We are seeking a data-driven and customer-centric CRM Manager to lead our customer relationship management strategies at Novela. The ideal candidate will have a strong understanding of retail consumer behaviour, especially within the beauty industry, and will be responsible for developing, implementing, and optimizing CRM initiatives that drive customer engagement, loyalty, and revenue growth.

Key Responsibilities:

CRM Strategy & Implementation:

• Develop and execute CRM strategies to enhance customer engagement, retention, and loyalty.
• Build segmented customer journeys and campaigns tailored to various customer groups based on behavioural data, demographics, and purchasing habits.
• Lead CRM automation efforts and implement new tools or systems to enhance the customer experience.

Data Analytics & Insights:

• Analyse customer data to identify trends, behaviours, and preferences that drive engagement and optimize campaign effectiveness.
• Leverage customer data to create personalized offers, recommendations, and communications to increase purchase frequency and average order value (AOV).
• Monitor and report on the performance of CRM campaigns (open rates, conversion rates, retention rates) and identify areas of improvement.

Customer Segmentation & Personalization:

• Develop and refine customer segmentation models to create highly targeted marketing strategies.
• Implement personalized communication across multiple channels (email, SMS, social media, etc.) to enhance the customer experience and increase retention.
• Utilize predictive modelling and advanced data analytics to anticipate customer needs and behaviours, driving proactive engagement strategies.

Loyalty Program Management:

• Oversee the development and management of the customer loyalty program, ensuring it delivers value to both the business and the customer.
• Continuously optimize the loyalty program through data insights to increase customer retention, lifetime value (CLV), and program participation.

Cross-Functional Collaboration:

• Work closely with marketing, e-commerce, and sales teams to align CRM strategies with broader business goals and promotional efforts.
• Partner with product teams to gather insights on consumer behaviour and influence product offerings that align with customer preferences.
• Collaborate with IT and data teams to ensure CRM systems and databases are optimized for performance and data accuracy.

Market & Consumer Trends Analysis:

• Stay up to date on industry trends, competitor CRM strategies, and evolving consumer behaviour, especially within the beauty and retail sectors.
• Apply learnings from market trends to innovate CRM programs and enhance customer touchpoints across all channels.

Requirements:

• Bachelor’s degree in Marketing, Business, Data Science, or related field.
• 5+ years of experience in CRM, customer engagement, or loyalty marketing, preferably within the retail or beauty industry.
• Strong knowledge of retail consumer behaviours, with a focus on the beauty sector.
• Hands-on experience with CRM tools and platforms (e.g., Salesforce, HubSpot, or similar).
• Proven track record of managing successful CRM campaigns and loyalty programs in major retailers or online marketplaces is a must.
• Strong analytical skills with the ability to interpret complex data and translate it into actionable strategies.
• Excellent communication and project management skills.
• Ability to lead cross-functional teams and manage multiple projects in a fast-paced environment.
• Proficiency in segmentation, predictive analytics, and CRM automation tools.

As a Content and Community Engagement Lead, you will play a key role in building and nurturing a vibrant online and offline community of beauty enthusiasts. You will lead the development of compelling content that resonates with our target audience and drives engagement across social media and community platforms. Your goal is to foster brand loyalty and strengthen relationships between Novela and its customers through innovative content strategies and community-building initiatives.

Key Responsibilities:

Content Strategy & Creation

• Develop and implement a comprehensive content strategy across all digital platforms (social media, website, email, etc.) to support business objectives.
• Collaborate with internal teams and external partners to create engaging, high-quality content (videos, newsletters, social media posts, etc.) that aligns with Novela's brand voice and resonates with the beauty community.
• Monitor trends in the beauty industry to ensure content is relevant, fresh, and innovative.
• Optimize content for SEO and track its performance using analytics tools to continuously refine the strategy.

Community Engagement

• Build, manage, and grow an active and engaged community of beauty enthusiasts across Novela’s social media platforms (Instagram, TikTok, XHS etc.).
• Develop and execute initiatives to increase brand awareness, customer engagement, and retention, including contests, giveaways, and influencer collaborations.
• Organize community events, both online (webinars, live streams) and offline (store events, beauty workshops), to foster direct engagement with customers.

Influencer & Brand Advocacy Program

• Identify, cultivate, and manage relationships with influencers, bloggers, and brand advocates who align with Novela’s values.
• Create and manage an influencer marketing strategy to promote Novela products through partnerships and collaborations.
• Track and measure the effectiveness of influencer campaigns and community initiatives, adjusting strategies to maximize impact.

Customer Insights & Analytics

• Gather feedback from the community to understand customer preferences, pain points, and emerging trends.
• Leverage data and analytics to identify opportunities for deeper engagement, new content ideas, and community growth.
• Prepare regular reports on content performance, community growth, and customer insights for the leadership team.

Requirements:

• 3-5 years of experience in content creation, social media management, and community engagement, preferably within the beauty, retail, or lifestyle industry.
• Strong ability to craft compelling narratives and create multimedia content (copywriting, visuals, videos).
• Proven track record in building and nurturing online communities through social media, events, and influencer partnerships.
• Experience in organizing and managing events or community-driven initiatives.
• Deep understanding of all major social media platforms, including best practices for engagement and growth.
• Proficiency with social media analytics tools (e.g., Google Analytics, Buffer, Sprout Social, or similar platforms) to track and measure campaign success.
• Familiarity with SEO best practices and email marketing platforms (e.g., GetResponse, Sendinblue).
• A keen interest in beauty trends, products, and industry developments.
• Basic graphic design or video editing skills are a plus.

Job Description & Requirements

Assist in packing , trimming , rework of vegetables.

Packing into Finished Goods and printing labels and labelling.

Job Description:

• Handle fullsets of accounts, including monthly bank reconciliation & journal entries.
• Review monthly management accounts, perform financial analysis against budget and forecast on monthly basis and explanation of variance and trend.
• Oversee statutory filings including financial statements and tax
• Maintain Fixed Assets Register
• Reviewing Staff’s AP entries and staff claims
• Financial planning & Analysis for Sales, Cost and Inventory
• Liaising with the merchandising department for month-end inventory costing
• Oversee and liaise with external parties like external auditors, tax agents, corporate secretarial agents, local tax and government authorities as and when required
• Liaise with external parties for compliance and grant applications and claims
• Strong teamwork and interpersonal skills to collaborate effectively within the finance team and across departments
• Participate in process improvement projects
• Such other duties and responsibilities as may be reasonably requested by your immediate supervisor / the Head of Department from time to time

Qualifications:

• Bachelor's Degree in Accounting, Finance, or equivalent professional accounting qualifications
• Minimum of 5 years of experience as an Accountant or in a related role
• Professional work ethic, leadership qualities and strong personal integrity.
• Knowledgeable in accounting software is advantageous
• Knowledgeable in Autocount system would be a distinct advantage
• Prior experience in the E-Commerce industry is advantageous
• Meticulous attention to detail and a cautious to financial management
• High degree of proficiency in Microsoft Office Applications

Working Hours: Monday to Friday 9am to 6pm

Location: Next to Tai Seng MRT

Job Information

• Medical and Insurance Coverage
• Variable Bonus and Staff discounts
• Birthday leave
• Annual leave
• Staff Discounts
• Positive work environment with exciting welfare programs
• Excellent Career growth
• Collaborative work culture

Key Responsibilities:

• Assists in sourcing potential candidates through various channels, such as job boards, social media, professional networking platforms, and referrals.
• Maintains communication with candidates throughout the recruitment process, providing updates, interview details, and feedback.
• Assists in promoting the organization's employer brand to potential candidates, highlighting its culture, values, and career opportunities.
• Receives detailed instructions in building and maintaining a pipeline of potential candidates for current and future hiring needs.
• Updates and maintains candidate data in the CRM platform.
• Assists in creating job postings and posting them on various job boards and career websites.
• Ensures a positive candidate experience throughout the recruitment process, responding to candidate inquiries and providing timely feedback.
• Assists in tracking and maintaining recruitment data, such as candidate pipelines, sourcing metrics, and time-to-fill, to provide insights for talent acquisition strategies.
• Works closely with the talent acquisition team, HR colleagues, and hiring managers to support recruitment efforts.
• Performs any other related task as required.

Knowledge and Attributes:

• Basic understanding of the basic end-to-end recruitment process, including candidate sourcing, screening, and interview coordination.
• Basic knowledge of relevant labour laws, regulations, and ethical guidelines related to talent acquisition and candidate selection.
• Familiarity with applicant tracking systems (ATS) and basic recruitment software used to manage candidate data and workflows.
• Ability to assist in candidate sourcing activities, including searching for potential candidates on job boards, social media, and professional networking platforms.
• Skill in reviewing resumes and applications to identify qualified candidates for further consideration.
• Effective communication skills to interact with candidates and craft job adverts ensuring good quality adverts are posted to external sites.
• Being meticulous in managing candidate data and maintaining accurate records in the CRM
• Ability to prioritize tasks, manage candidate pipelines, and adhere to timelines in a fast-paced recruitment environment.
• Being open to learning and adjusting to the dynamic nature of talent acquisition.
• Willingness to work as part of a team and support senior talent acquisition partners in their efforts.
• Ability to handle sensitive candidate information with discretion and maintain confidentiality.
• A positive attitude and eagerness to contribute to the talent acquisition function.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in Human Resources or Industrial Psychology or related field.
• Relevant certifications are beneficial.

Required Experience:

• Entry level experience in talent acquisition, talent management, or related fields.
• Entry level experience in executing strategic talent acquisition plans that align with the organization's overall business objectives.
• Entry level experience in talent sourcing, candidate assessment, and implementing best practices for attracting and hiring top candidates.
• Entry level experience in employer branding strategies and initiatives to promote the organization as an employer of choice and attract top talent.
• Entry level experience in talent analytics and recruitment metrics to measure the effectiveness of talent acquisition efforts and make data-driven decisions.
• Relevant experience with Applicant Tracking Systems (ATSs) and HR databases.

EA License No.: 96C4864

Reg. No.: R22110485

Join our dynamic team as an Indoor Technical Engineer, contributing to our sales department by accurately interpreting customer inquiries and crafting comprehensive quotations that align with their technical needs while meeting company margins. As a Purchaser, you'll be responsible for procuring direct materials efficiently.

Responsibilities:

• Evaluate customer requirements and prepare high-quality proposals while adhering to commercial policies.
• Negotiate contract terms for mutual benefit and exceptional customer service.
• Liaise effectively with customers, ensuring top-notch after-sales support and relationship building.
• Collaborate with internal teams to provide accurate technical and commercial responses to clients.
• Maintain a meticulous log of customer sales inquiries and handle complaint reporting.
• Generate accurate purchase orders and oversee timely deliveries from suppliers.
• Manage emergency spares stock levels and handle material discrepancy complaints.
• Serve as a technical specialist for a range of igus® products, ensuring customer satisfaction and continual improvement in purchasing.
• Collaborate closely with the external sales team to surpass customer expectations.

Requirements:

The ideal candidate should possess:

• Tertiary education in Engineering or equivalent industry experience.
• Strong customer focus with excellent communication skills.
• Technical prowess to interpret and convey technical data effectively.
• Proactive, self-motivated, and organized with excellent teamwork skills.
• Ability to multitask, prioritize, and work toward common goals in a sales environment.
• Meticulous quoting and pricing abilities, problem-solving skills, and analytical thinking leading to creative solutions.
• Familiarity with the company's product range and basic computer applications.

If you're passionate about technical sales, possess exceptional communication and technical skills, and thrive in a collaborative environment, we'd love to hear from you! Apply now to be a part of our dedicated team.

We’re looking for someone energetic, proactive and resourceful to drive procurement for Grain. If you love delighting customers, take complete ownership of your duties, and strive for excellence, we want to hear from you.

Requirements

• Proven experience in procurement in the F&B industry, with hands-on experience with inventory management software.
• Good organisational and planning abilities.
• Strong negotiation and communication skills.
• A natural ability to build relationships and to work collaboratively in a fast-paced environment.
• A keen eye for detail and quality who will make sure we get top-notch produce at competitive prices.
• Experience or background in Halal product quality and specification checklist.
• Muslim (requirement by MUIS in order to receive and verify Halal goods)

Responsibilities

• Sourcing, negotiation, contract management and supplier relationship management (establish strong business relationships with our key suppliers).
• Work closely with the food product and culinary operation teams to execute on purchasing requirements.
• Receiving products to stage them for inspection, place them into inventory, or deploy them to the kitchen team for immediate use.
• Inspecting and examining products that have been delivered to determine conformance to the purchase specifications.
• Efficiently manage any procurement system and ensure compliance and accuracy.
• Keep and maintain accurate recordings of all incoming and outgoing items.
• Conduct monthly stocktake.
• Be part of the Halal team to ensure requirements are complied with.
• Any other ad-hoc tasks assigned from time to time.

What’s in it for you

• Work with a fast growing, at the same time, lean and mean team, to make real world impact.
• Have a lot of ownership and drive your own results and progression.
• Smart people who sweat the details and push for the highest standards.
• Training and in-house opportunities to help you grow.
• Other benefits include a competitive compensation package and birthday leave.

Responsibilities:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

Job Scope:

Technical Operations

• User support and Feedback management
• Work with internal stakeholders and Healthy 365 users to understand functionality, resolve issues, and identify opportunities for improvement.
• System and feature enhancements: Support in creating and implementing solutions to improve client's fitness tracker performance, integration with the Healthy 365 App, and overall user experience based on feedback and needs.
• Quality Assurance
• Conduct tests, and validations for new features and system improvements.
• Knowledge Base Management
• Leverage technology to develop and maintain an up-to-date knowledge base for common issues and solutions.
• Organise information to support Tech Ops and other teams effectively.
• Documentation Management
• Consolidate and maintain clear and comprehensive documentation of processes and procedures.
• Regularly refine and update documentation to ensure usability and relevance.
• Research and Innovation
• Explore industry trends in tech and wearables to recommend new features or improvements.

General administrative support

Finance-Related Tasks

• Process goods receipts and ensure accurate documentation.
• Update tracking files and perform data entry for financial records.
• Reconcile offline budget tracking against finance reports to ensure accuracy.

Meeting Coordination:

• Schedule and coordinate weekly/bi-weekly meetings with internal and external stakeholders.
• Book venues, send invitations, and manage logistics for meetings.

Meeting Preparation

• Prepare agendas in advance.
• Record and distribute accurate minutes for all meetings.

General Administration

• Perform other administrative duties as assigned to support the team’s operations.

Working Arrangement:

Location: Outram Park

Contract Duration: 6 Months

Job Requirements:

• Detail-Oriented: Strong attention to accuracy and thoroughness in work.
• Independent and Reliable: Ability to work independently, prioritize tasks, and meet deadlines.
• Technical Proficiency: Proficient in Microsoft Office tools, including Excel, PowerPoint, and Word.
• Proactive Problem-Solving: Spot opportunities, anticipate challenges, and take initiative to improve processes.
• Collaborative Mindset: Work effectively with teams, communicate clearly, and build strong stakeholder relationships.
• Eager to Learn: Show curiosity and enthusiasm for acquiring new skills and knowledge.

EA License No.: 96C4864

Reg. No.: R22110485

Job Description & Requirements

• Degree holder with >5 years of experience in performing AML/KYC duties (preferably CDD) within the financial service sector

• Strong logical reasoning skill; can consume a multitude of information to draw reasonable conclusion on a scenario in a structured manner

• Respectful and professional when challenging a past decision or quality of work

• Can manage pressure from high volume

• Fluent and articulate in both spoken and written English

• Self-started, team player; can work with stakeholders from other BUs.

• Experience with Detica appreciated, but not mandatory

• Candidates with Less 5 years of experience (3-5 Years) will be considered as L2 KYC Analyst.

We are seeking a motivated and experienced part-time telemarketer to join our sales and marketing team. As a telemarketer, you will play a crucial role in generating leads, qualifying prospects, and promoting our services to potential clients over the phone. Candidates with a proven track record in telemarketing or sales within the digital marketing industry, exceptional communication skills, and a strong passion for digital marketing technologies would be preferred.

Job Responsibilities:

• Conduct outbound calls to prospective clients to sell digital marketing solutions
• Understand and articulate our services' features, prices and benefits
• Identify customer needs and suggest appropriate solutions
• Follow up with leads and maintain ongoing communication to nurture relationships and drive conversions
• Arrange meetings with clients and demonstrate how our services can meet their needs
• Keep records of calls and record useful information
• Achieve monthly sales targets and goals

Job Requirements:

• Proficiency in Microsoft Office applications
• 1 - 2 years of experience as a telemarketer or similar role is preferred
• Understanding of SEO/SEM concepts and digital marketing strategies is an advantage
• Excellent communication skills with the ability to articulate information clearly and persuasively
• Goal-oriented with a track record of achieving or exceeding sales targets
• Ability to work independently and as part of a team in a fast-paced environment
• Proficiency in speaking to English and Chinese clients

Job Remuneration:

• Hourly rate: SGD 13 - 18
• Commission based on sales performance
• Opportunities for growth and advancement

Working Days/Hours:

• Flexible part-time hours, min 3 days/week

Interested candidates, please email your updated resume to [email protected]. We look forward to receiving your application.

Only shortlisted candidates will be notified.

Job Scope:

• Inputting and compiling data into our system
• Following up on course proposals and training providers' application forms
• Handling related requests
• Liaising with Community Centres (CCs) to follow up on engagement of courses and trainers-related matters
• Assisting with various administrative tasks to support the division
• Will need to support national-level project on certain weekends

Working Arrangement:

Mondays - Fridays (office hours)

Salary: Houly rated

Duration: 2 January 2025 to 28 February 2025

Location: Jalan Besar

Job Requirements:

• Minimum 2 years of working experience
• Self-driven, resourceful and passionate about meeting and working with people
• Good written and oral communications skills
• Shows competencies in preparation of slides & strong presentation skills
• Shows creativity and innovativeness in implementing new initiatives
• Possess knowledge and skills in social media platforms
• Willing to work on several weekends and weeknights
• Have strong organisational and communication skills and demonstrates experience in project and/or event management
• Possess good problem solving skills

EA License No.: 96C4864

Reg. No.: R22110485

Supporting financial management responsibilities, including the preparation of management accounts, financial and statutory reporting, and ensuring compliance with regulatory requirements. You will assist in the preparation and annual review of budgets and work closely with both internal and external stakeholders.

Requirements:

• A degree in accountancy, finance, or a professional certification (CA/CPA/ACCA).
• Proven experience in financial accounting within the Food & Beverage industry.

Responsibilities:

• Ensure timely allocation of funds, monitor bank accounts, and reconcile any discrepancies.
• Prepare Cash Flow Forecast and Weekly budgeting
• Assist in preparing financial statements, GST, and FY filings.
• Process and reconcile supplier invoices, ensuring accuracy and timely payments.
• Review and process staff and company expenses in line with established policies.
• Maintain robust internal controls to safeguard assets and ensure compliance with accounting standards and regulations.
• Collaborate closely with other departments on finance-related matters.

Key Responsibilities:

• Arranges and attends handover sessions to confirm, understand and verify the delivery details from relevant parties.

• Arranges and attends kick-off meeting, regular meetings, workshops and/or site surveys with the customer and vendors.

• Prepare delivery details, coordinate related vendors, perform pre-deployment test and ensure any dependencies has been addressed.

• Coordinate related vendors and customer to deliver as planned.

• Arranges and attends a handover and training sessions with customer and later ISCA for operation supports; and later obtain a sign-off from customer to mark delivery completion.

• Coordinates and implements internal or external delivery and operation for network infra including but not limited to L2/L3 networking, Internet connections, firewalls and cloud-based networking.

• Supports, assists and/or leads an engineering, design or isolation when necessary.

• Identifies, isolates and troubleshoots to resolve any hardware or software related problems.

• Conducts research and case studies on new technologies and solutions.

• Contributes to all stages of the service delivery and implementation (including planning, scoping, detailed designing, scheduling, resources planning against pre-defined deliverables).

• Ensures consistent and reliable service delivery approach in minimizing risk and cost associated with implementation.

• Facilitates technical design workshops, and pre-defined scope in order to integrate all factory products into an integrated solution.

• Implements and project manages the technical solution from inception to installation.

• Resolves client issues (services / product update or maintenance) via onsite or off site and providing support with projects and/or roll outs.

• Work closely with clients to address and solve technology issues, through utilization of the technical resources available.

• Ensure technical issues are resolved to guaranteeing client satisfaction.

• Ensure that the technical delivery of all services meets quality, scope and service level requirements.

• Ensure that all changes and other customer service requests are fulfilled timely and correctly.

• Leads problem resolution efforts and post-incident reviews.

Knowledge and Attributes:

• Must be able to be on 24x7 onsite standby rotation.

• Advanced knowledge and understanding of grand design criteria.

• Advanced knowledge of product and/or solution specifications, the detailed design framework and checklist.

• Excellent communicate skills, both verbal and written.

• Ability to plan activities and projects well in advance and take into account possible changing circumstances.

• Ability to maintain a positive outlook at work.

• Ability to work well in a pressurized environment.

• Ability to work hard and put in longer hours when it is necessary.

• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.

• Ability to adapt to changing circumstances.

• Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic Qualifications and Certifications:

• Bachelor’s degree or equivalent relevant in Information Technology or Computing or a related field.

• Relevant ITIL certification preferred.

Required Experience:

• Advanced experience required in network/ security/ systems/ storage administration and Monitoring Services within a medium to large ICT organization.

• Advanced experience in management agent, redundancy concepts, remote console architecture, and products within the supported technical domain (such as, Network, Storage, Security etc.).

EA License No.: 96C4864

Reg. No.: R22110485

Key Responsibilities:

• Arranges and attends handover sessions to confirm, understand and verify the delivery details from relevant parties.

• Arranges and attends kick-off meeting, regular meetings, workshops and/or site surveys with the customer and vendors.

• Prepare delivery details, coordinate related vendors, perform pre-deployment test and ensure any dependencies has been addressed.

• Coordinate related vendors and customer to deliver as planned.

• Arranges and attends a handover and training sessions with customer and later ISCA for operation supports; and later obtain a sign-off from customer to mark delivery completion.

• Coordinates and implements internal or external delivery and operation for network infra including but not limited to L2/L3 networking, Internet connections, firewalls and cloud-based networking.

• Supports, assists and/or leads an engineering, design or isolation when necessary.

• Identifies, isolates and troubleshoots to resolve any hardware or software related problems.

• Conducts research and case studies on new technologies and solutions.

• Contributes to all stages of the service delivery and implementation (including planning, scoping, detailed designing, scheduling, resources planning against pre-defined deliverables).

• Ensures consistent and reliable service delivery approach in minimizing risk and cost associated with implementation.

• Facilitates technical design workshops, and pre-defined scope in order to integrate all factory products into an integrated solution.

• Implements and project manages the technical solution from inception to installation.

• Resolves client issues (services / product update or maintenance) via onsite or off site and providing support with projects and/or roll outs.

• Work closely with clients to address and solve technology issues, through utilization of the technical resources available.

• Ensure technical issues are resolved to guaranteeing client satisfaction.

• Ensure that the technical delivery of all services meets quality, scope and service level requirements.

• Ensure that all changes and other customer service requests are fulfilled timely and correctly.

• Leads problem resolution efforts and post-incident reviews.

Knowledge and Attributes:

• Must be able to be on 24x7 onsite standby rotation.

• Advanced knowledge and understanding of grand design criteria.

• Advanced knowledge of product and/or solution specifications, the detailed design framework and checklist.

• Excellent communicate skills, both verbal and written.

• Ability to plan activities and projects well in advance and take into account possible changing circumstances.

• Ability to maintain a positive outlook at work.

• Ability to work well in a pressurized environment.

• Ability to work hard and put in longer hours when it is necessary.

• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.

• Ability to adapt to changing circumstances.

• Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic Qualifications and Certifications:

• Bachelor’s degree or equivalent relevant in Information Technology or Computing or a related field.

• Relevant ITIL certification preferred.

Required Experience:

• Advanced experience required in network/ security/ systems/ storage administration and Monitoring Services within a medium to large ICT organization.

• Advanced experience in management agent, redundancy concepts, remote console architecture, and products within the supported technical domain (such as, Network, Storage, Security etc.).

EA License No.: 96C4864

Reg. No.: R22110485

Role:

• Generate Technical Proposals to support the Sales Team.
• Serve as the primary contact for customers regarding product queries, orders, and deliveries, and provide administrative support for the Sales Team.
• Oversee the sales order process, including purchase orders, invoices, and issuing sales transaction orders.
• Verify customer orders, including customer details and payment information.
• Respond to customer inquiries, feedback, or complaints via phone or email.
• Ensure quotes align with raised orders, confirming correct pricing, terms, and conditions.
• Record data and maintain systems as outlined in the sales process SOP and as directed by the Sales Team.
• Perform any ad-hoc tasks as required.

Requirements:

• Minimum of 2 years of relevant experience in the Engine and Propulsions Systems or related industry in administration or technical service support.
• Goal-oriented and meticulous in providing accurate information.
• Capable of working independently and as part of a team.
• Able to handle pressure and thrive in a fast-paced environment.

Roles and Responsibilities:

• Monitor vessel schedule (including status and updates) and ensuring it runs as planned and track and review any changes
• Manage Service (and vessel) Schedules as well as manage any and update contingencies which are planned in advance through discussion with stakeholders
• Coordinate with internal stakeholder (Trade, Marketing, Network, Fleet, Regional Operations, Equipment, Stowage, Offshore etc) to ensure system is updated in a timely and accurate manner
• Coordinate and perform negotiation with Alliance and Slot partners (schedule, accident etc) to meet internal requirements
• Manage Non-Critical Accidents through timely incident reporting
• Gather Port & Berth information on a regular basis (e.g. conditions, charges, etc.)
• Manage vessel bunker consumption to ensuring it is on target
• Assist to verify slot cost settlement
• Distribute General Sailing Instruction promptly and completely prior to vessel’s commencement in service

Requirements

• Diploma/Degree in transportation and logistics or equivalent
• At least 3 years of relevant experience
• Good communication and negotiation skills in order to balance interest of various parties
• Strong organization and co-ordinataion skills
• Strong analytical skills to assess situations, provide contingencies and evaluate cost impace
• Able to work independently with sense of urgency
• Liner shipping operations experience advantageous

At gooddogpeople.com, it’s always dogs, people and planet first. We expect the best from ourselves, so we can give the best to our community. We are seeking an experienced Warehouse Assistant with dogged determination to do good work with a growth mindset and enjoys the company of animals.

RESPONSIBILITIES:

- Receive and inspect goods to ensure they are accurately received in good condition
- Perform picking and packing with daily quota
- Arrange products accurately and efficiently in warehouse
- Maintain warehouse cleanliness and tidiness
- Ensure compliance of warehouse standard operating procedures and safety guidelines

REQUIREMENTS:
- If you tend to gravitate away from desk-bound jobs but have great organizational skills who enjoy working in an independent, routined, structured and stable environment, this would be the perfect role for you
- Demonstrate discipline, maturity and meticulous with details
- Able to move, lift and carry up to 20kg
- Able to speak and write English
- Able to thrive and grow in a fast paced start up environment
- A positive and cheerful personality would go a long way
- Experience in e-commerce or pet supplies is a plus
- Only required to work for 5 days a week in an air-conditioned environment

PERKS OF JOINING US:
- Central and accessible location at 240 Macpherson Road
- Insurance, medical and performance benefits
- Attractive staff discount on all purchases
- Clear career progression path & skills upgrade training
- Strong purpose, coaching & performance driven culture
- Independently-owned business built on a flat, empowering organizational structure
- Build your career with one of the best rated company in SG pet care vertical

Interested applicants may apply with a comprehensive resume and expected salary. We regret that only shortlisted candidates will be notified.

Join our dynamic team as a Restaurant Manager, where you will play a critical role in ensuring our restaurant operates smoothly and efficiently every day. We are looking for a dedicated leader who can maintain high standards and foster a positive environment for both staff and guests.

Key Responsibilities:

• Ensure daily operations run smoothly, maintaining the highest quality of service.
• Actively respond to and resolve guest problems and complaints to ensure customer satisfaction.
• Train new employees on bar standards and provide ongoing coaching and mentoring to support their personal development.
• Monitor and ensure proper grooming and hygiene standards for all service staff are upheld.
• Ensure all kitchen equipment is well-maintained and operational, adhering to SFA standards; promptly inform the management team of any issues.
• Collaborate with management on supply ordering, cost management, floor efficiency, and staffing needs.
• Assist in the company’s expansion plans and initiatives.

Requirements:

• A positive attitude and a strong willingness to learn.
• Display integrity, initiative, and a proactive approach to challenges.
• A true team player who values collaboration.
• Strong communication skills to engage effectively with staff and guests.
• Minimum of 3 years of related experience.

Preferred Experience:

• Supervisory experience: 3 years
• Restaurant management: 3 years
• Customer service: 3 years
• General management: 3 years

If you are passionate about the hospitality industry and have the drive to elevate our restaurant experience, we want to hear from you! Apply today to join our team and help us create memorable dining experiences.

1. Work Experience

• At least 8 years of experience in F&B investment consulting, market analysis, or restaurant industry management.

• Proven success in expanding or operating Chinese or chain restaurant brands, particularly in Singapore or nearby regions.

• Suitable for younger candidates who can handle high work pressure.

2. Professional Skills

• Proficient in financial analysis and business data interpretation, with the ability to independently prepare investment evaluation reports.

• In-depth knowledge of the Chinese restaurant industry’s operating models and consumer trends, with a strong understanding of Chinese culinary culture and market dynamics.

3. Language Skills

• Responsible for leading the expansion and development of the Chinese food business. Knowledge of Mandarin/English is required.

• Capable of effectively guiding Chinese restaurant enterprises in their expansion and development while adapting to multicultural work environments.

4. Personal Attributes

• Excellent communication and negotiation skills, with the ability to build trust with stakeholders.

• Innovative and sharp in identifying market opportunities and providing constructive suggestions.

• Strong sense of responsibility and results-oriented, capable of working independently in a fast-paced environment.

5. Preferred Qualifications

• Familiarity with the commercial real estate market and restaurant-related regulations in Singapore and surrounding areas.

• Proven track record of leading or participating in successful investment or expansion projects in the restaurant industry.

Key Responsibilities

1. Investment Analysis and Planning

• Develop strategic plans for restaurant expansion and investment projects, including site selection, new branch development, and business model optimization.

• Conduct financial analysis of existing and potential projects, preparing feasibility reports and ROI projections to maximize profitability.

2. Market Research and Development

• Analyze restaurant market trends in Singapore and surrounding areas, providing insights into competition and industry dynamics.

• Identify new investment opportunities, including franchise projects, brand collaborations, and cross-industry partnerships.

3. Strategic Consulting

• Assist in designing and implementing brand expansion plans, such as chain business models and franchise systems.

• Provide operational optimization suggestions to enhance product innovation, customer experience, and operational efficiency.

4. Risk Assessment and Management

• Identify potential investment risks and implement effective risk management strategies.

• Ensure investment projects comply with local regulations, with a strong understanding of Singapore’s business laws and policies.

5. Collaboration and Negotiation

• Build long-term partnerships with investors, property developers, and collaborators.

• Lead project negotiations to secure terms that align with the company’s interests and ensure sustainability.

• Understands the commercial cost/financial/budget impact of decisions to be taken, for any products/solutions to be developed, considering the overall impact to a customer proposal and recommending the appropriate solutions
• Participate in deep architectural discussions to ensure solutions are designed for successful deployment.
• Design of solution offerings including services, support, training (classroom, roundtables, webinars). Detail definition of Solution Components, Scope of Work, Deliverables, Effort Sizing and Pricing.
• Implementation planning and delivery for Proof Of Concepts (POC), Migration Services & Deployment Services.
• Work closely with the Sales team to provide full presales assistance in support of the successful achievement of sales targets while adhering to cost of sales objectives
• Self-sufficiency in leading pre-sales activities aiming to close sales opportunities.
• Achieving reliable, timely and high-quality design and deployment work.
• Any other duties as assigned by management.

Responsibilities:

• Assist GM to materialise business strategy by carrying out effective planning on the entire business management.
• Identify Plating Industry business and market trends, new development, financial to meet business KPI.
• Utilize data analytics and conduct thorough market analysis, competitive landscape, and customer behaviour to identify opportunities and threats.
• Develop and implement effective accounting management in fixed and variable cost, investment and budgeting strategies to support the company’s financial goals.
• Establish mid & long-term business strategy based on financial data and business forecasting including budget preparation and kick-off meeting presentation.
• Oversee the preparation of detailed financial reports, forecasts, and analysis to aid decision-making.
• Manage monthly expenses/marginal profit and business profit results to enhance organizational effectiveness and transform it into actionable insights and result oriented.
• Provide regular updates on business performance against targets, expert advice and guidance to the Plating’s top management team & Japan HQ management.
• Lead and mentor the finance team, fostering a collaborative and high-performing environment.
• Collaborate cross-functionally to align financial strategies with the overall business strategy
• Ensure compliance with relevant accounting standards, regulations, and internal policies.
• Any other ad hoc duties as assigned.

Requirements:

• Bachelor’s degree in Accounting, Finance, or a related field; professional accounting qualification (e.g., CPA, ACCA).
• Having 10 years of experience in a management accounting or budgeting role, preferably within the manufacturing industry.
• Proven track record of successfully managing and leading a team.
• At least 5 years of related working experience in Finance/Budget/Forecast Planning/Month end closing/Bad debt reporting.
• Excellent financial analysis and reporting skills, with the ability to interpret complex data and translate it into actionable insights.
• Strong commercial acumen and strategic thinking abilities to align financial strategies with business objectives
• Proficient in the use of accounting system, Microsoft Office and data analysis tools.
• Excellent communication and interpersonal skills to effectively collaborate with key stakeholders, internal and external parties.

Job Scope:

• To cover any work scope under the Community Portal
• Updating the portal, recruitment of residents for the program, educating the residents on usage of portal on their phones

Working Arrangement:

Contract Duration: Imm - Feb 2025

Salary: Hourly Rated

Working hours: Up to 110 hours a month (approximately 3 days x 8.5 hours per week)

Role Requirements:

• Tech-savvy
• Prior experience in customer service roles will be useful

EA License No.: 96C4864

Reg. No.: R22110485

• Assist in supervision of motor vehicle workshop operations and parts inventory management.

• Responsible for purchasing and / or installation of motor vehicle parts etc.

• Assist to handle and load / unload motor vehicle parts (up to 70kg each), where required to manage inventory.

Job Requirement:

• With relevant experience in motor vehicle industry.

• Physically capable of performing the above duties.

• Possess good motor vehicle technical knowledge.

•Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Permanent position;

corporate customer: Regular supplier for SMRT, PSA, SHELL, MOBIL， SATS etc

Competitive Products:

- Office furniture, Office chairs,

- Outdoor Furniture,

- mental Furniture,

- F&B Furniture,

- Hotel Furniture,

- hardware & industrial supplies;

Basic salary 3000 ; Internal training provided;

Transportation reimbursement;

high commissions,

Working hour: 9:00am to 6:00pm (Monday-Friday)

5 working days per week;

12 days annual leave;

12 days medical leave;

1 day leave for brithday;

Requirements:

Min. diploma in any field Prior experience in sales;

Strong marketing planner, creative sales ideas;

Ability to prospect and manage managerial level relationships within small to medium size organizations;

Strong territory knowledge and proven history of meeting sales quotas through strategic selling approach;

Manage forecast accuracy on a monthly/quarterly/annual basis;

Ability to speak Mandarin will be a bonus (in order to build and maintain good relationship with Chinese speaking customers/suppliers/vendors );

Proficient with Microsoft Office ;

Good communication skills and pleasant disposition;

Responsibilities:

Develop new clients and service existing clients ;

Cold-call/canvassing for new clients and leads ;

Meeting up with clients and promote company’s products and services ;

Handle proposal, quotation, contract/agreement, and sales reports ;

Perform after-sales services ;

Collecting customer requirement / market information;

Send Resume to: [email protected]