Job Description & Requirements

1, Perform opening and closing procedures.

2, Schedule guest appointments.

3, Communicates with clients in order to provide the requested services.

4, Perform beauty procedures for clients.

5, Monitor stock levels of oils and creams and ensure stock levels are maintained at all times.

6, Maintain customer service standards, analyzing and resolving quality and customer service problems, and recommending system service improvements.

7, Ensures a safe, secure, and legal work environment.

As the SAP BRIM Function Lead for Convergent Charging, you will lead the design, implementation, and optimization of Convergent Charging processes within SAP BRIM. This role involves collaborating with cross-functional teams and business stakeholders to ensure the seamless integration of billing solutions and revenue management systems, ensuring the solution meets business needs and adheres to industry best practices.

What will you do? 

•  Lead the functional design and configuration of SAP Convergent Charging (CC) within SAP BRIM, ensuring the solution supports complex pricing models, rating, and charging scenarios.
• Define and configure charging rules, rate plans, and rating algorithms to align with business requirements.
• Collaborate with technical teams to ensure the integration of Convergent Charging with other SAP BRIM components (e.g., Convergent Invoicing, Subscription Order Management) and external systems.
• Analyse business requirements and map them to SAP Convergent Charging capabilities. Identify gaps in the current setup and recommend solutions, enhancements, or workarounds to ensure efficient billing processes and continuously optimize charging processes to improve accuracy, efficiency, and scalability, keeping in mind evolving business needs.
• Work closely with business users, project managers, and other stakeholders to gather functional requirements and ensure alignment with SAP Convergent Charging.
• Act as a liaison between business stakeholders and technical teams to ensure the delivery of high-quality solutions.
• Provide guidance to business teams on best practices for revenue and pricing models within SAP Convergent Charging.
• Ensure that Convergent Charging integrates seamlessly with other SAP modules, such as FI-CA (Contract Accounts Receivable and Payable) and other external systems.

As the SAP BRIM Function Lead for Convergent Invoicing (CI), you will oversee the functional design, configuration and optimization of the Convergent Invoicing processes within complex SAP BRIM implementation. You will collaborate with cross-functional teams and business stakeholders to ensure seamless billing and invoicing operations, aligning with organizational goals and best practices.

What will you do?

• Analyse business requirements and align them with SAP BRIM Convergent Invoicing capabilities. Identify gaps and propose enhancements or workarounds to address business needs, while optimizing invoicing processes to ensure accuracy, efficiency, and compliance.
• Collaborate with technical and functional teams to integrate Convergent Invoicing with other SAP BRIM components, such as Subscription Order Management (SOM), Convergent Charging (CC), and FI-CA.
• To Identify opportunities to enhance existing Convergent Invoicing processes for better performance and usability.
• Stay updated on SAP BRIM advancements and incorporate relevant updates into existing systems.
• To oversee data flows and ensure consistency across upstream and downstream systems.
• Manage the end-to-end implementation of Convergent Invoicing, including system configuration, unit testing, integration testing, and user acceptance testing (UAT).
• Work closely with business users, project managers, and other stakeholders to gather requirements and deliver solutions.
• Provide guidance on best practices for billing and invoicing processes, ensuring alignment with industry standards.

The IT Executive is responsible for providing applications consultancy, advice, and support for both purchased and developed systems, such as Infor LN and TimeWay. The role involves troubleshooting system and network problems, diagnosing and resolving hardware or software faults, and ensuring that system setups are appropriately configured for end users. Additionally, the IT Executive will be tasked with setting up and configuring workstations and notebooks, managing multiple incidents and tasks, selecting vendors for IT products and services, and safeguarding our infrastructure against malware.

As an employee, you help maintain our organization’s quality, safety, and environmental management system in the process of continuous improvement. In doing so, within your range of duties, you assume responsibility for following all the measures taken by the company with regard to quality, safety, and the environment.

Your responsibilities as an IT Executive:

• Analyze and troubleshoot application issues reported by end users.
• Manage business application roles and partnerships (e.g., Infor LN and TimeWay).
• Determine and configure appropriate system setups with users and head office colleagues.
• Setup and configure workstations and notebooks for end-users.
• Communicate with staff or clients to set up systems or resolve issues.
• Prioritize and manage multiple incidents and tasks, select vendors for IT products/services, and ensure infrastructure protection against malware.

Your qualities

You can make your mark as IT Executive if you have:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Zero to 2 years of experience working in IT technical support role.
• Excellent communication skills, both written and oral, with an ability to communicate effectively with technical and non-technical users.
• Technical knowledge of software and hardware platforms used within the organization.

We are looking for an enthusiastic marketing intern to join our Singapore marketing team and provide creative ideas to help achieve our goals. You will help us achieve business goals by contributing creative and innovative ideas to our team through administrative duties. This internship will help you acquire marketing skills and provide you with knowledge of various marketing strategies to prepare you for other fast-paced work environments.

Key Responsibilities:

• Collect quantitative and qualitative data from marketing campaigns
• Perform market analysis and research on competition.
• Support the marketing team in daily administrative tasks.
• Assist in marketing and advertising promotional activities (e.g. PR kits, social media, EDM)
• Prepare promotional materials.
• Help organize marketing events.
• Consolidating monthly reports

What We Offer:

• Opportunities for professional growth and development.
• A dynamic and supportive work environment.
• The chance to work with a passionate team dedicated to excellence.

This is an individual contributor role responsible for solving problems and taking a broad perspective to identify innovative solutions. This is at intermediate professional level and works independently with minimal guidance, and requires a high level proficiency in networking and security disciplines

Essential Functions:

• This position is responsible for day-to-day operational management  of network security appliances such as firewalls , proxy systems ,DDoS protections etc.

• Primary responsibilities includes, updating firewall rules/policies to meet customer requirements, validating that user requests do not allow unauthorized network access, firewall log analysis, troubleshooting network connectivity problem via use of packet captures using packet capture technologies.

• Having broad knowledge of information security , understanding application ,data , threats and mitigation , and security trends. 

• Troubleshooting firewall fault conditions and coordinating firewall rebuild efforts.

• Coordinates with the Security Operations Center to proactively defend against the known exploits and vulnerabilities.

• Configures internet proxy servers to restrict corporate internet access to support the company's acceptable use policy.

• Diagnoses and resolves network connectivity problems in short time frames.

• Applies security software patches, and assists in capacity expansions.

• Updates incident and change management records.

• Provides technical support for activities that improve the security posture of Visa's networks.

• Provides 24x7 on-call support whenever preformation the duty of on-call, which has roaster that is rotated.  

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

As the SAP BRIM Solution Architect, you will work with one of our key customers on building their SAP Centre of Excellence and lead the design, implementation and optimization of SAP BRIM solutions across all modules in BRIM.

What will you do?

• Lead the design, implementation, and optimization of SAP BRIM solutions, serving as a bridge between business requirements and technology to ensure seamless integration, scalability, and efficiency in subscription-based and usage-based billing processes.
• Define and design end-to-end SAP BRIM solutions, aligning with business goals and industry best practices.
• Architect scalable, robust solutions across SAP BRIM components, including SAP Convergent Charging (CC), Convergent Invoicing (CI), Subscription Order Management (SOM), and Contract Accounts Receivable and Payable (FI-CA).
• Analyse and align client business processes with SAP BRIM capabilities, identifying gaps and recommending solutions. Enhance processes for subscription billing, usage-based billing, revenue recognition, and contract management. Work closely with stakeholders to streamline workflows and boost operational efficiency.
• Lead the implementation of SAP BRIM projects, managing technical and functional teams to deliver high-quality solutions.
• Develop project roadmaps, define milestones, and ensure adherence to project timelines.
• Design and oversee integration between SAP BRIM and third-party systems, leveraging Convergent mediation tool to ensure seamless data flows and accurate data processing across systems.
• Provide training and guidance to functional and technical teams on SAP BRIM modules and best practices.
• To propose enhancements to existing SAP BRIM solutions to improve performance, scalability, and usability.

What you get to do in this role:

This role manages Employee Health, Retirement, Risk, and Leave benefit programs within the APJ regions, working with external brokers and cross-functional teams (Compensation, FP&A, Legal) to ensure compliance and market competitiveness. Responsibilities include managing benefit enhancements, supporting new market setups and local integrations, optimizing benefit processes, and overseeing vendor relationships and service levels. The role also assists with pensions governance, handles escalated benefits issues, and supports M&A activities. Additionally, it manages long-term leave cases, implements leave policies, and ensures alignment with company guidelines and local regulations, while contributing to the global benefits budget planning process.

The candidate will manage benefits and wellbeing programs in the APJ region

• Management of Employee Health, Retirement, Risk, and Leave Benefit programs in APJ countries
• Collaborate with external brokers and cross-functional teams (Compensation, FP&A, Legal) to ensure compliance and seamless execution of benefit-related tasks
• Ensure market competitiveness by analysing market data, benchmarking surveys, and peer companies' benefit offerings
• Manage benefit enhancements, implement new benefits and new market setups, and support the integration of global benefit programs locally
• Identify and implement opportunities for process optimization in collaboration with the GP care team.
• Manage vendor relationships, ensuring high service levels and monitoring performance
• Support pension governance processes where needed
• Own escalated benefits issues, partnering with vendors and the Global People team to resolve problems effectively
• During the global benefits budget cycle, ensure recommendations for new programs are financially sustainable
• Provide administrative support for M&A activities, including due diligence and onboarding presentations
• Manage long-term leave cases (e.g., medical or disability), ensuring compliance with leave policies, and coordinate return-to-work planning with external vendors
• Implement and maintain leave policies in line with company guidelines and local laws and communicate updates to employees

Your Career

The Solutions Consultant is the evolution of the traditional Sales Engineering role, aligning how we best serve our customers in understanding their environment, providing solution guidance and ensuring value realization in their investment with Palo Alto Networks.  As a Solutions Consultant you provide technical leadership and expertise and guidance in your customer’s security transformation journey.  You will play a key role in defining technical solutions that secure a customer’s key business imperatives and ensuring value realization of their investment with Palo Alto Networks.  You evangelize our industry leadership in on-prem, cloud, and security operations services that establish PANW as your customer’s cybersecurity partner of choice.

Your Impact

Curiosity is core to the Solutions Consultant role, and you see complex problems as opportunities to learn and deliver innovative solutions! You define your impact by:

• Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions.

• Your ability to position, demonstrate and create high level designs across the entire PANW portfolio based on customer business needs

• Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers

• Working closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions.

• Demonstrating strong communication skills and the ability to influence through effective presentations and customer-specific demos, technical engagements, and workshops

• Leading successful technical validation efforts based on best practices to ensure technical win in assigned opportunities.

• Orchestrating supporting resources (Specialists, Channel Resources, Customer Support) to ensure a one-team approach that demonstrates a cohesive strategy

• Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner

• Understanding the competitive landscape and effectively differentiating our leadership 

• Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to success of our customers while actively participating within the Solutions Consultant community and at industry events

• (OT) - Identifying technical stakeholders and cultivating relationships with key personas to build and drive a security architecture transformation roadmap

The Opportunity 

Flywire is seeking a driven and motivated Technical Implementation Manager I to deliver value to our clients and partners through solutions integration and implementation. This role supports our Sales and Relationship Management teams to ensure seamless onboarding and client satisfaction. The ideal candidate will bring strong client management, project management, and technical consultation skills to a fast-paced, dynamic team.

• Support client acquisition efforts by delivering pre-sales presentations and documentation.

• Present and clearly articulate product functionality, features, and standardized solutions.

• Participate in discovery sessions to understand clients’ existing processes, pain points, and business objectives, and collaboratively define the best implementation approach.

• Serve as a technical subject matter expert, presenting integration options to clients and integration partners.

• Configure and test Flywire portals to meet client needs.

• Provide day-to-day support for partners or clients with ongoing integration requirements.

• Communicate progress and set clear expectations with internal and external stakeholders.

• Manage integration projects from pre-sales through go-live, including hands-on configuration and testing of Flywire solutions.

• Ensure all projects are delivered on time and within scope.

• Collaborate with internal Product and Development teams to define enhancements to existing Flywire solutions.

Preparing and completing warehouse orders for delivery or pickup according to schedule Receiving and processing warehouse stock products Performing warehouse inventory controls and keeping quality standards high for audits Warehouse Worker responsibilities include storing materials, picking, packing Complete diary logs into inventory Report any discrepancies need to collect and deliver materials with driver and need to help driver for loading and unloading materials

Able to work 6days week with additional hours as and when necessary and required during daily operations Ensure warehouse & transport operations to run smoothly and productively.

Off day is alternate

Must be able to work on Public holidays and Sunday.

Tenth Revolution Group is an award winning global leader in staffing for IT professionals. We’re backed by TPG Growth, one of the world’s leading private equity firms, which counts Uber, Airbnb, Survey Monkey, and Spotify amongst its portfolio.

Since 2006, we’ve helped to connect businesses of all sizes with permanent and contract workers; from start-ups in need of a single developer to international enterprise clients building a complete team in a new country.

We launched with a simple mission: to become the experts in recruitment for niche and emerging technology markets. Over a decade later, we have eight brands working out of 20+ offices globally.

Responsibilities:

We are looking for Recruitment Consultants to join our expanding business, you will be involved in full cycle of technical recruitment where you will be trained to source, qualify, manage, negotiate and close offers for mid to senior level professionals. On another end, you will also be exposed to conduct Business Development activities to partner with new clients and hire the best talent in the market. This opportunity will also allow you to gain commercial knowledge and apply it on a daily basis.

As you will be working with our clients in Hong Kong, ability to converse fluently in cantonese is absolutely necessary.

Requirement:

Individuals who love to challenge themselves and are interested to discover the world of recruitment. No prior experience in recruitment or technology is required for the role, we welcome graduates who are keen to kickstart their career in a Sales role, or experienced professionals who are keen for a career switch to a sales based environment where effort and results will be compensated for accordingly. It will be a plus if you are from Sales background, and/or CEI certified.

What can you expect?
All new joiners will be put through a comprehensive training program at the beginning of their journey with TRG, after which, they will be supported by a Senior Consultant or VP's for on the job training and guidance to familiarize themselves with the recruitment process. We’ve also invested in technology such as our internal Salesforce CRM. Lastly, we provide a competitive base salary + lucrative commission structure, along with a host of benefits such as 20 days of annual leave, birthday leave, medical insurance coverage, lunch clubs and Friday early finishes and many others.

Apply now to join us on an unstoppable journey to be proud of!

Responsibilities

· Stay at the forefront of emerging technologies and industry trends

· Identify new technologies related to maintenance that can drive innovation and competitive advantage that leads to business impact

· Build and maintain a comprehensive technology roadmap, ensuring that it reflects current needs while anticipating future trends and innovations of business needs

· Ensure that all technology systems comply with industry regulations and standards.

· Serve as a key point of contact for technology-related matters, providing regular updates to senior leadership and other stakeholders on progress, challenges, and opportunities

Requirements

· Bachelor or Masters in Computer Science, Engineering, or a related field (or equivalent work experience)

· 8 years of experience in technology leadership, including roles such as Architect, Technology Officer, Head of Engineering Technical Director, or equivalent

· Experience in Generative AI, Large Language Models or other emerging technologies

· Strong business acumen with the ability to link new technology decisions to company strategy and market opportunities

· Ability to present complex technical concepts to non-technical stakeholders with user stories and relevant business cases

· Working location is in Ang Mo Kio

· Singaporean Only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities

· Lead and spearhead Public/ Government Service business development activities

· Plan, develop, and implement policies and strategies for the organization's growth and diversification in the local market

· Drive efforts to expand market share within Singapore

· Conduct research and analysis of business opportunities, assess potential local markets, and develop projects for new marketing initiatives

· Evaluate projects through financial feasibility studies, market research, and planning

· Collaborate extensively with other departments on local projects and developments

· Provide strategic direction in business expansion based on a thorough understanding of business administration procedures and legal requirements

· Monitor the activities of external and internal parties to achieve business objectives

· Investigate the feasibility of setting up new business ventures to agreed business and legal standards

· Communicate and interact with government regulatory bodies to ensure compliance and protect the company's interests

· Monitor relevant economic, financial, social, market, and administrative trends within Singapore

· Identify and evaluate products, services, or companies for potential distribution, mergers, acquisitions, or joint ventures in the local market

· Conduct market research on local business potentials

· Explore licensing of products and acquisition of suitable companies through alliances, joint ventures, mergers, etc

Requirements

· Knowledge in Accountancy, Business Administration, or equivalent

· Experienced in financial reporting, systems, and analysis

· Proficient in software tools and financial modeling; experience is an advantage

· Outgoing, independent, and possesses strong people skills

· Excellent presentation and writing skills

· More than 7 years of experience in management reporting, accounting, or financial analysis

· Ability to interpret financial methodology

· Working location is in Jurong East / Ang Mo Kio

· Singaporeans Only

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

A provider of comprehensive security solutions in Singapore, is seeking a dynamic and results-driven Business Development Manager to join our team. With a strong reputation for delivering top-tier security services, we are dedicated to protecting our clients' assets and ensuring peace of mind.

In this role, you will be responsible for expanding our customer base and driving revenue growth by identifying new business opportunities, developing and implementing effective sales strategies, and building and maintaining strong relationships with clients. If you're passionate about the security industry and thrive in a fast-paced, growth-oriented environment, we want to hear from you.

Responsibilities

• Identify new business opportunities by researching and analyzing market trends and customer needs in the security industry.
• Build and maintain strong relationships with new and existing clients to meet sales targets and drive revenue growth.
• Conduct market research to understand potential clients and the competitive landscape.
• Create and deliver compelling sales proposals that showcase the value of our security services.
• Develop and implement pricing strategies to optimize profitability, including competitive analysis and pricing optimization.
• Collaborate with the operations team to ensure service delivery aligns with client needs and expectations.
• Strategize business expansion, balancing financial goals with customer satisfaction.
• Attend industry events and networking sessions to promote company services and build business relationships.
• Prepare regular reports on sales performance, market trends, and competitor activity.
• Work closely with senior leadership to support the company’s strategic goals and vision.

Requirements

• 3-5 years proven experience in the security industry, with a strong understanding of market trends, services, and client needs.
• Established network of business contacts within the security sector, with the ability to leverage these relationships to drive business growth.
• Track record of success in sales, business development, or account management, particularly in achieving revenue targets.
• Strong negotiation and presentation skills, with the ability to create compelling proposals and close deals.
• Ability to conduct market research and competitive analysis to identify new business opportunities.
• Excellent communication and relationship-building skills to maintain strong client relationships and foster new connections.
• Strategic thinking with experience in developing and implementing pricing strategies and business expansion plans.
• Self-motivated and results-oriented, with the ability to work independently and as part of a team.

Benefits:

• Salary negotiable based on experience and industry expertise.
• Performance-based incentives to reward high achievers and drive growth.
• A dynamic and growth-focused work environment, with opportunities to influence strategic direction and business expansion.
• Collaboration with senior leadership, providing exposure to high-level decision-making.
• Flexibility and autonomy in managing client relationships and business development initiatives.

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

1) Process claim application and reply to emails

2) Checks for disbursement

3) Exception handling and refunds

4) Attend to escalated enquiries on claims

5) Collation of data / information / statistics for regular reporting

6) Provide administrative support

7) Undertake additional tasks as assigned.

1) At least Diploma holder
2) 1 to 2 years of working experiences (preferably) in processing claims, disbursement and refund. Those with office or admin experience are welcome
3) Good interpersonal and communicate skills (oral and written)
4) Must uphold strong code of work ethnics and confidentiality of information
5) Detailed and meticulous
6) Able to work under pressure to meet deadlines
7) Good working knowledge of Microsoft Office, especially in using MS Excel

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description

• To assist Programme Manager on programmes

• To manage App; Monthly creations and regular updating of events and programmes feedback on any relevant technicalities for future enhancements

• To prepare reports and invoices for related events

• To provide monthly reports on breakdown of requirements to respective Programme Manager

• To gather Feedbacks from Facilitators, Instructors and Participants to understand each sites needs/requirements

Education: Minimum Diploma required.

Experience: No prior work experience necessary.

Advantage: Candidates with a background in Sports Science are encouraged to apply.

Skills: Proficiency in Microsoft Excel is a must.

Attributes: Outspoken, meticulous, proactive, independent, and a team player.

Availability: Candidates who can start immediately or within a short notice period will have an advantage.

Salary:

Salary will commensurate with experience and educational qualifications.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

1. Job Description:

• Good project planning, coordination, and management of projects to be on schedule, within budget and with acceptable quality in large-scale, SCADA / Control systems for MRT systems in both local and overseas.
• Communicate at all levels with the project/management organization and work with teams within the project to resolve project and interface issues.
• Able to communicate well and manage customer expectations.

1. Job Requirement:

• Degree in Electronics, Electrical, Communications or Computer Engineering with 10 - 15 years’ experience in managing large scale infrastructure projects.
• Good knowledge of standard contractual / commercial terms and conditions for engineering projects.
• Possess relevant SCADA/ Control Systems knowledge.
• Assertive and possess strong leadership qualities.
• Strong project management skills.
• Possess PMP certification will be an added advantage.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for
- Current remuneration
- Expected remuneration
- Notice period

John Goh Meng Chye

EA License No : 06C4642
EA Reg No : R1102621

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 133 properties in 47 countries. Open since 1994, Four Seasons Hotel Singapore provides a preferred address for business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. Recent awards and honours include Top 10 ‘Singapore’s Best Hotels’ and Top 5 ‘Singapore’s Best Hotel Spas’ in Travel + Leisure’s Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singapore or follow us on www.instagram.com/FSSingapore and www.facebook.com/FourSeasonsHotelSingapore

About the role:

Guest Relations Executive (Executive Club)

To support the seamless daily operations of the Executive Club, which includes maintaining exceptional service standards, facilitating communication team members, and addressing other operational needs at the Executive Club.

What you will do

The Guest Relations Executive is the core of the Rooms Department operation. The incumbent will offer the guest of the Executive Club an enjoyable, dining experience conforming to Four Seasons standards of excellence for quality, professionalism, and friendliness. He/She will ensure the seating efficiency of the Executive Club and handle inquiries from guests via phone calls or emails.

What you bring

• Minimum of 1 year of service experience in a luxury hotel or Michelin restaurant.
• Postgraduate or diploma in hotel management or its equivalent
• Possesses Executive Club/F&B service experience and operations expertise with a strong emphasis on VIP customer service.
• Skilled in building and maintaining relationships across departments and with guests.
• Adaptable to working in a fast-paced environment
• Team player
• Attentiveness and patience towards the guest

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating shift basis, including weekends, and holidays

Job Description & Requirements
The role of a Sales Support Executive / Coordinator / Admin is responsible for rendering all the after-sales support services to the customers. This includes processing of orders, preparing internal & external credit notes, payment collection, preparation of quotations, contracts, mailers, samples and coordination with other departments.

Specific Responsibilities
1. Responsible for taking customers’ orders via phone or email, input into system, print and sort the invoices.

2. Responsible to prepare internal & external credit notes.

3. Responsible for payment collection from customers.

4. Assist in the preparation of quotations / contracts / mailers / samples for sales team.

5. Assist point between customers and logistics department on all logistics matters.

6. Assist to check and coordinate on supply issues with warehouse, purchasing and production departments.

7. Maintain and replenish sales samples drawers.

8. Attend to office deliveries/mails as we do not have receptionist.

9. Assist in the preparation of the monthly report on sales performances to the management for sales performance evaluation when required.

10. Any other area of responsibilities that the company deems necessary.

Competency Requirements
1. GCE ‘O’ level.
2. NAV/Microsoft Dynamics 365 Business Central will be an added advantage.
3. Communication skills for coordination and customer service.

Working Hours
Monday - Friday : 8 30am - 5 45pm (1 Hour Break)
Saturday: 8 30am - 2 30pm (1 Saturday Shift Every 4 Weeks)

Job Responsibilities

1. Maintain consistent competency in area of expertise

2. Demonstrate professional & legal accountability for all aspect of work within the domain

3. Ensure completion of patient documentation, records and accurate statistical to reflect care provided and meet standards

4. Provide clinical assessment, analysis and provision of clinical diagnosis autonomously for individual patients to determine their need for occupational therapy intervention within specialist area

5. Use evidence-based practice to plan, implement, evaluate, treat and progress patient care autonomously to maximize health status

6. Able to manage complex and challenging cases in area of specialty

7. Maintain and manage department caseload/workload effectively and efficiently

8. Communicate and make recommendations to all relevant disciplines of staff to maximize patient care

9. Demonstrate knowledge and proficiency of occupational therapy services modalities

10. Orientate, supervise & advise staff when appropriate when required or requested on patient care

11. Work with Therapy Assistants on administrative responsibilities.

12. Any other ad-hoc duties as assigned by Supervisor

Job Requirements

1. Degree in Occupational Therapy (Full Registration with AHPC)

2. Educate Therapy Assistants on patient management, treatment procedures and use of different equipment

We regret that only shortlisted candidates will be notified.

Summary

The Head of Learning and Development is responsible for developing and executing learning and development strategies for dnata Singapore.

Duties and Responsibilities

• Lead, supervise and guide a diverse team of training specialists to align training and development programs with organizational goals.
• Responsible for designing, developing, and delivering leadership and organizational development programs to address organizational transitions and skills gaps by engaging with business leaders and stakeholders.
• Cultivate an internal talent pipeline through coaching, learning and engaging employees from all levels.
• Provide timely, flexible, and innovative learning solutions which are aligned to department objectives, business targets/ KPIs and dnata's Vision, Mission, and Values to generate effective return on training investment in a high-volume growth environment.
• Design and develop short- and medium-term learning strategies that incorporate generic and specific skill and knowledge while ensuring alignment to set objectives.
• Review the learning strategy in collaboration with relevant business needs against specified criteria prior to and post implementation.
• Conduct organizational training analysis of current, emerging, and future training needs in order to provide line departments with comprehensive training solutions and achieve improvement in the training KPIs.
• Manage the design and development of a cost-effective and innovative training curriculum.
• Ensure all training programs incorporate department SOPs and safety implications. Programs must adhere to dnata Training Policy and Procedures and the requirements of relevant National and International Training standards.
• Manage and direct the training evaluation activity and monitor the effectiveness and efficiency of the training programs and their impact on the workforce capability, and influence on business KPIs. Suggest enhancements or alternatives to training programs for continuous improvements.
• Recruit, develop and manage a core training team within dnata, who are responsible for the design, delivery, and facilitation of training programs.
• Continuously develop the dnata training team to ensure they are fully competent in their areas of specialization and have relevant nationally recognized training qualifications.
• Manage and direct the Training Administration team to effectively support the business departments’ initial, recurrent and developmental training needs using the Learning Management System (LMS) and as laid down in the Training Policy and Procedures. This is to be achieved through providing timely training, monthly training management report, and optimal utilization of recourses.
• Manage and monitor training projects with respect to new processes, procedures, and corporate initiatives in close partnership with business departments and relevant stakeholders such as HR, IT, and Corporate Communications.
• Identify areas for training business process improvement and use best practices, methodologies, and innovative learning technology to enhance the existing processes.
• Promote the dnata Training portfolio of courses to external customers, Airport Authorities and Ground Handling Companies to increase additional revenue opportunities.
• Promote and maintain professional contacts with airlines, suppliers, and contractors in order to stay abreast of industry developments.
• Participate in the budgetary planning, monitoring and control for manpower and training resources to ensure that revenue target and costs are managed and maintained as per budget. Execute periodic audit for external billing and reconciliations, and ensure that all expenditure is fully justified and authorized Assist in the delivery of cost-effective services within agreed budget.
• Monitor and control costs through continual review and adjustment of expenditure to meet fluctuations in demand to deliver savings against budget and forecasts.
• Drive innovative solutions through team creativity and ensure a collaborative approach with other dnata business units.
• Ensure learning outcomes and training records fulfil or exceed current and anticipated local, national and international regulatory audit requirements.
• Benchmarking industry best practice and monitoring technical developments in airport systems and equipment are essential. Ensure that a robust assessment and evaluation process is established that is supported by recognized KPI to measure the effectiveness of training delivered. Establish a close working relationship with key stakeholders, specifically act as the single point of contact for all training and training related matters. Other stakeholders include Customer Airlines, the airport authority, and IATA.
• Establish and maintain close liaison with senior management, recruitment, and HR to ensure staff are recruited, trained and developed to the most appropriate and industry leading standard Plan, develop, manage and implement a training strategy for the department which will:Ensure current and future business needs are satisfied.
• Provide staff with learning and development opportunities to help them progress within the organization.
• Align training with operational planning, budget, and recruitment to deliver a timely, well trained, and professional workforce.
• Ensure customer airline requirements are satisfied against SLAs.
• Ensure compliance with all workplace safety, security, and health policies and procedure

Requirements

• Degree in Learning & Development or related discipline
• Minimum 5 years of experience in training and curriculum development
• Relevant experience in audit for aerospace, engineering or ground handling required

Job Responsibility:

• Handle of HR and administrations, including Recruitment, Compensations and Benefits, Performance appraisal, Payroll Processing, implementation of policies, staffs' discipline/disputes, and other HR-related functions
• Assist in recruitment process (including recruitment, on-boarding, off-boarding and orientation)
• Handle & resolve employee queries / issues in a timely manner
• Work pass matters (New applications, renewals, cancellation)
• Maintain, approve & update all employee leave record.
• Claim submission for NS, Maternity, Paternity, Childcare leaves
• Monthly payroll processing
• Submission of Monthly CPF Contribution
• Tax Clearance IR21 for foreign employees
• Provide support to the HR Manager for all HR matters
• Sound knowledge in permit application and using of WPOL, EPOL, and MyMOM Portal
• Assist in any other daily administrative duties to ensure smooth running of the office operations
• Any adhoc duties assigned by the management

Requirements:

• Willing to learn
• Must be able to commit deadlines given
• Familiarity with related labour laws (e.g. Employment Act, CPF act etc...)
• Good knowledge of prevailing employment regulations
• Independent team player with the ability to multi-taskA hands-on person who is proactive, driven, and resourceful

Role & Responsibilities:

Position Definition (Key Purpose of the Position):

As part of the Global Materials Supply (GMS) Team, The Director of Materials will lead the GMS organization that services VANS, Dickies, TBL, Napapijri & SWIB – responsible for raw materials sourced through the Asia Sourcing Offices (ASO). With a team of 4 Direct Report and 11 associates and more than $400M of raw material spend under management annually, the individual is responsible for creating the Material Sourcing Strategy and managing an efficient material supply model that meets or exceeds KPI’s including quality, cost and On-Time-Performance of all raw material spec’d in VANS, Dickies, TBL, Napapijri & SWIB apparel products. GMS Director is expected to act as a business enabler and accelerator, creating scaled capabilities to deliver global efficiencies. The role has an extensive focus and requires strategic connectivity with stakeholders at the Brands, Sourcing, Suppliers, Finance, and Responsible Sourcing & Sustainability organizations. Frequent influential communication to VP and Executive level is required. The Materials Leader is viewed as a key thought partner to bring an innovative and creative solutions culture to the organization to solve complex material supply issues.

Key Results Areas:

· Strategic Planning:

o Build the long- and short-term Raw Material Supply strategy for VANS, Dickies, TBL, Napapijri & SWIB brands factoring in footprint movements, supply models, lead times, cost effectivenes, sustainable materials, brand and sourcing needs (>$400M annual spend across more than 236 suppliers)

o Maximizes performance through V2MOM setting, regular coaching and feedback, andholding people accountable for achieving goals

· End to end Procurement Process Ownership:

o Accountable to design and execute cost negotiation strategy by establishing cost targets, utilizing fact-based methodology, and driving for positive outcomes in supplier facing discussions

o Act as the key liaison for Product Development leadership in all the brands and Sourcing leadership for all material supply related topics

o Establish annual material cost savings targets, drive initiatives, track progress, and report savings with close collaboration with Finance Teams

o Lead the selection of suppliers and materials that support material and manufacturing strategies and Product Development objectives.

o Seek to identify and institutionalize best practices while building aligned processes to increase operational efficiency across brands

· Quality Control: Partner cross-functionally with VF Materials Labs, Sourcing and Quality Leaders in managing all aspects of material quality from establishing guidelines to delivering product to factories

· Material Innovation:

o Support material innovation and capabilities through supplier research and partnership in collaboration with Brand Development and Innovation Teams

o Create and deliver a cohesive framework that systematically links world class innovation through flawless commercialization across internal functions and suppliers

· Supplier Relationship:

o Build and maintain strong relationships with suppliers to ensure reliable supply chains.

o Responsible for leading, managing and owning all supplier relationship and building supplier partnerships in the brands supported by SPM dashboard

o Responsible for T2’s On-Time delivery for bulk production working in collaboration with Suppliers and Vendors

o SPM Dashboard - Elevate raw material supply base with the adoption of SPM framework

· Communication and Stakeholder Management:

o Manage a complex network of stakeholders across Global Product Supply, Regional Offices, Global Brand Teams & Regions (AMER, EMEA & APAC) (~30-40 stakeholders)

o Cross Functional Collaboration: Lead and influence cross-functional and cross-regional collaboration efforts, fostering teamwork and synergy among virtual teams to drive collective success of the global brand

o Effective Communication: Communicate clearly and effectively with all levels of the organization, ensuring transparency and understanding of materials management strategies and decisions.

o Conflict Resolution: Address and resolve any conflicts or issues that arise with suppliers or internal teams in a timely and professional manner.

· Compliance and Social Responsibility:

o Partner with functional leaders on Compliance and Social Responsibility, to ensure VF standards and requirements are met within the group’s material supply

o Actively support sustainable material roadmaps through identification of supplier capabilities, capacities and innovative sustainable alternatives

· Team Leadership: Accountable for all people related activities such as hire, train, manage and develop the talent in the team

Competency Requirements:

Behavioral Competencies -

(Please refer to VF guiding principles and Leadership Profiles)

• High EQ in working with cross function/cultural partners

• Leadership Experience in managing complex organizational matrix

• Excellent interpersonal and communication skills (oral and written)

• A leader as well as a pleasant team player

· Entrepreneurial & result-driven

• Optimistic and dare to take calculated risks

• Team player and the ability to work independently

• Communication and influence globally and regionally

• Bold and creative thinking

• Able to work under pressure with multiple tasks simultaneously while meeting tight deadlines

Functional Competencies –

List down specific set of functional skills required to perform in this role

· Strong negotiation skills with the ability to influence

· Strong analytical and problem-solving skills

· High understanding of textile related commodities (Cotton, Polyester, Nylon, etc.)