Front-End - DotNet, MVC

Responsibilities

• Collaborate with internal teams to produce quality applications

• Write clean, scalable code using .NET programming languages

• Test and deploy applications and systems

• Revise, update, refactor and debug code

• Improve existing software

• Develop documentation throughout the software development life cycle (SDLC)

• Provide technical support

Requirements

• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• In-depth knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

• Familiarity with architecture styles/APIs (REST, RPC)

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

This role reports to the HR Director and will be a strategic and hands on role focused on our Compensation & Benefits strategy. You will be an individual contributor and will work closely with the Global Rewards, the Singapore HR team and key business stakeholders to implement and support a competitive and relevant reward strategy to ensure it stays competitive in attracting and retaining talent.

Main Responsibilities:

Compensation & Benefits (C&B)

• Develop, renew and implement the compensation & benefits programs, policies and guidelines in Singapore
• Lead and manage annual C&B campaigns, e.g. salary benchmarking / review, bonus, incentives, retention schemes, etc.
• Serve as a subject matter expert by providing expert level compensation and benefit consulting support to HR team and business leaders
• Lead in the development, implementation and administration of short- and long-term incentives programs in Singapore
• Lead participation in market surveys and performance of market analysis to develop and recommend changes to programs, guidelines or practices
• Lead in the development, implementation and deployment of all local wellbeing initiatives in Singapore.

HR Operations

• Lead the employee movement update in collaboration with the HR Business Partner and the Employee Services team to ensure smooth monthly payroll process.
• Collaborate with the Employee Services team to manage the local and expat employee tax matters ensuring compliance with local regulations including corresponding with the IRAS on related matters.
• Ensure compliance with local statutory requirements relating to CPF and tax by keeping abreast on the updates of relevant government bodies and legislations such as Central Provision Fund (CPF), Inland Revenue Authority of Singapore (IRAS) and Ministry of Manpower (MOM) etc.

Full and Final Settlements

• Provide input on the final payment administration for all leaving employees including items related to final payment i.e. leave encashment, intermediate STI, withholding for tax, tax clearance, processing payment for tax liability to the IRAS and intermediate STI pay out for transfer cases.

Policies Management & Implementation

• Owner of all local HR Policies and ensure alignment with local regulations (MOM, CPF, IRAS) in collaboration with local legal counsel where applicable.
• Review, update and design benefits policies and plans, ensuring that it is competitive and on top of market trends while maintaining internal equity and compliance
• Accountable for local deployment of global policies
• Partner with benefits broker to review group insurance program annually to ensure programs are crafted to be competitive with market practice and enable Danone to attract, reward, retain and engage our employees
• Manage ongoing relationship with benefits broker and have regular contact to cover ongoing issues, requests and feedback

Annual Salary and Bonus Cycle

• Drive and manage the annual salary review campaign, salary planning and bonus payout and bonus setting in Singapore
• Ensure relevant communications to stakeholders with regards to changes in policies and guidelines
• Responsible for the submission of Remuneration Survey data to Mercer
• Responsible for the preparation of Singapore Reward Frame analysis (external market references, internal equity analysis, proposal of medians and building of merit matrix)
• Work with International Mobility team to validate Annual Salary Review for expats

Reporting and Budgeting

• In-charge of quarterly rolling forecast of people cost budget
• Work with department controllers and corporate finance to answer any queries or investigate discrepancies

HR Admin

• Review of employee letters including but not limited to contracts, promotion letters, salary increment and bonus letters.
• Preparation of employment contract for Director’s level and above.
• Submission of MOM related surveys
• E-leave portal Administrator

The successful candidate must possess an understanding of effective global work styles and be able to achieve results in a matrixed, culturally diverse organisation and assimilate new information rapidly as business needs require while managing risks appropriately. The requirements listed below are representative of the knowledge, skill and/or ability required:

Experience and Skills required

• At least 6 to 8 years of relevant working experience
• At least Bachelor's degree in relevant major(s)
• Experience working in matrix organizations
• Meticulous, resourceful and interest in working with numbers
• Analytical and data driven
• Keen eye for detail and accuracy
• Organized with ability to prioritize and multi-task
• Policy development and project management
• Excellent oral and written communication skills
• Demonstrated ability to build positive relationships internally and externally with stakeholders
• Collaborates positively with team and across functions

Specialist Knowledge

• Good working knowledge of budgeting and reporting
• Good working knowledge of local employment standards and regulations
• Fair working knowledge of local tax reporting requirements

Competencies to be successful on the job

• Able to keep calm under pressure whilst dealing with simultaneous deadlines
• Team player who works well autonomously and interacts effectively with others
• Places high value of standard on professionalism, accuracy and reliability
• Enthusiastic about processes and structure whilst also having the ability to flexibly adapt to changing needs and situations

Responsibilities:

• Lead and guide software delivery teams to implement solutions.
• Analyze project requirements, Design and develop software systems and applications to meet customer's needs.
• Work with Project Manager and stakeholders to ensure timely and successful delivery of the project scope within timelines
• Serve as a technical advisor to the development team, offering troubleshooting support and driving issue resolution.
• Prepare and maintain technical documentations and design plans
• Provide System Enhancement Recommendations such as modifications or upgrades to existing software systems and applications to enhance performance.
• Ensure compliance with industry standards, regulations, and best practices (e.g. SGTS, GCC, IM8, etc.)

Requirements

• Experience in infrastructure architecture (on-prem/cloud), database architecture and networking
• 5-8 years of experience in software, systems design and implementation.
• Experience in pre-sales consulting would be added advantage
• Experience as a Solution Architect would be a plus
• Proficiency in software development languages such as Java, Python, C++, or others

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

1. Preparation of project documentations (Site Clearance, Name List, PTW, Risk Assessment etc)

2. Assist in planning for jobs required according to work schedule and requirements and ensure budget and cost are in control.

3. Coordinate with customers and plan for job schedules. Evaluate customer needs and respond effectively with a good plan.

4. Liaise with operations and sales team on customers’ feedbacks and complaints

5. Liaise with operations and sales team and accounts department for timely billing of work done

6. Maintaining proper department filings and records

7. Assist in preparations of quotations, and internal registration.

8. Renewal and maintain relevant licenses.

9. Provide administration support to the Operations/ Sales Team

10. Assume any other duties suitable duties as and when assigned by the Company

Requirements :

• Candidate must possess at least a "O"/"N" Level, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• At least 2 year(s) of working experience in the related field is required for this position.
• Full-Time position(s) available.
• Only Singaporeans may apply

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for System Engineers to join their team and contribute to their ongoing success.

Locations available: Ang Mo Kio/Yio Chu Kang area / Changi

Job Responsibilities:

• Work with the project manager, client and development team to understand user needs, business objectives and design requirements.
• Develop user flows, wireframes, prototypes, and high-fidelity designs that effectively communicate design concepts and solutions, and review designs with the team and stakeholders. (Website, mobile app and posters)
• Presentation of design solutions to internal teams, key stakeholders and management.
• Identify knowledge gaps in our understanding of user motivations and pain points.
• Propose research initiatives and conduct user research, including usability testing, surveys, and interviews, to gather insights and translate research findings into strategic design recommendations.
• Collaborate with cross-functional teams, including product owners to ensure design solutions are feasible and aligned with user needs and business objectives.
• Ensure that design solutions are visually appealing, intuitive, and consistent with the design system and brand guidelines.
• Work with frontend developers to ensure that designs are implemented accurately and to the highest standards.

Requirements:

• At least 3 - 4 years’ UIUX experience, experienced with design tools such as Figma. Experience with front end development would be an added advantage
• Meticulous & strong attention to detail
• Diploma or Degree in any IT discipline or equivalent

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Mon to Fri 8.30pm to 6pm

Customer Service is to manage the customer services activities within warehouse to meet customer needs.

• Communicate with team members and our customers via both email and phone calls

• Customer’s order and data processing on WMS (warehouse management system)

• Verify operational documents with billing summaries to be sent to customers

• Ensure that Customer Service operational documents properly

• Liaise with operation team members to arrange any inbound / outbound activities within a set time line

• Report irregularity encounter in the course of work to direct superior

Requirements

• 2 to 5 years of experience as Customer Service Officer in a warehouse environment handling incoming and outgoing shipments via sea/air freight and local transportations

• Basic knowledge / experiences on warehouse management system and documentation of order processing.

• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors

• Experience with Documentation such as checklists, temperature / RH reports

• Able to compile KPI reports periodically

• Able to verify the billing reports to our customers as well as service agreements

The Warehouse staff in a GDP and GMP secondary assembly area shall work closely with the warehouse team to maintain proper storage conditions, handle products safely, and adhere to GDP and GMP requirements to ensure product quality and integrity. The key responsibilities shall include below:

• Receipt of Products: Receive incoming products and verify the accuracy of shipments against customer pre-alert and provided details. Inspect incoming products for damage, contamination, or discrepancies and report any issues to the appropriate personnel. Ensure that all received products are properly labelled, tagged, and stored in designated areas.

• Storage and Handling: Store products in accordance with labelling specifications, ensuring proper temperature control and segregation of materials. Maintain cleanliness and organization in the warehouse to facilitate efficient storage and retrieval of products.

• Pick and pack for Outbound processing including Pick and pack products in accordance to customer instructions.

• Secondary Assembly: Perform secondary assembly operations on pharmaceutical products based on customer requirement.

• Inventory Management: Work with the warehouse team and perform regular inventory counts and reconcile inventory records to ensure accuracy.

• Compliance Monitoring: Monitor warehouse operations and report any non-compliance. Implement corrective and preventive actions as needed to address non-compliance issues and improve warehouse processes. Participate in execution of quality management system such as change control, risk assessment, CAPA handling and other elements of QMS as may be assigned.

Requirements :

• Strong attention to detail and accuracy

• Ability to work efficiently in a fast-paced environment and meet productivity targets.

• Commitment to maintaining a safe work environment and following all safety protocols and procedures.

• Prior experience in warehouse role especially in the pharmaceutical sector or familiar with GDP and GMP standards will be at advantage

• Training will be provided

Mon-Thu: 0800-1800 with 1hr lunch break

Fri: 0800-1730 with 1hr lunch

NB: This is NOT a physical security/guarding, NOR a technology security role.

The Company

Healix International is a global leader in Travel Risk Management and Medical, Security and Travel Assistance Services with an extensive range of products and services in each area of expertise.

The Role

The Regional Security Manager is responsible and accountable for the day-to-day management of the Global Security Operations Centre (GSOC), including:

• Functional and team management.
• Security operations and complex case management.
• Risk intelligence and analysis.
• Risk and resilience consultancy.
• Business development and sales.

More details are available at the link below.

Minimum Requirements

• Recognised qualification and proven expertise in the field of political, operational and security risk management.
• Demonstrated knowledge and experience of the challenges of operating in the APAC region.
• Excellent verbal and written communication, presentation skills and critical thinking.
• Credibility in client-facing situations using a consultative sales approach.
• At least five years proven experience in security and/or risk management: military, government, police, NGOs, corporate security.
• Experience in commercial risk management: security planning/logistics, client facing roles and crisis management.
• Experience operating in an international context: postings, exchanges or employment within a foreign multinational company.
• Experience of providing operational lead for emergency security operational coordination.
• Experience of high or extreme risk travel - preferable.

Travel and Hours

• Travel dependent on business needs.
• Willingness regularly to work outside of normal business hours, in support of operations, business development and international coordination, including being on-call for escalations and complex case management.
• Ability to deploy overseas at short notice for business development, consultancy or security operations.

Application Process

You should only apply if you meet the criteria noted above.

More information and application details are available at: https://seemehired.com/jobs/healix/30747

Data Privacy

Your application will be dealt with confidentially and your information will only be used for the purposes of recruiting for this role, but may be stored by the company to assess suitability for other relevant roles.

By submitting an application, you agree to the necessary transfer of your data internationally for the purposes of assessing your application. Data transfers and international data management comply with all relevant data privacy laws.

The Sales Executive is responsible for obtaining new leads and following up with prospective and existing clients.

Detail Job Scope

• Understand the list of company’s courses and their unique selling points to effectively communicate them to prospective clients.

• Build and maintain relationships with clients.

• Handle questions or concerns from prospective clients

• Report on sales activities and results to the management.

Requirements :

• Possess 'O' Levels Certification and above

• Motivated and Driven

• Comfortable speaking to potential clients

• Detailed

• On the job training

Benefits

A comprehensive training program will be taught and guidance will be provided on sales techniques for better customer acquisition .

Attractive commissions

career progression opportunity

Mon to Fri 9am to 6pm

Responsibilities:

• Conduct maintenance and repair tasks on CCTV systems installed in buses

• troubleshoot and diagnose issues with CCTV equipment

• Repair or replace faulty components as needed to ensure proper functionality

• Perform routine inspections and preventive maintenance on CCTV systems

• Record and maintain accurate documentation of repair activities

• Follow safety protocols and guidelines while working in various environments

• Maintain cleanliness and organization of work areas and equipment

• Meet the KPI set by the department

Additional Information:

• Diploma or Electric Certification

• Ability to enter data accurately in Excel or similar software

• Strong multitasking skills with the ability to prioritize tasks effectively

• Basic knowledge of electronics and CCTV systems

• Ability to work independently and as part of a team

• Willingness to work night shifts as required by job demands

5 work days per week

7pm - 4am

8pm - 5am

Mon to Fri: 9:30am to 6:30pm

Job Responsibility:

• Coordinating and supporting the sales team in achieving their sales targets for insurance policies and products.

• Assist the sales team in preparing and processing insurance policies, quotes, and applications.

• Responding to inquiries about insurance coverage, policy details, claims, and related issues.

• Preparing and maintaining accurate sales reports, records, and customer databases in compliance with relevant regulations and company policies.

• Communicate effectively with team to gather required information, answer inquiries, and provide exceptional customer service.

• Provide administrative support to the sales team by managing paperwork, filing, and documentation.

• Collaborating with other Insurer departments, such as underwriting, claims, and

• marketing, to ensure a seamless and effective customer experience.

• Attending and participating in sales meetings, training sessions, and industry events to stay up-to-date on product and industry knowledge.

• Maintaining knowledge of insurance products, industry regulations, and market trends to effectively promote them to customers and agents.

• Perform basic office management tasks such as replenishment of stationaries, printers etc.

• Any other adhoc administrative duties and responsibilities as assigned by supervisor

Job Requirement:

• Min GCE ‘N’ or ‘O’ level

• Candidate must possess strong positive energy, determined and have a passion to pursue quality and success. The candidate should also be driven, self-motivated, willing to learn and can excel with minimal supervision.

• Good with Microsoft Office Suites such as Outlook, Words, Excel, PowerPoint etc.

• Candidate must have a good appreciate of Privacy.

• Training and support provided.

• Bilingual in English and Mandarin to liaise with Chinese speaking counterparts

The SAP GRC Consultant must have experience in at least some of the following areas:

• Embedded GRC on RISE

• Experience on how to configure roles for S4 and SAP cloud systems like Ariba, SuccessFactors, Datasphere etc at the position level

• Experience on using IAG/IAG Bridge to manage id and role authorization for SAP cloud systems like Ariba, SuccessFactors, Datasphere.

• Experience in configuring GRC and good understanding on workflow approval, Segregation of Duty and Sensitive Access monitoring.

• Experience on configuring roles for FICO, MM, PM and some of SAP cloud systems like Ariba, SuccessFactors, Datasphere.

Key Responsibilities:

• Lead SAP GRC 10 to GRC 12 Migration & Consolidation

• Oversee SAP CPI Neo migration to SAP Cloud Foundry

• Manage SAP PO (Process Orchestration) Migration & Retirement

• Drive concurrent system migration from Legacy Data Center to Azure Cloud

• Provide stakeholder management excellence, shaping program delivery

Mon to Fri 8.30am - 5.30pm

This position will be based in Singapore , reporting to procurement manager .

Expected to use their specialized knowledge to maintain an efficient procurement system to supply cost effective materials and services to support the company’s operations.

Job Responsibilities

Procurement Operations and Data Maintenance

• Support the procurement end to end function and other relevant departments and communicate any supply problems which may impact on business operations. Act as an interface between suppliers and relevant departments on purchasing processes and new projects and activities.

• Maintain system integrity of supplier’s info in the ERP system, such as items suppliers connect, purchasing agreements and supplier basic data like MOQ, order multiple, purchasers responsible and supplier maintenance.

Sourcing

• Conduct business review meetings with key stakeholders to assess risk, review future strategies, and identify potential cost down, new programs and improvement opportunities or mitigate the risk.

• Create and review opportunities on alternative materials and or suppliers to meet the business unit objectives in procurement activities and deliver best values and business savings.

• Collaborating with quality team to understand company/s needs as well as work with our existing/new suppliers to determine company strategic alignment.

SNOP

• Understand the trend of raw material / feedstock related, update the information to commercial team, provide analysis on costs, new and cost savings activities. Develop strong partnership with suppliers.

• Monitor market trends, competitor strategies and market suppliers, provide analysis on costs, new and existing and review cost to achieve savings. Establish r/s with suppliers to leverage the needs in term on tight supply situation as well as to be ahead of the market requirement.

• Contribute and communicate the impact on Procurement activities to new business initiatives and projects. Involve in Global procurement project activities.

Vendor Management

• Assess and evaluate supplier’s performance reviews, compiling data relating to supplier performance to enable evaluation.

• To audit supplier supply capability and quality standard when required. Maintain proper documentation in accordance with ISO procedures.

Job Requirements:

• Degree Holders with at least 5 years of working experience in end to end procurement related field in manufacturing environment

• At least 5 year(s) of working experience in related field preferably in petrochemical or polymers related industry

• Possess strong sourcing and negotiation skills.

• Accountable team worker, proactive, problem solving and analytical abilities.

• Strong interpersonal and communication skills to work productively and collaboratively with multi-functional teams to achieve business goals.

• Candidates with good experience in petrochemical raw material commodity price trend analysis will be at advantage

• Familiar with SnOP process would be added point

• This position required to manage overseas vendor from China

Responsibilities:

• Responsible for smooth and efficient running of the daily operations.

• Enforcing standards and safeguarding the integrity of the company.

• Drive sales through operational execution.

• Responding to feedback and customer complaints.

• Achieve profitability through exercising cost control.

• Manage restaurant liability through human resource standards, safety and security.

• Maintaining high standards of quality control and restaurant hygiene.

• Train and develop staff.

• Recruitment and training of staff.

• Managing staff and providing feedback.

• Role model the standards of performance, appearance and behaviour at all times.

• Responsible for team motivating and forging a performance driven team.

• Manpower planning. Ensuring sufficient staffing for Daily Operations (Weekly duty roster & Daily station plan).

• Events management (Staff briefing, preparation and execution of event).

• Assisting in planning beverage and wine menu.

• Responsible for monthly Inventory submission.

• Managing Epoint. Recording and placing new items into POS terminal, Stock Explosion etc.

• Generating monthly reports (Monthly Consolidations, Food, Beverage Sales, Lunch and Dinner Covers etc.)

• Collection of customer feedback.

• Ensuring sufficient stocks for daily operations.

• Responsible for cash bank-in.

• Ensuring parameters of restaurant is clean and proper at all times.

Requirements:

• Minimum 5 years of experience in F&B (Assistant Manager/Manager).

• Energetic, able to work in a fast paced environment.

• Great leadership, interpersonal, and communication skills.

• Service and result oriented, good team player.

5 days work week 44 hours

Restaurant Olivia is looking for Floor Supervisor.

Job Requirements

• Minimum of 3 years of relevant experience
• Possess a strong sense of initiative
• Manage and maintain sanitation and hygiene standards

Job Description

• Take and schedule reservations.
• Greet and coordinate the seating of guests.
• Recognise the regular guests and highlight to the Restaurant Manager about the particular guest’s preferences.
• Ensure guests’ requests are not delayed during the operations of in the Restaurant.
• Record and report all guests’ complaints to the Restaurant Manger immediately.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Participate in monthly physical stock take of the Restaurant, including but not limited to glassware, plate and crockery.
• Perform miscellaneous job-related duties as assigned.

Responsibilities:

• Liaise with regulatory bodies such as LTA, QPS, QPD, as well as sub-contractors and suppliers, ensuring seamless collaboration.
• Oversee daily site activities with a focus on safety and quality assurance.
• Manage and allocate manpower, equipment, and materials according to project needs, optimizing for cost-efficiency.
• Report project progress and issues to the Senior Manager, aligning with company strategy and objectives.

Requirements:

• Bachelor’s degree in civil engineering or a related field.
• Background in tunnel construction, project management, and engineering.
• Familiar with tunnelling technologies such as Tunnel Boring Machines (TBM); proficiency in CAD and general office software.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref45(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Rachel Tang Sue Leng

EA Personnel Reg No: R24121588

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for a Web Developer to join their team and contribute to their ongoing success.

Location: Changi

Job Responsibilities:

• Design, develop, and maintain the backend components of web applications.
• Collaborate with frontend developers to ensure seamless integration of user-facing elements with server-side logic.
• Build and optimize database schemas and queries for performance and scalability.
• Implement APIs for third-party integrations and internal services.
• Participate in code reviews, identify areas for improvement, and provide constructive feedback.
• Troubleshoot and debug issues across the application stack.
• Work closely with cross-functional teams to define and implement features that enhance user experience.

Requirements:

• At least 4 – 5 years’ full-stack development experience, with a focus on web applications
• Good understanding of software development lifecycle processes
• Strong proficiency in programming languages such as Java, JavaScript and TypeScript
• Strong understanding of RESTful APIs, GraphQL and web services
• Degree in any IT / Computer Science discipline or equivalent

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Working within the Embedded SRE organisation, the Application Support Analyst will be handling the day-to-day operations including handle, triage and escalate on alarms and issues that may arise.

Job Responsibilities

• Provide Level 1 troubleshooting support and response, and be on standby up to 12h a day during the week of standby.
• Log, escalate and follow through with issues, ensuring that issues are resolved.
• Review and improve our alarms and alarm response.
• Periodic reviews and submission of the capacity needs of the business.
• Support and/or drive disaster recovery response drills.
• Deploy new versions of the software.
• Generate reports on the operational workloads, review capacity needs of the business, support and/or drive disaster recovery response drills.

Requirements

• Diploma/Bachelor's Degree in Computer Science or other related discipline.
• 2-5 years of Technical/Application Support experience on various technology platforms.
• Responsible and proactive approach to resolving problems, and being able to have a structured approach to problem-solving.
• Open to work shift work and be on on-call rotation.

Working within the Embedded SRE organisation, the Application Support Analyst will be handling the day-to-day operations including handle, triage and escalate on alarms and issues that may arise.

Job Responsibilities

• Provide Level 1 troubleshooting support and response, and be on standby up to 12h a day during the week of standby.
• Log, escalate and follow through with issues, ensuring that issues are resolved.
• Review and improve our alarms and alarm response.
• Periodic reviews and submission of the capacity needs of the business.
• Support and/or drive disaster recovery response drills.
• Deploy new versions of the software.
• Generate reports on the operational workloads, review capacity needs of the business, support and/or drive disaster recovery response drills.

Requirements

• Diploma/Bachelor's Degree in Computer Science or other related discipline.
• 2-5 years of Technical/Application Support experience on various technology platforms.
• Responsible and proactive approach to resolving problems, and being able to have a structured approach to problem-solving.
• Open to work shift work and be on on-call rotation.

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Job Description

Your Career

The Engineering TAC (ETAC) team is an exciting crossroads between Technical Assistance Center (TAC) and Engineering. This team is uniquely empowered to drive decisions and to be the thought leaders within the Global Customer Support organization at Palo Alto Networks. On any given day, members of the team may work with cutting-edge new hardware and software projects very early in the product life cycle, develop and deliver advanced technical training, assist a support engineer with a challenging customer issue, replicate a complex issue in our lab, evaluate customer network design, or help improve features for supportability and usability that shape the future of our products. Our roles are very hands-on and have a high impact on the company.

We are a relatively small global team consisting of top performers with a support or engineering background. You’ll enjoy networking and collaborating with key contacts outside your own area of expertise such as Product Management, QA, Engineering, Sales, and more, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. You will regularly not just participate in but lead technical discussions with cross-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. You are a good candidate if you are the type of person who asks “why” as opposed to just accepting an answer.

Your Impact

• Enable TAC support teams by providing deeper technical expertise and guidance for NetSec platforms (NGFW, Cloud NGFW, SASE) - This includes not only structured training throughout the year but also includes ad hoc sessions and Q&A in-person and remotely
• Work directly with Engineering on cutting-edge new product development - With your combined technical expertise in our state-of-the-art cybersecurity platform, and knowledge and skills learned from prior technical support experience, as an ETAC engineer one of your primary responsibilities is to define supportability and usability requirements for new products during the design phase as well as post GA via enhancement requests
• Develop and deliver expert level training materials for TAC support and Engineering teams - Training is a key component of the day-to-day success of support - An ETAC engineer has the highest level of expertise amongst support teams, and is responsible for staying up to date with technical details on Palo Alto Networks new products and industry in general - You will share those details with TAC via advanced technical documentation and training sessions
• Develop advanced troubleshooting focused tools and scripts to help solve complex customer issues and improve product supportability
• Work with TAC to provide expert-level technical support of customer issues that involve very complex network topologies, architectures, and security designs
• Own critical and executive level issues for LAN/WAN and NGFWs - You will work primarily with Customer Support and Engineering with the focus on assisting them with identifying and resolving customer issues - This usually means working with the TAC case owner and development engineering on a replication or verification and communicating updates
• Lead in Identifying problems and taking actions to fix them across support and product life cycles - Sometimes there are opportunities to catch a problem before it is escalated or becomes widespread - ETAC is positioned to identify or help in these unplanned projects that result in a better customer experience, and is also empowered to help implement enhancements and automations that save time and provide better security and usability
• Help drive and enable ML/AI related projects

Qualifications

Your Experience

• Minimum of 6 years of professional experience
• Technical Support or Development experience supporting enterprise customers with very complex LAN/WAN environments
• Deep understanding of TCP/IP and advanced knowledge of LAN/WAN technologies, expertise with general routing/switching, Routing protocols (e.g BGP, OSPF), branch and DataCenter Architectures
• Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL
• Expertise with Cloud services and Infrastructure
• Familiarity with C, Python, or at least one scripting language - You’re not applying to be a developer, but you should have some experience in automating moderately complex tasks
• Experience with Palo Alto Networks products is highly desired
• Understand how data packets get processed - Devices shouldn’t be a “black box”, you should know what is happening to a packet at different stages and how that can impact problems
• Excellent communication skills with the ability to deliver highly technical informative presentations - You’re not being hired to answer phone calls from the queue, but you will speak with customers from time to time as well as to developers, sales engineers and the rest of your team
• Proficiency in creating technical documentation using applications such as Powerpoint/Google Slides or knowledge-base/intranet platforms such as Lumapps, Jive or Confluence
• Willing to work flexible times including occasional weekends and evenings - The ETAC team does not work on shifts - However, some critical situations could call for after-hours activities as well as weekend on-call

Additional information

The Team

To stay ahead of the curve, it’s critical to know where the curve is, and how to anticipate the changes we’re facing. For the fastest growing cybersecurity company, the curve is the evolution of cyberattacks, and the products and services that dedicatedly address them. Our engineering team is at the core of our products – connected directly to the mission of preventing cyberattacks. They are constantly innovating – challenging the way we, and the industry, think about cybersecurity. These engineers aren’t shy about building products to solve problems no one has pursued before. They define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

Our engineering team is provided with an unrivaled chance to create the products and practices that will support our company growth over the next decade, defining the cybersecurity industry as we know it. If you see the potential of how incredible people's products can transform a business, this is the team for you. If you don’t wait for directions, instead, identifying new features and opportunities we must just get better, this is your new career.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Responsibilities:

1. Training Needs Analysis:

• Conduct thorough needs assessments to identify gaps in knowledge and skills within the organization.
• Collaborate with key stakeholders to understand specific training requirements and objectives.

1. Curriculum Development:

• Design and develop detailed curriculum plans that align with organizational goals.
• Ensure the curriculum is adaptable for different learning styles and modalities.

1. Training Material Creation:

• Develop a variety of training materials including, but not limited to:
• eLearning modules
• Instructor-led training guides
• Job aids and quick reference guides
• Interactive workbooks and manuals
• Video tutorials
• Utilize multimedia elements (graphics, audio, video) to enhance learning experiences.

1. Instructional Design & Development:

• Apply instructional design theories and models to create structured and engaging training programs.
• Develop storyboards and scripts for multimedia content.
• Ensure all training materials are user-friendly, accessible, and adhere to industry standards.

1. Assessment & Evaluation:

• Create assessment tools to measure the effectiveness of training programs.
• Analyze training outcomes and provide recommendations for improvement.
• Implement evaluation processes to gather feedback from learners and stakeholders.

1. Support Operations:

• Assist in the implementation and management of learning management systems (LMS).
• Provide support in organizing and facilitating training sessions, both virtual and in-person.
• Offer technical support and troubleshooting for training-related issues.
• Collaborate with the operations team to ensure seamless integration of training programs into daily workflows.
• Liaise with vendors to oversee their deliverables whenever there's a need to augment the development of contents.

1. Continuous Improvement:

• Stay updated with the latest trends and technologies in instructional design and training.
• Propose innovative solutions to enhance training effectiveness and efficiency.
• Continuous review and update of training materials to ensure they remain current and relevant.

1. Collaboration & Communication:

• Work closely with subject matter experts (SMEs) to gather and validate content.
• Maintain clear and consistent communication with project stakeholders.
• Document relevant processes and maintain records of training development and implementation.

Minimum requirements:

• Proven experience in instructional design and curriculum development
• Ability to navigate learning management systems
• Proficiency in course development software (e.g., Articulate, Storyline360, Adobe Captivate, Toonly)
• Clear and effective curriculum-planning skills
• Basic understanding of HTML and Flash
• Excellent project management skills

Skills/qualifications:

• A degree in instructional design, education, or a related field
• Ability to use instructional materials and resources effectively
• Critical-thinking skills
• Concrete verbal and written communication skills

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for System Engineers to join their team and contribute to their ongoing success.

Locations available: Ang Mo Kio/Yio Chu Kang area / Changi

Job Responsibilities:

• Develop dynamic and responsive web interfaces using modern frontend technologies such as HTML5, CSS3, and JavaScript.
• Participate in code reviews and provide constructive feedback to maintain code quality.
• Collaborate with backend developers to integrate frontend interfaces with server-side logic.
• Implement and maintain state management solutions using libraries like Svelte or React.
• Ensure cross-browser and cross-device compatibility of web interfaces.
• Optimize web applications for speed and scalability.
• Collaborate with the Product Owner to implement designs that align with user needs and business requirements.

Requirements:

• At least 3 - 4 years’ Frontend Developer experience
• Proficient with frontend technologies such as HTML, CSS, JavaScript, and related frameworks
• Meticulous & strong attention to detail
• Experience with Agile development or with relevant SCRUM related experience will be a strong advantage
• Diploma or Degree in any IT discipline or equivalent

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

5 days’ work week 0830 to 1800;

fix off on Sun and rostering off day on Sat, Tue, Wed or Thu

This position is to manage and update customer pertaining to Air Import Shipments activities

Job Description:

• To monitor closely assigned customers’ inbound shipments

• Work closely with respective overseas offices to monitor its uplift at point of export till its arrival

• Update customers promptly of delivery date and if any irregularity to inform them

• Maintain close communication with overseas offices, internal customers, authorized contractors and ground handling agents to track closely its arrival and customs clearance

• Other ad-hoc duties as assigned by his/her immediate superior and/or manager

• Some basic skills in Microsoft office Requirement

-Training will be provided

Working Hours 5 days work week:

1st Shift-7.00AM to 3.00PM ,

2nd Shift -3PM to 11PM ,

3rd Shift-11PM to 7AM)

Job Summary

The role is responsible for ensuring the proper functioning, safety, and upkeep of equipment, machinery, and facilities. The primary objective of the Maintenance Technician is to minimize downtime, maintain operational efficiency, and contribute to a safe working environment.

Role and Responsibilities

1. Equipment Maintenance:

a) To perform routine inspections, preventive maintenance, and able to repair basic equipment including mechanical and electrical systems.

b) Diagnose basic to intermediate troubleshoot problems and implement appropriate solutions to restore equipment functionality.

c) Maintain accurate records of maintenance activities, repairs, and replacements.

d) Perform preventive maintenance work assigned.

2. Facility Upkeep:

a) Conduct regular inspections of the facility, safety hazards, and cleanliness concerns.

b) Coordinate and perform basic to intermediate repairs and adjustments to maintain a safe and well-maintained working environment.

c) Minimize downtime due to equipment breakdown.

3. Safety and Compliance:

a) Adhere to safety protocols and guidelines while performing maintenance tasks to ensure the safety of oneself and others.

b) Collaborate with relevant departments to address safety and compliance concerns promptly.

4. Equipment Installation and Calibration:

a) Assist in the installation and setup of new equipment, machinery, or systems.

b) Support basic to intermediate process modification and project.

5. Inventory Management:

a) Maintain an organized inventory of spare parts, tools, and supplies necessary for routine maintenance and repairs.

b) Works with Maintenance inventory and facility team to order and restock supplies as needed to minimize downtime.

6. Collaboration and Communication:

a) Collaborate with other maintenance team members and departments to address complex maintenance issues and projects.

b) Communicate effectively with supervisors, peers, and management regarding maintenance status, updates, and recommendations.

7. Training and Development:

a) To provide basic training to new and unskilled technician

Job Requirements:

• Minimum O level or equivalent; diploma/certificate or vocational training in maintenance or a related field is a plus

• Proven experience as a Maintenance Technician or similar role that strong in electrical

• Proficiency in using hand and power tools , experience in pump / gear box or motor repair will be at advantage

• Ability to diagnostic and problem-solving skills

• Strong attention to detail and organizational skills

• Excellent communication and teamwork abilities and proactive work attitude

• Knowledge of safety protocols and regulations

• Flexibility to work on-call or during off-hours, if necessary

• Proficient in Microsoft Excel, Words and PowerPoint, add advantage if familiar with CMMS

Your Role

• Set qualified sales appointments for the sales team to follow up on

• Maintain records of all telemarketing activities, including calls and follow-ups.

• Respond promptly to customer inquiries

• Identify and qualify sales opportunities to achieve weekly/monthly sales targets.

• Collaborate with the sales team to ensure seamless customer handover and follow-up.

• Conduct cold calling to clients for company’s products and services.

Requirements

• Full Training Provided (No Experience Needed)

• Comfortable to speak to customers on the phone

• Follow up with clients effectively

• Ability to work independently and meet daily targets

Mon to Fri 9am to 6pm