We are seeking a skilled IT Support Technician to join our team and provide technical assistance and support for end users & partners. The ideal candidate will have a technical background, excellent troubleshooting skills, and the ability to communicate effectively with users at all levels.

This role will involve resolving technical issues, installing and configuring hardware and software, and providing technical guidance to junior product support staff.

Key Responsibilities:

• Provide technical support and assistance to end users via phone, email, remote tools, and in person.

• Troubleshoot and resolve hardware, software, and network issues escalated from Level 1 support.

• Install, configure, and maintain desktops, laptops, printers, and other end-user devices.

• Diagnose and resolve technical problems related to operating systems, applications, and company’s brand product.

• Collaborate with customer’s IT teams to escalate and resolve any complex technical issues in a timely manner.

• Document all support activities, including troubleshooting steps, resolutions, and user interactions into the system.

• Provide training and guidance to end users on the use of hardware, software, and systems. (Ad-Hoc)

• Perform software updates, patches, and system upgrades as required to ensure security and stability.

• Assist to maintain inventory of hardware and software assets, including tracking and managing equipment and licenses. (Ad-Hoc)

Qualifications:

• 1~2+ years of experience in a L1/2 desktop support role or similar position. (Preferably but training provided too)

• Experience troubleshooting hardware, software, and network issues in a Windows environment.

• Knowledge of Active Directory, Group Policy, and other Windows domain services (Preferably but training provided too)

• Familiarity with remote desktop support tools and techniques.

• Excellent communication and interpersonal skills, with the ability to interact professionally with users at all levels.

• Strong problem-solving and analytical skills, with attention to detail.

• Ability to work independently and collaboratively in a fast-paced environment.

Soft Skills:

• Self learner & team player

• Proactive and strong analytical skills

• Quick Learner

Estimating:

• Prepare detailed and accurate estimates, along with the final bid documents (tenders), for various types of vessels.
• Conduct vessel inspections when necessary and engage with Owners’ Representatives to discuss technical and commercial details.

Invoicing:

• Monitor vessels’ drydocking and repair activities in the yard.
• Discuss technical and commercial aspects with Owners’ Representatives, negotiate and finalize variation orders, and manage invoicing.

Requirements:

• Diploma or equivalent in Marine, Mechanical, or Electrical Engineering, or relevant training in a reputable shipyard or offshore industry.
• Assertive and courteous personality, with strong organizational and negotiation abilities.
• Proficiency in English, both written and spoken, is essential.
• Technical expertise and prior experience in a similar role within the shipping or offshore industry, or sea-going experience.
• Willingness to travel overseas occasionally, including visits to shipyards for vessel inspections and project discussions.

We’re looking for someone who is willing to do whatever it takes to create great food and new culinary experiences.

You will:

• Ensure smooth day-to-day operations of food stations.
• Ensure that ingredients are prepared in accordance with SOPs.
• Keep a sanitized and orderly environment in the kitchen.
• Set up workstations with all needed ingredients and equipment.
• Prepare ingredients, training will be provided
• Ensure great presentation of dishes.
• Ensure all food and other items are stored properly.
• Check the quality of ingredients.
• Monitor stock and place orders for mise en place.

We’re looking for someone with:

• Experience in maintaining rigorous high quality and safety standards.
• Passionate with various styles and techniques necessary to develop and execute menus.
• Hungry to expand knowledge base and skill set.
• Strong communication skills, both written and verbal.
• Ability to follow all hygiene procedures.
• Ability to work in a team.
• Good communication skills. Training can be taught in English or Mandarin.
• Great physical condition and stamina.

What's in it for you:

• Halal certified working environment
• Work with a fast growing, at the same time, lean and mean team, to make real world impact.
• Have a lot of ownership and drive your own results and progression.
• Smart people who sweat the details and push for the highest standards.
• Training, mentorship, buddies, in-house university program to help you grow.
• Other benefits include competitive compensation package, health care and birthday leave

Check us out at www.grain.com.sg

Provide world class customer care experience and support sales team in achieving team's sales targets on a monthly basis

You will:

• Provide sales reps with 100% administrative support to ensure they achieve monthly team targets
• Manage large amounts of incoming phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to delight customers.

We’re looking for someone with:

• Proven customer support experience or good ability to learn.
• Strong phone contact handling and active listening.
• Familiarity with CRM systems and practices.
• Ability to start and get things done
• A team player who works effectively in a team-based organisation, collaborates cross-functionally, and builds support and alignment around goals and objectives.
• Focus on delighting customers. Be maniac about customer experience. Does the CEO pay the bill? People Ops (HR)? No! The customers pay the bill. An excellent way to achieve this is to understand the problems our customers are facing intimately, treat them the way we would like to be treated, and make products we will actually use ourselves.
• Pursue excellence. Hold yourself and everyone to the highest standards. Care about every single detail. Every detail matters when you want to achieve greatness. Good standards are contagious. (Unfortunately, bad standards are too).
• Embrace openness. Put your honest thoughts on the table with each other, have thoughtful disagreements and exchange controversial ideas while caring deeply about each other. This kind of tough love helps us grow.
• Be extremely reliable. Always do what you say you will do. This is the best way to build up trust quickly. Be on time and present. Don’t give bullshit excuses. Don’t make the same mistake twice.
• Attention to detail. Does not let important details slip through the cracks or derail a project.
• Grit. Demonstrates tenacity and willingness to go the distance to get something done.
• Work ethic. Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard.
• Communication. Speaks and writes clearly and articulately.

What’s in it for you:

• Work with a fast growing, at the same time, lean and mean team, to make real world impact.
• Have a lot of ownership and drive your own results and progression.
• Smart people who sweat the details and push for the highest standards.
• Training, mentorship, buddies, in-house programs to help you grow.
• Other benefits include competitive compensation package and birthday leave.

You should include these in your application:

• CV or LinkedIn profile
• Tell us about a time you had to work on a highly challenging task. How did you overcome it?
• What motivates you?
• What's your favourite food and where do you get it? Why?
• A good way to start is to read about what it is like working at Grain: https://grain.notion.site/Working-at-Grain-96bff3b..

Provide world class customer care experience and support sales team in achieving team's sales targets on a monthly basis

You will:

• Provide sales reps with 100% administrative support to ensure they achieve monthly team targets
• Manage large amounts of incoming phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to delight customers.

We’re looking for someone with:

• Proven customer support experience or good ability to learn.
• Strong phone contact handling and active listening.
• Familiarity with CRM systems and practices.
• Ability to start and get things done
• A team player who works effectively in a team-based organisation, collaborates cross-functionally, and builds support and alignment around goals and objectives.
• Focus on delighting customers. Be maniac about customer experience. Does the CEO pay the bill? People Ops (HR)? No! The customers pay the bill. An excellent way to achieve this is to understand the problems our customers are facing intimately, treat them the way we would like to be treated, and make products we will actually use ourselves.
• Pursue excellence. Hold yourself and everyone to the highest standards. Care about every single detail. Every detail matters when you want to achieve greatness. Good standards are contagious. (Unfortunately, bad standards are too).
• Embrace openness. Put your honest thoughts on the table with each other, have thoughtful disagreements and exchange controversial ideas while caring deeply about each other. This kind of tough love helps us grow.
• Be extremely reliable. Always do what you say you will do. This is the best way to build up trust quickly. Be on time and present. Don’t give bullshit excuses. Don’t make the same mistake twice.
• Attention to detail. Does not let important details slip through the cracks or derail a project.
• Grit. Demonstrates tenacity and willingness to go the distance to get something done.
• Work ethic. Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard.
• Communication. Speaks and writes clearly and articulately.

What’s in it for you:

• Work with a fast growing, at the same time, lean and mean team, to make real world impact.
• Have a lot of ownership and drive your own results and progression.
• Smart people who sweat the details and push for the highest standards.
• Training, mentorship, buddies, in-house programs to help you grow.
• Other benefits include competitive compensation package and birthday leave.

You should include these in your application:

• CV or LinkedIn profile
• Tell us about a time you had to work on a highly challenging task. How did you overcome it?
• What motivates you?
• What's your favourite food and where do you get it? Why?
• A good way to start is to read about what it is like working at Grain: https://grain.notion.site/Working-at-Grain-96bff3b..

Job Scope:

Programme and operational support

• Liaison with 2 external vendors on tracker distribution operations and logistical needs e.g. monitoring stock inventory levels, resolving operational/customer care issues that are escalated
• Perform reconciliation of tracker issuance numbers, conduct investigations and rectifications on errors or discrepancies, and update record keeping ensuring 100% accuracy
• Update key monitoring statistics, such as issuance numbers, appointment related datasets, utilisation rate of fitness wearables on a weekly or monthly basis for reporting
• Ensure timely submission of documentation and reports by client vendors on a daily, weekly, or monthly basis as required.
• Conduct monitoring on vendors’ performance indicators and follow-up on non-compliance or non-performing areas
• Assist in contract management matters, including billing and budget tracking matters
• Work with internal and external stakeholders to develop, update and enhance Standard Operating Process (SOPs) and Frequently Asked Questions (FAQs) to resolve operational issues so as to increase efficiency and improve customer journey
• Coordination and basic secretariat support for biweekly meetings with internal and external stakeholders
• Perform on-site audits or checks on the operations and processes, if required

General administrative support

• General administrative work such as data entry and record keeping as assigned or required by the department. This may include customer care operations.
• On a to-need and ad-hoc basis, to support on-site operations for client programmes (e.g. mass fitness wearable distribution events)

Working Arrangement:

Location: Outram Park

Contract Duration: 6 Months

Job Requirements:

• Good excel skills
• Meticulous and comfortable working with numbers
• Operation work experience

EA License No.: 96C4864

Reg. No.: R22110485

Job Description:

• Create initial PV module layout arrangement for new solar projects
• Interpreting civil and structural documents to for design purposes
• Propose modification solutions to electrical systems when necessary for grid tie-in systems
• Selection and sizing of equipment, PV solar module, inverter, cable, and cable trunking etc., technical analysis, performance, and glare simulations
• Prepare Pvsyst simulation report when required
• Implement electrical design including SLD drawing for solar projects
• Finalize the electrical system design and prepare construction documents
• Check existing drawings and survey existing site conditions to enhance solar PV performance on site
• Identify problem areas that will affect design of new PV systems
• Constantly updated as-built construction drawings and documents for on-going projects

Requirement:

• Diploma/Degree/Certificate in Electrical Engineering. Clean Energy Engineering or equivalent
• Minimum 1-3 years relevant work experience, preferrably in solar PV industry
• Sound knowledge of local Singapore PV installation standards e.g. SCDF, SPPG, EMA, BCA etc.
• Has knowledge in electrical and PV solar design concepts
• Knowledge in energy modelling software (PVsyst), AUTOCAD software

Committed individual with great initiative and strong problem-solving skills

· Handling daily operational tasks of the organization.

· Handle full set of account and prepare monthly management report on time.

· Review the work of accounts assistant and provide guidance for them.

· Manage the company cash flow by monitoring on the account receivable collection and liaising with the customers.

· Preparation of budget forecast for the company.

· Ensure that all the statutory and tax requirements for the company are met by liaising with various external parties such as auditors and tax agent.

· Ad-hoc reporting and analysis.

· Other duties as assigned.

· Follow the safety procedures, rules and regulations and eliminate or reduce hazard at the work place.

Job Requirements

· Degree/Diploma in Accounting

· Proficient in Microsoft office and good communication skill.

. Proficient in Tally accounting software

· Proactive, committed and good team plater with effective inter-personal skills.

· Minimum 2 years financial related experience.

Job Scope:

1. Display stocks from outlet chillers and do invoicing of stocks.

2. Report to supervisor balance stocks, if any.

Requirements

1. Possess own motorbike with valid motorbike license for over a year, no probation license.

Benefits

2. Working hours 10am to 4pm, MON-FRI

3. Can work as delivery rider outside working hours.

4. Basic pay ($1600) + transport allowance ($150_ + commissions + CPF )

Looking for people who have passion to be part of an F&B Group. Currently in expansion stage into catering, central kitchen and food manufacturing.

Ideally, you have the willing to learn attitude and do not mind getting your hands dirty.

Various Roles available for suitable candidates after training.

Interested applicants, please whatsapp 98558883.

Looking for experience personnel in catering sector. We are a newly established company with partners in reknown Thai restaurants, engaging us as their catering arm.

Preferably with minimum 2 years of experience in any roles of a catering business, especially in sales, operations and logistics.

Interested applicants, please whatsapp 98558883.

Flexible Working Hours and Salary Depends on experience. Part Time and Full Time welcome.

Work scope is typical of any other Chef for a Thai Restaurant.

Preferrably people with passion and open to creativity and new ideas.

Those interested to know more, kindly whatsapp 98558883 for further discussion.

Roles & Responsibilities

· Manage project R&R works.

· Plan and discuss with sub-contractors on project execution including implementation.

· Manage and supervise project works as well as oversee all workers, sub-contractors and vendors to ensure proper work execution and good workmanship.

· Execute project works based on the drawing / specification. ‘

· Resolve any Clients and / or residents’ complaints / feedbacks.

· Liaise and co-ordinate with Clients, Consultants and Vendors on all project matters.

· Attend site meeting, if applicable.

· Track work progress and submit progress report so as to ensure that the projects are executed on time and within budget.

· Coordinate the project work to ensure successful completion as well as hand over to the Clients.

· Maintain all the documentation for the projects.

· Coordinate and work with other departments as well as to supervise the project works.

· Other duties as assigned.

· Follow the safety procedures, rules and regulations and eliminate or reduce hazard at the work place.

Job Requirements

· Degree or Diploma in Building / Certificate in Civil & Structural Engineering or related field.

· Job holder without the above qualification but with relevant experience would be considered.

· Good communication skills (verbal and written).

· PC literate and knowledge in MS Office (MS Word, MS Excel and MS Project)

· Positive and good working attitude, self-motivated and able to work independently.

· A good team player and willing to be stationed at the site office.

· Possess a Singapore Class 3 driving license. If have added advantage

· Min 4-5 years working experience in Building Construction Industry.

Hot Side Chef de Partie

1. Reporting to Chef in Charge of production kitchen, able to do hot side menus including meat, sauces and Festive dishes eg Xmas , CNY etc

2. Able to handle all kinds of raw meat Pork, Chicken, Lamb, Beef.

3. At least 3-4 years working in hot side section able to do production cooking, not restaurant ala minute style ...

4. Cool headed and able to work under pressure

5. Able to communicate in English is preferred.

Sales Interior designer

Job Highlight

• Flexible working hours (No showroom duty)
• Attractive income (Commission Based)

Job Responsibilities

• Schedule meeting with prospects to understand their design requirements.
• Provide solutions for space planning and design conceptualization.
• Preparation of quotations for project costing.
• Execution of projects and projects coordination with contractors and vendors.

Job Requirements

• LOCAL APPLICANTS ONLY.
• Passionate and creative in interior design.
• Good communications skills.
• Able to work as a team player.
• Proficient in basic Autocad & Sketchup (Minimum).
• Minimum Diploma in relevant field.
• Fresh grads welcome, training will be provided.
• Mandarin speaking preferred.

*Only shortlisted candidates will be contacted.

Job Scope:

• Provide programme administrative and logistical support for existing and new training programmes, seminars, conferences, study visits and ad hoc events.
• Responsible for full spectrum of programme administration and logistic duties (such as pre and post programme admin as well as onsite support) to ensure smooth delivery of programmes. The tasks include:

creating of course and class in TREX system

prepare publicity for programme

registration and confirmation of participants

coordinating travel arrangement (if applicable)

marking of attendance and compiling of course evaluation

• Procure items related to programmes/events
• Proper accrual of expenditures related to the programmes/events
• Timely invoicing/billing to participants
• Timely payments to trainers and suppliers
• Partner with domains and L&D Specialists/Researchers to ensure programme delivery is seamless and meet college KPIs such as LAE scores and target reach.
• Responsible for knowledge management ie. keeping accurate and proper records and comply client's standards and operation guidelines.

Location: Buona Vista

Contract Period: 8 months

Mon to Fri

EA License No: 96C4864

Reg. No.: R24121728

Responsibilities:

• Perform general bookkeeping and full set of accounting functions - handle daily operational AP/AR tasks including invoicing, payment, receipts etc
• Perform monthly reconciliation and reports
• Debts collections - Contact customer to ensure that their payments are made on time
• GST filing
• Prepare monthly sales commission and checking of incentives
• Handle any other ad-hoc hoc assignments and projects as assigned

Requirements

• Meticulous and organized
• Possess positive learning attitude & a good team player
• Pro-active and able to multi-task and work independently within deadline
• Knowledge of "XERO" Software will be advantage
• With at least 2 years accounting experience will be advantage
• Working hours & days: 5 days work week 9am to 6pm
• Working location - Ubi

Responsibilities:

• Installs foundations, walls, floors, ceilings, and roofs using materials such as: wood, steel, metal, concrete, plastics, and composites of multiple materials.
• Fits and installs window frames, doors, door frames, door hardware, interior and exterior trim using a carpenter’s level, plumb bob, and laser levels.
• Erects scaffolding and ladders for assembling structures above ground levels.
• Studies specifications in blueprints, sketches, or building plans to prepare project layout and determine dimensions and materials required.
• Shapes or cuts materials to specified measurements, using hand tools, machines, or power saws.
• Follows established safety rules and regulations and maintaining a safe and clean environment.
• Builds or repairs cabinets, doors, frameworks, floors, or other wooden fixtures used in buildings, using woodworking machines, hand tools, or power tools.
• Assembles and fastens materials to make frameworks or props, using hand tools and wood screws, nails, dowel pins, or glue.
• Removes damaged or defective parts or sections of structures and repair or replace, using hand tools.
• Inspects ceiling or floor tile, wall coverings, siding, glass, or woodwork to detect broken or damaged structures.
• Moves necessary materials around jobsite as assigned.
• Cleans up worksite debris

Requirements:

• Proven experience as carpenter
• Hands-on experience in working with carpentry materials
• Excellent understanding of carpentry techniques and methods of installation and construction
• Proficient in using electrical and manual equipment and measurement tools (powered saws, hammers, rulers etc.)
• Ability to read technical documents and drawings
• Willingness to always follow safety guidelines
• Good understanding of basic math
• Good physical condition and endurance

Responsibilities: Loading and unloading of goods . Perform duties such as parcel deliveries . Complete an allocated number of parcels daily. Ensure goods are delivered in good condition without delay or damages. Assist in loading and unloading of goods. Ensure cleanliness and maintenance of the delivery vehicle. Any other duties and responsibilities assigned from time to time .

Requirements: Positive working attitude, responsible and flexible . Self-disciplined and have the ability to work independently under tight deadlines in a fast-paced environment. with relevant experience will have an added advantage

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

Job Responsibilities:

• Responsible for ensuring a positive guest experience
• Ability to courteously and efficiently interact and serve guests to ensure their satisfaction while dining, in accordance with all Company standards, policies, and procedures.
• Fully understands the restaurant’s concept other specifics of the Company
• Engage with guests as they make food and beverage decisions
• Serve food courses and beverages to guests
• Pick-up used plates and cutleries and clean tables as needed to ensure a clean dining area
• Enter orders, deliver food and beverages, process payments
• Achieve company objectives in sales, service, quality, appearance of facility, sanitation, cleanliness, and creating a positive, productive working environment
• Manage time effectively with minimum supervision.
• Assist the Managers and/or Supervisors in ensuring that the Steps of Service are met and executed by all restaurant staff members.

Responsibilities:

• Loading and unloading cargoes from and to the containers
• General warehousing and housekeeping duties
• Responsible to complete the job process from Inbound to Outbound
• Ensure that the administration work that goes along with the processes are conducted in a proper manner
• Ensure proper records and for the stock/cargo kept in the warehouse
• Working together with Warehouse Coordinator to run the day to day operations
• Ad hoc work as and when may be assigned

Requirements:

• Be proactive towards clients and staff
• Possess high integrity and strong commitment
• A good team player and yet able to work independently
• Able to work on Saturdays for half day
• Working hours: Monday – Friday, 9am – 6pm, Saturday, 9.30am – 6pm
• Location: Toh Guan

Responsibilities:

• Scrape, rinse, and load dishes and utensils into dish machine
• Wash and sanitize all pans, utensils, and dishes
• Clean, sanitize, and maintain dish machine
• Unload dishes and utensils from dish machine and organize them properly
• Empty trash containers regularly
• Maintain a clean work area and kitchen by sweeping and mopping as needed
• Perform additional cleaning duties as requested
• Clean food prep stations and equipment
• Clean both toilet and Floor area daily.

Requirements:

• Hardworking and be responsible
• Has high safety awareness
• Able to work independently and able to multi-task
• No prior skills and education is required

Responsibilitirs:

• Maintaining and monitoring project plans, project schedules, work hours, budgets, and expenditures.
• Organizing, attending, and participating in stakeholder meetings.
• Documentation and following up on important actions and decisions from meetings.
• Preparation of necessary presentation materials for meetings.
• Ensuring project deadlines are met.
• Determining and assisting in project changes.
• Providing administrative support when required.
• Undertaking project tasks as required.
• Assist in the development of project strategies alongside the management.
• Ensuring projects adhere to necessary frameworks and all documentation is maintained appropriately for each project as required.
• Assessment of project risks and issues and providing solutions wherever applicable.
• Ensure stakeholder views are managed and aligned towards the best solution.
• Facilitate meetings where appropriate and distribute minutes to all project team members.
• Adhere to project management calendar for fulfilling each goal and objective.

Requirements:

• Working hours & days : 5.5 days work week.
• Working location - CBD Area.

Responsibilities:

• Provide quality customer service and housekeeping duties
• Assist in opening and closing of the outlet.
• Prepare and serve foods to customer
• Marketing menu items to customers
• Handle cashiering duties
• Able to handle customers skillfully to ensure full satisfaction
• Establish rapport with guests
• Maintain clear records of stocks and inventories
• Any other duties as assigned

Requirements:

• No experience in similar field are required
• F&B Hygiene Certificate
• Excellent communication skills
• Commitment to quality service
• Service excellence
• Food and Beverage knowledge