Who Are We Looking For

You will be interacting with customers, responding to their needs. Gather customer’s information and determine the issue by evaluating and analyzing the symptoms. You will follow up and make scheduled callbacks to customers where necessary. You will help build, maintain and troubleshoot the client's infrastructure. You will be working alongside other engineers to ensure highest levels of client service delivery.

Your duties & responsibilities should include, but are not limited to:

• Provide Level 2 / 3 IT support to End-Users & Infrastructure Devices (onsite / remotely)
• Deploy, Manage and Maintain servers and networks (L3)
• Troubleshooting Network and Server devices (Active Directory, GPOs, OUs experiences)
• Producing Reports to clients during Onboarding / Maintenance
• Ensuring Clients’ System Documentation is accurate and up to date
• Provide front-line IT support to employees via walk-ups, tickets, and MS Teams
• Maintain accurate ticketing processes and asset management tracking records
• Provide emergency requests / VVIP support / Project deployment outside of business hours
• Monitor, troubleshoot, and repair IT hardware and software
• Handle hardware and software sourcing / purchasing / liasing
• Write and update technical documentation for end users and the IT team
• Assist in Projects / Audits / Onboarding based task given by the IT team
• Liaising with 3rd party vendors

You’re Good At

• Good interpersonal skills
• Highly adaptable and flexible
• High level of ethics, values, integrity and trust
• High proficiency in both written and spoken English
• Windows Server Knowledge (AD, GPOs, OU Experiences)

Will Be Awesome If You Are/Have

• Highly disciplined and productive when working independently
• Takes initiative to identify gaps and develop solutions to close the gaps
• Good in follow up and follow through to complete tasks
• Powershell / CMD Line Scripting
• Deployment Knowledge (SCCM/Intune/Custom Imagings/Software Centers)

Your Qualifications

• Minimum 5 years of experience providing IT support in a corporate environment
• Experience in supporting and troubleshooting Windows 10, MS Office, Windows Server (ADFS/LDAP/WSUS) in a business environment

**Only shortlisted candidates would be notified**

**Only fully vaccinated with primary vaccination series may apply**

Job Summary

Provide day care services to the clients attending the Day Care and Dementia Care Centre, by assisting in their personal care and activities of daily living to ensure comfort and safety of the individual in accordance with the standards of St. Andrew’s Senior Care, and maintaining a clean, orderly and safe environment for the clients and assisting the clients in personal care and activities of daily living.

Job Description

• Porter clients (between drop-off point and centre, to and fro the gym for rehabilitation session).
• Help clients settle down upon arrival at the centre.
• See to the dietary needs of clients by serving meals to them and supervising their consumption.
• Supervise and/or assist clients in the various activities
• Assist clients who are require minimal supervision during toileting.
• Assist clients to settle down for a nap after lunch.
• Assist in the mobility of clients.
• Porter clients to and from Rehabilitation sessions.
• Conduct group programmes and activities for the clients under the supervision of the therapists.
• Participate in inservice training programmes designed and catered for upgrading of the staff.
• Be familiar with the fire evacuation route of the centre and safe management measures of the centre.
• Maintain good housekeeping.
• Carry out other duties as assigned from time to time.

Job Requirements

• Minimum Secondary Education with Certificate in Healthcare Support

Working Hours

• Monday to Friday / 42.5 hours per week (8.5 hours per day)

Working Location

• 11 Jalan Penjara, Singapore 149380

As a Senior Systems Engineer at IP-Tribe, you will join a team of dedicated engineers. In this role, you will work in technical environments to provide professional, high-quality support and assistance to our customers.

Our focus is on agility, and we seek someone who can ensure continuity in rapidly changing conditions. This involves close collaboration, working in cross-functional and self-organizing teams, enabling swift issue resolution, and maintaining strong relationships with demanding users and customers.

Responsibilities:

· Lead the response to support requests and escalations

· Provide technical support remotely and on-site

· Diagnose and resolve critical customer issues until closure

· Lead and conduct thorough testing of systems and solutions

· Perform scheduled 24/7 standby TAC (Technical Assistance Centre) duty

· Maintain good client relationships through proactive communication and solution delivery

· Track, manage, and report on work records, ensuring accuracy and timeliness

· Generate, compile, and analyze detailed job reports and metrics

· Lead, mentor and guide junior engineers, sharing expertise and best practices

· Lead continuous improvement initiatives, suggesting and implementing system enhancements

· Collaborate with cross-functional teams to drive project success and resolve complex issues

· Participate in the design and architecture of systems, and contribute to strategic planning

· Fulfil additional duties as assigned by the Manager

Requirements:

Experience & Knowledge

· Bachelor’s degree in Computer Engineering, Computer Science, Information Technology, Telecommunication Engineering or a related field from a reputable university

· Minimum of 7 years and above of experience in telecommunications with a proven track record in a senior or lead role

· Extensive experience with Linux Operating Systems, telecommunications, IP telephony, AWS cloud, Kubernetes, database systems, data networking, 3GPP diameter and HTTP protocols

· In-depth knowledge of Business Support Systems (BSS), Online Charging Systems (OCS), Policy and Charging Rules Function (PCRF), Diameter Edge Agent (DEA), and Diameter Routing Agent (DRA).

· Proficiency with any cloud platforms and services, including AWS, Azure, or Google Cloud Platform.

· Professional certifications in relevant areas (e.g., Firewalls, AWS, Red Hat, Database Systems, Kubernetes, Linux) are highly advantageous.

· Proven ability to handle complex technical issues and deliver high-quality support, in a pressurizing environment.

Skills and Personality:

· Ability to troubleshoot and resolve technical issues independently and efficiently

· Strong leadership and mentoring skills, capable of guiding and developing junior team members

· Highly motivated, results-oriented, and dedicated individual with the ability to drive initiatives and lead projects

· Self-sufficient with strong decision-making skills and the ability to work with minimal supervision

· Passionate about staying updated with emerging technologies and industry trends

· Excellent verbal and written communication skills, with the ability to convey technical information clearly and effectively

· Strong analytical and problem-solving skills, with a strategic approach to complex challenges

Responsibilities:

• Conduct product benchmark and qualification testing.
• Monitor product on-going reliability performance.
• Compiling and reporting of evaluation test results.
• Setting up, maintenance and calibration of test equipment.
• Participate in laboratory safety and quality management system audit
• Perform ad-hoc administrative works for Singapore Technical Centre (STC) laboratory including laboratory housekeeping, stock check and inventory of chemicals and consumables etc.

Requirements:

• Minimum Diploma in Electrical Electronic Engineering or related disciplines.
• At least 1-2 years of relevant work experience.
• Good team spirit and sense of accountability.
• Strong communication and interpersonal skills.
• Proficient in both English and Chinese languages as liaison with China and Hong Kong counterparts is required.
• Self-motivated, positive mindset and pro-active.

Job title will commensurate with qualifications and experience. Seasoned candidates with relevant experience may be offered an Assistant Engineer title.

About GP Batteries

GP Batteries International Limited is principally engaged in the development, manufacture and marketing of batteries and battery-related products. Since its establishment under Gold Peak Technology Group in Hong Kong, GP Batteries has rapidly expanded to become one of the world's major suppliers of primary and rechargeable batteries. It is one of the largest consumer battery manufacturers in China. It supplies an extensive range of battery products to original equipment manufacturers, leading battery companies as well as consumer retail markets under its own GP brand name.

GP Batteries' production facilities are located in China, Vietnam and Malaysia, supported by marketing and trading offices spanning across Asia, Europe and North America. The Group currently employs about 5,200 people worldwide and occupies a total floor area of approximately 307,800 square metres.

We offer attractive salary, fringe benefits and long-term career development opportunities to the right candidate. Interested parties, please upload your full resume (include current and expected remuneration package).

We are an equal opportunity employer. The information you provide will be treated in strict confidence and used for recruitment purpose only. You may visit us at www.gpbatteries.com for more information.

We regret to inform that only short-listed candidates will be notified.

At Ander, we help our customers create beautiful trophies and awards.

What a typical work day looks like

• Coordinate with Sales and Printing Operators to ensure timely delivery for all orders
• Assemble and clean finished product
• Quality checks and pack orders for delivery
• Receive and check incoming stock
• Stock take and update inventory system
• Perform housekeeping duties to ensure clean and neat workspaces
• Perform other ad-hoc duties as and when assigned

Must-have:

• Physically fit
• No sweaty palms
• Good eyesight to spot dust and scratches on trophies
• Enjoy working with your hands at production work and not be desk bound. On job training will be provided
• Meticulous, independent, efficient and pro-active
• Able to work well in a fast paced environment
• Fluent in spoken English
• Basic PC skills

Good-to-Have:

• 1-2 years work experience
• Handyman/craft skills (eg. polishing, gluing)
• Experience in warehouse and packing
• Experience with commercial printing, manufacturing or operation of laser engravers, wide format / Mimaki UV printers / 3D printers
• Experience with Adobe Photoshop, Illustrator
• Enjoy Design & Technology subject (D&T) in secondary school.

Working Hours:

• 5-day week (Monday – Friday)
• 8:00am – 5:30pm
• Work life balance. No overtime required.
• Medical and dental benefits

Location:

• 1091 Lower Delta Road (Nearest MRT Station: Tiong Bahru)

About the role:

We are looking for someone who is hands-on and has an eye for detail to join our team. As part of the production team, your role is to produce and fulfil orders. The environment is casual and dynamic.

Our customers include many top global brands & organizations and our team works to meet high standards.

Please visit www.ander.com.sg to find out more about how we do our work!

Responsibilities

• Establish working relationships with key clients and stakeholders and become a trusted advisor who will understand their requirements and challenges
• Manage client's IT and business satisfaction in the delivery of IT services and ensure profit objectives are met
• Provide leadership to business development teams in identifying new business opportunities and manage end-to-end sales cycle, particularly in growing existing business in the account
• Engage with principal, partners, and suppliers in sales activities on IT products and services of the Company
• Ensure sales targets are achieved and maintain good customer rapport
• Monitor market conditions and recommend pricing and market strategy
• Investigate customer's complaints on quality, delivery, service etc and provide corrective measures
• Present, negotiate and prepare contracts, quotations, etc

Requirements

• Minimum a Diploma in IT or equivalent
• 1 year of working experience preferably in IT sales or business development role
• Possess strong initiative, people networking and creativity skills
• Proven sales track record
• Disciplined and driven to develop sales account plans and upkeep sales forecast & hygiene

Reporting to the Chief Human Resource Officer, you will partner leadership and line managers to provide guidance and solutions in day-to-day people matters and in achieving the long-term goals and objectives of NUHS, Alexandra Hospital and Human Resources. You will also be responsible to lead and develop strategies that strengthen employee-employer relationships, foster a strong organizational culture, and create a healthy work environment based on mutual respect, trust, and appreciation

Job Responsibilities

You will be responsible for the following:

Business Support

• Build relationship with stakeholders as a trusted HR partner through thoughtful HR solutions to the business needs. Coach and develop the business leadership team to drive positive changes in people management, and advise on manpower strategies and solutions.
• Provide professional advice on the interpretation of HR policies and procedures, employment legislation, performance management, manpower planning, recruitment and rewards strategies.
• Work with Centre of Excellence and relevant key stakeholders in the delivery of key HR projects and initiatives.
• Drive people engagement, build morale, improve workplace relationships and boost productivity and retention. Performance and Development
• Partner with leaders for identification of successors and talents for business-critical roles and organization's talent profiles.
• Facilitate performance moderation and discussions with leadership. Workplace Relations
• Lead in AH Industrial Relations and Employee Relations matters and develop a positive working relationship with the union.
• Guide senior leaders and HR team members in handling complex performance and disciplinary matters.
• Lead and undertake complex investigations when required, collaborating with legal and other teams as necessary.
• Guide peers and team members in conflict resolutions and grievance handling processes.
• Facilitate negotiation, conflict resolution, and grievance meetings with stakeholders to achieve mutually agreed outcomes.

Requirements

• Bachelor Degree from an established university in Human Resource or Business Management related discipline.
• Minimum 15 years of HR experience.
• Strong collaborative and interpersonal skills to engage staff of all levels.
• Strong leadership capability, people developer.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Looking for Inbound Operations Manager incharge of making quotations, overseeing product development and purchasing of attraction tickets, hotels and restaurants. Candidate need to have experience in managinga team of 5 or more people, preferbly with more than 5 years experince in Inbound operations fo the Vietnamese market. Will report to Inbound director. Ability to communicate in Vietnamese would be an advantage though not essential.

Job description

The National University Health System Virtual Care Centre (NUHS VCC) is an initiative where trained personnel provides tele-triage to patients and/or their caregivers. VCC will either provide advice and resolve the clinical question or escalate to the VCC clinician where appropriate. To facilitate the development and evaluation of VCC at NUHS a research team has been established. This team is now looking for a research assistant/associate with experience of conducting research projects to join the group. The successful candidate will support research fellow on the evaluation of VCC.

Primary Responsibilities

1. Assist in designing and implementing research-related tasks.
2. Assist in recruiting and coordinating research participants
3. Help with data entry, cleaning, and management
4. Assist in collecting and analysing data from various sources
5. Conduct literature reviews and summarize findings
6. Assist in developing research papers, reports, and presentations
7. Maintain accurate and organized records of research data and findings

Secondary Duties

1. Attend VCC-related meetings
2. Collaborate with the research team to achieve project goals
3. Assume additional responsibilities as assigned by the reporting officer/HOD.

Job Requirements

1. Master and/or Bachelor's degree in a relevant field (e.g. social sciences, psychology, biology)
2. Minimum 2-4 years of experience in hospital research is a plus.
3. Ability to work independently, and communicate effectively in English, both verbally and written.
4. Experience of applying for ethical review would be an advantage
5. Ability to maintain confidentiality and adhere to ethical research standard.
6. Driven and motivated, with potential to achieve research excellence.
7. Ability to generate experimental results leading to high impact publications.
8. Multi-lingual preferable

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Job Description

We are seeking candidates who are resilient, adaptable, critical thinking, problem solving, effective communication and commercial awareness to oversee and manage daily association management services (AMS) operations and event management covering pre-event planning, event execution and post-event management

Job Responsibilities

support in coordinating and executing the assigned tasks as follows:

• Managing and servicing client organisations and stakeholders

• Membership Services and Support - Handling enquiries, requests and invitations, processing membership applications, coordinating membership renewal drive and maintain and update membership database.

• Board, Committee, Subcommittee and Annual General Meetings - coordinating and arranging meetings, preparing Notes of Meeting and follow up on action plans, follow up and collating of meeting attendance and quorum, preparing the meeting slides and meeting documents and preparing Minutes of Meeting and follow up actions.

• Events and Training Courses - plan, coordinate and manage events & training courses; liaising with venue partners, speakers, sponsors, organising committee, catering service; registration and payment; prepare event flyer and post-event & training courses reports

• Publications & Website - managing and posting on website and social media pages; handling of public relations (e.g. managing invitations, drafting of letters/responses/invitations); liaising and coordinating with external parties and producing, coordinating and circulation of newsletters.

• Financial - reconciliation of monthly financial statement with payment and events held and membership renewals, etc.

Job Requirements

• A diploma in any discipline with minimum 3 years of relevant experience, preferably in organising events and secretariat services in a professional / trade organisation

• Pro-active, self-motivated, conscientious, team player and able to work independently

• Good time management. Able to multi-task and deliver assigned tasks with quality and timeliness

• Meticulous and good project management skills. Able to follow through on implementation of plans.

• Good problem-solving skills and service-oriented mindset

• Excellent interpersonal and communication skills, both written and verbal

• Proficient in MS Office applications

• Possess good working knowledge of social media and website design and management

Main responsibilities:

• Meet potential clients with Business Development Managers to enquire and understand clients’ needs
• Work closely with project and operation teams and sub-contractors to ensure timely delivery of the project and excellent quality of work done
• Be the point of contact between the company and clients, obtain client’s feedback and resolve project related issues such as payments, etc.
• Arrange submission of plans to relevant authorities for approval and arrange inspections of building work
• Co-ordinate layout plan, M&E plan and visuals, prepare project schedule and quotations to clients and submit tenders for the project to clients
• Provide technical advice to ensure M&E installation comply with construction drawing and relevant authorities’ requirement and check on cost estimation.
• Assist to monitor on M&E installation services such as ACMV, AVS system, Electrical, Plumbing and installation progress.
• Attend M&E coordination meeting for safety & finishing work

Requirements

• Min 2-5 years’ experience in corporate office interior design & build project management. M&E knowledge and experience are a must. Applicants with PMP Certification have an added advantage.
• Recognized qualification in Interior Design, Architecture, Mechanical/Electrical Engineering or equivalent
• Able to interpret architectural plans and familiar with building and safety regulations
• Experience in leading and managing multiple projects within tight timelines
• Excellent project, presentation, leadership and people management skills
• Highly self-motivated, positive working attitude with a high level of professionalism and integrity
• Good communication and interpersonal skills

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Purpose of Job

The Programme Executive is responsible for planning, coordinating, conducting and evaluating programmes. He/She will be assigned to managed programmes under one of the following programme categories:

• Empowering Women. Serving lower-income women through education, employment and enterprises

• Empowering Young Women. Serving NEET (not in education, employment and training) youth through education and employment

• Community Support. Serving low-income families and individuals, including elderly through Food Distribution programmes and community engagement events

He/She develops, implements, evaluates and identifies areas of improvement of these programmes. He/she is responsible for the beneficiary recruitment and outcome management of the programmes.

He/She manages, coordinates and collaborates with community partners, corporate organisations and volunteers to execute programmes. He/she is also responsible for managing communication and feedback from

stakeholders.

Responsibilities

• Programme Development, Evaluation & Implementation

o Develop and update programme logic model / theory of change for new and existing programmes

o Research on trends and latest developments of programmes and activities for service users, and identify existing programme gaps in the social service landscape

o Curate programmes by developing curriculum and adapting existing curriculum and session plans or collaborating with community partners and volunteers to provide the content

o Outreach to community agencies to build awareness of the programmes

o Recruit beneficiaries into the programmes

o Responsible for giving the volunteers proper training and supervision and guidance so that they can effectively cater to the needs of the service users

o Build relationships with partners to better deliver the programmes

• Programme Documentation & Management Reporting

o Upkeep the beneficiary database and physical copies of the service users’ application forms & social reports in accordance with PDPA guidelines

o Upkeep the photo repository of beneficiaries and programmes

• Programme Development, Evaluation & Implementation

o Develop and update programme logic model / theory of change for new and existing programmes

o Research on trends and latest developments of programmes and activities for service users, and identify existing programme gaps in the social service landscape

o Curate programmes by developing curriculum and adapting existing curriculum and session plans or collaborating with community partners and volunteers to provide the content

o Outreach to community agencies to build awareness of the programmes

o Recruit beneficiaries into the programmes

o Responsible for giving the volunteers proper training and supervision and guidance so that they can effectively cater to the needs of the service users

o Build relationships with partners to better deliver the programmes

• Programme Documentation & Management Reporting

o Upkeep the beneficiary database and physical copies of the service users’ application forms & social reports in accordance with PDPA guidelines

o Upkeep the photo repository of beneficiaries and programmes

o Ensure that for programmes that are chargeable, fees are collected on time and reminders of outstanding fee to parents are issued

o Evaluate the effectiveness of the programmes through administering pre-post-test surveys and participant satisfaction surveys and analysing the results

o Document the effectiveness of the programme through collection of beneficiary impact stories, output indicators and outcome indicators

o Provide inputs and data for monthly reports to Management, Committee and Board

• Budget Management & Administration Management

o Plan and manage the budget for each programme

o Manage the administration, logistics and operation structure of the programme including meal and sustenance delivery

o Communicate and liaise with beneficiaries for any media, publicity, marketing, fundraising requests or efforts

o Manage a team of drivers/attendants for weekly dispatch schedule and deliveries (if any)

o Manage and maintain the passenger and goods vans e.g. petrol, insurance and servicing (if any)

o Work closely with Marcom by providing details for creative brief to generate publicity materials

o Ensure regular housekeeping of the space and resources used for running of the programmes

• Perform any other duties as assigned from time to time.

Requirements

• Bachelor Degree or Diploma in Social Science is preferred

• At least 2 years of working experience in Social Service or related work

• Fresh graduates with a passion to work in the social service sector may apply

• Proficient in Microsoft Office application

• May be required to work on weeknights or weekends if there are evening or weekend beneficiary programmes

Competencies

• Good written and verbal communication skills

• Able to work independently and a good team player

• Pleasant, resourceful and have an interest to work with community partners as well as diverse group of people

• Passionate to serve the community

• Excellent organisation and time management skills with attention to detail

Join our team for a dynamic role with an outsourced project. We are seeking a dedicated individual to provide essential administrative and operational support for organization’s digital programme.

Key Responsibilities:

1. Content & Product development and App Releases

· Coordinate and liaise with stakeholders for content development.

· Summarise changes in App versions and inform relevant stakeholders

· Seek approval for the latest app release versions

· Provide secretariat support for meeting preparatory work to schedule meetings & discussions per month (including booking venues, sending confirmation emails, preparing meeting agenda, drafting slides, logistic set up for video conference calls and etc)

2. Conduct checks for accuracy for programme’s reports (operational & financial, etc) on a regular cadence

· Monitor and extract programme operation data (e.g. programme performance, engagement, rewards, etc) from various dashboard platforms for reporting to management on a monthly basis

· Conduct checks to ensure accuracy of reports on a weekly and monthly basis

· Update financial reconciliation report monthly.

· Assist team to investigate and follow up on incident reporting.

· Provide support to consolidate documentations for annual audit checks & progress.

3. Liaise with customer support team and vendors to

· Track customer feedback trends through customer satisfaction surveys

· Prepare drafts and seek alignment and clearance from management for escalated or complex queries

· Consolidate and ensure that any updates to the digital programme (E.g. bug fixes, new features and releases)

· Develop/ Enhance workflows and processes to enhance customer experience and tighten governance

· Monitor programme known issues and aging cases.

Requirements:

· Diploma qualifications or above with 1 to 2 years of relevant work experience, preferably in project management or digital solutions.

· Proficient in Microsoft Office tools, e.g. Excel, PowerPoint, Word, Outlook etc.

· Meticulous with good attention to detail

· Comfortable consolidating numbers or documents across various sources

Working Place

Outram

Working Time

Monday to Friday: 8.30am to 6.00pm

We are seeking a Regional Sales Manager who will oversee and elevate the overall sales and marketing strategy for Heveya® across our key markets, with a primary focus on Singapore.

This role is integral to shaping the direction of Heveya®’s sales and marketing efforts, ensuring alignment across teams, and inspiring growth across the region.

How You Will Contribute:

Sales Leadership

• Lead, inspire, and motivate the sales team to meet and exceed ambitious sales targets consistently.
• Develop and implement innovative sales strategies that enhance conversion rates and drive in-store and online revenue growth.
• Act as a hands-on motivator, fostering a positive and high-performing sales culture through guidance, training, and recognition.

Marketing Alignment & Direction

• Collaborate with the global marketing team in Bali to ensure cohesive strategies across all regions.
• Guide and oversee Singapore’s marketing efforts, aligning them with the overall vision and plans for 2025.
• Identify opportunities to bridge communication between marketing and sales teams for seamless execution of campaigns and promotions.

Operational Oversight

• Ensure a superior customer experience by upholding high service standards and creating an inviting retail environment through effective visual merchandising.
• Oversee staff training programs, coaching individual team members to enhance their skills in product knowledge, sales, and customer service.
• Conduct regular performance reviews and strategy meetings to identify areas for growth and improvement.

You will work closely with the team lead on bundled payments, Population Health Financing (including Capitation), Healthier SG enrolment initiatives and SingHealth Cluster Charging workgroup. Your responsibilities include ensuring fair distribution of funding to all affected institutions for bundled payments, analysing bundled episodes using various data sources to simulate financial sustainability, and highlighting actionable insights for improvement and change.

You will provide key value-added support to the clinical and operational partners in the bundled payments framework such as the Acute Hospital-Community HospitallBundled Care for performance management. Additionally, you shall assist the team lead in developing financial policies to support Population Health projects which are closely aligned with bundled payments implementation and Capitation. You will explore funding of Healthier SG enrolment incentives to meet the long-term objectives and vision of Population Health.

For Cluster Charging Workgroup, you will provide the necessary secretariat support, as well as gather relevant financial details on the prevailing institutions’ charging practices and recommend areas for harmonisation under a OneSingHealth mindset and/or OneFinance approach of governing inter-company charging practices within the cluster.

To better support the analytical demands of Population Health Financing and Bundled Payments, you will streamline data-mining processes and leverage data technologies innovatively.

Requirements:

• Degree in Business Administration, Engineering or Accounting with cross-disciplinary knowledge/ prior experience working with Healthcare Data, with at least 3 years’ relevant working experience in Finance/Business Administration or Data Analytics field
• Prior experience in management accounting, reporting, costing, financial modelling and multi-variate analytics
• Prior experience in a healthcare setting is preferred
• Able to work in a dynamic and fast-paced environment
• Proficient in Microsoft Office applications (Word, Excel, Powerpoint), SAP, with some knowledge of data manipulation and visualization applications, such as Tableau, Power BI, Power-pivot DAX, or Python
• Passionate about working with transformational policies, healthcare strategy, and using data sets and BI techniques to mine and uncover new actionable insights
• Resourceful and think out of the box
• Self-motivated with a can-do attitude and willingness to take up challenges

Duties and Responsibilities:

• Manage the residents and enhance overall service experience of residents
• Proactively engage with the residents & advisors to address their unmet needs and (dis)satisfaction level
• Attend to feedback, complaints and services requested by the residents and follow up with contractors / internal technical team to resolve the issues that were raised
• Conduct callback with the resident to ensure issues are well-resolved before closing the case
• Assist in crisis management and visit affected residents and provide updates accordingly
• Solve, propose and make decisions at operation level
• Enhance overall service experience
• Manage and monitor arrears cases
• Conduct home visits to remind residents for arrears payment and identify financial hardship cases
• Any adhoc duties as assigned by the supervisor

Requirements:

• Candidate should preferably hold a Diploma in Hospitality Management Course
• Those without relevant diploma qualification but with relevant work experience will be considered too
• Possesses a strong customer-oriented mindset
• Possesses strong communication skills with ability to effectively engage with residents
• Ability to identify issues, think critically, and offer solutions quickly and efficiently
• Ability to work well with others, share information, and contribute to a positive work environment

Job Scope:

• Oversee the project team in the execution of cyclical, upgrading, and improvement projects
• Carry out periodic site inspections
• Supervise and monitor Contractors & Consultants, including external project management consultants engaged by the Town Council
• Update key stakeholders on project progress regularly
• Other duties as assigned from time to time

Requirements:

• Has relevant tertiary or professional qualifications or Diploma in Building/ Quantity Surveying / Building Management & Maintenance / Construction Management / Structural & Civil Engineering
• Preferably with at least 2 years of relevant experience in handling building/ maintenance related projects from inception to completion
• Have a good understanding of WSHA

Overview

You will partner the leadership and line managers to provide guidance and solutions in day-to-day people matters and in achieving the long-term goals and objectives of NUHS, Alexandra Hospital and Human Resources.

You will be part of the People Relations team that focuses on building a strong and positive culture, healthy work environment and high performing teams through governing and guiding the employer – employee relationships and other people related matters. This role reports to Manager, People Relations.

Job Responsibilities

You will be responsible for the following:

• Build relationship with stakeholders as a trusted HR partner through professional advice on HR policies and procedures, and employment legislations
• Support the effective, efficient and professional delivery of HR plans, programmes, processes and service through partnership with Centres of Excellence and Group Shared Services
• Guide managers in handling a range of staff matters including performance and disciplinary matters in an objective, fair and transparent manner aligned with the Alexian culture
• Support employees and managers in HR-related enquiries
• Support and facilitate performance reviews, as well as engagement surveys with business leaders.
• Navigate the execution of processes in accordance with policies, obtaining relevant approvals and opinions where required
• Analyse issues raised with consideration of differing perspectives from various stakeholders
• Document information, outcomes and processes, ensuring these are securely stored in accordance with policies and procedures
• Participate in NUHS, MOM, MOH, MOHH, AH, HR projects, events, committees as and when assigned or appointed

Requirements

• Degree in Human Resource Management or equivalent from a recognized university
• At least 5 years in human resource function
• Strong interpersonal, communication and stakeholder management skills to engage staff of all levels
• Resourceful, strong initiative and self-motivated
• Excellent critical thinking and analytical skills
• Sound knowledge of Employment Act and Labour Laws

Note: this is a 2-year contract role with possibility of conversion

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

This position supports global and local marketing campaigns by implementing digital sales, marketing, and logistics strategies across all of Bacha Coffee’s online marketplaces. The objectives include driving net sales while maintaining luxury market positioning. This role requires understanding of online marketplace platforms, branding, digital marketing, performance marketing, and knowledge of online luxury retail and digital platforms.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position will assist with the conception of campaigns, and management of online marketplaces, and has primary working relationships with the Design, PR, Marketing, Social, Operations, IT and Warehouse teams, as well as staff with similar roles within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (enablers, advertising etc.) as well as customers from online marketplaces.

Responsibilities

• Assist in the development and implementation of creative marketing plans aligned with the corporate strategy and brand image, across multiple marketplace platforms.
• Collaborate closely with internal and external teams including design, marketing, PR, social, to develop and implement marketplace related collaterals and plans.
• Maintain and develop good relationships with marketplace partners and stakeholders through regular contact.
• Manage project timelines of each marketplace campaign and new marketplace launches
• Ensuring marketing standards in each marketplace are adhered to and that marketing/design guidelines are respected by partners and marketplaces
• Working closely with the digital warehouse team and supporting the team on order fulfilment for self-run marketplaces
• Handling day to day paperwork and liaising with Finance, Warehousing, 3rd party couriers
• Assist in shipment tracking to ensure flow in self-run marketplaces
• Providing support to all internal teams in relation to relevant marketplaces
• Updating internal stakeholders, local and international marketing databases on a needs basis
• Continuously monitor, conduct regular reporting and data analysis to understand specific marketplace performance, identifying areas for improvements and optimisations.
• Stay updated, and sharing market trends, best practices and innovations, proposing ideas and initiatives and new marketplace potentials

Requirements

• Bachelor degree in Business, Marketing, eCommerce or a related field
• 2 – 4 years of proven experience in marketplace management, with track record of success in driving gross merchandise value GMV growth.
• Strong communication and interpersonal skills, with excellent command of English
• Proficiency in a second language is preferred.
• Meticulous, adaptable, creative thinker who can work independently in a fast-paced environment, managing multiple projects simultaneously
• Understanding of online marketplace platforms such as Amazon, Tmall, Lazada etc., including tools, technologies and best practices.
• Results-driven and able to work under pressure
• Experience working in the luxury industry would be a plus
• Problem solver, with strong time and project management skills
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

The Senior Marketing Executive / Assistant Manager supports the Marketing and Communications team by coordinating and executing luxury lifestyle & F&B retail marketing, PR activations, social media content creation and campaigns with the objective of driving sales while maintaining the brand’s luxury marketing position. This role requires an understanding of retail and digital marketing; public relations; social media management; programmatic & social advertising; and SEO.

Primary Relationships

The position reports to Marketing Manager.

Within the organisation, this position has primary working relationships with the Marketing, PR, Social Media, Operations and Warehouse teams, as well as staff with similar positions within subsidiaries and franchises.

Outside the organisation, the position coordinates primarily with service providers such as marketing, PR and media agencies; as well as within strategic partners marketing teams such as other luxury brands, malls airlines, banks etc.

Responsibilities

• Coordinate with Marketing Manager on an annual marketing calendar and translate this vision into a coherent strategy which can be implemented in the local market as well as overseas markets.
• Implement and execute marketing campaigns that will enhance the brand’s image and positioning within the marketplace and the general public.
• Collaborate with relevant team to create comprehensive digital marketing strategies aligned with business goals. Identify target audiences, select appropriate digital channels, and develop tactics to reach and engage them effectively.
• Plan, execute and monitor marketing campaigns across various channels, including search engines, social media advertising, email marketing and content marketing. Optimise campaigns based on performance metrics and insights.
• Monitoring and analysing the performance of marketing campaigns, including data collection, report preparation and identifying opportunities for improvement.
• Assist in the development and execution of creative marketing plans that is aligned with the corporate strategy and brand image.
• Copywrite, edit and proof-read marketing materials in both English and/or Mandarin.
• Assist to respond in a timely manner to partnership and collaboration requests in order to drive both revenue and brand awareness through tie-ups, collaborations, product placements, sponsorships, events, etc. This includes outreach, contract execution and seeing through deliverables.
• Manage relationships with mall management team to work towards having more visibility for the brand through branding and advertising opportunities, act as the brand’s representative and point-of-contact and implement marketing campaigns to enhance brand’s image and positioning.
  • Branding and advertising opportunities can include negotiations for complimentary physical and digital advertisement spaces/ directional signages/ visual merchandising units/social media features or even through selected events.
• Assist to strategise and respond to marketing initiatives and campaigns requested by landlords, franchisees and subsidiaries around the world.
• Coordinate production of branded materials and ensure consistent articulation of the brand’s desired luxury image and positioning across the brand’s advertising, print and electronic materials through marketing assets and strategic placement within vicinity of brand presence through the use of way-finders, lightboxes, posters, landlord’s website etc.
• Stay updated on industry trends, customer behaviour, and competitor activities. Analyse market data to identify opportunities and provide recommendations for improving marketing strategies.

Requirements

• Preferred degree in marketing, business management or related.
• At least 3-4 years of experience in a similar role, previous experience in the luxury retail industry would be a plus.
• Written and spoken native fluency in English and Mandarin; additional language(s) are a plus.
• Proficient but not limited to MS Office, Meta & Google business management platforms, Knowledge of Google AdWords, social media management platforms, e-mail marketing and etc.
• Familiarity with social media (management tools, software and knowledge of social media tracking) is advisable.
• Detail oriented, organized resourceful and agile with an ability to adapt and problem solve.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

We are looking for a motivated individual to be part of an established award winning and creative architectural practice.

The Requirement

• Minimum of 5 years working experience in an architectural practice with a variety of project experience
• Polytechnic Architectural Diploma or equivalent
• Good up-to-date knowledge of Singapore Planning and Building Regulations
• Good computer AutoCAD and 3D BIM softwares (Revit, Sketchup etc)
• Able to operate independently to prepare drawings for Authority submission, tender and construction purpose by using BIM and conventional AutoCAD softwares
• Able to take charge of relevant authorities’ submission
• Possess a proactive attitude and a team player
• Only shortlisted Candidates will be notified.

The National Heart Research Institute Singapore, based at the National Heart Centre Singapore, is currently offering a job opportunity to work with our Clinician Scientist in the area of cardiac imaging. The applicant needs to have experience in computer programming and be comfortable working with large imaging datasets coupled with multi-omics. There will also be opportunities to work with magnetic resonance physicist in sequence programming.

Requirements

· Doctorate degree (MD or PhD) or Masters (MSc) in computer science or related

· Experience in image processing and analysis in cardiac MRI is preferred

· A team player and also able to work independently, demonstrating effective collaboration skills

Job summar

Responsible for achieving business goals and objectives through sourcing new accounts and servicing existing accounts

• Handle enquiries and attend to needs of the corporate accounts
• Solicit RFP account locally or globally and leverage on GSO’s assistance
• Liaise with Regional Sales Offices to identify any opportunities to secure Corporate LNR account or residential group
• Source for new accounts and service existing accounts
• Investigate / follow-up on all major sales leads maintaining an effective trace system to convert potential business and lapsed business
• Study, evaluate and propose improvement for sales opportunities
• Responsible for driving and achieving business objectives and goals
• Conduct site inspection
• Manage daily and after-sales follow up

We are seeking a passionate Food & Beverage Enthusiast to join our team! As the first point of contact for our valued guests, you'll play a vital role in creating a welcoming and memorable experience.

Responsibilities:

• Responsible for the efficiency of service for the entire operation
• To maintain a high standard of professionalism in service at all times
• To supervise the daily work schedules, e.g. checking on the adequately of supplies, cleanliness, table settings, napkins, glassware, condiment containers, salt and pepper shakers and any other table top items
• To ensure that the chairs and floors are crumb free and also to ensure that the service entrance is clean
• To ensure fast, smooth dining service, he/she must also confirm that the food service stations are adequately stocked with all required equipment of food and beverage supplies
• To conduct monthly inventory checks on outlet operating equipment and account for any discrepancies
• To take pride in all facets of services, quality, cleanliness and personal grooming
• Greet customers, present menus, and explain daily specials to customers
• Answer questions related to menu items
• Take food and beverage orders from customers
• To monitor and take corrective action to reduce waste, misuse and breakage of chinaware and glassware

Qualifications:

• Minimum 1 year of hospitality experience (preferred).

• Excellent communication, interpersonal, and problem-solving skills.

• Strong organizational and time management abilities.

• Proficient in Microsoft Office Suite and a learning agility for hotel software.

• Fluency in English and fluency in a second language is a plus.

• A positive and enthusiastic attitude with a genuine passion for hospitality.