• Experience in P&L, budget and forecasting
• Location: Duxton Hill
• Salary $3,000 - 4,500

Responsibilities:

Financial/Management Accounts

To ensure that the following are prepared accurately and on time:

• Profit & Loss account by Service
• Trend analysis
• Forecast by Service
• Policies are adhered to

To ensure that the following are prepared monthly:

• Run off schedules for provision of operating costs
• Accruals of unbilled revenue and unearned revenue
• Bunker Stock Cards
• Charter Hire and brokerage commission accrual

Agents

To ensure

• Agents’ disbursements are promptly and accurately verified and payments arranged
• Standard Policies and Procedures are adhered to by Agents
• Agents’ reconciliations are current and disputes are resolved promptly
• Any changes in Port Tariff, Coof and GAC are updated promptly
• Agents are funded correctly

Joint Ventures

• Coordinate with JV partner on timely submission of their reports
• Reconciliation / finalization of accounts
• Resolution of disputes with JV partners
• Follow up of payments from/to partners

Budgets

To Prepare and check correctness of:

• Profit and Loss by Service.
• Application of assumptions

To ensure:

• Compliance with instructions and deadlines
• Workings are correct
• Actual/full year forecast vs budget are reasonable and correct

Audits

• Timely accounts schedules for Audit
• Follow up and resolve all audit concerns

Reports

To prepare and submit:

• Monthly Forecast Reports
• Monthly Profit & Loss account by Service
• Monthly trend analysis and commentaries by Service
• Agents and JV Reconciliation Statements
• Analysis for various provision accounts
• Accounts Schedules as required by Group Accountant for Audit purpose

Information systems

• Active participation in providing input and finding solutions for new / changes to existing systems.
• To check and to test new reports (when performing parallel runs)
• Other Ad-hoc Projects as required from time to time.

Requirements:

Education & Knowledge

• Accounting Diploma/ Degree Holders with minimum 2 years of relevant accounting experience
• Preferably with SAP consulting experience or SAP experience in commercial environment
• Strong working knowledge of MS Excel

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

Overview:

We are seeking a highly skilled and experienced Senior DB Infrastructure Engineer to join our dynamic team. The ideal candidate will be responsible for designing, planning, supporting, and maintaining our database infrastructure to meet or exceed Service Level Agreements (SLAs). This role requires a proactive individual with strong problem-solving skills, extensive experience with Oracle databases, and the ability to lead and mentor a team.

Key Responsibilities:

Design and Planning:

• Design, plan, support, and maintain DB infrastructure to ensure robust and efficient operations.
• Develop and implement strategies to meet or exceed stipulated SLAs.

Performance Monitoring and Problem Resolution:

• Monitor DB infrastructure performance and address technical issues promptly.
• Troubleshoot and resolve complex system DB infrastructure problems that may require the creation of new techniques, tools, and processes.

Project Support:

• Provide effective implementation and operational support for projects, ensuring SLA compliance.
• Lead and manage the DB infrastructure team to deliver high-quality support for project needs.

Analysis and Improvement:

• Analyze internal and external business challenges and regulatory issues, proposing improvements to enhance infrastructure performance and compliance.
• Stay updated with industry trends and best practices to continually improve the DB infrastructure.

Availability and Standby:

• Be available for 24x7 standby on-site or on-call support after office hours, weekends, and public holidays for operational or implementation projects.

Teamwork and Leadership:

• Demonstrate strong teamwork and provide clear instructions and guidance to team members.
• Facilitate knowledge sharing and mentor junior team members to build a cohesive and skilled team.

• Extensive experience with Oracle databases, including installation, configuration, and maintenance.
• Proficient in troubleshooting complex technical problems and implementing effective solutions.
• Savvy in identifying, analyzing, and resolving highly complex system issues.
• Resourceful in learning new skills and understanding emerging issues.
• Excellent teamwork and communication skills.
• Ability to provide clear instructions and guidance to team members.

Qualifications:

• Proven experience as a DB Infrastructure Engineer or similar role.
• Strong technical background with Oracle databases.
• Excellent problem-solving skills and ability to work under pressure.
• Strong leadership and team management skills.

At Ultimate Performance (U.P.) we are hiring Personal Trainers to join our U.P. Singapore team.

You can be as green and new to the industry as they come. Our goal would be to educate and mould you as one of the future leaders of U.P, just as we have already done with some of the Trainers who joined us as Juniors on our first Junior Training Scheme in 2012.

We are a meritocracy and only care about your ability to get the job done and your overall potential.

ATTITUDE IS EVERYTHING. Aptitude can be taught but you do need to look hard at yourself before you apply to U.P. We are not an easy company to work for because we demand that you deliver your very best performance every single time. This is the U.P. way and it is a non-negotiable quality that we are looking for.

Alongside the right attitude, to even be considered for one of our coveted positions, we are looking for individuals who can demonstrate:

• Relentless hard work.
• That you are not frightened to reflect inwards and examine your motives.
• That you seek out and continue to learn from your own mistakes.
• An investment in others.
• Ambition and persistence in your desire to better yourself.
• The ability to provide U.P. clients’ a great service and high professional standards.

So, if you are interested in a role that will allow you to:

• Work alongside some of the leading trainers in the fitness industry as a team.
• Work in a culture where results - not numbers - are the name of the game. We take care of the sales and marketing so you have the time to focus on what matters as a Trainer.
• Take part in a full education program while also being provided your own mentor.

• Have the support and guidance to build a genuine career within the fitness industry, so that you can grow into the right long-term role for you.
• Deliver personal training through our own company app, while we continue to work behind the scenes to revolutionize the technology available to you as a Trainer.
• Be pushed to never accept anything less than your very best.
• Be provided with the possibility to travel around the world.

Then hit APPLY today to be considered and discuss further with the UP team!

Starting salary: $24,900 this can increase to $79,100.

OTE: $24,900-$79,100.

Hours: full-time, including early mornings and late evenings in your first year of service.

We require successful candidates to possess a valid first aid certificate with a minimum of 9 months remaining.

Advertised earnings are reflective of the advertised U.P. location’s OTEs for Junior Trainer roles in the local currency, dependent on the Junior level offered if successful.

U.P. does not provide Personal Trainer qualifications and so requires all applicants to have already attained their Level 3 Diploma in Personal Training, or equivalent qualification.

Please note that all U.P. Trainers need a valid right to work, therefore we ask queries around this within the application process to determine whether sponsorship consideration is required by Ultimate Performance. It poses no potential limitation to your application.

Your data will be stored by Ultimate Performance and will be used by our HR and recruitment teams for the purpose of managing your application. You can find out more about how we use your data during our recruitment process here: https://ultimateperformance.com/terms-conditions

We have been made aware of fraudulent entities around the world claiming to represent Ultimate Performance. We will never request your bank details within an application or request an exchange of money to apply for a role at U.P. If you see a role advertised for Ultimate Performance requesting payment or to provide bank details then please DO NOT apply via that channel. Please do not hesitate to contact us directly if you have any concerns.

Job responsibilities

• Address patient's inquiries over various communication channels.
• Patient relation matter such as registration and appointment booking.
• Dispensing of medications
• Packaging and dispatching of orders in a timely manner
• Handle customer verification and billing
• Monitoring and follow-up on medical report, patient requests etc
• Stock-taking and inventory checking
• Clinic housekeeping
• Other administrative duties such as data entry and book-keeping as assigned by clinic manager/doctor

Requirements

• 5.5 days work week (Saturday morning)
• Background in healthcare or customer service line are welcome
• Minimum GCE ‘N’ Level or Diploma Holders in Nursing
• Background in healthcare or customer service line are welcome
• Compassionate towards customers
• Comfortable communicating with medical providers and patients
• Excellent customer service skills and put attention into detail
• Willing to learn and adapt in a fast-paced environment
• Candidates with no previous healthcare experience are welcome to apply

Benefits

• Medical benefit (H&S and Dental) upon confirmation
• Attractive salary package (AWS)
• Variable bonus depends on individual performance

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for a Project Manager (Software, IT Application)

Internal Code: A24066

What will you do?

The Project Manager shall be involved in strategizing and implementation of projects and initiatives involving the requirement study, procurement, management, implementation, and maintenance support of applications.

What are we looking for?

• At least 5 years of IT Application PM experience in recent years.
• Recent relevant experience in Vendor and Contract Management, Change Management / Service Request Management, Problem/ Incident Management.
• Strong analytical, conceptualisation and problem-solving skills.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Results and customer oriented.
• Effective communication skills.

It will be advantageous if you have:

• Relevant experience in supporting Government Projects.
• Exposure in managing project budget, timeline as well as scope.
• Experience in supporting applications operations.
• PM certifications, SCRUM master certification and/or practical experience with Agile Methodologies, tools and delivery, and proficiency in Microsoft Azure.
• Experience in healthcare domain knowledge.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

The Role

To foster expertise in steel and steelmaking raw materials markets and produce quality prices and news in line with the company’s PRA approach.

To work within a regional and global team to support the development and adoption of Fastmarkets' benchmark prices.

Principal Accountabilities

• Foster in-depth knowledge of the fundamentals, supply chain, end-uses and key participants for specific markets to generate representative prices and world-class content

  • Collect pricing data and set prices in line with the company’s robust methodology, price specifications and IOSCO principles

  • Back colleagues up on their pricing patches to provide cover and consistency for the market and build up a wider knowledge base

  • Peer review prices to verify that processes have been followed and editorial judgement applied correctly to ensure our prices are representative

  • Write market commentaries, breaking news and insightful copy with PRA angles, to support the growth in readership and the use of Fastmarkets’ prices in physical and financial contracts.

  • Manage and expand the number of industry contacts that submit pricing data and give news exclusives, using all means of communication including face-to-face meetings and networking

  • Handle questions from contacts and the market about the dynamics of particular pricing sessions, seeking guidance from senior reporters or section editor when inquiries are sensitive, to make our processes and judgement transparent to the market

  • Assist the team leader or regional editor to review and manage the existing pipeline of prices and identify new price launch opportunities

  • Help foster Fastmarkets’ prices and expertise through the team’s market engagement plan, which includes producing PRA content, white papers and infographics, participating to internal and external events, promoting the company on social media, and attending industry meetings

  Key interfaces

  • Work with a team of regional price reporters to communicate, define and execute the daily agenda of content and prices in coordination with the global team.

• Report to section editor and follow guidance from senior reporters within the team. Attend training courses.

•  Liaise with other divisions of Fastmarkets (price development team, marketing and events) to help implement the company’s PRA strategy.

  • Engage with major industry participants (traders, producers, consumers and brokers) about  the markets you cover, in line with the team’s market engagement plan.

• Responsible for generating reports (SAP system) periodically and when required;
• Involved in sales forecast and analysis process;
• Preparing presentation slides;
• Involved in sales order and credit management process;
• Involved in pricing and discount management process;
• Involved in compliance topics;
• Involved in month end reporting process;
• Involved in the year end stocktake process;
• Other ad hoc assignment.

Commercial Contracts Associate at Checkout.com:

Checkout.com is seeking a dedicated Commercial Contracts Manager to join our Legal Team to support the business growth and expansion!

Your main responsibility will be to provide assistance to the Legal team and the business in all commercial contracts related matters, including to review, draft and negotiate a variety of contracts (NDAs, bespoke pricing provisions, amendments, novation agreements etc.), maintain a variety of standard contractual documents, assist with the allocation of work and a variety of other administrative tasks as well as advise on ad hoc legal and commercial queries.

You may also provide assistance and guidance to various internal clients across a diverse range of Regulatory (e.g. Financial, Data Protection, Competition etc.), Corporate (e.g. M&A, Company Secretarial) and Compliance related issues across multiple jurisdictions.

Collaborating with all core functions within the company, the successful candidate will have the opportunity to work on a broad range of projects and play a key role in supporting the company’s rapid growth. 

About You:

• Prior in-house contracts management experience (5yrs+). Experience in the Finance and/or FinTech industry (e.g. payment institution, e-money institution, bank) would be an advantage 
• Excellent time management skills and the ability to handle a large workload
• Ability to work autonomously and independently with minimal mentorship
• Ability to manage a busy agenda with autonomy
• Demonstrate excellent critical judgement, quick thinking and agility.
• High level of written and interpersonal communication skills
• Strong level of accuracy and attention to detail
• Be open-minded and willing to accept new challenges
• Proficiency in English

Your Career

As part of the Programs and Facilitation team, the Sales Enablement Onboarding Facilitator will be responsible for assisting the management and  logistics of our global, virtual and in person training sessions. You will work closely with program coordinators and session facilitators, cross-functional teams and external partners to ensure smooth execution of the training programs. The Sales Enablement onboarding facilitator thrives in a fast paced environment, has strong attention to detail, is organized and process driven. You will assist in managing the coordination, logistics and results monitoring of enablement programs to support the Japanese and Korean new hires through sales onboarding, sales kickoff events, continuous learning programs and other special projects particularly focused on these non native English speakers.

Your Impact

• Support JAPAC members, including Japanese and Korean participants, in the Global New Hire Onboarding training - Provide language support, localization, logistics, tool usage, and travel assistance to ensure a smooth execution and seamless learning experience for participants
• Participate in in-person HQ and Singapore sessions with New Hires, offering language and logistical support for English-conducted sessions and activities
• Schedule and coordinate logistics for training sessions, webinars, and workshops, including venues, Zoom setup, and execute participant communications
• Assist existing tracking and managing the budget and expenses for on-site training to ensure the cost-effective delivery of training initiatives
• Collect and analyze feedback and effectiveness metrics for Non-Native English, and provide escalation to Global Enablement team 
• Communicate with local sales managers to plan and implement the necessary support for New Hire Onboarding, ensuring coordination with stakeholders

Team Summary

Global Customer Assistance Services (GCAS) Operations provides emergency services to Visa cardholders around the world in more than 30 languages. Our services include emergency card replacement, emergency cash disbursement, reporting of lost or stolen cards, and general inquiries about benefits associ­ated with different types of Visa cards. GCAS also supports Finan­cial Institutions that access Visa Online (VOL) by granting access to content and applications, re­setting passwords, and providing general information.

The services are supported via Voice, Email and Chat channels.

What a Client Care Support does at Visa:

The Client Care Support representative will be part of our World-Class Customer Support team where you will be responsible for supporting card holder’s needs on a variety of Visa products via inbound phone calls. You will complete work according to well-defined policies and procedures while delivering a positive customer interaction. We look for individuals who enjoy working in an environment that is as fun as it is challenging and can ensure that our customers receive world-class service. 

A Client Care Support representative is responsible for Voice Channel only.

In this role, you are expected to:

• Respond to incoming customer requests quickly, proficiently and professionally while meeting specific quality expectations.
• Collaborate with peers to help cardholders,provide thought-leadership and inspire both customers and peers in a diverse business environment.
• Compliance to Key Control and other policies, including maintaining confidentiality in our secure environment.
• Evaluate the nature of each call and determine the appropriate action to complete the request.
• Answer general customer service questions from cardholders, explain multiple program features, and where appropriate, transfer the customer to the issuing bank to obtain specific account information or transfer the customer to an appropriate Third-Party Service Provider.
• Adhere to established procedures and guidelines while providing quality customer service in order to meet and exceed department standards.
• Provide general information and support on any VISA related topic or product and direct the customer accordingly.
• Provide status update on Emergency Card and Cash requests when customer calls to follow up.
• Ensure smooth delivery set up of Emergency card and disbursement of Emergency cash upon receipt of approval from the banks.
• One Stop Fulfillment of Emergency service with customer and their banks.
• Use several computer programs to respond to customer inquiries.
• Document cases to show action taken.

Why this is important to Visa

This position is akin to a brand ambassador’s role. The role requires one to project the image of the company in the most professional manner. The services offered fulfilled the needs of the customers and bring in revenue to the company.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

You will lead the work on some of the most popular consumer brands in the world, impacting the daily lives of nearly 2 billion people in the fastest growing region in the world. You will work for clients who not only care about success in the marketplace, but are passionate about the role of brands in helping bring about social change. The Account Director is responsible for seamless delivery on a client account including creation and communication of effective brand strategies, account staffing and oversight of all client relations and presentations; while providing active support and oversight to an Account Service team.

• Manages a number of key client relationships
• Acts as the first point of contact for client questions and requests
• Talks to other departments in the organisation to facilitate client requests
• Builds and maintains relationships with clients often through regular face to face contact and meetings
• Partners with Planners to develop and implement highly interactive strategic responses for brand’s business and communications needs
• Problem solves on high level account and implementation issues and knows when to involve their supervisor
• Generate accurate reports on the status of existing accounts and new business
• Leads presentations with clients
• Manages a budget and achieve targets
• Always on a look out for opportunities to cross-sell within the Groupe
• Manages and facilitates new business pitches when requested by the Managing Director
• Committed to constantly improving our work, and how we work
• Maintains a sense of discretion and professionalism, representing the Groupe

Expectations as a team leader

As your own leadership journey evolves, your primary goal will be to nurture the next generation of leaders. You will reflect our “People First” ethos, where we believe that the best work can only come from a team that feels happy, secure and motivated, with a clarity of purpose. You value diversity, equality and inclusivity, not because it’s fashionable but because it’s obvious.

In this role, you will be expected to:

• Provide leadership and professional development to department staff
• Mentor and train team members, write performance reviews, and allocate work
• Monitor teams to deliver beyond client’s expectations
• Motivate your team, and be the glue that keeps teams going
• Set goals and KPIs for each team member, and works with them to achieve these

Every day brings a new challenge so you’ll need to be a team player at heart, with an eye for detail, great organisational skills so you can priotise your day to ensure you meet deadlines.

You will be responsible for reviewing and processing salaries (including bonuses), CPF and other statutory contributions of existing and new employees.

Using your experience, you will review and assist in preparation and filling of necessary employee return and reports with the appropriate government authorities.

Ensure that payroll processing policies and procedures are strictly being complied at all times.

You will need to ensure accuracy, promptness and conformance to statutory and company requirements in all payroll related transactions.

Strong communication skills both written and verbal are a must have for this role to build relationships across the business. You will also need to build strong customer relationships with existing and new clients gaining insight into their needs and delivering customer-centric solutions. 

Together we find solutions and make things happen but to do this we want you to contribute; looking for ways to help us get better at what we do in the most efficient and effective way.

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future together. 

Team Summary:

Global Customer Assistance Services (GCAS) Operations provides emergency services to Visa cardholders around the world in more than 30 languages. Our services include emergency card replacement, emergency cash disbursement, reporting of lost or stolen cards, and general inquiries about benefits associ­ated with different types of Visa cards. GCAS also supports Finan­cial Institutions that access Visa Online (VOL) by granting access to content and applications, re­setting passwords, and providing general information.

The services are supported via Voice, Email and Chat channels.

What a Client Care Support does at Visa:

The Customer Service Support will be part of our World-Class Customer Support team where you will be responsible for supporting card holder’s needs on a variety of Visa products via inbound phone calls. You will complete work according to well-defined policies and procedures while delivering a positive customer interaction. We look for individuals who enjoy working in an environment that is as fun as it is challenging and can ensure that our customers receive world-class service. 

A Client Care Support is responsible for Voice Channel only.

In this role, you are expected to:

• Respond to incoming customer requests quickly, proficiently and professionally while meeting specific quality expectations.
• Collaborate with peers to help cardholders, provide thought-leadership, and inspire both customers and peers in a diverse business environment.
• Compliance to Key Control and other policies, including maintaining confidentiality in our secure environment.
• Evaluate the nature of each call and determine the appropriate action to complete the request.
• Answer general customer service questions from cardholders, explain multiple program features, and where appropriate, transfer the customer to the issuing bank to obtain specific account information or transfer the customer to an appropriate Third-Party Service Provider.
• Adhere to established procedures and guidelines while providing quality customer service in order to meet and exceed department standards.
• Provide general information and support on any VISA related topic or product and direct the customer accordingly.
• Provide status update on Emergency Card and Cash requests when customer calls to follow up.
• Ensure smooth delivery set up of Emergency card and disbursement of Emergency cash upon receipt of approval from the banks.
• One Stop Fulfillment of Emergency service with customer and their banks.
• Use several computer programs to respond to customer inquiries.
• Document cases to show action taken.

Why this is important to Visa:

This position is akin to a brand ambassador’s role. The role requires one to project the image of the company in the most professional manner. The services offered fulfilled the needs of the customers and bring in revenue to the company.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Purpose:
To provide high quality service deliverables to the firm’s Real Estate (RE) Clients you are responsible for, ensuring all deliverables are met and the clients expectations are managed and met on a day to day basis.
This entails reviewing all Financial Statements and disclosures and ad-hoc client deliverables in relation to providing fund administration services to PE clients.
Expected to help improve the processes and efficiencies of the department.
Be subject matter expert of RE Fund Structures accounting and administration processes.

Core Responsibilities:

• Managing financial servicing for a portfolio of RE clients ensuring the smooth running of day to day relationship with clients and consistent delivery of client reporting/ information accurately and on time
• Be an ‘expert’ on designated clients including understanding technical details of their LPA, SLA, Fee Agreement and any technical nuances
• Minimise risk to IQ-EQ by ensuring all procedures and checklists are followed by all team members

Tasks / Duties:
Client Delivery

• Deliver timely quality service to the client to ensure all requests for designated clients are met, ensuring any client/investor queries are responded to within 24 hours
• Complete a review on designated client work (includes NAV, Financial Statements and other Ad Hoc Tasks) and assist on reviews for other teams as required
• Ensure that KPIs are developed, implemented and reported quarterly in accordance with agreed SLA’s
• Prepare quarter end timetable for all client work and manage quarter end process to ensure all deliverables adequately resourced and completed on time
• Maintain regular contact with client through weekly phone calls and emails detailing upcoming deliverables and progress thereof.
• Assist with new business take on where required.

Management of Workflow

• Work with Back Office on client deliverables to ensure adequate resources are allocated and fully utilised
• Ensure Back Office are preparing all work to a standard suitable for client review
• Provide constructive feedback to Back Office on a timely basis and ensure Back Office receive appropriate development support
• Plan workloads and utilise support team / additional resources where necessary to ensure deadlines are achieved
• Ensure reconciled cash balances are maintained for clients at all times.

IQ-EQ Fee Management

• Ensure our electronic time sheets are completed daily, and accurately for all hours worked and recording ad hoc work completed for billing purposes
• Systems
• Understand and use best practice on Investran (accounting platform)
• Understand and make best use of the functionality in our software when producing accounts
• Ensure client database is up to date and accurate in Investran (contact changes completed within 24 hours of receipt) and Outlook databases for client related changes

Risk

• Ensure relevant procedures and checklists are adhered to by staff to minimise risk of errors
• Report any breaches, complaints or errors to Compliance officer promptly
• Ensure all error reports are completed for review by the Senior Accountant on the day an error is identified

Other

• Undertake any additional reasonable requests as deemed by the firm

Purpose:

To provide high quality service deliverables to the firm’s Real Estate (RE) Fund clients you are responsible for, ensuring all deliverables are met and the clients expectations are managed and met on a day-to-day basis.

This entails reviewing all Financial Statements and disclosures and ad-hoc client deliverables in relation to providing fund administration services to RE clients.

Expected to manage a dedicated RE team and help to improve the processes and efficiencies of the department.

Be subject matter expert of RE Fund accounting and administration processes.

Core Responsibilities:

• Manage multiple fund relationships and responsible for quality and timely delivery of services to a portfolio of clients
• Supervision of various client service teams to ensure meeting of all client deliverables
• Be an ‘expert’ on designated clients including understanding technical details of their LPA, SLA, SHA, Fee Agreement and any technical nuances
• Minimise risk to IQ-EQ by ensuring all procedures and checklists are followed by all team members

Tasks / Duties:

Client Delivery

• Timely delivery of quality service to RE clients to ensure client satisfaction is met
• Complete reviews on designated client work (includes NAV, Financial Statements and other Ad Hoc Tasks) and assist on reviews for other teams as required
• Review team’s KPIs with client in accordance with agreed SLA’s
• Maintain regular contact with clients, build good networking relationships and setting the right expectations
• Assist with new business take on where required.

Management of Workflow

• Ensure client deliverables are prepared in a timely manner and meet set quality standards
• Work with back office team to ensure adequate resources are allocated and fully utilised
• Provide constructive feedback to back office team on a timely basis and ensure Back Office receive appropriate development support
• Plan workloads and utilise support team / additional resources where necessary to ensure deadlines are achieved
• Identify opportunities to improve internal processes and increase operational efficiency

IQ-EQ Fee Management

• Ensure our electronic time sheets are completed timely, and accurately for all hours worked and recording ad hoc work completed for billing purposes
• Ensure timely billing to clients and follow up for outstanding balances

Risk

• Ensure relevant procedures and checklists are adhered to by staff to minimise risk of errors
• Report any breaches, complaints or errors to compliance officer promptly
• Ensure all errors are reported and rectified in a timely manner upon identified

Other

• Undertake any additional reasonable requests as deemed by the firm

OVERVIEW

The Markets Correspondent is an experienced reporter who can independently run the markets blog, quickly and accurately write up breaking stories ranging from global economics and financial markets to specific sectors and individual stocks or companies. As a member of the CNBC Asia Pacific’s digital team, you will cover a range of global and Asian stories centred on finance, economics and geopolitics for CNBC.com. You are comfortable writing breaking news, market movers, short-news analysis, or long-form features and deep-dives or explainers under tight deadlines.

You will be managing the news flow for the markets blog – working with colleagues to feature the top market moving news, monitoring news events and the latest research reports using various tools including social media, communicating and coordinating with other digital bureaus, assigning and editing blog posts that are market-moving and relevant to investors and to CNBC’s global audience.

About Builder.ai
We’re on a mission to make app building so easy everyone can do it – regardless of their background, tech knowledge or budget. We’ve already helped thousands of entrepreneurs, small businesses and even global brands, like the BBC, Makro and Pepsi achieve their software goals and we’ve only just started.

Builder.ai was voted as one of 2023’s ‘Most Innovative Companies in AI’ by Fast Company, and won Europas 2022 ‘Scaleup of the Year’. Our team has grown to over 800 people across the world and our recent announcement of $250m Series D funding (and partnership with Microsoft) means there’s never been a more exciting time to become a Builder.

Life at Builder.ai
At Builder.ai we encourage you to experiment! Each role at Builder has unlimited opportunities to learn, progress and challenge the status quo. We want you to help us become even better at supporting our customers and take AI app building to new heights.

Our global team is diverse, collaborative and exceptionally talented. We hire people for their differences but all unite with our shared belief in Builder’s HEARTT values: (Heart, Entrepreneurship, Accountability, Respect, Trust and Transparency) and a let’s-get-stuff-done attitude.

In return for your skills and commitment, we offer range of great perks, from hybrid working and a variable annual bonus, to employee stock options, generous paid leave, and trips abroad #WhatWillYouBuild

Why Should You Join

The Productologist role gives you the opportunity to help solve a wide variety of business challenges with customers who are building products, at scale, for mobile and web using our bespoke platform. You’ll be working at the forefront of cutting-edge AI technology that is disrupting a combined $800 billion (and growing) industry for software build and operate services across the B2C and B2B markets. Come join the revolution we aim to bring to our customers and make technology accessible and easy for anyone to use.

About the Role

Productologists at Builder.ai play a key role turning our customer’s dream and vision into a software reality. As part of the Delivery Team, Productologists work as the customer product owner in educating, guiding and advising on the use of our reusable code Blocks to develop the customer’s app whilst providing excellent customer service across the roadmap. Productologists work closely with our Ninjas (software delivery managers) and Senseis (technical architects) throughout the software development lifecycle to deliver what the customer asked for.

How?

It all begins with our Spec Call. As a Productologist you’re responsible for leading the Spec Call with our customer, ensuring you’ve translated the customer’s vision into a detailed proposal which we call a Buildcard. You’ll then scope, plan, implement, and track specific short-term deliverables up to the design phase, including capturing user flows, working with designers and laying out highly detailed product requirements, managing the product roadmap and collaborating with the execution team to ensure the customer’s product is delivered to a world class standard.

You will be responsible for

• Understanding the customer’s goals and advising technical and non-technical stakeholders on how to achieve those goals using our technology.
• Being an expert and evangelist for the Builder.ai platform, and in how to deploy our capabilities to maximise customer success.
• Collaborating with the Customer, Sales Team, Design and Execution Team to create the product roadmap and set release scope & objectives.
• Creating product documentation, user flows, and rough wireframes, and working with designers to refine the customer experience into a polished, shippable product.
• Clarifying, identifying, and tracking requirements and issues, removing barriers, and escalating project issues where required.
• Helping to drive and contribute towards continuous improvement across the Delivery Organisation.

• Familiarity with the software development lifecycle.
• A background in product ownership or project management in software development
• Experience managing multiple projects at scale in cross functional teams
• Expert in capturing and communicating high quality requirements to customers and technical teams
• Sound knowledge of UI/UX and ability to convey the user journey via high fidelity designs
• Excellent communication skills to engage with our customers in a professional and respectful manner as the representative of Builder.ai.
• Commercially aware and able to support sales in closing customers
• Analytical and problem solving skills

Nice to haves

• Experience building and launching a mobile app.
• Working knowledge of Scrum, Agile and Waterfall Methodologies.

• Attractive quarterly Discretionary variable pay dependent on your role
• Stock options in a $450 million funded Series D scale-up company
• Hybrid working 
• 24 days annual leave + public holidays
• 2 x Builder family days each year
• Time off between Christmas and New Year
• Generous Referral Bonus scheme

Job Descriptions

• Provide excellent customer services
• Always strive towards best customer satisfaction
• Greet customers and present menus
• Make suggestions based on their preferences which requires knowledge regarding the food preparation as well as ingredients due to Allergy concerns.
• Take and serve food/drinks orders
• Up-sell when appropriate
• Arrange table settings
• Keep tables clean and tidy at all times
• Check products for quality
• Deliver checks and collect payments
• Cooperate and communicate with all serving and kitchen staff
• Adhere to all relevant health department rules/regulations and all customer service guidelines

Job Requirements

• Minimum one year of experience as a waiter or waitress
• Experience with developing a constructive working and interpersonal relationships with colleagues and customers
• Minimum one year of experience with a cash register and any ordering information system
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Active listening
• Good physical condition
• Customer-centric
• High school diploma; food safety training will be considered a plus

Benefits

• Traditional Italian Restaurant
• Great Working Environment

Working hours

• 10.30am - 2pm, 5pm - 9.30pm
• 6 Days Work Week

Royal Ocean Marine is seeking a motivated and enthusiastic individual to join our client team as an HR Trainee. As an HR Trainee, you will have the opportunity to gain hands-on experience in various HR functions and contribute to the overall success of our organization. You will assist in the recruitment and selection process, support the onboarding of new hires, maintain HR records, and provide administrative support to the HR department. This is an excellent opportunity for someone who is interested in starting a career in HR and wants to learn and grow in a dynamic and supportive environment.

To be successful in this role, you should have a strong interest in a career in HR and administration. While no prior experience is required, you should be keen to learn and have a positive attitude. Excellent communication and interpersonal skills are essential, as you will be working with various stakeholders. You should be detail-oriented, able to handle confidential information, and have strong organizational skills. Proficiency in Microsoft Office Suite is required, and the ability to multitask and prioritize tasks effectively is important in this role.

5 Day works week

Near MRT

Data Migration Developer is responsible for all activities related to detailed design, development, and unit testing of data migration jobs during the implementation project. DM developer will use ADF & PL/SQL for data migration & reconciliation activities.

Design, develop, and implement data migration solutions using Azure Data Factory (ADF) and SQL.

Collaborate with project managers, data architects, and other stakeholders to understand data migration requirements and objectives.

Create and maintain ETL pipelines to extract, transform, and load data from various sources to target systems.

Develop SQL scripts, stored procedures, and queries to support data migration and integration tasks.

Ensure data integrity, accuracy, and consistency throughout the migration process.

Perform data mapping, data profiling, and data validation to identify and resolve data quality issues.

Monitor and optimize data migration processes to improve performance and efficiency.

Document data migration processes, workflows, and technical specifications.

Provide support and troubleshooting for data migration issues and incidents.

Stay updated with the latest trends and best practices in data migration, ADF, and SQL technologies.

• Proven experience in data migration projects, specifically using Azure Data Factory (ADF) and SQL.
• Strong proficiency in SQL, including writing complex queries, stored procedures, and functions.
• Experience with ETL tools and data integration techniques.
• Knowledge of data modeling, data mapping, and data profiling.
• Familiarity with cloud platforms, particularly Microsoft Azure.

Visa DPS is one of the world’s largest processors, providing our customers with innovative issuer processing solutions. Not resting on our laurels, we want to transform and modernize the Visa DPS platform, technology, and product set into a unified best-in-class processing business (DPS One) to drive the next generation of payment innovation for our issuing partners.

DPS One Client Tools & Configuration Singapore Team is part of a bigger Agile Release Train (CT&C ART) spanning multiple Scrum Teams across US, UK, Poland and Singapore. Currently there are two full Scrum Teams in Singapore working on a wide variety of projects built using .NET, Java, SQL, React.JS tech stack to deliver core business value to the CT&C ART.

Our desire is to build products and solutions that deliver delightful experiences with substantial value propositions across the payments ecosystem. Our Train’s mission is to delight clients by providing integrated servicing tools, minimize manual effort associated with onboarding, and accelerating their adoption of new products and services.

Check out our product offerings for Visa Issuing Solutions and DPS in particular.

We are looking for a talented and mature Sr. Manager to join our team in Singapore!

As a Sr. Manager in the engineering team (Developers & Functional Testers), you will be reporting to the Engineering Sr Director who is the CT&C ART Technical Business Owner. Your focus will be to oversee the day-to-day activities of a team roughly of size 6 to start with, who will report directly to you. The team would comprise of engineers ranging from fresh college graduates to senior experienced professionals with close to 4-6 or even more years of relevant experience.

The engineers design, build and enhance solutions meant for our customers in an agile, fast-paced environment. You will be working with colleagues across the company, who will help support and challenge you every day. Designing solutions, writing code, unit testing code, developing test cases, automating test cases and frequent check-ins for continuous integration is part of the DNA of this engineering team. You will see your team’s code going to production in just a few weeks and used by strategic accounts worldwide. We need a technically strong, compassionate leader to manage this team and guide them to the next level of success. If this sounds exciting, we would love to chat and tell you more about our work culture, solutions, and opportunities.

Our team, as well as our group works under the principles of a common engineering model with both development and test automation expertise. You are expected to have hands-on experience and sufficient knowledge to guide the engineers and unblock them as needed on an on-going basis. This role will also need you to manage Scrum ceremonies for the teams under CT&C ART based out of Singapore, carefully oversee co-ordination with other teams and stakeholders within the Train and cross-functional teams across other DPS One Trains to ensure proper planning, execution, and delivery.

Your responsibilities will include:

• Actively oversee developer activities for feature development and bug fixing and ensure delivery of on-time, high-quality, secure code.
• Review high and low level design of new systems as well as enhancements / defect fixing that the team undertakes and provide input / proper guidance as needed.
• Ability to guide engineers to design systems in addition to guidance available from architecture team in terms of technical direction of solution to be implemented.
• Review test strategy and test cases meant for functionally testing features end-to-end, to ensure optimum quality of solutions.
• Be able to review and recommend as needed any open-source / commercial tools that the team is considering for an engineering solution.
• Stay on top of test automation being carried out for functional testing, integration testing, regression testing, bug tracking etc. and provide input as needed to improve quality metrics.
• Collaborate with Project Managers to plan timely and smooth releases of features into Sandbox and Production environments. Remove obstacles that impede work processes.
• Help plan team backlog work and oversee adherence to Agile / Scrum process every sprint. Unblock them on different aspects as needed to help make progress.
• Be prepared to play an active Scrum Master role for the Scrum Teams and be responsible for adherence to Scaled Agile Framework (SAFe) best practices followed across DPS One. Specifically, take on the responsibility to help plan and co-ordinate Planning Interval (PI) activities every quarter, system demo, oversee sprint activities, manage any scope change with product and architecture stakeholders, upkeep of JIRA Align and JIRA hygiene, and so on.
• Working closely with peer people leaders within the ART to support the teams’ overall charter in a holistic way and be open to matrix management model across all team members (not just direct reports) if needed to support any project.
• Becoming the bridge / core contact point for Product, Architect, PMO, Dev & QA along with all other potential stakeholders in the pipeline for all past, on-going, and upcoming projects / features is a major responsibility for this role.
• Building relationships across different Visa teams and actively working with all stakeholders to create win-win scenarios for all concerned to collectively make progress towards Visa’s common business goal will be another major responsibility for this role.
• Having a keen eye to find opportunities in Visa where the team’s knowledge and skills can be best leveraged to drive new business opportunities will be a highly desired trait.
• Lead and provide technical mentoring to a team of talented engineers and train them on Developer and Test Automation best practices.
• Be prepared to support engineers in troubleshooting urgent Sandbox and Production issues and drive stakeholder communication.
• Display active interest in learning about newer technologies and business use cases to build the next generation of payment solutions.
• Help our clients achieve their business goals by understanding their requirements and delivering the best solution.
• Lead meetings and discussions with Product and Architecture teams.
• Mentor and motivate people to drive engagement within the team.
• Conduct regular 1:1 meeting, quarterly OKR settings, and performance reviews for team members.
• Drive behaviors that align with Visa Leadership Principles.
• Hire, develop and retain employees with diverse backgrounds.
• Spend time training and grooming high potential employees (succession planning).
• Develop close working relationships with members of different teams within the organization.
• Become knowledgeable in Visa's core technology, infrastructure, and standards.
• Actively participate in Visa Singapore technology, innovation and other events and help lead and organize some of these activities.
• Have a passion for emerging GenAI technologies, with an ability to understand and align with Visa’s strategy in this area and guiding and shaping team’s adoption plan accordingly.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

MicroStrategy is seeking an Account Executive to drive strategic sales into enterprise accounts within his/her assigned territory. Responsibilities include prospecting, qualifying, selling, and closing new logo business into prospects and installed accounts. This is a new business hunter and individual contributor role with quota carrying responsibility. Whilst the focus is on new business development, there will be a split of approximately 70% new logo business together with 30% account development for existing customers.

Your Focus

• Drive complex, enterprise-wide sales cycles and effectively present MicroStrategy’s value proposition to both C-level business and IT stakeholders through strategic value-led engagements
• Prospect, develop and close new business while creating satisfied and referenceable customers
• Research the customer environment to create effective business impact models, account plans and win plans; and create business cases, ROI and TCO models
• Manage all aspects of the sales process including lead generation, qualification, evaluation, close and account care, collaborating cross-functionally with Sales (Inside Sales, Sales Engineering), Marketing and Professional Services
• Work strategically with Inside Sales to develop a territory and target account plan to create a healthy pipeline that will yield overachievement in booking targets
• Manage an individual sales pipeline to ensure an appropriate mix of prospects, new business opportunities and firm proposals
• Balance long-term objectives with short term results to maximise overall revenue generation
• Meet and exceed direct sales goals within assigned territory
• Acquire and maintain a thorough working knowledge of MicroStrategy’s Business Intelligence software products and services and a deep understanding of their applications
• Position MicroStrategy’s solutions through strategic value-based selling, business case definition, return on investment analysis, customer references and analyst data
• Coordinate and manage industry events and user groups to generate market interest
• Ensure that all stages of the sales cycle are undertaken effectively to achieve the required results whilst adhering to MicroStrategy’s chosen sales methodology - MEDDPICC
• Identify and manage risk in his/her business activities and take responsibility for reporting risks in a timely, open, and appropriate manner
• Prepare accurate sales forecasts and sales cycle reporting using MicroStrategy’s CRM tool
• Leverage and enhance partner relationships to drive additional value and revenue.

• Provide support to the commercial team in special projects, such as preparing presentations, coordinating events, etc.
• Organize and coordinate Sales, Marketing, Distribution & Loyalty (SMDL)-related meetings
• Travel arrangements for the team
• Ensure that all database and records (contacts distribution list, SOP, etc.) are maintained and updated in a timely manner
• Manage Purchase Orders (PO) and track the team’s costs and expenses
• Manage and distribute communications (memos and announcements) to hotels and relevant stakeholders

Work that matters - What you’ll be doing
Sales

• Map and establish professional and deep relationships with key personnel in assigned account(s)

• Deep understanding of client’s business environment (Financial Services, Data, Decisioning)

• Achieve overall business goals and objectives in sales and new business development

• Generate short-term results, while maintaining and building long-term pipeline coverage • With current clients, expanding Experian’s opportunities to sell and cross-sell by identifying and creating new business needs and cultivating Experian’s ability to respond

• Ensuring that overall objectives are translated into specific plans and targets as appropriate and developing and managing the sales pipeline

• Devise negotiation strategies and tactics for key contracts, personally leading negotiation teams where appropriate

• Develop the key internal relationships required to deliver pre-defined results • Diagnosing issues that have potential impact on the business as a whole, and addressing them before they become problems Processes

• Ensure that clients have a smooth and harmonious experience of the sales process delivered by Experian

• Monitoring outcomes to ensure optimum cost-effective client satisfaction and retention: • Instilling within the sales function a culture of full accountability for pre-sales, delivery and after-sales service

• Imparting the importance of overall client service to others in the organisation

• Facilitating formal liaison processes with other internal functions (client services, delivery, marketing, finance, IT, HR etc) Client

• Protect and enhance client and other external relationships which are critical to the success of the organisation.

• Personally developing and maintaining influential relationships at Board/Senior Management level in key clients

• Participate where appropriate in PR, sales promotional contact working together with the marketing teams

• Taking personal responsibility for developing and maintaining a network of contacts within key external organisations, including industry associations and media

• Ensuring that appropriate account management and business development activities are carried out to optimise opportunities for profitable business, both over the short and long term

• Overseeing the negotiation, execution and follow up of key client assignments, analysing issues and providing feedback to both internal employees and client executives

• Take responsibility for the NPS survey and implementation of all Customer Satisfaction results and action plans for designated client portfolio

• Champion a culture that achieves the business goals, delights customers and keeps consumer advocacy at the heart of everything that Experian does

• Ensure that good client / consumer outcomes are at the centre of decision making

• Promote great service and seek to exceed client / consumer expectations

 • Provide Accurate and Timely Sales Forecasting and Planning Processe

• Developing long-term (1-2 year) and tactical, short-term sales initiatives and programmes to achieve the organisation’s overall strategic plans;

• Establishing communication and feedback processes to ensure that the client requirements, and the achievement of sales objectives, is continuously monitored and measured

• Ensure accurate weekly and monthly revenue forecasting

• Providing Sales Director / management with timely reports and analyses on sales performance and forecasts, current and future market trends and competitive activity

• Take responsibility for the quality and currency of CRM systems and maintaining client contacts at gold standard and adhering to the defined process document Regulatory, Governance and Control

• Adhere to all regulatory requirements within role responsibility and escalate issues quickly

• Pro-actively identify risks and make recommendation to mitigate these

• Understand and adhere to specific regulatory obligations and company policies and procedures Performance Management

• Understand and participate in Performance for Growth ensuring stretching personal objectives, a personal development plan and regular self and team feedback

. • Comply with the Training and Competency requirements and complete required training in a timely manner

About the job

The IT Operations Manager plays a pivotal role in leading the day-to-day IT operations for one or more countries within Ikano Retail markets. Their mission is to provide the business with the right tools at the right time and place, ensuring smooth functioning of IT systems and providing timely support to meet business needs efficiently. In addition to managing infrastructure-related activities, the IT Operations Manager supports IT infrastructure improvement and establishment projects to enhance operational efficiency and meet evolving business requirements.

Your assignment
The IT Operations Manager contributes to the long-term growth by carrying the following responsibilities.

• Leadership and Oversight: Lead and oversee day-to-day IT operations with a customer and co-worker-first mindset. Secure performance based (KPI) steering and maintain clear SLAs.
• User Support and Service Level Management: Single-point-of-contact in the respective market, including Infrastructure, Application, End User Computing (EUC) tasks, in line with agreed Service Level Agreements.
• Budget Management:  Manage operational budgets, including recurring forecasting.
• IT Asset Management: Manage IT assets, ensuring integrity, security, and privacy.
• Policy Compliance: Ensure IT assets operate in accordance with policies and standards. Support compliance of the enterprise environment, including auditor support and risk mitigation.
• IT Initiatives and Enhancement: Plan, lead, and implement IT initiatives to proactively enhance IT capabilities.
• Collaboration and Partnership:  Work closely and partner with business stakeholders, IT, external vendors, and solution partners. Develop long-term relationships and provide excellent support.
• Infrastructure Administration and Support: Maintain high availability and performance of Business Application, IT infrastructure, network, cloud, and End User Computing (EUC) infrastructure. Monitor and support IT infrastructure with a high level of availability and performance.
• Troubleshooting and Incident Management: Investigate, troubleshoot, and follow up on IT infrastructure Level 2 support incidents, change management, and service requests. Ensure resolution, closure, work-around, and escalation as necessary. Root-cause-analysis (RCA) reporting on P1 and P2 incidents in respective markets.
• Audit and Compliance Support: Support IT infrastructure-related audit, compliance, and security reviews and assessments. Maintain inventory records of IT infrastructure hardware, software licenses, and support contracts.
• IT Procurement: Quotation sourcing and seeking approval, raise PR/PO on hardware request and liaise with vendor on goods/service delivery.