Job Description:

• Counter services and customer service duties
• Assist in various events (operations)
• Administrative work
• Assisting in residents' enquiries and booking of facilities (if needed)

Work Schedule:

Location: Potong Pasir

Salary: Hourly Rated

Duration: 16 Feb 2024 to 6 June 2024

• 4 Weekday and 1 Weekend , required to do minimal 2 – 3 afternoon shift per week.
• Morning Shift 9am to 6pm (1hr Lunch Break)
• Afternoon Shift 1pm to 10pm (1hr Lunch Break)

Job Requirement:

1. Good relationship management/interpersonal communication skills.

2. Basic Microsoft Application skills

Description

• Follow up with customers for outstanding payments and resolve payment disputes
• Issue reminder letters to delinquent accounts- Recommend appropriate actions for delinquent accounts
• Attend to customers’ enquiries pertaining to billing and collection
• Work closely with other departments to resolve customers’ complaints in billing discrepancy
• Prepare credit note and debit note
• Achieve the target set by the Management
• Assist the Head of Department in statistical reports

Requirements

• Diploma or above in accounting profession
• Relevant experience in Credit Control are preferred
• Proficient in MS Office, in particularly MS Excel
• Good interpersonal and communication skills
• Team player and also able to work independently
• Must be meticulous and possess sense of urgency
• Must be able to work under pressure

Benefits

• Training provided
• We provide 16 days of annual leave, medical and dental benefits, along with insurance coverage to our employees

Job Title

BUILDING DRAUGHTSMAN

Occupation

BUILDING DRAUGHTSMAN

Job Description & Requirements

Job Description & Requirements

The Draftsperson is responsible for the preparation of architectural designs and drawings using AutoCAD and REVIT, and ensuring that design drawings conform to specifications provided. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;

Responsibilities:

l Responsible for food preparation and cooking to standard operating procedures;

l Ensure smooth operations and allocation of duties within the kitchen;

l Ensure that all orders are fulfilled in a timely manner and to expected standards;

l Attend to kitchen-related duties stock- checking and inventory and ordering;

l Practice and ensure good hygiene and housekeeping standards within the kitchen;

l Ensure food is stored, prepare and presented in a safe and hygiene manner;

l Uphold high standards of food quality to ensure customer satisfaction.

Requirements

l Strong experience in Chinese cuisine including all varieties of noodles and rice

l Profound knowledge of different kinds of beverages

l Deep knowledge of every aspect of Chinese dishes

l Proficient with Chinese specialty equipment

l Ability to manage numerous tasks, assign responsibilities and display high patience

l Able to work night shift and split shift

l Able to work ot on weekends and public holiday

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Job Title

PURCHASING MANAGER

Occupation

PURCHASING MANAGER

Job Description & Requirements

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• Extensive experience in business development, particularly within the Singaporean market.
• Energetic professional capable of spearheading business expansion and cultivating robust connections with key stakeholders.
• Engage with potential clients in Singapore, covering agency and broking services.
• Manage hospitality arrangements for clients visiting Singapore.
• Proactively seek customer feedback to enhance the quality of our services.

Requirements:

• Diploma or higher education with 2–5 years of experience in commercial shipping.
• Demonstrated ability to contribute effectively as a team player and work autonomously.
• Personal attributes include a keen business acumen, high energy, a proactive attitude, and a results-oriented mindset.

Responsibilities:

• Handle customers' enquiries / feedback and provide information.
• To upkeep filing and maintenance of records to facilitate references/ traceability.
• Coordinate with internal teams such as operations, finance, and customer service to ensure smooth service delivery.
• Provide administrative support to the sales team, such as scheduling appointments, maintaining sales databases, and preparing reports.
• Assist with ad-hoc administrative duties.

Requirements:

• Min 'O' level is required
• Posses organising ability, meticulous and results-oriented with minimum supervision required.
• Entry level and fresh graduates are welcomed
• Independent and able to work effectively in a diverse environment
• Mature personality and able to work in result oriented and collaborative environment
• Must be computer literate with working knowledge of WPS Office application/Microsoft Office application (Excel, Word etc)
• Fluent in written and spoken English

Job Title

SUPERVISOR

Occupation

SUPERVISOR

Job Description & Requirements

• ssistant the Project Manager in overseeing the project, planning and ensure work is carry out according to master program
• Liaise with the consultant on technical issue and doing coordination on site issues with sub con
• Work with project team and ability to resolve technical issues
• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Civil) or equivalent.
• At least 2 year(s) of working experience in the related field is required for this position.
• Experience in building project

Position Objective

• To provide medical support for all activities conducted by the School.
• To ensure a safe and healthy environment for all students, teachers, staff and visitors to the premises through attendance to school safety concerns, allergy and disease control, medical records and maintenance, first aid and emergency procedures

The job holder’s responsibility for promoting and safeguarding the welfare of children and young person’s for whom they are responsible, or with whom they come into contact will be to adhered to and ensure compliance with the relevant Cognita Safeguarding; Child Protection Policy and Procedures at all times. If in the course of carrying out the duties of the role, the job holder identifies any instance that a child is suffering or likely to suffer significant harm either at school or at home, they must report any concerns to the School’s Designated Safeguarding Lead or to the Head or indeed to the Cognita Regional Safeguarding Manager so that a referral can be made accordingly to the relevant third party services.

Nursing

• Provide a service of Health & First Aid (H&FA) in an educational institution in an international environment
• Maintain standards of best practice in the delivery of H&FA
• Maintain all H&FA areas as safe and functional including restocking First Aid kits for on and off site needs
• Maintain a confidential environment
• Assess and treat all illness and accidents
• Refer to outside medical services as warranted
• Provide first-line counselling
• Identify and refer ‘Students at risk’ to the relevant parties
• Safely secure and administer medications
• Assess students with special health needs and be aware of those at risk of requiring emergency care
• Act as a resource person to all staff members, students and parents.
• Assist and deliver health promotion and health education to staff, students or parent. Actively promote Healthy Lifestyles issues.
• Assist with student accountability by notifying teachers of students needing sick leave.

Administration

• Contribute to an effective data base and communication between H&FA areas and nurses
• Keep detailed records of service by monitoring student visits
• Maintain professional development including First Aid and CPR skills
• Maintain security of records and equipment
• Assist in the monitoring of illnesses, incidences and accidents; and assess and report hazards

Position Requirements

• Experience working as Registered Nurse Paediatric in school environment preferred
• Excellent communication skills in English (written & spoken)
• Ability to deliver high quality, timely nursing care to all individuals on campus
• Maintaining confidentially
• Demonstrates the Stamford Values – Courage, Ingenuity, Compassion, Integrity

Qualifications

• Minimum Bachelor’s Degree in Nursing
• Registered Nurse with Singapore Nursing Board

Contacts

• Other School Teaching and Non-Teaching Staff
• Parents and Students
• PTA

Terms of Employment

• Working hours: Shift work 8 hours between 7.30am to 6pm, Monday to Friday, plus occasional staff meetings and trainings and weekends
• School holidays are paid and free except staff days and training days and preparation for new academic year (please refer to the website to see the school calendar with school holiday dates)
• Medical Benefits: Medical insurance provided
• Sick / Hospitalisation Leave : 60 days hospitalisation leave including 14 days sick leave
• Referee request: Required
• Background Check: Required

SAIS is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Pre-employment background checks are mandatory and appointments are strictly subject to confirmation that all reference and background checks are completed to the satisfaction of Cognita, SAIS’ holding organization.

We are an equal opportunity employer and disallow discrimination of age, ethnic origin, nationality, gender, religion, sexual orientation, family status, pregnancy, marital status, medical or mental health history, physical characteristics or disability. We welcome applications from all qualified candidates.

We regret that only shortlisted candidates will be notified.

Responsibilities

• Oversee and manage the production line for mobile devices, ensuring that production targets are met and quality standards are upheld.
• Develop and implement production schedules to meet production goals, including staffing and equipment requirements.
• Monitor and improve production processes to increase efficiency and reduce waste.
• Ensure compliance with all health and safety regulations and company policies.
• Manage and train production team members, providing guidance and support as needed.
• Develop and implement procedures to ensure consistent quality standards are met.
• Work with other departments, including engineering and supply chain, to optimize production processes and improve product quality.
• Monitor and report on production metrics, including output, scrap, and downtime.
• Identify and troubleshoot production issues, working with the production team to implement solutions.
• Provide regular updates to management on production progress and issues.

Qualifications

• Diploma in engineering, manufacturing, or a related field.
• At least 3 years of experience in a production supervisory role, preferably in the mobile device industry.
• Strong knowledge of production processes and equipment.
• Excellent communication and leadership skills.
• Strong problem-solving and analytical skills.
• Knowledge of health and safety regulations and company policies.
• Ability to work in a fast-paced environment and manage multiple priorities.

The Office of Alumni Engagement (OAE) is seeking to hire an alumni relations and program management professional to help drive alumni engagement to greater heights through purposeful and impactful programs that meet the University’s needs. 

The Senior Executive is part of a team in driving the University level alumni events, and partnering programs targeted at alumni residing overseas. These events and programs are organised by OAE, the schools and departments and alumni associations to create and maintain pathways for alumni participation that advance the goals of the University.  The key strategic objective for the team is to nurture strong alumni relations with the growing Overseas Alumni Associations & Alumni Circles.

Key Responsibilities:

Facilitate the formation of overseas NTU Alumni Associations, reconnect with associations which are inactive and render support to strengthen their ties with their alma mater.

• Support alumni programmes to engage with alumni in Singapore and overseas.

• Support the team to curate and organise global and regional alumni engagement programmes such as China or Regional Conference and events in collaboration with colleges and departments as well as overseas alumni associations.

• Coordinate NTU Senior Management’s visit to engage with overseas alumni.

• Administrative works such as alumni correspondences, procurements and payments.

Key Requirements:

• Bachelor's degree in a related field

• A self-starter who is resourceful, committed and has strong interpersonal skills

• Strong verbal and written communication skills

• Good project management experience and able to multi-task in a fast-paced environment

• Willing to travel, and work during weekend

The Senior Executive, Governance and Quality Assurance, supports educational quality assurance processes and practices for the NTU Bachelor of Medicine, Bachelor of Surgery undergraduate programme at the Lee Kong Chian School of Medicine. This position reports to Director, Education Management.

Responsibilities:

Curriculum Reform

• Participate as Secretariat team member of the Curriculum Reform Committee (CRC) and its sub-groups and ensuring effective collaboration and implementation of curriculum reforms.

• Organise CRC and its sub-groups meetings and providing administrative and logistical support

• Assist in the preparation, compilation and dissemination of CRC and its sub-groups meeting package including meeting papers and slide deck

• Assist Chair, CRC in the conduct of meetings

• Draft minutes of CRC meetings and action plans for its sub-groups’ meetings

• Assist in monitoring follow-up actions

Curriculum Documentation

• Administer electronic filing infrastructure for NTU MBBS degree documentation

• Maintain version control of curriculum documentation

• Engage with internal stakeholders to plan and develop budget estimates for new degree programme, including operating expenses and expenditure on manpower

• Assist faculty and educators in compiling and documenting learning outcomes

• Collaborate with sub-groups, faculty and educators to collect, organise, and update course outlines, learning outcomes, and assessment strategies.

Programme Policies and Processes

• Collaborate with team leads in developing and reviewing MBBS degree programme policies and processes

• Monitor timeline for submission of revised policies and processes for approval at School and University-level committees

• Prepare student-facing versions of policies and processes for publication on student intranet

Quality Assurance and Quality Improvement

• Provide administrative support for national-level medical education quality assurance and quality improvement efforts

• Assist in preparation of quality assurance documentation for submission to Ministry of Health and Singapore Medical Council

Requirements:

• Bachelor’s Degree with at least 1 to 2 years of relevant experience in education quality management

• Background in medical education and/or healthcare administration would be an advantage

• Knowledge of quality assurance frameworks and methodologies in higher education

• Proficiency in Microsoft Office applications

• Experience in data management

• Meticulous, resourceful and adaptable

• Ability to multi-task and work independently under time pressure

• Excellent organisational, written and verbal communication skills

• Team player

• A proactive approach to identifying challenges and developing innovative solutions to address issues related to governance, compliance, and quality assurance

• Strong organisational and project management skills to plan, coordinate, and execute plans

This is a contract position till 31 March 2026.

Responsibilities

• Providing high-quality TCM consultation and treatment services to patients.
• Generating revenue and creating patient loyalty for the clinic.
• Supervising students of the DD Programme on clinical internship and junior TCM Physicians
• Preparing graduating Biomedical Sciences students for the Singapore TCM Physician Registration Examination (STRE).
• Conducting TCM courses as part of Continuing Professional Education and sharing TCM knowledge and clinical experiences with registered TCM physicians.
• Conducting educational TCM talks and public-run courses to raise awareness about TCM.
• Serving as a clinical instructor and examiner to junior physicians in the clinic.
• Ensuring incoming physicians are ready for individual practice.
• Ensuring exam papers are set fairly.
   

Requirements

• At least a Bachelor's degree in Traditional Chinese Medicine or an equivalent qualification from a recognized institution.
• Singapore Registered Chinese Medicine Practitioner.
• At least 15 to 20 years of clinical experience, preferably with specialty in TCM Gynecology / Pediatrics / Mental disorders / Geriatrics / Oncology / Pain Management.
• Effectively bilingual and equipped with computer skills to manage electronic clinic system.
• Professional in conduct and appearance, maintain confidentiality, and demonstrate a commitment to providing high-quality care to patients.

The NTU Office of Admissions (OA), an office within the Students and Academic Services Department, is organised in the four key functional areas that support the university’s quest in recruiting quality students to pursue their undergraduate and/or graduate education.  These four areas are Undergraduate Admissions, Graduate Admissions, Talent Outreach and Marketing and Operations. ​

Responsibilities

• Create visually appealing designs (digital and printed) for admissions related publicity materials, such as brochures, postcards, eDMs, posters, banners, event e-invite etc.
• Assist to coordinate the production of admissions and scholarship brochures.
• Assist to update and seek clearance for contents of the Minimum Subject Requirement brochures.
• Assist in maintaining brand consistency across all design projects.
• Assist in checking all graphics related to the publicity of the Open House during design and production process, and on site for set-up day.
• Assist in preparing/updating SOP on production for all publications.
• Prepare and maintain proper records of design files, assets and projects documentation for all publications and graphics for events.
• Assist in event registration for outreach events.
• Process payment to students ambassadors for events, maintain and keep track of Time-Off e-system records as well as assist in other administrative matters.

Requirements

• Diploma in Graphic Design, Visual Communication or equivalent.
• At least 3 years of experience in designing visuals/artwork for both printed and digital platform.
• Strong understanding of design principles, typography, colour theory and motion graphics.
• Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) or other design tools.
• Proficiency in MS Office (Outlook, Word, Excel, PowerPoint, etc.)
• Basic knowledge of HTML, CSS and web design.
• Knowledge of video creation and editing software.
• Good verbal and written communication skills.
• Creative, meticulous and a great eye for aesthetics.
• Positive attitude to work with ability to handle multiple projects concurrently.
• Strong team player.

NTU is a world-class research-intensive university located in Singapore, consistently ranked among the top universities in Asia and the world. We are home to over 33,000 students and 10,000 staff, offering a vibrant and dynamic work environment for individuals seeking to advance their careers.

We are seeking an experienced and motivated Specialist, IT Operations to join our dynamic team in the Centre of IT Services (CITS). The incumbent will be responsible for overseeing all IT needs for faculty, staff and researchers in the Nanyang Business School (NBS), while ensuring compliance with CITS' IT policies. If you have the required skills and experience and are excited about this opportunity, we invite you to submit your application today!

Responsibilities:

Run infrastructure/system operations in School (NBS IT).

• Ensuring that all programme and department operations run seamlessly.

• Managing the implementation of infrastructure changes and maintenance routines as agreed upon.

• Contributing to the design and implementation of infrastructure replacement plans.

• Assist the Undergraduate Programmes, Research Centres, Academic Divisions, Alumni, Career Services, and College Comms operations to streamline, digitize, and automate current work processes.

Maintain service level agreements and service improvements, and other areas.

• Maintain service-level objectives and targets, monitoring these objectives to ensure that requirements are met or exceeded.

• Maintain client satisfaction metrics and service procedures, constantly reviewing and analyzing these metrics to propose recommendations to improve performance and client satisfaction.

Requirements:

• Diploma in Information Technology or other related discipline

• At least 2 years of experience in IT operations

• Possess a good Information Technology background in software and application support

• Proficient in troubleshooting software and application

• Proficient in asp, asp.net languages, MSSQL, and oracle DB

• Experienced in managing Teamsite

• Experienced in Power Automate will be an added advantage

• Demonstrated decision-making and problem-solving skills

• Is detail-oriented and capable of multi-tasking

• Possess good verbal and written communication skills for effective collaboration with stakeholders at various levels in the organization

• Serve as the functional subject expert for the systems that he / she will be handling

• Possess good teamwork and interpersonal skills

• Good oral and written communication skills

NTU’s Centre for IT Services manages the campus-wide IT Infrastructure and facilitate access to all Enterprise IT systems, as well as Learning systems and Digital Media.

Cyber Security which is part of Centre for IT Services is Responsible for the Cyber Security Governance, Risk, Compliance & Awareness, Architecture, Consultancy & Engineering, Security Monitoring, Incident Response, Threat Intelligence and Digital forensic investigation.

This role will be part of the Cyber Security Defense team. The role is expected to work with various teams throughout NTU to ensure feasible, compliant, and effective implementation in accordance to Cyber Security policies, standards, and procedures.

Responsibilities:

• Develop, implement, and maintain an effective cloud security strategy and architectures that adhere to best practices, industry standards, and regulatory requirements.

• Collaborate with infrastructure team to design and implement and maintain robust cloud security architectures, ensuring principles of least privilege, defense-in-depth and security by design.

• Design and implement security solutions to enable rapid detection and response to cybersecurity attacks.

• Operational support for Security Incident event management (SIEM) and other Enterprise security solutions. (eg Endpoint detection and response, Data Loss protection suite etc) for NTU and Autonomous institutes.

• Ensure standard operating procedures are reviewed up to date as well as operation metric reporting and performance requirements are met.

• Collaborate with internal teams, schools, or departments for onboarding of data sources for the SIEM.

• Review and continually enhance system performance and work with Computer Security Defense team in the development of new use cases to improve our Cyber threat detection capabilities.

• Conduct root cause analysis during system outage and troubleshoot within limited time constraints to ensure end user/ projects operations.

• Identify control gaps or weaknesses in current processes and recommend measures, tools or software application that will enhance the team capabilities and overall security posture of NTU.

• Responsible for capacity planning and disaster recovery testing for Enterprise security solutions.

• Participate in relevant audit activities.

• Responsible to the continuous improvement and support implementation of Enterprise security solutions.

• Participate in security projects or initiatives by the team.

• Lead and drive related Cyber defense initiatives to improve NTU cyber security posture.

Requirement:

• Degree in Computer Science, Computer Engineering, or related discipline

• CISSP, CISA, CISM, GIAC relevant IT security certification 

• At least 8 years of IT related working experience with at least 2 years of prior experience in designing, implementing, and managing security solutions in cloud environments (AWS, Azure, Google Cloud, etc.).

• Candidates with prior experience in Security Engineering and Operations roles will have an advantage.

• Understanding and working experience in Cyber Security Incident detection and response practices and/or processes. e.g. NIST Incident Handling Guidelines, Cyber Kill Chain, MITRE ATT&CK Framework etc.

• Experience with Cyber Security solution such as Security Information & Event Management (SIEM), Endpoint Detection & Response, Threat Intelligence solutions, Privileged Access management or other enterprise security solutions.

• Experience in implementing security audits, controls, and mitigating measures on enterprise security solutions.

• Suitable Candidate with lesser relevant and demonstrable experience maybe considered for more junior appointment grade.

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research. Read more about NIE here.

NIE invites applicants to join the Finance Department as an Executive. This is a 3-year contract position.

Executive (Finance Department) [NIE]

Responsibilities

You will be part of the team which handles payments and other student-related financial matters for the institute. Your responsibilities will include:

• Administering Financial Aid schemes, e.g. PSEA, CPF, Mendaki, Tuition Fee loan, Study loan, scholarships and bursaries.
• Checking that payment transactions (e.g. supplier invoices, student claims) have appropriate certification and approvals before processing payments.
• Handling the financial accounts, preparing GST, audit schedules and financial statements for NIE Student Union.
• Responding timely to enquiries pertaining to student matters.
• Assisting in the design, implementation and review of financial processes, policies and guidelines for continuous improvements, through streamlining and automation.
• Handling ad hoc duties as assigned.

Requirements

• A Polytechnic Diploma in Accountancy or its equivalent.
• 2 or 3 years of working experience in accounting.
• Organized and meticulous in handling numbers and data.
• A team player with a positive working attitude and is willing to learn and adapt.
• Proficient in Microsoft Office applications, especially Excel pivot tables and formulas.
• Experience in SAP would be an added advantage.
• Able to adhere to timelines.

Closing Date

The closing date of the advertisement is 3 January 2024.

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to NIE campus.  This is subject to the availability of seats.

The Office of Information, Knowledge and Library Services (OIKLS), Nanyang Technological University (Singapore) invites applications for the position of Librarian in the Academic Engagement Team. We are looking for an individual with a working knowledge on copyright matters as it relates to libraries and educational institutions, exposure to library-faculty engagement activities and services as well as experience in providing systematic literature search services for different types of reviews.

The successful candidate will work closely with the Team to provide copyright advisories, systematic search consultations, general research enquiry service as well as implement faculty engagement programmes. This position will report to the Team Lead of Academic Engagement in OIKLS.

Responsibilities

• Manage and provide in-person/online reference and research consultation services as well as information seeking advice and effective access to relevant information and library resources.

• Administer and provide advice and consultation specifically on literature reviews and systematic search strategies for research.

• Build understanding of the information needs of the university community, promote library resources and services, and collect feedback on OIKLS services.

• Explore and integrate library resources and services into faculty teaching, curriculum and research.

• Facilitate discussions with faculty and college/school administrators on new library initiatives, library collections and services.

• Facilitate the organisation of talks, webinars and seminars on a range of topics with specific focus on systematic searching for different academic reviews, copyright related topics, scholarly communications and research services.

• Lead in projects with library stakeholders and relevant offices, such as organising a seminar, exhibition or developing a new workshop.

Requirements

• A recognized MSc in Information Studies (MLIS or equivalent) is preferred.

• A recognized bachelors degree in any field.

• 5 to 6 years of professional working experience in academic, research or special libraries.

• Excellent communication skills and a strong service-orientation.

• Good interpersonal and collaboration skills.

• Good organizational and time management skills.

• Able to work independently as well as in a team.

Responsibilities:

1) To manage and to provide administrative support in postgraduate research programmes

• Administrative support to scholarship, applications, admissions, reports, statistics, and research attachment.

• To provide guidance to faculty and students whenever required for postgraduate programme document submission such as PhD and MEng.

• Equipped with a good knowledge and understanding on administrative process, faculty and students are able to prepare the programme documents independently.

• To liaise with ACR and OA on various administrative process.

• Ensure that the Oral Exam and QE documents are submitted to OA without delay and on or before deadline.

• Provide assistance to faculty and students in postgraduate programme process and flow. This helps to ensure that the documents are submitted within schedule without the delay and queries from OA and scholarship agency.

2) Adoption of technologies to improve operational efficiency

• Implement a digitalized system to keep the information of supervisors and students. Ease of the documents retrieval whenever required and minimize human error.

• Enhance the level of automation in various procedures related to postgraduate programmes.

3) To resolve outstanding issues

• Problem investigation and to arrive at solutions to resolve the various issues and appeal cases.

• To preempt the potential problems that could arise from disputes.

• To ensure faculty follow policy and procedures of school and university.

4) To provide the documents to OA, CoE, and various departments

• To analyse the various statistical data related to admissions and to implement an efficient approach to derive the statistics.

• To review applications and admission to support the School in research strategic planning.

5) Supervisory and delegating

• Oversee functions and responsibilities of support staff; Allocate tasks to appropriate staff with the right skills; Brief and monitor progress of delegated tasks.

• Ensure that tasks are completed satisfactorily and efficiently within allocated time frame.

• Coach new skills to the support staff to cope with the changes.

• Continue to improve the current administrative process.

6) Reimbursement of claims

• Liaise with finance and supervisors on the complexity of the claims.

• Coach support staff on handling the different requirements of claims related to conferences and research attachment.

7) New faculty support

• Assist the new faculty onboard our School in postgraduate programmes.

Requirements:

• Degree in any discipline

• Candidates who have held administrative positions in a central office within a large organisation would be preferred

• At least 3 years of relevant working experience

• Knowledge of contract management and financial management

• Proficient in MS Office applications

• Able to handle database/administrative systems

• Good working attitude, communication and management skills

• Ability to multi-task and work independently with staff and faculty at all levels

• Meticulous and analytical

• Think long-term with eye for details

• Responsible, resourceful, self-motivated and eager to resolve issues on a timely manner

• Be creative and improvise new ideas to improve the current administrative process

• Able to work independently with minimal supervision; shows great initiative

• To ensure an efficient operation of graduate studies (pre-admission) and research processes.
• Support on admission and coordinate orientation for graduate students.
• Administer post-admission graduate studies matters such as schedule mass qualification examination timetable, change of supervisor, candidates’ downgrade/extension/termination, process local and overseas conferences/attachments, exchange students’ applications, etc.          
• Provide a supportive/engaging environment to faculty members and graduate students.
• Assist on enquiries pertaining to graduate studies (pre- and post- admission). 

Responsibilities:

Admissions

• Prepare interview logistics and schedule interviews for shortlisted applicants. 
• Compile student and supervisor preferences and assist the Associate Chair to assign students to supervisors according to stipulated requirements.
• Maintain scholarship files and track application status to ensure updated information is readily available.
• Work with admin team to provide logistical support to postgraduate students when they arrive.
• Liaise and arrange for orientation programme for postgraduate students (Eg catering, slides preparation, goodie bags & etc).

Examination

• Coordinate with course coordinators to compile all examination requirements and feedback and submit to Central Admin.
• Prepare list of examiners and invigilators for the courses offered and submit confirmed list to OAS.
• Collate, check and submit examination papers from examiners, ensuring formatting guidelines are met and relevant signatures are obtained prior to submission.
• Coordinate in script checking and marks entry.

Qualifying examination (QE), thesis submission and oral examination (OE)

• Coordinate on processes for QE, OE and thesis submission.
• Work closely with faculty and students to ensure that examiners have been confirmed and approved.
• Coordinate with students and panel members to schedule QE and OE.
• Inform panel members and students of the presentation schedule.
• Check to ensure all the forms are duly and correctly filled and are submitted in order.
• Consolidate forms, oral reports, assessment reports and submit to Central Admin/ Graduate College.
• Monitor the progress of Thesis Advisory Committee (TAC) meetings and oversee the QE and OE to ensure smooth running of the Thesis review process.
• Ensure timely scholarships renewals.

Leave Application (LOA, Conference/training leave)

• Check and ensure that student submit all the necessary supporting document for leave of absence, PG overseas conference leave and training leave.
• Process all the leave application and reimbursement promptly.
• Create vendor via ServiceNow for new vendor for payment.

STP (Exchange/ Non- graduating students)

• Prepare a guideline for student to apply their STP application online.
• Work with OGEM and One Stop to process the documents.
• Ensure that enrolment letter and SOLAR form are sent out to the student so that they can submit STP application to ICA.
• Create ServiceNow requests for student payment of Research Fees, Application Fees and Miscellaneous Fees.

Research Grant

• Support ACR manager with research grant verifying, e.g. Ariba purchasing verifier, facility/chemical charging form verifier, etc.

Others

• Perform postgraduate processes in accordance to the policies and guidelines of the University.
• Provide support in process alignments within the unit.
• Maintain up-to-date postgraduate student records.
• Work closely with Students unit for graduation/ hooding ceremony.
• Tracking Graduate Assistant Scheme (GAP) hours and submit the report to Office of Admission on annual basis.
• Assist TA coordinator in assignment of Teaching Assistants’ duties.
• Support the coordination of PG events such as 3MT.
• Any other adhoc duties or projects assigned.

Requirements

• A recognized diploma or bachelor’s degree in any discipline.
• Proficient in MS Office.
• 1 to 2 years prior experience in tertiary research administration is preferred. Or experience of working in a customer focused environment.
• Strong ability to communicate (verbal and written skills) effectively with students, faculty, and team members.
• Planning and organizing, communication skill, negotiation and influencing skills.
• Knowledge of contract management, data analysis, financial management.
• Resourceful and independent.
• Ability to work effectively under pressure.
• Proactive and a positive attitude towards work tasks.
• Conscientious team player.
• Assertive and meticulous.

Student wellbeing and support is a top priority and a key foundation for NTU Education 2025. It enables NTU students to thrive and flourish in their educational journey. As a counsellor in NTU, you will play a crucial role to enable NTU to fulfil its mission for student wellbeing and support. As a team member of the University Counselling Centre, you will provide counselling for undergraduate and graduate students and engage with various internal and external stakeholders to promote a NTU campus community approach to mental health.

Responsibilities:

Counselling and case management and consultation

• Provide professional counselling services to NTU undergraduate and graduate students.

• Provide consultation to staff, family members, and peers on concerns they have regarding a student and provide case management support, especially for students at-risk.

• Document and maintain proper clinical records in accordance with policies and procedures of the University Counselling Centre.

Psychological critical incident management

• Provide consultation and psychological critical incident management to suicidal or severely distressed students and staff, and where needed, in getting immediate treatment for such students/staff through working closely with various stakeholders (e.g. Support and Care Team, Associate/Assistant Chairs and Student Care Managers of Schools, Faculty-in-Residence, Campus Security, Office of Human Resource, NIE Wellness Centre, etc.).

Community approach to case management

• Work collaboratively with and make recommendations to schools, student service offices, Halls of Residence, etc. to facilitate a campus community approach towards managing students with complex/severe mental health issues.

• Work in inter-disciplinary teams (e.g. Educational/Clinical/ Counselling Psychologist, Counsellor) to provide evidence-based psychotherapeutic interventions/treatment to students with complex/severe mental health issues and/or co-morbid issues (e.g. Special Education Needs and mental health issues).

• Liaise with other professionals (e.g. psychiatrists, doctors) and Social Service Agencies to mobilise community resources to provide care and support for the students.

• Refer and/or recommend external service interventions (e.g. family therapy) as part of the student’s overall treatment plan.

• Conduct training on a range of mental health issues and evidence-based intervention strategies for staff.

Strategic support in University Counselling Centre (UCC)/University Wellbeing Office (UWO)

• Evaluate and/or develop service provisions for students and provide clinical updates/feedback to UCC.

• Provide strategic support to team lead and Head, UCC in the overall provision of UCC services.

• Maintain and submit statistical data and/or related reports to Head, UCC as and when required.

• Implement/organize and/or participate in initiatives and programmes under UCC and/or UWO. 

• Perform additional duties as assigned by Head, UCC or Director, UWO

Administrative support in University Counselling Centre (UCC)

• Oversee the daily operations of UCC and Satellite Counselling in Schools (SOAR), ensuring efficient and effective functioning.

• Monitor and manage UCC’s facilities and equipment, and work with Executive (Care and Counselling) to ensure proper maintenance and addressing any issues or repairs.

• Collaborate with external vendors and service providers to procure necessary supplies, equipment, and services for UCC and SCS.

• Prepare and maintain accurate records, reports and documentation related to UCC and SOAR operations, and budget.

• Coordinate with University Wellbeing Office (UWO) to manage UCC’s budget, monitor expenses and ensure financial compliance

Requirements:

• Graduate qualification in counselling, counselling psychology or clinical psychology.

• Preferably a registered counsellor with the Singapore Association for Counselling (SAC) or a registered psychologist with the Singapore Psychological Society (SPS).

• About 3-4 years of professional counselling experience and competent in case management and critical incident management.

• Proficient in professional counselling approaches and tools to help clients with diverse issues and conditions

• Experience in working with young adults, preferable in a university setting

• Experience in working in a multi-disciplinary team and conducting Continual Professional Development training for staff is advantageous.

• Experience in operations management, preferable in education or counselling environment.

• Strong attention to details and commitment to maintaining accuracy in all operational aspects.

• Strong organisational and multitasking skills, with the ability to prioritise and manage multiple tasks and responsibilities.

• Possess professional values that are in line with the Code of Ethics of SAC or SPS.

• Possess good interpersonal and communication skills

• Proficient in IT skills (e.g. Microsoft 365, use of Apps, appointment booking systems, case management systems)

NTU’s Student Affairs Office seeks to achieve its mission of collaborating and co-creating a meaningful and enriching student life experience with its partners by: 

• promoting students’ personal growth through co-curricular learning arising from student-led activities, leadership development initiatives, residential hall programmes, inclusion and integration efforts, community engagement initiatives and sports.

• facilitating meaningful engagement among key stakeholders within and outside of the NTU community.

Responsibilities

• Engagement and professional development of SM2 bridging students, ASEAN and Science & Engineering scholars to empower their successful transition and integration into NTU and Singapore.

• Student support and case management

  i. Work with School Care Managers and other NTU administrative departments, to identify and provide relevant support services to international students, both academic and non-academic.

  ii. Plan and organise training and activities for students, to help them better integrate academically and socially.

• University-wide integration efforts
  i. Lead the strategic planning and implementation of programmes and initiatives that inculcate the importance of diversity and integration.
  ii. Support the development and implementation of policies and practices which enhance integration within NTU.
  iii. Promotion and adoption of integrative practices within the NTU community.
  iv. Collaborate with and provide advice to student leaders/advocates, as well as faculty and staff, to educate and raise awareness on integrative practices. 

• Support the oversight of data collection and analysis, necessary for reports to regulators and NTU senior management.

Requirements:

• Bachelor’s degree in any related field from a recognised University.

• At least 6 years of relevant experience which involves considerable interaction with students or youth.

• Experience in the tertiary education sector will be advantageous.

• Good working knowledge on the transition and integration of international students in higher education.

• Sensitive to and empathetic towards the transition and integration challenges faced by international students.

• Strategic, critical, and lateral thinking skills.

• Ability to adapt effectively in a complex and constantly changing environment.

• Communication, negotiation and influencing skills (written and verbal).

• Ability to work collaboratively with university students and colleagues from different cultural and disciplinary backgrounds.

• Strong drive to initiate, plan, implement and deliver integration initiatives on time and on target.

• Proficient in all Microsoft Office application software.

Nanyang Technological University’s Centre for IT Services (CITS) is looking for a Senior Assistant Manager to provide learning support, consultancy and training to faculty, service support team on the use of learning services and applications to enhance teaching and learning experience.

Responsibilities

• Administer and configure learning management systems and related applications.

• Provide technical support and training to users, ensuring they can effectively navigate and utilize the learning systems and applications.

• Collaborate with internal and external IT team to provide support, troubleshoot incident, perform root-cause analysis and determine problem resolutions.

• Ensure that all systems comply with relevant industry standards and data security regulations.

• Implement best practices for data privacy and security within the learning environment.

• Identify process improvement and automation opportunities, making learning-related processes more efficient.

Requirements

• A good degree in software or computer engineering or related discipline

• At least 6 years of experience in managing learning systems and services in education industry

• Proficient in IT Service Management Framework and Processes

• Good knowledge in web automation, analytics, and artificial intelligence to improve work efficiency and efficacy will be an added advantage.

• Good Project Management and Communication Skill

• Good domain knowledge in learning management systems and applications for teaching and learning in higher education institutions.

The Earth Observatory of Singapore (EOS) seeks a Research Assistant in the areas of natural hazard impacts.

The candidate will work under the supervision of David Lallemant and Susanna Jenkins and will collaborate with the researchers from the ‘Integrating Volcano and Earthquake Science and Technology (InVEST) in Southeast Asia’ project, a 5-year project that aims to provide a holistic understanding of regional tectonics, volcanoes, the linkages between the two, and their cascading hazards and impacts in Singapore and Southeast Asia. 

Specific research/duties will include identifying potentially impactful hazard scenarios in the Southeast Asian Ring of Fire, contributing to numerical modelling of the hazard and its consequences, developing key case studies that can inform and support policy decisions, and preparing information and outputs in ways that can be used to communicate with policy makers and other risk stakeholders.

EOS is a Research Centre of Excellence at Nanyang Technological University Singapore that conducts fundamental research on earthquakes, volcanic eruptions, tsunamis, and climate change in and around Southeast Asia, towards safer and more sustainable societies.

EOS maintains a regional network of geophysical observation stations in collaboration with neighbouring countries in Southeast Asia, that are supported by the EOS Centre for Geohazard Observations, as well as a Remote Sensing Lab (EOS-RS). Computational resources are available through a dedicated cluster and collaboration with the High-Performance Computing Centre of NTU. In addition, EOS hosts state-of-the-art analytical facilities for petrological and geochemical analysis, and a Community Engagement office that co-creates learning opportunities for a range of audiences to promote a safer and more sustainable future.

EOS seeks a diverse and inclusive workforce and is committed to equality of opportunity. We welcome applications from all and recruit on the basis of merit, regardless of age, race, gender, religion, marital status and family responsibilities, or disability.

Key Responsibilities:

• Collect and analyse data from natural hazards

• Support the team in simulating natural hazards and critically evaluating results

• Write technical reports, with the aim of publishing results in scientific journals

Job Requirements:

• BSc in relevant area, e.g. geography, computer science, physics, earth/environmental science

• Experience with coding preferred

• An interest in natural hazards and their impacts.

• A quantitative mindset

We regret that only shortlisted candidates will be notified.  

The School of Chemistry, Chemical Engineering and Biotechnology is seeking to hire a technical specialist to provide support to the Undergraduate teaching and research laboratory. The individual will be supporting on receiving store for the school. The individual will be also supporting maker’s lab in mechanical prototype design and fabrication. The individual will be assisting lab waste disposal, general maintenance and safety of lab and inventory management.

Responsibilities

Operation and maintenance of mechanical fabrication machine and other equipment.

• Taking proactive approach in understanding the students’ projects, and providing assistance, solution and troubleshooting
• Proposing and sourcing suitable mechanical machine and materials for the mechanical workshop
• Develop troubleshooting guide
• Develop user guide
• Provide hands-on training to end user

Manage and support other undergraduate lab e.g. Maker’s lab, fluid mechanics lab

• Design and prepare the mechanical parts, adaptors, connectors and tools for the process
• Preparing materials required for the lab before the class begins
• Providing technical assistance during lab sessions
• Conduct lab housekeeping

Goods Receiving and Inventory Management

• Provide analysis of the inventory for purchasing and budget projection
• Ensure inventories are properly kept e.g. items that are temperature sensitive to be kept in the freezer
• Ensure proper inventory management by updating inventory record once consumables, apparatus and solvents are received or distributed to users
• Receive goods from various deliveries and dispense goods to end user in a timely manner
• Timely purchase of inventories
• Maintain the housekeeping of the store

Proper and timely disposal of lab waste

• Handle and coordinate the different waste (e.g. chemical, biological, food) from various teaching and research lab for disposal
• Liaise with appointed waste collector vendor to dispose waste on timely manner
• Submission of the waste disposal list to NEA on a timely manner
• Maintain good housekeeping for the waste collection room

Maintenance of Lab, Safety and Exit Clearance

• Conduct regular lab inspections to ensure safety protocol is followed by users
• Assist in lab clearance ensuring controlled chemicals and reagents are returned as well as the general maintenance of the lab
• Perform any other duties as assigned by the reporting officer and school management.

Requirements

• Relevant Bachelor's Degree in science or engineering areas
• Adequate practical hands-on skills to handle lab scientific equipment operation and troubleshooting
• More than 2 years’ relevant experience in academic, research or industrial sector
• High level of safety awareness
• Able to work independently and effectively under pressure and fast paced environment
• Ability to multi-task
• Good situational awareness
• Effective communication
• Team player and good time management skills
• Self-discipline
• Positive attitude and hard-working
• Takes ownership
• Self-motivated and proactive

The School of Chemistry, Chemical Engineering and Biotechnology seeks a diverse and inclusive workforce and is committed to equality of opportunity. We welcome applications from all and recruit on the basis of merit, regardless of age, race, gender, religion, marital status and family responsibilities, or disability.