With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Sommelier supports the Restaurant Manager in overseeing the wine program at Basilico, ensuring it aligns with Conrad standards, brand pillars, and Hilton’s prescribed policies and procedures. The Sommelier is responsible for curating and maintaining the wine list, advising guests on wine selections, and enhancing the overall dining experience through expert knowledge of Italian wines and pairings.

What will I be doing?

As the Sommelier, you will be responsible for performing the following tasks to the highest standards:

• Assist in the daily operations of the restaurant, ensuring guest satisfaction is consistently monitored and promptly addressed throughout their dining experience, especially during peak service times.
• Be present during "golden time" (peak hours) to provide expert wine recommendations, assist with service, and ensure an elevated guest experience.
• Collaborate with the Restaurant Manager on creating Sales and Marketing plans that align with the restaurant's wine program and enhance guest engagement.
• Ensure the wine and beverage program remains within the operational budget, while maximizing profitability through cost control and strategic pricing.
• Work to increase restaurant profitability by driving wine sales, educating staff, and promoting upselling, while controlling operational costs.
• Ensure guest expectations are met or exceeded by providing a knowledgeable and professional wine service, tailored to their preferences.
• Liaise with the kitchen to ensure seamless pairing of food and wine, maintaining a consistently high standard of quality and creativity.
• Collaborate with housekeeping to ensure a clean, well-maintained restaurant environment and a smooth flow of supplies like linen, flowers, and uniforms.
• Coordinate with the beverage department and suppliers to ensure efficient stocking and supply of wines and other beverages, while maintaining an up-to-date wine list.
• Work closely with stewarding to maintain a high standard of cleanliness and proper care of wine service equipment.
• Prepare weekly and monthly reports on wine sales, inventory, and any operational adjustments to ensure continuous improvement.
• Carry out any other responsibilities as directed by the Restaurant Manager, especially those related to enhancing the wine program and guest experience.
• Liaise with the training department to address staff development needs, particularly in wine knowledge and service.
• The management reserves the right to make changes to this job description at its sole discretion and without prior notice.

What are we looking for?

A Sommelier serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Excellent proficiency in reading, writing, and speaking English. A college degree is preferred, ideally in hotel or restaurant management.
• Minimum of 2-3 years of experience in a similar sommelier or wine service role.
• Extensive knowledge of food and beverage, including wine expertise, cost control, labour management, menu development, maintenance, merchandising, and basic accounting.
• Ability to manage multiple tasks simultaneously, with strong time management skills.
• Strong communication and organizational abilities.
• Attentive to guest requests with a focus on providing detailed, personalized service.
• Exceptional attention to detail and extensive knowledge of service standards and wine pairings.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Technician assists the Director of Engineering, Asst. Director of Engineering, Engineering Manager, Chief/Senior Maintenance Officer & Maintenance Officer with the day-to-day operations of Engineering, in line with Conrad standards, brand pillars and prescribed Hilton policies and procedures.

What will I be doing?

As the Engineering Technician, you will be responsible for performing the following tasks to the highest standards:

• Ensure all mechanical and electrical including all piping and fittings throughout the hotel are working satisfactory. Fabricate, repair and maintain mechanical and electrical system, structure and equipment inclusive sanitary, plumbing, waste and choke manhole etc.
• Repair and maintain all mechanical equipment, kitchen equipment, laundry equipment, heat recovery, fresh air supply and exhaust air fans, rubbish bin, trolleys, wheels, all mechanical fittings,etc.
• Install or repair meters, starters, switchgears, fitting, wiring, vacuum machines, cables and all electrical, gas and fuel operated machine throughout the hotel.
• Inspect and replaced all fused lamps inside and outside the hotel including grounds, gardens and swimming pool light.
• Report and maintain television sets, antenna, signal booster and amplifiers.
• Observe and report any equipment, switchgears or wiring which are not functioning properly and rectify them.
• Check and conduct weekly test run generator set and also battery water level, engine oil, indicator water etc.
• To maintain daily log sheets for reading of temperature and pressures of electrical, air-conditioning system, water supply and heat recovery system.
• Check and repair defective flushing system, toilet bowls, urinals, basins and ventilation pipes.
• Check and repair all valves for hot and cold water and chilled water system.
• Check all water pumps systems, heat recovery, flush tanks, water tank heater and swimming pool, inclusive of all valves for hot and cold water systems and chilled water systems.
• Do cement and tiling work for all walls, car parks, beams, pillars and post, floor tiles, vinyl tiles, long bath and basin grouting, pipe and service riser and staircases.
• Construct edges, kerbs and pelmets.
• Weld coppers, galvanized and steam pipes.
• Install and repair washbasins, long bath, toilet bowls and urinals.
• Check, repair and replace washers, gaskets for taps and valves.
• Carry out all work in connection to plumbing and masonry.
• Perform duties as per safety and fire operation drill when and there the need arise.
• Respond promptly and positively to all guest requests, even if it does not directly concerned the department or job.
• Carry out shift/split shift or when called upon to perform odd duties whenever a person of the same category/trade fall sick/on vacation/in-camp training or absent from duties or as called upon to do so from time to time as required or directed by supervisors.
• Coordinate and report to Maintenance Officers, on job assignment and inform them of movement to enable easy and quick locate in case of emergency.
• Assist in keeping workshop areas, plant room and other equipment rooms clean at all times.
• Any other job assignments as and when required by his superiors.
• Participate in the annual fire evacuation drill exercise / building inspection conducted by FSSB.
• Carry out any other reasonable duties and responsibilities as assigned.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

An Engineering Technician serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• ITE or Diploma graduates or any other relevant license or experience.
• More than 3 years’ experience in related industry.
• Be able to consistently delight and satisfy our guest.
• Ability to read, write and speak in the English language.
• Work in a safe, prudent and organized manner.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

COMPANY DESCRIPTION

The EtonHouse International Education Group is headquartered in Singapore with 100 schools in over 11 countries. Together these schools provide high quality education to over 15000 children globally. EtonHouse has been at the forefront of international education offering innovative pre-schools and K-12 schools across Asia.

In the early years, an inquiry-based "Inquire-Think-Learn" curriculum, inspired by the Reggio Emilia approach is followed. In the primary, secondary and high school, EtonHouse offers the globally recognized International Baccalaureate (IB) Programme and IGCSE qualifications. There are 9 IB schools in the EtonHouse family.

RESPONSIBILITIES

Job Description: Inclusive Education Teacher

Responsible to: Principal

Job Descriptions

The successful candidate will have experience of working with young people with a range of learning needs. You will be able to demonstrate a working understanding of how these needs impact upon learning and behaviour in the classroom and work with teachers across Pre-school and Primary to ensure the rights of each child are met and supported.

You will work with school leadership, teaching staff and support staff to assist in all aspects of the work to promote a healthy and supportive learning environment. Committed to delivering the highest quality education and with experience of working with special needs, you will help us achieve the highest of standards and continue to deliver the best for our learners.

Duties and Responsibilities

A. General Responsibilities:

• Supporting, developing and enhancing the teaching practice of colleagues so that they teach inclusive lessons
• Planning and preparing lessons in order to deliver the curriculum, ensuring effective breadth and balance
• Identifying clear teaching objectives and learning outcomes, with appropriate challenge and high expectations
• Organising and managing groups or individual learners, ensuring differentiation of learning needs, reflecting all abilities
• Planning and supporting opportunities to develop the social, moral, emotional and cultural aspects of learning
• Developing and maintaining a regular system of monitoring, assessment, record-keeping and reporting on the progress and development of learners in the school community.
• Ensuring students attain, achieve and make appropriate rates of progress as determined by agreed targets
• To participate in staff meetings as required
• To communicate and consult with families over all aspects of their child's education academic, social and emotional
• If required, to be a mentor to a learner or group of learners and communicate regularly with their families
• To support teaching teams with observations or learners identified with additional learning needs
• To guide and support teaching teams in following our inclusive education policy practices and processes at EtonHouse
• To support teaching teams in working alongside families and external agencies to coordinate learner support
• To support parent liaison and admissions team to identify additional learning support and develop an understanding of a learner's needs prior to enrollment
• To support the school in identifying professional learning required to develop inclusive education within our school community
• To undertake other roles or responsibilities that support inclusive education and to work in collaboration with the School Leadership Team to identify areas of development in the school community to promote inclusive education
• To be part of our school Wellness Team

B. Achieving Academic Progress:

• To work with the school Leadership Team to monitor and analyse the academic progress of the cohort of students in the provision in your subject area/s in order to secure and sustain effective learning, with particular reference to the proportion of learners who are able to meet age-related learning goals
• To identify underachievement in your subject areas with a view to establishing and coordinating improvement strategies
• To keep minutes of the Student Progress Meetings, and ensure action points are implemented and tracked

C. Leadership and Management:

• To motivate and work with others to create a shared culture and positive climate of inclusive education.
• To create and maintain effective partnerships with families to support and improve learners' achievement and personal, social development
• To participate in school community information events
• To contribute to the management of key school events

D. Administration:

• To develop and maintain individual learner records as necessary and ensure that they are kept up to date and relevant
• To monitor learner behaviour, progress, attendance and achievement and, in consultation with the Leadership Team, decide on appropriate interventions
• To monitor incidents where students require positive handling and ensure appropriate recording and reporting takes place in accordance with school policies
• To oversee learner progress on their courses in your subject area/s in order to identify underachievement, with a view to establishing and co-ordinating improvement strategies

• Bachelor of Education or higher from an accredited institution, an education qualification in special needs will be a plus
• Minimum of 5 years of teaching experience
• Thorough knowledge of the principles and methodology of effective teaching of inclusive education
• Commitment to working in an educational environment that offers academic rigour and excellence in teaching
• An understanding of and experience in working in an IB Primary Years Programme is desirable
• Sound knowledge of curriculum
• Excellent written and verbal communication skills
• Sensitivity toward cultural diversities
• Ability to build community through positive interactions with, learners, families and colleagues
• Self-motivated with a high energy level
• Demonstrates use of initiative while showing flexibility and adaptability
• Exhibit our EtonHouse Core Values: Collaborative, Life-Long Learner, Open-Minded, Respectful, Passionate

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Accounts Officer – Accounts Payable & Revenue Audit’s core responsibilities to support Accounts Executive in auditing day to day operations transactions, processing and timely payment of all hotel payments.

What will I be doing?

As the Accounts Officer – Accounts Payable & Revenue Audit, you will be responsible for performing the following tasks to the highest standards:

• Account for and audit all purchase orders, receive records and suppliers’ invoices (purchase invoices matching procedure).
• Ensure all invoices have proper supporting documents and authorization before processing payment.
• Prepare vouchers, including cost distributions and account codes for all suppliers’ invoices and credit memos.
• Balance suppliers’ monthly statements to the hotel’s accounts payable record.
• Answer suppliers’ and other parties’ queries relating to accounts payable.
• Ensure that Daily and Monthly Revenue and Settlement Reconciliation is prepared on a timely basis and all revenue is captured and reported.
• Review all entertainment dockets and officers’ checks, ensuring that all are authorized and signed with the appropriate level of detail.
• Verify transactions posted in the daily report, including but not limited to credit cards, city ledger, crew allowances, paid outs, allowances and rebates, miscellaneous charges, voiding, car park revenues, and room safe keys.
• Prepare rebate and allowance summary and rebate journal.
• Handle all requests and inquiries in a timely and efficient manner.
• Carry out any other reasonable duties and responsibilities as assigned by Accounts Executive.

What are we looking for?

An Accounts Officer – Accounts Payable & Revenue Audit serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Minimum a Diploma in Accounting or Finance.
• 2-3 years of relevant experience, preferably in the Hospitality industry.
• Attention to details and good interpersonal skills.
• Proficient in English to meet business needs.
• Possess system skills in Check SCM, SUN.
• Proficient in Microsoft Windows, Word, Excel, etc.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

We are looking for passionate and dedicated Chemistry tutors to join our team. Whether you are an experienced MOE teacher seeking part-time work in the evenings or a full-time tutor, we welcome you to help students excel in IB and H2 Chemistry. This role involves planning and delivering engaging lessons that boost students’ confidence and understanding in Chemistry.

Key Responsibilities

• Plan and conduct engaging Chemistry lessons tailored to the H2 and IB syllabus.
• Develop and provide lesson materials, including handouts, practice questions, and other resources to enhance learning.
• Foster a supportive and encouraging environment to help students build confidence and mastery in Chemistry.

Qualifications

• Education: Graduate or Undergraduate degree in Chemistry, Engineering, or a related field.
• Experience: Prior tutoring or teaching experience in H2 or IB Chemistry.
• Knowledge: Strong understanding of the H2 and IB Chemistry curriculum.

Skills

• Excellent communication and interpersonal skills.
• Ability to simplify complex Chemistry concepts for better student understanding.
• Strong organizational skills with effective time management.
• Patience and adaptability to accommodate various learning styles and needs.

Benefits

• Competitive salary with performance-based bonuses.
• Flexible working hours, including evening slots for part-time roles.

Join us to make a meaningful impact on students' Chemistry journeys!

As a People Operations Associate, you will be responsible for the daily operations for HR functions. Be expected to work alongside internal teams on Recruitment, Employee Engagement, and HR operations matters. We are looking for a passionate and motivated HR thinker, that is able to execute functions independently and yet work collaboratively to support HR projects in a fast pace environment.

• Responsible for daily operations of the HR functions
• Oversee proper maintenance of employee personnel records in the HR system
• Assist in administering employees’ benefit programs including but not limited to designing, developing, and execution of programs
• Support office management; liaise with facility management vendors
• Coordinate and manage office equipment and asset
• Facilitate on- and off-boarding process
• Conduct regular reviews and updates of HR Policies and processes to ensure compliance with global and local statutory requirements
• Organize employee engagement activities such as corporate retreat and company gathering
• Ad-hoc duties as assigned

• Minimum Degree in Business or related fields
• Minimum 1-2 years of experience as an HR Generalist
• Expert in local employment regulations
• Proficiency in global employment regulation is plus
• Ability to work independently and as a team player in a fast-paced environment
• Problem solver with strong initiative and meticulousness
• Versatile and has a strong perseverance mindset

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Developement Business Unit is hiring for System Analyst

This is a maternity cover role. From February, 2025

What will you do?

• Understand the business processes and work with users to design and develop an end-to-end solution.
• Provide advice and assistance to business users in the effective use of application system and information technology.
• Manage the development of the application system and ensure the project is implemented within budget and according to schedule.
• Design solutions that are of quality and functional to ensure a good user experience.
• Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment.
• Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture.
• Produce technical documentation for application systems.

What are we looking for?

• Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript, Mainframe.
• Experience in Project Management and is able to manage user expectation and deliver within project timeline
• Experience/knowledge in Scrum /DevOps concepts
• Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube
• Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes
• To have a keen interesting in IT / programming / system designs
• Good understanding of SDLC.
• Secure coding to prevent application vulnerabilities (for eg. Cross-site scripting; Injection vulnerability flows such as SQL injection, command injection; Race conditions; Improper error / exception handling etc)
• Application integration with government services such as CorPass, SingPass.
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is required

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

About the role

• To elaborate the Master Production Schedule for our VAS Labelling Operation based on available capacity, customer deadlines and orders readiness.
• To support day-to-day planning activities (materials & resources) to ensure on time in full delivery (OTIF) of labelling workshop.
• To Identify, implement, and coach others in operations planning best-practice activities to achieve operations KPI’s with year-on-year improvement.
• To support Operation Manager with Continuous Improvement initiatives to ensure year-on-year improvement of Standard Productivities

What you will be doing

Operation Planning:

• Improve & develop ‘fit for purpose’ Labelling Master Production Schedule processes & tolls to ensure effective load versus capacity management, with the objective to improve coordination within services, improve OTIF KPIs and support Operation Manager in efficient resource deployment

• Ensure that procedures, processes & policies are deployed and followed within the Senior Leadership Team, encouraging best practice and a culture of Continuous improvement across all planning & materials management processes.

• Monitor and ensure compliance to planning procedures throughout Production Operations team

• Complete month end analysis of Operations/Planning performance and issue reports / KPI’s as required

Performance and CI:

• Support Operation Manager in analysing online performance and propose actions to improve the productivities

Team Management:

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations

• Ensure team understanding and implementation on Bollore’s Value in daily work behaviour

• Plan and monitor team performance including coaching and counselling needed to deliver expected outcomes

• Plan and monitor team development together with HR Division

• Coach and motivate staffs in cohesive and inclusive working environment to minimize staff turnover

• Ensure staff are correctly trained and supported during on-boarding period and that each new comer is feeling supported and part of the team

• Ensure updated Job Description availability for the team by coordinating with HR Division

• Ensure all changes in Department / Section communicated properly to the team

The successful candidate

• Diploma & Above
• 2-3 years of Operations experience
• Preferably in logistics related field, 3PL is preferred
• Ability to speak well confidently and build rapport with customers
• Good MS Excel skills
• Strong mentality and interpersonal skills

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Head Bartender - East 47 is concerned with the efficient and professional service of food and beverages, while ensuring guests receive optimum service in accordance with the standards, policies and procedures of the Conrad hotel and Hilton Group.

What will I be doing?

As the Head Bartender - East 47, you will be responsible for performing the following tasks to the highest standards:

• To recruit, train, mentor and lead a highly motivated team of professional bartenders
• To develop and manage a rigorous training program to ensure world-standard staff knowledge of spirits and cocktails, bar service, and hospitality
• To communicate with other departments to ensure a supporting team of professionals.
• The ability to communicate with the Chef and Beverage Director to discuss menus, marketing strategies and guest comments and concerns.
• To deliver world-class service by actively leading the team delivering the guest experience, including bartending regularly and always being onsite during the peak periods.
• To actively engage with the local and global cocktail communities to raise the local and international profile of the Manhattan Bar
• To plan and organize resources needed for operation, and assist in the operations, to ensure that guest satisfaction is monitored and where appropriate, rectified throughout their meal experience
• To complete and conduct performance evaluations for all bar employees.
• To ensure guest needs and guest expectations are met by providing an efficient and professional service
• To attend and participate in all required meetings
• To run a meticulously executed bar program that is capable of securing nominations for local and international awards (I-S Magazine’s annual Reader’s Choice Awards, Drink International, World’s 50 Best Bars and the Spirited Awards at Tales of the Cocktail).
• To deliver world-class beverages by taking responsibility for beverage menu development, including the main beverage menu, rotating specials, and the cocktail trolley service
• To effectively manage the Manhattan Bar’s in-house barreling and house-made ingredients, ensuring a top-quality product and effective management of program inventory
• To actively manage the bartender team and liaise with the kitchen to ensure a consistently exceptional standard of drink and food quality, efficient profitability and creative presentation
• To actively manage bar service to ensure quick ticket times, seamless guest experience
• To actively study to stay on top of world cocktail trends and best practices in order to ensure the Manhattan Bar is respected as a world-class program
• Responsible for developing and managing exciting 12-month program of educational and other guest events
• To actively manage beverage inventory levels, procurement, and par stocks to conserve the hotel’s capital and to deliver an uninterrupted guest experience
• To work closely with, and follow the direction of, the hotel public relations team to develop the Regent Bar’s local and international profile in traditional and social media
• To liaise with suppliers and vendors to get the best products at the best possible rate

What are we looking for?

A Head Bartender - East 47 serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.
• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Minimum of 3 years’ experience in similar position, preferably in a successful cocktail bar with strong beverage program focusing on cocktails
• Good English skills, both written and verbal to meet business needs.
• Strong leadership and training skills.
• Outgoing personality and willing to work for long hours
• Thorough knowledge of beverages, bar trends, service, cost control in F&B, labour controls, menu writing, maintenance, merchandising and accounting.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Responsibilities:

This position requires the candidate to work closely with the Operations and Client Service team. This position will provide customer care services to students and their parents, as well as operational support for the team.

Job Role & Responsibilities:

• Plan monthly enrichment programme schedules and holiday camps for all schools.
• Liaise between schools and enrichment programme vendors to confirm the schedule.
• Inform respective schools to broadcast the available enrichment programme to the parents.
• Handle parents’ queries, feedback and enrolment promptly and professionally.
• Provide parents with clear explanations on our programmes via various communication channels.
• Prepare necessary in the portal for registration.
• Follow up with parents for registration, payment and programme schedules.
• Prepare enrolment list, teachers detail to send to schools before the start of programme.
• Work closely with vendors and schools for any cancellation/replacement class.
• Inform parents on cancellation/replacement of classes if any.
• Process ad-hoc credit refunds for students who are withdrawing/graduating.
• Execute payment process for the enrichment programme vendors.
• Correspond with ECF for sponsored students and enrichment programmes.
• Provide operational support for all enrichment programmes.
• Prepare monthly and termly revenue and costing reports for E-reach.
• Prepare monthly programme enrolment report for E-reach.
• Reception duties, answering any phone and email enquiries.
• Deliver a professional and high-quality service experience in a customer-facing role.
• Acquire a strong working knowledge of the organisation’s programmes and services.
• Maintain close liaison with other departments in order to have a good understanding of the operational flow and ensure a seamless client experience.
• Develop great rapport with parents, children as well as teachers to build brand loyalty.
• Responsible for the weekly logistics of the enrichment programmes, including printing, assembling, packing and arranging of transport of experiment materials to various schools.
• Perform any other duties and responsibilities as and when assigned by Management.

Job Requirements:

• Possesses at least GCE ‘A’ levels or the equivalent.
• Minimum 1-year experience working in a customer service.
• Required to work shift hours and on weekends.
• Strong proficiency in written and spoken English.
• Being effectively bilingual would be a strong advantage.
• Candidates who have worked in the hospitality or education industry are most preferred.
• Possesses emotional maturity and passion for customer service.
• Familiar with CRM systems and practices.
• Good team player, possesses the ability to work with minimal supervision.
• Positive, extroverted and outgoing personality.
• Well-groomed with a professional disposition.
• Flexible, able to manage change and ambiguity well and able to work under tight deadlines.
• Careful, meticulous, with an eye for detail.
• Well-organised, methodical with strong time-management abilities to manage multiple tasks.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

As a Chef de Cuisine, you are responsible for contributing to menu creation and managing and training the kitchen brigade to deliver an excellent Guest and Member experience. He would also be required to manage food cost controls.

What will I be doing?

As the Chef de Cuisine, you will be responsible for performing the following tasks to the highest standards:

People

• Supervise all employees during set-up, service and breakdown for each meal period.
• Ensure that sanitation standards as set forth by Hilton and local regulations are complying as well as the cleanliness and organization of the kitchen. HACCP
• Work together with the Executive Sous Chef in preparing marketing plan and Menus throughout the year.
• Verify that all scheduled staff is present and signed-in.
• Ensure training is occurring on an ongoing basis with all employees.
• Maintain discipline and motivation for employees.
• Ensure proper training is given to all line cooks.
• Actively work with Manhattan Managers, in having a smooth operation.
• Ensure kitchen employees are storing food properly, following a ‘FIFO’ system.
• Participate in the scheduling and performance evaluation of kitchen employees.
• Respond properly in any hotel emergency or safety situation.
• Perform other tasks or projects assigned by hotel management and staff.
• Support others kitchen department when required.

Product

• Able to prepare Appealing Menus that will fit the hotel/client budget and costing.
• Control all food preparation/storage.
• Ensure the service and food prepared are up to Hotel’s standard.
• Requisite all food items needed daily from the food storeroom in concert with all cooks.
• Verify the taste and presentation of food produced prior to meal periods.
• Communicate and delegate the production schedule for the day, collating quantities to be produced from the forecast and for the next day’s banquet function sheets.
• Inspect and supervise the sanitation and maintenance of equipment.
• Ensure that proper work orders is made and follow up accordingly.

Profit

• Control labor and food costs.
• Perform daily storeroom inspections of all walk-in refrigerators to ensure that proper rotation of food is done.
• Assist the storeroom Receiving Clerk in reviewing the quality of goods received as necessary.
• Review the refrigerator areas of the kitchen and storerooms to ensure the proper usage of merchandise.
• Inform and keep the Executive Sous Chef up-to-date on problems and irregularities and recommends courses of action.
• Monitor and control the labor maximize productivity to produce a quality product while adhering to labor standards.
• Monitor and control the food cost by creative menu planning, keeping waste to a minimum.
• Assist in the development of a safe and clean working environment.

What are we looking for?

A Chef de Cuisine serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous Chef de Cuisine Experience
• Approaches food in a creative way
• Strong supervisory skills
• Positive attitude
• Good communication skills
• Committed to delivering a high level of customer service
• Excellent grooming standards
• Excellent planning and organizing skills
• Willingness to learn

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Relevant qualifications for role
• Experience in Western and International cuisine preferred
• Ability to work a variety of shifts including weekends, days, afternoons and evenings

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Pool Attendant with Conrad Hotels and Resorts builds relationships with guests who visit the wellness facilities, including the Gymnasium & Swimming Pool and offers proactive service and assistance to those individuals.

What will I be doing?

As a Pool Attendant, you will interact daily with guests who visit the wellness facilities, including the Fitness Centre & Swimming Pool and help, proactively, and as requested by guests. Specifically, a Pool Attendant will complete the following tasks to the highest standards:

• Knowledgeable about the products and services offered in the Fitness Centre & Swimming Pool
• Handle issuance of towels, lockers management and minimize loss of items
• Solicit feedback from guests to share with Director of Guest Experience
• Ensure that Fitness Centre guests receive efficient, friendly, consistent, and personalized service
• Ensure the safety of Team Member, Fitness Centre guests always
• Ensure cleanliness of the gymnasium, changing rooms and pool area (including deck chairs, cabanas and umbrellas)
• Coordinate with the IRD team to provide assistance on agreed level of service at the pool (including the serving of ice water and towels on arrival)
• Ensure that the pool is maintained to the highest standards, which requires the engagement of external vendors to provide specialized equipment and expertise in pool cleaning
• Oversee the safety of swimmer and prevent injury by providing supervision to the area at regular intervals (e.g patron around the pool) reacting immediately to any emergency and identify and possible signs of distress
• Provide pool rescue in accordance with set emergency procedures
• Inform guests when necessary to abide by the rules and regulations of the pool
• Perform regular inspections of swimming pool and lifesaving equipment in the swimming pool
• Familiar with swimming pool SOPs and adhere to requirements such as pool surveillance procedures, emergency action plans

What are we looking for?

A Pool Attendant serving Hilton Worldwide Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Previous experience working at a similar setting
• Relevant, current, and valid qualifications
• Strong customer awareness and focus
• Excellent interpersonal skills and the ability to communicate with guests
• Eager to learn with the required product knowledge
• Able to multi-task and able to work independently & as a team
• Able to swim
• Possess valid Standard CPR and AED certification
• Possess valid Standard First Aid certification

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

As a Temp Retail Assistant at The Closet Lover, you will focus on providing the best TCL customer experience for every customer. You will help ensure the store achieves operational and financial goals and will embody the TCL culture.

This position is paid hourly. For a period from Dec 2024 to end January 2025.

Your day-to-day:

• Provide warm, spirited and empathic service to everyone who enters the store
• Embody TCL culture and communicate it to fellow team members and customers
• Learn and harness perfect understanding about our brand and products
• Assist with opening and closing duties
• Keep our store clean and tidy
• Communicating with customers and collaborating with the team
• Organising and preparing the stocks in the storeroom

If you are:

• Fond of TCL products and fervent of the brand
• A believer of TCL vision and mission
• A team player who is comfortable with a fast paced environment
• A conscientious self-starter who is able to solve problems and learn from their own mistakes
• Passionate about helping others and likes to put a smile on others’ faces
• Great at communicating and have some experience in any customer-service focused environment / retail industry

We want you!

Staff discount for TCL merchandise

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

• Ensure timely, accurate month-end closing and financial reporting to Management
• Responsible for preparation and closing of monthly management account annual financial statements
• Responsible for accounting processes and tasks which includes GL, account reconciliation, schedule maintenance etc.
• Coordinate and liaise with internal department members to support all accounting reporting and operation matters
• Coordinate and liaise with external parties like external auditors, tax agents, corporate secretarial agents, local tax and government authorities as and when required
• Support and ensure compliance with all finance filing requirements, tax filing requirement (GST), audits, procedures and forms both statutory and internal
• Assist in new processes and system implementation when require
• Participate in ad-hoc projects

• Bachelor's degree in Accounting or Finance
• Minimum of 2 years of experience as a Finance executive with full set accounting experience
• Strong knowledge of accounting principles and practices
• Proficiency in using accounting software, such as Xero
• CPA certification strongly preferred
• Excellent attention to detail and accuracy
• Strong analytical and problem-solving skills
• Solid understanding of financial statements and financial analysis techniques
• Exceptional organizational and time management skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong ethical standards and commitment to confidentiality
• Proficient in Microsoft Excel and other Microsoft Office applications

Role Overview: Red Alpha Cybersecurity Pte Ltd is seeking an energetic and results-driven Sales to join our expanding sales team. In this role, you will be tasked with generating new business, building relationships with clients, and promoting our range of cybersecurity solutions to meet client needs.

Key Responsibilities:

• Identify and source new sales opportunities through prospecting, cold calling, and networking activities.
• Develop and maintain strong relationships with new clients.
• Conduct sales presentations and product demonstrations to potential clients.
• Engage with clients to understand their requirements and propose relevant cybersecurity solutions.
• Manage the sales pipeline to ensure sales targets are met on a monthly and quarterly basis.
• Collaborate with the marketing team to align sales strategies and marketing campaigns.
• Prepare sales reports and forecasts as required.
• Stay updated with industry trends and developments in cybersecurity.

• Must be a Singaporean or Permanent Resident.
• A minimum of 2-4 years of experience in sales, preferably in the cybersecurity sector.
• Demonstrated ability to meet or exceed sales targets.
• Strong communication, interpersonal, and presentation skills.
• Ability to work independently and as part of a team.
• Proficiency in using MS Office Suite.
• Self-motivated with a strong desire to succeed and drive new business.
• A proactive approach to problem-solving and customer engagement.

• Medical Health insurance
• Training Development Fund
• Team Building and Retreat events
• Start Up Vibe (if that’s the thing for you!)
• Attractive commission plan

WE ARE HIRING FOR MANAGER TO OVERSEE THE BEAUTY CENTRE!

A beauty centre manager is responsible for the day-to-day operations of a beauty centre, including:

• Staff management: Recruiting, training, and supervising beauty therapists, aestheticians, and support staff
• Scheduling: Organizing employee shifts, considering peak times and seasonality
• Inventory: Ordering beauty products, replenishing stock, and determining product mix and range
• Quality assurance: Ensuring all beauty treatments meet high-quality standards
• Hygiene: Applying hygiene practices across all beauty stations
• Maintenance: Arranging for regular maintenance services for all equipment
• Customer service: Ensuring customer satisfaction and providing high-quality customer service
• Financial: Receiving payments from clients, tracking all transactions, and keeping updated records of costs and revenues
• Promotion: Promoting services, products, and discounts on social media
• Compliance: Ensuring compliance with all applicable local codes and federal or industry regulations

Requirements and skills

• Proven working experience as a beauty centre manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills

The People Ops Manager is a key member of the People Operations team in helping support a SHIELD to be a great place to work for our employees globally. We're looking for a passionate and motivated individual, that is able to execute functions independently and yet work collaboratively to support our People Ops projects in a fast pace environment.

Responsibilities

• Plan and coordinate SHIELD's workforce to best use our employees’ talents
• Link SHIELD’s management with our employees
• Plan and oversee employee benefit programs
• Serve as a consultant with other team leads advising them on human resources issues
• Work alongside internal teams to drive the end-to-end recruitment processes
• Handle staffing issues, such as mediating disputes and directing disciplinary procedures

• Bachelor's Degree in Business or related fields
• Minimum 5 years of relevant experience
• Ability to work independently and as a team player in a fast-paced environment
• Problem solver with strong initiative and meticulousness
• Have a strong affinity for critical thinking, hands-on execution, and result orientation
• Demonstrated capabilities with people and project management
• Versatile and has strong perseverance mindset
• Excellent verbal and written communication skills

• Support in coordination of relevant business processes between Porsche Asia Pacific, Porsche AG and Porsche Singapore Retail
• Assist and support the Porsche Singapore team in their daily business
• Support in Sales planning and operations of the Singapore market
• Support roll-out and training of Porsche digital platforms
• Support the coordination and alignment of business planning & reporting
• Help identify and implement sales process optimisation
• Assist and support the Porsche Singapore team with monthly dealer steering meetings

• Bachelor's student in areas such as Business Administration/Management, Information Systems, Economics, Communications, Sales, Marketing or Business Engineering
• Fluency in written and spoken English with good communication skills and intercultural understanding
• Proficiency in Microsoft Office suites and sales systems knowledge is beneficial
• Team-oriented, open-minded, organised, analytical, quality-oriented, willing to learn and able to work independently
• Ability to work independently and as part of a team
• Past internship experience preferred

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

The Ops Excellence and Planning Process Analyst is responsible for improving operational processes and systems to achieve the team's goals. This role involves setting engineering best practices, establishing training standards, and developing monitoring dashboards in collaboration with the OE Data Analyst.

Key Responsibilities:

• Implement changes to enhance efficiency and effectiveness.
• Identify, analyze and improve operational processes and systems.
• Establish and document engineering best practices.
• Develop and implement training programs to ensure adherence to standards.
• Collaborate with the OE Data Analyst to create and maintain performance monitoring dashboards.
• Utilize dashboards to track and analyze process performance.

• Experience in developing and implementing operational best practices.
• Familiarity with creating performance dashboards and tracking KPIs.
• Strong analytical skills with the ability to identify inefficiencies and recommend improvements.
• Experience in coding / programming will be a plus
• Proficiency in data analysis and visualization tools (e.g., Tableau, Power BI, Excel).
• Excellent organizational skills to manage multiple process improvement initiatives.
  

Innovation is and will always be the core to SAP Fioneer, and it is the promise of why we were spun out of SAP: agility, innovation, and delivery. SAP Fioneer builds on a heritage of outstanding technology and a deep understanding of corporate and consumer demands. At the heart of it all it is simple: We bring financial services to the next level with innovative software solutions and platforms.

We are helping companies in the financial services industry to achieve speed, scalability, and cost-efficiency through digital business innovation, cloud technology, and solutions that cover banking and insurance processes end-to-end.

A global company, with rapid growth, innovative people, and a lean organisation make SAP Fioneer a place where you accelerate your future!

As a Solution Sales Partner - Bank Finance Solutions, Singapore you will act as a trusted advisor with an executive presence and an ability to engage with customers in the banking, finance and insurance industry at C-Suite and increase the bottom line.

We are looking for someone who can:

• Strategically identify technical challenges and propose incremental business value within our portfolio and new clients
• Understand customer business drivers and how to establish buy-in at all levels.
• Comprehend the intricate interdependencies within the customer organisation to guide the appropriate engagement approach.
• Together with our team of business specialists, you will create and close opportunities to extend our platform.
• You will be surrounded by some of the industry's brightest, most visionary, and humble professionals. Winning as a team is SAP Fioneers DNA.

• Minimum 8 years of experience providing solutions to banks for their strategic and transformational initiatives. 

• Excellent Master's degree in Computer Science, IT, Business, Finance, Economics, Physics, Mathematics; MBA or PhD is a plus. 
• Deep expertise in Bank Finance or Insurance Finance
• Extensive network with C-Suite executives within banks and insurance companies in Nordics. 
• Strong business acumen combined with solution-selling skills. 

• Business fluent in English. 

• You will have the opportunity to collaborate with some of the brightest minds in the industry on an incredibly ambitious project to shape the ever-evolving financial sector. This is an environment where you can have it all - the agility, enthusiasm and dynamism of a start-up, combined with the established expertise, solid market presence and extensive customer network of a more established organisation.
• At SAP Fioneer, you will benefit from a flexible work environment that encourages creativity and encourages you to think outside the box, bring new ideas to the table, and challenge the status quo. You will become part of a diverse and global team that we are proud of and are constantly growing and reinventing. As an employee, you will have the chance to chart your own career path and take advantage of competitive compensation packages and progression opportunities based on merit.

Role Purpose

• To provide learners with a rewarding and stimulating English language learning experience
• To promote and ensure quality teaching and effective learning of English
• To support the wider aims of British Council and its cultural relations mission

Accountabilities
Teaching

• Plan, prepare and deliver high quality English language teaching that meets the needs of different customer groups taking into account individual learning needs and modes of learning.
• Ensure teaching meets British Council Global Teaching Standards, as well as organisational and learner expectations.
• Monitor progress and provide regular feedback to help manage students’ performance throughout their learning, and actively promote learner autonomy and progress.
• Actively engage in professional development and performance management to ensure quality and high standards in teaching and learning and maintain British Council’s position at the forefront of best ELT practices.

Academic Support

• Lead teachers will use their academic expertise to support the teaching team:Provide academic support and supervision to lesser experienced teachers by conducting observations, providing feedback and mentoring.
  Lead on specific academic areas such as planning groups, projects, teacher development and training.
  

Teaching Centre Activities

• Support teaching centre’s activities and British Council plans.
• Attend staff meetings and otherwise contribute to the development, evaluation, and improvement of English language courses, materials and related services, in order to meet students’ needs by actively working as a member of the teaching team.
• Support local marketing and promotional strategy and assist the teaching centre team in delivering excellent customer service through dissemination of information and communications with students.
• Complete teaching related administrative tasks to specified standards and uphold professional responsibilities and values. Ensure British Council’s values and behaviours are reflected in their work.

Customers and Stakeholders

• Maintain good relationships with customers/colleagues and ensure customers are aware of British Council’s cultural relations role and help develop opportunity for students to gain some understanding of the UK and its values and to participate in inter-cultural interactions either in class or as out of class activity.

Compliance

• Ensure guidelines and policies are applied and upheld in relation to Safeguarding, Data Protection, Equality, Diversity and Inclusion, Special Educational Needs and Disability, Health and Safety.

Qualifications
Essentials

• Recognised diploma in EFL i.e. DELTA/ Trinity Diploma (TEFLq) or equivalent
• Cambridge CELTA/Trinity Certificate TESOL (TEFLi) or equivalent
• University Degree or equivalent

Desirables

• Specialism where appropriate e.g. YL qualification: TYLEC (or equivalent)
• PGCE/B.Ed in Primary or relevant subject

Work Experience
Essentials

• 4 years post-certificate experience (TEFLi)(and/or equivalent to 2,400 hours)
• Experience in teaching relevant age groups to be specified by the centre:Primary aged 6 to 10 (400+ hours)
  Secondary aged 11 to 17 (800+ hours)
  University/Vocational students aged 18 to 25 (400+hours)
  Adult General, Business English and ESP 18+ (800+ hours)
  
• Knowledge and experience of teaching small group and 1-to-1 classes

Desirables

• Knowledge and experience teaching English IGCSE A levels and IB.
• Knowledge and experience teaching IELTS / TOEFL

Language Requirement

• High proficiency in English: CEFR level of C2/ IELTS Band 8+ in each of 4 sections of the academic module

Salary & Benefits

• Salary: SGD 6,000 to SGD 6,790 per month depending on qualification and experience.
• Annual Leaves: Enjoy 35 working days per annum plus public holidays
• Medical allowances provided

Additional Information

• Number of positions: 1
• Contract Hours: 37.5 hours per week (24GH)
• Duration: 24 months
• Employment Type: Fixed Term Contract (2 Years)
• Start date: March 2025 (Tentative)
• Location: Napier Road, Singapore
• Deadline to receive applications: Tuesday, 10th December 2024 (23:59 SGT)
• Right to Work/Passport Requirement: Ministry of Manpower (MOM) approval is required for candidates applying from outside Singapore. Final appointment will be provisional on the approval. Candidates who do not have a natural right to work in the country will be provided with immigration clearance and visa support. Please note visa approvals are beyond the British Council’s control so any job offer will be subject to securing the required right to work.

As a Service Delivery Manager, you will be responsible for managing day to day support of medium scale maintenance projects meeting customer’s requirements and Service Level Agreements.

The activities include ensuring that the team conduct health check, conduct application monitoring, handle customer queries, investigate incidents reported, resolve the incidents and apply fixes and also to ensure that incidents reported are tracked and resolved till closure and to assist in training and guiding junior team members.

What will you do? 

Project Delivery

• Act as a focal point for all support related queries and issues
• Review transition plans, enhancement milestones and deliverables in consultation with support teams and customer
• Review with support team to ensure that all support tasks and deliverables meet quality and service levels
• Ensure that regular reviews of the services provided (Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)) are conducted to maintain alignment between the services and the expectations of the customer
• Notify/escalate any ‘out of scope’ variations to services to Program Director / Service Delivery Director (SDD)
• Notify/escalate critical issues or variations to service levels to Program Director / Service Delivery Director (SDD)
• Review and approve service request/enhancement effort, schedules and risk plans
• Review and raise resource requirement
• Responsible for resource forecasting and planning
• Review, monitor and report project health status

Customer/Vendor Management

• Liaise with third party vendors, customer technical teams and other interfacing application team leaders to ensure smooth Business As Usual (BAU) support operations
• Ensure that effective communication on the services delivered is provided to the customer (including monthly or weekly service delivery reports) with the agreed timeframes
• Business Development
• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Delegate tasks effectively by providing clear and specific instructions and goals

• Plan, track and monitor the tasks assigned to the team leader/ members
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance management

Team Summary

The Consumer Solutions group manages Visa’s core products base consisting of Credit, Debit and Prepaid payments solutions as well as the benefits platforms that function across all product categories – together, these are Visa’s core products. The team is also responsible for leading the transition of these conventional card-based solutions to digital form factors, ensuring Visa payments solutions remain the market-leading way for consumers to spend their money and manage their payments across the Asia-Pacific region. The team has also recently widened its remit to include Acceptance Solutions development focused on small and medium sized businesses, with a view to improving the acceptance experience for consumers across the region.

The role is based in the Singapore Market Support Centre and will report to the SVP, Products & Solutions, Asia Pacific as a key leader within the regional Product team.

What the Vice President (VP), Head of Consumer Solutions does at Visa:

A key thought-leader in the Asia-Pacific payments industry, as the Head of Consumer Solutions, AP, you will be responsible for initiatives to drive the expansion of Visa’s core consumer products and the related PV and revenue across the region. This remit incorporates product development and management across Visa Debit, Credit, Prepaid and includes management of card benefits as well as Small and Medium Business acceptance solutions.

• Leadership of a team of product and payments subject matter experts in Singapore and across Asia-Pacific, executing on Product Development, Campaign Management, project management and initiative execution best practices
• Leading the development and execution of Visa’s Affluent strategy, including the development and launch of the planned Ultra High Net Worth proposition and Premium Benefits strategy across Asia-Pacific
• Growing Visa’s consumer payments market leadership in AP by putting in place tools, resources, insights, thought leadership and other resources to enable continued product expansion across AP
• Working closely with in-market teams to understand key growth barriers and develop mitigation strategy and at the same time, identify high potential new business opportunities to launch credit products and provide support from the initial pitch to ongoing portfolio management
• Development, roll out and monitoring of financial performance indicators for Visa products across segments, consisting of gross/net revenue targets, A&P budgets, product metrics
• Providing thought leadership and guidance to Product and other business teams in Asia-Pacific on consumer payments across the region working with Corporate Affairs and Marketing teams
• Launch of new solutions using Visa’s products and capabilities or through fintech, loyalty partners, merchant co-brand partners, merchant enablers, providers of seller solutions, low cost acceptance device manufacturers and other third parties 
• Sponsorship of Visa Rules updates and innovate to drive Product Rule flexibility where necessary
• Provision of Subject Matter Expertise (SME) support on client activities, client consultation and project delivery to all Asia-Pacific markets
• Driving Visa preference amongst our issuing client base through execution of the initiatives outlined above, working in close collaboration with our Relationship Management and other client-facing teams
• Interface with key clients from time to time assisting them with consumer payments product support
• Driving technology and alliance partners and develop solutions / business opportunities that will provide value added services to Visa clients to support new product launches, issuer customization, and activation and usage programs
• Business planning, management reporting, analytics, budget management and adherence to compliance standards across all activities

Why this is important to Visa:

Consumer Solutions is the single largest contributor to Visa’s business in Asia-Pacific and encompasses conventional card-based credit, debit and prepaid programs as well as newer fintech-linked solutions. Visa’s Consumer Solutions span most life-stage and income segments in all Visa’s Asia-Pacific markets from entry-level Prepaid and Debit programs for school-goers through to solutions designed to meet the needs of Ultra-High Net Worth consumers and as such is a key platform for revenue generation and consumer engagement for Visa and our clients. As the largest solution set in Asia-Pacific, consumer credit offers Visa the most visible and impactful opportunity to drive digital payments enablement and thus is a key part of our digital migration strategy.

Make your mark as a Business Development Manager at Horizon Geosciences!

The Business Development Manager will be responsible for identifying and pursuing new business opportunities primarily focusing on the marine geotechnical sector, with a specific focus on windfarm projects in South East Asia, including Korea and Australia. This role will involve building strong relationships with key stakeholders, developing strategic partnerships, and driving revenue growth through effective marketing and sales strategies.

Your responsibilities as a Business Development Manager

• Identify and assess new business opportunities in the marine geotechnical and renewable and energy sectors within South East Asia.
• Develop and execute a comprehensive business development strategy to penetrate the market.
• Build and maintain strong relationships with clients, industry partners, government agencies, and stakeholders in the region.
• Conduct market research and analysis to stay informed about industry trends and emerging opportunities.
• Collaborate with technical teams to ensure alignment of business development initiatives with service offerings and project capabilities.
• Prepare and deliver compelling presentations, proposals, and bids to potential clients.
• Represent Horizon Geosciences at industry events, conferences, and networking functions to promote our services and brand.
• Monitor and report on sales performance metrics, providing insights and recommendations for continuous improvement.

Your qualities and experience
You can make your mark as a Business Development Manager if you have:

• Bachelor’s degree in Geoscience, Engineering, Business, or a related field; a Master’s degree is a plus.
• Proven experience in business development or sales within the geotechnical, marine, or renewable energy sectors.
• Strong understanding of the windfarm market and marine geotechnical investigation processes.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a collaborative team.
• Willingness to travel within the region as required.

The Sales Director is accountable for the management, preservation, and growth of Smiths Detection business in the region including all sales and Customer Relationship Management in the North Asia market, positioning Smiths Detection as the market leading provider of choice across all market segments. This includes the achievement of Orders, Revenue and Profit targets as set by the business. The Sales Director is accountable and responsible for the day to day leadership, management, and development of the sales team.

Ownership of financial performance:

• Directly responsible for achieving North Asia's financial targets, including orders, revenue, profit, and cash receipts
• Develop and manage annual sales budgets

Strategic Influence:

• Shape and execute the sales strategy for North Asia, ensuring alignment with corporate goals and adapting to market changes
• Maintain and manage 5-year strategic plan of all opportunities in market
• Devise & implement the company sales strategy and monitor effectiveness, adjust as required
• Devise and implement new business initiatives to drive sales

Market Management:

• Management of North Asia order intake pipeline to achieve targets
• Create and implement sales action plans for the markets to achieve targets
• Implement an effective sales pipeline and lead tracking process
• Devise and recommend actions on a continuous basis to ensure business performance

Operational Excellence:

• Ensure compliance with Smiths Detection processes and policies, including opportunity approvals as dictated by DOA
• Implementing sales routines to assess regular sales and company performance against KPI’s
• Implement best practices in sales techniques, thereby enhancing operational efficiency
• Project sales volumes and profit for all products and solutions, including aftermarket, and manage the Integrated Business Planning process
• Ensuring the company ERP (SAP) is being used correctly and effectively

Competitive Edge:

• Monitor competitor activity and respond accordingly, devising and implementing strategies to counter activities
• Maintain control and awareness of political, economic, social, technological, environment and legal context across the region, including early identification of changing trends, and take actions accordingly

Client and Stakeholder Engagement:

• Build and maintain strong relationships with key customers and distributors
• Speak at conferences and events about the company’s products and services
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
• Negotiate contractual agreements to deliver favorable commercial outcomes for Smiths Detection

Team Development and Performance:

• Lead and mentor a team of Regional Sales Managers and foster a high-performance culture and ensuring team targets are met.

• Maintain team results and performance monitoring, creating results by counselling, coaching, mentoring, and managing performance. Plan, monitor and appraise team results and manage the performance of all members of the sales team
• Establish sales objectives and develop sales plans for all Regional Sales Managers and associated markets and ensure targets are met.
• Ensure the organisation has an effective sales training and development program
• Implement best practice in sales techniques throughout the department.
• Contribute to team effort by achieving individual sales targets