Role Summary
- Responsibilities: You will be responsible for the smooth running of the Singapore office and will gain exposure to different aspects of the company, including office management, facilities, and IT. You will also be providing administrative support to the Senior Management team.
- Salary: S$2,500 to S$3,500 per month, depending on your previous experience
- Benefits: Generous holiday allowance, flexible working hours, private medical insurance, comprehensive travel insurance, full funding for external training, comprehensive travel insurance and more
- Role Type: Full-time, permanent
- Start Date: We are currently recruiting for start dates throughout 2024, which occur on a monthly basis
- Location: This role is based in our Singapore office
About the Role
You will join the team during an exciting period of expansion in both Singapore and China. This growth has been driven by our commitment to delivering exceptional levels of customer service and high-quality work. We are therefore seeking a proactive and enthusiastic individual to take responsibility for the smooth running of our rapidly growing office in Singapore. The role is varied, and you will gain exposure to different aspects of the company including office management, facilities, IT, travel and event planning.
You will receive training and mentorship from experienced colleagues in the global Operations team. You will have ample opportunity to make the role your own and help drive the development of the office. As the Singapore team continues to grow, progression opportunities could see you taking on greater control of office management or specialising in an area of our business operations.
Key responsibilties will include:
- Maintaining essential office supplies and IT equipment
- Actioning established IT procedures
- Liaising and maintaining a good working relationship with service providers and suppliers
- Taking an active role in creating a safe, tidy and professional environment
- Holding responsibility for day-to-day health and safety and conducting work-station assessments
- Greeting all visitors to the office and coordinating office visits from colleagues and clients
- Answering telephones and taking messages
- Arranging domestic and international shipments
- Coordinating external events, such as client meetings and attendance at scientific congresses, as well as internal social events and celebrations
- Scheduling meetings and organising logistics for off-site meetings
- Processing incoming and outgoing mail, photocopying, scanning and filing
- Supporting with the arrangements for domestic and international travel
- Setting up for on-site interviews, which includes preparing meeting rooms, printing relevant materials and greeting candidates that visit the office
- Making purchases for the office and processing expenses
- Responding to personal and ad-hoc administrative tasks, as well as supporting the wider Technical and Operational Support team, when required
About You
The Office Administrator role is suited to those who thrive in a fast-paced environment, value autonomy and enjoy taking the initiative to suggest efficient ways of operating.
Essential requirements for the role are:
- Strong organisational skills, including the ability to plan and prioritise your own time and communicate this to others
- A good level of proficiency in written English and arithmetic
- A dedication to providing excellent customer service and professional verbal and written communication
- A friendly and approachable demeanour
- An excellent attention to detail
- Fluency in Microsoft Office
- Discretion and the ability to handle sensitive documents and information appropriately
- A high level of proactivity to shape this role and add the most value to those you support
- A proactive mindset and an eagerness to take on new challenges with a friendly, positive and ‘can-do’ attitude
Previous experience within an Office Administrator, or similar, role would be desirable but not essential as full training and guidance will be provided.
About Costello Medical
Costello Medical is a rapidly growing global healthcare agency specialising in medical communications, market access and health economic and outcomes research. We work with a wide range of clients, including the industry’s most successful pharmaceutical and medical technology companies, patient and public health bodies and charitable organisations. Our lasting client partnerships create a direct and measurable impact on the successful launch of novel therapies and devices across a wide range of disease areas. Our vision is to be a community of the very best people, constantly challenging ourselves to make meaningful and outstanding contributions to improving healthcare.
We are committed to our company values which are central to creating our fun, friendly and innovative workplace in which we strive to deliver the highest standards of quality. As a result, we have been listed in The Top 100 Companies to Work For list for five consecutive years.
On 27th May 2022, Costello Medical received its certification as a B Corporation. We are really proud of this achievement as it demonstrates that Costello Medical is meeting the highest standards of verified social and environmental performance. We underwent a rigorous assessment that covered the whole of our business including employee benefits, charitable giving and sustainability. We believe this certification is external validation of our mission to be a force for good.
The Recruitment Process
Our recruitment process includes an assessment for you to complete in your own time, followed by a telephone interview with a member of the Talent Acquisition team. If successful, you will be invited to an interview with senior members of the Singapore office. Our standard recruitment process lasts around 2 to 4 weeks, however this can be adapted if necessary.
We are currently recruiting for start dates throughout 2024, which occur on a monthly basis. Whilst there are no set application deadlines, we strongly recommend applying as early as possible so that we can begin processing your application. The role may close when suitable candidates are found.
Please note that this role is available in our Singapore office. You can learn more about our office locations here: www.costellomedical.com/careers/locations
What We Offer
- A competitive starting salary of S$2,500 to S$3,500 per month depending on your previous experience
- 18 days’ annual leave plus public holidays
- Private medical insurance
- Flexible benefits scheme offering additional holiday, cash payments and wellbeing benefits
- Paid study leave and funding for external qualifications
- Comprehensive travel insurance
- Flexible working hours
- Regular company-funded social activities
Please click here to learn about our reward package and the other benefits of working for Costello Medical: https://www.costellomedical.com/careers/benefits-package-in-singapore/
How to Apply
You are required to submit your CV and a cover letter via our online application form. In your cover letter, you must explain why you think you would be suited to the role and why you would like to join Costello Medical, with examples to support both. As written communication is a vital skill for this role, if your cover letter is suspected to have been generated by Artificial Intelligence (AI), your application is likely to be disqualified. Your CV should clearly state the dates of all qualifications and grades achieved where applicable. Please contact the Talent Acquisition team at [email protected] if you have any questions about the role or application process.
Visa Sponsorship
Please note that we are unable to support Employment Pass applications for this role and you will therefore need the right to work in Singapore independently from the company.
