Your Career

As the Senior Director of JAPAC Public Policy at Palo Alto Networks, you will spearhead the expansion and management of our policy and government affairs practice throughout the region. Your role involves developing and executing a robust public affairs strategy to enhance our engagement and relationships with institutions and government departments. You will engage in the development of strategic public policies, build/maintain influential relationships and help advance strategic business opportunities. You will also serve as a trusted advisor to senior business leaders in the region. The position will focus on all key markets in the region for Palo Alto Networks. 

The role is based in Singapore and will require occasional travel throughout the JAPAC region, as well as trips to our Santa Clara, CA headquarters and our Washington, D.C. offices, as needed.

Your Impact

• Expand and cultivate existing relationships while identifying new key officials, organisations, and stakeholders to elevate Palo Alto Networks' visibility in the cybersecurity and related tech policy communities.
• Develop and execute a comprehensive plan for engagement, ensuring strategic positioning in the cybersecurity and tech policy landscape.
• Monitor and engage on current and emerging public policy issues, including cybersecurity, Artificial Intelligence, certifications, data flows, cloud, and privacy, and develop and execute strategies to engage on these policies in the company’s interest.
• Collaborate with Palo Alto Networks' public sector teams to facilitate business conversations with senior government officials, government CIOs, cybersecurity stakeholders, and purchasing influencers of government and other public sector organizations.
• Support the development and maintenance of strategic relationships within public sector organizations and institutions.
• Partner closely with the JAPAC legal and policy team members, as well as with  the U.S.-based Public Policy and Government Affairs team and Policy colleagues in EMEA to ensure consistent approaches and information sharing.
• Serve as a trusted advisor to senior business leadership in the region and support their efforts to increase company name recognition and operational relationships.
• Liaise internally with various corporate functions and geographic business leadership to provide timely public policy positions, insights, and written materials in relation to identified policy areas, related business initiatives, and government regulatory activities..
• Advise internal business leaders and work collaboratively with business units (including, marketing, communications, product management, sales, and others)  to ensure that Palo Alto Networks has the information needed to make strategic decisions with critical impact on the company’s business goals. 
• Help Palo Alto Networks continue to build our brand as a strategic partner to JAPAC policymakers  and as a thought leader in the cybersecurity arena.
• Present the company's policy positions through written papers, comments, meetings, conferences, and industry associations.
• Manage local representation (e.g., local lobbyists, trade and other business associations).
• Contribute to speeches and materials for senior executives, identifying thought leadership opportunities and operational partnerships.
• Travel regionally and, to a lesser extent, to corporate headquarters in Santa Clara, California and to Washington, D.C. as required.

The Spa Therapist is responsible for retailing and delivering a variety of spa and aesthetic products and services such as body treatments, massages, facials, waxing, manicure /pedicure in a safe and professional manner.   The Spa Therapist will maintain the equipment, inventory of products, treatment tools and supplies, acknowledging and responding to relevant guest queries, needs and expectations.

Primary Responsibilities
Product Quality and Knowledge of Work

• Delivers outstanding body/face treatments consistently in accordance to service standards.
• Performs professional technical pre-consultation, to recommend suitable treatments in accordance to the guest’s needs and concerns.
• Provides clear and concise treatment introduction and product benefits to the guest.
• Responsible for recording and updating guest’s profile such as post treatment analysis, product and treatment purchase and any other relevant information, together with the Sales Team, to ensure personalised service and maximise potential sales opportunity.
• Proficient in body/face care product(s) brand knowledge, body/face care expertise, knowledge of both professional and retail products.
• Well-versed in general anatomy & physiology/ skin knowledge such as skin structure and common skin diseases.
• Strong knowledge in professional product, retail product and treatment knowledge to drive treatment-product link selling.

Retail Sales

• Maintains long-term relationship with guest, shows genuine care and concern for their needs through relevant link-selling and effective home care advice after each treatment.
• Able to upsell treatments and perform home-care product retail during post treatment.

Training

• Attends all training courses deemed necessary and adhere to training set by the Director of Raffles Spa.
• Fulfills all scheduled theory and practical training requirements.

General Housekeeping and Maintenance

• Maintains all spa treatment rooms in accordance to the Health and Safety standards.
• Reports any electrical faults and visibly unsightly defects.
• Discharges professional treatment room setting, care for equipment and maintain overall treatment room sanitation.
• Sets treatment room professionally before and after each treatment, in accordance to standard treatment room setting protocol provided.
• Applies treatment room housekeeping/presentation checklist before and after each treatment.
• Ensures the towel and linen in the treatment room is adequately replenished for the day and stored as per Standard Operating Procedure.
• Ensures general cleanliness of the treatment room, pantry & public area.
• Ensures cleanliness of the preparation room is maintained at all times.

Position Description

The APAC Field Marketing Director will be responsible for facilitating the success of GTM for our full-suite of Ollion solutions in APAC.  Reporting to the Global Field Marketing Leader, this role drives brand awareness and equity whilst empowers our sales teams with marketing programmes and assets to enable growth in APAC.  This role is integral in enabling our topline performance and establishing greater traction of our solutions with customers and partners in APAC.  

Job Requirements

• Collaborate with market, industry and practice leaders to translate our positioning and go to market offering into a cohesive, consistent, and impactful marketing plan, across the full range of marketing and communications techniques.
• Drive pipeline generation and focused brand awareness for Ollion through appropriate marketing mix, including own VIP/CXO events and virtual events, digital ABM, industry events and speaking engagements, content, and more – with a focus on quality and depth, rather than quantity and breadth.
• Provide leadership and strategic direction for the Marketing function across all geographies – always willing to consult and guide, as well as selectively and strategically do
• Build positive, collaborative relationships with executives, partner team, sales and other functions to enable increased growth and collaboration
• Work with in-region alliance partners on joint marketing initiatives and campaigns through MDF 
• Conduct market and customer research to identify opportunities and challenges
• Create and manage demand generation budgets and forecasts
• Measure and report on the success of demand generation campaigns, using metrics such as leads, conversions, and revenue
• Innovate creative, bold and differentiated ways to drive increased mind and opportunity share for Ollion within clients, prospects, partners
• Provide training, coaching and support to team members on demand generation best practices and tools
• Oversee, coach and help professionally grow a team
• As a member of the global Chief Marketing and Growth Officer organization, collaborate on special projects that drive increased impact, efficiency and professional development across all staff

Product marketing launch program and communication.

AP Regional stock planning & demand forecasting, include EOL stock scale down & New product scale up. Projects forecast & stock requisite.

Price management: Help maintain price list according to product life cycle – product launch & EOL for Asia Pacific region.

Update analysis information - product costings, freight and import duties.

Analyze & process AP Country Sales Offices (CSO) projects price discount requests Analyze margins (SPR) to help CSO win projects.

Help collate market /competition feedback & compare on product features against pricing for Asia Pacific region.

Assist sales and marketing action plan .

Support & help in regional product launch marketing events.

Help prepare information & training materials.

Other ad-hoc  projects.

Supporting on regular reporting and analytical activities within supply chain functionality

• Responsible for monitoring Supply Chain operational activities, including cross-regional collaboration and support
• To identify improvement potential in the areas of demand planning and collaborate with relevant stakeholders to drive supply chain activities
• To facilitate in regular reporting processes within the function