Responsibilities

• Design micro websites and product label health and wellness vertical
• Design social media post
• Curate and conceptualise digital visual content from design to final artwork.
• Work closely with our Marketing and Operations team to explore possibilities in creating creative and interactive design content that inspires, informs and captivates consumers.
• Present ideas and concept visualization through sketches, drawings and illustrations
• Able to work independently (remote) but also be a good team player working collaboratively with the Marketing team to achieve quality work on time

Requirements

• Diploma in a discipline related to graphic design or web design
• Enthusiasm and energy in creating and developing new art styles and
• Possess a keen eye for aesthetics and detail
• Knowledge or proficiency in Canva is a advantage
• High discplined individual and constant communicator
• Please provide link to portfolio or past work in CV/Resume
• Intern/Fresh Grad are welcome

Others

• Remote work, once a month office sitting (Jalan Pemimpin)

We are a leading IT software solution company focus on assisting businesses in elevating productivity by streamlining internal HR processes through the use of our HRiQ Human Capital Management Software. We are a fast-growing company that recognises people as our biggest asset and we continually search and invest in talent to fit into our team culture.

This is an exciting position and you will be working with the team and customer to deliver our products and services to implement world class Human Capital Management solutions to the Customers in Singapore and region.

Responsibilities:

• Analysing and mapping Client’s functional requirements against the Software available functions

• Translating client requirements into highly specified project deliverables

• Identifying customization where needed and working with our own technical team to detail the scope of the customization works where required

• Ensuring quality assurances, user acceptance and implementation of completed customization

• Planning and executing data conversion activities

• Providing training for the use of the Software to Client’s users

• Managing project timelines to completion with clear documentation on task assignment, progress, and issue resolution

• Demonstrating expert skill sets in Software in supporting client’s users on day to day usage

• Hands On individual and be able to work with local and offshore teams to deliver projects

Requirements:

• Degree/Diploma in Information Technology, Computer Science or related disciplines

• At least 3 years’ experience in Application Software implementation environment with on-site support and Implementation

• Knowledge of Microsoft Windows Operating System, SQL Server Database and programming skills in ASP.NET, VB.NET are required

• Good analytical, problem-solving and communication skills

• Capable of project management and able to deliver timely

• Customer handling skills and service oriented

• To understand and adhere to the company policies and procedures regarding information security management, Personal data protection and data confidentiality

• Perform the role assigned, if applicable, in managing information security and data protection.

Responsibilities:

• Provide comprehensive administrative support to the sales and operations teams.
• Manage calendars, schedule appointments, and arrange travel for assigned staff.
• Prepare and maintain accurate records, including customer files, purchase orders, and inventory control.
• Process invoices, manage expense reports, and ensure timely payments.
• Draft and proofread correspondence, reports, and presentations.
• Coordinate meetings and events, including logistics and preparation of materials.
• Answer phones professionally, respond to inquiries, and direct calls as needed.
• Maintain a clean and organized work environment.

Qualifications:

• Minimum of 2 years of experience as an Administrative Assistant or similar role.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent organizational skills, with the ability to prioritize and manage multiple tasks simultaneously.
• Strong attention to detail and accuracy.
• Impeccable communication and interpersonal skills, both written and verbal.
• Ability to work independently and as part of a team.
• Familiarity with the medical device industry (a plus).
• Understanding of and experience working with Health Sciences Authority (HSA) and National Environment Agency (NEA) regulations (highly preferred).
• Able to use MYOB is a plus.

Benefits:

• Competitive salary and benefits package.
• Opportunity to work in a fast-paced and dynamic environment.
• Be part of a team dedicated to making a difference in healthcare.

To Apply:

Please submit your resume and cover letter to [email protected]

• Answering phones call, reply to emails and Whatsapp to handling customer enquires
• Handling customers complaints
• Giving information and helping to solve customers’ problems
• Arrange and fix the appointment to deliver services
• Preparing quotation
• Monitoring and chasing outstanding payment
• Coordinate with technicians

• Able to speak mandarin or Japanese
. Great communication and interpersonal skills
. Min 1 Years experiences in related filed
. Entry level candidate are encouraged to apply and keen to learn
. Basic knowledge in MS. Excel is must

. Able to work independently

The Singapore Island Country Club is the grandest and most established golf and country club in Singapore. With premium facilities, a rich history and strong camaraderie among its members, we offer a meaningful and enriching environment for those who aspire to excel in the country club industry.

JOB DESCRIPTION – F&B EXECUTIVE

Job Roles & Responsibilities:-

Job Functions & Summary:

Responsible for planning and coordinating activities of the various F&B service personnel

Job Roles & Responsibilities:

• Support the Restaurant Manager on all matters concerning staffing complaints, accidents, lost & found items, etc.

• Conduct performance appraisal of all immediate subordinates.

• Ensure that the operations are adequately manned, taking into account peaks and troughs in demand.

• Draw up duty roster of service personnel.

• Ensuring that Members and guests are attended and manage employees to and provide quality standards for service.

• Oversee the grooming of staff and ensure that the code of conduct is adhered to at all times.

• Ensure that breakages and wastage of food are minimized.

• Responsible for ensuring that the outlet is properly set for service.

• Facilitate linen and guest supplies control and ensure proper stock control of such items.

• Liaise with other departments on maintenance of furniture, fixtures and fittings.

• Keep necessary records on sales, items and covers sold, number of guests served, etc.

• Ensure that all checks presented are accurately drawn up.

• Provide effective leadership to all immediate subordinates and motivates them to contribute to the best of their abilities.

• Any other duties that might be assigned from time to time

Benefits:

- AWS

- Variable Bonus

- 14 Annual leaves

- 2 Family Care leaves

- 1 Birthday leave

- Chinese New Year Hongbao

- Flexi Benefit

• Attend User / Client meetings acting as technical lead in regard to project management as required.
• Conduct internal training to staff for pre-sales engagement and ensure knowledge transfer of design methodology, cost modelling, etc. to employees.
• Manage each phase of the project from design to completion and ensure efficient use of resources and enhance cost-effectiveness.
• Supporting new business venture overseas
• Propose design concept.
• Summarize design requirement.
• Analyzing existing facility
• Conceptual sizing/design
• Risk analysis by checking consistency between tender and quotation specification.
• Prepare supplemental material (Spec, DWG) for quotation.
• Review BoQ (Material and quantity)
• Propose Value Engineering and technical review.
• Prepare presentation material for tender interview.
• Provide audit and consultancy services.
• Vigilant system support (for Mechanical Engineer)
• Site survey
• Draft proposal document
• Provide technical support.
• Provide CFD simulation report (for Mechanical Engineer)
• Project Management for new construction and D&B project in design phase working directly with clients, consultants, statutory authorities, and contractors.
• Leading or facilitating the design review meetings and design workshops.
• Feasibility study
• Assessment of mission critical building
• Concept & schematic design
• Summarize design requirement.
• Analyzing existing facility
• Schematic design report
• Design development (Spec., technical calculation sheet)
• Propose new, feasible innovation and stay abreast on the latest trend in the market.
• Product differentiation
• Detail design
• Arrangement of shop drawing with drafter
• Authority submission arrangement with QP
• Input for T&C requirement (prepare test script and ensure that the methodology is in line internally)
• Design Coordination with other discipline.
• Review of construction material / shop drawing / MoS
• Shop drawing coordination with sub-con/vendor & other stakeholders.
• Periodical inspection (internal check for quality improvement)
• Ensure site installation works are accordingly to project plans / designs / time frame.
• T&C consultation for FAT, SAT, and IST with Technical & Q&C department
• Handover submission arrangement with drafter team and project team (As build DWG)
• Required to learn and adopt working in Cloud, Design Collaboration and Model coordination and QA/QC own work.
• AutoCAD & Revit experience with Cloud Work-sharing (ACC) is desirable.
• Depending on project need, this position may be located On-Site or Off-Site and requires frequent travel to the project site.
• Any other duties assigned by Senior Manager

• Minimum of 2 full life cycle implementation in Oracle Fusion cloud. Modules are AP, AR, GL and Fixed assets.
• Added advantage if worked in Oracle FAH.
• Ability to understand the requirements gathering, complete design and participate in full life cycle of implementation.
• Strong knowledge in accounting entries.
• Strong Experience in Fusion OTBI Reports.
• Added advantaged if the candidate has worked in API Integrations.

Responsibilities

• Manage and monitor all FM related systems to ensure highest level of system availability
• Providing level 2 support and works with vendors to ensure timely resolution of incidents / issues
• Derive and maintain up to date technical documentation, work instructions and procedure
• Involved in project-based work for new implementation or improvement to existing system
• Supporting DCIM (Data Centre Infrastructure Management) system, to be able to maintain the collection of the data from various location for central monitoring at IoC.
• Support of CCTV system from all locations with linkage to central view at IoC
• Managing Smart Facility System.
• Access Control, i.e. card access, Facial recognition.
• Manage Electronic Key Management System
• Updating the Smart Facility Access list
• Any other ad-hoc duties as assigned by superior from time to time.

Role Requirements:

• Degree in IT or related field with minimum 2 years of experience in network facilities management or Data Centre facility management
• Possess understanding of Facility management but without relevant experience but willingness to learn is welcome
• Skilled in physical security management and systems
• Strong problem-solving skills, critical thinking, excellent analytical ability
• Ability to communicate both verbally and in writing in a clear and concise manner.
• Work well under pressure with differing levels of people
• Ability to maintain confidential information and communications.
• Ability to plan and organize ones work in-order to meet target set
• Results focused and understands critically the needs of meeting customer SLA and KPI requirements.
• Fresh graduates are welcome to apply

Responsibilities:

• End-to-end project management for all diversion and new provisioning works
• Attend of site surveys together with contractors, clients & developers
• Planning & execution of all necessary civil and fibre works
• Project managing contractors and ensure timely completion of projects
• Manage project budget & verification of claim submission
• Update As-Built / project completion reports in GIS
• Manage conflict resolution with regards to payment, access and installation
• Lead and manage maintenance projects and ensure timely recovery of services
• Provide standby support after office hours when needed
• Any other ad-hoc duties as assigned by superior from time to time.

Role Requirements:

• Degree in telecommunication, computer engineering or IT related field
• At least 3 years of working experience in passive infrastructure operations (inside or outside plant operations)
• Strong technical knowledge of outside plant infrastructure which include civil pipe works and fibre optic cable works
• Able to negotiate and work with difficult clients and strong project management skills
• Ability to work independently and collaboratively with contractors, colleagues and building management team / developers
• Independent, self-driven, highly customer focused and able to work under high-pressure environment especially during emergency restoration of telecommunications services
• Good communication skills, keen to learn and a team player
• Applicants with class 3 driving license will have an added advantage

• Assist EHS & Facilities Senior Engineer in daily operational works
• Prepare all reports for submission
• Monitor, analyze and prepare daily reports and equipment health check reports.
• Liaison with all vendors/users.
• Execute any follow-up actions.
• Prepare interim incident reports.
• Prepare a master maintenance schedule and manage the deployment of resources as scheduled.
• Responsible to handle all projects upgrading and fitting out matters with supervision to completion and taking over.
• Any other works related to the operation of the building as assigned

• Degree in Electrical Engineering / Mechanical & Air-Conditioning Engineering or equivalent with at least 2 years of relevant working experience
• Experience in project management and A&A works.
• Basic electrical, aircon, chiller, and air compressor knowledge will be an advantage
• Basic computer knowledge in MS Office
• Good interpersonal skills
• Ability to coordinate work on a tight schedule
• Possesses strong problem-solving abilities

SKILLS

Time Management Skills

Decision-Making Skills

Customer Service

PC literacy

ATTRIBUTES

Self-motivated with a strong and flexible attitude towards work

Ability to communicate at all levels

Excellent attention to detail and meeting customers’ requirements

Ability to work under pressure and to deadlines when required

The ability to prioritize and organize own workload

· At least 3 year(s) of working experience in the related field

· Maintaining a positive attitude and focus on customer satisfaction

· Preferably some experience and knowledge in retail selling will be a good advantage.

· Able to use basic computer skills such as Microsoft Word, Excel and Email.

· Able to converse in Chinese to liasise with mandarin speaking vendor &customers

.Must be able to work night shift or split shift
.Must be able to work extra hours or weekend if needed

· Loading and unloading of goods onto vehicle according to delivery order

· Perform pickups and collection for the company covering specific areas

· Ensuring safe receipt, retrieval and dispatching of goods

· Delivering goods to our customers in a safe, courteous, and timely manner

· Establishing and maintaining excellent customer service during delivery

· Class 3/4 Driving Licence

· Able to work night shift and split shift

· Able to work ot on weekend and split shift

· Other Ad-hoc duties assigned

.Must be able to work night shift or split shift
.Must be able to work extra hours or weekend if needed

We are looking for a Project Executive to join our expanding team! As a Project Executive, you get the chance to go behind the scenes and watch projects and events come to life. No two are the same and our Project Executives get to handle an exciting array of projects. You will be the go-between among vendors while managing clients and timelines.

• Play a key role in production, including overseeing and planning the launches/events/campaigns
• Dealing directly with the client for approvals and responding to requests in a timely manner
• Liaise directly with event, print and production vendors
• Manage client budgeting
• Work closely with Design & Planning team to execute their concepts
• Making sure we are taking advantage of the best and sustainable ways of doing business
• Juggle multiple projects and challenges simultaneously
• Great interpersonal and listening skills
• A high attention to detail

Requirement

• Independent, self-starter and confident
• Savvy with sustainable and environmentally-friendly ways of delivering a project
• Experience with corporate events, managing vendors and print production
• 
  

At Flash Concepts, we aspire to maintain the highest standards in our industry. As we take care of clients and projects, we take care to create meaningful careers and workplace where passion is valued and performance rewarded.

Achieving extraordinary results starts with you. Reach us at [email protected].

Responsibilities:

• Responsible for achieving business and sales objective / targets
• Hunt for new business within the Enterprise, Government, Agencies, Statutory board & Education sectors
• Handle account management matters and be the point of contact for customers
• Build strategic account relationships at all levels and develop new client relationships to achieve sales volume and profit goals
• Establish and grow strong pipelines for business opportunities
• Capture qualified opportunities in Salesforce.com and nurture the opportunity from lead to close
• Prepare proposals, and present solutions to customers
• Participate in GeBiz tenders
• Lead and work with various internal teams to formulate solutions and strategies to compete in a high competitive environment
• Work with cross functional teams to coordinate pre-sales, post-sales and support resources to drive successful closure and implementation for customers
• Any other ad-hoc duties as assigned by superior from time to time.

Role Requirements:

• Degree/Diploma in Engineering or relevant disciplinary with IT/Telecom sales experience.
• Familiar with telecom services like Dark Fiber, Lease lines, Ethernet, MPLS, Colocation, Cloud, SDN, NFV, IoT and etc.
• Familiar with GeBiz tender process
• Strong command of English and able to engage stakeholders
• Proven track record in achieving sales targets
• Independent, Self-motivated, energetic, resourceful, creative and able to work under pressure
• Outgoing with good interpersonal, communication and presentation skills
• Decision-making, problem resolution and creative problem-solving skills

Job Responsibilities:

• Perform assembly tasks

• Quality checking, picking, and packing of products

• Maintain high standards in all task

• Production line labour

• Required Good Eyesight

• Aircond Environment

• Day, afternoon & night shift available for selections

• Attractive salary + allowances packages

• Location: 26 Ang Mo Kio Industrial Park 2

Job Brief:

We are looking for Engineer, Managed Service Delivery who will be responsible for the end-to-end Telco and ICT project deployment for enterprise customers. It is a practical position that involves leading project implementations from a technology perspective meeting the timeline and the project budget. He/ She shall also be responsible to provide expertise in technical consultancy and network implementation services in the areas of LAN, WAN, Wifi, Network security, UC, System, Storage, Cloud and IoT technologies. He/ She shall take over from Pre-Sales/Customer Solutions the network design/plan that has been agreed with end customer and organize it into a managed service delivery plan including the generation of project organization, deliverable plan which includes configuration verification, transition plan to ensure onboarding of Day 2 service assurance.

Responsibilities:

• Responsible for translating high level technical design/solution into a low level deliverables.
• Owns the technical design and sign-off on all technical designs, taking over the management of partners and vendors.
• Identify and define the proper project deliverables for each party (including Partners) involved in the project and communicate clearly the KPI, milestone checks and all the measurables
• Define and drive technical requirements signed off with customer per schedule for implementation teams.
• Create detailed project organizational structure and responsibility matrix, assign appropriate tasks and responsibilities to the parties involved, forecast resource requirements for all aspects of project delivery
• Organize and manage an appropriate team/system/partner to monitor the project progress, anticipate, detect and handle problems in the project
• Front customer / vendor in terms of technical design / issues / discussion where need arises.
• Managing vendors to ensure the technical design are implemented as required.
• Ensure SAT and UAT are properly conducted in an end to end manner fulfilling what were set up in the being before any sign off and forecast milestone of contract payments following the contract set up, in short, handling of the Billing and Payment Management
• Conduct Proof of Concept tests for proposed technical solution or to resolve existing issues.
• Review and work on reducing project cost through higher productivity, the use of tools and streamlining of resources and processes
• Resolve any problems/issues detected in project execution by communicating/ negotiating with various parties involved, consultants, vendors, and etc; and/or escalating to higher level management
• Raise ordering form/work orders to suppliers/contractors
• Assist Pre-Sales Bid team on technical clarifications with customer if required.
• Demonstrated practical experience in technical architecting with networking technologies, preferably from major networking services providers and/or solution providers.
• Any other ad-hoc duties as assigned by superior from time to time.

Role Requirements:

• Diploma/Degree in Computer Science or IT, or with at least 2-3 years of relevant. working experience in IT Network industry and involved in Pre-sales or Post-sales of medium to large/complex Infrastructure.
• CCNA or CCNP certification is preferred.
• Checkpoint, Fortigate, SOPHOS, Aruba certification would be preferred.
• Familiar and conversant in Routing, Switching, Wireless, MPLS, DHCP, DNS, NAC, Proxy, Syslog, Firewall, SSL VPN, Network Management and Structured Cabling.
• Ability to perform independently and interface with customers, partners and account team.
• Good knowledge of consulting frameworks and methodologies.
• Good fundamentals in the understanding of the inter-dependencies of the services (application, system & network).
• Knowledge of IPV6 and the related security implications.
• Good interpersonal and communication skills, high adaptability and positive attitude are expected.
• A team player with determination to drive to excel.
• Excellent customer service skills.
• Self-motivated with a strong drive to succeed.

Lentor Ambulance provides Emergency Ambulance Service and Medical Transport Service to the general public of Singapore. Visit our website https://lentorambulance.sg for more details.

Join our team in this meaningful work of caring for others in their time of need.

As a Executive for Operations, you will manage non-emergency ambulance bookings, plan and allocate cases to our ambulance team, route planning , manage crew roster & equipment, and to ensure smooth running of daily operations.

Job Highlights

• Attractive performance incentive and bonus
• Career advancement
• Salary commensurate with relevant working experience

Duties & Responsibilities

• Perform email + call-taking functions include but not limited to enquiries, bookings, feedback
• Ensure accuracy of booking records
• Plan resource deployment according to project requirement
• Ensure operationality of crew and equipment
• Assign daily crew pairing and monitor crew movements
• Verify crew attendance and allowances
• Route planning for optimised vehicle efficiency
• Collect daily cash and ensure accuracy of cash records
• Perform any other office duties, as assigned by supervisor/manager

Requirements

• Any Diploma (minimum requirement)
• Good interpersonal and communication skills, multilingual is an added advantage (able to speak & write Mandarin is a bonus)
• Able to work in a fast-paced environment.
• MS Excel & WhatsApp knowledge
• Able to commit weekend and work overtime when needed (cover colleauges on leave or MC duties)
• Relevant experience in coordinating ambulance fleets (bonus)
• Training will be provided
• You may/will have roster Night duty and weekend duties monthly.

Work Location

• Link@AMK (7mins walking distance from Yio Chu Kang MRT station)

Only shortlisted candidates will be contacted for interview.

Candidate are advise to state your language capability clearly in resume/CV. Those with ability to speak and Listen in Mandarin is BONUS.

Responsibilities:

• Responsible for General Ledger, Accounts Payable & Accounts Receivable including maintaining fixed assets register.
• Perform monthly closing activities for FI and CO.
• Prepare monthly management reports.
• Coordinate annual physical stock take and prepare reconciliation.
• Monitor and plan for day-to-day operating cashflow.
• Process suppliers’ invoice and staff claim.
• Prepare monthly report.
• Prepare and submit GST to the government authorities.
• Prepare audit schedules.
• Liaise with tax agent for annual tax filing.
• Any other duties as assigned by supervisors such as filing with government agencies.
• Diploma or Degree in Accounting, Finance, ACCA or equivalent professional qualification with minimum 2 years relevant working experience

Working Location: Changi Business Park

Key Responsibilities:

1. Warehouse Operations: Oversee daily warehouse operations, ensuring efficient and effective storage, handling, and distribution of goods.

2. SAP System Management: Utilize SAP systems for inventory management, order processing, and tracking of warehouse activities.

3. Process Improvement: Identify and implement process improvements to enhance warehouse efficiency and reduce operational costs.

4. Safety Compliance: Ensure compliance with safety standards and regulations, maintaining a safe working environment for all employees.

5. Team Coordination: Coordinate with warehouse staff and other departments to ensure smooth operations and timely fulfillment of orders.

6. Inventory Control: Monitor inventory levels, conduct regular stock checks, and manage inventory discrepancies.

7. Reporting: Generate and analyse reports on warehouse performance, inventory levels, and other key metrics.

Job Requirements:

Experience: 3 to 5 years of warehouse working experience, with a strong background in using SAP systems.

Skills: Proficiency in warehouse management systems, strong analytical and problem-solving skills, excellent communication and coordination abilities.

Education: Diploma in logistics, supply chain management, or a related field is preferred.

Physical Requirements: Ability to perform physical tasks, including lifting and moving heavy items, as required.

Job Brief

You will be responsible for designing and deploying Infrastructure network security solutions and Managed Security solutions for our enterprise customers. You will work with a team of security professionals and together, build up Corporate’s Cybersecurity practice. As a project owner, you must be responsible for all technical project deliverables and see your project through from start to finish.

This rewarding role will best suit someone with network experience and the ability to work closely with our engineers to deliver large scale network solutions.

Responsibilities:

• Part of Cybersecurity Team to plan, design and build security defences to protect corporate’s, Telcom Infrastructure and SPTel’s customers’ networks.
• Be the subject matter expert during a cybersecurity incident, work with stakeholders for cyber forensic, prepare the incident report to management.
• Conduct Vulnerability and Risk Assessments of Corporate’s corporate and Telco network, manage deviation approval processes.
• Response to Threat Intelligence alerts and keep abreast of new cybersecurity threats.
• Support and Maintain Corporate’s Cybersecurity assets.
• Implement InfoSecurity Policies for Corporate and Cybersecurity systems.
• Build cybersecurity awareness and capabilities in Corporate.
• Support company ISMS and Cyber Incident Response Team.
• Conduct company-wide Table-top Cybersecurity exercise and Simulation regularly.
• Support regulatory compliance monitoring and reporting.
• Manage and support cybersecurity related projects.
• Be the system owner for security systems and appliances including Firewall, N-IPS, H-IPS, Anti-DDoS system, Server protection and Endpoint protection systems, PAM, Active Directory, TACACS, etc. Prepare MOP and raise Change Requests for system changes, eg. System upgrades, patching, bug fixes.
• Translate and Implement Managed Security Services Solutions according to Product Specifications.
• Conduct POC Testing and technical evaluation for new cybersecurity solutions.
• Supportt the Ops Centre and Tech Ops staffs in Cyber related investigation and trouble-shooting.
• Create Standard Operating Procedures (SOP) for cybersecurity product offerings.
• Create Cyber incidents playbooks and Hardening baseline, review and update regularly.
• Any other ad-hoc duties as assigned by superior from time to time.

Role Requirements:

• Tertiary qualification in Cybersecurity, Computer Science, IT / Engineering or equivalent.
• 3-10 years of experience in IT or Telecommunication Sectors.
• Minimum 2 years of experience in any Cybersecurity Domains.
• Knowledge of vulnerability scoring systems (e.g. CVSSv3, CVSSv4)
• Ability to conduct root cause analysis against vulnerabilities and determine feasible technical solutions.
• Ability to handle large datasets and perform vulnerability analysis, experience on vulnerability management tools is a plus.
• Ability to work alongside other security functions to determine vulnerability scoring and impact.
• Good understand application protocols in context of OSI network layers and technologies not limited to NGFW, WAF, Anti-DDOS, IPS, IDS and etc.
• Good understanding of encryption and tunnelling protocols (IPsec, SSL VPN, TLS, IKE, IKEv2, etc.)
• Professional Certifications such as CEH, CISSP, CCSP, SSCP, CRISC, GCIH, GSEC or equivalent will be an advantage.
• Candidates with Hands-on experience in security products or security domains (security monitoring, incident handling, vulnerability management and etc) will be an added advantage.
• Have a deep and strong knowledge of networking – switching, dynamic routing protocols, static and rule-based routing, etc. Certificate in any networking area is a plus.
• Good analytical, problem and critical thinking skills
• Good oral and written communication skills
• Ability to work collaboratively with cross-function teams. Enjoy working with different stakeholders to achieve desire outcomes.

1. Job Summary

As the Client Engagement Executive at New Hope Community Services, you will play a vital role in driving our mission to bring change into the lives of the displaced and disadvantaged in our community. This position is responsible for overseeing the operational aspects of our shelter / programme, ensuring the safety and well-being of our residents / clients are prioritised. Additionally, you will contribute to refining decision-making processes and implementing strategies to enhance operational effectiveness within the shelter / programme. The Client Engagement Executive works collaboratively with our dedicated cross-functional teams, community partners, and stakeholders, to be a Beacon of New Hope to the displaced and disadvantaged in our community.

2. Key Responsibilities

Client Supervision

• Provide administrative and operational support in overall Single Room Shared Facilities (SRSF) Programme operations. Ensure smooth running of SRSF Programme operations and oversee daily SRSF Programme operational issues and statistical collection.
• Handle day-to-day general queries from SRSF Programme residents.
• Assist in the admission and orientation of new SRSF Programme residents.
• Issue warning letters to residents for non-compliance with SRSF Programme regulations.
• Make recommendations for the discharge of residents to the Discharge Committee.

Conflict Management

• Manage moderate to significant disputes that may occur between co-living residents.
• Respond to incidents within rental units, such as de-escalating crisis situations and notify the Management / Housing and Development Board (HDB).

Workplace Safety and Health

• Support in maintaining the security, health, and safety of the SRSF Programme environment and liaise with external parties during emergencies (E.g., CNB, Police, Ambulance, etc.); upon discovery of illegal activities in the SRSF Programme, take immediate measures including notifying the police to stop such activities from continuing.
• Liaise with external parties for maintenance of SRSF Programme premises (E.g., Pest Control, Cleaning Services, etc.)
• Enforce SRSF Programme rules and conduct inspections for compliance with SRSF Programme rules.
• Develop, implement, and improve processes and effectiveness of incident management within the SRSF Programme environment, including adequate training of staff to handle incidents that may occur.

Stakeholder Management

• Responsible for building community partnerships including working with partners from Social Service Agencies, Institutes of Higher Learning Corporations, Statutory Boards, etc.
• Develop and maintain effective relationships with community agencies, corporate partners, as well as individuals.
• Support in community and corporate engagement activities / events for community organisations.
• Support in volunteer activities relating to community and corporate engagement activities / events.

Administrative

• Maintain records of the distribution of rations / assistance to SRSF Programme residents, including an inventory of in-kind donations.
• Ensure collection of SRSF Programme fees by the first week of the month.
• Support the maintenance and update of Operation SOP Manual (including urine test, etc.)
• Collect statistics for monitoring and evaluation of activities and programmes of the SRSF Programme.
• Implement information / data management system for effective collection and maintenance of client and operational data.
• Verify statistical collation and review information management system.

Others

• Any other related duties in New Hope CS as assigned by the Reporting Officer.

3. Accountability

• Reports to Operation Head and Centre Head

4. Competency Requirements

Core Competencies

• Communication: Excellent interpersonal and communication skills for effective communication with residents, team, community partners, and stakeholders.
• Leadership: Excellent team player with strong leadership and responsibility skills.
• Collaboration: Willing to work with the homeless and destitute. Able to handle shelter residents politely yet firmly.
• Good analytical and problem-solving skills.
• Self-motivated individual with the ability to work independently.

Technical Competencies

• Proficiency in IT Systems and Microsoft Office Suite (e.g., Microsoft Word, Excel, PowerPoint, etc.).

Education and Experience:

• Minimum Degree or Diploma in relevant disciplines
• At least 2 years of relevant working experience in similar sectors
• Willing to work shift hours (including weekends, and overnight shifts) and be operationally ready for emergency deployment on off-days.

The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related tasks other than those specifically presented in this description. This job description does not constitute a contract of employment.

Job Briefing:

SPTel is seeking a talented and competent Senior Executive to oversee and organize events that will make an impact to the target audience. Your role will include:

Events Planning and Logistics Management

As the lead for events execution within SPTel, you will need to work closely with content owners to achieve successful and cost-effective events, with close tracking of timeline and deliverables to achieve measurable outcomes such as improving awareness, customer satisfaction scores and increasing lead opportunities for SPTel. You will also be trained to perform product demonstrations for events.

You will also be responsible for ensuring the timely and efficient planning of customer gifting and appreciation events. Success will be measured by the entire event experience of internal and external customers.

Working in this role

To achieve these deliverables, you will work very closely with Marketing, Sales, Business Development, Corporate Affairs, IT and Product Marketing teams. Coordination with external agencies, partners and vendors supporting the organization will also be needed. We have a rapid pace of innovation at SPTel, and a successful candidate must be flexible and agile enough to thrive in a fast-paced environment.

A successful candidate will be organized and programmatic in his/her approach and having the positive acquisition of customers and nurturing of lead to opportunity as performance goals. He/she understands the importance of meeting timelines and is able to display strong project management and interpersonal skills. Successful experience in the telecommunications and IT industry will be an advantage.

This is a unique opportunity in an exciting, industry-leading technology business.

Responsibilities:

• Own and lead event marketing – A dynamic strategy that involves promoting products, services, or brands through carefully planned and executed events. It goes beyond traditional marketing methods by creating immersive experiences, content that engage and captivate audiences.
• Plan, propose, project manage and deliver events/tradeshows/workshops that can help SPTel reach out to and engage with our target audiences.
• Own, lead, plan, project manage, operate and execute to deliver a successful outcome with good customer experience and survey result ( NPS score and Brand survey) for all internal and external customer onsite and online events, webinar, conferences, seminar, tradeshow and Demonstrations in Singapore and regional.
• Lead, curate and produce speech, content and customers engagement activities, presentations, demonstrations together with external vendors and partners, customers and key stakeholders from cross functional teams in SPTel, ST Engineering and Singapore Power Groups.
• Lead and own the customer experience for SPTel's Innovation Hub/lab and InnoSuite and, customer networking, nurturing and retention events and Giftings.
• Responsible for sourcing for and negotiating with vendors and suppliers
• Support for promotional activities for the event
• Preparing and managing project budgets
• Prepare post activity reports and analyze success/failure for future improvements
• Follow up on leads generated from events to achieve marketing ROMI targets
• Responsible in ensuring excellent customer experience at all events. e.g. survey, brand, CE and NPS scores.
• Any other ad-hoc duties as assigned by superior from time to time.

Role Requirements:

• Bachelor’s degree in business, marketing, communications, or relevant field of study
• 5 years of experience in telco or IT industry is an advantage
• Good written and verbal communication skills
• Familiar with telecommunications, cyber security, IOT, cloud computing concepts & terminology is a plus
• Knowledge of KPIs and marketing techniques for event management
• Customer focus (sincerely wants to improve customer experience)
• Experience working in a fast-paced and highly cross-functional organization
• Independent and great team player with proven success managing time and juggling multiple projects in a high growth environment where priorities shift fast

The department aims to bring together and bond with the youths through a slew of fun and exciting activities and programmes while empowering them to explore their potential and interests.

The main role of Architectural Designer is to design and supervise Data Center projects (fit-out, brown field, green field). Architecturally the design shall be neat but still practical and functional. Additionally,
due to the nature of facility as Data Center, M&E is the key component of the building and Architectural and Structural elements need to be well coordinated with M&E. Therefore, skills to coordination and collaboration with M&E designers are essential. It is also necessary to coordinate with project stakeholders to complete project on time and deliver Data Centers with sufficient quality and within budget.

Job scope

• Perform Architectural consultancy works locally and internationally.
  (For some projects, Architectural Consultant will work together)
• Work closely with Client, Local consultants, PM, Constructors, Suppliers, Quantity surveyor based on the knowledge and experience of Architectural and Structural design.
• Assist Mechanical and Electrical designer from Architectural and Structural design point of view and do space coordination with M&E designers / engineers.
• Pre-sales / Pre-tender phase works will include:Conduct site survey
  Prepare proposal / presentation material for submission / tender interview
  Prepare supplemental material (SPEC, DWG) for quotation, review BoQ (Material and quantity)
  Conduct technical review and propose value engineering
• Feasibility study (volume study) of new Data Center, office etc.
• To perform concept & schematic design:

1. Summarize design requirement
2. Schematic design report

• To perform detail design:

1. Detail design development (drawings and specifications)
2. Tender document preparation (tender design brief, scope demarcation)

• To perform construction phase design:

1. Review of construction material / shop drawing
2. Shop drawing preparation (with drafter), coordination and obtain approval from client or local consultant
3. Periodical site inspection (internal check for quality improvement)
4. Verify site installation works are accordingly to design intent
5. Handover submission arrangement with drafter team and project team (As built DWG)

• Work closely with local consultants for Authority submissions (Architectural QP) and Structural PE endorsement (Structural PE)
• Design review of other employee’s Architectural design
• Guide and lead the Drafters for proper and high quality drawings
• Constantly learn latest DC technologies, green technologies and study applying to design
• Conduct internal training with engineering team for knowledge sharing to other employees.
• Summarize lessons learned from each project and contribute to design process improvement