We are seeking for a Customer Experience Manager to boost our CX initiatives, shaping the experience and overall satisfaction for our clients. Work with stakeholders, develop processes, and improve service delivery. If you're passionate about creating great experiences, join us!

Job Responsibilities:

CX Initiatives

• Liaise with relevant stakeholders on a series of CX improvement initiatives and subsequent deployments across various touchpoints
• Develop processes for CX implementation e.g. metrics reporting, service principles implementation
• Assist with the development and implementation of new and/or improved service delivery channels/ initiatives
• Assist in distilling learnings from the various insights reports and prototyping projects for the development of CX strategy, vision, framework and service principles
• Assist to track performance trends and monitor effectiveness of various CX-related interventions, monitor service level standards and to highlight areas that require resolutions (both in the short-term and long-term)
• Assist in tracking the implementation of the CX roadmap and propose areas that may require revisions

CX Training/ Recognition

• Work with internal stakeholders on the planning of the different types of CX training/ learning for various groups of staff, leaders and vendors
• Assist in the curriculum development of the different types of training programmes for staff, vendors and partners
• Perform periodic reviews of the training contents for the various types of training and assist to recommend revisions wherever necessary
• Monitor and identify best practices for internal learnings on CX and plan learning sessions to cross-share best practices
• Assist in establishing and monitoring of rewards and recognition programmes for CX efforts and achievements

CX Data-Driven Initiatives

• Work with IT Team on the integration of CX-related data sources and development of the dashboards for CX metrics monitoring by management and staff
• Coordinate and consolidate reports of customer experience across various touchpoints, and service metrics from omnichannel data points
• Conduct regular review of metrics to ensure they are relevant as business operations evolve, and metrics are captured at key `Moments of Truth’ for identified customer segments
• Track performance trends and monitor effectiveness of various interventions, monitor service level standards, and promptly highlight areas that require resolution

CX Forums, Administrative Duties & Others

• Plan, coordinate and organise meetings with internal stakeholders on CX discussions
• Work closely with Business Development to ensure consistent positive brand experience across various touchpoints
• Organise client appreciation events to engage and foster stronger relationship with Client
• Perform administrative duties e.g. procurement, budget utilisation tracking, logistics arrangements, finance related processing
• Assist and support in any other CXSE initiatives, when needed

Job Qualifications:

• At least a Degree in Business Administration or in a related field with minimum three (3) years of experience in Contact Centre industry
• Experience in customer experience related projects or service journey mapping or data analysis work would be an added advantage
• Sound knowledge in contact centre operations, telephony/IT systems and contractual terms
• Proficient in Microsoft tools and preparing of management reports

We are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!

Responsibilities:

• Handle inbound / outbound calls, emails, and chats from customers with professionalism and empathy
• Assist customers in navigating respective website and online services
• Maintain accurate records of customer interactions and transactions
• Collaborate with other team members to improve processes and enhance customer satisfaction
• Stay up-to-date with product knowledge and company policies
• To consistently meet set KPIs without compromising on quality service delivery

Requirements

• Strong communication skills, both verbal and written
• Customer-focused with a genuine passion for helping people
• Basic computer proficiency
• Ability to work well in a team and adapt to a fast-paced environment

*Prior call centre experience in healthcare would be an advantage

We offer competitive compensation, ongoing training, and a supportive work environment.

If you’re enthusiastic, eager to learn, and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

Interested candidates may WhatsApp us at 6015 6788 or email us at [email protected]

Job Summary

We're seeking a highly motivated and organized individual to join our team as a Social Media & Store Operation Assistant. As an entry-level role, this position will provide opportunities to learn and grow in the luxury retail industry. The successful candidate will assist in managing our social media presence, creating engaging content, supporting store operations, and ensuring seamless inventory management and order fulfillment.

Key Responsibilities

• Social Media Management: Assist in creating and scheduling posts, responding to comments, and analyzing engagement metrics on platforms like Facebook, Instagram, TikTok, and other social media platform.
• Content Creation: Develop and edit high-quality visual content, including photos and short videos, to showcase our luxury products. Customer Service: Provide exceptional customer service by responding to online and offline inquiries, resolving issues, and promoting products.
• Store Operations: Assist with store tasks, such as maintaining a clean and organized store environment, visual merchandising, and supporting sales events.
• Inventory Management: Assist with store inventory management, including: Conducting quantity checks to ensure accuracy. Assisting with inventory reporting and reconciliation. Maintaining organized inventory storage and ensuring all items are properly labelled. Assist with packing and preparing orders for shipment, ensuring timely delivery and high-quality packaging.
• Live Streaming: Assist with live streaming events on social media platforms, ensuring smooth execution and high-quality content.
• Administrative Support: Perform administrative tasks, such as data entry, reporting, and maintaining records.

Requirements

• At least 1 years of experience in social media management, content creation, or retail operations.
• Fluency in English and Mandarin (Mandarin speaking customer)
• Computer Skills: Proficient in Microsoft Office, Google Suite, and social media management tools.
• Soft Skills: Strong communication, teamwork, and problem-solving skills.
• Experience with retail management software and POS systems.

· Prepare and coordinate all export orders given by KDAS (Regional HQ).

· Process of shipments and all related activities timely.

· Liaise with overseas agents and warehouse on shipments arrangement.

· Ensure timely processing of the orders 2 days before deadline and accurate preparation of shipping documents.

· Liaise with customer’s orders and follow up on customer’s payment and shipments documentation.

· E-filing documents to share folder.

· Attend to any other ad-hoc duties or any related tasks that are assigned.

Responsibilities:

• Handling Full set of accounts up to profit/Loss, Balance Sheet, General Ledger.
• Filing GST and computing Annual Tax Return to IRAS.
• Able to Prepare Financial Statement

Requirements:

• Degree/Diploma in Accountancy/ACCA or equivalent.
• Those with practical experience or pursuing an ACCA course are also welcome.
• Have a positive work attitude with good communication skills, proactive with problem-solving skills, and able to work under pressure to meet a tight timeline.
• Proficient in English and Mandarin as to liaise with clients.
• Preferably have working experience in Accounting firm.

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 3 yrs sales experience

* Required to work any shift

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Role:

• Diagnose and troubleshoot problems with marine engines, auxiliary engines, steering systems, and other related components.
• Carry out repairs on inboard and outboard engines, including work on fuel, cooling, and exhaust systems.
• Perform routine maintenance to ensure all shipboard systems are functioning properly.
• Maintain cleanliness of the ship and engine room while onboard.
• Provide detailed reports on work performed and communicate the nature of repairs and services to customers.

Safety and Compliance:

• Follow all safety protocols and regulations to maintain a safe working environment.
• Ensure compliance with environmental regulations related to marine services and repairs.

Documentation and Reporting:

• Keep accurate records of all services performed, including time spent, parts used, and labor involved.
• Use service management software to log and track repairs and maintenance tasks.

Team Collaboration:

• Collaborate with other technicians and service team members to ensure efficient workflow and high levels of customer satisfaction.
• Assist in training and mentoring junior technicians as required.
• Perform any other duties as assigned.

Requirements:

• Diploma or equivalent; technical certification or associate degree in marine mechanics or a related field is preferred.
• Minimum of 2 years’ experience in marine service and repair.
• Strong mechanical skills and ability to solve problems.
• Proficient in using diagnostic tools and marine service equipment.
• Knowledge of marine engines, auxiliary engines, and cargo pumps.
• Ability to read and understand technical manuals and schematics.
• Capable of lifting heavy objects, working in various weather conditions, and performing physically demanding tasks.

Job Responsibilities - Maintenance

• Perform maintenance and repair work
• Requires to perform standby duties in the nights/ weekends/ public holiday about 4-6 times a month. Will be paid standby allowance.

Job Responsibilities - Field Technical & Special Repair Dept

• Responsible to perform daily repair works
• To carry out all necessary repair works as well as other duties as and when required
• Maintain good rapport and relationship with the team and clients
• Any repair works which require overtime to complete, must seek consent from the engineer

Job Requirements

• Candidates should possess NITEC/ Higher NITEC in Vertical Transportation / Mechanical / Electrical / Mechatronic, or other relevant technical qualifications.
• Preferably possess own transport.
• Only Singaporean need to apply.

Job Responsibilities:

• Provide general admin support to Central Kitchen daily operation

• Coordinate work with Outlets and Central Kitchen

• Use WMS system to perform picking , receiving , and stock take

• Keying daily invoice

• Maintain proper filing

• Stock-take

Job Requirements:

• Positive working attitude

• PC literate

• Independent and able to work in a team

• Other ad-hoc duties as assigned

Director Assistant and Administrative Support

1. Administrative Support: Manage schedules, appointments, and travel arrangements for the management team.
2. Communication: Handle correspondence, emails, and phone calls on behalf of the management.
3. Confidentiality: Maintain strict confidentiality of all sensitive matters related to business operations.
4. Task Management: Assist in personal and professional tasks, including event planning, project coordination, and handling ad-hoc requests.
5. Product Knowledge: Stay informed and updated on the latest bicycle models, accessories, and trends to provide valuable insights and recommendations.

If you are interested to join us, you are welcome to submit your resume via WhatsApp at +65 8182 7692. Thank you! =)

Job Title: Accounts Assistant

Location: Macpherson/Tai Seng

Job Type: Full-Time

Reports To: Deputy CFO

Job Summary: The Accounts Assistant will be responsible for managing the day-to-day operations of accounts receivable and accounts payable, third-party billing, intercompany billing, and monthly reconciliation of accounts payable. This role requires strong attention to detail, excellent organizational skills, and the ability to work collaboratively with other departments.

Key Responsibilities:

1. Accounts Receivable (AR): Process and manage incoming payments.
   Prepare and send invoices to clients.
   Follow up on outstanding invoices and ensure timely collection of payments.
   Maintain accurate records of all AR transactions.
   
2. Accounts Payable (AP): Process and verify invoices from suppliers.
   Prepare and execute payments to vendors.
   Reconcile AP accounts on a monthly basis.
   Maintain accurate records of all AP transactions.
   
3. Third-Party Billing: Manage billing processes for third-party clients.
   Ensure accuracy and completeness of billing information.
   Resolve any billing discrepancies in a timely manner.
   
4. Intercompany Billing: Handle billing transactions between different entities within the organization.
   Ensure proper documentation and accuracy of intercompany transactions.
   Reconcile intercompany accounts regularly.
   
5. AP Monthly Reconciliation:Perform monthly reconciliation of accounts payable.
   Identify and resolve any discrepancies or issues.
   Prepare reports on reconciliation status and findings.
   

Qualifications:

• Diploma or degree in Accounting, Finance, or a related field.
• Proven experience in accounts receivable, accounts payable, and billing.
• Proficiency in accounting software and Microsoft Office Suite.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• High level of accuracy and attention to detail.

Preferred Skills:

• Experience with intercompany billing and reconciliation.
• Knowledge of industry-specific billing practices.

• Great Working Environment With Family-like Culture
• Great Exposure and Learning
• Great Mentorship and Dynamic Team
• Events Facilitation and Client Interaction
• Events Set Up, Tear Down
• Manage Event Logistics and Operations
• Maintenance of Equipment and Logistics
• Customer Feedback
• Games Development

Requirements

• Minimum of 3 months commitment
• 6-day per week work arrangement
• Strong verbal communication skills and love speaking to crowds
• Outgoing, people-oriented, positive attitude, and great customer service
• Comfortable with physically demanding job scope; sporty
• Proficient with basic digital tools (e.g. Google Suites, Zoom, Google Meets, etc)
• No prior experience is required
• Class 3/3A driver’s license (not required but preferred)
• Students and Fresh Graduates are all welcome to apply

Benefits

• Competitive salary and benefits: SGD 800 to SGD 1200 / month (depending on experience and qualifications)
• Great learning opportunities
• Supportive and fun working environment with a nurturing culture
• Training and mentorship are provided
• International and collaborative team
• Work in a fast-growing company and deliver real-world impact
• Regular team bonding gatherings, outings, and year-end parties to have fun with each other
• Snacks, coffee, and drinks, in the office

Job Description
In your new role you will:

• Work as architect with system engineers to define IP specifications, architecture & test concept.
• Specify, rtl design and verify digital circuits in achieving high performance, low power, and efficient implementation for sensor IPs.
• Perform RTL design and behavioral model coding, Logic Synthesis, StaticTiming Analysis, and structural checks as LEC, Spyglass (Linting, CDC &RDC).
• Execute DFT/power integrity-related activities – Scan Insertion, ATPG &power analysis.
• Work with Physical designer to achieve timing closure and ECO fixes ifrequired.
• Conduct design reviews and support in documentation.
• Support verification engineer to define verification test items.
• Support in the roadmap formulation for the sensor IPs.
• Support view generation engineers to verify the correctness of the IPsviews.

Your Profile
You are best equipped for this task if you have:

• Bachelor/Masters Degree in Electrical Engineering or similar field with a focus on electronics.
• 8+ years of professional experience in the field of Digital Design with good knowledge of EDA tools (Cadence, Synopsys)
• Proven track record to formulate digital design architecture and concept& to work together in a team of designers.
• Proficiency in System Verilog and/or Verilog/VHDL for RTL design and verification tasks
• Familiar with the entire digital design flow as in LEC, Spyglass, defining constraints for synthesis, ATPG and primetime analysis.
• A good understanding of IP development flow , chip integration,timing-analysis, and testability.
• Knowledge in mixed signal IPs like ADC, PMU, oscillator and tempsensors would be an advantage.
• Basic Knowledge about Safety and Security standards and applications(e.g. ISO 26262 and ISO21434, respectively) – would be an advantage
• Good English communication and interpersonal skills.
• Strong analytical and problem-solving skills.

Responsibilities:

1. Oversee effective implementation of the Quality Management System throughout the Company.
2. Coordinate the review of quality procedures associated with continuous improvement initiatives in the Plant.
3. Ensure that all in-house systems and procedures are updated, revised and modified to meet statutory requirements and the needs of external certification bodies.
4. Organise and manage the internal audit system and the corrective action reporting system.
5. Host external Quality System audits. Manage the audit program to ensure that all nonconformities raised by certification bodies during audits are effectively corrected and independently verified.
6. Communicate with personnel at all levels, internally and externally to the Company, in relation to quality system matters.
7. Oversee effective implementation of Halal Quality Management System throughout the company and coordinate Halal certification programme.
8. Assume the role of a Qualified Person (QP) to oversee the export process. Ensure the compliance of the export consignments with importing countries’ requirements and submit declarations to the Singapore Food Agency.

Requirements:

1. Bachelor's degree in Food Science or related Degree and a minimum of 4 years of working experience in a food manufacturing environment.
2. Must have strong knowledge of the Halal food system, GMP, HACCP, ISO 9000, ISO 22000 and food safety regulations; including gap closure on audit findings.
3. Proficient in Microsoft office.
4. Posses excellent verbal and written communication skills.
5. Detail oriented, takes initiative, resourceful and adaptable.

Requirements & Responsibities:

• Shoud be able to take up company's shares by contributing funds and become a partner com Director
• Exceptional leadership skills to effectively lead managers
• should have at least seven to 10 years of experience, including at least five years in a management role
• Strong understanding of industry standards, business operations and regulatory requirements
• Excellent written and oral communication skills
• Planning and organization skills to facilitate goal-setting
• Innovative mindset to create new, effective solutionsAnalytical skills to interpret data
• Mathematical and financial skills for budgeting responsibilities
• Marketing Strategy: Create and implement marketing strategies that drive delivery of the target revenue and profit goals.
• Innovative: Drive innovations in direct and digital marketing processes and systems, to transform the companies marketing to best in class"
• Planning & Budgeting: Convert marketing strategies into budgets and resources allocation as well as operational and tactical marketing plans and programs
• Lead Through Change: Leaning into influence in a complex environment, evangelizing internally to cross-business investors', as well as externally to the targeted markets

Job Responsibilities:

Email Marketing:

• Create email campaigns that drive customer engagement, retention, and revenue
• Optimize email campaigns for maximum open and click-through rates
• Develop segmentation strategies to ensure the right message is delivered to the right audience
• Monitor email campaign performance and provide regular reporting and analysis
• Stay up-to-date with the latest email marketing trends and best practices

Social Media Marketing:

• Creating engaging posts for popular social media platforms. (MUST knowledge in Tiktok ADs, Facebook ADs etc)
• Reading and responding to comments, questions and messages from social media followers.
• Leading and motivating sales team with marketing strategies.
• Monitoring social media platforms to identify conversations about relevant brands and topics.
• Creating social media marketing goals and tracking related key performance indicators (KPIs).

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business.
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations.
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals.
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions.
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment.

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns.
• To develop negotiation and presentation skills to communicate effectively and clearly to others.
• To understand of audience engagement and other business support functions.
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis.
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options.
• To develop company business campaigns and enhance campaign awareness and campaign visibility

Responsibilities:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV / Restaurant Service / Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

Responsibilities:

• Clean and maintain guest rooms according to set standards and procedure Responds timely to guests’ special request for miscellaneous items like cribs, cots, extra towels, etc
• Follows departmental policies and procedures.
• Adhere to personal grooming and hygiene standards
• Any other duties as may be assigned from time to time.

Requirements:

• Able to perform basic cleaning duties and relevant experience a plus
• Highly responsible & reliable
• Willingness to perform shifts

Responsibilities

· Assist Test Engineers in leading and supporting Test Technicians for all test-related activities for Server & Rack products in production.

· Support PXE Server configuration and basic troubleshooting for test processes.

· Perform and maintain the server run-in, burn-in, and power test processes under the guidance of Test Engineers.

· Test, analyze, and perform preliminary troubleshooting of production failures; escalate unresolved issues to Test Engineers.

· Liaise with Test Engineers to implement and maintain test programs and configurations.

· Participate in Kaizen and continuous improvement activities to enhance processes and efficiency.

· Update and maintain test records and documentation, including Working Instructions and master lists.

· Provide basic training and mentoring to Test Technicians on test procedures and troubleshooting techniques.

· Support New Product Introduction (NPI) processes and assist in production ramp-up.

· Participate in ISO-related activities (implementation and maintenance).

Requirements

· Diploma in Engineering / Nitec with 2–4 years of relevant experience in testing and debugging in a manufacturing environment.

· Good understanding of test methods, processes, and concepts.

· Basic knowledge of programming and debugging skills.

· Ability to collaborate effectively with peers, engineers, and supervisors.

· Strong organizational skills and the ability to multitask under pressure.

· Willingness to perform shift work as required.

· Proactive mindset and willingness to learn and support continuous improvements.

Compliance with RBA standards

Job Responsibilities:

• Develops new & existing software systems by designing, developing and installing software solutions to support business requirements.
• Prepares and install software solutions by determining and designing system specifications, standards, and programming.
• Support and maintain all software libraries and databases through proper documentations.
• Conduct network / software load and performance tests.
• Follows the software development lifecycle.
• Developing quality assurance procedures
• Provides information by collecting, analyzing and summarizing development and service issues.

Job Qualifications:

• Bachelor's Degree in Computer Science or Engineering or related technical discipline
• Experience with OAuth, JWT
• Experience with building APIs and services using REST, GraphQL, SOAP, Healthcare Protocols etc.
• Experience with Node.js.
• Experience with modern front-end stack like React, CSS, HTML , etc.
• Experience with server hosting engines such as Nginx, Apache.
• Experience in database management (MSSQL, Oracle)
• Ability to work with multiple operating systems (Unix - RHEL, Windows Server, Windows Clustering)
• Experience in development of distributed/scalable systems and high-volume transaction applications
• Excellent analytical and problem-solving skills.

Responsibilities:

• Responsible for cleanliness of public area
• Sweep, scrubs and mop floors
• Conduct frequent checks of all restrooms and clean them, replenishing amenities as required
• Vacuum carpet, hard floors
• Upholstery using appropriate machine and mechanical attachments
• Ensuring economical use while replenishing supplies into restrooms
• Carry out correct procedure for rubbish disposal
• Reports all defects and update superior
• Responsible for correct care and maintenance of all machinery and tools used

Responsibilities:

• Maintaining and monitoring project plans, project schedules, work hours, budgets, and expenditures.
• Organizing, attending, and participating in stakeholder meetings.
• Documentation and following up on important actions and decisions from meetings.
• Preparation of necessary presentation materials for meetings.
• Ensuring project deadlines are met.
• Determining and assisting in project changes.
• Providing administrative support when required.
• Undertaking project tasks as required.
• Assist in the development of project strategies alongside the management.
• Ensuring projects adhere to necessary frameworks and all documentation is maintained appropriately for each project as required.
• Assessment of project risks and issues and providing solutions wherever applicable.
• Ensure stakeholder views are managed and aligned towards the best solution.
• Facilitate meetings where appropriate and distribute minutes to all project team members.
• Adhere to project management calendar for fulfilling each goal and objective.

Requirements:

• Working hours & days : 5.5 days work week.
• Working location - CBD Area.

Responsibilities

• Purchase administration and order processing.
• Negotiate with suppliers for the most cost-effective deal.
• Negotiation of pricing, credit terms and supplier contracts, delivery schedule.
• Monitor cost and project budget and develop cost forecasts.
• Vendor development-evaluate vendors based on quality, on-time delivery, and cost.
• Competitiveness.
• Source of quotation and liaise with suppliers, manufacturers, and relevant internal.
• Departments.
• To perform any other duties as assigned by management.

Requirements

• Preferably having experience in relevant fields.
• Team players and committed to work.
• Good communication and negotiation skills.
• Proactive in solving problems.
• Good in planning, organizing, and prioritizing assignments.
• Able to implement improvement processes.
• Independent, able to work under pressure, as well as multi-tasking.

Sales Executive Responsibilities:

• Setting sales goals and developing sales strategies.
• Researching prospects and generating leads.
• Contacting potential and existing customers on the phone, by email, and in person.
• Handling customer questions, inquiries, and complaints.
• Preparing and sending quotes and proposals.
• Managing the sales process through specific software programs.
• Building and maintaining a CRM database.
• Meeting daily, weekly, and monthly sales targets.
• Participating in sales team meetings.

Sales Executive Requirements:

• High school diploma/GED.
• 1+ years of sales experience.
• Excellent customer service and sales skills.
• Strong verbal and written communicator.
• Excellent phone and presentation skills.
• Proficiency in Microsoft Office, CRM, and sales software programs.
• Good negotiation and problem-solving skills.

We are seeking a dedicated Clinic Executive who can proactively address issues that arise in patient care and vendor liaison as well as to assist in the daily administrative operations of our clinic.

Job Scope includes and is not limited to:

Receptionist Duties:

• Answer telephone calls, and schedule patient appointments
• Answer queries about the clinic.

Administrative Duties:

• Obtain, key and maintain patient data records
• Provide clear guidance on basic clinical procedures
• Assist in patient health insurance claims process
• Assist in online billing system and claiming for panel insurances
• Manage internal and external communications
• Arrange hospital admission, laboratory, and imaging services when required
• Assist in the mediation process between patients and healthcare providers
• Manage the clinic's inventory count and assist to order stock and supplies when low.
• Oversee the purchasing, maintenance, and repair of clinic equipment when required.

Clinical Duties:

• Dispensing of medications
• Financial counselling
• Chaperone/Accompany the Doctor during consultation when required
• Ensure the safety and cleanliness of the premises and consultation rooms
• Sterilize medical equipment and sanitize designated areas.

Job Requirements;

• Minimum O'Levels or equivalent
• Relevant experience in clinic / healthcare setting preferred.
• Excellent interpersonal skills for liaising with patients, healthcare providers, and specialists, as well as the public.
• Excellent written and verbal communication skills.
• Excellent organizational skills to ensure that quality services are provided.
• Computer literate/savvy
• Able to work on weekends