• To manage, maintain, develop and improve the quality and customer ratings for the customer service department.
• To serve as a point of contact for all assignees, accounts, for both private, corporate & agent business.
• To communicate & interact with very demanding assignees / accounts and continually enhance the Company relationships with our move managers.
• Efficiently liaise with assignees, finance, operations, sales teams and destination agents to ensure the smooth flow of all moves.
• Accurate file management & administration of any agent and private move initiations.
• Ensure that all accounts are maintained to the highest level, running the move as cost efficiently as able without compromising on any quality standards.
• Maintain close communication with the accounts, colleagues and other departments.
• Use all resources available to ensure the highest customer satisfaction.
• Complete all required documentation for export and import Moves.
• Maintain and build strong relationships with all freight & ancillary suppliers.
• Liaise with any overseas agents and other global suppliers.
• Customer service excellence
• Responsiveness to a minimum of FIDI standard guidelines.
• To work closely with the move managers, sales, shipping & operations teams.
• Preparation of all job dockets and supporting documents prior to packing/del dates.
• Pre-ordering of all crates / handyman / maid or any other additional services.
• Efficiently liaise with assignees on crew arrival times or any changes in the job scheduling.
• Ensure all customs and insurance documents are collected and completed in full.
• Ensure the invoices are raised emailed to accounts in a timely, accurate manner.
• To maintain & update all data in Moveware for files at all times.
• When required, communicate with destination agents to ensure that they have received all necessary documentation and that Customs Clearance and deliveries to our clients have been confirmed.
• Precise communication to update the clients of the shipment arrival dates.
• Accurate client file management

Job Description

· Perform import and export shipping administration including transshipment

· Coordinate with insurance company on import/ export shipment’s cargo surveys and claim settlements

· Perform freight forwarding duties

· Coordinate and negotiate with banks on administrative compliance

· Prepare and provide other shipping administration and coordination support to internal departments

· Coordinate with Chambers of Commerce on the application of certificate of origin and Form-D

· Certify all compliance of Singapore Customs (Crimson logic) on the deduction of taxes and forwarders’ nominated declaration

Job Requirements

· Diploma in Shipping/Logistic or equivalent

· Min 2 to 3 years shipping and freight forwarding working experience

· Has experience in utilisation of SAP program

· Proficiency in computer skills (Microsoft Office)

· Good credit in 'O'-Level Chinese required to liase with chinese speaking clients

Responsibilities:

• Develop green marine solutions that reduces marine carbon footprint, in line with company business objectives.
• Hands on in setting up of test lab to enable development and testing.
• Perform PLC software and algorithm development for electrical propulsion solutions.
• Generate documentation of software architecture and logic flow, test procedures, quality control and any other necessary supporting documents.
• Participate and support commissioning of vessels with similar configurations.
• Troubleshoot and resolve any issues related to our delivered solutions that may arise during the vessel commissioning.
• Any other tasks as may be required by supervisor.

Requirements:

• Min engineering degree in relevant discipline
• Strong software development skills particularly in equipment controls
• Strong analytical and troubleshooting skills
• Hands on person
• Team player
• Good communicator and has no problem engaging with external parties
• Knowledge in power electronics, motor drives, marine propulsion systems is a plus
• Fresh graduates are welcomed

Job Descriptions:

• Meticulous handling of clinical specimens.
• Perform specimen registration accurately and timely into the Laboratory Information System.
• Understand clinical and test terminologies.
• Adhere to procedures in specimen management, including centrifugation, storage, retrieval and disposal.
• Possess good time-management skills.
• May be rotated to other lab locations or shifts, as necessary.
• Attend to incoming calls and general enquiries from clients in a professional manner.
• Ensure customer satisfaction by extending responsive and meticulous support.
• Attend to clients queries and problems diligently and timely.
• Ensures the discharge of duties and responsibilities with diligence.
• Observes PDPA (Personal Data Protection Act) guidelines and chain of custody of specimens.

Job Requirements:

• GCE "N" / "O" Level, NiTEC in Biomedical Science
• The ideal candidate will have at least 1 year experience.
• Able to work independently as well as a team.
• Good laboratory, organisational and administrative skills.
• Computer literacy.
• Service and customer oriented.
• Relevant work experience in a hospital laboratory is an added advantage.

Job Descriptions:

• Perform a variety of laboratory tests
• Perform all procedures in accordance to lab SOP
• Maintain a safe and clean working environment by adhering to safety procedures and regulations
• Perform phlebotomy

Job Requirements:

• Recognized Diploma or Certificate in Medical Laboratory Technology, or Polytechnic Diploma or equivalent
• The ideal candidate will have at least 3 years of Medical Technologist experiences in Haematology, Microbiology or Biochemistry with medical laboratory
• Able to work independently as well as a team
• Good laboratory, organizational and administrative skills
• Computer literacy
• Service and customer oriented
• Relevant work experience in a hospital laboratory is an added advantage

Job Description

• Assist in the implementation of company WSH Management system and Safe Management Measures Plan.
• Ensure all work practises comply with Company Safety policy and WSH act
• Assist WSH Officer & Manager in executing WSH task & compliance matters
• Compile all relevant report and records, carry out daily safety inspection
• To maintain and ensure proper documentation of all WSH documents

Job Requirements

• Advanced Certificate in WSH (Level B)
• Min 2 years experience as WSH Coordinator in construction sector
• Proficient in Microsoft Excel / Word / Powerpoint
• Work at height Assessor
• Occupational First Aid Course
• Safe Management Officer Course (Construction)
• Develop a Risk Management Implementation PLan (BizSAFE level 2)
• Good communication & interpersonal skills
• Location: Kent Ridge
• 5.5 work day

Job Summary:

The Admin Marketing Executive will be responsible for providing administrative support to ensure efficient sales and marketing operations. The ideal candidate will be a highly organized and proactive individual, capable of handling various tasks and assisting in the coordination of business operations.

Key Responsibilities:

1. Office Administration:
   • Answer phone calls, handle inquiries, and direct calls as necessary.
   • Prepare and maintain sales & marketing documents, files, and records (both physical and digital).
2. Communication and Correspondence:
   • Draft, format, and distribute internal and external communications, including emails and reports.
   • Coordinate communication between different departments and clients.
   • Manage the company’s correspondence, including responding to emails and letters in a timely manner.
3. Documentation and Reporting:
   • Maintain and update databases, spreadsheets, and records.
   • Prepare reports, presentations, and other business documents as requested.
   • Ensure proper filing systems are in place and regularly updated.
4. Compliance & Record Keeping:
   • Ensure that the company complies with relevant regulations by maintaining accurate records.
   • Support audits by organizing necessary documentation and reports.

Required Skills and Qualifications:

• Educational Qualifications: A diploma in business administration, or a related field is preferred.
• Experience: Prior experience in office administration, customer service, or related roles is an advantage.
• Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with office equipment (printers, scanners, etc.).
• Communication Skills: Strong verbal and written communication skills, with the ability to interact with a variety of stakeholders.
• Organizational Skills: Ability to multitask and manage multiple responsibilities with attention to detail.
• Time Management: Excellent time management skills, with the ability to prioritize tasks effectively.
• Problem-Solving Skills: Strong ability to handle issues promptly and efficiently.
• Adaptability: Ability to adjust quickly to changing tasks and requirements.

Personal Attributes:

• Friendly and approachable demeanour.
• Proactive and self-motivated with the ability to work independently and as part of a team.
• Discretion and confidentiality when handling sensitive information.
• Professional attitude and appearance.

Working Conditions:

• Full-time position, 5 days a week typically during standard office hours (9 AM - 6PM).
• Work place is at Jurong West/Tuas
• Some flexibility may be required for urgent tasks or events.
• Office-based role with occasional travel for meetings or events.

What you'll be doing

• Providing administrative assistance to the HR team, including managing employee records, processing payroll, and coordinating staff onboarding and offboarding
• Supporting project management activities, such as scheduling meetings, maintaining project documentation, and tracking project milestones
• Assisting with the coordination of training and development initiatives for employees
• Liaising with internal and external stakeholders to ensure smooth operations
• Performing various office management duties, including ordering supplies, managing correspondence, and maintaining filing systems

What we're looking for

• At least 1 years of experience in an administrative or project support role, preferably in the HR or project management field
• Strong organisational and time management skills with the ability to prioritise tasks and meet deadlines
• Excellent communication and interpersonal skills, with the ability to work collaboratively with diverse teams
• Proficiency in Microsoft Office suite, including Word, Excel, and PowerPoint
• A keen eye for detail and a commitment to ensuring accuracy in all tasks
• Ability to work independently and proactively to support the needs of the business

What we offer

• Competitive salary and bonus structure
• Comprehensive health and wellness benefits
• Opportunities for professional development and career advancement
• Supportive and inclusive company culture

Job Description

We are looking for a professional executive to oversee the purchasing of goods and

services for our organization. The role is crucial in ensuring that the company

acquires the necessary materials and supplies at the best possible prices, with high

quality and in a timely manner.

The executive will also be responsible for overseeing and managing the billing

process for utility services such as electricity and water. Their primary duties involve

around ensuring accurate and timely billing for utility services provided to customers.

Responsibilities

Purchasing

· Responsible to source, negotiate and purchase materials from vendors

· Maintaining relationships with suppliers to ensure high-quality goods and services

· Creating and placing orders for required goods and services

· Ensuring timely deliveries and proper documentation

· Reviewing procurement expenses and working to reduce costs without compromising on quality

Utility Billing

· Ensuring utility bills are generated accurately based on usage and service rates

· Reviewing and verifying digital meter readings to ensure correctness

· Handling billing cycles and ensuring timely bill distribution to customers

· Maintaining customer records, ensuring accurate data entry.

Required Skills and Qualifications:

• Educational Qualifications: A diploma in business administration, or a related field is preferred.
• Experience: Prior experience in office administration, customer service, or related roles is an advantage.
• Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with office equipment (printers, scanners, etc.).
• Communication Skills: Strong verbal and written communication skills, with the ability to interact with a variety of stakeholders.
• Organizational Skills: Ability to multitask and manage multiple responsibilities with attention to detail.
• Time Management: Excellent time management skills, with the ability to prioritize tasks effectively.
• Problem-Solving Skills: Strong ability to handle issues promptly and efficiently.
• Adaptability: Ability to adjust quickly to changing tasks and requirements.

Personal Attributes:

• Friendly and approachable demeanour.
• Proactive and self-motivated with the ability to work independently and as part of a team.
• Discretion and confidentiality when handling sensitive information.
• Professional attitude and appearance.

Working Conditions:

• Full-time position, 5 days a week typically during standard office hours (9 AM - 6PM).
• Work location is at Jurong West/Tuas
• Some flexibility may be required for urgent tasks or events.
• Office-based role with occasional travel for meetings or events.

We are seeking a highly skilled and experienced Design Engineer to join our Design team. The successful candidate will be responsible for designing and developing custom mechanical systems and components for Asphalt and Concrete plants, as well as overseeing their fabrication and testing.

Responsibilities:

• Design and develop custom mechanical systems and components using CAD software (e.g. SolidWorks, Inventor, Creo)
• Collaborate with cross-functional teams, including Electrical and Software Engineers, Project managers, and Fabrication Technicians, to ensure successful project outcomes.
• Oversee the fabrication and testing of mechanical systems and components
• Develop and maintain project timelines and budgets.
• Perform research and analysis on materials, components, and systems to ensure optimal performance and cost-effectiveness.
• Participate in project meetings and provide technical expertise and guidance as needed.
• Ensure compliance with all relevant safety regulations and standards.

Requirements:

• Bachelor’s degree in Mechanical Engineering or a related field
• Minimum of 8 years experience in mechanical design and fabrication
• Proficiency in CAD software (SolidWorks preferred)
• Strong knowledge of mechanical design principles and practices
• Experience with the design and fabrication of complex mechanical systems and components
• Strong problem-solving and analytical skills
• Excellent communication and interpersonal skills and the ability to converse and write in English.
• Ability to work independently as well as part of a team.

Job Responsibility

· Responsible for Marketing and establishing new sales channels.

· Answer customers inquiries through email or phone.

· Experience in planning and implementing sales strategies.

· Maintain good relationships with existing clients and explore potential & new customers.

Requirements

· Preferable with at least 2 years’ experience in sales and be familiar in construction industry.

· Outdoor sales experience will be preferred,

· Ad hoc assignments.

We are looking for a skilled Auto Mechanic to join our team! Maintaining and repairing vehicles will be your main job.

Duties & Responsibilities:

• Inspect vehicle engine
• Inspect mechanical and electrical components
• Diagnose issues timely and accurately
• Perform repair works and replace parts
• Inspect vehicle computer and electronic systems
• Carry out maintenance and servicing work such as replacing fluids, lubricating parts
• Schedule future maintenance sessions
• Offer our products and services
• Maintain equipment and tools in good condition
• Perform ad-hoc duties as required

Requirement & Qualifications

• Valid Class 3 Driving License (Negotiable)
• Minimum 2 years of hands-on experience as an auto mechanic or similar capacity
• NITEC / Higher NITEC / Industry equivalent certification or higher qualifications is a plus but not compulsory
• Relevant working experience and skill sets will be considered
• Possess good knowledge of mechanical, electrical, and electronic components of vehicles
• Familiar with diagnostic systems and methods
• Self-motivated and able to work under minimum supervision
• Good team player and willing to learn

JOB TASKS AND SPECIFICATIONS

1. Execute strategies and customer engagement opportunities for key accounts in the specific industry sectors across Asia Pacific.
2. Assist in facilitating smooth implementation of contractual agreements.
3. Collaborate with different stakeholders to put together a plan of action for the clients and current supply chain business operations.
4. Monitor progress update of projects, initiate and implement process improvements to ensure project success.
5. Conduct research and market intelligence work to facilitate formulation of business development plans and strategies.
6. Assist in the preparation of proposals, quotations, presentations and solutions in timely manner and with utmost professionalism.
7. Tracking of KPI performance
8. Provide process improvement and optimization support relating to Logistics Data Management
9. Assist in Data and Statistical Analysis.
10. Perform other job related functions as assigned.

REQUIREMENTS

• Candidate must possess at least Diploma and above in any field
• Competent in English and Mandarin language (spoken and written)
• Good exposure in business presentation. Savvy with presentation software
• Proficient in MS. Office, Excel, PowerPoint and computer knowledge
• Excellent interpersonal and communication skills.
• Fresh graduates welcome to apply
• Meticulous and have a can-do attitude

Only with 3PL experience may apply.

Salary shall commensurate with relevant experience.

We regret that only shortlisted candidates will be notified.

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

The Early Intervention for Children (EIC) Services helps equip children with motor, communication, social, self-help and cognitive skills. THK EIC involves structuring classes around small groups encompassing early childhood special education, social work and therapy support services to stimulate their adaptive functioning and school readiness skills.

Reports to: Head of Social Work Department / Assistant Director

Supervised by: Senior Social Worker / Head of Department

Interrelationships: Social Work Associate/Assistants, professional colleagues, clients and families

Role:

Conducts comprehensive client assessments to collect functional, environmental, bio- psycho-social, financial, employment, housing, and educational information as appropriate to develop a comprehensive case plan. The Social Worker maintains professional relationships with service users, acting as a guide, a support, an advocator and intermediary.

Responsibilities include but are not limited to the following:

- Undertake and write up assessments (reviewed by the Senior Social Worker) that meet specified standards and timescales;

- Conduct interviews with service users and their families to assess and review their situation

- Offer information and counselling support to service users' families;

- Organise and manage packages of support to enable children and their families to lead the fullest lives possible;

- Recommend and sometimes make decisions about the best course of action for a particular child and their family;

- Liaising with and make referrals to other agencies;

- Participate in multidisciplinary team meetings;

- Maintain accurate records, update records and prepare reports for reporting to governing agencies and government mean-testing application;

- Participate in internal and external training, supervision and teams

- Minimum Degree or Post Graduate Qualifications in Social Work from recognised institutions

- 2 to 3 years of experience working with families and children preferred

Responsibilities

· Supervise and manage a team of operations staff to ensure the efficiency of kitchen operations.

· Report and assist Operations Manager with the entire catering operations.

· Enforce compliance to the mandatory hygiene standards and requirements.

· Ensure that kitchen operations meet delivery timeline and inventory integrity.

· Responsible for purchasing of vegetables/fruits, frozen foods, frozen chickens/meats/fishes, groceries, packaging etc.

· Ensure that quantity and quality of items ordered are received and stored in proper condition.

· Check personal hygiene of all the staff, hygiene of chillers & freezers.

· Provide training and coaching about business food range and food production according to established standards.

· File weekly records for hygiene check lists & photos.

· Oversee packet meals packing process.

· Print out daily preparation lists for cooking.

· Hold briefing during end of the day, discussing with workers for the next day special orders/requests.

Requirements

· ‘O’ Level.

· 3-5 years of related working experience, of which 1 year in supervisory capacity.

· Ability to communicate with suppliers & vendors.

· Possess good knowledge of Microsoft Office.

· Possess good leadership skills.

· Able to work on weekends & public holidays.

· Willing to work long hours especially during festive seasons.

Job Description

• Lead all operational duties in the pastry department, including daily production of cakes and pastries

• Ensure standards for food quality and preparation are strictly adhered to

• Manage all food and production cost

• Make recommendation to upgrade the quality and presentation of food and menus and implement new menu ideas/festive menus

• Ensure compliance to food safety, hygiene and sanitation standards according to statutory guidelines

Requirements

• Diploma or professional certificate in Pastry

• At least 3 years of relevant working experience

• Ability to work well under pressure in a fast paced environment

• Required to work on weekends and public holidays

Job Summary

The General Manager is responsible for leading the contract(s) and all employees in the growth and development of additional business opportunities with existing customer. Ensure ongoing customer service and maintaining customer relations by focusing on the contract's daily operations based on the needs of the customer.

Primary Duties And Responsibilities

· Ensure ongoing customer service and maintain customer relations through focusing on the contract's daily operations based on customers’ needs. This is accomplished through daily communications with the customer to discuss service needs and potential problems.

· Responsible for attainment of profit objectives of contracts, provides financial analysis and decision making for customer.

· Responsible for the organic growth and development of additional business opportunities with existing customer.

· Ensure safety, maintain quality, establish and monitor cost control programs.

· Lead and foster creative problem solving, develop positive and professional relationships with customer and within contracts.

· Work with government departments and regulatory, etc.

· Provide leadership in coaching, mentoring, personnel selection, professional development.

· Oversee operations management within the company guidelines.

· Oversee operations schedule and staff in anticipation of customer needs. Oversee the staffing needs of contract to assure sufficient labour to meet the customer's requirements and control costs.

· Manage the contract staff to assure continued quality service by writing procedures, testing hiring and training managerial and operational personnel.

· Encourage use of Performance Management system in all facets of the operation. Maintain the contracts quality performance objectives through the continuous improvement processes.

· Establish and monitor cost control programs, including annual budget development, monthly P&L review, payroll, and cost analysis. Through the use of Performance Management projects, guide managerial staff to monitor and control costs on a weekly basis.

· Day to day administration of contract, including: preparation of customer related performance reports and other correspondence; requests from vendors, general office and contract employees; and all other items that fall within managerial scope of responsibility.

· Negotiate and enforce collective bargaining agreement where applicable.

· Negotiate resolutions pertaining to conflicts in the workplace.

Education And Experience

· Bachelor's Degree in Business Management, Logistics, 3PL or Transportation is required.

· At least 8 years experience and expertise in operations and business management is required.

Languages And Communication Skills

· Must be able to read, write and speak both English and Japanese fluently.

· Ability to communicate and interact effectively with multi-functional and diverse backgrounds.

· Exceptional written and oral communication skills including the ability to persuade, influence, negotiate, and make formal presentations in meetings and training environments.

· Computer Skills
Proficiency in Microsoft Office, internet, web-based and job specific software applications.

Other Skills/Experience

· General management skills around revenue, budgets, people skills, customer service skills, fixing operational problems.

· Experience leading large number facilities, geographically dispersed working through people, retaining and growing business.

· Excellent planning, time management, collaboration, decision making, and organization skills.

· Ability to develop short and long-range project planning and effectively communicate information to diverse work groups.

· Experienced in project management methodologies with a focus on managing solution driven strategy plans to achieve goals.

· Strong interpersonal skills including diplomacy and patience.

SERVICE TECHNICIAN (5 Day / West)

Job Type : Full-Time

• Travel Opportunity
• Training Provided
• 5 Days Work Week

Responsibilities :

• Have a passion to carry out trouble-shooting and maintenance works.
• Love the satisfaction after solving difficult machines.
• Willing to do hands-on work
• Willing to do brazing work
• Any other adhoc duties as assigned

Requirements :

• Candidate must possess at least Secondary School / "O" Level, Professional Certificate / NiTEC, Diploma / Advanced / Higher / Graduate Diploma in Engineering (Industrial), Engineering (Mechanical), Engineering (Mechatronic / Electromechanical) or equivalent.
• Required Language(s) : English
• Required Skill(s) : Aircon, Refrigeration, Chiller, Mechanical, Vacuum Pumps, Water Pumps, Scrubbers or Chillers.
• Able to travel on short notice
• Possess valid driving license (optional)
• Only Singaporean / SPR / Malaysian may apply.

Interested candidates who wish to apply for the advertised position, please send to us your resume via APPLY NOW

Email : [email protected]

We regret that only shortlisted candidates will be notified.

1. Assist to perform full spectrum of HR operations duties
2. Assist to work closely with business units to execute HR policies and government statutory requirements effectively and ensure compliances
3. Learn to perform full cycle of payroll
4. Assist to perform training administration duties and training grant application
5. Assist to perform staff off-boarding process
6. Perform application, renewal and cancellation of work passes
7. Maintain HR database in system and P files
8. Assist to manage foreign worker work pass quota
9. Assist to respond to government surveys
10. Assist to perform HR reporting required by Management
11. Assist to implement HR initiatives and company staff well-being activities

Requirements:

1. Diploma or Higher Nitec / Nitec in HR Management or related field
2. 6 - 12 months of experience in HR duties. Fresh Diploma / Higher Nitec / Nitec graduates who are keen to learn HR jobs are welcome to apply
3. Keen and willing to learn
4. Able work under a fast-paced work environment and multi-tasked
5. Able to put into efforts to ensure work is accurately carried out
6. Good communications in written and spoken skills

Others Information:

1. 5-day work week
2. Medical, dental & insurance benefits
3. Daily meal subsidy
4. Company Transport: 2 ways from Jurong East

• Accomplishes department objectives by supervising staff and organizing and monitoring work processes.
• Maintains staff by recruiting, selecting, orienting, and training employees and developing personal growth opportunities.
• Accomplishes staff job results by coaching, counseling, and disciplining employees.
• Plans, monitors, and appraises job results.
• Conducts training.
• Implements and enforces systems, policies, and procedures.
• Maintains safe and healthy work environment by establishing and enforcing organization standards and adhering to legal regulations.
• Completes operations by developing schedules, assigning and monitoring work, gathering resources, implementing productivity standards, resolving operations problems, maintaining reference manuals, and implementing new procedures.
• Controls expenses by gathering and submitting budget information, scheduling expenditures, monitoring variances, and implementing corrective actions.
• Provides quality service by enforcing quality and customer service standards.
• Contributes to team effort by accomplishing related results as needed.
• Supervisor Qualifications / Skills:
• Quality management
• Supervision
• Tracking budget expenses
• Safety management
• Staffing
• Delegation
• Performance management
• Organization
• Fostering teamwork
• Self-development
• Giving feedback

Benefits:

• · Flexible Working Hours
• · Unlimited Earning Potential
• · Make Positive Impact on People’s Lives
• · Opportunities for Multiple Overseas Trips

Job Scope:

• Assess clients’ financial goals and create tailored financial strategies
• Recommend and manage investment portfolios based on clients’ needs and market trend
• Advise on suitable insurance policies to protect clients against financial risks.
• Build and maintain strong client relationships through regular views and support.
• Expand the client base through networking, referrals and promoting financial product
• Respond to client inquiries and provide support for financial decisions

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

Zen Career Pte Ltd | EA License No.: 24C2559

Ong Boon Kuan (Deleon) | EA Personnel No.: R24126412

The School of Biological Sciences (SBS) is a school of the College of Science. It was established in 2002 with the mission to make a strong contribution to biological and biomedical sciences. Research areas at SBS include infectious diseases, immunology, neurodegenerative diseases and telomere biology and genome function. Since then, many talented individuals from around the world and Singapore have joined SBS as scientific leaders, and researchers.

We are seeking a motivated Project Officer to join our team and examine protein complexes, with the aim of developing therapeutics against various diseases. The project will focus on the interactions of protein complexes in integrin signaling.

1) Molecular mechanisms of cell adhesion proteins (integrins), and developing therapeutics for cancer, inflammation, and blood-related diseases.

2) Host defense antimicrobial peptides and proteins, aiming to design new antimicrobial and antiendotoxic molecules.

3) De-novo designed synthetic proteins with functional properties.

Key Responsibilities:

• Express and purify proteins and peptides
• Conduct cell culture experiments
• Perform protein biochemistry and assays
• Other tasks as assigned

Job Requirements:

• Bachelor's degree with honors in Biomedical or Biological Sciences from a reputable university
• Experience in protein/peptide assays, purification, and cell culture
• Strong written and verbal communication skills in English - essential for data analysis and communication with stakeholders
• Entry level candidates are welcome to apply

The College of Science seeks a diverse and inclusive workforce and is committed to equality of opportunity. We welcome applications from all and recruit on the basis of merit, regardless of age, race, gender, religion, marital status and family responsibilities, or disability.

Interested applicants are invited to apply directly at our NTU Career Portal.

We regret that only shortlisted candidates will be notified.

Responsibilities

1. Compile billing document submit for invoicing
2. Liaise with procurement & supplier for job document (DN, PO).
3. Compile & scan related Job document to system for future reference
4. Liaise with procurement to request quotation from supplier (Raise PR), Perform Good Receive (GRN), Return of Material (ROM)
5. Create Notification, update RFQ, PO received in system.
6. Coordinate with vendor for department facilities maintenance
7. To support all operations administration requirement and any other adhoc assignment.

Key Responsibilities

Application Testing and Test Case Management:

• Create and maintain detailed test plans and test cases based on application requirements and user stories.
• Conduct thorough functional testing of the smart home application.
• Perform compatibility testing on various devices and platforms.
• Collaborate with the development team to ensure proper resolution of identified issues and verify bug fixes.

UI/UX Review:

• Evaluate the user interface (UI) and user experience (UX) of the application.
• Provide feedback and recommendations to enhance the overall UI/UX design.
• Work with the design team to implement UI/UX improvements.

Application Improvement:

• Collaborate with the development team to identify areas for application improvement.
• Assist in conducting usability testing and gathering user feedback.
• Document and report software bugs and issues for resolution.

Data Analytics:

• Collect and analyze user data to gain insights into application usage and performance.
• Assist in developing and maintaining data dashboards and reports.
• Contribute to data-driven decision-making processes to improve the application.

Operational Support:

• Monitor the application's operational performance and availability.
• Assist in identifying and resolving operational issues and disruptions.
• Collaborate with the IT and infrastructure teams to ensure seamless application operations.

Customer Support:

• Respond to customer inquiries, requests, and issues related to the application via email, chat, or phone.
• Provide clear and meticulous solutions to customer problems.
• Escalate complex issues to the appropriate team members when necessary.

User Training:

• Assist in creating user guides and tutorials for the application.
• Conduct training sessions for new users to ensure they can effectively use the application.

Documentation and Reporting:

• Maintain comprehensive records of customer interactions and resolutions.
• Prepare regular reports on common customer issues, operational status, and suggest improvements.

Ad Hoc Tasks:

• Handle various ad hoc tasks and projects as assigned by the team or management.
• Adapt to new challenges and contribute to the overall success of the department.

• Currently pursuing or recently completed a degree in Computer Science, Information Technology, Data Science, or a related field.
• Strong interest in software development, data analytics, operational support, user experience, customer support, quality assurance, and UI/UX design.
• Familiarity with testing methodologies and tools
• Meticulous attention to detail in problem-solving, testing, and UI/UX evaluation.
• Effective communication skills, both written and verbal.
• Ability to work well in a collaborative team environment.
• Eagerness to learn and adapt in a fast-paced, dynamic work environment

What We Offer:

• Valuable hands-on experience in a startup environment
• Collaborative and dynamic work culture
• Opportunity to make a meaningful impact on the company
• Potential for future employment opportunities

PRISM+ is the largest Singaporean direct-to-consmer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

Responsibilities:

• Manage existing Salesforce user accounts and handle provisioning for new users, ensuring proper access controls and configurations.
• Liaise with Salesforce Account Executives (AEs) on contract, billing, and licensing issues, ensuring smooth communication and resolution.
• Understand user processes across different business functions and translate them into technical design flows.
• Prepare and propose Statements of Work (SOW) for external partners (approximately 20% of the role).
• Develop and implement custom Salesforce flows and processes for internal use (approximately 80% of the role)
• Provide daily troubleshooting of Salesforce issues, errors, and failures to ensure minimal disruption to business operations.
• Design and plan user interfaces for ServiceCloud, ensuring a seamless and intuitive user experience.
• Continuously improve and optimize Salesforce workflows, processes, and user interfaces to drive efficiency.
• Identify areas for continuous improvement within Salesforce processes and workflows to enhance user productivity and experience.

• 3-5 years of hands-on experience as a Salesforce Engineer or similar role, with a focus on ServiceCloud and Field Service.
• Expertise in Salesforce Field Service with a deep understanding of Work Orders, Service Appointments, FSL Flows, and Work Order Line Items.
• Strong proficiency in Salesforce Flow, APEX, and Lightning components (Aura).
• Experience in ServiceCloud contact center setup and ongoing maintenance.
• Proven ability to work closely with both technical teams and business stakeholders, translating user processes into effective technical solutions.
• Excellent troubleshooting and problem-solving skills.
• Experience working with Salesforce Account Executives (AEs) on contracts, billing, and licensing issues is a plus.