Authorities and Responsibilities

1. Weld, setup, assemble parts and producing parts as per drawing specification.
2. Guiding and providing operator with basic instruction in performing the weld process.
3. Repair machinery and other components by welding pieces and filling gaps
4. Test and inspect welded surfaces and structure to discover flaws
5. Maintain equipment in a condition that does not compromise safety

Benefits:

• Basic Salary up to $2,000 with yearly increment based on performance.
• Entry level is welcome
• Up to 14 Annual leave for first year
• Free lunch every Friday
• 5.5 days work | (Monday to Friday) – 8am to 5pm & Saturday (8am – 12pm (WFH))

Job Description:

This is a full time role for a Junior Account Assistant located in Tuas. Our client is a reputable waste management and recycling company in Singapore, dedicated to providing sustainable solutions for waste disposal. The role involves managing financial data entry, processing invoices, monitoring and following up on outstanding accounts receivable payments, and preparing monthly bank reconciliations. It also includes assisting in the preparation of financial statements and performing other ad-hoc tasks as assigned by the manager.

Qualifications:

• Minimum GCE O-level with accounting knowledge.
• Minimum 1 year working relevant experience.

Working Days and Timing:

5 Working Days + 1 Saturday per Month: Monday to Friday 8:45am to 5:30pm

Our client is one of the licensed warehouses, specialised in handling and storage of dutiable cargo like alcoholic beverages and tobacco is inviting qualified candidates to fill the position of Forklift Cum Warehouse Assistant and located in Tuas.

RESPONSIBILITIES:

• Receiving, storing, and organizing incoming stock.
• Picking and packing orders for shipment.
• Loading and unloading delivery vehicles.
• Keeping detailed records of inventory.
• Inspecting goods for defects or damages.
• Maintaining a clean and safe work environment.
• Assisting with inventory audits.
• Operating warehouse equipment such as forklifts and pallet jacks.
• Communicating effectively with other warehouse staff and supervisors.
• Following health and safety guidelines.

REQUIREMENTS:

• Must know how to use the forklift licence

Benefits:

• Basic Salary up to $3,000 with yearly increment based on performance.
• 5.5 Days work week (Monday to Friday, 8.30am to 5.30pm) & (Saturday, 8.30am to 1pm)

Job Description:

This is a full time role for a Logistics Executive located in Jurong West. Our client is a hardware store in Singapore and you will be responsible for this role involving managing shipment schedules and ensuring all documentation is accurate and complies with company policies. The role includes maintaining updated records such as inventory and delivery details, preparing delivery orders, and addressing basic inquiries. It also requires visiting the warehouse to oversee stock levels and collaborating with various departments to ensure timely processing and delivery of customer orders. Additionally, the position entails assisting in the creation and upkeep of operational reports and participating in projects aimed at improving workflow efficiency

Qualifications:

• Min O level (fresh graduates are welcome)
• Basic knowledge of Microsoft Office (Word, Excel, PowerPoint)
• Positive attitude and eager to learn

Responsibilities:

• Lead and guide the quantity surveying team in contracts administration to ensure quality and timely delivery of their assigned tasks and responsibilities.
• Negotiate with subcontractors and monitor their performance to ensure compliance and adherence to project timelines.
• Advise and resolve requests for equitable adjustments, contract disputes, and claims with clients, consultants, and subcontractors.
• Prepare and monitor project cost budgets and cash flow, track changes in design/construction work, manage variations, and adjust budget projections accordingly.
• Collaborate closely with the project team and oversee the quantity surveying team in the analysis, evaluation, and negotiation of quotations to ensure timely awarding of contracts to subcontractors and suppliers.
• Draft contractual correspondence and ensure the timely finalization of accounts with clients and subcontractors.
• Participate in the project tender process, including leading the team in tabulating quantities and pricing.
• Perform other duties as assigned.

Requirements:

• Degree in Building, Quantity Surveying, or equivalent.
• At least 7 years of relevant experience in the full cycle of construction project administration.
• Experience with Singapore Main Contractors is an advantage.
• Strong planning and organizational skills to meet deadlines.
• Essential knowledge of cost economics.

Responsibilities:

1. Assist to perform full spectrum of HR operations duties
2. Assist to work closely with business units to execute HR policies and government statutory requirements effectively and ensure compliances
3. Learn to perform full cycle of payroll
4. Assist to perform training administration duties and training grant application
5. Assist to perform staff off-boarding process
6. Perform application, renewal and cancellation of work passes
7. Maintain HR database in system and P files
8. Assist to manage foreign worker work pass quota
9. Assist to respond to government surveys
10. Assist to perform HR reporting required by Management
11. Assist to implement HR initiatives and company staff well-being activities

Requirements:

1. Diploma or Higher Nitec / Nitec in HR Management or related field
2. 6 - 12 months of experience in HR duties. Fresh Diploma / Higher Nitec / Nitec graduates who are keen to learn HR jobs are welcome to apply
3. Keen and willing to learn
4. Able work under a fast-paced work environment and multi-tasked
5. Able to put into efforts to ensure work is accurately carried out
6. Good communications in written and spoken skills

Others Information:

1. 5-day work week
2. Medical, dental & insurance benefits
3. Daily meal subsidy
4. Company Transport: 2 ways from Jurong East

The role requires the individual to perform a variety of accounting and administrative tasks. These include providing support to the different departments, assisting in the daily office needs and managing of the company’s accounts.

JOB SCOPE

Accounting

• Assist with accounts payable & receivables.
• Payroll management.
• Assist with preparing monthly and quarterly statements and reports.
• Invoice creations and submissions to the clients.
• Getting vendor invoices and updating in QuickBooks.
• GST Submission
• Prepare monthly cashflow and forecasting plan.
• Participate in quarterly and annual audits when required.
• Create and update expenses report.
• Regularly reviewing and following up outstanding payment from.
• Preparing monthly P&L report

Administration

• Support warehouse inventory management.
• General administrative duties.
• Maintaining Human Resource records.
• Maintaining efficient office administration systems.
• Maintain and organise filing system.
• Attend internal and external requests, calls, and emails.
• Attend warehouse deliveries and collections.
• Handling and sort delivery orders.
• Any other ad-hoc duties assigned time to time.

EDUCATIONAL / SKILLS QUALIFICATIONS

• Bachelor of Accounting / Bachelor of Banking and Finance / Bachelor of Business Administration
• At least 1-2 years of experience in supporting office accounts functions.
• Proficient in MS office software (Word, Excel, Outlook, and PowerPoint)
• Good English verbal and written communication skills
• Able to multi-task and operate in a fast-paced environment.
• Willing to provide additional administrative support when required.

Responsibilities:

• Conducts business requirement gathering, user testing, and training, and prepares necessary functional documentation
• Assists in the development and support of systems using .NET Framework 4.5 and above, Visual Studio (VS) 2015 and above, JQuery/Kendo/Telerik UI controls, MS SQL, Entity Framework, Web API, SQL Server Reporting Services (SSRS), SQL Server Integration Services (SSIS).
• Provides functional and technical support to users
• Troubleshoots and resolves system issues
• Participates in business analysis and technical design sessions
• Ensures compliance with industry regulations
• Documents system processes and presents progress reports
• Collaborates with team members and other departments to ensure smooth operation
• Manages projects as assigned, potentially serving as Project Manager
• For senior positions, provides coaching and mentoring to team members

Requirements:

• Bachelor's degree or higher in Computer Science, Information Technology, or a similar field
• At least 5 years of experience in business requirement gathering, system development, and support
• Strong functional skills in business requirement gathering and translating requirements into functional specifications, test cases, and training manuals
• Strong technical skills in .NET Framework 4.5 and above, Visual Studio (VS) 2015 and above, JQuery/Kendo/Telerik UI controls, MS SQL, Entity Framework, Web API, SQL Server Reporting Services (SSRS), SQL Server Integration Services (SSIS)
• Excellent analytical and problem-solving abilities
• Strong communication and interpersonal skills
• Ability to manage multiple projects and deliverables simultaneously
• Involvement in one or more full SDLCs for enterprise projects

Our Addresses and Working Hours:

Seatrium - Pioneer Yard

50 Gul Road, Singapore 629353

(Islandwide transport provided)

Mon – Thurs: 8:00am – 5:15pm

Fri: 8:00am – 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Responsibilities:

• Work within the Quality Group and the Package Team and liaise with all project team members, such as Engineering, SCM Document Control and Vendor Inspection Coordinator etc.
• Participate in review Material Data sheets. development and issuance of Material Requisition/ RFQ.
• Understands and ensure quality requirements in built into the RFQs and POs documents as well as all the package specific Quality Requirements.
• Review the Technical Bid documents submitted by vendor
• Engages in the review and response to the Technical Clarification on Quality related issues
• Issues Quality Bid Technical Evaluation report for each Bid Package
• Participates in PO award recommendation
• Interfaces with the Vendor Inspection Coordinator wherever source inspection is required.

Requirements:

• Degree in Mechanical Engineering.
• Minimum of 5 years’ experience in equipment procurement for oil & gas/ offshore industries.
• Possess CompEx certified (Module 11), ISO 9001:2015 Lead Auditor, NORSOK / PED requirement, ASME / ASTM / API codes, DNV-GL codes and standards and basic knowledge of NDT

Our Addresses and Working Hours:

(Tuas Boulevard Yard)

80 Tuas South Boulevard, Singapore 637051

(Islandwide transport provided)

Mon - Thur: 8:00am - 5:15pm

Fri: 8:00am - 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium (SG) Pte. Ltd. and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Hi

Our Tidy Uppers Private Limited newly started company is looking for a Business Development Manager to develop our company business.

We are newly enter this business, and looking for a well interested person for this postings.

Person should be master degree, and having min 3-5 years of relevant experience

Interested candidates send us your particulars with your experience

Regards

Director

Main Function:

• Form A license holder other license as required by regulatory.
• Liaise with regulatory body regards pharmaceuticl compliance affair.
• Require Singapore Registered Pharmacist Licence.

Job Responsibilities:

· Responsible for all dispensing operation for materials to be used in Production, including to provide timely report to Production Manager,

· Responsible for the management of controlled substances/controlled drugs and inventory, ensuring compliance with regulatory requirements and organizational policies.

· Under Production Manager supervision and direction to manage operational training and development of manpower in production, and ensure relevant SOP update to date.

· To assist the Manager to plan, record and monitor the Production manpower headcount in accordance to employment matrix including proposing replacement and additional manpower

· Together with other team member to assist production manager in operational workforce management and engagement, and well-being.

· Together with production executive to conduct safety relevant training, to promote GMP compliance, and to support GMP audit, Project, etc under manager supervision and direction.

· Together with team member to support GMP inspection by authority or customers

· A crucial role covering for the Regulatory Pharmacist during his/her absent.

· Other duties/projects assigned by the Production Manager.

REQUIREMENTS:

· Candidate must possess at least Bachelor's Degree of Science (Pharmacy).

· At least 3 Year(s) of working experience in the related field is required for this position.

Passionate candidates having sales experience at least of 2 to 3 years in the field of surface treatment such as electroplating, are requested to send their resumes to the given email id in addition to [email protected].

Salary range: S$ 4,500 to S$5,000 (negotiable)

Workhours: 5 days

Ps. Having a driving license is desirable.

• Developing and managing marketing technology stacks to ensure seamless execution of campaigns and strategies
• Overseeing and optimizing marketing automation processes to improve workflow efficiencies
• Tracking, analyzing, and reporting on marketing campaign performance to inform strategic decisions
• Managing the marketing budget, ensuring that spending is aligned with strategy and objectives
• Ensuring compliance with data privacy regulations and best practices within marketing operations
• Collaborating with cross-functional teams to align marketing initiatives with sales, product development, and customer service efforts
• Implementing and managing customer relationship management (CRM) systems to enhance customer insights and engagement
• Conducting market research and competitive analysis to stay ahead of industry trends and inform marketing strategies
• Facilitating continuous improvement by identifying and implementing process enhancements within the marketing department
• Training and mentoring marketing staff on best practices, tools, and technologies
• Establishing and maintaining scalable processes that ensure best practices in campaign and lead management
• Coordinating with vendors and third-party service providers to ensure the effective execution of marketing programs and technology utilization

Benefits:

• Basic Salary up to $2,250 with yearly increment based on performance.
• $100 monthly allowance + $50 transport allowance provided
• 5 days work week | Monday to Friday 9am to 5:30pm
• Company Transport provided
• Dental & Optical reimbursement

Job Description:

This is a contract role (12 months) for a Warehouse Assistant located in Pioneer. Our client is Freight forwarding service in Singapore, you will be taking the responsible on for managing the flow of goods within the warehouse, ensuring smooth operations from receiving to dispatch. This includes tasks like checking and storing inbound items, picking and packing outbound orders, and preparing cargo for shipment. They also handle value-added services such as repacking, cleaning, and performing minor maintenance on spare parts. Inventory management is a key part of the role, involving regular cycle counts, stock assessments, and minor rework on pallets or products as needed. Additionally, they ensure all documentation and processes comply with the company’s internal controls and standard operating procedures. Maintaining a clean, safe, and organized warehouse environment is essential for this role

Qualifications:

• Possess a Forklift License.
• Minimum 1 years’ relevant working experience.
• Can physically move up to 20kg
• Generally required to walk a lot
• Comfortable in non-aircon environment

Benefits:

• Basic Salary up to $3,200 with yearly increment based on performance.
• 5 days work week (Monday to Friday, 9am to 6pm)
• Company Transport provided
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Shipping Coordinator located in Tuas. Our clients serve the Asia region. Supplying such as Marine Engines, Industrial Power Equipment, Energy System, Engineering Services and Spare Parts in Singapore. The role focuses on managing export shipments, including preparing commercial documents such as invoices and shipping paperwork, coordinating with the warehouse team, and arranging shipments with external vendors like freight forwarders. It also involves handling Letters of Credit, processing purchase orders, and issuing shipping instructions across various regions. Key responsibilities include negotiating delivery costs, monitoring inbound shipments, tracking logistics expenses, and addressing claims related to shortages or defective parts. Additionally, the role requires preparing reports and handling other assigned tasks as needed.

Qualifications:

• Nitec & above
• 3 years of relevant experience

Responsibilities

• Analyse data on Environment, Health and Safety (EHS) performance, processes and practices.
• Drive, coordinate and implement day-to-day EHS initiatives
• Maintain and improve EHS standards and practices at the workplace.
• Prepare EHS reports on regular basis.
• Promote EHS activities, organise committee meetings and conduct regular training to stakeholders.
• Conduct Safety Inspections, EHS audits and where required, undertake incident investigations.
• Ensure operations compliance with EHS legislations and requirements including subcontractors.
• Maintain EHS Management System documentation.
• Perform statutory roles of Registered WSH Officer

Requirements

• Must be a Workplace Safety & Health Officer registered with Ministry Of Manpower (Singapore).
• Experience and good knowledge of Environment, Workplace Safety & Health Management Systems such as ISO14001 and ISO45001 including and BizSAFE Certification.
• Minimum 2 years’ experience as WSHO in Singapore.
• A team player and have the ambition to excel in EHS discipline.
• Good written and communication skills.
• Possesses initiatives and creativity to drive process improvements.

Responsibilties

• Perform servicing of chillers & other HVAC equipment
• Carry out corrective and preventive maintenance for chillers and related equipment
• Have basic knowledge of overhaul & start up jobs on chillers
• Liaising with customers to resolve complaints cases
• Coordination with vendors and contractors in job coordination
• Assist or involve in schedule planning & prepare technical analysis reports for management’s review
• Ensure all works carried out in accordance with the specified quality and EHS standards
• Any other duties as deemed necessary from times to times

Requirements:

• NITEC/ Diploma/ Degree in Mechanical, Electrical, Electronic Engineering or equivalent
• Relevant experience in Chiller Systems/ Air-conditioning / BMS / ACMV / HVAC
• Positive attitude

How to Apply:

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to diana.pang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Pang Seng Leng Diana

EA Personnel Reg No: R1106651

We are looking to hire an Process Engineer to work on projects in the Pharmaceutical and Biopharmaceutical sectors.

Key responsibilities:

• Design of process and utilities – preparation of PFDs, P&IDs, equipment sizing calculations
• Coordination of design with other design disciplines and equipment suppliers
• Ownership of equipment modules and packages through design and procurement phases
• Completion of Design Risk Assessments
• Participation in Technical and Safety reviews
• Interfacing with client design team/end users
• Process optimization/site support

Requirements

• Degree in Chemical/Process Engineering (or equivalent)
• At least 3 years of design experience in the Pharmaceutical and Biopharmaceutical sector.

What you can expect

• The opportunity to work on a range of projects, from conceptual stage through to detailed design, commissioning and qualification.
• Career enhancement due to the wide scope of the projects and experience you will receive.
• To receive a very completive salary
• Work closely with Industry leading Engineers

Responsibilities:

• Assist in identifying and assessing workplace risks from work processes.
• Recommend and review measures and safe work procedures to mitigate risks and prevent incidents.
• Support the implementation and review of safety measures and procedures to prevent workplace accidents.
• Investigate incidents/accidents and advise on remedial actions to prevent recurrence.
• Collaborate with authorities on safety, health, and environmental matters.
• Administer and implement an effective EHS Management System (EHSMS) per legislation and prepare for external audits.
• Conduct Environmental, Health, and Safety (EHS) audits as required.
• Ensure compliance with occupational safety, health, and environmental regulations.
• Develop and conduct EHS training for employees based on Risk Assessments (RA) and Safe Work Procedures (SWP).
• Monitor and discuss Workplace Safety and Health (WSH) performance in committee meetings, recommending improvements.
• Perform Environmental Control Officer (ECO) and Environmental Control Manager Officer (ECMO) duties as assigned.

Requirements:

• At least Specialist Diploma in WSH with an ECO certificate.
• Minimum 3 years of relevant experience in Civil & Infrastructure projects as a WSHO cum ECO.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Job Description

• Review and interpret all relevant drawings, specifications and reports;
• Handle full scope of Quantity Surveyor duties which includes material take-off and variations i.e. Structural works; Piping works; Electrical and Instrumental works; Mechanical and Equipment works; Painting works
• Able to understand the Project contract documents and inform and assist site team for the cost estimate for any additional works
• Prepare the commercial tenders, including material take-off, preparation of BQs and technical queries
• Analyse tender pricing and prepare contractors’ bill of quantities
• Manage all related stakeholder liaison activities with a range of interested parties i.e. contractors, subcontractors, consultants and authorities on the project including but not limited to Contracts & Legal Department, Engineering Department and External Consultants;
• Prepare monthly progress claims to client
• Manage subcontractor and vendor claims
• Manage project timeline and cost

Requirements

• Candidate must possess at least a Bachelor’s degree or equivalent in Quantity Survey, Engineering (Mechanical/Civil).
• Minimum 8 years of relevant working experience in the oil and gas industry and familiar with EPC projects
• Meticulous, analytical, eye for details and a good team player
• Ability to multi-task in a fast paced and dynamic environment
• Prior experience in leading a Quantity Surveyor team will be advantageous and can be considered for a senior role.
• Able to commence on short notice will be preferred

Role and Responsibilities:

• Design, develop, and implement ServiceNow solutions that meet business requirements and improve IT service management processes.
• Configure and customize various components of the ServiceNow platform including workflows, forms, and interfaces.
• Develop custom ServiceNow applications, modules, and features utilizing best practices.
• Write, test, and debug client scripts, business rules, and other custom scripts.
• Build and maintain custom data tables and integrations with external systems.
• Utilize Service Catalog, Flow Designer, and Workflow Editor for automation and process management.
• Collaborate with cross-functional teams to identify and implement new solutions and improvements.
• Ensure the stability, performance, and scalability of the ServiceNow platform.
• Troubleshoot issues and provide timely solutions to support the IT Service Management environment.

Required Certifications:

• Certified System Administrator (CSA) – Mandatory
• Certified Application Developer (CAD) – Preferred

Skills and Experience:

• Expertise in ServiceNow scripting, including:
  • Script Includes
  • Client Scripts
  • Catalog Client Scripts
  • Business Rules
• Proficiency in Service Catalog development and customization.
• Strong experience with:
  • Custom data tables creation and management
  • Flow Designer for automation
  • Workflow Editor for process configuration
• Excellent problem-solving skills and ability to deliver high-quality solutions within deadlines.
• Strong communication skills to collaborate effectively with technical and non-technical stakeholders.

Preferred Qualifications:

• Experience with additional ServiceNow modules such as ITOM, HRSD, or CSM.
• Integration experience using REST/SOAP APIs.

Mandatory Skills

Requirements

• Experience of derivative product characteristic, including structure of products, valuation/pricing information associate with the products
• Knowledge with vanilla product and derivatives and understand the general market practice
• Understand the basic concept of valuation/pricing approach of vanilla and derivatives
• Knowledge in market data
• Experience with scripting language, i.e. Python or Excel Macro
• Master in Financial Engineering, master in Quantitative, CFA or equivalent will be a great plus

Responsibilities

• Principle duties are collecting functional requirements from stakeholders, and able to document and explain the requirements to development and QA team
• Facilitate requirements workshops to engage the various stakeholders such as Front Office, Middle Office, Finance users to elicit and validate business requirements.
• Lead and manage issues during UAT/Sprints, and ensure all requirements have proper traceability.
• Leverage the subject matter experts in Technology & Operations in delivery of structured and well-thought through solutions.
• Become an effective “bridge” between business users and technology.
• Good team player with strong interpersonal skills.
• Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.

• West, 5 days, Transport provided to & fro
• Basic salary: $4000 - $4800, 1mth AWS, performance bonus
• Medical/dental benefits

Responsibilities:

• Review engineering drawings and execute experiments, calculations, and statistical controls for new products/processes.
• Drive engineering activities to enhance manufacturing and supply chain operations.
• Ensure manufacturing processes meet quality, cost, and delivery targets.
• Troubleshoot and redesign production processes for cleanroom and non-cleanroom operations.
• Support qualification and setup of new materials, recipes, and system applications.
• Identify and implement process improvements for future requirements.
• Conduct equipment and material validations (IQ, OQ, PQ methodology).
• Source suppliers, qualify specifications, and estimate costs for projects.
• Support new business projects and implement technologies.
• Train and build technical capabilities within the department.

Requirements:

• Diploma or Degree in Mechanical Engineering, Industrial Engineering, Manufacturing Engineering, Electrical Engineering, Materials Science, or Process Engineering.
• Knowledge of manufacturing systems (e.g., CAD, ERP) and workflow simulation tools.
• Experience with statistical process control and applying ISO standards (ISO13485, GDPMS).
• Understanding of end-to-end processes in manufacturing and supply chain engineering.
• Strong project management and presentation skills.
• Self-motivated, resourceful, and analytical.

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

About Us

iHub Solutions is a leading Log-Tech (Logistics and Technology) provider with a regional presence in Singapore, Kuala Lumpur, Hong Kong, Philippines, and Bangkok. We meet the complex supply chain needs of today’s digital economy by integrating unique IT infrastructures, deep data analytics, and ecommerce connectivity into our business processes. With an online dashboard system driven by comprehensive process workflows (ISO 9001 standards), we offer clients the ability to track daily service performance at any time, any place. To learn more about us, visit our website at ihubsolutions.com

Job Scope:

• Manage customer emails and calls to coordinate and arrange delivery orders efficiently.
• Exhibit strong phone handling skills by actively listening and responding with emotional intelligence to clients' needs.
• Respond swiftly to customer inquiries, ensuring prompt resolution.
• Record customer inquiries, feedback, and complaints in the database after each interaction for verification and training purposes.
• Follow up promptly on customer interactions via email to ensure satisfaction and continuity.
• Maintain accurate Proof of Delivery (POD) records and ensure proper filing of all related documents.
• Foster a positive, empathetic, and professional attitude towards customers at all times.
• Collaborate and communicate effectively with internal departments to ensure seamless service.

Requirements

• A Polytechnic Diploma or BA degree, preferably in Business Administration, or a related field.
• Ability to maintain composure and professionalism when dealing with stressed or upset customers.
• Strong proficiency in Microsoft Office applications (Excel, Word, etc.).
• Previous experience in Customer Support or Call Centre roles is highly preferred.
• Exceptional multitasking abilities with the skill to prioritize and manage time effectively.
• A distinctive personality and a great sense of humor will be highly valued.
• Fresh graduates are encouraged to apply!

Job Description

• Provide administrative and contractual support and maintain all required project information throughout each project for claim purposes to ensure that the claim data are up-to-date and comprehensive.
• Verify the accuracy of survey data, including measurements and calculations conducted at survey sites.
• Consult with clients, vendors, personnel in other departments or construction foreman to discuss and formulate estimates and resolve issues.
• Prepare progressive claims and potential variation claims at regular intervals of the project.
• Able to read drawings and take out the quantity , prepare tender
• Maintaining proper documentation of correspondence from contract award to job completion to ensure all relevant claims are lodged accordingly to the client timely.
• Ensure proper closing-out of project account finalization.
• Able to draft letter to client or contractor for contractual issues

Job Responsibilities

• Possess a Civil Engineering Degree or equivalent
• Able to do Tender
• Proficient in using AutoCAD
• Familiar with sketchup and able to make 3D proposal for projects
• Preferably with 2 years of relevant working experience