Your role as a Department Manager is to put the customer & colleagues at the center of everything you do. You need to ensure the highest possible level of customer service and ensure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store by leading with clear actions, as well as follow up on the results. You ensure you have a great team and support their development, trainings, performance and talent pipeline. Our business is your business, so when you grow, we grow.​
 

Key Responsibilities​

• You lead with a vision to secure the best experience for all our colleagues and customers. ​
• You analyse and follow up on Sales & Profit KPI's for your department. ​

• You support recruitment and ensures growth of team​

• You evaluate your team’s performance, provide regular feedback, and support succession through their development and training. ​

• You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety. 

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment.

Key Responsibilities

•Provide great customer experience.

•Fold, hang, display and merchandise garments to maximize selling opportunities.

•Actively process, stock and replenish garments on the sales floor and in the stock room.

•Open, unpack and label merchandise with security tags.

Support customer purchases and returns in the register

What you get to do in this role:

• Ensure SCs demonstrate relevance to customers, fully discover customers’ business and technical problems, deliver the highest quality presentations and demonstrations, execute proofs of concept successfully and only when needed, comprehend and document the business value to be delivered, and ensure customer commitment to the ServiceNow solution
• Develop team members according to the demands of the business and according to their individual professional goals
• Develop and maintain a recruiting pipeline of potential SC candidates to meet future business demands
• Work with regional sales managers to prioritize regional Solution Consulting efforts
• Assign resources to sales opportunities, and consistently evaluate progress against goals
• Assign resources as required to marketing and other efforts to support demand generation
• Develop and deploy team training curriculums to meet the changing demands of the sales organization
• Evaluate team members regularly through analysis of direct observation, peer feedback and sales feedback
• Ensure proper alignment of resources and effective utilization of skill sets within the assigned region
• Manage day-to-day activities such as resource scheduling conflicts, expense review and approval, activity reporting etc.

• Assist in identifying new business opportunities and potential customers in Singapore.
• Manage existing client accounts, ensuring customer satisfaction and addressing their needs effectively.
• Develop and maintain strong relationships with customers, providing expert advice on our products and services.
• Prepare and present sales presentations and proposals tailored to the client’s needs.
• Collaborate with cross-functional teams to ensure smooth product delivery and customer support.
• Meet or exceed sales targets and KPIs set by the Sales Team Lead.
• Keep up to date with industry trends, market dynamics, and competitor offerings.
• Provide regular feedback to the Sales Team Lead on market conditions and customer insights.

• Secure recurring revenue streams through upselling reliability services contracts to existing and new customers across all end markets.
• Coordinate with end market sales teams and service teams to achieve country service sales targets.
• Update sales opportunity information accurately and regularly into Rotork sales management system (CE) ensuring accurate reporting and order input forecasting.
• Educate, coach and mentor others to effectively and confidently sell all Service products.
• Work in partnership with end markets sales team to target and access new markets and customers.
• Carry out sales activity with customers including site surveys, sales support, contract negotiation, product presentations and seminars.
• Provide insights into market trends, competition and customers’ needs.
• Be prepared to travel as needed (national and international) to achieve the sales targets and growth opportunities in the country

• Develop and deliver lounge operations to budget 
• Continually grow customer satisfaction ratings
• Continual development of service culture programs
• Protect lounges under our care
• Oversee recruitment and retention of key talent within the department
• Ensure that interactions with our guests (internal or external) are positive, productive and professional

Scope:

Support the Branch in complying in Customs and any other
government agencies’ regulations

1. Declare all different types of shipping permits.
2. Applying Ordinary and Preferential Certification of Origin.
3. Coordinate with the respective departments on supporting documents required. Ensuring all documents are in accordance and timeline to provide approved customs entry declarations with help of pre-customs entry, checklist, Asia Customs SOP, and pre-alert database.
4. Attend to customs enquiries and secure the permit approval.
5. To monitor and ensure all Cargo Manifest Declarations reports are submitted timely to Singapore Customs for both Import and Export permits transactions.
6. Creating file and preparing billing invoice. To ensure data accurate and timely billing to customers.
7. Generating essential customers’ or others reports as required.
8. Updating Asia Customs SOP with customers’ requirements and expectations.
9. Adhering compliance to Expeditors policy and expectations.
10. Maintain Branch procedure on customs entry declarations.
11. Key Performance Indicators are met within customers’ requirements and fulfillment Singapore Customs / Competent Authorities rules and regulations.
12. Performing internal audit for customs filling.  

5 days’s work week with 1 off day and 1 rest day (Sunday) within a calendar week 

Roster     1   -    8:30 am – 6:00 pm (1 hour lunch break) for 4 days

                          8:30 am – 5:30 pm (1 hour lunch break) for 1 day

Roster    2   -    12:00 pm – 21:30 pm (1 hour dinner break) for 4 days

                         12:30 pm – 21:30 pm (1 hour dinner break) for 4 day

Roster     3   -    2:00 pm – 11:30 pm (1 hour dinner break) for 4 days

                          2:30 pm – 11:30 pm (1 hour dinner break) for 1 day 

** Only those who are current residing in Singapore or with Singapore residency need to apply **

• You will support the SFM & Bistro TL & Manager in the administration and operation of the Swedish Food Market and Swedish Bistro
• You ensure efficient operations of your section with special attention to the preparation and serving of food that enhance visitor experience.
• You look into customers’ concern in our food and services and provide solutions and corrective actions of necessary.
• Assist SFM & Bistro TL & Manager on goods supply forecast, stock controls and ensure proper cash handling procedures in accordance to the IKEA Safety & Security Risk Manual.
• Constantly follow up on the quality and food safety regulations and ensure a safe working environment for co-workers/ customers in accordance with all local health and safety regulations, operational and HACCP standards.
• You must check, verify and confirm the receipt of goods and to ensure quantity received matches the quantity invoiced by the supplier /prices invoiced by suppliers matches prices in our Purchase Orders.
• To ensure goods received from suppliers are stored in a First Expire First Out (FEFO) manner with date of delivery indicated on the package and supplier invoices and/or delivery orders are in place upon delivery of goods.
• You will need to co-ordinate with Team leader, managers & admin staff in resolving issues related to delivery of goods including quantity, pricing and quality.
• You support cost control by assist in materials requisitions, purchases and prepare reports for resource forecast and inventory management.

Job Description

• Deliver lessons in an engaging and dynamic manner, based on our curriculum and pedagogy
• Develop lesson materials and provide feedback to help students achieve visible improvement in academic results
• Engage students and help them realise their potential
• Teach Primary to Secondary Maths and Science Subjects

Requirements:

• Degree obtained from Singapore Local Government Universities
• Strong in Maths and Science Subjects
• Demonstrate passion in education – committed to nurturing the students and makes effort to continually improve yourself
• Dynamic and confident, with an approachable disposition
• Strong communication (both spoken and written) and interpersonal skills
• Required to work on weekends
• Candidates with prior teaching experience are preferred
• Fluent in both English and Mandarin

Job Description

• Deliver lessons in an engaging and dynamic manner, based on our curriculum and pedagogy
• Develop lesson materials and provide feedback to help students achieve visible improvement in academic results
• Engage students and help them realize their potential
• Teach Secondary Geography, History and Social Science Subjects

Requirements:

• Degree obtained from Singapore Local Government Universities
• Strong in Humanity Subjects
• Demonstrate passion in education – committed to nurturing the students and makes effort to continually improve yourself
• Dynamic and confident, with an approachable disposition
• Strong communication (both spoken and written) and interpersonal skills
• Required to work on weekends
• Candidates with prior teaching experience are preferred
• Fluent in English

Job Description

• Deliver lessons in an engaging and dynamic manner, based on our curriculum and pedagogy
• Develop lesson materials and provide feedback to help students achieve visible improvement in academic results
• Engage students and help them realise their potential
• Teach Secondary Geography, History and Social Science Subjects

Requirements:

• Degree obtained from Singapore Local Government Universities
• Strong in Humanity Subjects
• Demonstrate passion in education – committed to nurturing the students and makes effort to continually improve yourself
• Dynamic and confident, with an approachable disposition
• Strong communication (both spoken and written) and interpersonal skills
• Required to work on weekends
• Candidates with prior teaching experience are preferred
• Fluent in both English and Mandarin

Job Types: Full-time, Contract

Job Types: Part-time, Permanent

Salary: $2,400.00 to $3,000.00 /month cum commission

Job Description & Requirements

• Deliver lessons in an engaging and dynamic manner, based on our curriculum and pedagogy
• Help students with after school work
• Assist managers with the daily operation
• Engage students and help them realize their potential

Requirements:

• Local or prominent university graduate in English teaching field or relevant fields
• Excellent academic results in primary to secondary English
• Demonstrate passion in education – committed to nurturing the students and makes effort to continually improve yourself
• Dynamic and confident, with an approachable disposition
• Strong communication (both spoken and written) and interpersonal skills
• Required to work on weekends
• Candidates with prior teaching experience are preferred

We welcome anyones who are :

• Passion in F&B industries

• Self Motivated

• Cheerful & Energytic

• Always smile from heart

• Latin American Influence

Job Scope :

• Responsible for welcoming guests in a courteous and prompt manner and lead them to a prepared table in accordance with outlets seating procedures.
• Be familiar with the menu, promotions, and service procedures.
• Provide full assistance to guests concerning general queries at the restaurant.
• Provide full assistance to incoming inquiries via email or telephone and make reservations accordingly and accurately for the guests.
• Maintain the reservation book/ communications book
• Provide upscale guest service experiences for clients throughout their stay
• Ensure clients are properly greeted upon their arrival
• Monitor daily bookings and ensure assigned tables are prepared prior guest arrival.
• Prefer to have Latin American background

Benefit :

• Attractive incentive program

• 5 Days Work

• Uniform Provided

• Staff Meal Provided

• 14 days AL

• Medical Benefit

• Health Insurance

• Staff Discount

• Career Development with Continuous Learning

* Flexible working hour

Job Description & Requirements

Job Duties and Responsibilities

1. Ensuring teams work together to deliver quality work to strict deadlines.

2. Monitoring construction processes, and providing training and team building sessions are required.

3. Ensuring adherence to health and safety regulations at all times.

4. Performing equipment material and routine site inspections.

5. Scheduling regular meetings with vendors, site inspectors managers, and staff

6. Working closely with architects and other professionals.

7. Staying up to date with safety codes and advancements in construction.

8. Assisting with the recruitment and training of new staff.

Requirements:

1. Experience 08 (Eight) years relevant field.

2. Excellent communication skill in specially in english.

3. Will be required to work night shift (if needed).

4. Will be required to work on weekends and public holidays.

5. Ability to focus and keep calm under pressure.

6. Problem Solving skills and Strategic Thinking.

Location : Funan Mall

Key Responsibilities

1. Menu Development:Design and create authentic Burmese and Thai dishes that showcase traditional flavors with a modern twist.
   Collaborate with the management to curate seasonal menus and special offerings.
   
2. Food Preparation and Cooking:Ensure all dishes are prepared to the highest standards of taste, quality, and presentation.
   Maintain consistency in flavor profiles across all menu items.
   
3. Kitchen Operations:Oversee the kitchen team to ensure smooth day-to-day operations.
   Monitor food stock and ingredients to minimize waste and ensure efficiency.
   Ensure compliance with hygiene, health, and safety standards.
   
4. Training and Development:Train kitchen staff in the preparation and presentation of Burmese and Thai cuisine.
   Share knowledge about authentic cooking techniques and ingredients.
   
5. Customer Engagement:Occasionally interact with diners to share the stories and inspirations behind the dishes.
   Take feedback to continually improve the menu and dining experience.
   

Requirements

• Proven experience as a chef specializing in Burmese and Thai cuisine.
• Strong knowledge of traditional spices, techniques, and presentation styles for both cuisines.
• Ability to work in a high-paced environment while maintaining quality.
• Leadership skills to manage and train kitchen staff.
• Creativity in designing dishes that appeal to diverse palates.
• Knowledge of food safety and sanitation standards.

• Provide reports on all areas of HR, Payroll and Learning and Development, including the application of Employment Law, HR policy, best practice and workforce development.
• Advise and strategise on the development of effective employment policies across the company.
• Provide professional leadership, support and development to HR staff, in order to increase knowledge, share best practice and to ensure that relevant professional standards are met.
• Ensure that the company complies with current regulations, accepted professional standards, policies and procedures and legislation (including legislation on data protection, the Equality Act and health and safety).
• Manage the execution of the HR Strategy and core areas of the HR department including Recruitment, Employee Relations, Workforce Administration, Employee Engagement, Payroll, Reward and Recognition, as well as maintaining and improving HR systems and management of the HR budget.
• Drive the continuous improvement agenda with focus on engagement & welfare activities, maximising productivity, devolving HR responsibilities to line managers and building leadership capability.
• Take a lead role in transforming and strengthening the organisational culture, ensuring that the company values and approach are displayed.
• Execute a plan for diversity, equality, and inclusion that aligns with company values, business strategy and commitments.
• Regularly coach, mentor and support senior and high potential colleagues to identify individual strengths and development needs, develop and maintain effective relationships and encourage retention.
• Ensure managers are sufficiently skilled and enabled to access appropriate guidance and information to manage workforce issues.

Requirement

• Good knowledge of employment regulations.
• Excellent knowledge of HR practices.
• Vast working knowledge of all HR departmental areas, including reward and recognition, welfare, learning and development, as well as HR systems and budgets.
• Proven leadership experience in managing departments and teams.
• Exceptional leadership qualities.
• The ability to develop and nurture relationships across departments.
• The confidence to provide sound professional advice.
• The ability to lead the development of effective employment policies.
• Excellent knowledge and understanding of regulations, accepted professional standards, policies, procedures and legislation (including legislation on data protection, the Equality Act and health and safety).
• The ability to analyse and review HR data to identify trends.
• Experience in determining, measuring and analysing relevant KPIs for incentive schemes.
• The ability to use office software packages competently.

Job Description & Requirements

• Deliver lessons in an engaging and dynamic manner, based on our curriculum and pedagogy
• Help students with after school work
• Assist managers with the daily operation
• Engage students and help them realize their potential

Requirements:

• Local or prominent university graduate in English teaching field or relevant fields
• Excellent academic results in primary to secondary English
• Demonstrate passion in education – committed to nurturing the students and makes effort to continually improve yourself
• Dynamic and confident, with an approachable disposition
• Strong communication (both spoken and written) and interpersonal skills
• Required to work on weekends
• Candidates with prior teaching experience are preferred

Job Description

• To handle walk-ins and new enquiries on the services provided by the centre
• To handle parents’/students’ enquires on class timings/ services/ etc • To assist with liaising work with parents and students on any changes to schedule
• Ensuring smooth operation of the centre
• Counsel students and help them realise their potential
• Teach Primary to Secondary and IB Chinese Subjects

Requirements:

• Diploma/Degree obtained from Singapore Local Government Universities or Universities of China
• Experience in Administrative work
• Demonstrate passion in education – committed to nurturing the students and makes effort to continually improve yourself
• Dynamic and confident, with an approachable disposition
• Strong communication (both spoken and written) and interpersonal skills
• Required to work on weekends
• Candidates with prior teaching experience are preferred
• Fluent in Mandarin

• Supporting the Product team that powers the Wise Card issuing infrastructure to our partners. You’ll be spearheading the end-to-end operational onboarding flow of new partners which includes configuring set-up in Visa/Mastercard, onboard partners onto Apple Pay/Google Pay and solving physical card issuance requirements.

• Taking full ownership of projects from initial scoping to final implementation, including assessing problem size and impact, creating rollout plans, collaborating across teams, conducting testing, and refining solutions.

• Identify bottlenecks and areas of improvement from a Product Ops perspective

• Work closely with Product team to optimise the card onboarding flows 

• Own and drive conversations with card manufacturers when it comes to submitting change requests and other changes required for the cards program

• Build out operational guides for new product offering and managing customer physical card programs 

• Assist CS teams when escalations are made with regards to delivery issues

• Work closely with Finance on ensuring that all card invoices are promptly delivered and processed on time

• Manage disputes & chargeback requests as well as escalations from partners/internal teams

About the Role  

We are looking for a VSOC Analyst to join us in an embedded role for a virtual 24/7 security operations center (VSOC).  

Using the latest industry technologies and practices, you will identify, analyze, and advise on adverse conditions and threats that could affect the safety, security and operational continuity of the client and its users. These conditions include (but are not limited to): political instability and unrest, armed conflict, crime, terrorism, natural hazards, cyber threats and online malign actors.   

Being embedded with the client, you will engage directly with the client to provide immediate support and consulting, and assistance with trust and safety issues.    

This a fully remote role based in Singapore and involves shift work on a “follow the sun” model and weekend work.   

Responsibilities   

• Use all-source intelligence (including alert feeds, traditional and social media, and in-house sources) to monitor security incidents and trends within the client’s areas of operation and locations to assess the likely impact on staff, assets, operations, events and reputation 
• Support the Client’s trust and safety function to monitor and respond to issues on or with the client’s platform.   
• Escalate security incidents to client stakeholders, following efficient and rehearsed procedures.   
• Maintain visibility on employee movements and their proximity to notable incidents and events, advising accordingly through required reporting methods 
• Participate in training and drills to rehearse incident preparation and response SOPs.   
• Support internal stakeholders with ad hoc reporting on geopolitical developments, scenario planning, forecasts and other related topics 
• Be an effective member of a dispersed small team, focused on the delivery of lean, high-impact services   
• Research and analyse a wide range of information to create insightful analysis in accordance with strict deadlines, including presenting and incorporating relevant data and visualisations. 

Requirements  

• Fluent in Korean (written and verbal – with knowledge of terminology and slang used on social media platforms) 
• Fluent in English (written and verbal) 
• Bachelor's degree in international relations, Security Studies, Criminal Justice, Journalism, or related field 
• At least 1-3 years' experience in an intelligence or customer-focused role in geopolitical risk, corporate security, government, law enforcement or similar 
• Ability to interpret, organise and visualise data 
• Ability to determine how geopolitical and security threats could impact private sector operations, travellers and sites 
• Excellent research skills, with the ability to rapidly digest, evaluate and “sift” large quantities of information from a range of sources 
• Ability to provide rigorous, creative insight into complex situations 
• Ability to multi-task in a fast-paced working environment and work in both individual and team environments 
• Excellent attention to detail 
• High-level competency with MS Office and Google Workspace tools 
• Must have the right to work in Singapore 

Nice to have  

• Advanced degree (Master’s or above) 
• Additional language skills 
• Strong professional network 
• Experience working in intelligence, geopolitical or security-related disciplines
• Familiarity and experience with a specific geographic region, ideally aligned with language skills 
• Strong personal initiative, with the ability to take ownership of tasks and deliver solutions under minimal guidance. 
• Familiarity with social media platforms, the gaming industry and legislative issues related to both 
• Experience with mass notification systems, analytical software or OSINT tools including Everbridge, Navigator and Genetec. 

The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.

Primary Responsibilities 

Delivers the Raffles Hotel Singapore Arrival and Departure Experience

• Ensures guests receive a warm and personalised arrival and departure experiences based on and seamless flow of processes including supporting Lobby Ambassadors for check-in, check-out, and cashiering duties. 
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Manages All Aspects of the Daily Operation at the Hotel Lobby and Entrances

• Ensures the smooth running of the hotel operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore services, products and colleagues.
• Takes responsibility to ensure 24-hours shift coverage in the Lobby Operation, Concierge and Raffles Service sections. Carries out Night Duty Management by himself if needed.
• Orchestrate the lobby operations from a seating perspective of main building restaurant patrons.

Maximises Efficiency of Resident and Guest Incident Management

• Manages any incident that occurs during resident stays or guest visits due to service or product shortfalls.
• Acts as the center of communication during any incident and takes immediate action to turn the situation around into a satisfying experience.
• Acts according to hotel emergency and crisis management procedures when applicable and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Maximises the Outcome of Upsell and Cross-sell Opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities.
• Performs any other duties and responsibilities that may be assigned.

J.S. Held is seeking a Managing Director with a strong focus on delivering exceptional service and superior work product to clientele. You will be responsible for the scheduling, inspection, support, and delivery of multiple projects across various disciplines within the insurance and construction industries. JS Held is focused on learning and development and is continually looking to attract and retain top talent who are creative, self-motivated, and organized.

Job Responsibilities:

• 12+ years’ experience in Construction or Construction Insurance Consulting
• Construction Estimating
• Advanced Analyze delay claims in Primavera P6 and Microsoft Project utilizing Critical Path Methodology (CPM) schedule analysis
• Review and analyze construction claim costs related to Insurance events
• Review construction contracts for terms and conditions applicable to a claim
• Provide updated schedule analysis, including potential timeline impacts and detailed reports
• Strong project management skills
• Strong analysis and critical thinking skills
• Deadline and detail-oriented
• Preparation of professional reports

- knowledge in beauty and skincare

- well versed in acupuncture points preferred

- sociable and sales oriented personality preferred

- good knowledge in company beauty products

- able to recommend sales packages and company products to customers according to their needs

- prior experience in same industry prioritised

Are you an enthusiastic Early Childhood or Literacy Teacher looking to make a meaningful impact on young minds?

We are seeking dynamic educators to bring our innovative Literacy Program to life in our preschools.

Created by leading Australian Literacy Experts and grounded in the Early Years Framework, our program is designed to inspire a love for reading and writing in children.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

What You’ll Do:

• Design and Lead Literacy Adventures: Develop and implement engaging literacy lessons that align with our educational philosophy.
• Create Inspiring Learning Environments: Craft age-appropriate teaching aids and bring lessons to life with creativity and energy.
• Foster Positive Growth: Use positive guidance techniques to nurture students' development and maintain a supportive classroom atmosphere.
• Build Strong Connections: Develop meaningful relationships with students and their families, ensuring open communication and a collaborative learning environment.
• Track and Celebrate Progress: Keep detailed records of each student’s journey and tailor your approach to meet their unique needs.

What We’re Looking For:

• Educational Background: Diploma in Early Childhood Education or related fields (Early Years Enrichment, Creative Language Arts, Speech and Drama, etc.)
• Experience: At least 1 year of classroom teaching experience with children aged 3 to 7 years old.
• Dynamic Personality: A creative and energetic individual who brings excitement to the classroom.
• Effective Communicator: Strong communication and classroom management skills.
• Knowledgeable: Understanding of educational, developmental, and cognitive psychology.

Why Join Us?

Be part of a supportive and innovative team dedicated to fostering a love of learning in young children. We offer a collaborative environment where your creativity and passion can truly shine!

Together, we can make a lasting difference in the lives of our students.

EA Registration No.: R23111820 (Ben Chang)

EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

We are looking for a skilled Beauty Makeover Business Development Director who will oversee the day-to-day operations of our Beauty Makeover. In this position, you will be responsible for managing staff, ensuring customer satisfaction, and maintaining inventory. You will also be expected to create and maintain schedules, oversee financial transactions, and handle customer complaints. If you have a passion for the beauty industry and are a natural leader, we encourage you to apply for this exciting opportunity.

• Manage the day-to-day operations of the salon
• Ensure that the Beauty Makeover is clean, organized, and well-maintained
• Develop and implement marketing strategies to attract new clients and retain existing ones
• Handle customer complaints and resolve any issues that arise
• Train new staff members and provide ongoing training and development for existing staff
• Monitor and manage the Beauty Makeover finances, including budgeting, bookkeeping, and payroll
• Develop and execute strategic plans to achieve sales targets and expand the customer base.
• Identify, build and maintain relationships with clients and stakeholders.
• Collaborate with cross-functional teams.
• Prepare and present business proposals.
• Monitor sales performance metrics, market dynamic and industry trends.
• Stay up-to-date with industry trends and new products and services
• Ensure that the salon complies with all health and safety regulations
• Able to perform skin and body analysis for new and existing customers
• Exposures to a diverse range of beauty treatments, including skin, face, body, slimming, hair removal, skin whitening etc
• To assist in managing the day-to-day Operations of the business with a focus on all service and operational logistics of the reservations and reception
• Makes professional recommendations on products, treatments and service packages to customer
• Responsible for staffing, staff development and training
• Evaluate and supervise the performance of team members, and when necessary, provide timely disciplinary action including any written documentation
• Arrange training programs and skill upgrading courses for company staff
• Responsibly for Sales and achieving Sales KPI and target
• Regularly evaluates business processes, procedures and systems, makes recommendations as necessary.
• Manage customers complaint on a timely manner.
• Sales of slimming, facial and hair removal treatments
• Advise on customer's skin and weight management and other enquiries
• Hands on facial, slimming and hair removal treatments if needed
• Front desk work - collect payments and book appointment for customers

Requirements:
Bachelor’s Degree in (Fashion Technology /Beauty Service.
Minimum of 4 years of professional experience, with at least 4 years in a leadership role.
Strong leadership, communication, and negotiation skills.
Ability to think strategically and make data-driven decisions.

Excellent interpersonal, negotiation and presentation skills.

Work independently as well as collaboratively within a team.