Location: Ang Mo Kio

• Conduct market research to identify new opportunities for sales
• Set up meetings with potential clients
• Conduct presentations on products and services to proposed solutions to clients leading to deal closure.
• Reporting of sales forcast and performance
• Participate in exhibitions, conferences or external events.
• Handle customer complaints or objections or feedbacks
• Work with pre-sales, delivery , support, partner alliance, and marketing team for improvements.

Requirements:

• At least 5 years of experience in Sales and leading a team.
• Experience in Government and/or Enterprise sector will be an added advantage.
• Technical hands-on experience in delivering IT services
• Hands-on experience with Salesforce software is a plus
• Excellent communication skills and relationship building skills.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

- Degree in Computer Science/ Computer System Engineering/ Computer System & Networks/ IT informatics;

- Report to IT Manager or Technical Director;

- Conduct operation and maintenance on the existing IT web-based System, coordinate with project team and system owner for planning security testing, system bug fixes and possible system improvement or upgrading;

- IT asset / commercial software licenses tracking and setting of IT equipment for HQ and site offices;

- Work closely with third party vendor to ensure system stabilities and IT security, conduct regular preventive maintenance;

- Responsible to manage and maintain the project system including troubleshooting;

- Able to work independently as well as co-operate with project team to ensure the project is running smoothly;

- Familiar with programming language, Postgre SQL/MS SQL Database, commercial cloud system and GCC Cloud is an advantage

The Personnel shall be competent to perform the following:

• Assist in developing, reviewing, and teaching of lower secondary computer education program for secondary school students in the following areas:

o Microsoft Office Certification o Adobe CS6 Education

o Programming language (Javascript or equivalent eg Python, Swift using Codecademy or equivalent online platforms)

o Computational Thinking, reasoning and problem solving using ICT equipment (eg Unmanned Aerial Vehicles – UAE i.e. Drones and/or LEGO Mindstorms, Micro:Bit etc)

o School Teaching and Learning platforms (Teams, Class Notebook, etc.)

o And others relevant applications

• Assist in training students in Infocomm Club in creating videos, graphic posters and animations

• Provide support and coordinate competitions for students related to multimedia

• Assist in planning and training of teachers during school staff seminar •Provide maintenance for photography equipment in school

• Provide the technical support and service in maintaining the school website using relevant software

• Provide support for school programmes and events: o Collateral materials for school programmes, events and external collaborations

o Photography and videography support

o Multimedia resources for teaching and learning • Any other duties as assigned

Qualification Requirement:

The Personnel should preferably have the following skill-sets and experience:

• Proficient in conducting ICT-related training and workshops in the following areas as well as proficient in video production:

o Microsoft Office Suites (including Teams and OneNote Class

Notebook) o Video editing oCoding

• Preferably 3 years prior working experience as Computer Enrichment Program Educator in a school environment

• Proficient in:

o Microsoft Office suites

o Adobe CS 6

o Designing software (InDesign, Dreamweaver, Flash etc) o Video creation software (iMovie, GarageBand, Final Cut etc.) o Programming language (Javascript or equivalent eg Python,

Swift using Code Academy or equivalent online platforms) o School Teaching and Learning platforms (Teams, Class

Notebook, etc.) o School website content development through SWIIIT

• Has experience in various multimedia and programming projects

• Has initiative and able to work independently and good team player

About Us

We are a startup aiming at providing tele-healthcare services to patients and elderlies. We have a strong shareholder base including investors from the US, China, Malaysia and Singapore.

The Project

We are working on a project to implement and localize an AI-facilitated tele-healthcare system from the US in Singapore and other regional countries.

Job Duties

• Work with the system development and operating team in the US to understand the system.
• Find out the differences on the legal and practical requirements on medical data handling in the US and the targetted countries where the system will be implemented and localized.
• Work with the IT team in China to implement and localize the system according to local laws and regulations.
• Develop new functions for the system according to user requirements.
• Maximize the value of the data collected from the system.

Job Requirements

• Over 8 years of experience in IT project implementation.
• At least 3 years of experience in artificial intelligence, machine learning, data analysis with focus on cloud-based AI/ML workloads.
• Experience in data governance, security, modeling, data warehouse, etc.
• knowledge of regulatory compliance (Personal Data Protection Act, General Data Protection Regulation, Protected Health Information, etc.), cyberseurity, risk management.
• Strong leadership and project management skills, including working experiene with cross-functional cross-cultual teams.
• Excellent communication and presentation skills, capable of interfaing with shareholders, senior managment, healthcare practitioners and system end users.
• Proficient in Chinese preferable.

Working Location

Singapore, with some travel requirements

Responsibilities:

• Plan, coordinate and oversee the installation and maintenance of internal systems of hardware, software and networks.
• Implement and manage security protocols, including access controls, backups and firewalls.
• Monitor, troubleshoot IT systems, including security system and networking.
• Manage servers, email systems, CCTV, HR system and others.
• Set up user accounts and PC workstations, Apps etc.
• Ensure the efficiency and reliability of IT infrastructure.
• Support web development and maintain Company portals.
• Maintain and support the Dynamics NAV ERP system.
• Conduct programming and develop Apps to support business operation.
• Provide IT support to internal and external users as needed.
• Maintain all IT related documentation and policies up to date.
• Perform other tasks as required.
• Any other ad-hoc duties as assigned by supervisor

Requirements:

• Minimum Diploma in IT, Computer Engineering, or a related field.
• Knowledge of system security, networking and database management.
• Good programming skills, with app development experience is a plus.
• Familiarity with access control, CCTV, and alarm systems is an advantage.
• Experience supporting: Microsoft Dynamic Navison ERP
• Experience supporting User, Network

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

About Us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

We are seeking a highly experienced Senior IT Governance Manager to lead the development and implementation of IT governance frameworks. This role ensures compliance with regulatory requirements and alignment with business objectives to drive strategic IT initiatives.

Responsibilities

• Act as Line 1.5 for IT Governance: Serve as the intermediary between the first line of defence (business units) and the second line of defence (risk management), ensuring robust IT governance and risk management practices.
• Review and Enhance IT Policies and Procedures: Regularly review and update existing IT policies and procedures to ensure they remain effective, relevant, and aligned with industry best practices.
• Develop and Implement IT Governance Frameworks: Design and enforce IT governance policies, procedures, and standards to ensure effective IT management and compliance.
• Regulatory Compliance: Ensure all IT activities comply with relevant laws, regulations, and industry standards.
• Risk Management: Identify, assess, and mitigate IT-related risks to protect the bank's information assets.
• Strategic Alignment: Align IT strategies with business goals to support the bank's overall mission and objectives.
• Performance Monitoring: Establish metrics and KPIs to monitor the effectiveness of IT governance practices and drive continuous improvement.
• Stakeholder Engagement: Collaborate with senior management, business units, and external regulators to ensure IT governance aligns with organizational needs.
• Leadership and Team Management: Lead and mentor a team of IT governance professionals, fostering a culture of compliance and excellence.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field
• At least 8-10 years of experience in IT governance, risk management, or a related field, with at least 5 years in a senior role.
• Proficiency in IT governance frameworks.
• Strong analytical and problem-solving abilities.
• Excellent organizational and leadership skills.
• Outstanding communication skills and the ability to present complex information to non-technical stakeholders.

Overview:
Manage full project delivery life cycle for IT and engineering projects, covering contract negotiations, risk management, budgeting, scheduling, resource planning, and stakeholder engagement. Ensure quality, cost-effective services, and maintain technical and service relationships with customers.

Requirements:

• Education: Degree in IT, Computer Science, Engineering, or equivalent
• Experience: 5+ years in managing large-scale IT and engineering projects with cross-functional teams
• Preferred Knowledge: Government security standards and professional certification (PMP, CITPM, CISSP)

Key Responsibilities:

• Oversee complex IT/engineering projects from initiation to completion, ensuring alignment with scope, schedule, and budget
• Define project objectives, deliverables, roles, responsibilities, and timelines, clearly communicating to the team and clients
• Manage budgets and costs to maximize revenue and margins
• Develop risk management plans, proactively addressing and mitigating potential issues
• Lead change management with impact analysis and contingency planning
• Build and lead a high-performance team, providing guidance and leadership
• Maintain proactive relationships with stakeholders, providing regular updates and resolving issues promptly
• Support pre-sales and collaborate with solution teams to develop RFPs

Skills Required:

• Experience with large-scale, multi-vendor systems in IT and engineering
• Strong project and financial management skills, client relations, and service delivery
• Proven record of managing multi-million dollar projects in government or commercial sectors
• Hands-on approach with excellent presentation, negotiation, and customer service skills
• Effective team leadership, motivation, and staff development

(EA Reg No: 20C0312)

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

Mon to Fri 9am to 6pm

Summary:

• Provide support and manage project

• Follow up with clients in timely manner

• Assist sales team with site survey & system design

• Provide onsite support to diagnose and rectify technical issue

• Outline budget based on requirements and tracking costs to deliver project on budget.

• Prepare detailed project plan to schedule key project milestones, workstreams & activities.

• Manage delivery of the project according to project plan.

• Track project and providing regular reports on project status to project team and key stakeholders.

• Manage and adjust for any changes in project scope, schedule and/or budget.

• Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Computer Science / Information Technology

• At least 1 year experience in handling software projects

• Good understanding of programming , new technology trends / applications etc and with .basic cybersecurity & network knowledge.

• Proficient in Windows, Word, Power Point, Excel, and Access

• Able work independently and with other both indoor and outdoor locations

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Good working attitude and self-motivated

We are seeking an IT User Support Engineer to provide technical assistance and support to users within our organization. The ideal candidate will be responsible for troubleshooting, diagnosing, and resolving hardware, software, and network-related issues for Windows, MAC, Laptop, Office 360 and Printer Support.

Key Responsibilities:

Technical Support:

Provide first-line support to end users for hardware, software, and network-related issues.

Respond to service requests and resolve user issues in a timely and efficient manner via phone, email, or in-person.

Diagnose and troubleshoot technical problems, including operating system errors, application issues, and network connectivity problems.

Install, configure, and maintain computer systems, software, and peripherals.

Assist with setting up workstations, network access, and mobile devices.

Incident Management:

Log, track, and prioritize all user support requests using the IT ticketing system.

Escalate complex issues to senior IT support or relevant teams.

Provide feedback to users and ensure a high level of customer satisfaction.

System Maintenance:

Perform routine maintenance tasks such as software updates, backups, and system monitoring.

Assist in software deployments and ensuring systems are updated and secure.

User Training:

Provide basic training to end users on using software, hardware, and IT tools effectively.

Create user documentation and guides for common IT processes and procedures.

Qualifications to bring:

1-2 years of experience in IT User Support.

Can speak Mandarin.

Working Conditions:

5 days a week

Work From Home Set up - (sometimes required to report on clients site)

Responsibilty -

· Collaborate with HR to understand technology needs and provide strategic guidance

· Ensure successful delivery of HR technology solutions on time and work within budgets.

· To maintain up-to-date and accurate HR documents (eg. employee portal, tracking of employee records)

. Work on projects such as Employee Portal and Employee development.

· Undertake any Adhoc duties as assigned

• Strong communication & customer service skills
• Good interpersonal skills, able to relate to people from different culture and languages
• Excellent communication skills (English and mandarin) and collaboration skills.
• Strong Project management skills.
• Experience and strong proficiency in copilot and AI technology
• Able to work independently as well as in a team, multi-tasking and adapt to fast-paced environment, young and energetic.
• Problem Solving skill, critical thinking and time management and to achieve project deadline
• Collaborate with HR leadership to undertstand their technology needs and provide strategic guidance
• Able to handle confidential information with discretion and integrity
• Lead the implementation of HR technology projects including the Employee Portal and Employee development inititaives.
• Leverage Copilot and AI technology to drive innovation and efficiency in HR process.
• Ensure successful delivery of HR technology solutions on time and within budget.
• Computer Skills :
• Familiar with MS Office (Word, Excel, Powerpoint etc) and to be able to create spreadsheets for reporting
• Knowledge of computer hardware
• Familiar with internet and email proficiency
• Understanding of computer security and privacy
• Troubleshoot basic technical issues
• Solve problems using technology
• Be familiar with phyton, java and other computer lanaguages
• · for Microsoft 365 - Updating and Installing Microsoft office. Migrating outlook data files. setup onedrive.

Programming - Javascript, Python, Anaconda, Go, Java, CSS, Html, C++ to develop inhouse package

Fresh Graduates with the relevant skills are welcome to apply. Salary will depend on the number of years of experience

State your expected salary and start date.

Location - 5 mins from Tampines MRT station

Please contact Cecilia at 90690910 .

Be able to commuicate in Mandarin and English Language.

Email resume to : [email protected] and state your expected salary and start date.

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

• Collaborate with internal and external ICT providers/vendors to manage and support vessel IT systems effectively.
• Address and resolve vessel IT operational issues proactively while sharing technical expertise in broader vessel IT projects.
• Ensure the stability and availability of vessel IT equipment, services, and satellite communications to maintain business continuity.
• Deliver IT support and ensure quality service across all vessels.
• Under the guidance of the Fleet IT Manager, conduct thorough assessments of systems, applications, and processes to identify cybersecurity risks and control gaps.
• Communicate openly with the Fleet IT Manager to implement updated cybersecurity methods and policies.
• Install, test, maintain, and support onboard hardware and software applications.
• Manage fleet databases by updating and maintaining relevant documentation and system logs to ensure accuracy and currency.

Requirements:

• Diploma in Computer Science/Engineering, Electrical or Electronics and Communication Engineering, or a related field.
• Proficiency in networking and experience with firewall and managed switch configuration.
• Familiarity with Windows Server Administration, VMware, and virtualization implementation.
• Strong analytical skills with attention to detail, delivering high-quality results within deadlines.
• Excellent problem-solving abilities, backed by sound reasoning and judgment.
• Clear and confident verbal and written communication skills to establish credibility and demonstrate expertise.
• Willingness to work extended hours and travel as needed.
• Practical experience in vessel IT application management, database management, cybersecurity, incident management, and satellite communication equipment (e.g., VSAT, L-Band, LEO) is an advantage but not mandatory.

Responsibilities:

• Ensure smooth running of the Company’s computer systems and ensuring providing technical support to users both in office and on board vessels own/operated by the Company.
• Installing and configuring computer hardware operation systems and applications;
• Monitoring and maintaining the office and ship computer systems, networks and hardware, including liaising with external IT vendors regarding the same
• Assisting shore and sea staff, either face-to-face or over the telephone, to troubleshoot and resolve hardware or software issues
• Assist in preparing and administering the Company’s IT policy and procedures
• Assist with the Company’s cyber security defence, including configuring and upgrading routers, switches, firewalls, proxy, anti-virus software, access points etc.; and conduct disaster recovery operations
• Boarding of vessels to provide relevant IT support.

Requirements:

• Minimum Diploma in related discipline.
• Minimum 2 years of experience work as L1 support in mid to large enterprise.
• A team player with good interpersonal and communication skills.
• Able to work independently and as part of a team
• Comfortable with boarding vessels within Singapore waters (safety training will be provided).

Queenie Chua

R24125459

Main responsibilities

Responsible for the functional knowledge

• Write detailed specifications/User Stories in line with the list of requirements provided by business
• Liaise with business for clarification and understanding of requirements
• Analyze functional impacts considering technical constraints with technical lead’s help
• Explain and Work closely with the developers for the implementation of change/evolutions

Responsible for the functional testing of development

• Create tests and define tests strategy in coordination with others Business Analysts
• Conduct continuous testing in development environment for development monitoring

Involved in support of application for functional incident

• 3rd level support work on request escalated from level 2
• Reproduce, make first analysis and investigate verifying data on DB or GUI
• Analyze and/or solve functional problems in coordination with developers
• Participate in production follow-up meetings with user to answer concerns and gather feedbacks

Qualifications and Profile

• At least 6 years of IT business analyst experience
• Strong hands-on testing experience (writing, executing and monitoring tests)
• Strong analytic skills
• Proactive and result oriented
• Strong sense of commitment
• Knowledge of all phases of IT software development and implementation life cycle
• Capable to effectively interact with technical team
• Team spirit - Like to explain and share knowledge
• Proactive with continuous improvement mindset

Functional

• Financial/banking industry knowledge is a strong plus
• Functional knowledge on KYC is mandatory

Technical

• Hands-on experience in SQL is mandatory.
• Jira XRAY knowledge is preferred.

Interested applicants please send your resume in MS Word format and attention it to Tan Joanna (R1104661)

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Main responsibilities

Business Analysis

• Write detailed specifications in-line with the list of requirements provided by business lines
• Liaise with business counterparts for clarification and understanding of requirements
• Analyze functional impacts and take into account technical constraints advised by technical lead
• Collaborate and work closely with the developers to implement change or evolutions
• Organize PSS workshops with developers, tech leads and architects for issues

Software Testing

• define tests strategy, test plan and test cases in coordination with project manager and business
• Conduct continuous testing in development environment to validate development changes

Application Support

• Provide level 2/ 3 support on production issues
• Carry out analysis and investigations by verifying data on the database or GUI
• Analyze and solve functional problems in coordination with developers

Project Management

• Manage agile backlogs, facilitate sprint ceremonies and presentations with project partners
• Conduct weekly meetings with the project team and stakeholders in Singapore and offshore
• Prepare weekly KPI reports to management and team lead
• Maintain and track the velocity of the team using JIRA or Azure reporting tools
• Reinforce release management including preparing release note and roadmap for applications

Qualifications and Profile

• Minimum 10 years of experience as an IT Business Analyst working on requirements gathering, solution planning, testing and documentations
• Proven experience in testing (writing, executing and monitoring test) particularly in managing of end-to-end testing for application releases
• Good knowledge of all phases of IT software development life cycle
• Capable to work independently and maintain active coordination with both business and IT counterparts
• Strong analytical and problem-solving skills to answer to business needs
• Excellent communication skills
• Proactive and result-oriented
• Has strong sense of responsibility and commitment
• Collaborative team player and is willing to share knowledge
• Experienced with working in an agile team, or certified with agile CSM / PSM or PMP
• Relevant degree in computer major or engineering major

Functional

• Knowledge in banking domain, retail and corporate banking concepts, financial risk management, Basel methodologies and IFRS standards.
• Knowledge in Loans management, Asset Allocation, Credit protection, risk weightage and liquidity risk will be desired
• Highly skilled in preparing reports and analytics using tools such as PowerBI, VB macro, excel and MS project
• Highly skilled in participating in product/workflow design using MS Visio

Technical

• Experience with backlog management tools such as Jira and Azure TFS
• Advanced knowledge and practical usage of SQL, troubleshooting and optimizing stored procedures/functions
• Knowledge in CI/CD platforms such as Github, GitLab or AzureDevOps
• Exposure to API development is strongly desired, including writing test cases for API and execute with testing tools such as Swagger or Postman
• Knowledge and understanding of programming language such as Java, C#, C++ and PowerShell is helpful
• Experienced with Spark, MSBI and Control-M for ETL projects

Interested applicants please send your resume in MS Word format and attention it to Tan Joanna (R1104661)

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

• Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
• Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly
• Generating sign ins for new hires during the onboarding process
• Resolving IT support requests from employees
• Answering employee questions regarding computer systems
• Gathering and analysing data to diagnose problems with computer systems
• Installing new software and hardware drivers and updating existing ones as needed
• Updating employees on the status of their service requests
• Logging all service requests and updating tickets as needed
• Enable faster and smarter business processes and employee productivity
• Serve as the subject-matter expert supporting Mac OS X, Windows, and widely used software and applications, such as Microsoft, Adobe, and Google Workspace
• Train employees in using software and hardware, and provide technical support when needed

Job Description:

• Contribute to projects for Antaes Asia clients
• Coordinating activities and processes required for effective day-to-day organization of IT Infrastructure assets and contracts management.
• Resource management, e.g., onboarding/offboarding/contract extension and headcount tracking and reporting including PPM Management and reporting.
• Contribute to the promotion of Antaes services on top of assistance provided to clients

Asset Management

• Develop and maintain frameworks, RACI, and end to end process/engagement model for on-boarding IT Assets in region (reconciling with financial books).
• Assist with the governance of asset inventory including stock take and checks.
• Periodic internal quality assurance assessment across IT Asset portfolio, highlighting any potential gaps, defining remediation plan and ensuring continued adherence to Group IT Asset Management standards.

Contract Management

• Ensure all contracts are registered in SourcingHub and aligned to Marley Asset Inventory.
• Ensure adherence of contracts and sourcing requirements of existing vendor services.
• Escalate appropriately to ensure Department Accountable Ex-Co are informed and necessary remediation implemented.
• Assist with designing process to streamline / and maintain an accurate BAU contracts management schedule.

Business Management / PMO

• Publish report of CTB/RTB consumption from Pyramid and follow-ups
• Maintain resource management plan.
• Assist with producing TCO reporting (on Apptio).
• Work with Procurement and Expense team on follow ups and maintain governance.

Job Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering or equivalent
• Passionate and curious about technology and problem solving attitude
• Fluency in English and confident communicator
• Well-organized, self-motivated, enthusiastic, growth mindset
• Strong focus in establishing long-tern relationships with our clients / internal partners
• Good team spirit, able to work as a team and lead different teams together in order to achieve maximum business value
• Innovative and always performs market watch to bring new concepts or ideas

Fujitsu is seeking an experienced IT Operations Manager (EUC) to oversee and manage our end-user computing environment. The ideal candidate will ensure the smooth operation of IT services, support end-user needs, and drive continuous improvement in our IT infrastructure.

Key Responsibilities:

• Asset Management: Oversee the tracking and management of IT assets, ensuring accurate inventory and lifecycle management.
• Automation: Identify opportunities for automation to improve efficiency and reduce manual tasks within IT operations.
• Support Services: Lead the IT support team to provide timely and effective support to end users, ensuring high levels of customer satisfaction.
• Project Management: Plan and execute IT projects, including system upgrades, new technology implementations, and process improvements.
• Vendor Management: Coordinate with external vendors for procurement, maintenance, and support of IT equipment and services.
• Compliance: Ensure compliance with IT policies, procedures, and regulatory requirements.
• Training and Development: Provide training and development opportunities for the IT support team to enhance their skills and knowledge.
• ITIL Practices: Implement and adhere to ITIL best practices for IT service management, ensuring consistent and efficient service delivery.

Qualifications:

• Education: Bachelor’s Degree in Information Technology, Computer Science, or a related field.
• Experience: Minimum of 5 years of experience in IT operations, with at least 2 years in a managerial role.
• Technical Skills: Proficiency in managing end-user computing environments, including hardware, software, and network systems.
• Leadership Skills: Strong leadership and team management skills, with the ability to motivate and guide a team.
• Problem-Solving: Excellent problem-solving skills and the ability to troubleshoot complex IT issues.
• Communication: Strong communication skills, with the ability to explain technical concepts to non-technical users.
• Certifications: Relevant certifications such as ITIL, CompTIA A+, or Microsoft Certified: Modern Desktop Administrator Associate are a plus.

Preferred Skills:

• Experience with asset management tools and practices.
• Knowledge of automation tools and techniques.

TMS support. To provide offsite support on the Transport Management System (TMS) related service requests, incident management and change requests.

• Level 1 and level 2 activities based on the requests from our transport team.
• Good understanding of Standard operating procedures involved in managed the transport user management queries - addition, modification and deletion of users in the TMS platform after verifying the necessary approvals.
• To provide TMS service requests related to online and B2B orders
• To patch the data manually after taking necessary IT approvals to support the synchronization issues with our ecommerce applications.
• Upkeep TMS system with regular maintenance and archival activities.
• Able to evaluate and understand the complexity of the incident and collaborate with multiple stake holders, with swift communication to respond to user tickets in timely basis.
• Understanding of updating the ticket details and managing the requests through a TMS ticketing system (similar to Jira or solaris service desk)

Requirements

• Associate’s degree in IT support. Supply Chain Management or transport management system is plus
• Minimum 2-3 years of experience in the relevant filed.
• Proven experience working with a Transportation Management System (TMS).

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

As a IT Sales Manager, the role is to “hunt” for new opportunities within the assigned territory, that may be currently small or whitespace. This person is to lead the deal strategy including shaping NCS’s value proposition & partnerships within and outside NCS. Leveraging on his/her expertise in technology and unique knowledge in the industry, he/she is a trusted advisor and consultant to the clients.

With close client engagement and interaction, he/she is responsible for leading the Healthcare account tribe to win NCS sales. The role includes account penetration, prospect qualification, follow NCS sales process, work with Bid Management, LOB, sales specialists etc. and closing all sales opportunities in the assigned territory.

What will you do?

• Identify and qualify opportunities, influence client’s mindset through NCS facilities such as Tesseract
• Orchestrate externally and internally to create environment for successful delivery
• Assess high level conceptual design, identify right delivery teams to ensure that what is sold can be delivered at the right and best margin to meet the client’s expectations
• Establish responsive business relationship with client including problem reporting and resolving highly complex service delivery issues when escalated
• Lead and manage the project delivery teams to ensure timely and quality delivery of services to the client in a cost-effective manner
• Identify, assess and resolve complex business problems/issues and propose alternative solutions, gather market intelligence on client’s preferred solutions and competition’s partnerships etc.
• Identify and manage issues and risks and act as an escalation point within the account
• Manage and monitor account and opportunity level business development spend, in support of the client team’s margin
• Manage risk and impact of change requests and assist with service request of variation order negotiation
• Work closely with legal and contract management to get negotiation of T&Cs with the client when we don’t have any existing agreement in place
• Work closely with the Lines of Business on project capability gaps
• Manage sub-contractors and vendor contract escalated matters
• Act as the Solution Lead to ensure solution consistency and be the custodian of architecture along with NCS’s SCOE and LOB’s support and agreement

The ideal candidate should possess:

• Degree in Engineering, Computer Science or a related discipline
• Minimally 8 years’ experience in IT or ICT Consulting industry with 5 years or more experience focusing on sales/account management in the private sectors
• Prior experience in Healthcare industry in Singapore and the region
• Knowledge of Singapore National Healthcare systems
• Relationship in Healthcare eco-system such as GPs, medical device manufacturers, standards.
• Prior experience in owning individual sales targets – quota carrying role
• Delivered projects relating to Conglomerate/MNC clients is a plus
• Process broad business acumen and deep industry knowledge, and to use this knowledge to develop/enhance client relationships
• Proven track record in assuming overall responsibility and managing multi-million dollars projects in key client industry
• Process ‘hands-on’ knowledge, vast exposure and wealth of experience within vendor and user environment, coupled with a driven and self-motivated personality.
• Experience managing measured productivity-driven operations or teams
• Good communication and written skills
• Understand and ability to apply social style techniques to manage stakeholders
• Client focused with strong organizational and project management skills
• PMP certification is a plus
• Ability to lead multiple teams

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Key Deliverables:

· Designing and modifying software applications

· Implement systems and provide technical support

Responsibilities:

· Talking to users to find out their requirements

· Create programs essential for business and conference operations

· Deal with programs when they need to be repaired, changed, or added to another program already in place

· Writing software and operating manuals

Senior Manager – IT EUC

Our client is looking for an experienced EUC specialist to lead, develop and oversee the daily operations of the IT helpdesk team and ensure strict adherence to SLAs.

Responsibilities:

• Lead, mentor and manage the IT helpdesk team and oversee outsourced vendors to ensure services are delivered in accordance to SLAs.
• Ensure that outsourced vendors prioritize and assign helpdesk tickets based on urgency, impact and available resources.
• Collaborate with outsourced vendors to develop, implement and refine helpdesk processes and procedures to improve service delivery and user satisfaction.
• Provide hands-on technical support for complex and/or high-priority issues – act as an escalation point for the helpdesk team.
• Lead and/or participate in IT projects that impact the helpdesk and/or end-user support to ensure successful implementation and adoption.

Requirements:

• Degree in Information Technology, Computer Science/Engineering or related fields.
• Ideally at least 10 years of experience in IT support with at least 5 years as a manager overseeing IT helpdesk and/or onsite support for organizations with over 1,000 employees.
• Strong knowledge of helpdesk ticketing systems, remote support tools and IT Service Management (ITSM) frameworks (e.g. ITIL).
• Excellent leadership and people management skills – able to motivate and develop teams.
• Highly knowledgeable in the best practices and processes required for helpdesk and/or onsite support.

Location : North Singapore

Kindly indicate your current/last salary details and your notice period

If the above speaks to you, we’d love to hear from you. Please send in your updated CV to [email protected] (Ezmir, Reg No: R22105085) if you feel there is a fit with your experience and interest. You may forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

We are looking for an Asst Engineer / Engineer to be part of one or more teams in supporting and maintaining systems, keep them up and running smoothly 24/7. The Asst Engineer / Engineer should have broad technical skills and a working background in the System-Level Maintenance in the following disciplines, Information Technology, basic networking skills, computer/servers/storages, embedded systems and/or UPS.

Responsibilities:

• Involve in one or more teams in supporting in supporting and maintaining systems, keep them up and running smoothly
• Report to the Team Lead/Service Delivery Manager and in fulfilling SLA and KPI in accordance to maintenance contractual agreement.
• Candidate with strong knowledge or skillset will be considered as Team Lead.
• Assist Team Lead/Service Delivery Manager to deliver contract obligation within budget.
• Able to operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders.
• Liaison with procurement and equipment vendors.
• To perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures.
• To carry out Corrective Maintenance in accordance with the maintenance instructions / procedures, involving fault troubleshooting, diagnosis & replacement of software/equipment/module/component at sites and/or workshop.
• Provide engineering services such as engineering reports, supply support, configuration control and management and obsolescence management.
• Provide solutions to technical problem associate with IT systems.
• Ability to install/configure/backup & recovery/manage/troubleshoot servers (MS Server, VMWare and Linux), clients, storages, SharePoint and network related issues with relevant IT security standards.
• Arrange and attend monthly meetings with customers.
• Perform 24/7 off-site standby for fault activation after office hours.
• Required to travel to sites for work

Requirements

• Diploma in Computer Engineering/Computer Science, IT, Networking and/or equivalent (candidates with lesser academic qualifications may be considered for other positions)
• Minimum of 2-3-year experience in a similar engineering-related capacity.
• Knowledge in managing and maintaining IT and networking equipment.
• System knowledge and technical skill with experience on the following :
• System: Microsoft Windows 7/8/10, Windows Server 2003-2019, SharePoint, Microsoft Exchange 2007/2010, MS_SQL, Office, Active Directory, DNS, DHCP, File Services, FTP.
• System: Red-Hat, Linux
• Virtualization software: VMware
• Networking Equipment: Firewall, Routers, Switches
• NAS Storage: SAN Storage, NetApp Storage
• Good diagnostic and fault solving skills
• Positive work ethics and team player.
• Takes ownership of responsibilities
• Thrive in multi-disciplinary and cross-functional environments
• Able to work effectively in an indoor/outdoor environments
• Knowledge on “know how” to perform clients and servers hardening, OS & software patching will be an added advantage.
• Knowledge in Networking, Microsoft System Administration, SharePoint, Red-Hat, Linux, VMware and Storage functions will be an added advantage.
• Preferably with experience in System-Level Maintenance in the following disciplines is highly preferred (Networking, computer/servers and Storage function). Other Engineering-related experience may be considered.
• Proficient in MS Office (Words, Power-point & Excel)
• Preferably with Class 3 Driving License
• Standby / Recall duties required

We are looking for a motivated System Engineer to join our team! As a System Engineer, you will be responsible for supporting our System team in all aspects of the development, testing and implementation of our in-house integrated solutions. Project phases involved include design reviews, lab setup, Factory Acceptance Test, installation, checkout, integration and on-site acceptance test, training and documentation.

Responsibilities

• Support System Lead in System design, development and project delivery
• Responsible for System documentation
• Formulate / revise specifications for purchase of IT equipment (e.g. servers, switches) and software, ensure successful and timely delivery by contractor
• Plan, manage and perform system equipment installation
• Perform system OS and software installation, configuration
• Perform OS hardening according to security guidelines
• Plan and conduct system acceptance tests with customer, prepare acceptance test reports
• Support integration testing
• Provide support during project phase and system warranty period
• Prepare operator manuals and assist in conduct of user training

Requirements

• Degree in Computer Engineering / Electrical Engineering / IT
• Microsoft Certified Engineer (MCSE) and/or VMware certification is an added advantaged
• Knowledge and experience for Windows OS configuration and hardening, software installation and virtualised environment setup
• Knowledge of Red Hat Enterprise Linux will be an added advantage
• Good understanding of computer networking
• Experience in configuration of network switches, routers and firewalls will be an added advantage
• Strong interest in learning technologies and products
• Good interpersonal communication skills
• Good technical writing and presentation skills
• Good analytical and problem-solving skills