Yat Lye Airfreight Pte Ltd

Operation Assistance (Freight Forwarding)

Changi Airfreight Centre, 7 Airline Road Singapore 819834

Air freight/Sea Freight

Roles Responsibilities

About Yat Lye

Established in 1976 , Yat Lye Airfreight is a leading integrtated and well known of Airfreight and Sea freight

For forwarding logistics service expert in Singapore, Indonesia and multiple locations in Asia with a head office in Singapore and branch in Indonesia.

Our core business includes global forwarding and regional transportation, warehousing Singapore.

We take pride in providing outstanding service to the Asia

We are looking for a Operation Assistance to join our team. This position will be reporting to the Manager based in Singapore to support in the daily Sea freight forwarding operations related to the Singapore office.

Location : Singapore

Responsibilities

. Responsible for import/export of sea freight operations

. Planning and organize day to day operations for sea freight shipments

. work closely with customers, carriers, co-loaders, oversea agents and contractors to ensure smooth operations.

.Work closely with customers and co-loaders to resolve issues.

. Prepare shipping instruction/Bill of Lading and others shipping documents.

. Billing and cost verification, costs & selling figures

. Ensure that all jobs are monitored, cost, selling figures are accurately & timely updated in system.

. Ensure all event data are updated correctly in system

. Communicate discrepancies/issues to team/manager when necessary

. Ensure follow company FOP and other duty assigns by department manager

-Qualifications/Requirements

. At least 2 to 3 years of experience in Sea freight Forwarding operations.

. Minimum GCE “O” Level or above

• Sketcher/Drafter experience in Heavy Duty Machinery Mover/Crane Hoisting Operations.
• Diploma or equivalent in any engineering discipline or relevant discipline.
• To be able to use simple Autocad features.
• Familiar with local clients, such as LTA, PUB, etc., and their requirement
• Familiarity with construction environment will be an advantage.
• Able to give technical proposals and prepare method statements.
• Able to work independently and with minimal supervision.
• Be independent, self-motivated, able to work under pressure and deliver timely

Location : East

Job Description:

1. Lead a team of assembly technicians and assembly craftsmen.

2. Monitoring on productivity and ensure on-time delivery scheduled by respective stakeholders.

3. Oversee safe use of equipment and schedule regular maintainance.

4. Perform verification of production output according to specifications.

5. Prepare reports and updates for upper management.

6. Coordinates job assignments and cross-training between and within departments.

7. Supervises processes and ensure smooth operations

8. Handling customer complaint and quality issues. Provide failure and root causes analysis and implementing corrective actions to prevent recurrence.

9. Perform other duties and responsibilities as assigned.

Requirements:

1.Proven experience in semiconductor manufacturing, with at least 5 years in assembly operations

2. Previous experience in a supervisory or leadership role preferred.

3. Able to work and collaborate with different function groups.

4. Read and understand technical assembly drawing and customer's specification.

5. Ability to work in a fast-paced environment.

6. Min. Higher Nitec in Engineering.

• Strategise and create multi-channel marketing plans to deliver on lead generation campaigns for various client accounts.
• Brief, project manage, and oversee the quality of work from a team of performance specialists
• Forecast budget.
• Drive more sophistication in source attribution and performance measurement.
• Understand our target audiences’ behaviours, as well as analyse and segment our existing base, to improve new user acquisition and cross-sell.
• Continually find ways to optimise campaigns and maximise margins.
• Build long-term strategies for user acquisition while managing short-term fulfilment.
• Interact directly with clients for day-to-day operations, building positive relationships with them to facilitate renewal or other business opportunities.
• Responsible for timely billing of clients.

Authorities and Responsibilities

1. To manage full supply chain cycle delivery for Organisation’s need with safe and best quality delivery.
2. To ensure proper timely delivery and collections of goods (Standard Operations Procedure- SOP).
3. To support best delivery activities to meet production operations or customers need from time to time.
4. To liaise with internal/external customer on all delivery or store related function matter from time to time.
5. To pack goods accordingly to work instructions / shipment requirement.

Competence Requirement

1. Min. Primary or secondary with class 3 and forklift licences. Class 4 is advantage

2. Two (2) years in relevant experience in delivery/logistic environment/warehouse/store.Physically fit.

Responsibilies:

1. Provide Technical support and update customers on project development timely.
2. Communicate and coordinate with customers and relevant parties pertaining to technical requirements and engineering aspect of the assigned projects.
3. Plan, monitor and control all assigned projects are delivered within the given schedule.
4. Work with inter-departments to ensure commited schedules are met.
5. Assist to prepare and compile contractual quotation for existing and new products as per customers' enquires.
6. Prepare and release job orders/purchase requisition to various departments.
7. Prepare and generate shipment documents for delivery.
8. Provide regular updates on project development timely.

Requirement:

• Minimum NITEC in Mechanical Engineering or related.
• 2 years of relevant experience
• Able to interpret technical drawing and computer literate.
• Must be result oriented, resourceful and independent.

Job purpose:

The Product Service Technician will work through tasks for specific product line scopes in the form of job cards. Tasks include cleaning, disassembly, servicing, greasing, assembly, and function testing, of mechanical and electrical systems on a marine craft. This includes diesel engines hydraulic, and networked systems. Some degree of fault finding, reporting of progress, and defects will be expected using an extensive range of engineering and operational skills/methodology.

Once the maintenance scope is completed craft will be returned to an operational state to the customer whilst another cycle kicks off.

Your principal accountabilities and other tasks will be carried out in the framework of our valued behaviors:

· Pioneering spirit: You will respond innovatively to our customers’ current and future needs. You will be entrepreneurial and think creatively to solve difficult problems. You will challenge conventional thinking and find better ways.

· Integrity: You will strive to do the right thing. You will treat everyone as you would like to be treated, creating relationships based on trust and fairness. You will collaborate by listening respectfully and speaking honestly.

· Energy: You will go above and beyond, delivering exceptional results to all stakeholders. You will take pride in making a positive impact and making the right decisions quickly.

· Resilience: You will be accountable and courageous and face up to difficult situations. You will be tenacious in the pursuit of the company’s purpose. You will see feedback, you will learn, and you will develop with your team.

At all times you will adhere to, and promote James Fisher and Sons plc's Health, Safety, Environment, and Quality standards in addition to Life Saving Rules.

Principal Accountabilities:

· Be available to report for duty at Changi Naval Base/JFD workshop in accordance with task planning.

· Supervise and conduct the planned maintenance and defective technical activities for the marine systems in accordance with approved technical manuals, plans, and procedures. An ability to read technical drawings and procedures.

· Applying knowledge and experience to delegated maintenance tasks.

· Attention to detail while working across a range of tasks and systems.

· Accurate reporting and planning to support production scheduling. Must display good time management.

· Professionalism displayed is the conduct, behavior and attitude. Maintain a productive working relationship with the customer.

· Ability to work independently without supervision when under stressful situations.

· Demonstrate a willingness to participate in the Company’s Quality Management System

· Demonstrated commitment to following safety procedures and upholding a positive safety culture.

· Assist in maintaining and keeping up to date a technical library of publications, manuals, procedures, and drawings as appropriate. Reporting of discrepancies.

· Develop, regularly review, and maintain risk assessments and safety-related documentation of the system.

· Assist the Project lead with the planned maintenance and defect rectification activities.

· Liaise with the Project Lead in respect of all QA and Safety issues.

· Apply strong leadership and communication skills to influence and enforce a positive safety culture.

· Any other tasks as reasonably requested by the Project lead.

· Performing functional checks on the craft while deployed in test basin.

Accountabilities are not a list of tasks and activities carried out, but are concerned with the reasons why these tasks are undertaken, i.e. WHAT is required of it rather than HOW a job is to be done.

Typically, there will be between 4 and 8 Principal Accountability statements for each job. If there are more than eight it is likely that tasks are being listed. Less than four suggests accountabilities are being grouped together, or the design of the role may need revisiting.

Knowledge, experience and skills required:

The role will require a broad base of experience in the engineering, marine, and associated industries including the following:

· Recognized technical qualification such as diploma-relevant subject.

· A minimum of 5 years’ experience in mechanical/electrical system maintenance, operations and troubleshooting.

· A minimum of 5 years’ experience in pneumatic/hydraulic/marine disciplines

· Medically fit to be deployed and work onboard a ship which will involve working in small spaces and lifting and moving equipment.

· Excellent written and verbal communication skills.

Demonstrate the willingness to participate in the Company’s Quality Management system and undertake auditor training and functions across the Company.

Authorities and Responsibilities

1. Responsible in executing directives as set forth for the Quality Assurance Department in meeting management objectives.
2. Implement and maintain a system of auditing the facility and periodic calibration of test, measuring equipment and tools.
3. Manage and supervise a team of inspectors / technicians in meeting departmental quality goals and production schedule.
4. Manage customer complaints, corrective and preventive action programs.
5. Administer and manage continuous improvement program for all QA processes.
6. Work closely with customers, production and suppliers to meet the quality requirements.
7. Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
8. Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
9. Manage the implementation / schedule of calibration control.
10. Participate in the implementation of risk assessment and risk control of medical devices

Competence Requirement

• Preferred to have NTC / Diploma / Degree in Precision / Mechanical Engineering or related discipline.
• Fresh degree may be considered while other educational qualification is required with preferred 3 - 8 years of relevant working experience in related Engineering industry.
• Possess good analytical, verbal, written and interpersonal skills.

• Ensure materials purchased are according with companies SOP.
• Raise daily PO to Admin Manager for approval.
• Responsible for requisition process for new product, from sourcing, negotiating quotations, renew and discontinue contract with supplier.
• Perform checks on suppliers, DO are received and return to Accounts Department.
• Evaluate supplier core competencies and competitiveness to meet business objectives and achieve sustainable relationships with suppliers.
• Keep all the internal forms and suppliers documents (Vendor File) up to date.
• Daily inventory check.
• Issue PO.
• Update price in system and record to price list file (excel).
• Assist with any ad-hoc duties related to admin & purchasing.

Job Description

1) Manage and coordinate multiple KAs and responsible for commitment of contract delivery indicators and satisfaction to KAs. Lead business reviews on operation performance and review KPI to achieve requirement and enhance customer satisfaction.

2) Act as customer’s main point of contact to ensure the issue raised are dealt appropriately and be proactive for account management.

3) Proactive for troubleshooting, escalate customer’s pain point and resolve the issues within timeline.

4) Maintain good relationship with customer and related department.

5) Participate for customer related activities; sales, CS, billing, legal, operation, pricing, debt collection etc

6) Update SOPs regularly and share best practices sharing with team members.

7) Sourcing venders for cost reduction plan and provide advises to operation to meet customer requirement.

Requirements

1) Customer-oriented, responsible, positive and pro-active

2) Min. 3 years’ experience in after sales support for KAs of logistic industry. Ability to successfully drive problem solving as a priority

3) Have good data analysis skills and customer service awareness; Have good communication

4) Bachelor degree and relevant work experience. Priority will be given to those with background in international freight logistics and overseas warehouse supply chain services;

5) Priority will be given to candidate who is able to start immediately.

6) Proficient in Microsoft Office.

7) Be fluent in Mandarin and English writing and oral speaking.

Job Description

1) Manage and coordinate multiple KAs and responsible for commitment of contract delivery indicators and satisfaction to KAs. Lead business reviews on operation performance and review KPI to achieve requirement and enhance customer satisfaction.

2) Act as customer’s main point of contact to ensure the issue raised are dealt appropriately and be proactive for account management.

3) Proactive for troubleshooting, escalate customer’s pain point and resolve the issues within timeline.

4) Maintain good relationship with customer and related department.

5) Participate for customer related activities; sales, CS, billing, legal, operation, pricing, debt collection etc

6) Update SOPs regularly and share best practices sharing with team members.

7) Sourcing venders for cost reduction plan and provide advises to operation to meet customer requirement.

Requirements

1) Customer-oriented, responsible, positive and pro-active

2) Min. 3 years’ experience in after sales support for KAs of logistic industry. Ability to successfully drive problem solving as a priority

3) Have good data analysis skills and customer service awareness; Have good communication

4) Bachelor degree and relevant work experience. Priority will be given to those with background in international freight logistics and overseas warehouse supply chain services;

5) Priority will be given to candidate who is able to start immediately.

6) Proficient in Microsoft Office.

7) Be fluent in Mandarin and English writing and oral speaking.

Job Description:

• Provide and handle administrative duties.
• Screening phone calls, enquiries and requests, and handling them when appropriate.
• Meeting and greeting visitors at all levels of seniority.
• Dealing with incoming email, faxes and post, often corresponding on behalf of the manager/director.
• Preparation of reports, minutes taking, meeting agendas and presentations.
• Liaising with clients, suppliers, and other staff.
• Devising and maintaining office systems, including data management and filing.
• Maintaining diaries and making appointments.
• Carrying out background research and presenting findings.
• Producing documents, briefing papers, reports and presentations.
• Organising and attending meetings and ensuring the manager is well prepared for meetings.
• Any other duties that may assign from time to time.

Requirements:

• GCE A levels, Diploma, Degree / Professional Certificate
• At least 2 year(s) of working experience in the related field
• Prior experience in customer services, secretarial works or sales will be an advantage.
• Proficient in MS Office applications
• Resourceful and able to work independently
• High degree of discretion and confidentiality in dealing with sensitive information

Authorities and Responsibilities

1. Assembly of higher end products which require self-interpretation and understanding of technical drawing, assembly requirements, which also includes Geometric Dimensioning and Tolerance
2. Electrical wiring and soldering for installation and assembling of mechanical and sub-assembly level components.
3. Troubleshooting of machinery, servicing and maintenance.
4. Perform testing and commissioning of machines and testers.
5. Providing smooth and continuous running and support on machines and projects.
6. To provide rework or make call for the required rework processes.
7. Providing guidance to the team of operators.

Competence Requirements

• Preferred to have Secondary / NTC / Diploma in engineering field or equivalent.
• Fresh NTC / Diploma holder may be considered, else others with minimum 3 years of related work experience in manufacturing environment.
• Able to read and interpret technical drawing.

Job Description:

• Greet and welcome visitors, and direct them to the meeting rooms and inform colleagues on the arrival of their visitors.
• Manage incoming calls, directing them to the appropriate departments or personnel.
• Receive, sort, and distribute mail and deliveries.
• Oversee office supplies, ensuring adequate stock levels and making necessary orders.
• Coordinate office maintenance and repairs as needed.
• Assist in planning and organizing company events and meetings.
• Coordinate logistics, including catering, equipment setup, and guest accommodations.
• Any ad-hoc duties that may be assigned from time to time.

Requirements:

• GCE 'A' Level, Professional Certificates / Diploma / Degree in Business Administration or any related field.
• Proven experience in a receptionist role.
• Familiarity with office management software (e.g., Microsoft Office Suite) and basic office equipment.
• Excellent verbal and written communication skills in English.
• Strong organizational abilities and attention to detail.
• Ability to multitask and prioritize tasks effectively.
• Friendly, approachable, and professional demeanour in dealing with visitors, employees, and distributors.
• Ability to thrive in a dynamic, fast-paced environment.

The HR & Operations executive provides efficient, accurate, and timely administrative support to senior management and the business.

Reporting and maintaining data to ensure accuracy and confidence in the integrity of the service provided.

The role is responsible for ensuring all aspects of human resource in-country support are executed following policy and regional legislation, in adherence with local in-country legislation. The executive will support the operation of the business, including procurement and other administrative work.

Your principal accountabilities and other tasks will be carried out in the framework of our valued behaviors:

· Pioneering spirit: You will respond innovatively to our customers’ current and future needs. You will be entrepreneurial and think creatively to solve difficult problems. You will challenge conventional thinking and find better ways.

· Integrity: You will strive to do the right thing. You will treat everyone as you would like to be treated, creating relationships based on trust and fairness. You will collaborate by listening respectfully and speaking honestly.

· Energy: You will go above and beyond, delivering exceptional results to all stakeholders. You will take pride in making a positive impact and making the right decisions quickly.

· Resilience: You will be accountable and courageous and face up to difficult situations. You will be tenacious in the pursuit of the company’s purpose. You will see feedback, you will learn, and you will develop with your team.

At all times you will adhere to, and promote James Fisher and Sons plc's Health, Safety, Environment, and Quality standards in addition to Life Saving Rules

Principal Accountabilities:

· Provision of the full complement of office management services including reception, office management, and administration.

· Coordination of travel, visa, and itinerary requirements.

· Administration and management of new hire and exit process ensuring staff have all appropriate software accesses and equipment to perform their duties.

· Application of claim reimbursement from employees and government agencies including but not limited to NS, childcare, paternity, maternity, training grants, and traineeship.

· Management of employee data and monthly reporting to Global HR

· Liaison with 3rd parties including government agencies, payroll vendors, insurance agents, etc as required to enable smooth operations such that staff are employed within legislative requirements

· Coordination and administration of procurement, receipting, time writing, and finance within the ERP system.

Knowledge, experience, and skills required:

Strong organizational skills with an attention to detail.

Excellent oral and written communicator

Proficient in Microsoft

Team player capable of working independently

Job Description Summary:

- To maintain all different production equipment to generate the best desired output, overall equipment effectiveness, mean time between failure and mean time to repair.

Responsibilities:

-Production machinery and equipment maintenance • Maintain and repair all different production equipment to generate the best desired output, Overall Equipment Effectiveness (OEE), Mean Time Between Failure (MTBF) and Mean Time To Repair (MTTR)

- Troubleshoot in accordance with the checklists, monitoring procedures, mini specification, and any engineering instructions in compliance with customers’ requirement and internal quality standards.

- Perform real-time equipment troubleshooting, repair, calibration and conduct periodic and non-periodic equipment preventive maintenance

- Manage spare part inventory and maintain the production facility clean and safe. • Ensure that materials are used and handled appropriately to avoid scraps

- Perform daily 5S housekeeping and Total Productive Maintenance (TPM)

Requirements:

- Diploma in Mechanical/Electronics/Mechatronics Engineering or equivalent

- Entry level candidate are welcomed to apply as training provided.

- Able to work on 12 hours shift.

- Manufacturing experience would advantage.

Requirements

• Dip holder (technical area)
• Problem solving skills
• Experience in negotiating with suppliers, sourcing new suppliers
• Experience in commodity strategy and management for maching and sheet metal
• Experience in New Product Introduction
• Quote analysis

Responsibilities

• Develop preferred suppliers for cost, capacity, quality and response to RFQ
• Drive cost reduction for respective commodities through supply base consolidation and negotiation
• Create and drive contract with key suppliers
• Drive materials lead-time reduction to meet with Customers’ expectations
• Supplier ramp up plan and highlight any potential supply chain challenges in a timely manner
• Coordinate and communicate new project Engineering Change Order implementation effectively to avoid/minimize any E&O exposure
• Provide technical support/advice to buyers, suppliers as well as customers
• Follow up on new vendor set-up and supply price is set-up LN systems before order placement by buyers
• Cost, lead-time, MOQ & NRE analysis on suppliers’ quotation. Make supplier recommendation to quote team
• End-of-Life management
• New Supplier survey & audit
• Source and recommend suppliers for business need

Job Description

Key Responsibilities

Develops, aligns and implements commodity strategies.

Negotiates and manages the maintenance of agreements with suppliers that provide the structure for all business relationships between Applied Materials and the supply base.

Engages with the PLC process to ensure alignment with the commodity strategies.

Directs new supplier introduction and/or disengagement requirements to/from the Applied Materials supply base.

Drives resolution to systemic supply chain issues affecting quality, cost, delivery or lead-time, which may include engagement with sub-tiers in the supply chain.

Develops and presents high level cost reduction opportunities.

Functional Knowledge

• Demonstrates depth and/or breadth of expertise in own specialized discipline or field

Business Expertise

• Interprets internal/external business challenges and recommends best practices to improve products, processes or services

Leadership

• May lead functional teams or projects with moderate resource requirements, risk, and/or complexity

Problem Solving

• Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions

Impact

• Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies

Interpersonal Skills

• Communicates difficult concepts and negotiates with others to adopt a different point of view

RESPONSIBILITIES

Manufacturing/ Production Line setup, pre-qualification and maintenance.
Provide technical support to customer related to assembly/ manufacturing.
Develop process and generate work instruction.
Review drawing, customer specifications and Bill of Materials cleanup.
Assembly, test, and commissioning of highly automated industrial equipments.
Train, certify and monitor assembly technicians.
Develop necessary technical competencies and equipment capabilities to meet operational performance targets
Work and collaborate with Production to achieve the desired quality and output
Conduct MRB to review non-conformance parts disposition.
Design/Fabricate tools, jigs and fixtures.
In-process yield/reject/scrap rate monitoring.
Lead and drive the team to participate in all continuous improvement projects related to cost, quality, utilisation & productivity using Six-sigma or similar applicable technology such as Cpk, FMEA, Lean etc
Any other duties assigned by his/her superior / Manager.

REQUIREMENTS

Minimum three years of relevant experience in Equipment Manufacturing Industry preferably wire bonding Equipment (Ball Bonding/Wedge Bonding/Die Bonding)
Diploma in Mechanical/Mechatronics/Electrical Engineering or equivalent
Proficiency in equipment troubleshooting techniques
Strong problem solving and analytical skills with good knowledge of SPC
Good leadership / presentation / communication / team building skills
Ability to work proactively and to identify issues and propose solutions
Able to design and implement effective systems, processes and informatio/ reporting mechanisms
Experience in Lean Manufacturing and ISO system

Please indicate your current and expected remuneration.

Job Description

Key Responsibilities:

• Performs all standard service activities through Tier I with assistance. Able to perform routine preventative maintenance within established timeframes.
• Responds to fab issues by communicating with other engineers. Verifies operational quality of system equipment with assistance.
• Demonstrates the ability to follow all checklists and procedures. Ensures correct Revs of procedures and schematics are available prior to performing work with supervision.
• Strives to perform BKM’s assisted. Uses knowledge management systems. Follows all IP guidelines.
• Able to diagnose and resolve basic technical problems. Understands and supports escalation plan. Supports seniors for Day-Day CM resolution. Seeks to learn and understand fundamental theories. Learns to read and understand circuit diagrams. To train / OJT in primary product and platform.
• Learns and applies diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers.
• Develops the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining an orderly work area.
• Complies with all safety procedures and consistently demonstrates safety as a value.

Functional Knowledge:

• Develops skills to perform basic activities in own job.

Business Expertise:

• Understands how the assigned duties integrate with others in the team.
• Develops responsibility for customer satisfaction within work area.

Leadership:

• Has no supervisory responsibilities.

Problem Solving:

• Uses existing procedures to solve straightforward problems; has limited opportunity to exercise discretion.

Impact:

• Impacts the accuracy of own work; receives close supervision; duties are clearly defined, and methods and tasks are described in detail.

Interpersonal Skills:

• Uses communication skills and common courtesy.

Job Description

Key Responsibilities:

• Performs all standard service activities through Tier I with assistance. Able to perform routine preventative maintenance within established timeframes.
• Responds to fab issues by communicating with other engineers. Verifies operational quality of system equipment with assistance.
• Demonstrates the ability to follow all checklists and procedures. Ensures correct Revs of procedures and schematics are available prior to performing work with supervision.
• Strives to perform BKM’s assisted. Uses knowledge management systems. Follows all IP guidelines.
• Able to diagnose and resolve basic technical problems. Understands and supports escalation plan. Supports seniors for Day-Day CM resolution. Seeks to learn and understand fundamental theories. Learns to read and understand circuit diagrams. To train / OJT in primary product and platform.
• Learns and applies diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers.
• Develops the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining an orderly work area.
• Complies with all safety procedures and consistently demonstrates safety as a value.

Functional Knowledge:

• Develops skills to perform basic activities in own job.

Business Expertise:

• Understands how the assigned duties integrate with others in the team.
• Develops responsibility for customer satisfaction within work area.

Leadership:

• Has no supervisory responsibilities.

Problem Solving:

• Uses existing procedures to solve straightforward problems; has limited opportunity to exercise discretion.

Impact:

• Impacts the accuracy of own work; receives close supervision; duties are clearly defined, and methods and tasks are described in detail.

Interpersonal Skills:

• Uses communication skills and common courtesy.

Job Description

Key Responsibilities:

• Performs all standard service activities through Tier I with assistance. Able to perform routine preventative maintenance within established timeframes.
• Responds to fab issues by communicating with other engineers. Verifies operational quality of system equipment with assistance.
• Demonstrates the ability to follow all checklists and procedures. Ensures correct Revs of procedures and schematics are available prior to performing work with supervision.
• Strives to perform BKM’s assisted. Uses knowledge management systems. Follows all IP guidelines.
• Able to diagnose and resolve basic technical problems. Understands and supports escalation plan. Supports seniors for Day-Day CM resolution. Seeks to learn and understand fundamental theories. Learns to read and understand circuit diagrams. To train / OJT in primary product and platform.
• Learns and applies diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers.
• Develops the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining an orderly work area.
• Complies with all safety procedures and consistently demonstrates safety as a value.

Functional Knowledge:

• Develops skills to perform basic activities in own job.

Business Expertise:

• Understands how the assigned duties integrate with others in the team.
• Develops responsibility for customer satisfaction within work area.

Leadership:

• Has no supervisory responsibilities.

Problem Solving:

• Uses existing procedures to solve straightforward problems; has limited opportunity to exercise discretion.

Impact:

• Impacts the accuracy of own work; receives close supervision; duties are clearly defined, and methods and tasks are described in detail.

Interpersonal Skills:

• Uses communication skills and common courtesy.

Key Responsibilities

1. Develop new procedures and Best Known Methods (BKMs) to service new products. Contribute to the FMECA process.
2. Participate in or own first chamber Build & Test in Apps lab. Solve issues, or work with Engineering to address issues identified. Work with Manufacturing to develop procedures and participate (if required) on New Product final test
3. Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues. Participate in or own CAPA process. Conduct or facilitate Failure Analysis (FA) if needed
4. Develop and document procedures to install (start-up), retrofit and maintain the product (Technical Product Manuals)
5. Develop new procedures, Customer Engineering Notices (CENs), Internal Service Bulletins (ISBs) and troubleshooting guides as required
6. Collect process and qualification data to create product Best Known Methods (BKMs)
7. Develop initial training package for new products and work with Global Technical Training (GTT) to develop training class. Train Customer Engineers (CEs), Process Engineers (PSEs) and Technical Product Support (TPS) assigned to customers who will receive ELS Shipments, prior to shipping
8. Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations

Functional Knowledge

• Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines

Business Expertise

• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Leadership

• Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Problem Solving

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

Impact

• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

• Explains difficult or sensitive information; works to build consensus

Job responsibilities:

• Overall project planning, schedule and executing the delivery of projects within time, budget and Client’s expectations.

• Monitoring progress and identifying critical activities to expedite smooth progress of works on site to meet targets.

• Coordinate internal resources and third parties/vendors e.g. Consultants and Sub- Contractors/Suppliers for the flawless execution of all projects.

• Ensure that all projects are delivered on-time, within scope and within budget.

• Ensure that work are executed in accordance with approved plans/drawings, contract specifications and regulatory requirements.

• Ensure resource availability and allocation.

• Develop detailed project plan to monitor and track progress.

• Manage changes to projects’ scope, schedule and costs using appropriate verification techniques.

• Perform risk management to minimize project risks.

• Measure project performance using appropriate tools and techniques.

• Create and maintain comprehensive project documentation.

• Responsible for the overall project management, planning & control, and execution, including project budget evaluation and profitability.

entify and comply with all applicable statutory/regulatory requirements related to the project.

Lead a team of professional and technical staff in planning and execution of day-to-day operations to achieve all key project target.

Respond swiftly to work delays, emergencies, and other problems.

• Report and escalate to Management as needed.

• Any other duties that may be assigned.

Requirements:

• Proven at least 3 years of working experience in project management in the public and private residential, government and commercial building projects.

• Solid technical knowledge related to structural, architectural (finishing) or M&E works.

• Solid organizational skills including attention to detail and multi-tasking skills.

• Excellent written and verbal communication skills.

• Excellent team player with ability to meet tight deadlines.

Responsibilities

• Communicate Forecasts requirements to suppliers
• Disseminate MRP demand signals and provide updated changes in Build Plan to supplier
• Critical part and regional supplier management
• Supplier collaboration to ensure delivery commits support production planning and Customer shipments.
• Collaborates with engineering team to interpret engineering requirements
• Conduct weekly CTB with suppliers to ensure delivery commits support Customers requirements.
• Utilizes the preferred supplier selection and assessment process when selecting suppliers
• Provide guidance to supplier risk assessment on critical and unique parts
• Monitors supplier performance in term of OTD, variances and defects (delivery, quality, cost)
• Coordinates activities around source selection, specification creation and price negotiation with appropriate team members
• Executes and support commercialization (transition) materials plan
• Manages materials change control process supply continuity
• Generates and publishes Key Process Indicators
• Collaborate with engineering to identify preliminary critical parts, long-lead parts and inspection requirements for transition
• Assists in developing supplier and commodity road maps
• Utilizes Should Cost analysis on new materials introduction to support customer shipment
• Actively mediates and partners with quality and engineering teams to resolve supplier quality issues for assigned product groups

Requirements

• Bachelor in Supply Chain or Engineering with minimum 5 years’ experience in a related field
• Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines
• Knowledge of best practices and how own area integrates with others and is aware of the competition and the factors that differentiate them in the market
• Able to lead small projects with manageable risks and resource requirements
• Able to solve complex problems, take a new perspective on existing solutions and exercise judgment based on the analysis of multiple sources of information
• Ability to impact a range of customer, operational, project or service activities within own team and other related teams and works within broad guidelines and policies
• Explains difficult or sensitive information and works to build consensus

Additional Job Description

Travel requirement:

10-20%