Location: Parkway Parade/ Great World

Basic + Performance Bonus

Main Responsibilities

• To take orders and serve
• Monitor the quality and quantity of all food and beverage items served
• Provide a courteous and professional service at all times
• Maintain high standards of sanitation and cleanliness
• Has shift responsibilities and is accountable to all superiors for the smooth running of the section/area designated
• To attend roll call
• Attend all training assigned by Training Department, Human Resource or the Manager
• Adhere to the operations and procedures and suggest improvements to the superiors

Requirement

• Hygiene cert
• Positive, team-oriented, approachable

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Location - North East (Tampines)

Highlights:

- MNC
- Semicon Manufacturing
- C&B / L&D
- AWS + VB

Job Responsibilities:-

Compensation and Benefits

1. Oversee and be responsible to ensure compliance to all legal statutory regulations and head quarter’s requirements in C&B function e.g. MOM and employee related, RBA etc .
2. Ensure competitiveness in compensation with benchmarking with companies in manufacturing/ contract manufacturing/ semicon industries.
3. Plan and oversee that the yearly merit increment and appraisal process is executed and completed timely.
4. Propose competitive compensation package for salary adjustment including promotion and upgrade cases.
5. Execute bonus planning proposal and oversee the payout activities are done in accordance to guideline and approved budget.
6. Drive and participate in annual budgeting exercise.
7. Maintain current knowledge on market issues and changes in government regulations affecting Company compensation and benefits system.
8. Develop and maintain HR related procedures and document for this process.
9. HRI and HRMC Liaison.
10. Drive or implement continuous improvement practices and HR projects in the organization.

Training & Development

1. Provide guidance to HR Administrator in aspect of Training & Development
2. Oversee the training and development needs of employees to enhance overall skills and career development with the aim of attaining business objectives.
3. Source, recommend programs and identify training needs analysis using the competency model.
4. Act as an internal consultant to build and facilitate the implementation of learning and development solutions.

Requirements:

• Must hv experience in manufacturing industry
• Degree holder preferably in HR Management.
• Minimum 5 years in managerial capacity and preferably in manufacturing environment.
• Knowledge of Singapore employment laws and regulations, HR best practices, C&B analysis and training related function.
• Strong analytical, interpersonal and communication skills (oral and written).
• Meticulous, flexible, open-minded and possesses positive attitude.
• Hands-on and be able to engage the teams.
• Knowledge and experience in handling Responsible Business Alliance (RBA) requirements is an advantage.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Senior Recruitment Executive (Construction)

The Role:

• Proactively liaise with department managers on their resource requirements
• Prepare and post recruitment advertisement
• The administrative work of recruitment activities which include but not limited to printing of resumes; arranging and preparing of interviews, creating and maintaining the resume data-base, etc
• Posting of job advertisements at various job portals
• Provide support in the processing and full administration of work pass applications and coordinating and accommodation arrangement if any.
• Compile all documents according to new hire check list
• Conduct screening, interviewing and selection assessments
• Provide timely feedback on sourcing status and proactively provide recommendations to resolve barriers and challenges encountered
• Involve in various recruitment activities
• Ah-hoc projects and any other duties as assigned

Benefits:

• Salary range, $3,900 - 4,500
• Variable Bonus, 1 - 3.5 months
• Working location: Tai Seng
• Working timing: 8:30am – 6:15pm, Monday to Friday

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Gisalle Lim

Registration Number: R23115299
AlwaysHired Pte Ltd
EA Licence No: 24C2293

Responsibilities:

● Making & receiving customer inquiry calls

● Handling customer complaints

● Collecting & analysing customer feedback

● Responding to customer reviews

● Support software training & software installation with customer

● Intervention driver fatigue cases for commercial bus & SME companies

● Assist in the retrieval of camera footage for customers

● Prepare usage report for sales team for grants claim

● Prepare telematic reports for customers to improve driver behaviours & help

reduce accident cases

● Data analytics for software & product accuracy

● Back-end QC check for new vehicle installation project

● Observe & monitor for server performance

● Arrange CCTV installation or maintenance booking with the customer

Additional Information:

● Interpersonal and customer service skills

● Analytical and problem-solving skills

● Multitasking and organizational skills

● Ability to answer a high volume of calls and/or emails daily

● Ability to share work among the customer service team

● Attentiveness and patience

● Time-management skills

● Ability to find positivity in any situation

● Diploma /Degree education background can also apply

Mon to Fri 9am - 6pm

This position will be based in Singapore , reporting to procurement manager .

Expected to use their specialized knowledge to maintain an efficient procurement system to supply cost effective materials and services to support the company’s operations.

Job Responsibilities

Procurement Operations and Data Maintenance

• Support the procurement end to end function and other relevant departments and communicate any supply problems which may impact on business operations. Act as an interface between suppliers and relevant departments on purchasing processes and new projects and activities.

• Maintain system integrity of supplier’s info in the ERP system, such as items suppliers connect, purchasing agreements and supplier basic data like MOQ, order multiple, purchasers responsible and supplier maintenance.

Sourcing

• Conduct business review meetings with key stakeholders to assess risk, review future strategies, and identify potential cost down, new programs and improvement opportunities or mitigate the risk.

• Create and review opportunities on alternative materials and or suppliers to meet the business unit objectives in procurement activities and deliver best values and business savings.

• Collaborating with quality team to understand company/s needs as well as work with our existing/new suppliers to determine company strategic alignment.

SNOP

• Understand the trend of raw material / feedstock related, update the information to commercial team, provide analysis on costs, new and cost savings activities. Develop strong partnership with suppliers.

• Monitor market trends, competitor strategies and market suppliers, provide analysis on costs, new and existing and review cost to achieve savings. Establish r/s with suppliers to leverage the needs in term on tight supply situation as well as to be ahead of the market requirement.

• Contribute and communicate the impact on Procurement activities to new business initiatives and projects. Involve in Global procurement project activities.

Vendor Management

• Assess and evaluate supplier’s performance reviews, compiling data relating to supplier performance to enable evaluation.

• To audit supplier supply capability and quality standard when required. Maintain proper documentation in accordance with ISO procedures.

Job Requirements:

• Degree Holders with at least 5 years of working experience in end to end procurement related field in manufacturing environment

• At least 5 year(s) of working experience in related field preferably in petrochemical or polymers related industry

• Possess strong sourcing and negotiation skills.

• Accountable team worker, proactive, problem solving and analytical abilities.

• Strong interpersonal and communication skills to work productively and collaboratively with multi-functional teams to achieve business goals.

• Candidates with good experience in petrochemical raw material commodity price trend analysis will be at advantage

• Familiar with SnOP process would be added point

• This position required to manage overseas vendor from China

Mon to Fri 8.30am - 5.30pm

Company’s Profile:

Our client, a security solutions provider has been established for more than 25 years, with a strong reputation in the industry. They specialize in delivering comprehensive turn-key security systems, from design and integration to maintenance and support and serve clients in government, trade and commercial sectors. They are now looking for a UX Designer/Web Developer to join their expanding team!

Location: Tampines

Job Responsibilities:

• Involvement in the entire software development life cycle including application development, implementation, testing, maintenance and documentation
• Responsible for the development, installation, configuration and customization of Enterprise products and/or software services and cloud platforms
• Designing and implementing scalable web services, applications and APIs
• Perform troubleshooting & debugging software defects
• Writing, testing clean and secure code to ensure responsiveness and efficiency
• Staying abreast of latest technologies and work with R&D team on conceptualized design of prototype and Proof-Of-Concept (POC) into eventual solution for end user’s business cases

Requirements:

• At least 3 - 4 years' Software Engineer/Developer working experience
• Proficient with one or more back-end programming languages / frameworks such as .NET/.NET Core, Java Spring Boot or Python
• Proficient in JavaScript and one or more front-end frameworks such as React or Angular
• Degree in IT, Computer Science or equivalent

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for System Engineers to join their team and contribute to their

ongoing success.

Location: Ang Mo Kio/Yio Chu Kang area

Job Responsibilities:

• Providing technical consultancy advice relating to system design and configuration.
• Implement system infra expansion design and configuration Monitor System Performance.
• Assisting the customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged.
• Resolving system incident/ problem onsite.
• Escalating unsolvable problems and service requests to the System and/or Software Engineer and reporting the escalation to the Operation/ Project Manager.
• Applying operating system updates, patches, and configuration changes.
• Maintaining the configuration of the system.
• Liaising with OEM/Vendor/subcontractor for technical support.

Requirements:

• At least 1 – 2 years’ onsite Systems Engineer experience
• Good understanding of Infra system design
• Excellent communication skills with customers
• Keen sense of urgency for service performance issues
• Diploma or Degree in any IT discipline or equivalent

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)

• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions

• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications

• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Dispatching all incoming tickets for the Service & Support team

• Responsible for assigning, resolving and escalating user request tickets

• Collaborate with other IT Teams on Projects

Front-End - DotNet, MVC

Responsibilities

• Collaborate with internal teams to produce quality applications

• Write clean, scalable code using .NET programming languages

• Test and deploy applications and systems

• Revise, update, refactor and debug code

• Improve existing software

• Develop documentation throughout the software development life cycle (SDLC)

• Provide technical support

Requirements

• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• In-depth knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

• Familiarity with architecture styles/APIs (REST, RPC)

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Provide smooth and efficient operation support to the cash remittance team and part take in the UAT for the SWIFT ISO20022 project.

Functional

Co-ordinate and provide effective back-office support, not limited to the followings:

1. Transaction Processing:

• Initiate and process remittance transactions (e.g., SWIFT, local payments) accurately and within established timelines.
• Verify the completeness and correctness of remittance requests, including account details, payment instructions, and documentation.
• Ensure all transactions (outward and inward) are processed accurately and timely and in compliance with set procedures, controls and guidelines.
• Ability to perform an effective and accurate dual controls role on transaction

2. Transaction Reconciliation:

• Reconciliation of position with agent banks and internal GL accounts

3. Compliance and Documentation:

• Ensure compliance with Standard Operation Procedures (SOP), sanctions screening and regulatory requirements.
• Maintain proper records of transactions and related documents for audit purposes.

4. Coordination and Communication:

• Liaise with internal teams and counter-parties to resolve discrepancies in remittance requests.
• Communicate with stakeholders to confirm instructions or clarify details when necessary.

5. System Usage:

• Utilize remittance processing systems and tools for data entry, validations, and approvals.
• Perform daily reconciliations of processed transactions against system records.

6. Risk Mitigation:

• Identify and escalate potential risks or unusual transactions to the compliance team.
• Ensure all transactions meet the organization's risk management policies.

7. Reporting:

• Generate and share daily/weekly transaction reports with relevant stakeholders.
• Monitor and track pending transactions to ensure timely completion.

(II) SWIFT ISO Project UAT Support:

1. Requirement Analysis:

• Review business requirements and functional specifications to understand system functionality.
• Collaborate with stakeholders to identify test objectives and acceptance criteria.

2. Test Case Development:

• Develop detailed test cases and scenarios for remittance system functionalities, including edge cases.
• Ensure test coverage for all aspects of the remittance lifecycle, including initiation, processing, and settlement.

3. Testing Execution:

• Conduct functional, regression, integration, and performance testing on remittance platforms.
• Validate system outputs against expected results, including compliance checks and error handling.
• Support User Acceptance Testing (UAT) by coordinating with end-users, preparing test environments, and resolving reported issues.

4. Defect Management:

• Log and track defects using a defect management tool, providing detailed descriptions and reproduction steps.
• Work closely with project team to troubleshoot and resolve issues.

5. Documentation and Reporting:

• Document test results, test plans, and test execution reports.
• Provide regular status updates to project managers and stakeholders.

6. Compliance and Security Testing:

• Verify that the remittance system adheres to compliance and data security regulations.
• Ensure proper validation for data encryption, transaction limits, and audit logs.

7. Others

• To carry out any other duties as directed by the Company Management
• Respect HL Bank’s culture and play an active role in the communities

Education/ Qualification

• Diploma level and above

Experience and Requirements

• Prior experience in banking, especially in the area of cash remittance and SWIFT, would be preferred.
• Meticulous and with great eye for detail
• Independent, self-motivated and team player
• Strong time management, organizational and follow up skills
• Ability to troubleshoot issues and suggest process improvements.

This role handles frontline operation role at the workshop

Responsibilities

• Managing all frontline operation in an efficient manner.

• To meet Customer requirements and Principal standard.

• To achieve KPIs target set for all Upselling Programs

• Liaise with the Workshop-in-charge at all times to ensure smooth process flow until the vehicle has delivery after repair.

• Coordinate service operation matters with other franchises (Ad hoc basis).

• Manage WIP invoicing.

• Achieving quality service & maintaining good customer relations

• Attend to all complaint/feedback related to customer issue.

• Monitor KPIs target set for all the up-selling program and take initiative to meet or exceed the targets

• Assist in rolling out new program to up-sell new product within the centre

• Assist in overseeing of on-time delivery of repair vehicle

• Participate in Ad-hoc Project.

Requirements

• Diploma / Degree in Automotive / Mechanical Engineering

• At least 3 years of working experience

• Good communication and interpersonal skills

• Able to work independently and is a strong team player

• Valid Class 3 driving licence

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

The role includes business development, trust administration, client relationship management and client advisory.

Business Development of Trust Services:

• Attend to client enquiries, attend meetings with prospective clients, prepare proposals for new business, and assist in business development activities.
• Ensure that new business acquired are in compliance with regulatory requirements and to reject business with unacceptable business or reputational risks.
• Active involvement with initial client on-boarding process, be responsible for the collection of the establishment fee and to liaise with clients on trust set-up and initial asset injection.

Trust Administration, Client Relationship Management and Client Advisory:

• Act as point of contact for clients, liaise with clients on the administration of trust accounts.
• Day-to day duties includes attend to client queries, coordinate trust account activities, carry out trustee function, and properly document the account files.
• Carry out day-to-day unit trust administration duties for unit trust accounts and ensure that net asset valuation reports are prepared and delivered to unitholders on timely basis.
• Assist in the opening of banking and custodian accounts on behalf of trust accounts.
• Conduct periodic review of assigned trust accounts to ensure that they are being administered in accordance with company policies, jurisdiction and legal requirements.
• Ensure that all accounts met regulatory requirements and to report any breaches.
• To acquire and enhance technical skills where required, keep abreast of market developments.
• Acting as Deputy for Senior Manager.
• Supervise junior and senior trust officers.
• Any additional ad-hoc tasks/projects assigned.

Requirements

• Minimum 2 years of working experience for Senior Trust Officers, in wealth planning, trust and other fiduciary services. Working experience is unit trust administration preferred.
• Professionally qualified – STEP or ICSA or studying towards the qualification.
• Strong technical knowledge in trust, tax, accounting and company law.
• Able to assist in reviewing of trust and related documentation.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”. We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Khor Khang Qin

EA Personnel Reg No: R22109669

Objectives of the position:

The Purchasing Planning Executive must be a data-driven, strong analytical skills and creative team player who can provide critical solution effectively in order to fulfil high levels of customer satisfaction in current dynamic supply chain network.

As one of the key player in APAC Control Tower Purchasing Planning team, the individual will be expected to implement the demand planning strategies for accurate forecast and inventory optimization to achieve the goals of department and group.

Key Responsibilities:

1. Inventory Management - Plan and update the appropriate system parameters promptly according to monthly consumption, optimize stock level to meet inventory objectives.

2. Order Management - Facilitate Purchase Orders and ensure the information update in SAP. Follows up on orders ensuring that materials are shipped and delivered on promised dates.

3. Coordinates on all aspects with stakeholders on inbound shipment, update in SAP promptly and accurately, filing shipping documents for goods receiving activities, verifications of invoices to avoid mis-match

4. Cross trade shipment management - Facilitate and coordinate with stakeholder for direct drop shipment from factory to customer, with application and compliance of Free Trade Agreement for customer import duty rebates

5. Claim Management - Process claims where defects are related to the Vendor

6. Material Master Management - To maintain and ensure Material Master in SAP up to date (Standard length, HS code, plan delivery time...)

7. Ensure the operation quality and efficiency to meet customer requirements while complying with the company policies

8. Any other ad-hoc duty or projects as assigned by Manager

Skills & Qualification:

• Minimum Certificate in Supply Chain/Purchasing/Materials/Logistics management

• More than 1 years’ experience in supply chain operations

• Knowledge of SAP system preferred

• Proficient in MS Office, particularly in MS Excel or Excel Advance applications

• Creative problem-solving skills, data-driven analytical and reasoning skills

• Experience managing 3PL partners

Mon to Fri 8.30am - 5.30pm

Responsibilities:

• Conduct maintenance and repair tasks on CCTV systems installed in buses

• troubleshoot and diagnose issues with CCTV equipment

• Repair or replace faulty components as needed to ensure proper functionality

• Perform routine inspections and preventive maintenance on CCTV systems

• Record and maintain accurate documentation of repair activities

• Follow safety protocols and guidelines while working in various environments

• Maintain cleanliness and organization of work areas and equipment

• Meet the KPI set by the department

Additional Information:

• Diploma or Electric Certification

• Ability to enter data accurately in Excel or similar software

• Strong multitasking skills with the ability to prioritize tasks effectively

• Basic knowledge of electronics and CCTV systems

• Ability to work independently and as part of a team

• Willingness to work night shifts as required by job demands

5 work days per week

7pm - 4am

8pm - 5am

1) Lead and Manage the full Sales Planning and Reporting process (incl. Production, Wholesale, Retail, Order intake & Stock management)

· Lead the Sales Planning Process with Central Sales Operations and the Regional team (incl. monthly ROPS plans) and coordination of the sub hubs into the plans

· Take the sales lead in incorporating the Sales Funnel Management into the derivation of sales plans and steering of sales success

· Manage monthly derivation, collection and analysis of Bentley Luxury Segment (BLS) data

· Lead the definition of Long Range Sales Planning (Planning rounds, retailer targets etc.)

· Lead and steer the annual Business Plan Retailer Target inputs as well as quarterly reviews from a Sales perspective

· Manage the volume allocation process in conjunction with Central and all members of the Regional Team responsible through order management

· Take responsibility for the monthly, regional Sales & Stock Reporting (SSR) process

· Planning of launch car and limited edition volumes

2) Revenue Management and Reporting (incl. Options and Mulliner)

• Leading the overall Options/Mulliner business by developing and generating reports enabling full transparency over options and Mulliner uptake within the region

• Leading the overall Revenue Management topic from a sales perspective by gaining full knowledge and transparency of contributions per market/retailer and developing/generating tools and reports to best demonstrate revenue performance

• Cross-functional collaboration with other departments to ensure alignment and understanding of revenue management topics as well as acting as the key touchpoint within the sales team for both the BMAP IBP Manager, and BML counterparts

• Provide suggested solutions leading to improved revenue generation (quality of sales), and lead related revenue generating projects

• Provide suggested solutions leading to improved Options/Mulliner uptake, and lead related revenue generating projects

3) Sales Campaigns & Tactical Support Management

• Oversee regional tactical budget, in conjunction with Sales team and Finance

• Create relevant applications/campaigns and approvals.

• Support in compliance within tactical claim process between retailers, region and BML.

• Manage effective and timely payments of tactical support.

4) Long Range Planning (Planning Round Process - PR)

• Ownership of the annual Planning Round (PR) process with BMAP and acting as the key touchpoint for BML during PR planning phases

• Steering of overall process including APAC sub hub inputs and planning, as well as utilising competitor knowledge gained through BLS exercises to validate or challenge BML-proposed long range planning

• Cross-functional alignment with other departments within BMAP as well as stakeholders within sub hubs to ensure transparency and buy-in to PR plans

• VW Group alignment where necessary to ensure PR plans are aligned with overall VW Group ambitions in certain markets where applicable

Requirements :

-2-3 years relevant experience

-Automobile industry with region exposure would be at advantage

-Possess good attitude and able to work with cross functional team

Mon to Fri 9am - 6pm 1D Hybrid

The L1 System Engineer is responsible for:

• To provide 24 x 7 support for Data Center running on 12 hours shift
• Assisting the Customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged.
• Resolving the incident/problem onsite.
• Escalating unsolvable problems and service requests to the System and/or Software Engineer and reporting the escalation to the Project Manager.
• Generating the relevant administrative records and reports.
• Introducing and integrating new technologies into existing environments.
• Applying operating system updates, patches, and configuration changes.
• Adding, removing, or updating user account information, resetting passwords, etc.
• Answering technical queries
• Maintaining the configuration of the system.
• To implement Service Request and Change Request
• Contacting OEM/Vendor for technical support

Requirements:

• Diploma / Degree in Computer Science, Computer Engineering, Information Technology
• Preferably with Microsoft Certification and/or ITIL certification.
• Good Knowledge of following products will be advantageous:
• -Linux
• -Unix
• -Active Directory/DNS
• -Microsoft Azure Stack
• -Microsoft Windows 2008-2016
• -Commvault Backup and Recovery
• -Symantec Endpoint Protection
• ITIL certification will be an advantage.

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Key Responsibility

The Customer Experience Manager steers the strategic planning process to secure an excellent customer experience for all customers. This position entails overseeing the inside sales function within the Singapore office and carrying the responsibility for supporting the marketing, sales, and service functions. Generally, the Customer Experience Manager coordinates, plans, and supervises a company's Inside Sales team, aiming to ensure the optimized interaction between the company and its customers and lead the team to achieve the Departmental KPIs and goals.

This role will be based in Singapore, is part of the Sales Department and reports to the Country Sales Manager. The main tasks and responsibilities are:

• Responsible for the leadership and management of the inside Sales function in the Sales Center

• Responsible for coaching, mentoring, and developing the Inside Sales Engineers

• Ensure strategic alignment of the local organization with the group strategy.

• Responsible for the implementation and communication of the strategic plans in conjunction with the local key stakeholder

• Lead & drive the Customer Experience Management (CXM) program.

• Work with respective stakeholders to provides insights, tools, methods, and trainings for the team to become truly customer centric.

• Developing and implementing strategies useful in improving customer relationship, dedication, and satisfaction.

• Establish communication channels through which Customers can reach out to us easily and effectively.

• Collect, analyze, and interpret customer interactions data to identify requirements and information useful in optimizing customer experience.

• Work closely with Sales / Marketing departments to analyze customer’s feedback and develop activities/events effective for improved customer experience.

• Work with Corporate Team (HQ) to conduct surveys to gather information on customer opinion of rendered services.

• To work with respective stakeholders to grow Company’s Digital business.

• To work closely with External Sales in a team approach to serving the customers.

• Guide and direct the activities of Inside Sales Engineers to ensure their interactions with customers reflects positively on the company.

• Mentoring of Inside Sales Engineers to ensure compliance with set standards of courtesy and professionalism.

• Good understanding on processes for costings, quotations and proposals using CEP, SAP system.

• To provide guidance to team on technical advisory, project proposals follow-up, negotiations, closing project orders and customer liaison.

• Any other tasks might be required by the Company to support the business strategy.

Requirements

• Degree in Engineering or related studies (Electrical, Chemical Mechanical or Process)

• Work Experience in MNC and similar industry will be an advantage

• At least 3 years of relevant management experience

• Experience in managing and leading teams in a dynamic work environment

• Knowledge of relevant products and industries

• Technical knowledge of process automation and instrumentation

• Knowledge of SAP and Salesforce

• Good communication, presentation, and interpersonal skills

• Strong analytical and strategic thinking skills

• Work independently as well as in a team

• Ability to absorb new knowledge continuously and learning on the fly

• Good Time Management and Proactiveness

• Possess strong leadership skills

Working hours: Mon to Fri, 8:30am to 5:30pm

manpower supervisor manages a team of employees, ensures they perform well, and helps the business run smoothly. They are responsible for creating schedules, delegating tasks, and providing feedback to employees.

Responsibilities

• Manage workflow: Create schedules and delegate tasks to ensure employees are working efficiently
• Monitor performance: Evaluate employee performance and identify areas for improvement
• Set goals: Establish goals for employees and ensure they are meeting them
• Train new employees: Provide training and orientation to new employees so they understand company policies and procedures
• Ensure compliance: Ensure employees are following company policies and relevant regulations
• Address issues: Resolve employee concerns and complaints
• Report to management: Provide performance reviews and reports to senior management
• Ensure safety: Ensure the work environment is safe, secure, and healthy
• Meet deadlines: Ensure employees meet deadlines for key projects and tasks

Skills and traits

• Excellent communication skills
• Eye for detail and accuracy
• Reliable, with high integrity and strong work ethic
• Ability to work as part of a team
• Professional appearance and attitude
• Proactive organizational skills

Responsibilities:

- Leads new product design, development activities of connectors, wire harness and electronic packages.

- Responsible for managing pre-engineering, product design development of new products.

- Performs value analysis, value engineering and troubleshooting.

- Manage a team of Product Design engineers and responsible for products’ lifecycle.

- Guide team in performing data analysis, yield enhancement, product cost reduction and device reliability improvement.

- Develop market-specific connector products and optimizing product designs and yields.

- Initiate and implement improvement processes to improve efficiency and sustainability in productions.

- Communicate technical information to non-technical stakeholders, and building relationships with suppliers and customers.

- Ensure processes meet quality standards and safety compliance requirements.

Requirements:

- Degree / Diploma in Mechanical Engineering/ Electrical Engineering and or other related certifications.

- Possess relevant connectors industry knowledge and expertise

- At least 8 years of experience involved with product engineering (design and development)

- Experienced in leading a team

Mon to Fri: 8:15am to 5:30pm

Job Summary

This role responsible for inventory management and inventory control in Accounting System and Warehouse.

Job Description:

1. Responsible for Company’s inventory management and maintenance.

2. Responsible for monitoring stock movements and maintenance at third party locations.

3. Responsible for managing the physical loading, unloading, storage of inventory and picking / packing when required.

4. Ensure compliance with inventory control processes with respect to movement of stock, item planning and control, re-order level, monitoring of non-moving items, timely discarding of approved scrap items.

5. Responsible for appropriate classification, segregation and maintenance of stock in designated areas.

6. Ensure appropriate documentation is maintained, referenced and filed.

7. Ensure compliance with inventory related updating in Accounting System.

8. Responsible for periodic stock taking, updating and reporting to all stakeholders.

9. Ensure proper co-ordination and communication with teams across all Company locations.

10. Responsible for timely identification of inventory variances, reporting and maintenance of records for variances.

11. Responsible for introducing appropriate procedures for control lapse if any.

12. Responsible for daily & monthly MIS reports to the stakeholders on regular basis and as per the requests by the concerned department as and when required.

13. Responsible for safe handling of inventory.

14. Additional duties as may be assigned by the management from time to time

Requirements:

-Min Diploma or Degree

-Min 1 year working experience in related field

-prior experience in inventory management would be at advantage but not a must

-Possess knowledge of Microsoft excel

Mon to Fri 9am - 6pm

Sat 9am - 1pm

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

Mon to Fri 8.30am - 6pm

Job Description

• Assist in Account Payable and Account Receivable

• Contact oversea branch

• Emailing follow up account

• Assist in Simple GL entry

• Data entry and filing of accounting documents

• Other Ad hoc duties as assigned

Job Requirements

• ITE certificate or Diploma in Accounting

• 1 year of work experience in accounts or basic understanding of accounting.

• PC Literate, proficient in MS Excel and Word

• Experience in handling high volume of transaction

• Good communication skills and good team player

• Candidate with relevant experience will consider for senior position

Mon to Fri 8.30am - 6pm

Responsibilities:

- Responsible for daily basis service work and handling new installation projects and testing commissions for air-cooled and water-cooled chiller.

- Routine servicing of Commercial Chillers (Air-cooled & Water-cooled chillers) onsite.

- Routine duties includes maintenance, troubleshooting and repair to commercial chillers, AHU, FCU, VRV CRAC, VRV Systems, including tear down and rebuild (overhauling).

- Able to read specifications and drawings by contractors.

- Inspecting and testing systems to verify system compliance with plans and specifications and to detect/locate malfunctions.

- Organise and keep up with records and report all faults, deficiencies and other unusual occurrences, as well as the time and materials expended on work orders.

- Responsible for adjusting system controls to settings recommended by manufacturer to balance systems handling for all types of refrigerant.

Requirements:

- Diploma/Degree in Mechanical Engineering

- Minimum 2 years of technical experience with knowledge in air-conditioning, Chiller, ACMV or HVAC systems

- Resourceful with good analytical and interpersonal skills

- Strong communication skills

- Good team player with ability to lead and multi-task

- Possess Class 3 driving license will be an added advantage

Mon to Fri - 8am to 5.30pm

• Salary up to $4,300 with variable bonus
• Working location: Queenstown
• Experience in CRM is a MUST

Responsibilities:

• Conduct regular checks on dealer showrooms and service centers to ensure compliance with requirements.
• Manage and lead franchise brand ownership benefits programs and CRM activities.
• Manage CRM functions and processes to engage current and future customers.
• Oversee the Customer Feedback Management (CFM) system, ensuring live cases are closely monitored and promptly resolved.
• Acknowledge and address customer complaints/feedback within 24 hours, via phone or written acknowledgment.
• Follow up with low-scoring survey customers, working with stakeholders to resolve concerns.
• Manage the customer database to introduce loyalty programs
• Provide marketing support in terms of administration, customer service, and events

Requirement:

• Diploma in Business/Marketing or equivalent.
• 1 to 3 years of experience in a customer-facing work environment, including managing IT administration, such as Salesforce.
• Proficiency in Microsoft Office applications, particularly MS PowerPoint.

Interested candidates can forward their CVs in MS Word format to [email protected]

• Reg No. R1875181
• Triton AI Pte Ltd
• License no. 21C0661

Accountant (Construction)

The Role

• Manage and maintain the full set of accounts
• Managing company’s project performance
• Prepare quarterly reports for review and clearly present the results and status to various stakeholders on a regular basis
• Key personnel in maintaining, analysing, and forecasting project cost to project team and management
• Active involvement in budgeting and forecasting processes; administer and review all project forecasts and actual, explain and correct variances on a monthly basis
• Liaise with external auditors to conduct statutory audit and interim audit
• Actively reviewing and recommending measures for continuous improvement in project management and reporting processes
• Present updated financial data and actively attends project management meeting to review cost status
• Review and provide accurate project payment respond and invoices for payment

Benefits:

• Salary range, $4,500 - 6,000
• Variable Bonus
• Working location: Tai Seng
• Working timing: 8:30am – 6:15pm, Monday to Friday

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

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Gisalle Lim

Registration Number: R23115299
AlwaysHired Pte Ltd
EA Licence No: 24C2293