COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

• Responsible for Business Development, Sales and Account Management activities in Singapore
• Ensure alignment to the Sales Strategy of the Growth Leader
• Sales and Account Management pipeline planning and performance reporting
• Manage Broker and Financial Advisers relationships in Singapore
• Partner with operations and underwriting to deliver client engagement proposition

• Tertiary qualification and/or professional insurance qualifications

• At least 5 years experience in Operations of Health Insurance, with particular emphasis on Medical & Group Employee Benefits programs
• Health Insurance Sales & Operations
• Business analysis
• Conceptual capability
• Marketing
• Relationship building / Industry Movements
• Portfolio Management
• Singapore Health Insurance market and Regulations

Working Hours : Between 8am to 10pm (up to 8 hours a day)
Attire: Black T-shirt, Long Pants & covered shoes
Salary: Up to $15/hour ( $85 /day, up to $160 /day)
Location: Multiple Locations (Island wide, subjected to allocation and deployment)

Job Description

• Greet and usher guests into the venue
• Manage the flow of traffic, directing guests efficiently to avoid congestion
• Maintain order and safety
• Monitor entrances and exits to ensure safety and crowd control
• Provide general assistance as needed
• Setup and tear down of event space when required
• Handle post-event tasks

Job Requirements

• Must be comfortable working in a fast-paced, structured environment where there are specific protocols
• Able to stand for long hours
• Have experience in supporting events or large gatherings, especially in crowd management

Interested parties please Whatsapp: https://wa.me/6589075716

Registration No.: R1873123 (Ng Zhi Ling Cassandra)
EA License No: 22C1296 (PERSOLKELLY Singapore Pte. Ltd.

Senior Marketing Communication Executive

• 5 days [ 10am - 6pm ]
• Redhill
• $3,500 - $3,800

Tasks & Responsibilities

• Develop and implement marketing strategies that incorporate storytelling to promote our products/services.
• Create engaging content for various marketing channels, including social media, website, and email campaigns, using storytelling techniques.
• Collaborate with internal teams and external vendors to ensure storytelling is integrated into all marketing materials.
• Monitor and analyze the effectiveness of storytelling in marketing campaigns and make adjustments as needed.

Qualifications & experience

• Bachelor's degree in Marketing, Communications, or a related field.
• Experience in digital marketing and social media management.
• Knowledge of graphic design software (e.g., Adobe Creative Suite).
• Familiarity with marketing analytics tools (e.g., Google Analytics).

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Operator

Working Location: Kian Teck Ln (Pioneer)
Working Days: 5 Days
Working Hours : 8am - 5pm
Salary: $ 1,600 + Attendance Allowance $90 + Transportation Allowance $80 + AWS 13th Salary + Variable Bonus provided

Job Responsibilities (Not cell specific as all operators requires for cross-cell trainings):

• Follow work instructions.
• Operate equipment / tools / machinery to prepare and assemble product.
• Ability to read print schematics and requests.
• Assure product meets all quality standards.
• Test and inspect products per procedure.
• Keep area and equipment clean and organized.
• Check and fill out necessary reports, manufacturing orders, scrap, production times, rejects, etc.
• Work under direct supervision on standardized duties and tasks using established procedures or written instructions.

Job Requirement:

• Relevant experience in manufacturing industry.
• Basic understanding of data analysis Demonstrate knowledge with computer systems.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

The company is a capital markets services (CMS) licence holder under MAS. The ideal candidate for this position will support the operations team and will work with a number of functions in support of the venture capital business as well as from time-to-time support activities of the VCC and/or Fund Manager. These are overseeing corporate secretarial requirements, book and record keeping, assisting in the internal/external audit of the fund manager and funds, attending IC meetings, and overseeing preparation of investment minutes.

Responsibilities

• Manage daily operations, transaction processing, and accurate record maintenance.
• Fund operation activities for all funds i.e. corporate secretarial matters, capital calls, and distributions etc. especially in relation to the venture capital fund.
• Administration of portfolio entities in accordance with group policies and procedures.
• Coordinate with internal and external auditors, and administrators to ensure timely and accurate financial reporting and audits.
• Ensure all fund related documentation is properly maintained, archived, and easily accessible.
• Assist in all compliance related matters for the company.
• Create and maintain company records, both electronic and physical in accordance with MAS requirements.

Job Requirements

• Diploma holders in law / corporate secretarial practice.
• Bachelor's degree in Business, Finance, Accountancy or related relevant disciplines good to have but not necessary.
• Good command of English (written and spoken).
• Ability to multitask.
• Proficient in Microsoft Office suite.
• Attention to detail and problem solving skills.
• Excellent time management skills and the ability to prioritize work.
• A self-starter who is organised, resourceful and able to take initiatives.

• Position: Project Sales Engineer
• Mon-Fri 8.30AM to 5.30PM
• Office is at Tuas, Singapore
• Basic + Allowance Up to $7,000 + Bonus

Background:

Company is a fully integrated engineering, design, procurement, construction, and management (EPCM) firm providing project works, process maintenance, and other related services to the power, petrochemical, daily food, semiconductor, water, and pharmaceutical industries.

Requirements: (Must Fulfill All 5 Before Submit Your Application)

1. Diploma or Bachelor’s degree in mechanical engineering or related field
2. Minimum 8-10 years of related industry experience in project sales with a strong track record
3. Sales experience in pharmaceutical, process, maintenance, construction or water treatment etc and with strong clientele networks of related industry
4. Strong technical skills in engineering design, analysis, and testing
5. Class 3 license and own vehicle are must for this post.

Job scope:

• Follow up with site walk and client enquiry for the new job or project and work together with project engineer and manager for the quotation and tender submission, ensuring purchase order is secured.
• Coordinating with engineering, construction and liaise with the client on detail engineering requirements.
• Prepare quotation, budget plan and submission to have approval from project engineer or manager.
• Prepare method of statement, lifting plan and work schedule to provide safety personnel to prepare risk assessment.
• Prepare MTO and raise MR for all materials required for the project.
• Responsible for equipment installation, structure installation, piping erection operations and pipe support installation in accordance with schedule, procedures, specifications, priorities and availability of construction drawings.
• Handling all the technical queries and investigating all the work related problems, including the drawing of field sketches when necessary.
• Review of Project specification, ISO drawings and P&ID.
• Responsible for counter checking by ISO drawings, P&ID and GA drawings for the correct location, orientation, alignment and plumpness.
• Carrying out final P&ID check of installed piping systems in the module. Preparation of “AS BUILT” drawings.
• Responsible for carrying out mechanical clearance, conducting hydro and pneumatic tests, fulfilling commissioning and Pre-Commissioning requirements for the project.
• Responsible for line checking after hydro testing or pneumatic testing to complete the post punch list prior to sign-off the test packages before signing the completion of piping / mechanical.
• Ensure that all punch list items are resolved; client handover is satisfactorily concluded and that there is no prolongation of project.
• Take prompt corrective and preventive action to remove any quality issue, any unsafe elements and unhealthy conditions at site.
• Sales Cycle Management: Conduct the full sales cycle, including lead generation, follow-up, service delivery, and transaction closure.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Key Responsibilities:

1. Provide personalized service to Chairman and guests, ensuring all needs and requests are met promptly and professionally.
2. Manage daily household operations, including coordinating schedules, supervising household staff, and overseeing activities.
3. Handle wardrobe management, including packing, unpacking, and garment care.
4. Oversee floral arrangements, and event planning for private dinners or gatherings.
5. Manage inventory, procurement, and maintenance of household supplies.
6. Liaise with external vendors, contractors, and service providers as required.
7. Provide valet services, including polishing shoes, maintaining accessories, and organizing personal belongings.
8. Undertake chauffeuring duties as and when required

Qualifications & Experience:

1. Hotel experience is preferred; prior butler experience is not necessary.
2. Strong organizational and multitasking skills with excellent attention to detail.
3. Able to maintain strict confidentiality on the family’s matters.
4. Able to work on weekend and public holidays.

The IT Audit Specialist role presents an exciting opportunity for a dynamic audit professional to enhance their expertise in technology and business operations audit within a fast-paced global agri-business. As part of the Internal Audit team, this position offers multiple avenues for professional growth.

As a Digital/Technology Audit Specialist, you will evaluate critical business systems, ITGC/application/cybersecurity controls, assess the effectiveness of internal controls, and identify process improvement opportunities. Close collaboration with the senior IT auditor and other operational/financial & SME auditors will be essential.

Key Responsibilities:

Ø Reporting and Collaboration:

· Report to the Head of Internal Audit as part of the Global Internal Audit team.

· Collaborate with the IT Audit team in a dynamic, fast-paced environment.

Ø Technology and Risk Assessment:

· Analyse and assess the security environment and application of information technology systems.

· Develop strategies to enhance system reliability, security, and integrity.

· Evaluate overall setups, identify risks, and assess controls (business process, application, and IT) against international and industry standards.

Ø Audit Execution:

· Perform detailed reviews and investigations leveraging strong technical knowledge of IT systems.

· Understand various business models and identify key value drivers.

· Execute financial statement analysis, cash flow reviews, and other financial assessments.

Ø Control Improvement and Advisory:

· Identify opportunities to enhance key controls across business and technology processes.

· Act as a trusted risk advisor on control-related matters to stakeholders at various levels.

Ø Reporting and Recommendations:

· Prepare comprehensive audit reports detailing findings, control issues, and corrective action plans for management.

· Participate in ad-hoc projects, thematic reviews, or special independent investigations as required.

Ø Stakeholder Engagement:

· Build and maintain healthy relationships with management and stakeholders.

· Travel to company locations as required to perform audit tasks and build stakeholder rapport.

Requirements:

· Bachelor’s or Master’s degree in information systems or computer science is mandatory.

· Additional qualifications in Finance, such as CA/CA Inter or a Degree in finance, are advantageous but not mandatory.

· 5-7 years of relevant IT experience, including at least 3 years in IT audit, is mandatory.

· Attained or actively pursuing professional certifications such as CISA, CISM, CISSP, or PCI DSS.

· Proficiency in SAP review (SD, MM, FI, Basis). SAP implementation & support experience is an added advantage.

· Strong analytical, interpersonal, and teamwork capabilities.

· Excellent communication skills, both written and verbal.

· Business understanding (including trading) is essential for performing the role.

Client's Profile:

Credence Group, a financial advisory firm, is looking for a proactive Recruitment Specialist to support talent acquisition efforts. Our team is dynamic, ambitious, and vibrant, promoting open, transparent communication to foster a culture of continuous learning and collaboration. The role involves sourcing candidates via various channels (e.g. job portals, social media), conducting phone interviews, coordinating with hiring managers, and maintaining communication with candidates through the hiring process.

Key Responsibilities:

• Source and assess candidates through phone interviews.
• Coordinate interviews and provide feedback to hiring managers.
• Follow up with candidates until onboarding.
• Engage in cold calling and outreach

Requirements:

• Open to undergraduates.
• Self-motivated, with strong initiative and communication skills.
• Ability to work independently, manage time, and stay organized.
• Willing to work with financial services managers (no requirement to become a consultant).

1. Maintain a system of internal control over property assets, revenue & expenses.
2. Oversee & monitor Finance operations mainly Income Audit, General Cashier, Account Payable, Account Receivables & General Ledger.
3. Monitor and improve cash flow, productivity, revenue, and profitability trends.
4. Develop key performance indicators and oversee financial performance for hospitality segment.
5. Manage the annual budgeting process, including materials for Board meetings with narratives, business explanations, and financial forecasts.
6. Prepare and maintain regular financial planning reports for internal management, including detailed analytical review and variance analysis such as P&L Analysis, cost variance analysis and budget vs. actual performance analysis
7. Build financial models for strategic scenario analysis, cost benefit calculation, project evaluation, investment appraisals, revenue projections.
8. Participate in cross-functional projects to drive process improvements and cost efficiencies and/or put in control process required for hospitality setup

Who we are

FGE is an international energy consultancy specializing in world-class independent research and analysis of the energy markets. We are a team of experienced professionals with a wide range of international clients such as energy companies, financial institutions, trading houses, utilities, and governments. We offer the full suite of research and consulting services including reports and presentations, data and analytics solutions, and bespoke consulting engagements.

What awaits you

This current opportunity is to join FGE’s Gas/LNG team in Singapore. We are a team that provides leading-edge market analysis to our clients with a focus on commercial insight. As the world embarks on its decarbonization journey, it is paramount to understand energy systems in a holistic context. We apply a variety of modelling techniques and incorporate both quantitative and qualitative information to underpin our forward-looking views.

The entrepreneurial spirit of the Gas/LNG team allows for a dynamic working environment that enables the company to adapt and develop its products in line with changes within the industry. This dynamism also allows the company to provide unrivalled organic growth opportunities to candidates with a proven ability to develop and expand the business.

Team members are exposed to a wide variety of on-the-job training opportunities based on their progression and as part of FGE’s ongoing activities. Our team leverages members’ strengths and interests to keep individuals engaged while producing relevant research for our clients. There is ample room for further career development, to anchor and lead key elements of research coverage.

What role you would play within our team

The ideal candidate would be a member of the Gas/LNG team to ensure that our views and published research are timely, comprehensive, coherent, and insightful. The key deliverables include:

· Formulate timely and forward-looking views of key market developments and their impact on natural gas and LNG markets.

· Generate commercially relevant market insights and deliver them to clients via written reports and presentations.

· Develop and maintain supply and demand models to forecast gas and power balances in downstream markets.

· Source for and incorporate a variety of quantitative and qualitative data to ensure the timeliness and accuracy of FGE’s analysis.

· Support bespoke consulting engagements as well as the development of FGE’s research products and databases.

· Collaborate with FGE’s international offices and various experts to deliver a consistent and coherent view of the energy markets.

· Engage with clients to understand different perspectives and ensure that FGE’s research is relevant and insightful.

· Act as the subject matter expert on specific markets or segments of value chain and communicate key findings to the team.

Who we are looking for

We are looking for highly motivated individuals who are passionate about the energy sector and the energy transition. The ideal candidate will have experience in natural gas, LNG, or power markets. Experience in oil or commodity market analysis or trading analytics is also welcomed. The key requirements and qualifications include:

· Able to do independent research and work with a project team.

· Pro-active in suggesting research ideas and improving existing analytical tools.

· Able to distil key findings into clear visualizations and concise narratives.

· Excellent report writing and presentation skills.

· Able to multi-task and perform in a deadline-driven environment.

· Comfortable working with Microsoft Office (Word, Excel, PowerPoint, Outlook).

· Candidates must be legally entitled to work in Singapore.

· 0 to 5 years of working experience. Having a background in energy or commodity market research and analysis will be advantageous.

· Fluency in English is essential. Fluency in Mandarin or other Asian languages is a plus.

· Experience with data analytics, visualization, and automation tools is a plus (e.g., Power Query, Power BI, etc.).

· Opportunistic hires will be placed in appropriate positions according to their experience and skill sets.

Remuneration will be based on skills, talent, and relevant experience. Salary is competitive, with potential for generous bonuses. Successful candidates will have ample opportunities to develop a key role in an expanding research/consultancy business.

Please note that we are only able to process applications that include a CV. Only shortlisted candidates will be notified.

• Safety Inspections & Risk Assessments:Conduct regular safety inspections across all work areas.
  Identify and assess potential hazards, and implement corrective actions to eliminate or mitigate risks.
  Ensure compliance with Occupational Safety and Health Administration (OSHA) regulations and other local health and safety standards.
  
• Developing Safety Programs:Create and implement health and safety policies and programs tailored to the company's operations.
  Develop emergency procedures, first-aid protocols, and fire safety plans.
  
• Training & Awareness:Organize and conduct safety and health training sessions for employees at all levels.
  Promote a culture of safety by raising awareness about safe work practices.
  Maintain training records and ensure that employees receive refresher courses as necessary.
  
• Incident Reporting & Investigation:Investigate accidents, injuries, and near misses to determine root causes.
  Prepare detailed reports and recommend corrective measures to prevent reoccurrence.
  Collaborate with insurance providers and regulatory bodies on reporting incidents.
  
• Compliance and Documentation:Ensure that all safety and health-related documentation is up-to-date, including safety audits, hazard assessments, and safety certifications.
  Monitor compliance with health and safety regulations, and make recommendations for improvements.
  
• Emergency Response:Lead and coordinate emergency response drills and real-time emergency procedures when required.
  Ensure the availability and proper functioning of first aid kits, fire extinguishers, and emergency exits.
  
• Health and Wellness Initiatives:Promote wellness programs such as ergonomics, mental health initiatives, and preventive health strategies.
  Monitor environmental factors (e.g., air quality, noise levels) to ensure they meet health standards.
  

Qualifications:

• Education:Diploma or Bachelor’s degree in Occupational Health and Safety, Environmental Science, or a related field.
  
• Certifications:Certification in Occupational Health and Safety (e.g., NEBOSH, IOSH, or OSHA).
  
• Experience:Minimum of 8 years of experience in a safety, health, or environmental role.
  Experience in implementing safety programs and compliance with health and safety regulations.
  
• Skills:Strong knowledge of local and international safety regulations.
  Excellent communication and interpersonal skills to interact with employees at all levels.
  Proficient in safety management software and Microsoft Office Suite.
  

Main Responsibilities:

To manage, direct and control maintenance programmes at locations to ensure that all activities are performed in accordance with the maintenance budget/cost constraints, schedule, configuration requirements and quality standards. Ensure programs are in full compliance with contract requirements and specifications.

This includes:

• Review of records for all major repair, major alteration to ensure compliance
• Conduct in process and verification surveillance of work performed to ensure compliance with approved data and company policy and procedures.
• Conduct annual and quarterly audits
• Provide QA support to onsite Project Managers and Engineering staff.
• Input surveillance data in the QA data base, generate reports and metrics of performance.
• Participate in and chair monthly quality focus meetings to drive continuous improvement.

Requirements:

· Previous experience in auditing

· Proficient with Microsoft Word and Excel software

· Good administrative and organizational skills

· Good communication skills

· Must be able to work independently and be flexible

· Ability to adjust to language and cultural differences

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

Join ACA Pacific as a Business Development Manager (BDM) - Firewall and Network Products

Are you passionate about cutting-edge network security solutions? Do you have a knack for building strong client relationships and driving sales growth? ACA Pacific is looking for a dynamic and results-oriented Business Development Manager (BDM) to join our team and lead our firewall and network product portfolio.

Key Responsibilities:

• Develop and execute strategic sales plans to achieve sales targets and expand our customer base.
• Identify and engage with potential clients, understanding their needs and providing tailored solutions.
• Maintain and grow relationships with existing clients, ensuring high levels of customer satisfaction.
• Collaborate with the technical team to stay updated on the latest product developments and industry trends.
• Conduct market research to identify new business opportunities and stay ahead of competitors.
• Prepare and deliver compelling presentations and proposals to clients.

Qualifications:

• Proven experience in business development, sales, or a related field, preferably within the IT or network security industry.
• Strong understanding of firewall and network products and their applications.
• Experience in the transport, manufacturing, or logistics verticals is highly desirable.
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently and as part of a team, with a proactive and results-driven approach.
• Diploma in Business, IT, or a related field is preferred.

What We Offer:

• Competitive salary and performance-based incentives.
• Opportunities for professional growth and development.
• A supportive and collaborative work environment.
• Access to the latest technologies and industry-leading products.

• Position Title: Sales Engineer
• Working Location: Jurong Pier Road- Boon Lay
• Working Days: Monday - Friday
• Working Hours: 8:30am - 5:15pm
• Salary range: SGD 4,500 to SGD 6,500 monthly, 13th month, SGD 250 transport allowance

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Basic Functions

To meet sales turnover plan, revenue and margin targets within planned and budgeted expenditure for his area of responsibility.

Specific Responsibilities

• Develops sales and market strategies for specific territories
• Executes product sales with pricing within margin guidelines
• Establishes, cultivates and maintains key relationships with customers, business partners and distributors
• Advises key stakeholders on competitive sales and market data, current development and trends of customers and distribution channels
• Works closely with Marketing, Engineering and Operations to ensure products meet customers’ specification and quality
• Periodic travels to the respective territories to support distributors/dealers in developing the market
• Establishes budgetary forecasts and sales volume targets for the market
• Establishes clear focus and direction for distributors/dealers in each location to achieve revenue and profit objectives
• Provides marketing and technical support to distributors/dealers
• Analyses sales and market data to provide relevant information to senior management for decision making
• Supports customer service to follow up on customers’ payment issues

Qualifications / Requirements

• Degree / Diploma in Engineering with at least 4 to 6 years’ relevant sales experience in the power generation business or related business
• Experience in the power generation business

Survey Experience Quality Manager - Call Centre, Up $7K

Location: Near to Clark Quay MRT

Working Hours: 8.30AM - 6.00PM (Monday - Thursday), 8.30AM - 5.30PM (Friday)

Responsibilities

• Reports to the Project Director supporting in attaining holistic Service Levels for various assigned matrices.
• Manage a team to achieve operational objectives through workforce planning, setting Key Performance Indicators (KPIs), execution, and contingencies.
• Provide strategic plans to synergize mailboxes and escalation management to attain timely and professional deliveries with articulacy.
• Plays a pivotal role to work with the various survey managers to drive quality standards and service excellence throughout inbound and outbound workforce.
• Align objectives and setting expectations with Stakeholders on realistic Service Levels versus email volume, timeframe, and other correlating factors.
• Handle internal and external escalations via investigations, incident reporting, findings and providing de-escalation solutions.
• Perform service recovery calls/emails as needed for de-escalation.
• Determining call quality and standards via call audits and calibrations.
• Evaluate and improve current email templates for continuous improvement.
• Ensure team is fully utilized during lull period by initiatives to support continuous productivity.
• Timely reporting to management team and stakeholders
• Conduct coaching and mentoring to the team to improve knowledge, skills and attitudes.
• Conduct year-end appraisals and identifying talents for retention and recognition with Talent Management team.
• Perform other adhoc duties as assigned.

Requirements

• Possess a degree in related fields.
• Equipped with at least 5 to 7 years in quality service experience with 2 years of managerial expertise.
• Prior work experiences should encompass service deliverables and performance attainment indexes.
• Those without the academic requirement but possesses relevant experience will be considered.
• Applicants with call centers, statistical and/or large data processing background will be advantageous.
• Proficient in MS Word, Excel, and PowerPoint due to intensities of reporting and communication plans.
• Articulacy is imperative for day-to-day operations.
• Able to communicate effectively and manage different hierarchies in internal and external environment.
• Persevere in a high pace setting and possesses the ability to innovate and craft contingencies to cope with high volume influx to attain service deliverables.
• Selected applicants are required to complete a training course and passed the assessment test before being deployed to operations.
• Only Singaporeans may apply.

https://sg.go.persolkelly.com/job/apply/10993

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About the role

As a Facilities Management team Leasing Executive (Residential) for Knight Frank, you’ll be instrumental in ensuring our residential communities are well-maintained and thriving. This role puts you at the forefront of managing tenant relationships, lease negotiations, and community satisfaction, fostering a seamless living experience for residents. If you’re passionate about residential real estate, excel at maintaining high occupancy rates, and enjoy creating positive tenant experiences, this role offers a rewarding opportunity to grow within a respected real estate leader.

This role is perfect for someone ready to enhance the residential leasing experience, utilizing their expertise to contribute to Knight Frank’s high standards in property management. If you thrive in a dynamic environment and are excited about residential real estate, we’d love to hear from you!

What you will be doing:

• Lease Management: Oversee leasing activities, including the preparation of Letters of Offer and Tenancy Agreements, and collaborate with solicitors on lease documentation.
• Budgeting & Reporting: Prepare annual budget forecasts and generate monthly management reports to track performance and support strategic decision-making.
• Market Research & Occupancy Strategy: Stay updated on residential trends, constantly reviewing tenant mix and occupancy strategies to maintain a high occupancy rate.
• Resident Relations: Build and nurture positive relationships with residents, addressing tenancy matters such as move-ins, compliance, and maintenance promptly and professionally.
• Financial Management: Manage residential rental income and arrears, working closely with the Finance team on billing, deposit refunds, and related financial matters.
• Authority Liaison: Coordinate applications and liaise with relevant authorities on lease-related matters, ensuring compliance and a smooth leasing process.

What we’re looking for someone who’s:

• CEA Qualified: Holds the necessary qualifications to be registered with the Council for Estate Agencies (CEA).
• Experienced in Real Estate: Has a Diploma in Real Estate or a related discipline, with at least 5 years of experience in residential leasing or property management.
• Skilled in Negotiation & Marketing: Strong in lease negotiations and able to engage effectively with a diverse range of tenants and stakeholders.
• Detail-Oriented & Analytical: Meticulous in documentation, with solid financial analytical skills for managing budgets and lease-related finances.
• Proactive & Resident-Focused: Brings excellent interpersonal skills to foster positive resident relations and address their needs efficiently.

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.
• The chance to work with a global leader in property and facilities management.

Job Responsibilities
- Organize and lead the team to accomplish the quality goals
- Recruit qualified talent and improve team building & development
- Focus on optimizing the holistic team workflow and achieve efficient cooperation across teams.
- Work with the quality control team and external partners to maintain high quality support
- Deal with dynamic and fast-paced environment and make decisions with ambiguous information
- Responsible for ensuring quality in game development and operation

Requirements
- Bachelor’s degree or higher in Computer Science or related
- Proficient in a programming language (C++,C,C#,php,Python).
- 10+ years Quality Assurance experience, with 5+ years managing in-house testers
- Experience with game testing, including functional testing, frontend and backend performance testing, adaptability testing, etc.
- Experience in overall project testing design and management
- Experience in working with testing teams and experts remotely
- Ability to work under pressure, having strong interest in and passion for games.
- Ability to quickly pick up and implement new technical skills
- Excellent communicating skills and coordination abilities

We are seeking a dynamic Software Engineer (Python) to join our growing global team, Recommendations domain to work on exciting projects like implementation of our own machine learning framework, integrating a feature store for supporting real-time data science requirements and the creation of complex data ingestion pipelines to support this!

Join us in creating an engaging and personalized shopping experience for our users. Every feature and improvement you develop will enhance customer choice and app performance, making it easier for users to find and enjoy the products they love. Your work will have a lasting impact on customer satisfaction and loyalty across diverse markets.

Responsibilities

• Working closely with Data Scientists and Product Managers to run experiments on new recommendation features.
• Deploying low latency databases and datastores to support operational requirements of the recommender models.
• Working with senior engineers to maintain our API Gateway.
• Deploying and maintaining ML models on our deployment framework that power recommendations on all pages of the application.
• Enabling and actively managing observability tools on all touch points within our systems.

We are seeking a dynamic Data Engineer (Python) to join our growing global team, Recommendations domain to work on exciting projects like implementation of our own machine learning framework, integrating a feature store for supporting real-time data science requirements and the creation of complex data ingestion pipelines to support this!

Join us in creating an engaging and personalized shopping experience for our users. Every feature and improvement you develop will enhance customer choice and app performance, making it easier for users to find and enjoy the products they love. Your work will have a lasting impact on customer satisfaction and loyalty across diverse markets.

Responsibilities

• Ingesting first and third-party data sources into our databases.
• Curating and maintaining high-quality data assets so our data scientists can make informed decisions and create better products.
• Collaborating with cross-functional teams to deliver high-quality data assets.
• Deploying and maintaining ML models on our deployment framework.
• Architecting, defining, and building data pipelines to enable faster, better, data-informed decision-making.

• To lead the design, development, and implementation of custom Fiori/UI5 applications to address complex business requirements. The ideal candidate will oversee the development of intuitive, responsive, and scalable user interfaces within SAP landscapes, using SAP Fiori and SAPUI5 technologies. You will work closely with business stakeholders, functional teams, and SAP architects to ensure that the applications meet business goals, improve user experience, and align with SAP best practices.
• Lead and mentor the Fiori/UI5 development team, ensuring adherence to SAP best practices and development standards.
• Provide guidance on complex technical challenges, ensuring that Fiori/UI5 solutions meet the specific business requirements.
• Design and develop custom Fiori applications using SAPUI5 and other related technologies (e.g., OData services, Fiori Elements, Fiori Launchpad).
• Implement modern web technologies such as HTML5, CSS3, JavaScript, and SAP Fiori Design Guidelines to build intuitive and responsive UIs for complex business processes.
• Develop custom OData services for seamless data integration between SAP backend systems (such as SAP S/4HANA) and the frontend applications.
• Work closely with business stakeholders and functional teams to understand the business requirements, translating them into scalable and maintainable technical solutions.
• Conduct feasibility analysis for the development of custom Fiori/UI5 applications to meet complex user interface and integration requirements.
• Architect, design, and document the technical solution for Fiori/UI5 applications, ensuring the solution aligns with both business and technical objectives.
• Design and develop integration solutions using SAP Gateway, OData services, REST APIs, or Web Services to connect Fiori/UI5 applications with backend SAP systems (SAP S/4HANA, SAP ECC,  etc.)
• Ensure smooth data exchange between SAP Fiori applications and backend systems, addressing complex integration and data transformation needs.
• Troubleshoot and optimize backend integration processes to improve performance and ensure the reliability of data exchange.
• Ensure that all Fiori/UI5 applications are designed with a focus on user experience (UX), adhering to SAP's UX guidelines and the latest design trends.
• Work with UX/UI designers to implement intuitive, responsive, and visually appealing user interfaces that improve user adoption and engagement.
• Continuously review and improve the usability and responsiveness of Fiori/UI5 applications, optimizing performance for various devices and platforms.
• Implement best practices for efficient development, leveraging SAP Fiori Design Principles, SAPUI5 performance tuning techniques, and efficient data management strategies.
• Share knowledge and best practices within the team to enhance the collective expertise in Fiori/UI5 development.

About the job

As a member of the Business Navigation team, you play a key role in securing timely posting of the schedules that delivers to the needs of the store. You also seek and coordinate business opportunities through optimised staff planning focused on our people, customer and business needs.

Your assignment

• You are responsible for managing the store’s staff planning process from forecasting to planning and execution of timely staff planning schedules to ensure that scheduling complies with all labour regulations and internal guidelines.

• You will support department managers in the development, adaptation and improvement of schedules to ensure that they are within the forecasted hours with updated co-worker availability and skill levels.

• You collaborate closely with internal stakeholders to identify areas for improvement within the store’s planning processes.

• You provide staff planning expertise, support and training of end-users in optimising co-workers’ scheduling.

• You are responsible for tracking the performance of the scheduling process through regular monitoring of staff planning KPIs by producing schedule-related reports and daily review of real-time scheduling adherence.

• You will support administrative duties associated with schedule creation and timecard management.

Your profile

• At least 3 years of relevant work experience in a similar capacity within a customer-oriented service industry.

• Proven analytical skills, with experience in staff planning, budgeting, and forecasting.

• Good understanding of key business drivers, leveraging this knowledge to contribute to achieving business objectives.

• Process-oriented and results-driven, with the ability to analyse large volumes of data.

• Meticulous and detailed with ability to work under tight deadlines and able to pivot priorities effectively to align with changing business needs.

• Strong follow-up skills with a sense of urgency, ensuring that tasks are completed on time.

• Possess strong communication and interpersonal skills, enabling effective collaboration with business partners to align staffing and scheduling with operational needs.

• Strong IT proficiency, including intermediate skills in MS Excel, PowerPoint, and report generation, to support data analysis and decision-making.

• Able to commit to shift work, weekends and public holidays.

We are seeking a skilled and customer-focused Field Service Technician to join our team in Singapore, Singapore. In this role, you will be responsible for installing, maintaining, and repairing various electronic and electrical systems at customer sites, ensuring optimal performance and customer satisfaction.

• Install, troubleshoot, and repair electrical and electronic systems, including trace and X-ray technologies, at customer locations
• Conduct regular maintenance and service calls to ensure equipment functionality and reliability
• Provide exceptional customer service, effectively communicating with clients and addressing their concerns
• Document all service activities, including inspections, maintenance, and repairs, in a timely and accurate manner
• Manage inventory of parts and tools, ensuring proper stock levels and organization
• Collaborate with team members and senior technicians to resolve complex technical issues
• Stay updated on the latest industry trends and technological advancements
• Respond to emergency service calls within established response time goals
• Maintain a clean and safe work environment, adhering to all safety protocols and regulations
• Contribute to continuous improvement initiatives by providing feedback and suggestions for process enhancements