• To handle and troubleshoot of Electrical, aircon, lighting, plumping and equipment service and maintenance within Hotel Building
• Able to perform hand on Electrical & Maintenance works within Building
• To perform 3 rotating shift works
• To attend to guest if any M & E work related matters
• To handle duties assigned by Manager

Requirements

• NITEC / Higher Nitec in Electrical & Mechanical Engineering with 3 years of Building / Hotel Electrical Maintenance work experience
• Able to perform M & E and plumbing works within hotel
• Working location at Orchard Area

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Accounts Executive – Accounts Payable’s core responsibilities are audit, processing and timely payment of all hotel payments.

What will I be doing?

As the Accounts Executive – Accounts Payable, you will be responsible for performing the following tasks to the highest standards:

• Account for and audit all purchase orders, receive records and suppliers’ invoices (purchase invoices matching procedure).
• Ensure all invoices have proper supporting documents and authorization before processing payment.
• Prepare vouchers, including cost distributions and account codes for all suppliers’ invoices and credit memos.
• Balance suppliers’ monthly statements to the hotel’s accounts payable record.
• Answer suppliers’ and other parties’ queries relating to accounts payable.
• Prepare journal entries for month-end accruals and other adjustments.
• Prepare and maintain monthly balance sheet schedules for prepayments and accrued expenses.
• Carry out any other reasonable duties and responsibilities as assigned by Accountant.

What are we looking for?

An Accounts Executive – Accounts Payable serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Minimum a Diploma in Accounting or Finance.
• 2-3 years of relevant experience, preferably in the Hospitality industry.
• Attention to details and good interpersonal skills.
• Proficient in English to meet business needs.
• Possess system skills in Check SCM, SUN.
• Proficient in Microsoft Windows, Word, Excel, etc.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Position: Marketing Intern
Location: Changi Airport Terminal 4, Singapore
Duration: Jan - Jun 2025

Key Responsibilities:

- Design and create engaging posts, graphics, videos, and stories to promote the company’s services, operations, and activities.

- Manage and grow the company's social media accounts by posting regularly, engaging with followers, and monitoring performance.

- Suggest innovative ways to enhance the company's online presence and brand awareness through social media and content creation.
- Adhere to the company's policies regarding privacy, data protection, and information sharing when creating and distributing content.

- Manage recruitment ads on job posting website

- Vet through resumes and arrange interview sessions for potential candidates

Requirements:

- Currently pursuing or recently graduated with a diploma in Marketing, Communications, Business, or a related field.
- Previous experience in marketing, content creation, or social media management (internships, projects, or freelance work) is highly desirable.
- Strong knowledge of LinkedIn and Instagram platforms, including best practices for posting and audience engagement.
- Basic graphic design skills and proficiency in tools like Canva, Adobe Creative Suite, or similar (preferred).
- Excellent written and verbal communication skills in English.
- Creative, detail-oriented, and able to work independently.
- A passion for branding, digital marketing, and content creation.
- Basic understanding of social media analytics and the ability to track and report on performance metrics.

JOB DESCRIPTION

• Collaborate with parents to foster holistic developments of infants and toddlers.
• Carry out interactive and stimulating programs to enhance their learning and development.
• Ensure the safety, health and hygiene of infants and toddlers.

REQUIREMENTS

• Minimum ACEY or its equivalent.
• Passion for early childhood teaching.
• Excellent communication and interpersonal skills.
• Able to work well independently as well as within a team.
• Candidates who are currently undergoing ACEY are welcome to apply.

Job Description

• Assist in planning and co-ordinating daily workflow to ensure prompt and accurate delivery of services
• Organise, control and supervise the dispensing of medication according to protocol and legal requirements
• Ensure availability of supplies and provide drug information to patients and healthcare professionals
• Other duties include supervision of Pharmacy Technicians under your care

Job Requirements

• A recognised Degree in Pharmacy and be registered with the Singapore Pharmacy Council
• Entry level candidates preferred

We regret that only shortlisted candidates will be notified.

Job Scope

-Maintaining accurate and up-to-date records of financial transactions, including

accounts payable and receivable, general ledger entries, and bank reconciliations.

-To prepare invoices for reporting.

-Preparing all Final Disbursement Accounts (FDA) accurately and within deadlines.

-Prepare and arrange 'Cash To Master (CTM)' with vendors.

-Process payment to suppliers and staff reimbursement.

-Prepare monthly AP journals, postings and schedules.

-Any other adhoc tasks as assigned by your immediate supervisor

Skills and Qualifications :

Proficient in Microsoft Excel and D365

Numerical Skills and attention to details

Diploma in

Job Requirements:

· Some practical experience in working with accounts/bookkeeping.

· Diploma or its equivalent

· 1 year of experience in account, experience in a shipping industry would be a distinct advantage/ fresh graduates with a diploma in accounting (or similar) would be welcome too.

· Proficient in Microsoft Office

· Practical experience in Microsoft Business Central preferred

· Ability to work in a team, meticulous and responsible.

Please submit resumes to [email protected] with

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

As a Security Engineer, the portfolio includes responding to intrusion alarm system activation, performing maintenance service, commissioning of alarm systems. Attending to customer request on alarm and card access systems and conducting patrols at night. You are required to work on 12-hr rotating shift.

You should possess at least a Higher Nitec with a high level of energy, good interpersonal communication skills and a valid class 3 license. 1-2 years working experience, those who obtained Enhanced Basic Security certification will be an added advantage.

Monthly gross salary from $2,820 to $3,270 (16 Shifts a month / 12-hr rotating shifts)

Benefits: - AWS, Variable Bonus, Annual Leave, Insurance & Medical, Salary increment, Full CPF Contribution, Overtime Opportunities.

Additional Info

Salary range : $2420- $2520 (Higher Nitec), $2570 -$2670 (non poly diploma), $2670 –

$2870 (poly diploma & degree)

Working hrs : 12-hr rotating shift, 7.30am-7.30pm, 7.30pm-7.30am

Annual Leave : starts with 8 days, additional 1 day each year from 3rd year till max 14 days

(1 day=1.5 days of a normal 5 work week staff)

AWS : 1-mth

Good Performance incentive : $400 (payout every month)

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Work location: Changi Airport

Type of employment: full-time, roster based on Vietnam Airlines’ flight schedule. Immediate work commencement

SGD 2,500 - SGD 3,000

Your primary duties include:

· Coordinating and supervising the passenger's check-in process provided by our Ground Handling Agent;

· Service desk activities such as standby, offload, upgrade, and the handling of flight disruption under the Station Manager's direction;

· Pre-flight, and post-flight checks, and reports on the airline's CRS/DCS and other internal systems

· Acting and/or forwarding passengers' claims/complaints to the Sales & Service team

· Invoice checking, including those for lounge each month

· Other tasks assigned by Station Manager.

Our successful candidate must have full work right in Singapore and meet the below minimum requirements:

· The requirement for an Airport Security Identification Card issued by Changi Airport;

· Proven interpersonal and strong customer service skills, professional appearance, cooperative attitude, flexibility in terms of scheduling with work experience in airline’s passenger and flight service an advantage

· Working knowledge of the airline's DCS, GDS & CRS with Sabre is an advantage

(Only shortlisted applicants will be contacted for an interview)

Benefits:

• Basic Salary up to $4,000 with yearly increment based on performance.
• 5 days work week (Monday- Friday | 9am- 7:30pm)
• Transport & Headphone allowance provided
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Sea Freight Executive located in Airline Road. Our clients are in the Freight Forwarding Industry. You will be responsible for identifying and developing new business opportunities, promoting the company's services to potential clients, and preparing competitive quotations and proposals. The position requires prompt follow-ups, effective negotiation skills, and the ability to build and maintain strong relationships with new clients to support business growth and customer satisfaction.

Qualifications:

• Possess own vehicle
• Working 3 years’ experience in freight forwarding/logistics industry preferred
• Proficient in Microsoft Office

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Marketing Associate Job Description:

We are looking for dependable, client service-oriented marketing associates with excellent communication, time-management, and organizational skills. Marketing associates can expect to work closely with account executives and marketing managers, do research, edit copy, and follow trends. Usually overseen by marketing managers, their responsibilities include helping to collect data, forecast trends, and assess customer satisfaction. They may also be asked to liaise between company and client, handle social media accounts, and help with event planning.

To be successful as a marketing associate you must understand the importance of confidentiality, stay up-to-date with style guides and marketing trends, and be a good writer and speaker. The ideal candidate for this position will have excellent administrative and word processing software skills, presentation know-how, and experience with relevant technology.

Marketing Associate Responsibilities:

• Conducting market research.

• Supporting the marketing team.

• Doing day-to-day administrative tasks.

• Writing and proofreading press releases.

• Helping to plan events, projects, and campaigns.

• Reporting on research findings.

• Helping to create proposals and presentations.

• Helping to run social media accounts.

• Communicating with clients and maintaining good relations.

Marketing Associate Requirements:

• Bachelor's degree in marketing, business, or related fields.

• Experience in marketing.

• Come highly recommended.

• Excellent marketing and administrative software skills.

• Excellent people skills.

Join Our Team at Thatz International Pte Ltd

Are you ready to embrace the new opportunities in the ever-evolving landscape of technology? At Thatz International Pte Ltd, we are committed to identifying exceptional talents to drive the growth of our Next-Generation ICT Engagement and Consultancy (Thatz2.0) or Outsourcing business in the new norm. If you're passionate about leveraging technology to make a difference, we want to hear from you!

IT Helpdesk Engineer (Temp)

Work Location: Downtown Core, Singapore

Job Type: 1-month service contract, subject to renewal

About the Role:

This role is crucial to maintaining smooth IT operations during the absence of a regular team member. The candidate will provide first-level technical support, troubleshoot IT-related issues, and ensure seamless service for internal stakeholders.

Primary Responsibilities:

· Provide first-level technical support for hardware, software, and network-related issues.

· Respond to IT service requests via email, phone, or in-person, ensuring timely resolution.

· Install, configure, and troubleshoot desktops, laptops, printers, and other IT equipment.

· Manage user accounts, passwords, and permissions in systems like Active Directory.

· Maintain accurate documentation of issues, resolutions, and support activities.

· Assist with system updates, routine maintenance, and troubleshooting network connectivity.

· Coordinate with senior IT staff or external vendors for issue escalation.

· Support IT projects and perform ad-hoc tasks as required by the IT team.

· Any other ancillary tasks or works as and when requested and assigned by the Company.

Job Requirements:

· At least 3 years of experience in IT helpdesk or technical support roles.

· Proficiency in Windows OS, MS Office Suite, and basic networking concepts.

· Hands-on experience with remote desktop tools and ticketing systems.

· Familiarity with PC troubleshooting, Trend Micro support, and Microsoft Outlook issue resolution.

· Strong problem-solving and communication skills.

· Ability to prioritize tasks and handle multiple requests efficiently.

How to Apply:

Ready to join Thatz?You can apply through our NextGig.Asia job portal, which is hosted by Thatz International. The job post can be easily found at https://nextgig.asia/Talents/JobSearch/External/?companyname=Thatz%20International%20Pte%20Ltd. Simply sign up and submit your application at https://nextgig.asia/ or send your resume to [email protected].

Shortlisted candidates will be contacted.

Equal Opportunity Employer:

We are committed to fair employment practices and consider all applications based on merit. We encourage diversity and do not discriminate based on race, religion, gender, or any other characteristic.

Data Protection:

Your privacy matters to us. By applying to this job advertisement, you consent to the collection, usage, and/or disclosure of your personal data in compliance with the Personal Data Protection Act.

Our Associate Recruitment Company:

Established in the Year 2000, Thatz Resources Pte Ltd(Agency License No. 04S4557) has been dedicated to matching top IT talent with our clients’ needs across all levels.

Stay Connected:

Follow us on Instagram, Facebook, LinkedIn, and Telegram to stay updated on our latest offerings and industry insights. Join our online community to explore endless possibilities with us!

Instagram: https://www.instagram.com/thatz_international

Telegram: https://t.me/EmployMebyThatz

Facebook: https://www.facebook.com/profile.php?id=100091735044533

LinkedIn: https://www.linkedin.com/in/thatz-recruiter-25234548

Stay Safe and Healthy!

Take care of yourself and those around you.

About utu

utu is a fast-growing technology company revolutionizing the tax-free shopping experience for tourists worldwide. Our mission is to empower travelers to seamlessly maximize their VAT refunds. Partnering with leading retailers, airports, and brands, we allow travelers to turn their shopping journeys into even more valuable experiences.

About the Role

We are seeking a highly motivated and results-oriented Legal Manager to spearhead our in-house Legal Counsel needs. In this pivotal role, you will be responsible for reading and writing contracts, making sure the company is meeting its legal requirements, assisting on the legal side of fundraises, and coordinating with counterpart legal counsels. This is an incredible opportunity for ambitious individuals who want to build a career in a fast-growing startup. This job is based in Singapore.

Salary range: $6000-7000 (depending on experience)

What You’ll Do

• Advise, draft, and negotiate a wide range of contracts (including commercial contracts, service agreements, marketing agreements, joint venture agreements and NDAs).
• Ensuring compliance with all applicable legal and regulatory requirements.
• Protecting utu’s intellectual property.
• Provide legal support for fundraising activities.
• Assist on the legal side of M&A transactions.
• Advise on regulatory matters including employment laws, personal data protection laws, payment services, medical/health laws and regulations.
• Conduct comprehensive research on various legal and regulatory issues.
• Provide legal advice for the company’s operations in various jurisdictions.
• Liaise with external counsel, both domestically and internationally as needed.

Preferred Experiences & Skills

• Law degree required (LLB/JD or equivalent).
• Called to the Singapore Bar or any Commonwealth country’s Bar.
• At least 4 years of experience as a lawyer or in-house counsel.
• Demonstrated problem-solving abilities and keen attention to detail.
• Excellent communication and presentation abilities.
• Strong interpersonal skills and the ability to articulate complex legal concepts clearly.
• Ability to collaborate effectively with cross-functional teams and senior stakeholders.
• Adaptability and ability to thrive in a fast-paced and dynamic environment.
• Proactive with strong organisational skills.
• Previous experience in commercial law or the technology sector will be viewed favourably.

About you

• Singaporean/PR.
• Full-time applicants only.
• Happy to work in a fast-paced startup environment.
• You are motivated to go beyond the required minimum.
• Able to adapt to meet the changing needs of the business.
• Excellent interpersonal skills.

Application instructions

Please apply for this position by filling up the form and attaching your CV. Please limit CVs to 2 pages. Interviews will be conducted on a rolling basis.

The association is seeking a Full Sets Accountant responsible for comprehensive management accounting and financial reporting. Key duties include performing monthly bank reconciliations, processing payments and claims, preparing year-end and statutory accounts, ensuring compliance with Singapore and IFRS standards, and supporting audits and budgeting processes. Additionally, the accountant will work on process improvements and provide commercial and operational management information.

Requirements:

• Diploma in Accountancy/Finance or equivalent
• 2 years of full sets experience with knowledge in IFRS standard
• Tax and regulatory reporting experience
• Comfortable with travelling overseas
• Street smart

If you would like to be considered for this opportunity, please forward a copy of your full CV to [email protected] and attn it to Kristine Tan (R23116401)

Shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: R23116401

Data provided is for recruitment purposes only

Business Registration Number: 200611680D.

Licence Number: 10C5117

*LI-AF

Job Title: Preschool Infant Educarers

Job Type: Permanent, Full-time

Location: Islandwide

Salary: $2,000 - $3,200 (depending on experience)

Responsibilities:

• Plan and implement an early childhood curriculum

• Document children's learning and build a warm relationship with parents

• Provide a safe and clean learning environment for the children

• Plan activities and equipment needed to support the curriculum

• Maintain communication with the children's parents

• Other tasks as assigned by Centre Principal/Manager

Requirements:

• Higher Certificate in Infant Care (HCIC)

• LON: EY1

• Excellent interpersonal skills and able to work in a team

Interested candidates, you may WhatsApp resume to Yeow Ling @ (65) 9487 2799. Please note that by submitting an application or resume to us, you would be deemed to have given your consent to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

OneLink HR Consultancy Pte. Ltd

Co. Reg. 201313178M│ EA Licence. R13C6505 │ EAP Reg. R1328207

Job Description:

• Conduct intake assessments and case conferences as part of multidisciplinary team when required
• Part of multi-disciplinary team that develops and reviews clients ICP (Individual Care Plan)
• Monitoring progress and outcomes of clients
• Conduct Home/Hospital visits when necessary
• Inform and assist clients in assistance schemes/ community resources that are relevant and current.
• Any other tasks as assigned by Manager.

Requirement:

• Graduate Diploma In Social Work/ Degree in Social Work

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams. **

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

• Perform reception duties, registration, payment collection and administrative duties relating to patients.
• Provide assistance to the Manger in ensuring the smooth operation.
• Perform triage and assist during Emergencies.
• Render quality nursing care to patients according to the patient according to their needs.
• Assist doctors to carry out clinical/medical procedure such as venepunctures, dressings, suturing, removal of stiches and etc.
• Observe strict infection control practices in the care of patients.

Job Requirements

• Enrolled with the Singapore Nursing Board
• Good interpersonal skills with a pleasant personality
• Able to work in a dynamic environment as well as being flexible and open to changes

Like all managers, the senior manager is responsible for planning and directing the work of a group of individuals. They monitor their work and takes corrective actions when necessary.

Senior managers might guide workers directly or they might direct several supervisors, who in turn directly manage the workers. The senior manager often supervises the largest or most important group or groups in a company.

Core responsibilities of the senior manager include:

• Providing guidance to direct reports, typically comprising first-line managers and supervisors
• Ensuring clarity around priorities and goals for the entire functional area
• Approving requests for investment to a certain level of authority
• Managing overall financial budgeting for her function
• Approving hiring and firing requests within her group
• Guiding the talent identification and development processes for a group or function
• Working across functions with peers in other groups to ensure collaboration for shared goals
• Interacting with senior management for reporting
• Working with senior management and other peers for strategy development and execution planning
• Communicating financial and goal results and key performance indicators to direct reports
• Facilitating goal-level creation for the broader function and working with managers to ensure the goals cascade to all workers

Scheduling performance events, promotional appearances, and programs.

> Keep and update weekly routine performances and managing calenders.

> Assisting with the development and distribution of PR materials, including brochures, pamphlets, newsletters, and videos.

> Negotiating contracts for local and foreign performing artists.

> Handling interpersonal conflicts between artists, such as band members.

> In charge of the administration of performing artists including reporting to the management.

> Working hours are from 5pm to 2am.

Job Requirements

Ability to work under pressure in a fast-changing environment.

Able to work independently and under time pressure.

Possess good attitude, self-motivated, result oriented, flexible and adaptable to changes positively.

Has prior experience as performing artists would be an advantage.

Job Description:

• Monitoring the patient during the treatment and procedures and providing nursing care as needed.
• Prepare for patient appointment by obtaining required information such as lab results, medical record and other information as required.
• Pre-screening duties such as drawing blood.
• Assist medical providers during treatment and procedures.

Requirement:

• Minimum Diploma/ Degree in Nursing
• Valid SNB & BCLS
• Minimum 1 year inpatient ward experience will be advantages

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

** JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams. **

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

• Strong software background in Bentley Open Building Designer, Open Plant, ProjectWise, Navisworks and Civil3D.
• Ensure projects scope, schedule is being tracked and executed till the completion stage.
• Generate and implementation of BIM Models at all phases of the projects.
• Understanding and proactively implementing the required LOD, and COBie data at each of the project stages, as per project-specific requirements
• Perform model audits.

EA Licence No. 16C7962

Rapsodo Inc. is a sports analytics company that uses computer vision and machine learning to help all athletes maximize their performance. Our proprietary technology applications range from helping PGA Tour golfers optimize their launch conditions to allowing MLB pitchers to increase the efficiency of their breaking balls. Current partners include all 30 MLB teams, MLB, USA Baseball, Golf Digest, PGA of America, and over 1000 NCAA athletic departments. 

New Product Introduction (NPI) is the end-to-end process of bringing a new product to the market from design concept to the end customer. It broadly encompasses the following stages of the engineering team: Lab Prototypes (LP), Production Prototypes (PP) & Production Ramp (PR). 

As an NPI Engineering Intern at Rapsodo, you will be exposed to the different stages of NPI for Rapsodo’s upcoming products to be released. You will also be exposed to the manufacturing environment of how our products are built and supported by our Research & Development (R&D) Team.

Roles & Responsibilities

• Gain invaluable exposure into Singapore’s Technology Sector 

• Be exposed to the different stages of the NPI process for Rapsodo’s upcoming products 

• Assist with building prototypes

• Provide feedback for the prototypes you build 

• Be involved in investigative study with our R&D Team 

• Be exposed to working with our Software Test Team, Purchasing Team as well as Manufacturing Team

• Pursuing Diploma in Electrical, Mechanical Engineering or any related Engineering discipline 

• Responsible, hardworking and a team player • Good attitude to learn and contribute to the team 

• Pro-active, organized & meticulous and able to work independently in a fast-paced environment 

• Have strong analytical, problem solving and inter-personal skills 

• Excellent written and oral communication skills with the ability to present ideas and results to technical and non-technical audiences

Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications.

Digify is used in 138 countries today. We have more than 600,000 users worldwide.

THE ROLE

As a Customer Success Manager at Digify, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value, enhancing customer engagement, building long-term relationships, and strengthening the customers retention. Managing a wide range portfolio of accounts, you will work closely with your team lead, key stakeholders, and cross-functional departments to refine and optimize customer success processes, ensuring a seamless and impactful customer experience.

WHAT YOU WILL BE DOING

Serve as the primary contact for onboarding, training, and ongoing support to ensure seamless adoption of Digify's platform.

• Increase customer satisfaction and retention by building strong, long-term client relationships.
• Conduct regular check-ins to improve product usage and address customer issues promptly.
• Collaborate with customers on renewals, account expansions, and retention strategies.
• Act as the voice of the customer, providing actionable feedback to Product, Sales, and Marketing teams to enhance offerings.
• Monitor and report key success metrics, including NPS and product engagement, to identify trends and opportunities.
• Troubleshoot technical issues in partnership with the Engineering and Development teams.
• Facilitate customer advocacy by encouraging online reviews and participation in referral programs.
• Proactively manage a book of business, tracking account health and mitigating retention risks.
• Collaborate cross-functionally to optimize processes and implement solutions for customer success.
• Support system configuration and onboarding processes tailored to customer requirements.

• Minimum 2 years of experience as a Customer Success Manager, preferably in a fast-paced, B2B environment or related industries.
• Proven experience in customer success or account management within a B2B SaaS or software company.
• Exceptional interpersonal and communication skills to engage and build rapport with key stakeholders, ensuring mutual success and satisfaction.
• Proactive attitude and mentality in identifying opportunities to expand customer accounts by understanding their evolving needs and aligning them with our solutions.
• Strong ability to simplify complex technical concepts and communicate them effectively to non-technical customers.
• Willingness to learn and develop basic technical skills to confidently discuss technical topics with clients.
• Demonstrated success in renewals, upselling, and account expansion strategies.
• Exceptional written and verbal communication skills, with a focus on clarity and professionalism.
• Meticulous attention to detail and a high degree of accuracy in all deliverables.
• A driven, self-motivated, and enthusiastic mindset, paired with empathy, patience, and trustworthiness.
• Familiarity with Intercom, Chargebee, NPS tools, or similar platforms is an added advantage.

• A senior manager will practice the following traits: be proactive, assume responsibility, think ahead, be organized, and dependable.communicating the director's wishes to designers and crafts people.
• 
  
• Liaise with all theatre departments and collate information
• Liaise with Production Manager regarding budgets
• Supervise the ‘get in’ and ‘get out’ (When the set, lighting and sound are installed and removed from the space)
• Create a prompt script compiled with notes on Actors’ cues and requirements for props, lighting and sound
• Make alterations to the set and props between scene changes
• Cue the lighting and Sound Technicians
• Create a risk assessment to ensure the safety of the full company
• overseeing the entire show each time it is performed.

A Stage Manager supports and organises all the different teams involved in the day-to-day running of a theatre production from rehearsals right through to performances and then post-show. They liaise and communicate with the full company and organise each team to ensure the smooth running of a production.

• Create and set up rehearsal schedules
• Managing furniture and props
• Arrange costume and wig fittings
• Liaise with all theatre departments and collate information
• Create a prompt script compiled with notes on Actors’ cues and requirements for props, lighting and sound
• Make alterations to the set and props between scene changes
• Cue the lighting and Sound Technicians
• Manage the backstage and onstage area during performances
• Call Actors for rehearsals and performances
• Maintain props, furniture and set during the run