Hidden Road Partners are looking to hire Ops Trade Support with primary responsibilities in BAU Operational tasks.

The ideal candidate will have anywhere between 5-7 years of experience within trading, prime brokerage, clearing. Ideally they will come from a liquidity provider platform and understand FIX connectivity and execution flows. They should have strong product understanding of 2 or more of the following: FX, Fixed Income, Futures, Digital Assets. This candidate should also have a strong technical skillset (SQL, Looker, etc.)

Primary Accountabilities / Responsibilities

• Daily coordination with counter-parties, internal stakeholders, liquidity providers, exchanges, prime brokers, or vendors to troubleshoot and resolve open issues across both FX Prime Brokerage and Digital Asset Prime Brokerage businesses.
• Responsible for trade and position break reconciliation and resolution, facilitating counter-party collateral or asset movements, and performing daily internal controls related to Ops, Risk, or Compliance considerations
• Monitoring of counter-party limit utilization, margin thresholds, or portfolio concentration risk throughout the day for both the Digital Prime Brokerage and FX Prime Brokerage businesses. Timely investigation and action, or escalation of breaches to the Risk team is an integral part of the role.
• Onboarding responsibilities include counter-party pipeline grooming, through the static onboarding tasks required to establish trading connectivity, reporting, integration implementation, and facilitating test trades ahead of production go-live
• Onboarding with Liquidity provider and credit control platforms
• Ad Hoc project work related to internal controls, MIS reporting, automation initiatives, client-specific reporting requirements, or integration implementation.

Knowledge, Skills & Abilities

• Candidate should have an entrepreneurial spirit and be self-motivated to identify inefficiencies and work towards streamlining and automating those processes.
• Able to multi-task, work under a fast pace environment and handle high pressure well
• Must be willing to provide occasional weekend coverage to support the 24/7 operational oversight of the Digital Prime Brokerage platform
• Must have experience and knowledge of SQL and Python in the context of low code tools
• Experience within a FX Prime Brokerage or an FCM is a plus. Digital Asset product knowledge and a strong technical skillset (Python, VBA, SQL) are desired. Strong client-facing soft skills are a requirement.

Firm Overview:

Cambridge Associates is a leading global investment firm. We work with endowments & foundations, pension plans, and ultra-high net worth private clients to build, implement and manage bespoke investment portfolios that generate outperformance so that they can maximize their impact on the world. Our goal is to meet clients wherever they are in the investment process. We offer a variety of services to complement those needs, including acting as an outsourced investment office and non-discretionary portfolio management. Committed to independence since our founding more than 50 years ago, we are motivated only by what is best for our clients.

Our clients trust the experience, leadership, and integrity of our investment professionals. We have a global team of outstanding investment portfolio managers/advisors and an extensive research platform to support them. With more than 1,400 employees in eleven locations around the globe, we are constantly looking to discover new ways to add long-term value to our clients’ portfolios. This extensive network helps us to identify and access the best investment opportunities around the globe. Our manager coverage across multiple asset classes ranging from traditional equity and fixed income to alternative investments such as hedge funds, private credit, private equity, venture capital and real assets affords us the privileged bird’s eye view of investor portfolios and deepens our investment expertise and thought leadership.

At Cambridge Associates, we believe that culture is central to your success and ours. We believe in a vibrant, values-driven culture that is supportive, inclusive and diverse. Here, we get the opportunity to work closely as a local team serving local clients while leveraging our global community. At CA, collaboration wins, kindness matters and we hold true to a culture that enables you to succeed

Position Overview:

The Client Reporting group is tasked with supporting the firm’s investment practice through the production of monthly and quarterly performance reports. The group offers three performance report products including total portfolio, hedge funds, and private investments – publishing approximately 17,000 reports annually. CA’s investment teams use the reports as a tool to analyze asset allocations and total performance returns of various investment managers and to provide information on the investment strategy applied by each fund. The reports also assist our clients in making decisions about their portfolio structures. Client Reporting team members are focused on efficiently producing high-quality products and providing superior customer service to the CA investment teams they support.

Investment Performance Associates are responsible for all aspects of performance report production; including data input, exhibit generation, quality control, and client portfolio administration. The position is operations focused and includes back to middle office responsibilities to support CA’s multiple services. The Investment Performance Associate role is a great entry into the financial services industry and provides a wealth of opportunities to develop professional skills in a fast-paced and dynamic work environment.

We Offer:

• Exposure to a robust data platform expanding across both public and private asset classes
• An onboarding program that acclimates new team members to the firm and job responsibilities
• Opportunity to stretch professional abilities through junior-level leadership roles and teams including: professional development, recruiting, and finance knowledge
• Opportunity to become involved in colleague to colleague training and knowledge-sharing sessions
• Support and sponsorship for professional designations such as CFA, CAIA, CIPM, etc
• Sponsored community service activities

Job Responsibilities:

• Assume ownership and accountability for the generation and delivery of monthly and quarterly performance reports to investment teams for multiple client assignments
• Input data into proprietary database and maintain high accuracy of reports through extensive quality checking procedures
• Reconcile and track all money movements within client portfolios (e.g., investment manager subscriptions/redemptions, cash flows, private investment commitments, spending) through communication with internal and external parties
• Compare product returns to benchmarks; analyze and document any variances in the reported figures
• Create and maintain custom benchmarks
• Proactively communicate and address requests related to investment performance, deviations from benchmarks and asset allocation targets, and portfolio movements to CA investment teams
• Fulfill time-sensitive data requests and provide professional customer service to CA investment teams and clients
• Based on a thorough understanding of individual client needs, provide recommendations to investment teams for displaying performance results through the performance reporting products
• Other duties as assigned, as earned, and as the group evolves

Skills:

• Attention to detail and experience reconciling data across multiple sources
• Excellent communication skills, both verbal and written; ability to interact efficiently with a wide range of investment teams and colleagues across different time zones and cultures
• Strong organizational and time management skills; ability to work on multiple projects/client assignments simultaneously, while ensuring timeliness and accuracy
• Adopt a proactive, customer-service oriented approach
• Ability to work independently and collectively as part of a team
• Highly motivated, self-starting, positive attitude, with intense desire to work hard and make an impact by improving processes
• Strong analytical skills
• Strong computer skills with knowledge of Microsoft Office Suite, specifically Excel
• Interest in gaining knowledge about investment vehicles and asset classes

Qualifications:

• Bachelor’s degree (all majors are welcome)
• Fresh graduates and individuals with 0-2 years of work experience are welcomed to apply
• Experience with investment portfolio accounting or performance measurement (preferred but not essential)

Please apply directly at:

https://phe.tbe.taleo.net/phe02/ats/careers/v2/viewRequisition?org=CAMBRIDGEASSOCIATES&cws=47&rid=10622

The firm is committed to the concept and practice of equal employment opportunity, and will not discriminate against any employee or applicant on the basis of race, color, religion, age, sex, national origin, sexual orientation, gender identity, disability, or veteran status. It is expected that all employees will follow a similar policy toward their co-workers.

You will be required to:

• Assess accident scene on arrival and provide advice to customers
• Remain composed even when the situation escalates so that you can seek a resolution
• Assist customers in their accident reporting and documentation
• Ensure that the corporate claims savings target is met

To join us as an Orange Force Ambassador, you should:

• Have obtained a diploma or degree in any field
• Be a passionate biker with at least 2 years of riding experience (Class 2A/ 2 license)
• Enjoy handling and taking control in high-pressure situations
• Be passionate about helping people, patient and self-disciplined while on the road (clean riding record for the past 2- years)
• Have interpersonal and quick-thinking skills on-site and the ability to multi-task
• Experience in Customer Service / Hospitality industries would be advantageous
• Able to adapt and cope with fast-changing environment (indoor/outdoor)

The Command Centre's location is Tampines Central (within walking distance from Tampines MRT Station), but you should enjoy working outdoors and be able and willing to work shifts (morning/ afternoon).

Successful candidates will receive comprehensive training in customer management and insurance knowledge. You must also obtain three insurance certificates: BCP, PGI, and ComGI, which Income Insurance will sponsor.

Accounts Executive

We are a proprietary real estate company with primary activities in property leasing and property management. We are currently seeking a detail-oriented Accounts Executive to join our team and contribute to operational excellence.

You will be reporting to the Senior Corporate and Accounts Executive. This role requires a proactive personality, strong analytical skills and the ability to communicate effectively with diverse stakeholders.

Key Responsibilities

· Facilitate timely closing of monthly/annual accounts and postings of AR, AP and GL entries.

· Assist with billing/collection process and initiate discussion with stakeholders on actions to mitigate delay in collections.

· Process vendor payments as well as maintain invoice tracker.

· Facilitate budget control, preparation of management reports and variance analysis (actual and budget) on a timely basis.

· Perform monthly reconciliation of bank statements.

· Assist with any required regulatory filling.

· Liaise with external services provider on finance related matters.

· Efficiently implementing, administering and ensuring compliance with accounting policies, procedures, controls and practices.

· Other project or adhoc task as assigned.

· Compile report for GST submission

· Fixed Asset register

· Cash Flow Statement

Qualifications & Requirements

· Degree in accounting or finance.

· At least 10 years of relevant experience.

· Meticulous, analytical and strong in Excel and Word.

· Familiarity with Xero Accounting Software will be a plus.

· Excellent interpersonal and communication skills, both written and verbal.

· Ability to prioritize and work accurately with close attention to detail.

· Proactive, independent and team player.

Interested parties please send your resume to [email protected]

Menu Planning & Development

Design and create innovative menus that align with the restaurant's theme and customer preferences.

Regularly update the menu to reflect seasonal ingredients or culinary trends.

Food Preparation & Quality Control

Ensure all dishes meet the restaurant's quality and presentation standards.

Oversee portion sizes, taste, and consistency.

Kitchen Operations Management

Organize kitchen workflow and station assignments.

Monitor inventory, order supplies, and reduce food wastage.

Maintain proper hygiene and cleanliness according to food safety standards.

Team Leadership & Training

Recruit, train, and mentor kitchen staff (chefs, cooks, and helpers).

Delegate responsibilities effectively and supervise team performance.

Resolve conflicts and maintain a positive team environment.

Budgeting & Cost Control

Manage food costs and minimize waste.

Plan budgets for kitchen expenses and ensure profitability.

Health & Safety Compliance

Enforce food safety regulations and ensure a clean working environment.

Conduct regular safety checks and train staff in safety protocols.

Collaboration with Management

Work closely with restaurant managers or owners to align kitchen operations with business goals.

Handle customer feedback related to food and make necessary adjustments.

Skills Required

Strong culinary expertise and creativity.

Excellent leadership and communication skills.

Organizational and time-management abilities.

Deep understanding of food safety regulations.

Budgeting and cost management knowledge.

Job Summary

The Executive Officer performs core Secretariat functions to support the MENDAKI Club Executive Committee (EXCO) in the execution of events and programmes which help Malay/Muslim youths and professionals (i.e., youths aged between 13 to 35 years old) excel and support one another, as well as the internal operations of the Club. The aforementioned Secretariat functions are carried out by the Executive Officer and Manager under the MENDAKI Club Secretariat, supported by the Executive Assistant.

The incumbent is expected to work between 9.00 a.m. to 6:00 p.m. on weekdays, but may be required to work occasional weekday evenings and/or weekends to support the Club’s EXCO meetings and events. A commensurate number of time-off hours or days will be provided for time spent working outside regular working hours. Although he or she is largely expected to work in an indoor environment, he or she may be required to commute frequently for meetings and events.

Key Responsibility Areas

Partnership and Programme Development & Delivery

• Work hand-in-hand with the Club’s EXCO and volunteers in planning, organising and delivering MClub's flagship programmes.
• Collaborate with stakeholders and key departments in Yayasan MENDAKI.
• Keep abreast of the latest youth, education, career and community trends among Malay/Muslim youths and larger youth landscape.
• Conduct reviews of programmes and recommend areas of improvement or adaptation to suit the needs of youth.

Volunteer Management

• Maintain and manage the volunteers’ database via Salesforce (our Volunteer Management System). This includes tracking volunteer information, including engagement history, and contact information.

Social Media Management

• Maintain the Club’s social media accounts, event-based and monthly communications with members through communication platforms like WhatsApp, Telegram, social media and/or newsletters.

Intern Management

• Monitoring working hours via Timesheet.
• Assigning daily task and projects.
• Work with our partner (Youth Corps Singapore) for Internship Allowance Funding under the Youth Corps Community Internship programme.

Financial Planning and Management

• Assist in MClub’s forecasting and budgeting activities.
• Implement budget plans to manage resource allocations to MClub’s programmes.
• Process claims and run procurement processes where required.
• Monitor budget outcomes to ensure proper utilisation and accounting of resources.

Data Collation and Analysis

• Collate feedback and tracking data from the Club’s events and programmes.
• Analysing trends arising from collated data and work with EXCO to evaluate the effectiveness of programmes.

Others

Any other duties as assigned by the Manager and MClub President.

Requirements

Experience:

• 2 to 3 years of experience in programme management or youth engagement preferred.
• Prior experience in events management or background from the MICE industry, corporate communications, or digital marketing preferred.

Qualifications:

• Minimally Bachelor’s Degree-level qualification in any field.
• Degree in any relevant fields preferred (e.gs., education, social work, communications, marketing, management, event management).

Other Requirements:

• Interest in youth, education, and community issues.
• Strong proficiency in MS applications.
• Strong interpersonal skills and ability to manage stakeholders across different levels.
• Able to communicate persuasively.
• Detail-oriented with strong administrative and project management skills.

Job Summary:

We are looking for a proactive and dynamic Application Support Analyst to join our team. The ideal candidate will have at least 1 year of experience in application support, a strong understanding of Unix commands, Shell scripting, and SQL queries. You will be responsible for monitoring alerts, addressing incident tickets, and ensuring production systems run smoothly.

Responsibilities:

• Monitor application and infrastructure alerts to ensure smooth operation.
• Recommend and implement solutions to prevent and resolve production issues.
• Take ownership of incident tickets, ensuring timely responses and resolutions.
• Close open incident tickets in accordance with service level agreements (SLAs).

Requirements:

• Minimum 1 year of experience in an application support role.
• Proficiency in Unix commands, Shell scripting, and SQL queries.
• Knowledge of Job scheduling, Kafka, and ActiveMQ is a plus.
• Exposure to the banking industry is advantageous.
• Strong team player with excellent interpersonal and communication skills.
• Ownership-oriented with a commitment to meeting SLAs and delivering high-quality work.
• A dynamic individual with a strong desire to learn and grow.

Job Description:

To support the Head Chef, Sous Chef and ensure the restaurant is managed as a successful profit centre and maximises guest satisfaction through planning, organising, directing, controlling production and administration within the established company’s standards.

To consistently foster a spirit of harmony and cohesion between the kitchen brigade and service staff. Your direct efforts should ensure that the DOMO team functions as an unified group.

Requirements:

Operational

1. To ensure that sushi section is fully prepared before the restaurant is open for business for Lunch and Dinner.

2. To allocate duties and responsibilities for each member of staff when they start their shift

3. Prepare the rota for the coming week

4. Brief all staff of any special changes to the menu and also communicate any special events organised for customers

5. To run the team efficiently and effectively in the each section during service.

6. To oversee the kitchen team during service, ensuring optimum performance and high standards of cooking.

7. To keep the kitchen area neat and tidy and according to health and safety standards.

8. To ensure that all staff are trained in the preparation and cooking of all related foods.

9. To maintain par levels of all ingredients and ensure that there is a plentiful supply for lunch and dinner each day and over the weekend.

10. To ensure that all equipment and resources used by the chef are in good working order.

11. To maintain ongoing training with the existing team.

12. To carry out yearly appraisals with each member of the kitchen team and agree about training and development.

Additional Duties

1. To carry out any other reasonable duties and responsibilities as assigned or as considered necessary.

Job Responsibilities:

• Support and assist the Executive Chef in managing and administering all facets of the kitchen’s operations.
• Support daily business operations.
• Ensure consistent preparation and production of food.
• Prepare and cook assigned dishes for serving according to the menu
• Keep kitchen area, processing equipment, and cooking utensils clean and sanitized at all time
• Process all food according to company’s and government/client regulatory control
• Ensure safe operations of all equipment, and report any faulty equipment to superior immediately
• Comply with hygiene and safety regulations (HSE) set by the Club
• Perform any other related duties as assigned by immediate superior
• Follow up on changes in new recipes or work methods pertaining to menus, daily specials and promotional activities Job

Requirements

• Candidate must possess at least a Professional Certificate/NITEC
• At least 2-3 year(s) of working experience in the related field is required for this position.
• Able to learn and adapt swiftly
• Able to work individually and as well as efficiently in a team
• Able to present a positive and professional attitude at all time
• Experienced in Indian cuisine
• Able to commit to working shifts, weekends, the eve of public holidays and public holidays
• 6-day work week

Reporting Structure

Reports to Deputy Director, Strategic Planning.

Responsibilities

• To participate in the development and implementation of Singapore Academy of Law's (SAL) strategic plans, including monitoring the execution of action plans, tracking and reporting of corporate KPIs.
• To engage and communicate KPIs and targets to relevant stakeholders to ensure alignment across the organisation to achieve the desired goals and outcomes.
• To conceptualise, organise and manage appropriate strategic planning activities for SAL senior leadership, including management planning retreats, annual strategic reviews, etc.
• To assist in data visualization / analytical cross-divisional projects and development of analytics literacy program including research, creating material for workshop and providing administrative support.
• To design, analyse and interpret data set / results related to various types of studies with calculations and formulas to ensure accuracy and support corporate decision-making.
• To manage the Strategic Planning Department’s budget.
• To provide secretariat support and follow-through for key project meetings (such as SAL’s strategic project committees, special work groups, etc.).
• To perform any other functions and special projects as assigned.

Skills & Qualifications

• Bachelor’s Business/Economic/IT related degree with at least 5 - 7 years’ relevant working experience. Those with experience in strategic/ corporate planning, statistics and data analytics are welcome to apply.
• Familiarity with the legal industry and the use of data analytical & statistical analysis software will be an added advantage.
• Strong planning, critical thinking, analytical and problem-solving skills.
• Excellent stakeholder engagement and communications skills (i.e., written and spoken).
• Able to work under pressure and to meet tight timelines.
• Able to multi-task and work well independently or in a team.

Please include your expected salary and last drawn salary in your application. The level of offer and appointment designation will commensurate with the applicant’s relevant experience and track records. The successful candidate will be offered a 2-year contract in the first instance.

Job Description:

To implement maximum standards of food, service and accommodation to all customers. To assist in training and development of all floor staff. To work very closely with the management team to ensure smooth running of the restaurant.

Requirements:

1. To ensure highest levels of service to all customers at DOMO.

2. To obtain and account for the settlement of all sales.

3. To handle voiding, correcting and changing of bills in accordance with the prescribed procedures.

4. To have a thorough knowledge and understanding of all items listed on the menus, daily specials and wines. To liase with the head Chef regularly to ensure that all food information is up to date.

5. To ensure that all waiting staff are properly informed about menu items.

6. To account for all bills – those used during the shift and those voided.

7. To identify and correct any errors.

8. To balance the day’s transactions to computer print-outs at the end of the shift.

9. To ensure that DOMO is managed efficiently according to the established concept statements.

10. To be hands on and present in all levels of the operation during service.

11. To assign responsibilities to the floor team and to check their performance periodically.

12. To conduct weekly inventory checks on all operating equipment and supplies.

13. To control the requisitioning, storage and careful use of all operating equipment and supplies.

14. To conduct or oversee daily pre-shift briefings to employees on preparation, service, menu, grooming and customer requirements.

15. To liase with the kitchen and reception on daily operations and quality control.

16. To establish and maintain good customer relations.

17. To ensure that all employees report for duty punctually and wearing the correct uniform.

18. To assist in the building of an efficient and cohesive team of staff by taking an active interest in their welfare, safety and development.

19. To carry out any other reasonable duties and responsibilities as assigned.

20. To always work as a team player and be prepared to be flexible in order to ensure that operations are always as efficient and profitable as possible.

• Conducting library holdings check to determine if the library has the material or not
• Stock-take and check condition of donated items upon receipt
• Sorting and categorising materials in various formats ranging from books, manuscripts, letters, documents, photographs to ephemera, and in various subject areas
• Compiling listings of the materials including capturing photos of the items listed
• Conducting basic research (on the internet) for information relating to the materials, organization or personality
• Transcribing handwritten manuscripts or inscriptions in photographs, to facilitate categorization and compilation work
• Packing of the donated collections at NLB premises and/or Donor’s premises and preparing them for transportation to the requested destination

General Administrative duties:

• Printing and scanning of documents
• Maintaining and organising filing records
• Mailing of letters
• Arranging and scheduling meetings
• Compiling statistics
• Other ad-hoc assignments such as logistical support for events and other functions

Qualification:

• Singapore Citizen or Singapore Permanent Resident
• Minimum Diploma level or equivalent
• Preferably with at least 1 year of administrative experience
• IT savvy with strong proficiency in Microsoft Office applications
• Good communication and interpersonal skills
• Proficiency in English language. Proficiency in a second language such as Mandarin (with the ability to read and type in Hanyu pinyin) would be an advantage

Job Summary:

We are seeking a skilled and experienced Kofax RPA Developer to design, develop, and maintain Robotic Process Automation (RPA) solutions using Kofax RPA (formerly Kapow). The ideal candidate will collaborate with business stakeholders to analyze requirements, implement automation solutions, and optimize processes for improved efficiency and accuracy.

Key Responsibilities:

• Design and develop RPA solutions using Klofax RPA Studio and manage deployments via the Kofax Control Center.

• Collaborate with business stakeholders to understand process requirements and translate them into automation workflows.
• Implement bots and workflows with robust error handling, logging, and performance optimization.
• Conduct thorough testing and debugging of RPA solutions to ensure accuracy and reliability.
• Monitor bot performance, analyze logs and reports, and resolve production issues.
• Maintain and update existing RPA workflows and provide support for deployment in production environments.
• Work closely with IT teams to integrate RPA solutions into existing systems and applications.
• Create and maintain comprehensive technical documentation for RPA processes and workflows.
• Participate in the development and implementation of RPA best practices, governance frameworks, and strategies.
• Stay updated with Kofax RPA tool upgrades, emerging features, and other advancements.
• Proven experience in developing RPA solutions using Kofax RPA (formerly Kapow).
• Strong knowledge of RPA development principles and tools, particularly Kofax RPA Studio and Kofax Control Center.
• Proficient in Java or similar scripting languages.
• Experience with automation technologies such as screen scraping, data extraction, and web application integration.
• Understanding of workflow design, process mapping, and automation techniques.
• Strong problem-solving, troubleshooting, and debugging skills.
• Hands-on experience with SQL and database management.
• Familiarity with version control systems like Git, TFS, or SVN.
• Knowledge of APIs, web services, and integration technologies.
• Experience in deploying RPA bots in a production environment.
• Excellent communication and collaboration skills to effectively work in cross-functional teams.
• Bachelor's degree in Computer Science, Information Technology, or a related field (preferred).
• Kofax RPA Certification is a plus.
• Experience with other RPA tools (e.g., UiPath, Blue Prism) is a bonus.

Experience:

• 3+ years of experience in designing, developing, and implementing RPA solutions using Kofax RPA.

Preferred Skills:

• Expertise in performance optimization and error handling in RPA workflows.
• Familiarity with deploying and maintaining large-scale automation projects.
• Knowledge of emerging trends and technologies in RPA and intelligent automation.

Job Scope

• Manage a team of surveyors including training and performance management
• Ensure that surveyors adhere to project timelines and procedures to meet quality standards
• Collaborate with relevant stakeholders to ensure effective cross-functional communication and coordination
• Manage manpower rostering and schedule adjustments
• Implement behaviour interventions where necessary to ensure effective collaboration and teamwork amongst surveyors

Job requirements and expectations

• Minimum Diploma holder or equivalent work experience
• Prior experience in a supervisory or management role will be an advantage
• Strong leadership and team management skills
• Strong communication and interpersonal skills
• Strong Problem-solving skills and prompt reaction to unforseen situations
• Physically fit and comfortable with walking and standing throughout work hours (with short breaks in between)

Shortlisted candidates will receive an email from us at [email protected].

About us

Welcome to the Insights Table. We are a newly established market research boutique agency that see ourselves being able to do better for the industry. On our table, we are proud of our drive, conviction, and authenticity to deliver best-in-class insights and value to our clients. We strive to create a work environment that excites and motivates our people on the table. An environment where individuals can be excited about starting their day, with a purpose, every day.

This is a table where insights are uncovered, curiosity leads to answers, important agenda are discussed, and informed decisions are made. Above all, everyone on the table enjoys coming together.

Job Type: Contract

Contract length: 12 months

Pay: $2,200.00 - $3,400.00 per month

Director of Guest Services

DUTIES AND RESPONSIBILITIES

MANAGE THE DAILY GUEST SERVICES OPERATIONS: CONCIERGE, BELL SERVICE, DOOR SERVICE, PARKING VALET, NIGHT RUNNERS

• Leading the direction and supervision of all Guest Services duties are performed and maintained in accordance with the hotel’s standards and in line with hotels’ strategic plan
• Manpower planning, recruitment, training, deployment
• Liaison between Front Office departments and rest of hotel for effective guest experience
• Develop, implement, evaluate, review and conduct training and audits in accordance with the hotels’ overall training and development plan

MANAGEMENT AND LEADERSHIP OF THE GUEST SERVICES TEAM

• Handles capital and asset planning, requisition
• Responsible for budgeting, planning and forecasting of yearly and monthly revenue and expenditure for areas of responsibility
• Identify equipment and supplies needs and negotiate with vendors for the best quality at competitive pricing
• Responsible for issuing, monitoring and negotiating all contracts, agreements and billings involving the department’s areas of responsibility
• Responsible for developing, implementing, evaluating, reviewing and conducting training & CCTV audits in accordance with the hotels’ overall training and service development plan
• Prepare, review and revisit procedures and training manuals for all levels of colleagues and to be in line with the hotels ‘operating standards
• Conduct performance reviews, coaching, counseling and disciplining sessions with colleagues
• Handles Guest Services inventory control system
• Ensure that safety, health and security policies and procedures are adhered to in areas of responsibility
• Coordinate and conduct bi-monthly department, concierge and officers’ meetings to update colleagues on hotels’ objectives, performance and goals
• Coordinate, conduct and attend all other necessary meetings as and when required

INVOLVEMENT IN A WIDER JOB FUNCTION

• Presence in the driveway and lobby area at critical guest flow time
• Ensure lobby and driveway are well managed in accordance to activities and traffic patterns
• Investigate on service failures followed by service recovery and corrective actions to prevent future occurrence
• Recommend, justify, coordinate and implement hotel projects in relation to process improvements
• Use Quality Management systems to monitor and improve speed of response time and review progress
• Review and analyze trend in guests’ needs and recommend operational changes, if needed to improve guest satisfaction and colleagues productivity
• Develop departmental Reward & Recognition programme to recognize individuals and teams for exemplary behavior and outstanding achievements in department

INVOLVEMENT AS A MEMBER OF THE HOTEL LEADERSHIP TEAM

• Ensure cleanliness and appearance of lobby and related areas
• Hands-on knowledge of computer hardware and software to manage systems and generate reports, presentations and correspondence
• Capable of planning, defining, co-ordination and managing a service delivery system utilizing human resources, tools, data and service standards
• Interface the needs/requirements of other departments with: Housekeeping, Engineering, F&B service, Security, Finance, T&C
• Knowledge of Operations of group/convention activities and manpower planning
• Knowledge of Quality Management systems
• Knowledge of financial planning and budgeting
• Provide a level of safety & security for arrival & departure of guests/visitors

Job Requirements

• Tertiary education or higher with equivalent and hotel related experience
• Minimum 5 years experience in a managerial position in service industry preferably in Guest Services and/or Front Office
• English Language with knowledge of second language preferred
• Knowledge of Opera system and other related sub-systems interfaced to the PABX and/or the hotel’s computer system
• Knowledge of Quality Management processes
• Ability to plan, lead, motivate and control
• Dynamic, analytical and detailed-oriented, problem solving and counseling skills
• Responsive to continuous challenges and improvements and open to making changes to achieve targeted results
• Build partnerships with other departments to ensure that internal and external customers’ needs are satisfied promptly. Possesses leadership qualities
• Ability to motivate and direct colleagues to proactively meet and exceed guest expectations
• Focused in colleagues training and development, human resource and performance management
• Leadership qualities to motivate and direct colleagues to proactively meet and exceed guest satisfaction

Reporting to Fund Raising Manager, this position will be responsible for creating and driving effective fundraising strategies, executing fundraising activities, and building strong philanthropic relationships for the Charity.

The incumbent should plan to meet the yearly fundraising targets to ensure the sustainability of Fund Raising programmes. These activities shall be aligned to achieve Organisation Charity mission, vision, and strategic objectives.

Key Responsibilities:

• Provide strong stewardship to existing stakeholders, corporate partners, donors to build long-term relationships and cultivate them to have better understanding of the needs of Persons with Disabilities and Elderly people
• Manage existing donor database and donor relations
• Responsible for identifying suitable grants for application
• Working with the Management to identify funding needs and direction before developing relevant campaigns.
• Solicit and acquire new philanthropic gifts from both existing, new and prospective donors, including endowments, sponsorships from corporates/foundations/trusts/individuals to support Organisation Charity programmes and initiatives
• Continually seek out new streams for fundraising – Corporate giving program, recurring donors, individual donors, legacy gifting, etc.
• Draft proposals and presentations to present Fund Raising case for corporate and donor support and sponsorship
• Work with finance team to ensure compliance with legislation and policies pertaining to statutory fundraising requirements, Charities and Code of Governance, i.e. application of licenses and appeals where applicable
• Prepare regular reports for internal and external non-financial disclosure reporting
• Report progress of fund-raising activities to management
• Able to analyse past fundraising performance and trends to inform future fundraising approaches and calibrate steps to increase donation revenue
• Organise and oversee the development and smooth execution of internal and external fundraising campaigns and events that are in line with Organisation Charity vision and mission
• Plan, organise, and coordinate corporate events to promote awareness with our partners

Requirements:-

• Bachelor’s Degree/ Diploma in Business Management/ Marketing/ Communications
• At least 3-5 years of experience in the social service sector and in a similar capacity (charity fundraising or non-profit fund management experience)

Technical Skills and Competencies:

• Able to multi-task and possess strong analytical, problem-solving and project management skills
• High standard of numeracy and budgeting skills
• Strategic thinker with strong negotiation and persuasion skills
• Knowledge of various fundraising techniques, including online fundraising (digital and social media platforms) with a creative mindset to engage audiences effectively
• Experience in use of Donation Management System

Generic Skills and Competencies:

• Strong interest in community work, passion in charity work and a commitment to making a positive impact
• Excellent written, interpersonal, and communication skills
• Keen eye for aesthetics and design
• Process oriented, with attention to detail and accuracy
• Has a strong learning agility and is resilient, adaptable and able to manage change and ambiguity
• A self-starter who is motivated to work autonomously, take initiative and make sound decisions
• Strong analytical and marketing skills
• Team player with good engagement skills, including listening, negotiating and presenting.
• Working location at Orchard Road

Job Description

In the frame of the Airbus FHS-TSP (Flight Hour Service – Tailored Support Package)

TSP Operations Maintenance representative function is to manage the daily operational delivery target and maintenance check TAT with direct implementation of Aircraft maintenance management and the contractual obligations to the customer of Airbus Flight Hour Services Tailored Support Package, including but not limited to Fleet Technical Management implementation, Airframe Maintenance management and execution, FHS component field management.

• To handle and control the performance and delivery of solutions to the customer contract, on cost, time and quality by managing the relationship and services from various Maintenance Repair Organizations, external customers, subsidiaries and partners.
• Responsible for Management of Maintenance and Technical Activities performed by the MRO on behalf of Airbus. Maintenance and Engineering interface between Airbus, its MRO and the Customer.
• Ensures Maintenance activity is being performed in accordance with the latest approved Maintenance Schedule Documentation and Work Instructions.
• Continuous improvement and refinement of processes and procedures with the latest industry and Airbus support tools, platform development and digitalization.
• Available to work in a shift pattern, including weekdays and weekend, either with on-site presence or on standby

Base Operations and Aircraft end of lease

To achieve and improve the Turn Around Time and service expectations of maintenance checks, C-checks and HMV and fully support all other Maintenance programs and development in all areas of the business, demonstrating and decisively promoting Airbus core values throughout, upholding the importance of team work with the understanding of group ownership and a common goal attitude to recognize and resolve all issues with development of robust processes to also cultivate and inspire this mentality and work ethic into the MRO and partnership to prevent recurrence of issues.

Direct management and development of operations delease services from Airbus FHS handling all the additional responsibility and required soft skills that come with AC delease/AC owner technical acceptance and AC preparation and transfer to on-going Airbus customer Airlines. Balancing the commercial exposure and protection of the service with the expectation of the customer, owners and ongoing customers and Airlines.

Job Responsibilities

• Manages fleet dispatch reliability and ensure that fleet operates at the highest standards.
• Ensure customer requirements and expectations are met and surpassed.
• Ensure compliance with approved Maintenance Schedule and ensure Aircraft Maintenance activity is being performed in accordance with the Maintenance Documentation.
• Monitor MRO Aircraft Handling Procedures and Aircraft movement.
• Work directly with TSP engineering team and fleet health monitors (ENG) to offer real-time Air Craft management and direct actions with MRO service provider.
• Work directly with TSP Planning team (PLG) to ensure ground time availability for rectification and ongoing refinement of efficient maintenance action and schedule for short and long term planning.
• Work directly with TSP Spares Controller and Materials Management team (MM) and material management to ensure spares availability for rectification and continued feedback.
• Provide troubleshooting skills, based on existing troubleshooting manual and previously acquired experience follow up and plan all defect and delay follow up actions with ENG/PLG and MM.
• Meet and greet arrivals and departures. Support the MRO at the Aircraft and fully interact and assist flight crews where required.
• Coordinate maintenance activities performed by the MRO and implement improvements.
• Represent during MRO maintenance activity and attend daily meetings during maintenance input and Aircraft visits during maintenance actions.
• Coordinate handover of Aircraft Maintenance between Flight Line and Base Maintenance.
• Perform audit activities, define corrective actions and liaise with MRO/Vendor on implementation process.
• FCF support when required, ensure all provisions and planning have been coordinated and onboard support of functional check flight.
• Ensure that an Aircraft complies with Airworthiness requirements of Local Authority before Certificate of Release to Service is signed by MRO
• Report any safety related issues which occur during maintenance and ensure MRO takes corrective action to prevent recurrence.
• Support all the requirements of all TSP disciplines where required; within the scopes of Engineering, Planning, Material management, Business Administration and Quality
• Continued familiarization and update with use of airbus technical communication, documentation and return of experience support.
• Digital transformation and skywise platform development; to support and actively promote the application and development of skywise for local and global application and benefits.

Job Requirements

• Minimum 5 years of Line or Base maintenance experience as LAE or similar within Airline operations.
• Airbus variant experience and robust technical knowledge on Airbus Aircraft types.
• Excellent understanding of Airline and MRO operational and maintenance process.
• Excellent team player with good interpersonal and communication skills to function effectively in a multi-cultural environment.
• Continuous improvement understanding.
• Leadership skills and good soft skills.
• Excellent communication and presentation skills with experience in customer management.
• Capacity and flexibility to work in developing setup environment, independently and pragmatically.

Responsibilities

Sales Management:

Managing the day-to-day operations of personal sales at designated roadshow locations, including sales targets, customer servicing by conducting direct sales acquisition activities.

Customer service and engagement:

Providing customer support to cardmembers with enquiries with regards to card application, gift, fees, benefits. Assisting customer with instructions on App downloads, registration and application process.

Compliance:

Ensuring the sales process is in compliance with relevant laws and regulations.

Problem Solving:

Addressing and resolving day-to-day issues that may arise in the roadshow environment.

Requirements

• Basic sales or customer service experience
• Enjoy interacting with people
• Ability to clearly articulate various products, campaign to potential customers
• Good interpersonal skills
• Meticulous and self-motivated
• Result-oriented and goal-driven
• Team-player and keen learner
• Willing to work at various locations around the island

We are seeking a talented and passionate Performer to join our company and contribute to the delivery of high-quality performances. The ideal candidate will possess a strong stage presence, a high level of skill in their specific art form, and the ability to collaborate with fellow performers and creative teams. This role requires an individual who is both creative and disciplined, with the flexibility to adapt to different roles and performance styles.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Running a section of the restaurant effectively and ensuring consistency throughout service
• Prioritise the needs of guests and strive to exceed their expectations.
• Maintain a sense of urgency in fulfilling tasks and responding to guests' needs.
• If dishes require tableside preparation or presentation, you will be required to perform these duties
• Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange an interview.

About the Company

Founded in 1973, DCS Card Centre (formerly Diners Club Singapore) is a financial institution licensed to issue credit and charge cards, governed by the Monetary Authority of Singapore (MAS) under the Banking Act.

We deliver digital-first, customer-centric payment products and solutions for consumers, merchants and corporates. Leveraging on our deep heritage, we aspire to be an innovative fintech leader driving integrated payment and financial services.

For more information: https://dcscc.com/about-us

Job Description:

• Stay updated on regulatory developments and disseminate relevant updates to ensure business units and departments are well-informed of the latest changes.
• Continuously review and maintain the regulatory obligation register, ensuring controls are in place to address new and evolving regulatory requirements.
• Support Anti-Money Laundering (AML) investigations, ensuring compliance with internal processes and regulatory requirements.
• Manage ad-hoc projects as assigned.

Qualifications and Skills:

• Minimum of 5 years of relevant experience in compliance within the Fintech or banking sector.
• Bachelor’s degree in Accounting, Audit, Finance, Legal or equivalent work experience.
• Strong critical thinking skills with the ability to work proactively and independently in a dynamic environment.

Job Description

• Undertake design and study of civil infrastructure work of road work, Sewerage, permanent and temporary traffic, drainage and utilities
• Familiar with the latest authorities’ design codes, specifications and requirements as well as submission procedures
• Able to be the design lead communicating and liaise with client and authorities while managing the team members design deliverable of drawings and reports.
• Able to liaise and coordinates with other design discipline/departments as well as managing sub consultants in preparation of drawing and reports for submission
• Able to communicate with clients and approving agencies for purposes of obtaining design information, presenting design intent and options and expediting approvals
• Able to supervise the team and carry out independent review of submission documents

Requirements

• Bachelor of Civil Engineering (or equivalent) – from a University recognized by Professional Engineers Board (PEB) of Singapore
• 1-2 years design experience in civil infrastructure works or transportation planning
• Good interpersonal and analytical skills
• Excellent technical and project management skills
• Usage of Microstation or Autocad design drafting tools; experience in Bentley design tools and transport modelling software will be an advantage.

Responsibilities:

· Constantly managing online portal

· Manage and maintain product listings and pricing

· Manage inventory efficiently to avoid stock-out

· Coordinate with logistics to ensure timely delivery of online orders

· Handle live chats in a timely and professional manner

· Other ad-hoc projects related to online sales & marketing

Requirement:

· Savvy with eCommerce/ online marketplaces platforms

· Preferred with experience

· Independent and self-driven with problem-solving skills

Others:

· 5 days work week

· Working hours: 11am – 7.30pm (Monday – Friday)

· Near to Cityhall MRT

· Salary range: $2,500 - $3,000

Role Responsibilities

• Review of EPC engineering submissions for compliance with specifications, standards and contractual requirements.
• Participate in workshops, engineering reviews, other safety and quality activities including and not limited to HAZOP, DfS, 3D reviews and other meetings.
• As part of the site team representing the Owner, to inspect and witness the quality of installation and testing of the equipment per the contract.
• Attend local or overseas Factory Acceptance Test (FAT) as witness either on behalf of Owner or in concurrence with Owner per contract requirement.
• Coordinate with other disciplines to assure the quality of the Electrical deliverables in conjunction with other works such as the civil structure requirements, mechanical systems and overall project deliverables.
• Coordinate with other disciplines to ensure the timely delivery of the project where the electrical works may affect the schedule.
• Work as part of the site team to ensure the seamless coordination with Owner (including existing operations team) to deliver works requiring permits and access to existing sites.
• Conduct Electrical services site survey
• Assist Project Manager in up-keeping the project ISO quality documentation and records.
• Senior engineers must be able to lead projects and supervise a team of engineers / technicians.

Experience / Skills

• Degree in Electrical Engineering
• Minimum 3 years of hands-on design and commissioning experience in Energy/Infrastructure/Building projects
• Familiar with local code and authority submission procedure.
• Preferably with experience in tender document preparation, bids evaluation and due diligence studies
• Team player and able to work independent with minimal supervision

Key Highlights:

• Join an established leading Haircare & Beauty brand!
• Permanent role
• 6 off days per month  (Weekdays + Weekends)
• Convenient work locations island wide

Salary:

• Basic + High commission + quarterly incentives + employment benefits
• Monthly Gross up to $7,000 and more

Responsibilities:

• Monitor branch performance metrics, analyze sales reports, and take action to improve business performance.
• Oversee daily branch operations, ensuring smooth service delivery and a welcoming environment.
• Monitor and drive sales, ensuring branch targets are consistently met or exceeded.
• Cultivate strong customer relationships, ensuring a positive and satisfying experience with every visit.
• Maintain high standards of customer-focused service at all times.
• Train, coach, and motivate the team to achieve excellence.
• Analyze branch performance metrics, review sales reports, and implement strategies to enhance business performance.

Requirements:

• Proven experience in a management role, preferably within the beauty, wellness, or hair care industry.
• Willing to hands-on experience with facial, hair and/or scalp treatments is a plus.
• Strong customer service skills and the ability to build good relationships with clients.
• Sales-oriented with a track record of meeting or exceeding targets.
• Leadership skills with the ability to motivate and manage a team.
• Excellent communication and problem-solving skills.

Interested applicants, please submit updated resume in MS format via the Apply button.

Position and remuneration will be commensurate with skills and experience.
We regret that only short-listed candidates will be contacted.

Careerally Pte Ltd | EA Licence: 24C2215
Josephine Xie | EA Registration No: R1874897