Scope of work:

• Assist with daily administrative duties such as documentation, data entry work, printing of worksheets and managing correspondences with stakeholders.
• Handle telephone calls and inquiries from stakeholders.
• Handle walk-in customer service.
• Administer basic first aid and care for sick students.
• Perform printing jobs (for worksheets, booklets, letters, etc).

Qualifications, skills and experience:

• Must possess GCE ‘N’ or its equivalent (Critical Criteria)
• Possess Basic First Aid certification
• Good interpersonal skills and a collaborative team player.
• Good communication skills and comfortable engaging stakeholders.
• Ability to multitask with good time management.
• Proficiency in Microsoft Office.

Contract Period: From 3 Feb 2025 – 31 Dec 2025 with an option to extend the Contract for a further period of one (1) year.

Personnel to be deployed at the following hours:

• Mondays to Thursdays: 6.45am – 4 pm, inclusive of 45min lunch break
• Fridays: 6.45am – 3.30pm, inclusive of 45min lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Location: Chongfu School, 170 Yishun Ave 6 Singapore 768959

• Explain services, treatments, and procedures;
• Mediate and resolve client issues;
• Work cooperatively with the entire Spa team to ensure a consistent quality of experience for all clients;
• Making confirmation calls;
• Booking appointments for Spa accurately through phone, in person, and through emails;
• Checking voicemails/emails and returning messages promptly;
• Checking out guest and research purchase orders;
• Greeting clients with a friendly smile and demeanor;
• Answer Phones 100% of the time during business hours.

You will lead the work on some of the most popular consumer brands in the world, impacting the daily lives of nearly 2 billion people in the fastest growing region in the world. You will work for clients who not only care about success in the marketplace, but are passionate about the role of brands in helping bring about social change.

Expectations of a Creative Director

• Lead group brainstorming/concept development sessions
• Lead and inspire creative teams to develop innovative design solutions, from broad concept development through implementation
• Provide clear constructive direction on content and design solutions
• Lead creative and production teams to ensure feasibility of design solutions and articulate design principles and guidelines for implementation
• Set and manage client expectations regarding design process and deliverables
• Ideate, craft and execute original and iconic creative concepts in response to client briefs, objectives or goals
• Is responsible for the proper placement, context and meaning of every image and graphic element within a creative assignment
• Extend client relationships and explore new ways to deliver value
• Develop creative ideas that meets both our clients’ objectives as well as our business objectives, maintaining the company’s expected levels of creative excellence and professionalism
• Present, share and review creative work with Executive Creative Director/s, Account Management and Planning Leads as well as members of the Management Team
• Manage multiple projects from concept through to completion, working with both in-house resources and third-party vendors
• Collaborate effectively with Account Management, Planning and the broader creative team to develop disruptive and iconic work
• Manage multiple projects from concept through to completion, working with both in-house resources and third-party vendors
• Participants in, and leads brainstorming sessions
• You will report into an Executive Creative Director and/or Chief Creative Officer

Expectations as a member of our community

• You believe passionately in the power of creativity to bring change to the world. But you’re realistic and have a clear-eyed view of what it will take to get there: not a path you walk alone, but with a group of people putting a diverse range of skills and perspectives to work, towards a common goal
• Your ideas and your voice will be heard, respected and protected with passion. Ideas are not disposable commodities here, they are our most precious assets
• You will be tested, you will be challenged and you will be pushed beyond your comfort zone, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each other

Expectations as a team leader

You will learn that we prefer not to hire our leaders, but to grow them. As your own leadership journey evolves, your primary goal will be to nurture the next generation of leaders. You will reflect our “People First” ethos, where we believe that the best work can only come from a team that feels happy, secure and motivated, with a clarity of purpose. You understand that humility and kindness are equal in importance to daring and initiative. You value diversity, equality and inclusivity, not because it’s fashionable but because it’s obvious.

In your role, you will specifically be expected to:

• Provide leadership and professional development to department staff
• Mentor and train team members, write performance reviews, and allocate work
• Monitor teams to deliver beyond client’s expectations
• Motivate your team, and be the glue that keeps teams going
• Set goals and KPIs for each team member, and works with them to achieve these

Special requirements

• You have about 12-15 years of work experience and a track record of brave ideas that have made an impact, big or small, on the world we live in
• You’re a keen student of life, open and curious, always learning
• As a communicator, every surface, channel and medium, social or otherwise, is your canvas. You’re just where people are
• Won the awards that matter. Winning isn’t everything, but excellence is
• Understand social media, online media jargon and technology
• Can work under pressure and meet deadlines in a fast-paced creative environment
• Ability to effectively and appropriately interact with co-workers across levels and disciplines
• Understands and uses the latest in computer design software
• After hours work and overnight traveling to shoots and post sessions can be expected
• Naturally well organised and unfazed when working towards deadlines

Roles & Responsibilities

• Provide beauty services to both female and male customer
• Hands-on experience in performing professional skin analysis and treatments for customers.
• Maintain a good relationship with clients by providing excellent customer service.
• Attend to client needs and provide professional advice on pre-treatment and post-treatment care.
• Introduce beauty services to customers depending on their requirement(s).
• Ensure overall cleanliness of treatment room, sterilisation of equipment, and proper disposal of consumables.
• Any other ad hoc duties assigned by supervisor.

Requirements:

• Minimum 2 years of experience.
• Hands-on experience in performing treatments.
• Excellent interpersonal, communication and customer service skills.

We are looking for 1 Spa therapist, or 1 Senior Beautician and 1 Assistant Manager to be responsible for our day-to-day operations.

Requirements

• Proven work experience at least 3 years as a Massage Therapist or Beautician or similar role
• Good knowledge of Beauty & Wellness treatments and products (e.g. for skin care)
• Basic bookkeeping knowledge
• Excellent organizational and salse skills
• Ability to handle customers’ requests and complaints with grace
• Holding relevant Locally recognized Certificatoins in Massage & Beauty Industry
• Additional certification in Beauty Therapy or Cosmetology is a plus

Job Description:

• Sending vehicles for maintenance servicing or repair
• Deliver/Collect vehicles to/from customers
• Liaising with workshops on the vehicle issues
• Shifting vehicles
• Any others adhoc job assigned by supervisor

Job Requirements:

• No Experience Required
• Great teammate with initiative and a positive attitude towards learning
• Self-motivated individual with strong sense of responsibility
• Possess a valid class 3 driving license
• Working Location : 37 Loyang Way

Intellimaticz Pte Ltd

Role: OpenShift Container Platform Engineer

Job Requisition Number: JR45643

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing

Key Responsibilities

· Design, implement, and configure OpenShift clusters and containerized applications

· Develop and maintain technical documentation related to design, configuration, usage, troubleshooting, backup, recovery, etc., for all OCP environments

· Provide Technical assessment and advisory in relation to design, installation, configuration, including system upgrade and migration of OCP environment, including the operators for OCP

· Collaborate with development teams to onboard and optimize applications on the OpenShift platform

· Implement best practices for containerization, orchestration, and automation using OpenShift

· Troubleshoot Red Hat OCP configuration and services and container issues, working in collaboration with other relevant IT areas and vendor support towards a quick and effective resolution

· Work on container security solutions and ensure compliance with security policies

· Manage OpenShift clusters for performance, availability, and capacity planning

· Perform assessments and health checks of existing solutions and provide best practice recommendation and guidance to Support team.

· Automate deployment process

Key Requirements:

· Minimum 10 years of practical experience in the implementation of OpenShift/Kubernetes environments

· Expertise with the RedHat OpenShift Container Platform/Kubernetes.

· Experience in dealing with container configuration management, especially Helm and app-of-apps concepts.

· Experience working with infrastructure as code technologies such as Ansible, Terraform.

· Knowledge of application development, Java Spring Boot.

· Experience in CI/CD Pipeline.

Technical Skills:

· Containerization, Linux administration, Virtualization, Networking, and Security

· Providing first class level 3 support

· Java Spring Boot, Helm, OpenShift, Kubernetes

Please forward your resume in MS word format to [email protected]

Please do not send PDF Format Resume. Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

As part of Raffles Hotel Singapore’s Leadership Development Programme, the Food and Beverage Management Trainee will gain practical experience and knowledge through a structured 18-months programme. The programme will involve a rotation across various restaurant concepts and supporting departments, which will be customised based on operations’ and trainee’s expectations and requirements. To complement their learning and assimilation into a leadership role, the management trainee may be involved in special projects as assigned by F&B leaders, and mentored by a senior leader of the hotel.

Primary Responsibilities

Food and Beverage Service

• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Is always well presented and adheres to hotel’s grooming standard.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Undertakes F&B special projects as directed by F&B leaders and/or mentor.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact.
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership of Outlet

• Is a role model for the Food & Beverage Service Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly.
• Provides a high level of Safety and Security for guests and colleagues.
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Completes all components of the Raffles Leadership Development programme.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Assists in recording and submitting monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Performs any other duties that may be assigned by the manager.
• Ensures NEA rules and regulations are met and achieve.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility and sustainability efforts.

Candidate Profile

Knowledge and Experience

• Degree or Diploma in hospitality or related field.
• Experience in Food & Beverage an advantage.

Competencies

• Fluent in oral and written English.
• Ability to speak other languages and basic understanding of local languages.
• Strong communicator with presentation and influencing skills.
• Team player with strong interpersonal skills with ability to work with colleagues from different cultures and connect well with colleagues at all levels across divisional borders.
• Service oriented with an eye for details and a good understanding of what it takes to build a strong service culture in a world-class hospitality icon.
• Driven and able to work independently with high proactivity in a dynamic environment.
• Analytical with proven organisational skills and attention to details.
• Flexible, able to adapt to different working locations/environments and able to embrace and respond to change effectively.
• Loyalty, high integrity and ability to keep confidentiality
• Focuses on service with an eye for detail and an approachable attitude.
• Works well under pressure, analyses and resolves problems, and exercises good judgment.
• Self-motivates and shows good initiative in a dynamic environment.
• Possesses good computer and property management system skills.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Role Overview:

Support organisational operations in IT, Data Management, and Digital Media for day-to-day activities, marketing, disbursement, and fundraising campaigns.

Primary Roles & Responsibilities:

IT Infrastructure & Support

• Monitor and maintain hardware, software, network, and data systems.
• Troubleshoot and provide on-site IT support for staff and users.
• Coordinate with external service providers (e.g., WordPress, Salesforce, QuickBooks, printers, etc.).
• Set up and troubleshoot systems for meetings, events, and training.

Data Management

• Ensure data protection policies are adhered to.
• Perform routine cloud and external data backups.
• Research and recommend IT and data management solutions.

Digital Media & Marketing

• Design and edit basic images and videos for web, social media, and print.
• Strategise and manage online content to maintain quality and professionalism.
• Implement effective digital marketing strategies using platform tools.

Secondary Roles & Responsibilities:

• Support disbursement and fundraising activities.
• Provide administrative assistance (e.g., minutes-taking, follow-ups).
• Maintain donors and volunteers database.
• Assist in executing fundraising projects.

Pre-Requisites:

• Proficient in MS Windows OS, MS Office and core Microsoft solutions including OneDrive, SharePoint.
• Proficient in local and web networking and basic troubleshooting.
• Skilled in desktop image and video editing.
• Strong communication (spoken and written) and interpersonal skills.
• Ability to multi-task, work independently, and collaborate in a team.

Qualifications:

• Bachelor’s Degree in IT, Computer Science, or Digital Media (1-2 years experience).
• OR Diploma in IT with 3-4 years of relevant work experience in IT support or digital media.

Apply now and join the TAA team in our mission to assist the low-income and disadvantaged as well as foster the spirit of giving in the community.

Responsibilities

1. Check repaired / overhauled history of components and determine the workscope to perform.

2. Update and maintain database of all the additional requirements from customers to be performed on specific components. Inform workshop to perform these additional requirements for the specific components.

3. Track and update the status of all sub-components that are sent to outhouse vendors. Follow up with outhouse vendors on any queries related to these sub-components.

4. Monitor the availability of all spares that are indicated in Bill of Materials for all workshops.

5. Work closely with SIA and SIAEC Materials Requirement Planning Teams to provision sufficient spares to support operations.

6. Provide regular reports on the performance of outhouse vendors and inhouse workshop.

7. Carry out any other duties as assigned.

Requirements

1. Polytechnic Diploma in engineering or relevant quantitative disciplines

2. 1 - 3 years of relevant experience, ideally in Operations. Those without relevant experience are welcome to apply.

3. Strong skillsets in Operational Planning & Control

4. Open mindedness to approach problems from various angles

5. Good interpersonal communication skills

6. Strong analytical and reporting skills

7. Good computer skills in Microsoft Excel, Microsoft Word and SAP would be an advantage.

Charmaine | R24122333

Benefits:

• S$3,200 +++ with yearly increment.
• 5.5 days work week (Monday to Friday, 9am - 6pm / Saturday, 9am – 1pm)

Job Description: A full time role for a Clinic Assistant located in Parkway East Hospital.

Our client provided health and wellness service.You will be responsible for ensuring a welcoming environment for patients, addressing their needs and concerns promptly. This includes managing appointment bookings and efficiently registering both new and returning patients. Additionally, you'll be responsible for answering phone calls, providing information, and resolving queries. Handling insurance claims, preparing invoices, and collecting payments are also key tasks. Alongside these, you will perform various administrative tasks, assist with clinical duties, and carry out simple procedures as needed. Furthermore, you'll undertake additional tasks as required to support the smooth operation of the medical facility.

Job Responsibility

• Support the Project Manager in project planning, including the coordination of architectural trades,finishes, and interfacing with M&E and structural details.
• Ensure timely submission of architectural drawings, material samples, and method statements as per the project schedule.
• Plan and coordinate on-site activities, working closely with subcontractors and their supervisors to ensure smooth execution.
• Ensure compliance with EHS requirements, regulations, and best practices throughout the project lifecycle.
• Ensure the quality and detailing of architectural works meet project standards, regulatory requirements, and maintainability criteria.
• Collaborate effectively with multidisciplinary teams to address design and construction challenges.
• Perform any other ad-hoc duties and tasks as assigned by management.

Requirements:

• Bachelor’s Degree in Architecture or a related field; a BOA-recognized degree is preferred.
• Minimum 8 years of experience in architectural project management, with a preference for candidates with MOHH project experience and at least one completed project cycle.
• Possess Green Mark Accredited Professional (GMAP) certification is a plus.
• Strong proficiency in interpreting and producing construction drawings with attention to detail.
• Possess knowledge of BIM/VDC tools and methodologies.
• Excellent organizational, communication, and problem-solving skills.
• Proactive, detail-oriented, and committed to delivering high-quality work within tight deadlines.

Job Duties:

• Report to the Assistant Project Manager, Site Manager, or Project Engineer.
• Planning and coordination of architectural works on-site to ensure timely and efficient execution.
• Supervise and inspect construction activities to confirm compliance with project specifications, approved drawings, and quality standards.
• Coordinate with subcontractors, suppliers, and other stakeholders to address technical and design-related challenges.
• Review architectural drawings and ensure alignment with structural, mechanical, and electrical components of the project.
• Ensure compliance with EHS requirements, regulations, and best practices throughout the project lifecycle.
• Monitor progress and resolve issues related to design and detailing, ensuring a seamless workflow.
• Support the submission of architectural drawings, material samples, and method statements as required.
• Liaise with the project team to resolve discrepancies and provide timely updates on project milestones.
• Perform any other duties as assigned by the management to support project delivery.
• Lead and guide RC (Reinforced Concrete) workers, if applicable, to achieve project objectives.

Requirements:

• Diploma or Degree in Architecture, Civil, or Structural Engineering, or a related field.
• At least 3 years of experience in building or civil engineering projects.
• Strong proficiency in reading and interpreting construction drawings.
• Familiarity with BIM/VDC tools is a plus.
• Excellent organizational, communication, and problem-solving skills.
• A proactive and detail-oriented approach, with the ability to work collaboratively in a fast-paced environment.

SELECTION CRITERIA

-Minimum 3 year of teaching experience in elementary and secondary school or equivalent

-Experience in tutorial centers for primary and secondary students.

KEY RESPONSIBILITIES

Leading one-on-one or small group lessons.

• Provide necessary supervision and consultation with students
• Design learning goals for students
• Assist students with homework, test preparation, and academic lessons
• Help students to improve their academic performance and understand the key concepts of their lessons.
• Develop and provide materials to supplement classroom lessons, including study guides
• Conduct practice test to track progress, identify areas for improvement.
• Give advice and feedback about students’ performance to students, parents, and guardians.

SKILLS

- Mentoring

- Must possess a positive and patience disposition.

- Must display empathy and understanding towards individual students’ behaviour

- Good communication skills, active listener and a team player.

- Must possess a good leadership skill

- Must have a good presentation skills and systematic lesson delivery skills.

- Must be pro-active and student-centered in giving instruction and delivery

- Positive attitudes towards work and work related matters

Role Summary:

• BIM modeling, coordination, and documentation tasks across disciplines, ensuring compliance with project and contract requirements.

Responsibilities:

• Create, update, and maintain BIM models for architectural, structural, and MEP disciplines.
• Clash detection, model auditing, and coordination reviews with project teams.
• Prepare documentation and deliverables in line with project and contract requirements.
• Contribute to the implementation of digital workflows, integrating BIM models into project management systems.
• Ensure BIM deliverables meet client expectations and align with project objectives.

Requirements:

• Diploma or degree in Architecture, Engineering, Building, or a related field.
• At least 3 years of BIM and VDC experience.
• Specialist Diploma in BIM or related field.zoom
• Accreditation in DDM Tier 4, or equivalent qualifications and skills as outlined in the DDM accreditation criteria.
• Proficiency in BIM and VDC software (e.g. Revit, Navisworks, Dynamo, Tekla, Solidworks, Archicad, ACC, etc.)
• Formally trained in BIM and VDC software

Job Responsibilities:

• Provide service at the student reception counter
• Answer phone calls and attend to walk-in customers / parents / guardians
• Ensure teaching schedule is accurate and updated if there are changes such as change in relief teacher.
• Attend to students reporting to the school for classes
• Attend all student related matters such as schedule changes and other enquiries
• Liaise with teachers on student progress reports
• Organisation of parent-teacher meetings
• Complete any service recovery and other customer related issues
• Ensure students record and accounts are accurate and updated.
• Any other duties as assigned by your Supervisor

Requirements:

• Comfortable with shift work
• Ability to work fast and think on your feet.
• At least a diploma and a minimum of 2 years administrative experience
• Billingual is an advantage (You must communicate with international students & parents)

Skills

• Familiar with Microsoft Office (Microsoft word, Microsoft excel)
• Good organization skills and able to work with sense of urgency
• Demonstrated ability to take initiative when required.
• Can work independently with lesser supervision.

Responsibilities:

• To support and administer all EHS-related initiatives.
• Conduct daily toolbox meeting / inspection with our own supervisors/workers and subcontractors supervisors/workers.
• Conduct daily safety inspection to ensure total compliance to MOM regulations and recommend preventive measures.
• Handle daily site inspections on EHS aspects, and ensure compliance with safety standards and government regulations.
• Prepare and review the safety documents (Risk Assessment/Safe Work Procedures and etc).
• To investigate workplace accidents if any, identify causes and recommend corrective measures to prevent recurrence.
• Execute risk management plan for work process and work areas.
• Other add-hoc EHS duties assigned by the management.

Requirements:

• Diploma / Degree holder or equivalent.
• Min 3 years of relevant working experience in construction industry.
• Possess Advance Certificate in Workplace Safety & Health, Risk Management and First Aid certified.
• Possess good knowledge of WSH Act.
• Able to workindependently in a fast-paced environment.

WeLoveSuperMom, a fast-growing and dynamic marketplace and community platform, has a mission to enable parents and families to live better and smarter in Southeast Asia.

Boasting one of the largest family communities in Singapore and growing fast in Indonesia and Malaysia, we are looking for self-driven, innovative, and collaborative media salespeople to be a part of this growth story.

Your role:

• Leverage your existing customer network to pitch and close innovative customer solutions from SuperMom’s array of products for insights, brand building, content marketing, and demand generation.
• Actively seek out qualified new sales opportunities through cold calling, networking, and social media.
• Collaborate with team members to achieve larger deal sizes and better results.
• Gather feedback from customers and prospects and share with internal teams to improve products and service deliveries.
• Develop and maintain strong partnerships with customers to be seen as a trusted consultant at all levels.

You Have:

Benefits:

Job Summary:

We are seeking a highly skilled and detail-oriented Accountant to join our finance team. The successful candidate will be responsible for preparing and examining financial records, ensuring accuracy and compliance with regulatory requirements. The ideal candidate will have excellent analytical skills, be proficient in accounting software, and possess a strong understanding of accounting principles and practices.

Key Responsibilities:

- Handle General Ledger and post the relevant entries into accounting software

- Manage month-end closing and ensure the month is closed on time

- Prepare and review financial statements, including balance sheets, income statements, and cash flow statements

- Conduct account reconciliations and resolve discrepancies

- Prepare balance sheets schedules and ensure they reconcile with the balance sheet

- Ensure compliance with accounting standards, regulatory requirements, and company policies

- Perform financial analysis and reports as required

- Develop and implement accounting processes and procedures

- Collaborate with external auditors, tax agents and corporate secretary, and internal stakeholders

- Maintain accurate and organized financial records

- Provide financial insights and support to management

- Bachelor's degree in Accounting or Professional certification (CPA, CMA, etc.)

- At least 2 years of experience in accounting

- At least 1 year of experience with financial planning and analysis

- Proficiency in accounting software (Xero) preferred

- Strong analytical, problem-solving, and communication skills

- Attention to detail and organizational skills

- Ability to meet deadlines and work under pressure

Test bbbb

Financial Crime Analyst

Team Summary

Visa is looking for a Financial Crime Analyst based in Singapore to be part of Currencycloud’s Asia Pacific (APAC) New Business Onboarding team. Currencycloud is part of Visa Group entities and covers Visa’s regulated payment business within Money Movement Solutions (MMS) in APAC. Currencycloud is also consolidated under Visa Direct which streamlines all of Visa’s cross border payments under one unified branding. The Currencycloud APAC New Business Onboarding team is an essential partner to the MMS business. The team provides solutions-oriented advice to ensure timely client onboarding, address stakeholder queries promptly, complete tasks within Service Level Agreements (SLA), and perform all duties to a high standard.

What a Financial Crime Analyst does at Visa:

This role, based in Singapore, supports the Currencycloud APAC New Business Onboarding Manager with new client onboarding. It reports to the APAC New Business Onboarding Manager and is part of Visa’s expansion in the region.

The core responsibilities for this role are as follows:

• Responsible for new business onboarding applications for Financial Institutions, Payment Institutions and Corporates in a myriad of industries and jurisdictions

• Carrying out know-your-customer (KYC) and Know-your-business (KYB) checks.

• Reviewing client’s regulatory cover

• Performing Risk Assessment on new clients

• Assessing the effectiveness of each client’s AML framework

• Leading AML calls with clients including visual walkthroughs of their processes and systems

• Responsible for undertaking enhanced due diligence on customers that pose greater risks, including investigating the legitimacy of the funds used in the business relationship

• Proactively escalating cases to senior members of the team

• Complete Compliance administration (such as keeping client records up to date).

• Work cross-departmentally to proactively identify and resolve any queries.

What you will need:

To apply for this role, we are looking for someone who has bachelor’s degree or higher education qualification and at least 3 years of working experience within AML/CFT compliance functions in the financial / payments industry. Professional AML accreditation preferred.

We will also seek candidates with the following:  

• Understanding of Singapore’s Payment Services Act and all relevant subsidiary legislation, especially PSN01 on Prevention of Money Laundering and Countering the Financing of Terrorism – Specified Payment Services. Knowledge of other payments regulations and AML typologies across APAC will be advantageous but not necessary.

• Possesses a comprehensive understanding of key Anti-Money Laundering (AML) and Risk frameworks

• Excellent communication skills in English & Mandarin (both written and verbal) and can provide constructive and clear feedback to queries.

• Fast thinker and quick learner with the ability to work effectively under pressure, in a rapidly changing environment.

• Excellent team working skills, capable of managing own workload and has tenacious attention to details.

• Ability to priorities work by taking the impact and scale of the work into consideration, as well as manage time effectively to meet deadlines.

• Able to analyse information to formulate questions and recommendations

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Summary

Responsible for the receipt of guests’ luggage and parcels, and ensure accurate delivery to and from guestrooms. The Bellman also assists guests with enquiries and fulfilling other service requests.

Job Responsibilities

• Greet and welcome guests at the main entrance, use the guest names whenever available
• Liaise with front desk for all arrivals and departures
• Assist in driveway management, opening and closing of vehicles’ doors
• Ensure collection and delivery of guest luggage and equipment in an efficient and timely manner
• Provide information and other assistance to guests when required
• Maintain cleanliness of the entrance and baggage room
• Assist the concierge to book taxi upon guest request
• Alert Security or Duty Manager of suspicious looking person(s) / articles in the lobby
• Maintain complete knowledge of all hotel products and services

Summary

Guest Services Executive focuses on customer service and foster relationships with other departments to ensure that guests’ needs are met. He/She is responsive to activities that take place at the Front Office area and is a point of contact for guest upon their arrival until their departure from the hotel. He/She supervises the front desk in the absence of the Duty Manager, attend to guest feedbacks and attempt to perform first person recovery steps.

Job Responsibilities

• Be part of Front Office areas such as Front Desk, Executive Lounge and Concierge
• Assist guests with check-in and check-out, and other cashiering duties
• Register guests and assigns rooms according to their reservation confirmation
• Work towards maximising room revenue by upselling higher room categories to guests whenever possible
• Maintain the privacy of all guests by ensuring their details are kept strictly confidential
• Understand all room types and work with Housekeeping to manage room status effectively
• Adhere to proper credit matters and cash handling policies and procedures
• Understand the usage of internal communication logs to communicate effectively with other colleagues
• Handle guest feedback and attempt to perform first person recovery steps
• Monitor front office emails and respond to them effectively
• Provide guidance and on job training for Guest Services Officer
• Ensure and check that all daily front desk tasks are completed
• Ensure that all guest arrival and departure procedures are in accordance to SOP and recommend improvements accordingly
• Assist to perform Executive Lounge and Concierge duties whenever required
• Provide warm welcome and fond farewell in accordance to hotel standards and SOPs
• Be efficient in assisting guests throughout their stay, handle guest feedback, and take ownership in providing reasonable solutions
• Be familiar with hotel products and services and recommend to guests accordingly
• Alert Security or Duty Manager of suspicious looking person(s) / articles in the lobby
• Maintain complete knowledge of all hotel products and services
• Maintain the cleanliness and neatness of the Front Office areas
• Be fully familiar of the Emergency Procedures, Policies and Standard Operating Procedures as established by the Hotel
• Attend all briefings, meetings and trainings as assigned by management
• Perform other reasonable duties as assigned by the management

This is a Senior Account Manager role in a team of experienced professionals developing, delivering and winning high impact opportunities for Visa. Responsible for a portfolio of regional clients in Cybersource, potential engagements could include portfolio management diagnostics, authorization optimization strategies, assessments of digital product and marketing programs, development of new products with implementation roadmaps, optimizing client customer servicing processes and contract negotiation. Key objectives are client retention, revenue growth and improving NPS. 

We are looking for a highly motivated individual who will deliver strategic thought leadership and a consultative approach to service our leading regional Acquirer and merchant clients. The incumbent must be able to develop enduring, strategic relationships with clients and across the Visa organization.

Specific responsibilities include

• Proactively engage with key regional clients and Visa leadership in regular strategic and planning discussions
• Cultivate, manage and service strategic market leading regional accounts
• Develop frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges
• Partner with peers in other functional areas (e.g., marketing, analytics, risk, innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources
• Produce insights and analyses ways to improve client performance, drive understanding of client issues and provide strategic guidance for client priorities across the payment profit and loss 
• Travel may be required

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Summary

Responsible for the formation and implementation of the Food & Beverage annual business plan and medium term strategies, as well as establishing key performance objectives and plans to ensure the hotel meet its business targets and drives sustainable profitable growth.

Job Responsibilities

• Responsible for the conceptual and operational design of the restaurant and bar concepts in the Hotel.
• Be an active participant in the strategic marketing approach to ensure exposure the Food & Beverage of the Hotel.
• Create active strategies to maintain a strong social media capture.
• Daily monitoring of Food & Beverage performance and assume responsibility for its achievement.
• Leading the restaurants, bars and events team in proper expenses and cost control with required services and standards and monitoring the performance of all the outlets in this process.
• Proven track record in the ability to conceptualize, promote and deliver innovative promotional events.
• Overall responsibility of all operational components of the division to ensure efficiency and effectiveness of operations and maintain high standards of operations in all restaurants, bars and events.
• Drives high levels of guest satisfaction through the consistent execution of all brand standards, visible operational leadership, active trend analysis and hands-on interaction with guests and associates.
• Collaborate with the Executive Chef to continually review and refresh menu offerings as deemed by locality and region.
• Create an operational environment of education and empowerment that energizes the team to focus on guest preferences and aspirations, allowing for the creation of memorable guest experiences.
• Continuous focus on employee satisfaction and ensures continuous improvement action plans are executed effectively, and as need, with a focus on a team and succession planning culture.
• Cultivate a positive culture surrounding the guest feedback platform and formulate strategies to continually improve the guest experience.
• Cultivate a culture of exploring new strategies on how revenue streams can be developed.
• Create revolutionary new standards.
• Liaise with all outlet and kitchen management to improve service and product efficiency.
• To conduct regular hygiene audits in conjunction with the Executive Chef and Stewarding.
• Develop the Annual Department Business Plan and Financial Budget.
• Implement T&C activities within budgeted guidelines and time frame, controlling expenditure during the financial year.
• Ensure payroll for the department is run in accordance with statutory regulations and company guidelines.
• Facilitate the smooth running of the department through adequate supply of materials and equipment.
• Ensure that high level of food safety management and precautions with regards to the hotel food safety and hygiene standards (HACCP) are adhered to in the department.
• Be pro-active in controlling costs being fully aware of forecasted business and targeted profitability whilst maintaining standards.
• Plan, develop and grow the food& beverage team through leadership, mentorship and coaching to fuel the growth of the team.
• Conduct departmental orientation; ensure that all new hires and existing colleagues are trained in the on-the-job training of the Food& Beverage Division.
• Collaborate with Talent & Culture team that lead to efficient and effective recruitment process and also the team in the education plans to increase colleagues’ knowledge and skills in service and culinary excellence.
• Lead and facilitate the performance review process for the division, adhering process schedule and follow up.
• Have regular brainstorming sessions that includes all colleagues to create a flow of new and ‘improved’ ideas.
• Be fully conversant with hotel fire & life safety/emergency procedures.
• Attend all briefings, meetings and trainings as assigned by management.
• Perform other duties as directed by the management.