholders.
• Proficient in UML modeling, scope definition, and requirements traceability.
• Ability to identify risks, mitigate them, and apply creative problem-solving techniques.
• Excellent collaboration and teamwork skills.
• Experience in Function Point counting, survey execution, and statistical analysis.
• Developing user manuals, training materials, and conducting visualization and business rules modeling.
• Proficient in creating and executing acceptance test plans.
• Strong background in integrated testing and managing UAT processes.
• Familiarity with Agile methodologies and practices.

To apply, simply click the "Apply" button or send your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.

Responsibilities

• Analyze and document business requirements for IT applications.
• Collaborate with stakeholders to identify and prioritize business needs.
• Develop and maintain detailed project plans and timelines.
• Ensure successful delivery of IT projects using Agile methodologies.
• Provide technical support for .Net or J2EE applications, Oracle or SQL databases, and Weblogic, JBoss, or Tomcat servers.
• Implement and manage cloud technology solutions.
• Support application operations and audit fieldwork.
• Manage vendor and contract relationships.
• Handle change management, service request management, and problem/incident management.

Requirements

• Minimum 3 years of relevant IT Application BA experience within the last 8 years.
• Minimum 3 years of experience with Agile methodologies, tools, and delivery within the last 8 years.
• Minimum 3 years of exposure to cloud technology and implementation within the last 8 years.
• Minimum 5 years of experience in supporting .Net or J2EE, Oracle Database or SQL Database, Weblogic or JBoss or Tomcat within the last 8 years.

Preferred Skills

• Strong communication skills.
• Strong problem-solving and analytical skills.
• Experience in supporting applications operations and audit fieldwork.
• Relevant experience in vendor and contract management, change management/service request management, and problem/incident management.
• Experience in supporting government projects.
• Relevant healthcare domain knowledge.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Description: Assistant IT Manager

Responsibilities

• Analyse business, work with key business stakeholders to incorporate IT applications and operation processes with technology solutions.
• Project management, tracking, monitoring and status reporting to stakeholders. Defining deliverables, resources and workplans for projects. Ensuring the timely delivery of projects.
• Assist the department head in organising, planning and implementing IT strategies.
• Ensure that all networks (including internet and wireless), systems, security and application infrastructure are running efficiently.
• Responsible for tasks related to IT operations, governance and risk management.
• Manage a team to ensure smooth running of daily IT operations, ensuring timely resolution of issues, fulfilment of requests and provision of IT related information.
• Manage vendors and suppliers to ensure deliverables, cost effectiveness and timeliness of services/ products.
• Any other duties assigned.

Requirements

• Relevant working experience with IT Infrastructures and application support.
• Experience in Point of Sales (POS) and ERP systems like SAP and Navision/MS Dynamics is preferred.
• Strong technical skills and knowledge in IT infrastructure areas which includes Microsoft 365 Implementations and Deployments, Directory Services (e.g. Microsoft Active Directory), messaging and collaboration technologies (e.g. Microsoft Teams), Network infrastructure (e.g. LAN and WAN network routing). Familiarity with Microsoft Azure, AWS cloud infrastructure would be advantageous.
• Experience in setting up ticketing systems like JIRA, DevOps, etc
• Candidates proficient in Mandarin and French are preferred to support openings in North Asia and Europe.
• Process-oriented and good problem-solving skills.
• Excellent organisational skills, meticulous and attention to details.
• Ability to manage multiple tasks and support different projects simultaneously and respond to changing deadlines and priorities.
• Performance-driven balanced with ability to collaborate effectively in a cross-functional team.
• Good interpersonal and communication skills, meticulous, proactive, demonstrates ability to achieve results, excellent customer handling skills and teamwork.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Senior IT Consultant (Salesforce)

We are rolling out a new digital platform designed to streamline key business functions and operations. This position plays a vital role in leveraging the platform’s capabilities to strengthen our organization’s digital transformation. We are seeking a candidate with a solid technical foundation, outstanding problem-solving abilities, and a proven track record in application development.

Key Responsibilities

• Evaluate business needs, document user stories, and develop Salesforce solutions to meet organizational requirements.
• Convert business requirements into technical implementations in line with Salesforce best practices.
• Work closely with project teams to facilitate the successful deployment of Salesforce solutions.
• Offer expert advice and support throughout all phases of the implementation process.
• Perform comprehensive testing and troubleshooting to ensure optimal performance of Salesforce solutions.
• Adhere to IT governance standards, security protocols, and data protection regulations.
• Utilize tools and expertise in user story development, process design, and requirements analysis to improve platform functionality.

Qualifications

• A degree in Computer Science, Electronics Engineering, Information Technology, or a similar discipline.
• At least 8 years of experience with salesforce and with proven track record to perform business analysis, system analysis, and project management tasks.
• Self-motivated, detail-oriented professional with excellent analytical skills.
• Goal-oriented and customer-focused, with the ability to manage multiple tasks efficiently.
• Strong communication, presentation, and negotiation abilities.
• Collaborative team player with a focus on delivering high-quality results.

Location : Central

Kindly indicate your current/last salary details and your notice period

Interested candidates kindly forward your CV to [email protected] (Margaret Lee Hsin-Hua, Reg No: R1547495). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential.

PeopleSearch Pte Ltd

EA License No: 16S8057

Responsibilities:

- Design, develop, implement, and maintain software applications and components.

- Support and install software applications.

- Work from specifications and guidelines to complete assigned tasks.

- Document process flow for future reference.

Primary Skills:

- Utilize established development tools and frameworks, including Visual Studio, ASP.NET, SQL Server, HTML, CSS, JavaScript, and C#/VB.NET.

- Create and deliver data-driven reports.

- Design, code, and test software applications.

- Enhance existing systems by analyzing business needs, planning improvements, and implementing modifications.

- Maintain existing software by identifying and resolving defects.

Continuously learn and develop expertise in new technologies.

- Create technical specifications and test plans.

- Develop and maintain operational documentation.

- Collaborate closely with management on projects and tasks.

Requirement:

- Strong understanding of foundational programming languages (HTML, CSS, JavaScript) and .NET technologies (ASP.NET, SQL Server, C#/VB.NET).

- Experienced Professionals: 3+ years of experience in a professional development role; Bachelor's degree in Computer Science, Information Systems, or a related field.

- For Fresh Graduates: Only accept graduate from one of the following top 5 universities in Malaysia (UM / UTM / UKM / UPM / USM) and Singapore's University:

Contract Base, minimum 2 years.

We are looking for an IT Application Analyst with the drive to develop, perform testing and commissioning, deploy and rollout applications to meet user and business requirements. As an IT Application Analyst, you must be able to assist team members to meet each project’s objectives and ensure key milestones are delivered within schedule.

You should have a strong foundation in programming and the life cycle of programming. There will be a need to work closely with different teams and across the organisation with the following key responsibilities:

Key Responsibilities

• Develop web applications and integration programs in C# .NET
• Maintain and enhance existing in-house Intranet & Internet .NET applications and reports

Requirements

• Diploma/Degree in Computer Science/Computing/IT/Software Engineering/etc
• Must possess good skillset in C# language and .NET web application development using Visual Studio.NET and MSSQL
• Have some knowledge in Agile Scrum and Kanban methodologies
• Fresh graduates are welcome to apply

If you are keen to apply for this position and satisfy the requirements, please email your resume to [email protected] with an indication of your current and expected salary as well as details of your experiences.

We thank you for your interest in the position and Esplanade. Only shortlisted applicants will be notified.

- Provide Proposal and Quotations to clients' AV/Signage/display requirements

- Audio Visual System Design and Integration

- Experience in Live Events, audio and video systems

- Experience in Display Signages and LED wall setup and configurations

- Computer Technology. Networking, software and hardware assembly, installation troubleshooting and repair

- Technical support on pre-sales, after-sales team, and project management

- Research and development for innovation

- Electronics Troubleshooting and Repair (PCB level)

- Knowledgeable in Conferencing solutions, Display solutions, schematic diagrams, and Designs.

Responsibilities:

• Gather and analyze requirements, including conducting workshops and meetings with customers.
• Develop user stories, business cases, and mockups.
• Manage stakeholder communications and review/sign off on requirements.
• Analyze business and industry data to identify opportunities.
• Collaborate with the tech team to evaluate and recommend suitable solutions.
• Manage requirements and monitor project progress, logging change requests.
• Support business users in completing UAT.
• Maintain documentation for projects, processes, and operations.
• Influence stakeholders to support business initiatives.

Requirements:

• Experience with at least one full software/product development cycle.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal abilities.
• Attention to detail and ability to manage documentation.
• Business Analysis certification (e.g., CBAP) preferred.

(EA Reg No: 20C0312)

You may submit your resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

Company’s Profile:

Our client, a leader in APAC's digital media solutions, is renowned for pioneering first-to-market media innovations. They are ranked second globally and they hold world-class ISO certifications for quality in media systems and products. With a vast and established customer base, they are seeking a Sales Executive to join their team and contribute to their ongoing success.

Location: MacPherson (5 mins walk from Tai Seng MRT)

Working hours: Monday - Friday, 9.00am to 6.00pm

Job Responsibilities:

• Responsible for managing all key accounts, primarily in South-East Asia region (occasional travel required)
• Explore new business opportunities and pursue new market opportunities
• Develop strategies to achieve sales target and brand exposure
• Conduct market and competitor analysis for market planning
• Prepare sales report and relevant analytical reports

Requirements:

• At least 1 – 3 years’ technical equipment sales/account management experience in IT/Media industries
• Excellent communication skills in English (written and spoken)
• Willing to travel occasionally to South-East Asia countries for customer visits/annual exhibition

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

We are looking for a dynamic and experienced IT Security Lead to oversee the end-to-end implementation of security projects for our clients. This role involves system design, deployment, configuration, and integration of security solutions to protect client systems and data. The IT Security Lead will manage client-facing security projects and provide strategic direction for security initiatives, ensuring that projects are delivered on time, within budget, and meet the client's security requirements.

Key Responsibilities:

• Lead the end-to-end implementation of security projects, including system design, deployment, configuration, and integration of security solutions for clients.
• Collaborate with clients to understand their security needs and design tailored solutions to address their requirements.
• Oversee the deployment and integration of security technologies, ensuring they are effectively implemented and meet the security standards.
• Manage client-facing security projects from inception to completion, ensuring project milestones and deliverables are met on time and within budget.
• Provide leadership to the security project team, offering guidance, training, and support as needed to ensure project success.
• Conduct risk assessments, vulnerability assessments, and security audits to identify security gaps and implement mitigation strategies.
• Collaborate with internal teams and third-party vendors to deliver integrated security solutions.
• Stay current with the latest security threats, technologies, and best practices, and ensure that solutions are aligned with industry standards and regulatory requirements.
• Develop and maintain project documentation, including project plans, status reports, and security policies.
• Provide ongoing support and guidance to clients post-implementation, ensuring that security systems are maintained and optimized.

Qualifications:

• At least 5 years of experience in IT security, with a strong background in implementing and managing security solutions for clients.
• Proven experience in leading security projects from inception to delivery, including system design, deployment, and integration.
• In-depth knowledge of security technologies, including firewalls, intrusion detection/prevention systems (IDS/IPS), encryption, endpoint security, and security information and event management (SIEM) systems.
• Experience with risk assessments, vulnerability management, and security audits.
• Strong understanding of compliance standards and regulatory requirements (e.g., GDPR, HIPAA, PCI DSS, etc.).
• Excellent leadership, project management, and client-facing communication skills.
• Ability to manage multiple security projects simultaneously and meet deadlines.
• Strong analytical and problem-solving skills, with the ability to identify security issues and implement effective solutions.

Preferred Skills:

• Security certifications such as CISSP, CISM, or CISA are preferred.
• Experience with cloud security and security solutions for hybrid and multi-cloud environments.
• Familiarity with security frameworks such as NIST, ISO 27001, and COBIT.

(EA Reg No: 20C0312)

Only shortlisted candidates will be notified

Please email a copy of your detailed resume to [email protected] for immediate processing.

Job Description

• Involved in full project implementation cycle (SDLC) with system analysis and problem-solving skills.
• Provide ongoing post-implementation support and produce detailed documentation for processes, procedures, and configurations.
• Prepare and review system documentations including meeting minutes, functional requirement specification, Gap-list, technical documents, and user guides.
• Gather, analyze and formalize user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.
• Coordinate project activities and work closely with Project Manager and vendor in managing the project plan.
• Conduct review & integration testing to ensure the quality of deliverables before handing them over to users for UAT.
• Communicate and work with multiple stakeholders and vendors.
• Troubleshooting system issues, provide systems support and training to users.
• Good knowledge on application deployment & maintenance methodology.
• Design and testing of new enhancements / integrations / reports for application systems.

Requirements

• Degree in Computer Science, Information Technology or equivalent.
• Minimum 3 years of hands-on experience in supporting Microsoft Dynamics AX, D365 Finance or Supply Chain modules.
• Strong analytical and problem-solving and communication skills.
• Possess good working knowledge of business processes such as sales and distribution, supply chain management and finance.
• Experience with setup, configuration, implementation, integration, and testing of AX solutions using best practices implementation methodology or Microsoft Sure Step methodology.
• Good written communication, social and teamwork skills.
• Skills in process mapping and business process re-engineering will be an added advantage.
• Technical knowledge of SSRS, BI tools like PowerBI will be an added advantage.

Job Overview:
We are seeking an ambitious IT Sales Account Executive to join our growing team. In this role, you will be responsible for managing and growing existing client accounts while identifying new sales opportunities. The position is focused on inside sales, account servicing, and providing technical solutions to meet clients' IT needs.

Key Responsibilities:

• Account Management: Maintain and build long-term relationships with existing clients, ensuring high levels of satisfaction and retention.
• Sales Growth: Identify opportunities for up-selling and cross-selling IT solutions and services to existing clients.
• Inside Sales: Conduct outbound calls, emails, and virtual meetings to generate new business leads and set appointments for the sales team.
• Solution Selling: Understand clients’ business needs and provide tailored IT solutions to meet their requirements.
• Proposal Development: Prepare and present sales proposals, quotations, and service agreements to clients.
• Client Support: Provide post-sales support, ensuring successful implementation and satisfaction with the delivered IT solutions.
• Collaboration: Work closely with the sales and technical teams to ensure seamless delivery of solutions.
• Sales Reporting: Track and report on sales activities, forecasts, and targets to management.
• Market Research: Stay up-to-date with IT industry trends and competitor offerings to position the company effectively in the market.

Required Experience & Skills:

• Proven experience in inside sales or account management, preferably in the IT or technology industry.
• Strong understanding of IT products, services, and solutions (e.g., software, hardware, cloud services).
• Excellent communication and negotiation skills, with the ability to engage clients effectively over the phone and via email.
• Experience with CRM software and sales tracking tools (e.g., Salesforce).
• Strong customer service skills and the ability to build lasting relationships with clients.
• Goal-oriented, with a track record of achieving or exceeding sales targets.
• Ability to understand client needs and present relevant IT solutions in a compelling manner.
• Self-motivated and able to work independently in a fast-paced environment.

How to Apply:
If you are passionate about IT sales and account management, we’d love to hear from you.

Shift hours, weekday/weekend

a. 6AM-3PM

b. 2PM-11PM

c. 10PM-7AM

- Must be able to work on weekends

- Basic knowledge in IT

- Perform Rack and stack duties for new equipments.

- Experienced in Technical Refresh deployment lifecycle

- Inventory and asset management

- Ensure all installations and upgrades adhere to quality standards and operational requirements.

Job Responsibilities:

• Technical Support: Provide technical assistance and support for incoming queries and issues related to computer systems, software, hardware, and IT related devices. Troubleshoot, diagnose, and resolve issues.
• Troubleshooting and Issue Resolution: Quickly assess technical issues, diagnose problems, and determine the best solutions to address user inquiries. This includes software troubleshooting, application errors, and system configuration issues. Interact with users to understand the issues they face and provide timely solutions. Maintain a positive, customer-focused attitude.
• Audio & Video System Support: Manage the setup and troubleshooting of audio and video conferencing systems, ensuring smooth operation for meetings and remote communication.
• Ticket Management: Log all support requests in a ticketing system, track the progress of each ticket, and ensure timely resolution or escalation when necessary.
• Escalation of Unresolved Issues: Direct unresolved or complex issues to the next level of support personnel or related teams when required, ensuring that escalated cases are managed with continuity and efficiency.
• System Monitoring: Continuously monitor system performance and proactively address potential issues to ensure smooth operations. Report incidents and suggest preventive measures.
• Software and Hardware Setup: Install, configure, and update software and hardware as required by the organization. Maintain an inventory of all IT assets.
• User Account Management: Set up and manage user accounts, permissions, and passwords, ensuring security protocols are followed.
• Documentation: Maintain detailed records of all IT issues and solutions for future reference. Create user manuals or guidelines when necessary.
• Training Manual Creation: Write clear, user-friendly training manuals and support documentation to aid customers and employees in resolving common technical issues and using new applications effectively. Provide training sessions or guidance to end-users on common issues, new software, or equipment usage.
• Network and Security Assistance: Assist with basic network troubleshooting and basic security issues, such as network connection, virus removal and adhere to organizational IT security policies.
• System Updates and Maintenance: Perform regular updates, backups, and maintenance on IT systems to keep them running efficiently.
• Additional Ad Hoc Assignments: Take on other ad hoc assignments as assigned, including tasks such as inventory tracking, assisting in the onboarding process, and preparing reports on common support issues.

Job Requirements:

• Diploma in Computer Science, Engineering or any related discipline
• Good knowledge of System Administration and Networking
• Possess at least 1 year of network experience
• Meticulous, good interpersonal and communication skills.
• A team player and willing to learn.
• Able to work independently or with little supervision

JOB PURPOSE

The role as Support Engineer functions as Level 1 and 2 Support for Applications, Hardware and related processes in the IT Department for group operations.

JOB RESPONSIBILITIES

Responsibilities include, but are not limited to:

• Provide 1st level IT technical support to end-users.
• Assist end users to resolve 1st level requests related to hardware, software and network issues.
• Assist project team in delivery of project tasks.
• Ensure meeting users’ expectation by providing efficient and timely support.
• Provide regular feedback, updates and recommendations for improvement to Manager.
• Ensure compliance with Group and IT policies & procedures at all times.

Job Requirements

• Minimum ITE or Diploma in Information Technology, Computer Science or equivalent.
• Fresh graduates are welcome, training will be provided.
• Possess basic knowledge of Hardware/Software and Operating Systems.
• Positive work attitude, reliable and responsible personality.
• Ability to communicate and work well within a team environment.

Responsibilities

• Support the Regional Cloud Infrastructure hosting all the Critical Regional Business Solutions.
• Support Cloud Consolidation and Integration to Common Cloud for the Region.
• Plan, Design and Setup adequate Infrastructure for Operation Companies (OPCOs) to connect to Global and Regional Solutions.
• Support various Regional IT Infra projects, with primarily focus on Infrastructure, Elimination of Legacy hosted Infra.
• Support SD-WAN and other Infra Initiatives for the Region.
• Work closely with Global / Regional / Country IT teams to implement & Support Global IT Security Initiatives
• Manage other duties as assigned for Automation of Patch Management (Using Manage Engine), for GSOC, implementing Multi-Factor Authentication (MFA), Zscaler, Rapid 7 (Vulnerability Management), Trend Micro EDR and Others.
• Supporting initiatives advised by Global Security Audit (GSA) teams, resulting in overall improvement of IT Security Posture for the region.
• Assist in Documentation of IT Section Policies.
• Regular PDCA and follow up with Countries, to ensure adherence for the above Initiatives.

Requirements & Qualifications

• Bachelor’s degree in IT or related field preferred
• Minimum 5 to 7 years In-Depth experience in Handling IT Infrastructure & IT Security.
• Business driven with a Strong understanding of Prevalent / Current IT infrastructure and IT Security Solutions.
• Infrastructure Management and IT Security Skills.
• Cloud Solution Skills with a must have experience to handle a regional Cloud Setup using AZURE.
• Understanding of relevant technology requirements required to handle the responsibilities mentioned above.
• Strong Project Management Skills.
• Proven strength in strategic and conceptual thinking and design, implementation, and execution of strategies.
• Strong problem-solving and Co-ordination skills.
• Strong Vendor Management Skills.
• Good verbal and written communication skills.
• Proficient in Microsoft O365 Tools (Word, Excel, PPT and Others)
• Business travelling may be required for this position.

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

• Work closely and communicate on a regular basis with business units to ensure alignment on projects overall service experience.
• Be part of the project team to deliver IT projects within budget, on schedule and adhering to internal processes & standards such as IT security standard and SDLC framework.
• Participate in requirements gathering, design discussions, SIT, UAT and user training, and ensure all project documentations are in place.
• Collaborate with team members, software architects, vendors, and business stakeholders by coordinating amongst members to deliver projects in a timely manner.
• Identify, manage, and resolve complex issues, preventing escalations
• Update weekly reports on project progress and follow up with all stakeholders requirements and changes.
• Keep abreast of trends, industry disruptions and innovation in technologies to relate to and support business.

Job Requirements

• Degree in Computer Science, Engineering, Information Systems or related disciplines.
• Minimum 8 years of experience in technology with strong business analysis skills.
• Strong communication skills with all levels of staff
• Experieced in how hospitality system works together to give customers a seamless experience.
• Experience facilitating business users to define problem statements, articulate desired business outcomes and drive business transformation or process re-engineering.
• Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change in a fast-paced environment.
• Experience in running agile projects is preferred.

Please send your detailed resume in MS Word format to : [email protected]

Stating your notice period / earliest available commencement date, Current & expected salaries

Role Overview:
We are seeking a proactive and experienced Project Manager to join our dynamic team. The role involves overseeing multiple infrastructure projects concurrently, managing a team of engineers, and ensuring timely delivery of high-quality solutions for our clients.

Key Responsibilities:

• Manage 5-10 concurrent projects involving networks, servers, security, and end-user systems.
• Oversee and coordinate a team of approximately 5 in-house engineers and additional external resources.
• Ensure projects are completed within timelines of 4 to 8 weeks.
• Act as the primary point of contact for clients and stakeholders throughout the project lifecycle.
• Drive efficient communication and collaboration between internal and external teams.
• Maintain a high standard of quality and client satisfaction in all deliverables.

Qualifications:

• Proven experience managing multiple infrastructure/data center/hardware projects.
• Track record of handling projects for larger companies.
• Strong leadership skills with the ability to motivate and guide a diverse team.
• Proficiency in managing fast-paced, short-duration projects (4–8 weeks).

Key Deliverables

• Designing and modifying software applications
• Implement systems and provide technical support

Responsibilities

• Talking to users to find out their requirements
• Create programs essential for business and conference operations
• Deal withprograms when they need to be repaired, changed, or added to another program already in place
• Writing software and operating manuals

Responsibilities

• Provide technical support and troubleshooting for CCTV systems.
• Provide software application support to hardware systems.
• Assist customers with installation, configuration, and maintenance of CCTV equipment.
• Diagnose and resolve hardware and software issues remotely.
• Collaborate with the engineering team to escalate and resolve complex technical problems.
• Document and track customer interactions and solutions in the support ticket system.
• Educate customers on proper usage and best practices for the systems.
• Conduct routine system checks and updates to ensure optimal performance.
• Stay updated on the latest trends and technologies in the surveillance industry.

Qualifications

• Diploma or Degree in Engineering or IT field
• Experience in technical and software support or a related field, specifically with monitoring and surveillance systems.
• Strong problem-solving and analytical skills.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Detail-oriented with strong organizational skills.

Mandatory Skills

• Technical troubleshooting
• Software application troubleshooting
• Customer service
• Time management
• Communication
• Remote diagnostics

Plus to Have

• CCTV systems
• Monitoring and surveillance systems
• Networking

Working Arrangement

• Working Hours : On-site period – shifts of either 00:00 to 12:00 or 12:00 to 23:59.
• Working Days : 4 Days On, 4 Days Off Rotation (weekly).

Team Orientation

• Teams size of at least 5 members.
• Senior team member will provide training and guidance to junior team member.

Responsibilities:

• Responsible for Operations support for Financials and SCM modules, including Month-End Close, Year-End Close activities.
• Take lead role in planning, scoping and creation of technical solutions in implementation projects.
• Triage, analyze Oracle application issues received from the customers through the Helpdesk.
• Understand technical requirements and collaborate with cross-functional teams to design, develop and test the proposed solution.
• Provide support for Integration testing, User Acceptance Testing during Release cycles
• Responsible to develop ad-hoc SQL queries and reports, analyze complex data sets in response to Customer needs.
• Troubleshoot technical and functional issues involving SQL, PL/SQL, data fixes and provide solutions through configurations, setup changes
• Support ITSM activities, work on Incident Requests, Service Requests, Change Requests and Root Cause Analysis / Problems

Mandatory Skills:

• At least 10+ years of Implementation / Support experience in implementing Oracle EBS Applications including R12.
• Strong experience providing operations and maintenance support of Oracle EBS Modules – Financials, Project Accounting, Inventory, Supply Chain, Procurement, Materials, Planning, Manufacturing Execution System (MES), Enterprise Asset Management (EAM), Workflows and OTL
• Ability to support requirements gathering with end users, conduct workshops, develop requirements, and design documents.
• Experience investigating, researching, and resolving production issues and performing Root Cause Analysis.
• Knowledge of Oracle Forms, Reports, Workflow, SQL and PL/SQL.