The company

Founded in the early 1960s, Tacam Steel was created to support public housing and industrial growth. They initially gained recognition for their steel and aluminum window louvres, which were among the first locally manufactured products to receive a U.K. patent.

Over the years, Tacam Steel has become a leading steel door manufacturer in the region, known for high-quality, performance-specific steel doors. Today, they are part of the Techsteel Corporation Group and have a strong reputation for their products used in prestigious buildings across the UK, Singapore, Malaysia, and other regions.

The Person

Project Manager (sites) primary responsibilities include resource management, risk management, stakeholder communications, compliance and safety. These duties ensure that projects are completed on time and meet the desired outcome.

The Job

Responsibilities

• Monitor and supervise entire project team to ensure compliance of work and on-time completion.
• Resolve site issues.
• Ensure compliance to all government and building regulations.
• Manage manpower and overtime cost to ensure optimal cost benefit.
• Establish good communication and working relationships with clients and all stakeholders.
• Perform risk management to minimize project risks.
• Ensure strict adherence to WSH policies and regulations.

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

About the Job

The Graduate Studies office is responsible for the governance and development of the University’s graduate programmes, which include Graduate Certificates, Graduate Diplomas, Master's Degrees and Doctoral Degrees. In addition, the office manages admissions and recruitment of graduate students, working in close collaboration with the Schools and various academic and administrative units across the University. The Graduate Studies office also directly oversees two cross-disciplinary degree programmes: the Master of Social Sciences and Doctor of Philosophy.

What You Will Be Doing

• Assist in developing and executing comprehensive marketing and outreach strategies across offline and online platforms.
• Organize and conduct dialogue sessions with external vendors, internal departments, partners, and prospective students.
• Create high-quality marketing collateral, including brochures, flyers, videos, and social media content.
• Host visitors, coordinate presentations, and showcase graduate program offerings.
• Manage stakeholder relationships to maximize the impact of outreach events and engagement activities.
• Collaborate with Success Academies on overseas outreach events and education fairs.
• Work with the marketing team to promote graduate programs on various social media platforms.
• Ensure timely updates of program information on websites and social media channels.
• Analyze data to refine outreach and recruitment strategies effectively.
• Stay updated on trends and best practices in student recruitment.
• Support the admissions process by addressing inquiries and providing assistance.
• Plan, coordinate, and support events and conferences locally and internationally, while monitoring public sentiment.
• Follow up on leads generated through various channels and devise strategies to maximize engagement.
• Develop and implement content strategies tailored to different platforms.
• Strategize and follow up on business account development opportunities.
• Participate in the selection and administration of scholarships, bursaries, and discretionary admissions.
• Manage admissions processes for international and transfer students.
• Oversee operations and processes related to graduate student admissions.

Job Requirements

• A degree from a recognized university, preferably in marketing or related discipline
• At least 2 years of relevant experience in admissions and student recruitment, or at least 2 years of digital marketing and social media marketing
• A good understanding of the educational landscape of local and regional graduate studies and students’ preference
• Strong marketing skills, as well as image and video editing skills
• Experience in using various social media platforms
• Strong communication and interpersonal skills
• A good team player, problem-solver and multi-tasker
• Good analytical and customer service skills
• Able to occasionally work late
• Able to travel overseas
• Ability to meet tight deadlines and manage multiple tasks simultaneously
• High attention to detail and the ability to work independently

Apply now

• Consulting with clients on stylistic options for their hair.
• Listening to client needs to determine their preferences.
• Describing different hair care products and their benefits.
• Shampooing, cutting, coloring and highlighting hair.
• Offering manicure, pedicure, waxing and facial services.
• Performing scalp treatments.
• Acting as salespersons to sell clients hair care retail products.
• Building a personal relationship with clients to ensure return visits.
• Adhering to salon safety and cleanliness standards.
• Able to work overtime and split shift
• Must be able to work night shift and split shift
• Must be able to work extra hours or weekend if needed

Job Responsibilities:

• Manage research data and keep up-to-date research records, be able to perform data analyses and critically interpret generated data, and summarise research findings
• Search and sort out literature and database, identify key findings of previous research, and be able to paraphrase and consolidate key concepts of literature
• Conduct data collection independently (survey, classroom observation, FGD, interview, spoken and written language data)
• Process and generate descriptive data from surveys, classroom observation, FGDs, interviews and corpora independently
• Be able to construct teaching plans or test items independently
• Be able to design research tools for school-based project
• Project administration tasks such as scheduling and liaise with schools
• Be able to develop and maintain co-operative working relationships with Principal Investigator, colleagues and collaborators, be able to give feedback and share ideas or experience with others, and resolve problems in most situations
• Be able to report clearly on design and progress of research project
• Write research reports and papers, and be able to produce relevant write-ups for proposals under PI’s supervision

Job Requirements:

• Master’s degree or equivalent
• Excellent organizational skills and able to work independently within given deadlines
• Experience in working with teachers and students in Singapore schools
• Excellent problem-solving skills and project management skills
• Basic statistical knowledge and skills
• Good theoretical knowledge of research designs in general
• Good IT skills
• Strong interpersonal, written and verbal communication skills in both English and Chinese, to liaise with Chinese-speaking associates
• Basic knowledge in Chinese Linguistics and Language Teaching and Learning

(All applications will be in strict confidence. We regret that only short-listed candidates will be notified.)

The SALES Manager is responsible for maintaining the operational of the office (Bukit timah branch) as well as ensuring sales target of the sales consultant are achieved monthly. Reporting to the Director, his/her role will establish and maintain sales target achievable by each sales consultant without compromising cohesiveness among the colleagues.

· Responsible for achieving sales targets of the branch office assigned by the Director

· To assist the Director to manage and grow the branch business in bukit timah area. Areas of responsibility include Sales Consultant monthly target, Forecasting and Reporting management and Proposals and Contracts administration management.

· Liaises with both internal and external parties necessary to ensure sales target success: Company Management, Suppliers, Workers and the customers

Working Location: Bukit Batok

Job Description

• Support teachers in lesson preparation and the implementation of lesson plan (eg. able to conduct small group teaching)
• Support teachers to achieve and monitor students’ individualised goals and objectives
• Assist students in areas of self-care and grooming
• Support teachers in collecting data on behaviour and progress of students, whenever necessary
• Collaborate and support teachers in classroom management matters such as planning and implementing student’s behaviour plans, lesson progress, etc
• Liaise with external stakeholders (including families/caregivers and community partners) to facilitate administrative processes
• Ensure the well-being and safety of the students in School

Job Requirement

• Possess at least a Diploma (preferably in Early Childhood Care & Education)
• Prior experience as a Teacher Aide or experience in teaching would be an added advantage
• Energetic and passionate to work with children with autism
• Desire to learn about autism and the patience to teach special needs students
• Passion to help special needs students maximise their talents and potential
• Strong verbal and written communication skills in English
• Strong problem-solving and organisational skills

Candidates who possess GCE ‘O’ Level qualification (with at least 3 credits including a pass in English) and has prior experience as a Teacher Aide or in Teaching would be considered for this role.

Interested Candidate, please click on "Apply Now".

General Administration

• Provide support for all answering of calls
• Update pest control services report (weekly) and mosquito breeding report (monthly)
• Order stationeries and pantry supplies and gifts (for occasions)
• In charge of the maintenance of the copier machines and order toners when required
• Maintain record of Company Vehicles and apply Shell card for new vehicles, vehicles auditing
• Apply for PUB for water and electricity supply for office, town council and public toilets and accommodation of foreign workers and season parking for lorries
• Any adhoc duties as assigned

Recruitment

• Support recruitments for Operations teams with recruitment. administrative, organizational and logistical tasks.
• Serving as the logistical point of contact for both internal and external candidates at the written offer stage, including interacting directly with the candidates and ensuring signed paperwork is received in a timely manner.
• Managing various aspects of the candidate experience post offer acceptance, including ensuring accurate start dates and compliance of onboarding paperwork.
• Maintain accurate record keeping and consistent storage of new hire candidate records.
• Completing daily, weekly, monthly and quarterly reports as required.
• Conduct new employees’ orientation, exit interviews, referral programs.
• Updating of handbooks, orientations programs and documents templates when required.
• Any other ad-hoc tasks that are assigned.

Working Hours: Monday to Friday (Except Wednesday), 7 am to 4 pm. Wednesday 7 am to 1.30 pm

Working Location: Bukit Batok

Job Description

• Deliver clear and effective lessons using a variety of relevant teaching strategies for students with autism
• Play an important role in the planning and development of curriculum and programmes to facilitate student learning
• Exhibits deep commitment to the holistic education and development of students
• Work collaboratively with a multi-disciplinary team and with parents in providing quality education and care for the students
• Understand students' diverse learning and developmental needs, interests, abilities and potential through observations, diagnoses and discussions (with students, parents and colleagues), and adapts approaches accordingly
• Work collaboratively with a multi-professional team and parents in providing quality education and feedback for students.
• Plan and write IEP lesson plans, reports, records and documentation.
• Guide and coach Teacher Aides

Job Requirements

• Recognised Degree or Polytechnic Diploma
• Teaching qualifications or equivalent in Special Education is preferred
• 5 credits in GCE 'O' level with a pass in English and Mathematics is mandatory
• Preferably 3 years of experience at primary level
• Familiar with national curriculum
• Demonstrate passion in teaching
• Experience in teaching children and youths with autism will be an added advantage

Working Location: Bukit Batok

Rotating Shift: 5 days work week (i.e. either 6.30 am to 4.15 pm or 8.45 am to 6.30 pm)

Job Responsibilities

• Performing access control to ensure that only authorized visitors (eg. Parents) and staff are allowed entry into school compound.
• Ensuring proper records in both Visitor’s and Contractor’s Log (eg. Temperature checks, company’s name, contact information).
• Conduct regular patrolling around the school compound to ensure that the school is adequately secured and protected at all times
• Ensure vehicular traffic is managed professionally.
• Conduct security monitoring with use of surveillance systems, detect and report security breaches
• Administer access control and alarm monitoring systems to manage access into sensitive and restricted areas (if any)
• Respond to security incident and emergencies and report to Operation Manager as and when necessary
• Ensure that surveillance systems are in good working condition and to report any fault for immediate rectification.
• Provide support to the school’s activities or events as and when needed.

Job Specifications

• A valid PLRD license issued by the Singapore Police Force.
• At least 2 year of relevant working experience
• Preferably with traffic control experience
• Knowledge in operating fire and alarm control CCTV panels and recordings
• Possess good communication and interpersonal skills

Interested Candidate, please click on Apply Now!

Job Description

Clinical services:

• Utilize appropriate assessment tools to identify occupational therapy needs and conduct occupational therapy related assessments
• Identify goals for intervention and implement individualised intervention plans in collaboration with the student, families and the school team.
• Management of caseloads to provide consultation, individual and/or group evidence-based interventions in collaboration with teachers and families, or external services where necessary.
• Conduct continuous evaluation to measure outcomes of therapeutic interventions.
• Maintain accurate documentation of assessment, intervention, and communication with families.
• Participate in developing protocols and clinical guidelines to improve services in conjunction with the Head of Student Support/Principal.
• Participate in curriculum / programme development projects, particularly in the area of sensory regulation, handwriting, physical development, daily living skills, vocational skills etc.
• Participate in team assessment for school admissions.
• Utilize appropriate assessment tools to support and recommend occupational therapy related access arrangements for National Exams, if required.

Coaching & Training

• Conduct parent workshops and in-house training programs for internal and external stakeholders
• Provide supervision and mentorship support to new / junior therapists.

Continuing Professional Development

• Stay current with the best practices in relation to the field of occupational therapy and evidence-based practices in relation to autism.
• Participate and engage in ongoing training and professional development opportunities.
• Remain up to date with relevant organizational processes, policies and professional codes of conduct.

Job Holder Requirements and Attributes

• Possess a degree / postgraduate degree in Occupational Therapy from an institution recognised by the Allied Health Professional Council, Singapore (AHPC).
• Applicants for Senior Therapist position should possess at least 5 years of relevant working experience.
• Valid practising certificate with full AHPC registration.
• Prior experience working in the field of special education and/or working with individuals with special needs is an added advantage.
• Good team player with strong communication, interpersonal skills and critical thinking, in order to effectively collaborate and provide person-centric services.
• Able to work independently and effectively.

Working Location: 11 Bukit Batok Street 25

Working Hours: Monday to Friday - 7 am to 4 pm

Job Responsibilities

Clinical services:

• Utilize formal and informal assessments to identify speech therapy needs
• Identify goals for intervention and implement individualised intervention plans in collaboration with the student, families and the school team.
• Provide evidence-based intervention via consultation, individual and/or group sessions.
• Conduct continuous evaluation to measure outcomes of therapeutic interventions.
• Maintain accurate documentation of assessment, intervention, and communication with families.
• Participate in developing protocols and clinical guidelines to improve services in conjunction with the Head of Student Support/Principal.
• Participate in curriculum / programme development projects, particularly in the areas of speech, language, and social emotional learning.
• Participate in team assessment for school admissions.
• Utilize appropriate assessment tools to support and recommend access arrangements for National Exams, if required.

Coaching & Training

• Conduct parent workshops and in-house training programs for internal and external stakeholders
• Provide supervision and mentorship support to new / junior therapists.

Continuing Professional Development

• Stay current with the best practices in relation to the field of speech therapy and evidence-based practices in relation to autism.
• Participate and engage in ongoing training and professional development opportunities.
• Remain up to date with relevant organizational processes, policies and professional codes of conduct.
• Participate in curriculum / programme development projects.

Job Holder Requirements and Attributes

• Possess at least a degree / postgraduate degree in Speech-Language Therapy / Pathology from an institution recognised by the Allied Health Professional Council, Singapore (AHPC).
• Applicants for Senior Therapist position should possess at least 5 years of relevant working experience.
• Valid practising certification with full AHPC registration.
• Prior experience working in the field of special education and/or working with individuals with special needs is an added advantage.
• Good team player with strong communication, interpersonal skills and critical thinking, in order to effectively collaborate and provide person-centric services.
• Able to work independently and effectively.

Job Responsibilities

• Responsible for the preparation and upkeep of teaching resources, arrangement, appearance and learning environment of the classroom.
• Supervise and guide the primary children with their homework
• Plan and deliver activities, lesson and programmes, such as character development programmes in a creative and interesting manner to encourage students’ participation
• Organise enrichment workshops that can help promote the overall development of the children
• Curate creative activities to develop skills and expand mindsets in the areas of innovation, critical thinking and problem-solving skills.
• Engage children in outdoor play that serves to build psychomotor skills
• Daily administration - attendance, collection of forms, health and safety, etc.
• Ensure the safety and wellbeing of the students.
• Liaise with parents and guardians regarding children’s learning progress and behaviour in class

Other Requirements

• Possess a Polytechnic Diploma in relevant discipline or WSQ Student Care certification
• At least 2 years of experience in teaching children, preferably at primary level
• Prior work experience with children with special needs is an added advantage
• A team player with good communication and classroom management skills
• Patient and passionate about teaching children with special needs
• Good understanding in primary school curriculum

Your role as a Department Manager is to put the customer & colleagues at the center of everything you do. You need to ensure the highest possible level of customer service and ensure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store by leading with clear actions, as well as follow up on the results. You ensure you have a great team and support their development, trainings, performance and talent pipeline. Our business is your business, so when you grow, we grow.​
 

Key Responsibilities​

• You lead with a vision to secure the best experience for all our colleagues and customers. ​
• You analyse and follow up on Sales & Profit KPI's for your department. ​

• You support recruitment and ensures growth of team​

• You evaluate your team’s performance, provide regular feedback, and support succession through their development and training. ​

• You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety. 

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment.

Key Responsibilities

•Provide great customer experience.

•Fold, hang, display and merchandise garments to maximize selling opportunities.

•Actively process, stock and replenish garments on the sales floor and in the stock room.

•Open, unpack and label merchandise with security tags.

Support customer purchases and returns in the register

What you get to do in this role:

• Ensure SCs demonstrate relevance to customers, fully discover customers’ business and technical problems, deliver the highest quality presentations and demonstrations, execute proofs of concept successfully and only when needed, comprehend and document the business value to be delivered, and ensure customer commitment to the ServiceNow solution
• Develop team members according to the demands of the business and according to their individual professional goals
• Develop and maintain a recruiting pipeline of potential SC candidates to meet future business demands
• Work with regional sales managers to prioritize regional Solution Consulting efforts
• Assign resources to sales opportunities, and consistently evaluate progress against goals
• Assign resources as required to marketing and other efforts to support demand generation
• Develop and deploy team training curriculums to meet the changing demands of the sales organization
• Evaluate team members regularly through analysis of direct observation, peer feedback and sales feedback
• Ensure proper alignment of resources and effective utilization of skill sets within the assigned region
• Manage day-to-day activities such as resource scheduling conflicts, expense review and approval, activity reporting etc.

• Assist in identifying new business opportunities and potential customers in Singapore.
• Manage existing client accounts, ensuring customer satisfaction and addressing their needs effectively.
• Develop and maintain strong relationships with customers, providing expert advice on our products and services.
• Prepare and present sales presentations and proposals tailored to the client’s needs.
• Collaborate with cross-functional teams to ensure smooth product delivery and customer support.
• Meet or exceed sales targets and KPIs set by the Sales Team Lead.
• Keep up to date with industry trends, market dynamics, and competitor offerings.
• Provide regular feedback to the Sales Team Lead on market conditions and customer insights.

• Secure recurring revenue streams through upselling reliability services contracts to existing and new customers across all end markets.
• Coordinate with end market sales teams and service teams to achieve country service sales targets.
• Update sales opportunity information accurately and regularly into Rotork sales management system (CE) ensuring accurate reporting and order input forecasting.
• Educate, coach and mentor others to effectively and confidently sell all Service products.
• Work in partnership with end markets sales team to target and access new markets and customers.
• Carry out sales activity with customers including site surveys, sales support, contract negotiation, product presentations and seminars.
• Provide insights into market trends, competition and customers’ needs.
• Be prepared to travel as needed (national and international) to achieve the sales targets and growth opportunities in the country

• Develop and deliver lounge operations to budget 
• Continually grow customer satisfaction ratings
• Continual development of service culture programs
• Protect lounges under our care
• Oversee recruitment and retention of key talent within the department
• Ensure that interactions with our guests (internal or external) are positive, productive and professional

Scope:

Support the Branch in complying in Customs and any other
government agencies’ regulations

1. Declare all different types of shipping permits.
2. Applying Ordinary and Preferential Certification of Origin.
3. Coordinate with the respective departments on supporting documents required. Ensuring all documents are in accordance and timeline to provide approved customs entry declarations with help of pre-customs entry, checklist, Asia Customs SOP, and pre-alert database.
4. Attend to customs enquiries and secure the permit approval.
5. To monitor and ensure all Cargo Manifest Declarations reports are submitted timely to Singapore Customs for both Import and Export permits transactions.
6. Creating file and preparing billing invoice. To ensure data accurate and timely billing to customers.
7. Generating essential customers’ or others reports as required.
8. Updating Asia Customs SOP with customers’ requirements and expectations.
9. Adhering compliance to Expeditors policy and expectations.
10. Maintain Branch procedure on customs entry declarations.
11. Key Performance Indicators are met within customers’ requirements and fulfillment Singapore Customs / Competent Authorities rules and regulations.
12. Performing internal audit for customs filling.  

5 days’s work week with 1 off day and 1 rest day (Sunday) within a calendar week 

Roster     1   -    8:30 am – 6:00 pm (1 hour lunch break) for 4 days

                          8:30 am – 5:30 pm (1 hour lunch break) for 1 day

Roster    2   -    12:00 pm – 21:30 pm (1 hour dinner break) for 4 days

                         12:30 pm – 21:30 pm (1 hour dinner break) for 4 day

Roster     3   -    2:00 pm – 11:30 pm (1 hour dinner break) for 4 days

                          2:30 pm – 11:30 pm (1 hour dinner break) for 1 day 

** Only those who are current residing in Singapore or with Singapore residency need to apply **

• You will support the SFM & Bistro TL & Manager in the administration and operation of the Swedish Food Market and Swedish Bistro
• You ensure efficient operations of your section with special attention to the preparation and serving of food that enhance visitor experience.
• You look into customers’ concern in our food and services and provide solutions and corrective actions of necessary.
• Assist SFM & Bistro TL & Manager on goods supply forecast, stock controls and ensure proper cash handling procedures in accordance to the IKEA Safety & Security Risk Manual.
• Constantly follow up on the quality and food safety regulations and ensure a safe working environment for co-workers/ customers in accordance with all local health and safety regulations, operational and HACCP standards.
• You must check, verify and confirm the receipt of goods and to ensure quantity received matches the quantity invoiced by the supplier /prices invoiced by suppliers matches prices in our Purchase Orders.
• To ensure goods received from suppliers are stored in a First Expire First Out (FEFO) manner with date of delivery indicated on the package and supplier invoices and/or delivery orders are in place upon delivery of goods.
• You will need to co-ordinate with Team leader, managers & admin staff in resolving issues related to delivery of goods including quantity, pricing and quality.
• You support cost control by assist in materials requisitions, purchases and prepare reports for resource forecast and inventory management.

Responsibilities include:

• Assist in daily operations
• Ensure that the restaurant and kitchen is properly maintained and clean
• Oversee food preparations, presentation and storage to ensure food health and safety compliancy
• Regular checks with customers to gather feedbacks
• Resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations,

· Preferably 5 years of previous experience in serving in restaurant

·Must be able to work night shift and split shift

·Must be able to work extra hours if needed

Tuition centre looking for English Tutors to teach small group (up to 6 students) also hiring part time/full time tutor for various subjects to commit for our classes up to end of academic year

Current available classes: Weekday (Friday) classes 630-830pm, weekend (Saturday) classes 230-430pm

Preferably someone with experience/familiar with the syllabus and must be able to commit till end of academic year (Oct/Nov)

Job Scope:

• Able to provide a fun and interactive lesson for students
• Improvement of curriculum, creating lesson materials/tests
• Provide parents simple follow up of their child’s learning progress

Requirements:

• Minimum Qualification 5 GCE O levels credits/ Diploma/ A Levels
• Preferably with 1-2 years of experience in teaching tuition centre, student care or taught in group tuition (3 or more student), or 1-1 home tuition
• Must be able to commit till end of academic year (Oct/November)

Interested candidates please fill in this form (https://tinyurl.com/TuitionCentreJobRegistration) and apply this assignment and once we shortlisted we will contact you. Thank you

Tuition centre looking part time/ full time Math Tutors to teach small group (up to 6 students)

Please register your profile with us here as we have many 1-1/small group tuition assignments available(fill in form take less than 5 mins):

https://tinyurl.com/TuitionCentreJobRegistration

Day/time:

Weekday (Tuesday) 630-830pm

Location: Choa Chu Kang/Teck Whye

Salary: $25-35/hr or $70-$140/day

Looking for Secondary science tutors to take lower/upper secondary science class or assist main tutor in Chemistry/Physics/Bio

Part time role available: weekday evening (630-830pm)

Preferably someone with experience/familiar with the syllabus and able to commit till the end of academic year 2025.

Job Scope:

• Able to provide a fun and interactive lesson for students
• Improvement of curriculum, creating lesson materials/tests
• Provide parents simple follow up of their child’s learning progress

Requirements:

• Minimum Qualification 5 GCE O levels credits/ Diploma/ A Levels
• Preferably with at least 1 years of experience in teaching tuition centre, student care or taught in group tuition (3 or more student), or 1-1 home tuition
• Commit till the end of academic year (Oct/Nov)

Tuition Centre is expanding and offer a career progression towards assistant centre manager and centre manager role.

Fresh graduates are welcome and trainings will be provided

If you are keen, please fill in this short form and shortlisted candidate will be asked for a Zoom interview

https://tinyurl.com/TuitionCentreJobRegistration

also submit an application through this portal, we will contact you.

• Supporting the Product team that powers the Wise Card issuing infrastructure to our partners. You’ll be spearheading the end-to-end operational onboarding flow of new partners which includes configuring set-up in Visa/Mastercard, onboard partners onto Apple Pay/Google Pay and solving physical card issuance requirements.

• Taking full ownership of projects from initial scoping to final implementation, including assessing problem size and impact, creating rollout plans, collaborating across teams, conducting testing, and refining solutions.

• Identify bottlenecks and areas of improvement from a Product Ops perspective

• Work closely with Product team to optimise the card onboarding flows 

• Own and drive conversations with card manufacturers when it comes to submitting change requests and other changes required for the cards program

• Build out operational guides for new product offering and managing customer physical card programs 

• Assist CS teams when escalations are made with regards to delivery issues

• Work closely with Finance on ensuring that all card invoices are promptly delivered and processed on time

• Manage disputes & chargeback requests as well as escalations from partners/internal teams

About the Role  

We are looking for a VSOC Analyst to join us in an embedded role for a virtual 24/7 security operations center (VSOC).  

Using the latest industry technologies and practices, you will identify, analyze, and advise on adverse conditions and threats that could affect the safety, security and operational continuity of the client and its users. These conditions include (but are not limited to): political instability and unrest, armed conflict, crime, terrorism, natural hazards, cyber threats and online malign actors.   

Being embedded with the client, you will engage directly with the client to provide immediate support and consulting, and assistance with trust and safety issues.    

This a fully remote role based in Singapore and involves shift work on a “follow the sun” model and weekend work.   

Responsibilities   

• Use all-source intelligence (including alert feeds, traditional and social media, and in-house sources) to monitor security incidents and trends within the client’s areas of operation and locations to assess the likely impact on staff, assets, operations, events and reputation 
• Support the Client’s trust and safety function to monitor and respond to issues on or with the client’s platform.   
• Escalate security incidents to client stakeholders, following efficient and rehearsed procedures.   
• Maintain visibility on employee movements and their proximity to notable incidents and events, advising accordingly through required reporting methods 
• Participate in training and drills to rehearse incident preparation and response SOPs.   
• Support internal stakeholders with ad hoc reporting on geopolitical developments, scenario planning, forecasts and other related topics 
• Be an effective member of a dispersed small team, focused on the delivery of lean, high-impact services   
• Research and analyse a wide range of information to create insightful analysis in accordance with strict deadlines, including presenting and incorporating relevant data and visualisations. 

Requirements  

• Fluent in Korean (written and verbal – with knowledge of terminology and slang used on social media platforms) 
• Fluent in English (written and verbal) 
• Bachelor's degree in international relations, Security Studies, Criminal Justice, Journalism, or related field 
• At least 1-3 years' experience in an intelligence or customer-focused role in geopolitical risk, corporate security, government, law enforcement or similar 
• Ability to interpret, organise and visualise data 
• Ability to determine how geopolitical and security threats could impact private sector operations, travellers and sites 
• Excellent research skills, with the ability to rapidly digest, evaluate and “sift” large quantities of information from a range of sources 
• Ability to provide rigorous, creative insight into complex situations 
• Ability to multi-task in a fast-paced working environment and work in both individual and team environments 
• Excellent attention to detail 
• High-level competency with MS Office and Google Workspace tools 
• Must have the right to work in Singapore 

Nice to have  

• Advanced degree (Master’s or above) 
• Additional language skills 
• Strong professional network 
• Experience working in intelligence, geopolitical or security-related disciplines
• Familiarity and experience with a specific geographic region, ideally aligned with language skills 
• Strong personal initiative, with the ability to take ownership of tasks and deliver solutions under minimal guidance. 
• Familiarity with social media platforms, the gaming industry and legislative issues related to both 
• Experience with mass notification systems, analytical software or OSINT tools including Everbridge, Navigator and Genetec.