Our company is acting on behalf of our client who has good hardware business. They need experienced sales manager with the following job responsibilities and requirements-

Job responsibilities

1. Ensure and Provide consistent professional sales and product service

2. Responsible for the co sales products

3. Ushering customers and explain about company products

Responsible for presenting the different co products to customers.

Makes recommendations and serves customers.

Job highlights

4 off days monthly, rest days depend on schedule

Competitive salary 3k and above

Positive and nurturing working environment

Work location: teck whye area

Duration: permanent

Requirements

Qualifications - diploma or high school diploma

Work experience- at least two year sales working experience in related fields

Job type- full time

Required languages: English and able to communicate with mandarin speaking customers

Job specialisation- services,designing

If you have an interest in applying for this role, please WhatsApp me at 98198786 to apply. Only shortlisted candidates will be notified. Priority will be given to Singaporeans

Young hon Lim/ manager

Render private limited

EA licence no 15c7827

EA reg no R1550906

Job description:

--Review renovation and construction structural drawings to plan tasks.
--Calculate material quantities.
--Perform coordination duties and basic clerical work.

Requirements:
--Relevant experience is required.

Company Benefits:

--Annual and medical leave according to Ministry of Manpower (MOM) guidelines.

Our company is acting on behalf of our client who has good massage business in Bukit Timah. They need spa therapists with the following job responsibilities and requirements-

Job responsibilities

1. Provide consistent professional spa massage (either body or foot)

2. Responsible for the cleanliness and neatness of spa facilities

3. Responsible in preparing treatment products, replenishment of stocks, towels supply etc.

Job highlights

4 off days monthly, rest days depend on schedule

Competitive salary 3k and above

Positive and nurturing working environment

Work location: Bukit Timah

Duration: permanent

Requirements

Qualifications - diploma or high school diploma

Work experience- at least one year working experience in related fields

Job type- full time

Required languages: English and able to communicate with mandarin speaking customers

Job specialisation- services, personal care

If you have an interest in applying for this role, please send in application online to apply. Only shortlisted candidates will be notified. Priority will be given to Singaporeans

Young hon Lim/ manager

Render private limited

EA licence no 15c7827

EA reg no R1550906

Responsibilities

This position will ensure efficient and courteous services in baggage handling, transport assistance, and general enquiries.

• Work closely with the Assistant Manager and provides courteous services to guests and responds efficiently and tactfully to guests’ complaints, requests and enquires.
• Liaise closely with Concierge, Reception and Bell Counter on guests' arrival and departure.
• Establish contacts with house guests / long staying guests and renders assistance when necessary.
• Make courtesy calls to guests.
• To be well versed and updated on all tourists related information.
• Requisite and keep stock of promotional materials for daily operations.
• Undertake any other duties as may be assigned by his/her superiors diligently and professionally.

Requirements

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills

Job Description​

• Managing the financial process and procedures
• Managing customer relationships
• Ensure all customer requirements and needs are fulfilled with proper follow up through for all financial matters
• Gather information from marketplace and customer for improvement in financial processes and procedures to meet their needs
• Coordination within internal business units of Company to ensure fulfillment of job activities through financial compliances
• Coordinate with suppliers to ensure all Company requirements and needs are fulfilled through financial compliances

Requirements​

• Diploma or Degree
• Proficient in Microsoft office and able to correspond via email
• Partial Accounts
• Team player & Customer Oriented
• Competent, Meticulous and Committed
• Able to work under pressure and in fast pace working environment
• Immediate availability
• Responsible with minimal work supervision
• Good communication and interpersonal skills
• Prior experience with Enterprise Resource Planning Software
• Able to operate competently common office equipment e.g computer, fax, tablet, smartphone and telephone system

Job Title: Accounts and Admin Executive (ID3465)
Location: Ang mo kio
Working Hours: Mon- Fri 8:30am to 5:30pm
Salary: $2500-$3000

Job Description:
• Manage job postings, screening, interviews, and hiring processes.
• Address employee concerns and grievances.
• Responsible for Accounts Payable activities including payment processing.
• Responsible for Accounts Receivable activities including recording of collection from customers.
• Invoicing.
• Inventory management.
• GL entries.
• Prepare bank reconciliation.
• Support on administrative and customer service matters when necessary.

Requirements:
• 1-2 years related experience in accounting background.
• Disciplined with good interpersonal and communication skills.
• Good knowledge in computer skills: MS Office, especially in Excel.

Overview

At AltSchool, we merge Montessori-inspired principles with therapeutic practices in a dynamic, classroom-like setting. As an Assistant Teacher, you’ll play a pivotal role in supporting our full-day programme, designed to provide consistency for children and a reliable schedule for parents. With a low teacher-to-student ratio of 1:3 or 1:4, we ensure each child receives individualised care, and you’ll gain hands-on experience working closely with children of diverse needs and abilities.

First 90 Days

• Immerse yourself in AltSchool’s approach, blending play-responsive methods, Montessori principles, and evidence-based therapies.
• Get up to speed with our policies, procedures, and digital tools, including our school management system and Individualised Education Plans (IEPs).
• Collaborate with and support lead teachers and therapists to implement tailored educational plans and set up classrooms for effective learning.
• Learn to manage behaviours, implement routines, and support children’s progress.
• Assist in documenting daily notes, progress updates, and class preparations to ensure a seamless educational experience.
• Build rapport with families to establish trust and communication channels.

Typical Expectations

• Work closely with lead teachers to manage classroom activities, behaviours, and daily routines.
• Prepare learning materials and adapt activities to meet individual needs.
• Collaborate with therapists and other professionals to address IEP goals.
• Track and document student progress, sharing meaningful insights with the team.
• Actively contribute ideas and solutions to improve classroom practices and team workflows.

Requirements

• A diploma or degree in Special Education, Early Childhood Education, Psychology, or a related field.
• At least 1 year of experience working with children, preferably in a special needs setting.
• Certifications in DIR Floortime or similar methodologies are a plus.
• Strong adaptability, creativity, and an eagerness to embrace challenges.
• Excellent communication and teamwork skills to thrive in a collaborative, self-managed team environment.
• A proactive and flexible approach to classroom duties

Core competencies (Jobs scorecard snapshot)

• Classroom Support: Confidence in assisting with daily operations and activities.
• Student Engagement: Ability to connect with and support children in a variety of learning contexts.
• Teamwork: Commitment to transdisciplinary collaboration with educators and therapists.
• Adaptability: Flexibility in addressing unique behaviours and challenges.
• Communication: Clear and compassionate communication with colleagues and families.

Why altSchool?

At AltSchool, we operate as a flat, self-managed organisation where every team member contributes ideas and solutions. We provide:

• Opportunities to work closely with therapists and explore innovative teaching practices.
• Regular training and professional development, including DIR Floortime certification pathways.
• A supportive team culture where creativity and initiative are encouraged.
• A chance to work on tailored curricula that adapt to individual strengths and needs.

We’re also expanding our offerings making this an exciting time to join a growing organisation redefining early intervention in Singapore.

Job Title: Sales Admin / Sales Coordinator (ID1489)
Location: Gul Circle
Working Hours: Monday- Friday : 8.30am to 5.30pm. Sat (Once a month) 8.50am to 6.00pm
Salary: $2800 - $3200
Benefit: AWS, performance bonus, department commission structure, AL 14 days


Job Description:
• Indoor Sale- receive telephone calls for sales-check stock, liaise with customers enquires, sales order
• Order processing (hand order confirmation, purchase order and invoicing)
• Co-ordinate with stores to arrange for delivery, check DO, quantity accuracy, close DO, check prices accuracy, check work order completion, liaise with production on the status of cables pending for customer delivery.
• Prepare reports for QMT meeting and various reports as required by management
• Any ad-hoc duties as required by Management.

Requirements:
• Minimum GCE “O” Level or ITE.
• Preferable at least 2 to 3 years’ experience, in similar scope of work
• Knowledge of ERP, especially Oracle will be an added advantage
• Must be organised and possesses pleasant disposition
• Team player, hardworking with high initiative.
• Applicants must be willing to work in Jurong Industrial Estate

Position: ASSISTANT COOK

Working Hour: 12 hours / 6 working days a week

* Included weekend, dinner time and public holiday

Salary: $2,500.00 - $3,500.00

Location: West

Job Description

• In charge of daily purchasing of ingredient
• Ensure client' satisfaction
• Food preparation and serving customer
• Hygiene and cleanliness

Responsibilities

• Must have at least 3 years exp
• Must able to commit on weekend, dinner time and public holiday
• Positive attitude with a strong sense of communication with customer

CRESCENDO HR PTE. LTD. / 21C0786

NCS / R21102835

JOB BENEFITS

• Signing on bonus
• Competitive salary range based on experience
• 5-Day working week
• Monthly Sales Incentive
• 6 Monthly Performance Bonus
• Meal allowance or staff meals provided
• Medical Benefits
• Dental Benefits
• Annual Health Screening
• Referrals Incentive
• Staff discount across brands

THE ROLE

to translate the concept and ideals of the Da Paolo Brand into a successfully operating restaurant and to closely support your Assistant Manager / Restaurant Manager, taking responsibility for the smooth running of the restaurant and the implementation, evolution and ongoing improvement of standards and profitability.

To achieve world-class standards to exceed customer expectations, act as a role model for staff and an ambassador for Da Paolo, reflecting its unique culture, positive attitude and excellent standards at all times.

As Supervisor, you will live a values-based culture of excellence, teamwork and world-class service. Your enthusiasm encourages team spirit, loyalty and passion for Da Paolo in others.

ADDITION RESPONSIBILITIES

• Be present and commit to menu development days by participating in food passion sessions
• To take responsibility for contributing towards your development with guidance of the Restaurant/General Manager and attend training courses as identified
• To show commitment to the company values in all aspects of your role
• To act as a positive ambassador for the business
• To attend training and meeting sessions when required
• Must know how to operate and do minor maintenance and repair work

Job Title: SHIPPING CUM ADMIN ASSISTANT/EXECUTIVE (IMPORT/EXPORT DOCUMENTATION ( ID6016)
Location: Central Location
Working Hour: Mon-Fri 9am -6pm
Basic Salary: $2,800 - $3,500

Job Highlights
Central Location, 5 Days Week, Immediate Vacancy.
Good Career Development and Great Learning Opportunities
Small-Size Company and Friendly Working Environment

Job Descriptions
• Handle all import/export documentation, shipping procedures, and coordination, including shipment planning.
• Issue purchase orders and delivery orders.
• Manage shipping documents, customs declarations, permits, and compile invoice data.
• Ensure supporting certificates are ready before shipment.
• Coordinate with shipping companies and freight forwarders for transport scheduling and documentation.
• Ensure timely delivery of shipping documents to relevant parties (banks, shipping companies, etc.).
• Communicate with suppliers and customers to ensure smooth and timely shipment delivery.
• Collaborate with the Accounts Department on finance-related matters.
• Perform other administrative and ad hoc duties as required.

Qualifications
• At least tertiary education with 1-2 years of working experience in the related field is preferred for this position.
• Proficiency in Microsoft Office and Good Knowledge of Advanced MICROSOFT EXCEL Skills preferred.

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are looking for a Director of Engineering

Director of Engineering is overall in charge of maintenance operations of hotel facilities, electrical systems, kitchen equipment, emergency power system, and other related equipment in accordance with guest service, preventive maintenance and energy conservation standards and programs.

As a Director of Engineering, we rely on you to:

• Manages departmental operations expenses and prepare for annual budget & Capex,
• Ensure hotel ‘s facilities are MEP system in good working condition to support daily operation,
• Establish andimplement preventive maintenance program to achieve higher reliability and serviceability of hotel facilities,
• Plan and implement projects to improve plantefficiencyand reduce other operating & maintenance costs,
• Ensures systematic and cost-effective process ofoperating, maintaining,and upgrading ofassets,
• Identifies hazards& potential safetyconcerns and be accountable for Fire Life Safety in hotel,
• Ensures compliance with international standards and local authority requirement,
• To conduct training programs for team members in accordance with the requirement of Engineering Services Manual and Fire Life Safety Manual,
• Conduct Engineering and Fire Life Safety audits
• Perform other duties and responsibilities as outlined in the Engineering Services Manual and Fire Life Safety Manual or as directed by General Manager

We are looking for someone who:

• Degree in Engineering or relevant
• Minimum of five (5) years with advanced knowledge of building management/engineering experience in hospitality industry
• Hands on experience in hotel operations, repair and maintenance;
• Strong understanding of building life safety system and energy management systems.
• Strong Leadership qualities
• High levels of flexibility, adaptability to changes

If you are the right person, what are you waiting for? Click the APPLY button now!

• Required to communicate well in response to sales enquiries
• Ability to generate quotations for handling of air/sea and local transportation
• Can liaise with all relevant suppliers and co-ordinate the execution of the job, which wil include the need to monitor the shipments and resource planning
• May be required to work on weekends and public holidays occasionally
• Candidate should ideally be able to multi-task, fast learner, diligent and interested to learn the business

• Responsible to oversee the day-to-day planning, management, operations and safety of facilities management works and service with adequate administrative staff.
• Responsible to carry out systems' heath and obsolescence monitoring, obsolescence management, crisis management, fire safety management, investigation and carry out rooy cause analysis of the incident, not limited to accident, power outage, and systems failure.
• Shall be full-time on-site
• Contract period Jan’25 – Jun’25

Roles & Responsibilities

Basic Salary with yearly increment based on performance.

Working shift

Career advancement opportunity

Entry level are welcome

Training will be provided

Medical & dental benefits

Customer service oriented

Team Player with Positive AttitudeProvides services to clients such as cutting, washing & blow, coloring/highlighting, hair and scalp treatment

• Conducting professional hair and scalp analysis, demonstrating features and benefits of products.

• Explaining the company’s products, treatment processes

• Emphasizes product benefits and assists clients in the selection of retail products or services for their hair/ scalp care needs

• Attending clients with professionalism & care, while maintaining good relationship with clients

• Carry out ad-hoc duties as and when assigned by direct supervisor

Roles & Responsibilities

Basic Salary with yearly increment based on performance.

Working shift

Career advancement opportunity

Entry level are welcome

Training will be provided

Medical & dental benefits

Customer service oriented

Team Player with Positive AttitudeProvides services to clients such as cutting, washing & blow, coloring/highlighting, hair and scalp treatment

• Conducting professional hair and scalp analysis, demonstrating features and benefits of products.

• Explaining the company’s products, treatment processes

• Emphasizes product benefits and assists clients in the selection of retail products or services for their hair/ scalp care needs

• Attending clients with professionalism & care, while maintaining good relationship with clients

• Carry out ad-hoc duties as and when assigned by direct supervisor

Job Title: Quantity Surveyor cum M&E Drafter (ID4646)
Location: : Kaki Bukit
Working Hours: Mon – Fri 9.00am-6.30pm
Salary: $3200-$4000

Roles & Responsibilities
• Coordinate and Monitor all Architecture trade
• Submission of sample/ shop drawing/ catalogues & technical documents for consultants approval and keep track of all approvals , feedback/ comments from consultants for subsequence processing
• Coordinate with others discipline (Structure and M&E) for all technical issues found in construction drawings
• Check all drawings and prepare RFI for all discrepancies
• Coordinate and submit all materials to consultant for approval
• Coordinate with VDC/ BIM team for all Architecture setting out issue
• Prepare work method of statement for submission
• Coordinate with subcon for trade demo before start works
• Ensure all work with proper inspection records by RTO
• Control the registration and distribution of architectural construction drawings and revision
• To manage the quality control QA/QC works to achieve CONQUAS score
• Other adhoc duties as assigned by Project Manager

Requirement:
• Candidate must possess at least Diploma/ Degree in Architecture or equivalent
• At least 3 years of local working experience in the Architectural Coordination works
• Proficient in AutoCAD, basic knowledge for BIM software like Revit
• Able to lead and work independently

Job Title: Shift Technician (ID1452)
Location: Pasir Panjang Ferry Terminal
Working Hours: 4 3 3 4 days, day shift (9.30am to 9.30pm) or night shift (9.30pm to 9.30am), One month rotate once
Salary: $3500-$4000
Benefit: AL 15 days, AWS, Variable Bonus. Spouse & Children medical claim $500 per year

JOB RESPONSIBILITIES
• Perform plant operations according to company's SOP.
• Perform operations setup/change for product transfers and movements
• Perform routine checks and minor troubleshooting of plant equipment
• On-site/job training provided

Job Requirements
• Min Higher/Nitec and Diploma in Engineering
• Can perform field work, shift work and overtime.
• Singaporean and PR Only

Responsibilities

• Develop and guide the sales team’s strategy and targets, leading them to meet overall goals within budget constraints.
• Monitor sales performance and adjust activities, account management, and sales priorities as needed to achieve objectives.
• Build and maintain strong relationships with clients before, during, and after conferences, exceeding their expectations to encourage repeat business.
• Participate in the creation of the marketing plan, sales action plan, profit plan, advertising and promotions budget, and marketing audits.
• Track forecasts for all group and FIT segments, identifying periods needing increased sales focus to meet targets.
• Mentor and motivate the sales team to reach sales objectives.
• Monitor group bookings in relation to room availability, types, and customer spending potential to maximize revenue from rooms and other services.
• Attend trade shows, travel functions, and major business events as required or directed by the Director of Sales & Marketing.
• Foster good working relationships with other departments, ensuring effective communication and teamwork.
• Perform additional duties as assigned by hotel management.

Requirements

• With 5 years of sales experience in the hotel industry field.
• A diploma or degree holder, in hospitality management or business related discipline.
• Positive, dynamic and results-oriented

Role

The Operations Executive/Senior Executive is responsible for managing the day-to-day operations of the home personal care service provided to clients. This includes ensuring the efficient delivery of high-quality care, compliance with regulatory standards, and effective coordination of community caregivers, resources, and client needs. The role demands strong organisational skills to ensure smooth operations, community caregivers’ performance, and client satisfaction.

Key Responsibilities

Operational Management

- Oversee the smooth running of home personal care operations, ensuring that services meet both CWA standards and client expectations.

- Coordinate schedules for caregivers and other personnel to meet client needs, ensuring adequate staffing levels.

- Monitor and track daily service delivery, ensure timely visits and adherence to care plans.

- Maintain proper documentation of client care, community caregivers’ schedules, and service records.

Staff Management and Coordination

- Supervise and support community caregivers, ensuring they adhere to CWA policies and provide high-quality care.

- Coordinate training sessions, ensuring community caregivers are fully trained and prepared to meet client needs.

Recruitment & Onboarding

- Assist in the recruitment process, onboarding, and orientation of new community caregivers, including candidate screening.

Service Quality Management and Compliance

- Ensure that all home personal care services are delivered in compliance with relevant healthcare regulations / standards, and CWA policies.

- Review of SOP(s) regularly to ensure accuracy and relevance, making necessary updates as required.

Client Relationship Management

- Act as the primary point of contact for clients, families, and community caregivers, addressing concerns, feedback, and inquiries promptly.

- Proactively identify opportunities to improve service delivery and enhance client satisfaction.

Administration Support

- Assist with filing documents, maintaining accurate records, and organising client and family caregiver data in both digital and physical formats.

- Manage Case Management System (CMS) for home personal care service.

- Timesheet Management: Ensure the timely collation and submission of caregiver timesheets for payroll processing, resolving discrepancies where necessary

- Payment Collection: Assist with collection of cash payments from clients, requiring individual to liaise with clients on their payment or arrange with them on payment methods.

Other Duties

- Project Management: Participate in department initiatives and projects aimed at improving operational efficiency, caregiver performance, and client satisfaction

- Any duties that may be assigned from time to time

Requirements:

- Degree in Business Administration, Healthcare Management or related field.

- Minimum 1-2 years of experience in a community health or home care setting and understanding of home care services.

- Strong communication skills in English and Mandarin, with the ability to liaise with clients, caregivers, and other departments effectively

- Able to manage multiple tasks and responsibilities simultaneously

- Quick to adapt to changes

- Proficient in Microsoft Office 365 and other office management tools

- A caring attitude with a desire to make a positive impact in the lives of elderly, disabled, or ill individuals

Job Title: Cruise Product Planner (Travel Agency) (ID7143)
Location: Esplanade
Working Hours: Mon to Fri 10am-7pm
Salary: 3500-4000
Benefits: AL 14days, Performance bonus


Job Description

• Conduct training sessions for the Sales department.
• Oversee operations, including bookings, confirmations, and voucher issuance.
• Track and record sales periodically.
• Provide marketing support for advertising initiatives.
• Foster product creativity.
• Liaise with cruise and land operators.
• Prepare itineraries and sales kits for inquiries, including air tickets, tours, cruises, and insurance.
• Develop various fly-cruise and home-port products.

Requirement:
• At least 2 years of product planner experience.
• Strong general knowledge of the cruise industry.
• Proficient in Microsoft Excel, PowerPoint, Word, Office 360, GDS systems, and OB systems.
• Established relationships with cruise, land, and flight operators.
• Hands-on experience with worldwide air-ticketing and customized travel.
• Excellent follow-up skills.

We're looking for an experienced Partnerships Lead with a background in the benefits broker, insurance/reinsurance or Third Party Administrator (TPA) space, to join and lead our channel partnerships team.

In this regional role, you will own and drive new partnerships with distributors (including but not limited to brokers, insurance, TPAs), as well as nurture existing partnership relationships for our sales team to cultivate and close deals. You should have experience in business development to negotiate and drive partnership terms, craft proposals, build rapport with partners, and design mental health initiatives and programs that our partners can take on. You will also lead in creating and executing innovative businesses with our partners that can distribute Intellect further. Specifically, a key focus of the role would be to own the collaboration and productization process with our insurance partners.

Beyond Singapore, you will also oversee identified emerging markets. You will support the business development representatives in those markets by providing channel partnership support to drive revenue growth and distribution.

You will report directly to the Vice President of Partnerships and Solutions, and work closely with the leadership team in this position, with immense opportunity to lead and build our commercial partnerships team.

• Own a revenue target specific to insurance and brokers partnerships
• Own, engage, and nurture existing channel partners
• Drive and build new partnerships with channel partners
• Liaise with partners to develop go-to-market plans
• Collaborate and actively build a healthy pipeline with the revenue team

• 5-7 years of experience in the employer healthcare benefit consultant/broker or insurance/reinsurance space/TPA space with partnerships experience

• Experience in channel, consulting, strategy, or business development
• Great track record of sourcing, developing, and maintaining partner relationships
• Has an understanding of the employee benefits space
• Meticulous and efficient at crafting RFPs and proposals
• Ability to display leadership and manage a regional team
• A strong self-starter
• Excellent collaboration skills
• Meticulous and has high attention to detail
• Good sense of commercials and deal making

• Work in a diverse environment with people from over 10 countries
• A generous leave policy
• Work flexibility
• Medical coverage
• Annual Wage Supplement (Bonus)
• Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
• Birthday Leave (1 day)
• Holidays off
• Quarterly mental health day off
• Mental health benefits (Premium access to our app!)
• Work-life balance and employee wellness
• Regular social events where we have non work-related fun

·        Capable of leading Global Template design and deployment for Large Transformation as Lead

·        Lead workshops to gather the information needed for fit-gap analysis or blueprints;

·        Get sign-off from client, and finalise the requirements.

·        Document functional requirements related to MM/IM and Logistics Execution business processes;

·        Advise clients on solution directions and the move to the new technologies (S4 HANA),

·        Development of Prototypes/Proof-of-Concepts;

·        Work on BTP based development / customisation for MM stream with Technical team.

·        Customizing of the SAP S4 HANA MM module and integration with other modules

·        Design organizational structure and Key data elements

·        Coordinate, communicate and assign tasks within the team;

·        Define and execute tests scenarios;

·        Training of key-users and or business users;

·        Develop solutions and proposals, functional fitment and value differentiation for SAP MM and related modules

·        Involve in solution demo and technical presentations

·        Assist in developing the practice and related skills and assets

•        Proven experience in SAP MM implementation projects good years of experience with experience of S4HANA  implementations experience with atleast 2-4 E2E implementation cycles.

•        Preference for relevant SAP S/4 HANA MM Certification

•        Must lead & possess SAP knowledge with direct experience in data migration and interface development in addition to functional consulting

•        Successfully completed a bachelor or master studies in IT, Engineering or Manufacturing Supply Chain;

•        Experience in a client facing role preferably with an ASEAN based Consulting firm

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Conrad Service Guest Service Executive is responsible for making the guest’s experience over the phone as pleasant as possible, by extending a warm greeting, assisting the guests with any special request and respond to any queries in a timely manner. The Conrad Service Guest Service Executive is to supervise the activities of the Conrad Service Center and provide efficient communication across various departments, to ensure guests receive optimum service in accordance with the standards, policies and procedures of the Conrad Hotels and Resorts.

What will I be doing?

As a Conrad Service Guest Service Executive you are responsible to oversee the Conrad Service Team activities and ensuring the completion of daily tasks. To support the Conrad Service Center Manager in the absence to communicate any updated information from the various departments to deliver outstanding guest service through every phone call. Specifically, you will be responsible for performing the following tasks to the highest standards:

• To ensure the highest standard of service is maintained showing a pleasant and courteous manner when handling calls, following the Forbes standards.
• Answer all internal and external calls pertaining guest requests, hotel restaurants bookings, handle e-mails and guest communications, responding to all enquiries and special requests.
• To handle any guest comments and to liaise with the Duty Manager when required.
• Handle several calls at any given time.
• Be knowledgeable of all hotel facilities, restaurant and bar menus and special promotions and be familiar with the different restaurant floor plans and capacity.
• Ensure maximum guest recognition and accuracy using our guest history information.
• Give adequate directions of the hotel from any locations.
• Ensure streamline communication with the team and guests and achieve consistent results.
• Follow through and constantly update the restaurant guest’s database to be efficient and consistent in relation to regulars and VIPs. This includes keeping track of Guest birthday, Anniversary to offer to make reservation, if the guest wishes to dine with us.
• Ensure all communication are efficiently made in regards to enquiries, groups or daily reservations.
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene.
• To be fully conversant with the Hotel’s emergency system and to ensure the correct procedure is known and carried out at all time.
• To ensure a high standard of telephone equipment is maintained at all times.
• To ensure all messages are handled accurately and promptly.
• To ensure all wake-up calls are correctly recorded and processed.
• To ensure all Conrad Service Center TM are familiar with any daily events occurring in the hotel and in-house VIP’s.
• To ensure full security of the Conrad Service Center is maintained at all times.
• To ensure that a practical manual backup is available and trained in case of a ‘System Down’ status.
• To have good knowledge of the procedure of handling Kipsu, SynergyMMS and OnQ PM.
• To control the hotel’s telephone and mobile phone inventory.
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Conrad Service Guest Service Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Senior High School education or specialty in Hospitality.
• Positive attitude and Excellent grooming standards
• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Open minded and outgoing personality.
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills (Oral and Written)

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

• Performs all treatments and massage therapy available on the spa menu

• Manage appointments and keep on time

• Interacts cooperatively with other spa team members to provide a seamless customer experience

• Be sensitive to each guest’s comfort level and service needs

• Adheres to a high professional standard in dress, grooming, language and lifestyle

• Consistently records and updates client records

• Helps in performing other expected tasks and duties: stocks, treatment rooms’ cleanliness, assist in bookings, etc.

• Familiar with Body scrubs and/or wraps techniques, body massage, facial treatment processes

• High energy, able to work in a fast-paced environment