• Responsible for increasing the online traffic, web shop revenue, and web leads for a product line.
• Research, understand, and interpret the needs of buyer personas for a product line in a variety of industries.
• Deeply understand key industries and how your product line brings specific benefits to each.
• Align web pages to the needs of the buying personas to convert traffic into online customers.
• Increase traffic to web pages by executing email and social media campaigns while assisting with advertising campaigns.
• Systematically survey web visitors and online shoppers to gather actionable feedback.
• Regularly report on traffic, revenue, and lead performance to marketing and sales leadership.
• Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).
• Curate all assets on YouTube channel for igus® product.
• Create posts about igus® product line on Facebook, LinkedIn, Instagram and Twitter.
• Monitor key online marketing metrics to track success.
• Create and maintain online listings across e-commerce platforms.
• Ensure that the brand message is consistent.
• Conduct research on market trends, brand’s audiences and competitors, and end-to-end consumer journey to drive engagements and conversions.
• Stay abreast of emerging digital tools and platforms, digital marketing trends, new technologies, and share insights with the rest of the team.
• As this position develops, the employee maybe assigned additional duties or special projects as deemed necessary by the management.

Requirements:

The successful candidate will be expected to possess and display the following skills, knowledge and attributes in order to excel in the role:

• Diploma in either Marketing, Digital Marketing, Mass Communication or relevant field. New graduates are welcome.
• At least 2 years of working experience in the related field.
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
• Excellent knowledge of MS Office applications, marketing computer software and online applications (CRM tools, online analytics, Google Adwords etc.)
• Working knowledge of ad serving tools
• Experience in setting up and optimizing PPC campaigns on all major search engines.
• Excellent organizational and multi-tasking skills.
• Outstanding communication and interpersonal abilities.
• Incredible attention to detail.
• A team-player with a customer oriented approach, contribute and work together with the rest of the team to meet the company’s goal & growth objectives.

Responsibilities:

• Tabulate quantities, estimate cost and request for quotation
• Knowledge of electrical products and costing
• Updating contract documents, drawings, and correspondences
• Submission of progress claims and site valuations
• Preparation of Variation Order for submission
• Liaise with subcontractors and clients
• Ensure the timely completion of given tender assignment

Requirements:

• Candidates must possess at least Diploma/Degree in Quantity Surveyor or Engineering or equivalent
• Minimum 1 year of QS experience
• Computer skills – Microsoft office skill (Excel, Words. AutoCAD, etc.)
• Independent, resourceful, pro-active, and responsible
• Able to work a under tight timeline
• Must be team player

Benefits

• 14 Days Annual Leave
• 14 Days MC
• AWS + PB (Depends of yearly Business)
• Yearly Entertainment Allowance
• Company Trip
• Company Activities

Responsibilities:

• Provide general administrative support to Maintenance Department.
• Maintain records of maintenance activities in the appropriate logs.
• Support preparing documentation and reports.
• Assist in regular maintenance inspection and liaise with the vendor for the schedule arrangement.
• Perform other general administrative duties assigned by Superior.

Requirements:

• Superior organizational skills and multitasking abilities.
• Strong communication skills.
• Attention to the little details.
• Problem-solving skills.
• Basic qualification or sufficient experience as an Admin in Construction Sector.

Responsibilities:

• Develop the project business locally and identify and directly target architects and developers for projects.
• Support local distributors with pricing, catalogues and project specification support.
• Achieve annual sales targets and assist in tender for projects
• Assist with market research or other local activities related to market and business development and sales growth.
• Promote brand awareness, identify prospective clients, and expand the clientele base for the company with focus on the construction sector.
• Take ownership and lead business development efforts in selected market segments.
• To execute plans and strategies set by General Manager and the company.
• Attend to sales enquiries and prepare quotations.

Requirements:

• Diploma, Degree in Marketing / Business or any relevant discipline
• Possess min 3 to 5 years experience in sales or marketing with good track records in working with developers, architectural and designer firms.
• Goals driven and hands-on in executing key measures
• High level of reliability and personal integrity
• Experience in the sanitary fittings industry will be an added advantage

· At least 3 year(s) of working experience in the related field

· Maintaining a positive attitude and focus on customer satisfaction

· Preferably some experience and knowledge in retail selling will be a good advantage.

· Able to use basic computer skills such as Microsoft Word, Excel and Email.

· Able to converse in Chinese to liasise with mandarin speaking vendor &customers

.Must be able to work night shift or split shift
.Must be able to work extra hours or weekend if needed

AMC Founded in 2006, licensed by the Singapore Police Force, Police Licensing and Regulatory Department. offers custom security solutions suited to your demands. We work towards meeting the unique needs of every client, be it an enhancement to your current security set up or a complete overhaul that includes:

• Virtual patrolling
• Facial recognition access control
• Remote vehicular access control
• License plate recognition technology
• Visitor Management System

Roles & Responsibilities

• Provide client support, assisting with troubleshooting and design, configuration and escalated problem management.
• Act as key project team members charged with the analysis of client and technical requirements, specifications development, solution design and development, and in some environments may consult on testing and deployment processes.
• Expected to be technology leads for specific technologies and to use their deep knowledge of these technologies to propose enhancements.
• Write reports and proposals and complete and maintain project documentation.
• Assist with the documentation of standard operating procedures relating to installations and fixes.
• BlackBerry® Administration Service Account Administration (Provisioning /creating /deleting /remote wipe of user accounts).
• Act as coach and mentor to more junior Implementation Engineers and Technicians.
• Assume responsibility for the co-ordination of the activities of the Engineers, in line with performance targets.
• Manage Symantec PGP Universal account Administration console and Symantec Altiris Endpoint Management.
• May be required to serve periodically on the customer service desk, providing third line telephonic, remote and on-site support and problem management.
• Included in higher complexity design work, with input to the design expected.
• Expected to take ownership of relevant technologies according to domain or specialization.
• Responsible for the configuration and Deployment of Cisco IP Phones 7940G, 7945G, 7961G
• Troubleshoot computer hardware, software, phone hardware (Cisco IP Phone), iPhone & Android systems and network operating problems and provide resolution.

Required Experience:

• At least 8 – 10 years' professional technical experience related to networking and infrastructure within a large scale (preferably multi- national) technology service environment.
• Hands on expertise with networking and security solutions e.g., Cisco Firepower, Fortinet, Palo Alto, TrendMicro or equivalent security solution, Cisco/Meraki, HP, Huawei routers and switches network solutions, ISE, Clearpass NAC solutions etc
• Experience in designing and building complex LAN and large WAN.
• Expertise in routing/switching technology, including BGP, OSPF, etc.
• Experience in designing and building complex data center network with Software Defined Networking (SDN) solutions such as SD-WAN, Cisco ACI, VMware NSX or any OpenFlow protocol.
• Experience in designing and building complex WLAN – Cisco/Meraki/ Aruba/ Alcatel/ Juniper Mist
• Experienced in installation and management of Exchange Server and Lync Server.
• Extensive in Network Access Control – ISE/ Aruba ClearPass
• Extensive hands-on LAN switches: Cisco N9K, Alcatel Omni Switches, Juniper EX switches
• Extensive hands-on Wireless site survey; Post & Pre heatmap generation
• Experience in designing and building complex campus network with Software Defined Access (SDA) solutions from Cisco or any other SDA vendors.
• Experience in network automation via scripting (e.g., Python, Ruby) or tools (e.g. Ansible, Algosec, Chef)
• Experience in designing and building network security (Checkpoint, Palo Alto, FortiGate, Cisco firewall, IDS/IPS, VPN, SSL), Content Networking (cache, load balancer, F5, etc.)
• At least once certification in Cisco and Microsoft.
• Experience in project management methodologies

If you love working with and delighting customers, are resourceful and love to organize fun experiences, we want to hear from you!

Read what it is like working at FunEmpire here: https://bit.ly/3RuyusY

Job Description:

• Client management and sales – client prospecting to identify their needs and creating suitable proposals and quotations that meet their requirements
• Client communication and relationship management - providing timely follow-up with clients via phone, email, virtual and in-person meetings to handle objections and negotiations
• Be accountable for increasing revenue and securing sales to achieve sales targets
• Provide professional customer service, client support and recommendations
• Build rapport and establish long term relationships with customers
• Proposal writing, quotation, invoicing and payments
• Events planning and coordination – liaising with various internal and external stakeholders to ensure creation of a successful event programme
• Assist in refining company’s sales strategy and processes
• Collaborate with Marketing team to suggest new marketing strategies and promotions

Job Highlights:

• Competitive salary and benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• Work in a fast-growing company and deliver real world impact
• International and collaborative team

Why Join Us:

• Join our fun and dynamic team to build the brand and business with us!
• Great learning opportunities (everything from client management, sales opportunities, proposal and pitching etc)
• Great career progression (if you perform well, you might be heading a team of sales executives more quickly than usual)
• Great working environment with capable people, merit-based systems and nurturing culture
• Flat working structure. We take your feedback and contribution seriously, and we want you to grow together with the company

Requirements

• At least 1-2 years of experience in corporate sales (events and/or hospitality sales will be preferred)
• Meticulous and great attention to details
• Highly organized with good time management skills
• Strong communication skills – verbal, written and presentations
• Able to work under pressure in a dynamic and fast-paced environment
• Proactive and can solve problems independently
• Work well with others as a good team player
• Demonstrate a high level of integrity and ability to handle confidential information appropriately
• Proficient in Microsoft Office, Google Workspace applications (i.e. Google Docs, Google Sheets, etc)
• Experience and working knowledge of CRM systems (e.g. Zoho, Hubspot, etc) is a bonus

Benefits

• Total Salary Compensation = Basic Salary + Sales Commission
• Basic Salary Range: SGD 3000 to SGD 4500 per month depending on qualifications & experience
• Sales commission and incentives (uncapped - the more sales you close, the more commission you earn)
• Achieve monthly sales targets and earn on average SGD 4,000 to SGD 5,000 OTE (with uncapped commissions) through a competitive commission structure
• Medical, dental and wellness benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• International and collaborative team
• Work in a fast growing company and deliver real world impact
• Hybrid work arrangement
• Regular team bonding gatherings, outings and year-end party to have fun with each other
• Company Incentive Trips

Roles & Responsibilities

Job Description

• Plan, design and direct construction activities, to ensure safe and timely delivery and completion of development works.
• Present management reports pertaining to progress of projects, personnel performance and problems encountered and appropriate and effective solutions.
• Cover site activities and documents, and timely report to management.

Requirements

• Candidate must possess at least bachelor’s degree/Post Graduate Diploma/Professional Degree in Engineering (Civil), Quantity Survey, Architecture or equivalent.
• At least 15 Year(s) of working experience in the related field is required for this position.
• Preferably Manager specialized in Engineering - Civil/Construction/Structural or equivalent.
• Experienced in Structural and Architecture works will be preferred

Job Responsibilities:

• Responsible for core system configuration as well as day-to-day user requests and incidents.
• Responsible for technical design, ServiceNow code and architecture, and work with key stakeholder to build solutions and processes, supporting maintenance, continual service improvement, and new capabilities on the ServiceNow platform.
• Collaborate with the Lead Technical consultant and stakeholder to optimize existing and develop new service catalog and associated flows with a focus on continual improvement and automation.
• Leverage Flow Designer to further mature the service catalog and migrate away from workflows.

Job Requirements:

• Bachelor’s degree in Computer Science or a related technical field.
• Min 5 - 8 years experience in ServiceNow or any other ITSM solution with client
• Hands on experience in development & deployment of ServiceNow or other IT workflow solution in client environment
• Solid understanding of best practises to be followed while configuration and integration of the ServiceNow or other IT workflow platform
• Have minimum ServiceNow Certified System Administrator or Certified Application Developer or Certified Implementation Specialist

Descriptions:

• Serve customers, take orders
• Assist in outlet operations and kitchen
• Food preparation
• Maintain hygiene and cleanliness at all times
• Ad hoc duties assigned by manager
• Food Hygiene Certificate preferred with relevant experiences in F&B settings
• Training provided
• Must be able to commit on weekends
• East & North East location

Please include the following information in your resume.

• Current & Expected Salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidates will be notified.

EA License | 18C9251 WGT Group

Registration No | R22111484 Ketty Lim

We are seeking a talented and creative CAD/3D/SketchUp Designer to join our team. The ideal candidate will have a strong background in computer-aided design, 3D modeling, and SketchUp software. You will be responsible for creating detailed designs, 3D renderings, and technical drawings to support our projects.

Job Scope:

• Develop accurate 2D and 3D designs using CAD, SketchUp and 3D Max.
• Collaborate with project teams to understand design requirements and objectives.
• Create detailed technical drawings, layouts, and models for presentations and production.
• Ensure designs meet project specifications, timelines, and quality standards.
• Make revisions to designs based on feedback and project needs.
• Stay updated on the latest design trends and software advancements.

Requirements:

• Proficiency in CAD (e.g., AutoCAD, Revit) , SketchUp and 3D Max.
• Strong understanding of 3D modeling and rendering techniques.
• Experience with additional design software (e.g., Adobe Photoshop, Lumion, or V-Ray) is a plus.
• Excellent attention to detail and problem-solving skills.
• Strong communication and teamwork abilities.
• Diploma or degree in Architecture, Interior Design, or a related field is preferred.

If you’re interested for the position, kindly send in your resume and portfolio for our consideration.

Responsibilities:

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 3 yrs sales experience

* Must be able to work night shift or split shift
* Must be able to work extra hours or weekend if needed

Inspecting surfaces to be tiled
Providing quotes and estimates (e.g. number of tiles and quantities of materials required, installation time and costs)
Surface preparation work (e.g. removing old grout and cement and cleaning and levelling surfaces)
Laying tiles in accordance with tiling plan, cutting tiles where necessary
Grouting gaps between tiles
Carrying out finishing work, where necessary

58 RECRUITMENT PTE. LTD. 19C9772 67026282

As a Baking and Packing Assistant, you will be responsible for the daily packing and preparation of bakery goods to desatch to customers, by ensuring that all products are baked and packed to perfection, consistent with the company’s quality standards. This is an entry-level position with opportunities for growth, where you will develop foundational baking skills and contribute to the overall success of the bakery team.

Key Responsibilities:

• Production: Pick, Pack and Prepare a variety of bakery items including breads, cookies, granola, and crackers.
• Follow standardized packing requirements and instructions to ensure product consistency and quality.
• Monitor packaging quality.

Order Fulfilment:

• Assist Head Baker with the daily order fulfilment (includes slicing and packing breads)
• Assist with any adhoc duties assigned
• Ingredient Preparation: Measure, mix, and prepare dough, batters, fillings, glazes, and toppings as directed.
• Assist with scaling and mixing ingredients according to recipes and production needs.

Quality Control:

• Inspect products during and after baking to ensure quality standards are met in terms of taste, texture, and appearance.
• Notify the Head Baker or supervisor of any issues related to product quality.
• Maintain a clean and organized work environment, adhering to food safety and sanitation regulations.
• Ensure work areas, machinery, and equipment are clean, organized and adhere to applicable safety rules and housekeeping requirements.
• Ensure that food handling and hygiene regulations are followed in accordance with standards.

Assist bakers and other team members in various tasks as needed.

Participate in team meetings and contribute ideas for product improvement or new items.

Provide support to the Head Baker in special projects and new product testing when required.

Monitor ingredient stock levels and notify the Head Baker of any shortages or needs for restocking.

Assist in receiving, unpacking, and storing bakery ingredients and supplies in a timely and organized manner.

• Sanitation & Safety
• Teamwork & Collaboration
• Inventory Management

Hours 05:00 to 14:00 5 days a week, rest days will alternate.

Job Scope:

• Provide administrative and logistical support for projects and training programmes
• Engage and work with project teams in the planning and managing project
• Engage in frequent stakeholder contact and communication of key information to facilitate delivery project management activities (interviews/test sessions)
• Provide coordination and administrative support to online survey admin
• Provide coordination and administrative support to ensure proper and timely completion of projects
• Smooth operation of training programmes- virtual classes over zoom, face to face classes, e-learning progs
• Preparation of logistics, materials, ordering of catering, zoom, evaluation forms.
• Setup/clear training materials in classrooms
• Receiving and welcoming participants and associates for interviews/tests
• Assist the group in any other admin/logistic work

Requirements:

• Preferably relevant working experience in administrative role
• Proficient in Microsoft Office applications (Word, Excel)
• Good analytical and communication skills
• Ability to work collaboratively within and with external partners
• IT savvy skills

Location: Buona Vista

Salary: $13/hour

Working Arrangement:

Contract Period: 6 months

EA License No: 96C4864

Reg. No.: R24121728 EUNICE WOO JING QI

Role:

• Ensure the safe, economical, and efficient operation and maintenance of marine equipment on ships in line with customer contracts/Charter Party agreements and within approved budgets, meeting the satisfaction of both owners and clients.
• Serve as the primary onshore point of contact for vessels regarding technical management and mobilization activities.
• Maintain regular communication with the owner regarding daily operations as defined and agreed with the Marine Manager.
• Oversee Statutory and Classification surveys for all vessel equipment and systems.
• Conduct preventive and corrective maintenance to avoid technical or operational non-conformities that could lead to downtime.
• Provide proactive feedback to the Fleet Manager and Marine Manager to support continuous improvement of the PMS maintenance system.
• Monitor and follow up on vessel technical performance and key performance indicators (KPIs).
• Take prompt action to address and improve performance in cases of non-conformities or deviations.
• Ensure corrective actions are implemented in response to technical incidents or non-conformities.
• Analyze breakdowns and technical incidents and recommend learnings for the fleet.
• Submit weekly technical status reports for the vessel to the Marine Manager.
• Plan, coordinate, and supervise vessel repairs and dry-docking in collaboration with relevant stakeholders.
• Arrange repairs, provide spare parts and service engineers, and oversee repair work during major breakdowns to ensure safety, quality, and cost efficiency.
• Handle insurance-related matters, including notifications, follow-ups, and settlements, in coordination with the Fleet Manager and Marine Manager.
• Lead vessel condition assessments.
• Participate in appraisals and selection of key vessel personnel.
• Comply with requirements and report any non-conformities.
• Collaborate with other fleet disciplines to optimize vessel and fleet performance.
• Proactively seek and implement effective solutions for both the company and its clients.
• Demonstrate flexibility in handling ad hoc situations.
• Actively contribute to improving operational routines and solutions.
• Perform other duties as assigned.

Requirements:

• Minimum of 3 years of relevant experience.
• Preferred sea time experience as Chief Engineer on offshore vessels.
• Familiarity with operations and technical aspects of OSVs.
• Proven skills in budgeting and cost control.
• Strong knowledge in the following areas

1. General vessel machinery, equipment, and systems.
2. Classification and statutory regulations.
3. Engine types, including Caterpillar, Cummins, Wartsila, and Niigata.
4. FPP, CPP, Z-Pellers, and Azimuth drives.
5. DP systems and maintenance.
6. Diesel-electric drives and hybrid engine configurations.
7. Computerized PMS and related software.

• Preferably experienced in ship management.
• Availability to travel on short notice.
• Strong communication and information-sharing abilities.

Company Background

Ouji (Singapore) Pte Ltd, proudly stands as a vital part of the WL Centralin Group, a multinational force in the fast-moving consumer goods (FMCG) industry, with a global footprint encompassing Europe, Southeast Asia, and Oceania, with a presence in countries such as Japan, China, Singapore, Malaysia, Taiwan, Indonesia, Thailand, Vietnam, Australia.

Summary/key point of the roles:

The responsibility of the role of a Trade Marketing Executive includes, but is not limited to managing promoter activities and training, liaising on POSMs (Point of Sale Materials), overseeing trade displays, and conducting market pricing research. The ideal candidate should be able to think out of the box with great analytical thinking and be resourceful to meet tight deadline.

Job Description

• Ensure that products are displayed prominently in retail stores to enhance brand visibility and attract customers, while implementing strategies to optimize product placement and visibility through shelf positioning and signage.
• Create and analyze sell-out reports to monitor product sales performance in retail outlets, identifying trends, patterns, and opportunities from sales data to guide future marketing and sales strategies.
• Develop, plan, and orchestrate B2B and B2C events including trade shows, product launches, and promotional campaigns.
• Manage POSM production and distribution, execute trade marketing activities, analyze market trends and sales data, and oversee trade displays and promoter training.
• Boost sales and brand recognition - create and execute trade promotions alongside distributors and retailers, ensuring all efforts align with the bigger marketing plan.
• Forge a dynamic team of product evangelists by training and mentoring promoters and product trainers to excel in retail settings.

Job Requirements:

• Bachelor’s degree in marketing, business administration, commerce, or any related field is required.
• Minimum of 2 years of experience in trade activation within the consumer products industry is required, with prior experience in a trade marketing role often preferred.
• Strong analytical skills to assess market trends, sales data, and consumer behaviour are crucial.
• Pleasant personality, creative, team player and proven success working independently.
• Knowledge of strategic planning principles and marketing best practices.
• Possess good stress management skill and able to meet tight deadlines.

· Preventive and breakdown maintenance of equipment, machinery, and vehicles.

· Implementing new automation systems to improve productivity in knitting, tailoring, retail, and F&B equipment.

· Evaluating the feasibility of using whole garment knitting machines for our products.

· Developing automated machinery to safely collect used cooking oil for trade with biodiesel and SAF manufacturers.

· Supporting the implementation of green initiatives, including converting gas-fired ovens to electric ovens and installing electric vehicle chargers.

Requirement: Bachelor’s degree in Mechanical Engineering or a related field; a Master’s degree is a plus.

• Professional Engineering (PE) license is preferred but not mandatory.
• Minimum of 8 years above experience in mechanical engineering, specifically in the field of industrial machinery and tools.
• Proficient in CAD software (SolidWorks, AutoCAD, or equivalent) and simulation tools.
• Strong understanding of mechanical principles, materials science, and manufacturing techniques.
• Experience with project management and the ability to meet deadlines.
• Excellent problem-solving skills and attention to detail.
• Strong interpersonal and communication skills, both written and verbal.
• Ability to work collaboratively in a team-oriented environment.

EA License No: 96C4864

Reg. No.: R1873093 LOH CHIANG SOON

Working hours:

- 2 to 3 weekdays per week

- 4 hours shift

- $12 to $15 per hour

Job description:

- Manage job postings

- Shortlist candidates

- Schedule interviews

- Flexible hours and schedule

- Screening resumes to determine which candidates meet the minimum requirements.

- HR experience preferred but not necessary

Permanent Part Time Admin

Job Scope

1.) Follow-up on email enquiries and checking of documents to ensure correct documents are presented

2.) Co-ordination of documents and work flow between respective departments within the company and respective partners

3.) Ensuring any outstanding documents and admin matters are handled in timely manner

4.) 10am to 4pm, minimum 3 days per week

Compensation

1) $12 to $15/ hour or $1200 to $2400 per month

Job Description:

Provide recruitment support for all levels of staff including:

• Job advertisement posting;
• Screening resumes to determine which candidates meet the minimum requirements;
• Conducting interviews to narrow the number of potential candidates who will be interviewed by the hiring Director;
• Conducting reference checks by verifying employment information and contacting the professional and personal contacts provided by the candidate;
• Schedule interviews for hiring Director via online or face to face.

Requirements:

• Preferably Entry Level specialized in Human Resources or equivalent;
• Excellent communication skills;
• Training will be provided for candidates with minimum experience.

Maneuver Marketing

Our Vision, Mission & Success are fuelled by our commitment to be a driving force of positive change to the health of everyday consumers, providing conscious, high-quality & innovative supplement products.

In just 5 years, we kicked off our own DTC Health & Wellness brand from scratch and scaled it to USD$150M+ in annual sales, serving more than 3,000,000 customers worldwide with an average of 4,000 daily orders across 9 SKUs.

These results caught the attention of The Financial Times, as they ranked us among APAC top High-Growth Companies in 2023, and in 2024, we've been awareded 2nd place on the E50, jointly organised by The Business Times and KPMG in Singapore. This is just the beginning of our journey though, and you could be part of the next stage of our growth!

Your Next Role

We are looking for an experienced Support Engineer to manage all our technical escalations, handle end-to-end onboarding and offboarding processes, as well as security management.

In this role you will be responsible for maintaining IT assets, handling ad-hoc setups and integrations, conducting root cause analysis during outages, and responding to various technical issues that impact business continuity.

You will have the opportunity to work on Shopify and its Tech Stack, maintain the software we leverage to the platforms we integrate, thus supporting the thousands of orders we process daily from customers worldwide.

What You'll Do

Onboarding & Offboarding

• Manage user accounts, system access, and permissions for new and departing employees
• Ensure seamless transitions by coordinating IT resources and hardware for onboarding and offboarding activities

Access & Security Management

• Oversee user access rights, permissions, and roles across systems
• Implement and monitor security protocols to ensure compliance with best practices
• Detect and address security vulnerabilities, ensuring timely resolution

IT Asset Management

• Maintain an up-to-date inventory of IT hardware and software assets
• Ensure optimal performance and lifecycle management of all hardware
• Recommend upgrades or replacements based on technical requirements and system performance

Handle Technical Escalation & Support

• Respond swiftly to technical escalations, including:
  Website functionality errors or downtime
  Promotion and discount code issues
  Checkout system failures
  Social media or CRM connection outages
• Troubleshoot and resolve issues that impact system performance and user experience

Root Cause Analysis & Outage Management

• Investigate and resolve the root causes of outages and other critical incidents
• Provide clear reporting on incidents and implement solutions to prevent recurrence

Support Ad Hoc Tasks & Projects

• Lead IT setups, integrations, and other ad hoc projects as needed
• Collaborate with cross-functional teams to deliver IT solutions that enhance productivity and security

How You’ll Succeed

Maneuver is an OKRs, KPIs & data-driven company. While we embrace creativity, we are more data-driven than intuition-based. Your success will be evaluated based on a number of metrics.

System Uptime & Incident Resolution

• Ensure 99.9% uptime for all critical systems and respond to system outages or incidents within the defined SLAs.

Efficiency in Onboarding/Offboarding & IT Support

• Meet the onboarding/offboarding SLAs with minimal disruption to business operations and ensure access rights, security, and systems are properly managed.

What You'll Bring

• Bachelor’s degree in CS, IT, or related field, with 3-5 years of experience in Systems Engineering or a similar role
• In-depth knowledge of security best practices and compliance standards and proven proficiency in managing security protocols, access rights, and IT asset management.
• Strong knowledge of website management, checkout systems, CRM integrations, and promotion management
• Hands-on experience with troubleshooting IT incidents, conducting root cause analysis, and resolving issues
• Solid understanding of web technologies (HTTP, DNS, SSL, CDN) and cloud platforms (AWS, Azure, GWS, or Google Cloud)
• Experience integrating third-party applications and configuring tracking solutions like Pixel
• Excellent problem-solving abilities and strong communication and teamwork skills to navigate a wide range of technical challenges effectively
• Familiarity with performance optimization tools (GTmetrix, Google PageSpeed Insights), hosting platforms (Cpanel, Namecheap), and data analysis/ visualization tools (Google Analytics, Tableau, Power BI, Microsoft Clarity) will be nice to have.

Primary Roles & Responsibilities

•  The patching cabling between network equipment and client’s network
•  The installation of power cables from equipment to power supply in rack/cabinet/closet
•  The installation, troubleshooting and de-installing IT equipment (Servers / Network / Storage / etc) Install/swap out devices (e.g., phone, computers, cables, boards, edge routers, switches and etc.)
•  Complete all hard and complex Move, Add Change (MAC) requests within the defined service levels
•  Act as interface between client’s associates and management
•  Provide hardware break-fix services for network infrastructure
•  Perform onsite call-through, data, voice, website and security testing
•  Perform back-up testing to ensure all systems are connected to the client’s network as directed
•  Support carrier testing of circuits
•  Assist with facilities efforts such as vendor co-ordination and vendor supervision - Power and uninterruptable
• power supply (UPS) restoral - Water problems, - Emergency cooling restoration, - Fire suppression exercises,
• restoration, and post fire events
•  Support inventory management activities - Receiving inventory, - Tagging of assets, - Tracking spares (crash
• kits), - Ordering inventory, - Updating inventory records, - Prepare and return damaged equipment
•  Act as an interface, as needed, between associates at the applicable location and centralized project / operations / MAC management

Requirements:

•  Must be proficient in utilizing technical tools such as BERT testers, cable testers, and fiber testers.
•  Requires experience in working in communications closets
•  Must be able to perform rack and stack activities
•  Must be able to safely lift heavy objects
•  Must understand cable patching processes and procedures in copper and fiber
•  Experience in either or both CommScope and Corning structured cables (copper and fiber)
•  Must have a basic knowledge of data communications networking.
•  Must be able to assist in troubleshooting issues
•  Must understand network terminology
•  Requires good interpersonal communications skills
•  Must be able to explain technical issues in a way the client will understand an issue
•  Must be able to interpret a client’s issue in a way that will allow technician to facilitate a resolution

Education/Experience Requirements :

•  5+ years of experience in Data Centre operations and environment
•  Must have a basic knowledge of local and wide area networking.
•  High school Diploma or equivalent required

EA License no: 96C4864

Reg No: R23115903

DUTIES AND RESPONSIBILITIES

1. Perform building/ facilities/ property preventive and ad-hoc maintenance works
2. Supervise maintenance and servicing works carried out by contractors
3. Conduct routine building inspections and monitor the performance of the mechanical & electrical systems
4. Carry out breakdown maintenance works (eg. electrical, sanitary, plumbing, painting and building repair works)
5. Attend to breakdown of building services and tenants' service calls
6. Conduct fire and safety procedures
7. Assist and support any adhoc work assigned.

Requirement

1. Nitec/Diploma in Electrical / Mechanical Engineering or equivalent
2. NITEC Skills Certificates in ACMV or M&E services will be advantageous
3. Hands-on skill set in mechanical and electrical systems, with proficiency in maintenance, troubleshooting, and repair
4. Effective communication skills and ability to work as part of a team

Job Descriptions:

• Answering of phone calls, taking message and transferring calls
• Handle all incoming and outgoing mail and/or parcels
• General administrative duties
• Other duties as assigned by the Departmental Manager

Job Requirements:

• Diploma Holders
• Minimum 3 years' relevant experience
• Knowledge in Microsoft Office