The Restaurant Manager of Butcher’s Block is responsible to support the Restaurant General Manager for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. As Restaurant Manager, you will be responsible for stepping up in the absence of the Restaurant General Manager to fulfil the role as the “face” and ambassador of the restaurant, leading the venue’s personality and soul. You will be expected to take ownership of the operations and to ensure that the business is optimised in line with the vision and financial projection set out by the management. We are looking for the right candidate to realise the aspirations to make Butcher’s Block one of Singapore’s most recognised and loved sustainable restaurant concept.

Main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Requirements and Responsibilities

• Ability to work independently and with minimal supervision.
• Highly organised with strong analytical and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remains within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external guests.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organisation together with Chef In-charge.
• Maintains a productive climate and confidently motivates, mobilises, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritises, organises and manages resources in order to accomplish business goals within a specific time period.
• Able to create ‘Colleague Welcome Kit’ in coordination with Talent & Culture.
• Able to establish, review and adjust sequence of service if necessary.
• Prepares training manual and conduct departmental service training in coordination with Restaurant Chef In-charge.
• Develops pre-opening training schedule in coordination with Restaurant Chef In-charge.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and updates evaluation criteria for smooth opening.
• Creates simulation schedules, menus and critique forms in coordination with Restaurant Chef In-Charge.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations in coordination with Restaurant Chef In-Charge.
• Creates restaurant Standard Operating Procedures.
• Establishes minimum/maximum of guest supplies in coordination with Restaurant Chef In-Charge.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team.
• Establishes a monthly walk-through with Hygiene Officer in coordination with Restaurant Chef In-Charge.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operation.
• Assigns the Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timelines of deliverables.
• Maintains consistency in quality of food, beverage and service above all else in coordination with Restaurant Chef In-Charge.
• Attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and superior knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Revises and updates the outlet SOP annually.
• Is present in the operation during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains guest feedback during operation to ensure satisfaction and builds and maintains loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service and culinary team to personalise guest experience and in accordance to Hotel standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, team members, operator at all times.

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to maintain consistent service standards while executing a collaborative and enabling leadership style. Conducts regular team meetings, provides trainings, arranges examinations and provides learning opportunities for all team members to reach highest standards and skill levels.
• Coaches and trains team members to prepare them to move to the next level within 14 – 24 months.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using varied coaching styles.
• Displays cultural affinity and shows empathy to all team members.
• Reviews work performance of all colleagues to assure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provide a level of Safety and Security for guests and employees.
• Assists in recruitment, induct and train the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Food & Beverage Operations Manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follow up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Displays the knowledge and confidence to represent the brand and promote the outlet.
• Is comfortable being a media personality with all public statements being subject to approval and supervision of the Management and Marketing Communications team.
• Answers questions and attends to queries or feedback regarding the restaurant comfortably and confidently.
• Provides recommendations to Management about potential sources of incremental revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of labour and operating.
• Submits regular restaurant revenue and expense forecasts.
• Submits monthly sales analysis with respective improvement recommendations/action plan.
• Uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Arranges training for all colleagues in line with established training requirements and co-ordinates all arrangements for proper execution.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistenly develops in self-learning and development of own skills and knowledge.

Other Responsibilities

• Performs any other duties that may be assigned by the Head of Department.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as business partner and leader.
• Ensures NEA rules and regulations are met and maintained.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts.
• Performs any other duties and responsibilities that may be assigned.

Your assignment

• Maximising sales and profitability by ensuring your area of responsibility is clean, tidy, fully stocked and correctly priced. You also ensure your products are in perfect condition at all times.
• Being passionate about the products you sell and actively learning about their features and benefits. You then want to share this knowledge with customers and colleagues.
• Actively approaching customers who you see need additional help, and advising them on the best solutions for their homes in order to sell more.
• Preparing your area of responsibility for stock replenishment and next day’s business.
• Understanding your department’s action plans, and supporting the goals and targets set by your manager.
• Ensuring your department is clean and tidy, with items properly displayed, priced and fully stocked.

As a member of the Infrastructure Reliability Engineering  Team, you are responsible for applying skills and exercising knowledge to perform specified support functions. As part of the team -You will support critical applications and ensure the stability of services by performing dedicated maintenance activities. You engage in automation activities, perform root cause analysis (RCA), and remediation. Knowledge of production support process including incident/change/problem management, call triaging, and critical issue resolution procedures. 

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

• Infrastructure Operations and Production Support of container technologies and orchestration platforms
• Docker/Kubernetes deployment, configuration, scaling, and management of containerized applications.
• Hardening, securing the Kubernetes cluster with monitoring and auditing dashboards
• Scripting and automation skills converting manual and maintenance functions into fully orchestrated automation.
• Basic Knowledge & experience in system monitoring techniques and tools supporting unattended operations.
• Willing to work in complex, highly secure, and highly available, operations environments and interact with the technology domain experts required to maintain those environments.
• Excellent communication & interpersonal skills.
• Responsible for partnering with the Platform, Engineering and Delivery Teams to deliver seamless infrastructure support for all Visa business lines.
• Security Remediation process (vulnerability assessment and patch management)
• Contribute to standardize and document operational procedures.
• Responsible for adherence of established ITIL practice such as Incident, Change, Problem and Release Management
• Be scheduled On-Call  to support the infrastructure and our systems.
• Need to work on shift days ( Sunday to Thursday or Tuesday to Saturday from 9:00AM to 6:00PM local time)
• This is a hybrid position. Employees in hybrid roles are expected to work from the office 3 set days a week.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

LIFE AS AN ACS BROKER

• Building your list of potential customers by researching our database, websites, LinkedIn and trade press  
• Pro-actively targeting your list through outbound sales calls, emails and visits (both face-to-face and virtual) and converting them from potential customers to ACS customers
• Building relationships with Cargo Operators to ensure access to the widest range of aircraft available to provide solutions for our customers
• Maintain relationships with customers to ensure repeat business
• Working to sales target meeting financial objectives
• Ability to demonstrate expert understanding of the aircraft and chartering process
• Manage charter bookings from enquiry to completion
• Receiving inbound requests for urgent charters virtually 24/7
• Present bespoke quotes to customers demonstrating good commercial acumen
• Flight watching/overseeing flight departures (this might be unsociable hours)

Team Summary

Client Services provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development and successful deployment of Visa products and services. We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

The Client Delivery team is responsible for designing the client service experience for new solutions and delivering end-to-end client implementations for products, solutions, infrastructure, and new client onboarding.

What a Consultant, Implementation Services does at Visa:

The Implementation team is a talented team of professional services organization responsible for overall technical program management and implementations, with a focus on implementation services provided to Clients, including but not limited to, enabling a broad range of products and solutions, supporting complex processing modifications, and general tactical initiatives for Visa clients across the Asia Pacific (AP) region.

This position serves as Visa Project Manager for implementation services provided to Clients, including but not limited to, enabling a broad range of products and solutions, supporting complex processing modifications, and general tactical initiatives for Visa clients across the AP region.

This is an individual contributor responsible for solving complex problems, serving to gather and document project requirements while providing client consultative guidance on Visa regulations, fees, features, and functionality. 

In this role, you are expected to:

• Lead and execute high quality project management support to Visa clients and processors to ensure client expectations are exceeded 
• Coordinate directly with clients to analyze card program setup requirements to implement Visa products and services to support the business and formulate implementation solutions 
• Confidently manage client in parallel to product developments and a changing landscape 
• Build and enhance positive working relationships with key Visa client institutions, processors, and internal stakeholders
• Be able to communicate complex, technical concepts in a focused and well-organized manner 
• Be able to learn and acquire knowledge in modern technologies in keeping step with market developments 
• Good analytical skills, not just for problem analysis, but to use technical acumen for reviewing appropriateness of technical or project documents and in integrating systems solutions 
• Orientation towards quality enhancement and process improvement
• Prepare and maintain detailed project plans, risk/mitigation plans, status reports, and issues logs to enhance internal and external communications
• Represent client system and operational requirements to internal Visa organizations
• Be an active contributor in the creation of a high-performing, supportive, and inclusive team culture
• Constantly create good functional collaboration with internal and external stakeholders, by being able to speak confidently with a professional demeanor 
• Be accountable for delivering agreed objectives. Be responsible for own workflow assignments and must be able to take the initiative to resolve problems and ensure delivery on commitments 
• Assume appropriate decision-making authorities to ensure flawless execution of project objectives 
• Coordinate internal Visa resources to ensure delivery on commitments 

Why this is important to Visa:     

The role works across a breadth of internal and external stakeholders to achieve the stated project objectives. If required, this role escalates projects that are in jeopardy and works with line management within Visa and the Client organization to make decisions that bring needed resources to resolve any issues. The role serves as a technical/functional specialist and works independently with guidance only in the most complex situation.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Team Summary

Client Services provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development and successful deployment of Visa products and services. We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

The Client Delivery team is responsible for designing the client service experience for new solutions and delivering end-to-end client implementations for products, solutions, infrastructure, and new client onboarding.

What a Consultant, Implementation Services does at Visa:

The Implementation team is a talented team of professional services organization responsible for overall technical program management and implementations, with a focus on implementation services provided to Clients, including but not limited to, enabling a broad range of products and solutions, supporting complex processing modifications, and general tactical initiatives for Visa clients across the Asia Pacific (AP) region.

This position serves as Visa Project Manager for implementation services provided to Clients, including but not limited to, enabling a broad range of products and solutions, supporting complex processing modifications, and general tactical initiatives for Visa clients across the AP region.

This is an individual contributor responsible for solving complex problems, serving to gather and document project requirements while providing client consultative guidance on Visa regulations, fees, features, and functionality. 

In this role, you are expected to:

• Lead and execute high quality project management support to Visa clients and processors to ensure client expectations are exceeded 
• Coordinate directly with clients to analyze card program setup requirements to implement Visa products and services to support the business and formulate implementation solutions 
• Confidently manage client in parallel to product developments and a changing landscape 
• Build and enhance positive working relationships with key Visa client institutions, processors, and internal stakeholders
• Be able to communicate complex, technical concepts in a focused and well-organized manner 
• Be able to learn and acquire knowledge in modern technologies in keeping step with market developments 
• Good analytical skills, not just for problem analysis, but to use technical acumen for reviewing appropriateness of technical or project documents and in integrating systems solutions 
• Orientation towards quality enhancement and process improvement
• Prepare and maintain detailed project plans, risk/mitigation plans, status reports, and issues logs to enhance internal and external communications
• Represent client system and operational requirements to internal Visa organizations
• Be an active contributor in the creation of a high-performing, supportive, and inclusive team culture
• Constantly create good functional collaboration with internal and external stakeholders, by being able to speak confidently with a professional demeanor 
• Be accountable for delivering agreed objectives. Be responsible for own workflow assignments and must be able to take the initiative to resolve problems and ensure delivery on commitments 
• Assume appropriate decision-making authorities to ensure flawless execution of project objectives 
• Coordinate internal Visa resources to ensure delivery on commitments 

Why this is important to Visa:     

The role works across a breadth of internal and external stakeholders to achieve the stated project objectives. If required, this role escalates projects that are in jeopardy and works with line management within Visa and the Client organization to make decisions that bring needed resources to resolve any issues. The role serves as a technical/functional specialist and works independently with guidance only in the most complex situations.  

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Opportunities & Exposure

1. Sales Analysis & Reporting

-Weekly sales reporting and stock calculation

-Monthly sales reporting to team ( Door, Retail Sales scorecard and Brand Geo report)

1. Preparation

• Prepare trade meeting sales analysis
• Prepare budget review meeting and budget review

1. Others

• Support expense management
• Any other adhoc tasks

This role will be based in Singapore.  You will report to the APAC GTM Finance Senior Director and engage in strategic projects and analysis for ServiceNow APAC.

We are seeking someone with a consulting, investment banking, or similar background to be a Strategic Finance business partner to the APAC leadership team. In a hybrid finance and strategy role, you will support ad hoc strategic projects for APAC leadership, help manage the APAC GTM (Go-to Market) budget, and build global best practices for the Finance organisation in international projects.

What you get to do in this role:   

• Be a key Finance business partner for APAC leadership
• Analyze financial and sales operational data and metrics to make strategic recommendations to help the business in APAC grow and be successful
• Gain wide exposure across the organization as you work on key ad hoc strategic initiatives
• Help build the foundations of FP&A in APAC in partnership with the APAC Finance Senior Director and leadership in APAC – you must be comfortable handling large data and creating reports from scratch – excellent data analysis, Excel, and reporting skills are a must
• Roll-up your sleeves on some data crunching activities, cross-functional initiatives and assist in ad-hoc analysis and presentation requests
• Create analysis and presentations for strategic initiatives across the organization including business cases for additional investments and annual & long-range planning
• Help automate our manual reporting processes and improve existing reports

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Accounts Executive – Revenue Audit’s core responsibilities are audit in the day-to-day operations of the Finance Department.

What will I be doing?

As the Accounts Executive – Revenue Audit, you will be responsible for performing the following tasks to the highest standards:

• Audit the daily revenue figures, supporting reports and vouchers as well as audit the daily General Cashier’s Report.
• Ensure that Daily and Monthly Revenue and Settlement Reconciliation is prepared on a timely basis and all revenue is captured and reported.
• Ensure all gifts or entertainment voucher are controlled as per the policy.
• Review all entertainment dockets and officers’ checks, ensuring that all are authorized and signed with the appropriate level of detail.
• Check that complimentary rooms have been appropriately authorized.
• Audit the telephone and internet interface reports to ensure all the respective revenue has been posted.
• Ensure the relevant Front Office and Outlet reports are printed, audited and filed in chronological order.
• Verify transactions posted in the daily report, including but not limited to credit cards, city ledger, crew allowances, paid outs, allowances and rebates, miscellaneous charges, voiding, car park revenues, and room safe keys.
• Prepare rebate and allowance summary and rebate journal.
• Reconcile credit card charges between electronic credit card machine and point of sale system on a daily basis.
• Prepare daily revenue report for the Director of Finance / Financial Controller.
• Ensure that all concessionaires’ revenue is reconciled and recorded accurately.
• Check the Room Rate Discrepancy Report to ensure that all rate changes, upgrades, etc. have been properly authorized.
• Ensure that the Room Status Discrepancy Report is printed twice daily, and any exceptions noted are reported.
• Record cashier overs / under in the relevant reports and followed up with the Outlet Managers or Front Office Manager.
• Follow up on any discrepancies, incomplete work or missing information with the relevant departments.
• Ensure all paid out vouchers have proper authorization, signatures and backup.
• Follow up with Revenue / Reservation team to ensure that no-shows are reviewed, and charges made accordingly.
• Audit the daily food and beverage report, verifying the cashier’s remittance to the General Cashier’s Report.
• Ensure that all restaurant and bar checks are properly accounted for and banquets and functions revenues are entered.
• To be fully conversant with the hotel Manual Contingency Plan in case of computer system failure and ensure that all manual procedures are followed and adhered to.
• Ensure the accurate and timely input of data to the general ledger system.
• Conduct monthly house float and petty cash count and safety deposit boxes audit.
• Check and ensure that room variance reports are properly kept and interpreted, reporting any unreasonable variance promptly.
• Handle all requests and inquiries in a timely and efficient manner.
• Perform any additional tasks assigned to ensure that the department functions smoothly.

What are we looking for?

An Accounts Executive – Revenue Audit serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Minimum a Diploma in Accounting or Finance.
• 2-3 years of relevant experience, preferably in the Hospitality industry.
• Attention to details and good interpersonal skills.
• Proficient in English to meet business needs.
• Possess system skills in Check SCM, SUN.
• Proficient in Microsoft Windows, Word, Excel, etc.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

We are seeking a Staff Nurse/Assistant Nurse with experience in outpatient Ear, Nose, Throat, and facial plastic specialist care. The job is based in a specialist clinic in Camden Medical, Gleneagles Hospital and/or Mt Elizabeth Novena Specialist Centre and involves clinic work with some assistance provided to doctors on the wards.

There are five doctors in the group practice.

The clinic consists of clinic receptionists and clinic assistants.

The clinic is supported by three operations staff from a corporate office located in United Square.

Working times are 0830-1730 Monday to Friday and 0830-1300 Saturday.

Staff is given one Saturday and one half-day morning off a month after confirmation.

The clinics are open 0900-1300 and 1400-1730 from Monday to Friday and 0900-1300 on Saturday.

The job entails the following roles and responsibilities;

1. Overall responsibility for the clinical care and safety of patients including the adherence to all clinical safety and infection control SOPs

2. Ensuring strict adherence to MOH licensing requirements and the renewal of clinic license

3. Drug dispensing to patients

4. Drug stock keeping (3 monthly stock take)

5. Maintaining and updating the resuscitation and emergency trolley

6. Vetting through all clinical results that come to the clinic and notifying doctors

7. Performing hearing tests (training will be provided)

8. Skin prick testing (training will be provided)

9. Allergen Immunotherapy – explanations to patients, dealing with queries

10. Injections (vaccinations, biologics)

11. Annual leave and roster coordinator

The position comes with excellent benefits. These include:

1. 16-18 days annual leave with an additional three (3) days of family care leave.

2. Birthday leave of one (1) day

3. Health benefits: Staff shall be entitled to medical (e.g. integrated shield plan) up to a cap of $600 per annum and dental/wellness benefits up to a cap of $400 per annum

4. Corporate bonus, annual performance bonus, and 13th month guaranteed bonus

Thank you for your interest in this position and you may wish to email your resume to [email protected] for application.

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What your days might look like

This position, based in Singapore, is within our high-performing Direct Sales function, which comprises of both inbound and outbound sales verticals.

Reporting to the SDR Manager (SEA), you will be a key member of the Direct Sales team, partnering closely with Sales, Revenue Technology, Commercial Operations and other members of the business to generate opportunities for the Account Executive team. As an Outbound SDR, where you'll thrive in a fast-paced, phone-centric environment. Your stamina and enthusiasm will drive success as you engage in high-volume call activities throughout the day. Collaborating closely with our SDR team, you'll strategize and execute sales tactics to propel the achievement of our organizational objectives and key results (OKRs). If you're passionate about sales and eager to make an impact, this role is perfect for you!

To be successful in this role, the ideal candidate should be comfortable working in a fast-paced environment and have the ability to quickly pivot in response to changes in the business and market. This role demands a high degree of adaptability, requiring you to juggle multiple tasks with finesse while upholding meticulous attention to detail. Those who thrive in an environment characterized by constant evolution and change will truly shine in this position.

Want to know more about this role and working as part of the Employment Hero sales team? Have a look at this video: https://www.youtube.com/watch?v=elkXiSlEJjA

As a Sales Development Representative (Outbound), you'll be responsible for:

• Source new sales opportunities through outbound lead prospecting, cold calls and emails.
• Understand customer needs and requirements through discovery calls
• Route qualified opportunities to the appropriate Account Executives for further development and closure
• Research accounts, identify key players and generate interest for Employment Hero’s Products
• Maintain and expand your database of prospects within your assigned group
• Assist with performing effective online demos to prospects when required
• Contribute to ad hoc sales projects aimed at supplementing existing pipelines and driving overall sales growth.
  

What you will bring

• Proven high volume inside sales experience (B2B).
• At least 2 years of experience in Outbound prospecting in Sales
• Track record of over-achieving on targets.
• Strong phone presence and demonstrated resilience to be on the phone all day.
• Excellent verbal and written communication skills.
• Strong listening and presentation skills.
• Ability to multi-task, prioritise and manage time effectively
• Openness to learning new skills, proactively seeking opportunities for growth, and contributing innovative ideas to enhance team performance.
• A team player, you thrive in collaborative environments, leveraging collective strengths to achieve common goals

Experience is important, but for us the biggest measure of success is people who can live and breathe The EH Way of working. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/ 

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Cashback offers and discounts on popular brands through our Swag app.
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024.

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

We are seeking a Clinic Executive / Clinic Assistant for a specialist ear, nose, and throat clinic based in Gleneagles Hospital, Camden Medical Centre and/or Mt Elizabeth Novena Specialist Centre.

The ideal candidate should possess the following:

• Experience working in a medical clinic as a reception staff
• Good customer service skills - in person, over the phone, and by email
• Reliability
• Punctuality
• Ability to work in a team effectively

Working times are 0830-1730hr Monday to Friday and 0830-1300hr Saturday.

Staff is given one Saturday and one half-day morning off a month after confirmation.

The clinics are open 0900-1300hr and 1400-1700hr from Monday to Friday and 0900-1300 on Saturday.

The position comes with excellent benefits. These include:

1. 16 days annual leave with an additional three (3) days of family care leave.

2. Birthday leave of one (1) day

3. Health benefits: Staff shall be entitled to medical (e.g. integrated shield plan) up to a cap of $600 per annum and dental/wellness benefits up to a cap of $500 per annum

4. Corporate bonus, annual performance bonus, and 13th month guaranteed bonus

5. Lunch claim $40/month

Please send your resume to [email protected] and we thank you for your interest in this position.

Thank you.

If you are passionate about the food and beverage industry and are serious about advancing your career, we would love to hear from you.

Job Highlights:
- 6 Days (44 hours) Work Week
- 14 Days Annual Leave + Paid OT
- Staff Meal provided
- Shuttle Bus provided from Orchard/Holland V/Botanic Gardens (by Dempsey Hill Management)
- Fun and positive working environment!

Salary: $2800 - $3200

Job Description:

Preparation of raw ingredients (cutting, marinating etc)
Handle stations assigned to you and producing food items according to set standards and recipes
Cooking menu items based on organization's recipes and SOPs
Ensure that cleanliness and hygiene procedures are followed at all times
Always adhere to all company policies and procedures.
Any other duties assigned by Head Chef

Job Requirements:
Basic Culinary Skills
At least 1 year experience in working in a professional kitchen
Prefer those who can start to work immediately
Preferably attained WSQ Follow Food & Beverage Safety and Hygiene Policies and Procedure certificate

Working Location:
The Dempsey Project, Block 9 Dempsey Rd, #01-12, Singapore 247697

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems, and data science enable easy access to financial services that were previously inaccessible or difficult to understand. Our core strengths lie in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Position Overview:

The Vice President in the CEO Office is a pivotal leadership role that entails providing strategic support to the Chief Executive Officer (CEO) in driving key initiatives, fostering collaboration across departments, and ensuring the seamless execution of organizational priorities. This position requires a seasoned executive with strong leadership, strategic thinking, and operational excellence.

Key Responsibilities:

• Collaborate with the CEO to develop and refine the organization's strategic objectives and initiatives
• Act as a key liaison between the CEO and internal/external stakeholders.
• Facilitate communication and collaboration between different departments and teams.
• Oversee and drive cross-functional initiatives that align with organizational goals.
• Monitor the execution of key projects and initiatives, ensuring alignment with strategic objectives.
• Identify and address operational inefficiencies, recommending process improvements.

• Master's degree in Business Administration, Management, or a related field.
• Strong-bias for action 
• Strong work ethic and willingness to take on any task
• Comfortable working in an extremely fast paced and international environment
• Experience supporting c-suite/senior stakeholders 
• Strong project / program management and organizational skills
• Highly organized
• Highly proficient excel skills
• Excellent verbal and written communication skills
• Ability to navigate and embrace ambiguity 
• At least 4+ years of full-time work experience in related field

• You will be working in a fast-growing startup that promotes a flexible and open culture.
• Fast moving, challenging and unique business problems
• Attractive remuneration and performance incentives
• Great career development opportunities in a growing company
• International work environment and flat organization
• Flexible working hours & arrangement, Casual work attire

• Assist in the recruitment process which includes job postings for trainee in my careers future
• Manatel recruitment platform to assist in transferring data
• Coordinate and schedule interviews with Technical interviewers
• Maintain and update databases of pipeline candidates, providing regular reports on recruitment metrics to management.
• Participate in career fairs and recruitment events to promote Red Alpha Cybersecurity as an employer of choice.

Qualifications / Skills:

• Basic understanding of recruitment processes and talent acquisition strategies.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organization.
• Proficient in Microsoft Office Suite, especially Excel.
• Ability to thrive in a fast-paced, dynamic environment.
• Positive attitude and eagerness to learn.

Education and Experience:

• Pursuing or recently completed a Degree or Diploma in Human Resources, Business Administration, or a related field.
• Previous Intern experience in recruitment or HR operations is an advantage.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Software Engineer

Internal Code: A24107

This is a 6-month-contract role.

What will you do?

We are looking for software developers that are open and enthusiastic about end to end software delivery and trying out new technologies.

Be part of a cross-functional development team that values quality, automation and user experience of the software we deliver.

• Mainly responsible for software design and development of web frontend and backend applications
• Write automated functional and unit testing for the code you write
• Develop backend APIs & databases supporting the applications
• Design and develop applications leveraging cloud technologies
• Assist DevOps Engineer on build and release automation
• Work closely with fellow developers in pair programming and code review
• Work closely with Business Analyst, Quality Engineer, User Interface/User Experience Designers to deliver features

What are we looking for?

• Experience with front-end development framework such as ReactJS
• Experience in server-side web application development using Node.js
• Experience on working on CI/CD pipeline
• Experience of leveraging on cloud platforms such as Amazon AWS, Azure or Google Cloud Platform (GCP)
• Familiar with Javascript unit testing frameworks such as Jest or Mocha
• Familiar with Agile and Continuous Integration and Delivery Practices
• Familiar with version control using Git
• Open to work on other platforms because we want a cross-functional team
• Solid Fundamentals in Javascript & Typescript
• Familiarity with building reusable web components will be an advantage
• Familiarity on how search engines components work (crawl, index, search)
• Familiar with practices such as Test-Driven Development and Behavior-Driven Development
• Familiar with Docker
• Collaborative team player with good interpersonal and presentation skills
• Minimum of 3-5 years of software development experience
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is a plus.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Software Engineer (Java)

Internal Code: A24108

What will you do?

We are looking for software developers that are open and enthusiastic about end to end software delivery and trying out new technologies.

Be part of a cross-functional development team that values quality, automation and user experience of the software we deliver.

• Mainly responsible for software design and development of web frontend and backend applications
• Write automated functional and unit testing for the code you write
• Develop backend APIs & databases supporting the applications
• Design and develop applications leveraging cloud technologies
• Assist DevOps Engineer on build and release automation
• Work closely with fellow developers in pair programming and code review
• Work closely with Business Analyst, Quality Engineer, User Interface/User Experience Designers to deliver features

What are we looking for?

• Experience in server-side web application development using Java, Spring Boot
• Experience on working on CI/CD pipeline
• Experience of leveraging on cloud platforms such as Amazon AWS, Azure or Google Cloud Platform (GCP)
• Familiar with Javascript unit testing frameworks such as Jest or Mocha
• Familiar with Agile and Continuous Integration and Delivery Practices
• Familiar with version control using Git
• Open to work on other platforms because we want a cross-functional team
• Familiarity with building reusable web components will be an advantage
• Familiarity on how search engines components work (crawl, index, search)
• Familiar with practices such as Test-Driven Development and Behavior-Driven Development
• Familiar with Docker
• Collaborative team player with good interpersonal and presentation skills
• Minimum of 3-5 years of software development experience
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is a plus.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Job Descriptions

This is a full-time on-site role for a Service Crew at Seoul Restaurant.

• The Waiter/Waitress will be responsible for providing excellent customer service, taking orders, serving food and beverages, and ensuring customer satisfaction.
• The role also involves communicating with kitchen staff and maintaining the upkeep and cleanliness of the dining hall.

Job Requirements

• Customer Service and Communication skills
• Experience in the Food & Beverage and Food Service industry
• Ability to multitask and work in a fast-paced environment
• Basic knowledge of cooking and food safety
• Excellent interpersonal skills and a friendly demeanor
• Prior experience as a Waiter/Waitress is preferred

Benefits

• Training Opportunities
• Career Advancement
• Exposure to Korean cuisine
• Comfortable working environment in a 5-star hotel (lockers, showers, rest areas, and staff meals all provided)
• Bonus incentives (if applicable)

Working Hours

• Work 6 days a week, including weekends & public holidays.
• 10.30am to 3pm / Break / 5pm to 10.30pm
• Total 10 hrs / per day

Job Descriptions

• Washes, stacks, sorts, and stores dishes, glassware, utensils, and cookware.
• Maintains a clean kitchen and keeps dish area organized and free of clutter.
• Sets up dish stations, including dishwashing machines and sinks.
• Maintains clean, dry floors throughout the shift.
• Cleans and sanitizes storage areas, including freezers and refrigerators.
• Assists in storing food deliveries.
• Monitors trash cans throughout shift, making sure to removes full trashcans and boxes as needed and at the end of each shift.
• Maintains the cleanliness of dry storage areas and the organization of storage shelves.
• Assists in food prep and any other duties set forth or requested by the chef and other managers as needed.
• Follows sanitation and cleaning procedures.
• Ensures that dishwashers are in working order and reports problems as they arise.
• Assists with closing, including aiding in the sanitation of cooking and food preparation stations.

Job Requirements

• No requirement

Benefits

• Training Opportunities
• Career Advancement
• Exposure to Korean cuisine
• Comfortable working environment in a 5-star hotel (lockers, showers, rest areas, and staff meals all provided)
• Bonus incentives (if applicable)

Working Hours

• Work 6 days a week, including weekends & public holidays.
• 10.30am to 3pm / Break / 5pm to 10.30pm
• Total 10 hrs / per day

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

• Ensure timely, accurate month-end closing and financial reporting to Management
• Responsible for preparation and closing of monthly management account annual financial statements
• Responsible for accounting processes and tasks which includes GL, account reconciliation, schedule maintenance etc.
• Coordinate and liaise with internal department members to support all accounting reporting and operation matters
• Coordinate and liaise with external parties like external auditors, tax agents, corporate secretarial agents, local tax and government authorities as and when required
• Support and ensure compliance with all finance filing requirements, tax filing requirement (GST), audits, procedures and forms both statutory and internal
• Assist in new processes and system implementation when require
• Participate in ad-hoc projects

• Bachelor's degree in Accounting or Finance
• Minimum of 4 years of experience as an Accountant or in a related role
• Strong knowledge of accounting principles and practices
• Proficiency in using accounting software, such as Xero
• CPA certification strongly preferred
• Excellent attention to detail and accuracy
• Strong analytical and problem-solving skills
• Solid understanding of financial statements and financial analysis techniques
• Exceptional organizational and time management skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong ethical standards and commitment to confidentiality
• Proficient in Microsoft Excel and other Microsoft Office applications

Company:

Sopra Steria is a listed European tech leader specializes in Consulting, Digital Service, and Software. We have 60,000 employees worldwide located in different regions (Europe, North America and Asia), whereby Singapore is the HQ for APAC. EvaGroup Asia Pacific is part of Sopra Steria I2S APAC, in charge of Infrastructure, Cloud and Cybersecurity services.

Description:

We are seeking a Platform & Cloud Engineer to support one of our client, a leading global investment bank.

The successful candidate will be onboarded in the Platform and Cloud Hosting team which:

• Deploys, supports and maintains client's global Private Cloud infrastructure (compute, storage, software defined network, etc.)
• Advises internal partners on how to leverage the Cloud – Private or Public – to increase the delivery of business value
• Guide and assist our application team to adopt our cloud native technologies
• Work closely with regional and global teams to support on the platform

Role and responsibilities:

As a Platform and Cloud Engineer, the candidate's mission will be to:

• Install, configure and support cloud platform underlying resource plane and control plane infrastructure (hardware and software components)
• Releasing projects and maintenance operations in production without impact
• Be a technical reference for internal partners and advise on standard Cloud practices or innovative solutions to bring value in a competitive and challenging market environment
• Structure and guide our internal partners through their Cloud-Journey, accelerate the adoption of Cloud technologies and best practices, and provide consolidated reporting across the organization
• Create technical content such as reference apps, starter kits and patterns and practical guidance that will get our developers excited about the potential of the Cloud
• Represent the team in various regional and global forums where technical expertise is required
• Be a technical reference and mentor for the team to increase their knowledge about software development & cloud patterns

• University degree in Computer Science, Computer Engineering or equivalent
• Passionate about learning new technologies, sharing knowledge, and solving complex challenges
• Strong automation mindset with little tolerance for repetitive work
• Fluent English is mandatory and excellent communication is a must
• Strong experience with Linux-based Operating System, OpenStack, CEPH, Docker
• Experience with commodity hardware (Dell, HPE, etc.)
• Experience with Kubernetes (or other container technologies) and Databases (PgSQL, NoSQL, etc.)
• Experience with Object Storage (Scality, EMC ECS, etc.), File and Block Storage (Pure, NetApp, EMC, etc.)
• Hands-on experience with Infrastructure automation through CI/CD, DevOps tooling like Python, Puppet, Ansible, Terraform, Git, Github Actions, etc.
• Knowledge in Public Cloud CPs is a plus (Azure, AWS, etc.)
• Exposure to and interest in Cloud technologies
• Well organized, self-motivated, enthusiastic, fast learning, growth mindset
• Team Player and Collaborator with excellent communication skills

• Regular team buildings
• 18 leave days / year
• AXA Health Insurance + AXA Life insurance
• Annual bonus
• Working hours: from 9am to 6pm, Monday to Friday
• Training and certifications paths

D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.

We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value.

We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!

For the position, we are currently looking for a professional working for us on a contractor base and for a limited amount of hours per week (20 hours)

Tasks and Responsibilities

• Provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products
• First and second level technical support – calls/tickets/user interaction
• Provide prompt responses to IT related questions from end-users
• Reliable documentation of all end-user interactions in customer ticket system ‘Service Now’ (e.g., incidents, requests)
• Create, maintain, utilize knowledge articles
• Provide IT onboarding trainings to new starters
• Contribute to continuous improvement initiatives

• Language skills: fluent English, other languages are a plus
• 2+ years of experience in a similar role
• Strong problem solving/analytical abilities
• Excellent communication skills and customer orientation
• Attention to detail and ability to multi-task, handling multiple stakeholders
• Ability to prioritize and willingness to work self-sufficiently and well organized
• Team player and supportive personality
• Experience in regulated IT environments is a plus (e.g. GxP)
• All candidates must provide a Criminal record not older than 3 months

• Broad range of activities, tasks, and projects

• Flexible working conditions
• Vouchers (B-day voucher, wedding, and new born surprise)
• Fishing for Friends program – our referral program
• Refreshments in the D-ploy office
• Further development and professional advancement
• Friendly and international working environment
• Company-sponsored events
• Competitive salary and various benefits

Is IT in your DNA?

Our Story

At TDConnex, we are more than just a consumer electronics manufacturer; we are a team of innovators, creators, and problem-solvers dedicated to enhancing everyday life through cutting-edge technology. Our journey began with a simple yet powerful idea: to connect people with the future through innovative electronic solutions. Over the years, we have grown from a small startup into a leading global player, all while staying true to our core values of quality, integrity, and customer-centricity. Our story is one of relentless pursuit of excellence, where every product we create is a testament to our commitment to making a difference in the world.

What We Do

TDConnex specializes in designing, manufacturing, and distributing a wide range of consumer electronics that cater to the evolving needs of modern consumers. From smart home devices to wearable technology and beyond, our products are engineered to deliver convenience, efficiency, and style. We leverage the latest advancements in technology to create solutions that not only meet but exceed the expectations of our customers. Whether it’s through innovative features, sleek designs, or intuitive interfaces, our products are built to enhance the way people live, work, and play.

What We Are Looking For

At TD Connex Pte Ltd, we are seeking a dedicated and skilled HR & Admin Executive to join our team at our Singapore headquarter. The ideal candidate will be a meticulous and proactive professional with proven practical experience in both HR and administrative functions. Here’s an overview of what we are looking for:

Human Resources Key Responsibilities:

• Facilitate the recruitment process by coordinating interviews, processing applications, and assisting with candidate communications.
• Manage employee benefit programs (leave, insurance, etc.) and maintain accurate HR records in HRMS.
• Serve as the primary contact for HR-related inquiries and handle onboarding and offboarding processes.
• Support performance management, training, and compliance with employment laws.
• Organize employee engagement initiatives and collaborate on company culture and retention strategies.

Office Administration Key Responsibilities:

• Process staff expense claims and manage office payments and supplies procurement.
• Oversee office maintenance, cleanliness, and liaise with service providers.
• Administer work pass and visa applications, coordinate staff travel, and organize company events.
• Maintain office files, provide general administrative support, and implement office policies.
• Handle ad-hoc related tasks and special projects as assigned by management.

Qualifications and Skills:

• Experience: Minimum of 3 years in HR and administrative roles.
• Qualifications: Diploma or Degree in Human Resources, Business Administration, or related field.
• Technical Skills: Proficiency in HRMS and office administration and office automation software (e.g., MS Office Suite).

Core Competencies:

• Attention to Detail: High accuracy in task management.
• Communication Skills: Strong written and verbal communication.
• Problem-Solving: Effective issue resolution.
• Time Management: Ability to handle multiple tasks efficiently.
• Initiative: Proactive in identifying and addressing needs.
• Ability to Work Independently: Self-motivated with minimal supervision.
• Integrity: Commitment to confidentiality and ethical standards.

What We Offer

We value our employees and offer a supportive and inclusive work environment where you can thrive and grow. We provide competitive compensation, comprehensive benefits and opportunities for professional development.

If you have a passion for HR and office administration and are looking for a role where you can truly make an impact, we invite you to apply and grow with us!

Proficio is an award-winning managed detection and response (MDR) services provider. We provide 24/7 security monitoring, investigation, alerting and response services to organizations in healthcare, financial services, manufacturing, retail and other industries. Proficio has been highlighted in Gartner’s Market Guide for Managed Detection and Response Services for the last three consecutive years. We have a track record of innovation. Proficio invented the concept of SOC-as-a-Service. We were the first MSSP to provide automated response services and the first in our space to provide a risk scoring dashboard.

Our typical client is a medium to large-sized organization that lacks the in-house resources to address the challenges of a rapidly changing threat landscape. The difficulty of hiring and retaining cybersecurity professionals are widely understood but our prospective clients also struggle to effectively harness technology and build hardened processes.

While Proficio has developed a unified service delivery platform designed to meet the needs of the most demanding clients, what sets us apart is the quality and passion of our people. We believe the SOC of the Future will meld the creativity of human intelligence with the power of advanced technologies like AI.

Summary:

The Threat Analysts are the core of our SOC-as-a-Service operations. They are on the front line receiving and triaging alerts from our SIEM platform. The operate across multiple customers and time zones while utilizing multiple consoles and technologies. Our Threat Analysts have strong network and security knowledge, are strong problem solvers, and work under time pressure to quickly analyze and report security threats in our customers’ networks.

Position levels (we are flexible to hire at any of these levels):

• Associate threat Analyst: professionals at this level possess 0-3+ years’ experience and have mastered the core skill of threat monitoring
• Threat Analyst: professionals at this level possess 2-4+ years’ experience and have mastered both the core skills (threat monitoring and threat analysis)
• Advanced Threat Analyst: professionals at this level possess 3-5+ years’ experience; have mastered both core skills; and have mastered one advanced skill (Incident Response, Threat Intelligence, DevOps)

Core Skills:

• Threat Monitoring – actively monitoring our SIEM for alerts, then identify the root cause of the alert and provide suggested fixes
• Threat Analysis: Utilize knowledge of internal and external information vulnerabilities and match those to real-world cyber attacks

Advanced Skills:

• Incident Response: address and manage the aftermath of a security breach or cyberattack with a focus on limiting damage, reducing recovery time/costs, and returning systems to normal.
• Threat Intelligence: creation of the information our organization uses to understand the threats that have, will, or are currently targeting our customers. This information is then used to prepare, prevent, and identify cyber threats.
• DevOps: integrating security practices to bridge traditional gaps between IT and security while ensuring fast, safe delivery of services

• Education and experience equivalent to the years’ experience requirement of each position level in both networking and cybersecurity
• Previous work with SIEM technologies receiving and triaging alerts from various log sources
• Continuous learner who has a passion for defensive cybersecurity; ability to utilize resources at your disposal in an efficient manner; advanced problem-solving skills when encountering emerging security attack scenarios
• Strong base in Linux operating systems, scripting skills (preferably in Python), and experience with a variety of other security tools such as firewalls, IDS/IPS, and vulnerability management
• Demonstrated communication skills including written documentation of troubleshooting and required responses

• Proven ability to work in a fast-paced environment with strict SLAs for response time

• Opportunity to work in a progressive operation with structured training and roadmap for success
• Lunches and fun employee activities!
• Experience in one of the hottest IT industries today!

Proficio is an EOE Employer

Proficio collects certain personal information upon your submission of an application for an open position. More information is available about your consumer rights and our privacy policy at www.proficio.com/privacypolicy

Job Summary:

The Assistant Manager of IT Support / Senior IT Executive will support the IT team in overseeing the day-to-day operations of the hotel group’s IT systems. This role will be responsible for maintaining and optimizing IT infrastructure, providing technical support, and assisting in the implementation of IT projects across the group’s properties. The position requires hands-on experience in managing IT systems, troubleshooting, and ensuring that technology supports both operational efficiency and guest satisfaction.

Key Responsibilities:

1. IT Operations and Support:

• Assist in the management of daily IT operations, including monitoring systems, networks, servers, and storage across hotel properties.
• Provide technical support to hotel staff and corporate employees, ensuring timely resolution of IT-related issues.
• Maintain and update IT systems to ensure their optimal performance and security.

2. IT Project Support:

• Assist in the execution of IT projects, including upgrades to systems like Property Management Systems (PMS), Point of Sale (POS), and guest-facing technologies.
• Collaborate with the IT Manager and other stakeholders to ensure IT projects are completed on time and within scope.

3. Cybersecurity and Compliance:

• Support the implementation of cybersecurity measures to protect the company’s IT environment from internal and external threats.
• Assist in performing security audits and vulnerability assessments to ensure compliance with corporate policies and relevant regulations (e.g., GDPR, PCI DSS).

4. Infrastructure Maintenance:

• Assist in the configuration, maintenance, and monitoring of IT infrastructure, including servers, networks, and cloud solutions.
• Ensure the integrity, security, and availability of IT systems through regular backups, patch management, and system monitoring.

5. Technical Support and Troubleshooting:

• Provide first-level support for technical issues encountered by hotel properties, ensuring efficient troubleshooting and escalation when necessary.
• Work closely with hotel IT teams and third-party vendors to resolve system and hardware issues.

6. Vendor Management:

• Assist in managing relationships with IT vendors, service providers, and contractors to ensure effective delivery of IT services and solutions.
• Assist in evaluating new technology solutions and recommend improvements to current systems where needed.

7. Reporting and Documentation:

• Maintain accurate documentation of IT systems, configurations, processes, and troubleshooting guides.
• Prepare and submit regular reports on system performance, incidents, and project progress.

Qualifications:

• Education: Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Experience: 3-5 years of experience in IT management or systems administration, preferably in the hospitality industry.
• Technical Expertise: Strong knowledge of IT infrastructure (e.g., networks, servers, storage) and experience with hotel-specific systems like PMS and POS.
• Problem-solving Skills:Ability to diagnose and troubleshoot technical issues efficiently.
• Communication Skills: Strong interpersonal and communication skills for collaborating with internal teams and external vendors.

Preferred Skills:

• Experience with hospitality systems and applications (e.g., PMS, POS, guest experience technologies).
• Familiarity with cloud computing, cybersecurity best practices, and IT compliance standards.
• Certifications such as CompTIA A+, Network+, or Microsoft Certified Systems Administrator (MCSA) are a plus.