Job Highlights:

Enhance exposure to the government sector

Nearest MRT: Labrador Park

Working hours: 8.30am – 6.00pm (Monday to Thursday), 8.30am - 5.30pm (Friday)

Salary: up to $18.50 per hour

Contract duration: 12 months

Job Description:

• Support in developing consumer educational materials such as factsheets, patient education aids, and other resources
• Assist in create graphics and posts in various formats to increase awareness and effectiveness of educational resources for consumers or encourage participation in suggesting topics and attending patient engagement workshops.
• Develop a flipbook of impact stories from written drafts provided by the team and liaise with featured patient experts for the required media consent and release forms
• Support the development and dissemination of the organisation’s updates
• Convert patient surveys forms and collate responses from patient organisations and tracking of contributions
• Transcribe handwritten patient responses into Excel documents for analysis and tracking
• Assist with sending mass emails to patient organisations through mailbox
• Convert the products to mobile-friendly formats for hosting on external stakeholders’ website
• Provide administrative support, including meeting/workshop logistics, procurement, and other related duties as needed

Job Requirements:

• Only Singaporean.
• Minimum Degree in Health, Science, Social Sciences or any related discipline.
• Able to use social media platforms and creative design tools such as Canva and Adobe would be advantageous.
• Preferably with healthcare sciences experiences.

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham Pei See
R23114253
BGC Group Pte Ltd (Outsourcing )
EA 05C3053

At Miraco Nutripharm, we are dedicated to advancing health and improving lives. Our goal- to relieve 1 billion people worldwide of pain and discomfort. If you know of anyone who has been worried about or suffered from any health problems, join us in making a positive impact by reducing the pain and distress others have to endure.

Key responsibilities:

• Strategic growth and operational excellence: Design plus implement safety, quality control and operational protocols to ensure product integrity, operational stability, as well as scalability. Identify opportunities for process enhancements that drive business efficiency and support strategic objectives.
• Market expansion and partnership development: Lead market research and analysis to identify growth opportunities, develop strategies for market penetration and negotiate partnerships with existing and potential partners to enhance supply chain optimization, cost efficiency, and diversification of product lines.
• Client engagement and stakeholder management: Build and maintain strong relationships with key stakeholders, clients, and partners. Oversee communication channels, respond to inquiries, analyze data for actionable insights, and proactively execute strategies to sucessfully increase customer satisfaction, loyalty, and market share.
• Process innovation and leadership: Collaborate across teams to streamline and document processes, ensuring alignment with business goals. Champion initiatives to improve accuracy, efficiency, and profitability while mentoring team members to achieve personal and organizational success.

• Manage Fleet of heavy vehicles activities to fulfill customers’ delivery requirement
• Plan and allocation/deployment of drivers and vehicles and update Transport System.
• Strategically deploy drivers, ensuring optimal roster arrangements and transport utilization
• Manage and review schedules & routing to ensure drivers to meet daily jobs with accordance to customer’s requirement
• Any other ad oc duties assigned by manager safety policies, procedures, and regulations
• Generate weekly/monthly reports on drivers/contractors’ performance
• Trouble shoot any issue during delivery team bring up facing any difficulties
• Any other ad hoc duties assigned by manager

Responsibilities:

· Lead, manage and mentor the strategic communications team in shaping and maintaining the image and reputation of the organisation.

· Lead the development and execution of effective communication strategies that enhance the organisation's visibility, public image and outreach.

• Oversee the production of content for newsletters, social media platforms, and press releases.

· Provide crisis communication support and act as a media liaison when necessary.

· Collaborate with senior leadership to align communication strategies with the organisation's broader objectives.

• Oversee corporate photography for events and ensure visual documentation aligns with the organisation’s standards.

· Stay updated on industry trends and best practices to ensure the strategic communications division remains innovative.

· Travel when necessary for overseas assignments.

· Other duties that the role may require.

Qualifications:

· Education: Bachelor’s degree in Communications, Marketing, Public Relations, or related fields.

· Experience: Min 3 years of relevant experience in a leadership role within corporate communications, public relations, or a similar field

Knowledge and Skills:

· Proven experience in corporate communications, media relations, and content management.

• Proven track record of managing and developing teams to achieve high performance.

· Excellent content writing and communication skills.

• Proficiency in social media management, corporate content administration, and newsletter production.

· Proficiency in crisis communication strategies and public relations best practices.

· Ability to think strategically while focusing on day-to-day operations and results.

· Ability to work independently and collaboratively, meeting deadlines and managing multiple tasks.

· Proficiency in digital tools and platforms for communication (e.g., CMS, Adobe suite, social media tools).

· Adapt to working in a fast-paced environment and changing communication needs.

Location: Singapore/Chinatown/Outram Park

The Red Pencil (Singapore), founded in 2011, is an IPC charity with a mission to bring the benefits of creative arts therapy to children, adults and low-income families who have been through overwhelming and traumatic life circumstances such life-threatening illness, violence and abuse, for which they may have no words. We are dedicated to the resilience and sustainable recovery of the most vulnerable from all walks of life, to allow them to grow and become healthy and happy human beings for the world of tomorrow.

About the role

The Finance & HR Executive will report directly to the General Manager and provide finance, human resource and facility management support.

Responsibilities

· Oversee daily financial operations, including manage accounts, liaisie with outsourced bookkeeping company, and prepare financial reports.

· Manage budget preparation, financial forecasting, and ensure compliance with financial regulations.

· Track donation received, issue tax deductible /non-tax-deductible receipts, and manage IRAS submission.

· Manage payroll processing, employee benefits, and compensation planning.

· Administer HR functions such as recruitment, onboarding, performance management and training.

· Support employee engagement and ensure adherence to company policies and labour laws.

· Oversee facility management and ensure proper functioning of office infrastructure.

· Assist with general office duties and support General Manager on administrative works.

Job Requirement

· Diploma / Degree from an accredited institution

· Proven experience in finance and HR

· Proficient in MS Office and HR software

· Ability to work independently and as part of the team

Responsibilities

• Proceeding Action plan with doing PDCA and report the progress to MD regularly
• Planning skill up for engineers and service agents
• Review and update skill map of engineers and service agents
• Sharing technical information with engineers and agents
• Teaching / Coaching to Assistant manager and Supervisor
• Interview with subordinate regularly
• 24/7 customer support (office phone duty)

Requirements

• Degree in Marine Engineering/Electrical & Electronic Engineering
• Committed to continuous education through workshops, seminars, and conferences
• Excellent mentoring, coaching and people management skills
• Experienced same kinds of job or other department manager

You will ensure successful accreditation of the Residency Program by maintaining proper documentation and ensuring compliance with the Accreditation Council for Graduate Medical Education – International requirements. You will be involved in the day-to-day management of educational activities, providing administrative support to the Program Director, ensuring that there is a sufficient number of trained faculty, as well as creating a good learning experience for all Residents. You are also required to work closely with other Program Executive, department secretaries, faculty and staff from the Graduate Medical Educational Office.

Job Requirements:

• Bachelor’s Degree in healthcare administration or in training/education related disciplines

• Experience in healthcare or training industries would be an advantage

• Excellent oral and written communication skills

• Good organizational skills with attention to details

• Team player with a positive attitude

M3 Marine Expertise (M3ME), a part of the M3 Marine Group, is looking for a dynamic and experienced Business Development / Sales Manager to lead our local and global business initiatives and drive M3ME’s growth. This position requires an expert with a solid understanding of the offshore energy industry. The ideal candidate will have a successful track record of business development, a drive to succeed, and a results-oriented approach.

• Be expanding our business through new clients in the commercial market across the geographic regions.
• Proactively supporting the growth of the revenue stream in close collaboration with the team by arranging meetings with potential clients, identifying new business prospects, developing the company's image, and engaging in business development, sales and lead generation activities.
• Manage strategic partnerships to drive local and global business growth.
• Analysis of markets and trends.
• Collaborate with team to create mutually valuable proposals.
• Actively participate in communications and networking activities (e.g., events, tradeshows, conferences, exhibits).
• Maintain up-to-date records of new contacts, clients, prospects, business proposals, and pipelines

Essential Expertise and Qualities

• Knowledge of Offshore Energy Support Vessels (AHT, AHTS, PSV, Subsea, Renewables Vessels).

• Strong understanding of the Offshore Energy industry trends.

• At least 3 years of business development experience in the same industry is preferred.

• Proven track record of successful B-to-B solutions implementation.

• Have an established local network of potential clients.

• Ability to engage decision-makers, understand their needs, and provide value-added solutions.

• Demonstrates excellent communication and interpersonal skills, as well as a proactive approach to business.

• Strong verbal and written communication skills in English.

• Ability to operate outside of office hours to accommodate clients from various time zones.

• Only Singaporean/PR/LTVP needs to apply.

Applicants should email their CV to [email protected]. Only shortlisted candidates will be notified.

Job Description & Requirements

• Development and Customization: Develop and customize Tagetik applications, including creating processes, workflows, and ETL (Extract, Transform, Load) solutions.

• Reporting and Analytics: Design and develop financial reports and dashboards using Tagetik's reporting tools and SQL queries.

• Data Integration: Manage data integration processes, ensuring accurate data flow between Tagetik and other systems.

• System Configuration: Configure Tagetik applications to meet business requirements, including setting up financial models, budgeting, and forecasting modules.

• Support and Maintenance: Provide ongoing support and maintenance for Tagetik applications, including troubleshooting issues and implementing enhancements.

• User Training: Conduct training sessions for end-users to ensure they are proficient in using Tagetik applications.

• Collaboration: Work closely with functional heads and stakeholders to understand requirements and deliver solutions.

Required Skills and Experience:

• Experience: Overall IT experience of 5-7 years with a minimum of 3 years in Tagetik application development.

Technical Skills:

• Hands-on experience with Analytical Information Hub (AIH).

• Expertise in ETL and DTPs.

• Experience in developing Forms and Reports.

• Proficiency in Tagetik Workflow, Data Processing, and Process Cockpit.

• Hands-on experience with JBOSS and Control-M is an added advantage.

• Problem-Solving: Ability to investigate and resolve complex problems.

• Documentation: Experience in creating technical design documents, unit test scripts, and code migration documents.

• Implementation experiences.

• Support: Deliver functional and technical Tagetik consolidation to support client needs.

Preferred Qualifications:

• Experience with financial modeling and forecasting within the Tagetik platform.

• Knowledge of budgeting, planning, and consolidation processes.

• Familiarity with other financial performance management tools and technologies.

Roles & Responsibilities

- To provide Body Massage Service to customers

- To provide Foot Reflexology Service to Customers

- To attend to customers requirement that's within the spa business jurisdiction

- To assist to maintain shop cleanliness and in best hygiene

- To assist to plan staff leave

- to maintain record of daily sales

Position Overview:
We are looking for a motivated and detail-oriented Social Media Management Intern to join our team. This role involves assisting with client relationship management, monthly content calendar development, and supporting campaign strategies to ensure client satisfaction. The ideal candidate is eager to learn, highly organised, and passionate about delivering excellent client service.

Key Responsibilities:

1. Client Support and Communication: Assist in maintaining regular communication with clients, addressing inquiries, and ensuring a positive experience.
   
2. Content Calendar Development: Help develop and organise monthly content calendars in line with client objectives. Coordinate with internal teams to ensure timely delivery of creative and content assets.
   
3. Campaign Strategy Assistance: Provide support in the development of quarterly strategies and campaign planning. Conduct research and gather insights to align campaigns with client goals.
   
4. Project Coordination: Assist in managing project timelines, ensuring all deliverables are met on schedule. Coordinate between teams to facilitate smooth execution of campaigns.
   
5. Reporting and Analytics: Help compile campaign performance reports and gather data insights for client presentations. Monitor campaign progress and assist in identifying areas for improvement.
   

Qualifications:

• Currently pursuing a degree in Marketing, Communications, or a related field.
• Strong organisational and time management skills.
• Excellent verbal and written communication skills.
• Proactive, detail-oriented, and able to multitask in a fast-paced environment.
• Basic understanding of digital marketing and social media platforms is a plus.

What You’ll Gain:

• Hands-on experience in client relationship management and campaign planning.
• Exposure to a dynamic, fast-paced industry and diverse client projects.
• Mentorship from experienced professionals and opportunities to develop your skill set.

If you’re excited about working in a collaborative environment and making an impact on client success, we’d love to hear from you!

Job Scope:

• Host engaging and interactive live streams on TikTok, showcasing products, conducting Q&A sessions, and providing entertainment to viewers.
• Foster a strong connection with the audience by responding to comments, questions, and feedback during live sessions.
• Collaborate with the marketing team to plan and create content themes for live streams that align with promotions, new product launches, and brand campaigns.
• Effectively demonstrate and promote products during live streams, highlighting features and benefits to drive sales.
• Build and maintain a loyal community of followers through regular interaction and engagement strategies.
• Monitor and analyze live stream performance metrics to optimize future content and engagement strategies.
• Stay updated on TikTok trends and best practices to keep content fresh and relevant.
• Participate in other marketing initiatives as needed.

Requirements:

• A genuine enthusiasm for live streaming, content creation, and social commerce, with a strong desire to engage a diverse audience.
• A natural, engaging, and confident presence on camera.
• Eloquent in presenting and reviewing products, showcasing strong promotional abilities.
• Love to present, review and promote products and services.
• Those who have no experience but have confidence to excel are also welcome to apply.

Work Schedule:

• 4 to 5 days a week
• 3 to 4 hours daily
• $15-$20 per hour for part timers + commission.

Silver Screen International is a Media Production House producing television programs for Mediacorp Channel Suria and Vasantham. We are looking out for an experience admin assistant who can handle the company's admin. Work along experienced directors and producers. Our programs include reality shows, game shows, travelogue program and much more! Young and vibrant team. An extremely FUN and ENJOYABLE environment!

Job Highlights:

Enhance exposure to the government sector

Nearest MRT: Novena

Working hours: 8.30am – 6.00pm (Monday to Thursday), 8.30am – 5.30pm (Friday)

Salary: up to $2,980 per month

Contract duration: 3 months (possibility of extension)

Job Description:

• Support with administrative duties and related data reporting
• To work with vendor and support in the digitalization of files.
• To attend to adoption related enquiries.

Job Requirements:

• Only Singaporean.
• Minimum Degree in any related discipline.
• Proficient in Microsoft Office Applications.

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham Pei See

R23114253

BGC Group Pte Ltd (Outsourcing )

EA 05C3053

DPL Premium Automobiles is the official Singapore distributor for Deepal, an electric vehicle (EV) brand from China. We are looking for a Sales Manager, who has a passionate and driven personality and is prepared to lead and manage the sales team to achieve sales targets and revenue.

Sales

• Be responsible for developing and planning of sales strategies as well as providing direction and control of sales activities to ensure continuous growth for the Company.
• Prepare sales forecast and review sales strategies and activities to achieve the company’s sales revenue and competitive advantage.
• Establish and develop business plans and direct operations to meet annual sales and profitability objectives.
• Manage sales department operational, administrative needs and also budgeting, system requirements and staffing needs for areas including sales, reception, valet, and new car delivery teams.
• Determine training needs for sales, reception, valet and new car delivery teams.
• Conceptualise, execute and evaluate sales action plans and campaigns.
• Ensure retail space is properly represented with adequate display and demonstration models.
• Constantly audit and modify, where necessary, existing work flow, processes and customer journey to deliver greater effectiveness and efficiency.
• Provide good leadership, guidance and counselling to working teams to meet customers and job requirements and additionally for the sales team to achieve their individual sales quota requirements.
• Maintain high levels of customer satisfaction and ensure targets as set by the principal are achieved.
• Ensure consistent and accurate input and update of data by the sales team into our prospect management system.
• Ensure all planning, activities, tracking and reporting is carried out in an accurate and timely manner.
• Look into and address customer complaints and issues for sales department related cases.
• Be responsible for growth in corporate sales business which includes business-to-business sales, diplomatic sales, fleet sales, corporate programs and government tenders.
• Display multi-faceted skills, including sales force management, account management and needs analysis of the existing portfolio of corporate customers.

Product

• Support sales with product, pricing and inventory related matters.
• Responsible for product competitiveness, product pricing, specifications and homologations.
• Handle order processing, monitor shipments and manage inventory.
• Logistical support of vehicles required for events / trainings.
• Perform other duties as and when assigned.

Requirements

• Minimum Degree or equivalent.
• Preferably at least 2 to 3 years’ experience as managerial staff in similar industry.
• Good business acumen with excellent problems solving skills.
• Proven track record with strong negotiation, interpersonal, leadership and relationship building skills.
• Positive working attitude, organised, independent, resourceful and with high level of commitment and drive.

Summary:

• Salary $5500 - $7500
• AWS
• Location : Commonwealth

Requirement:

• Be comfortable to be involved in hands-on design, configuration, installation, performance tuning, and POCs.

Job Description:

• Develop project plans, ensure accurate delivery forecasts, pursue new business opportunities
• Strive to achieve a Customer Net Promoter Score of 4.0 or higher
• Lead architecture reviews with project stakeholders
• Assist in bid management activities for sales and solutions teams.
• Contribute to productivity and innovation initiatives and programs
• Cultivate a reputation as a trusted advisor to clients.
• Foster strong relationships with technology vendor partners
• Design and architect Network, Infrastructure and Cloud architecture models with a hybrid emphasis.
• Deploy, configure, and maintain Wintel servers (especially HPE/Dell servers), VMware virtualization platform, Microsoft server products, and related security software.
• Manage and configure Cisco switches, firewall devices, Fortigate, and load balancers.
• Develop and maintain scripts and automation tools to optimize IT infrastructure.

WhatsApp me @ 8780 0117 with your resume for a prompt response to your enquiry!

Joreen Hung | Reg No.: R24119971

Recruit Now Singapore Pte Ltd | EA Licence No.: 21C0845

Job Description & Requirements

• Handling full spectrum of corporate secretarial duties for our clients which includes but not limited to company incorporations, striking off of companies, preparations of directors' and shareholders resolutions
• Ensuring compliance in accordance with relevant statutory requirements, maintenance of statutory registers and submission of statutory returns
• Other ad-hoc duties as and when required.

Requirements

• Qualified Chartered Secretary, Degree Holder or above
• At least 3 - 5 years working experience in corporate secretarial work
• Conversant with the Companies Act & familiar with the regulatory and reporting requirements
• Good knowledge of process and electronic filing requirements of ACRA
• Proficiency working attitude, pro-active, good team player and able to work independently with minimal supervision
• Preparation of XBRL
• Able to work under pressure and meet deadline
• Local or SPR preferred.

Key Responsibilities:

Consulting – covering all aspects; including analysis, development, implementation, and training of end users utilising primarily Dynamics NAV/Business Central

Business and process analysis

Documenting ‘as-is’ and ‘to-be’ within accurate and detailed scoping documents

Liaising with developers and clients – act as a point of communication

Quality Assurance & Documentation

Knowledge and Expertise:

Over 4 years Dynamics NAV consultancy experience

Strong understanding of Microsoft Dynamics NAV/Business Central

Experience of working on full life cycle implementations across multiple versions of Dynamics

NAV/BC

Excellent communication (Spoken English) and problem-solving skills

Excellent understanding and knowledge of core Microsoft Dynamics NAV modules

Preferred

Microsoft SQL Server understanding

Azure administration understanding

Ability to create high quality functional documentation and strong requirements gathering

skills.

Person Specification:

Highly confident with providing support and training to users

Strong attention to detail and a keen desire to deliver the highest quality solutions to

customers

Location: Chinatown / Potong Pasir
Working Hours: Mon-Fri, 10am – 7pm
Salary Range: $4000 - $4500
Benefits: Attractive benefits package

Job Overview:

We are seeking a dedicated and proactive Full-Spectrum Human Resources Executive to join our HR team. The ideal candidate will manage all aspects of human resources functions, including talent acquisition, employee relations, performance management, training, compensation and benefits, and HR compliance. The HR Executive will ensure that the company’s HR practices are aligned with business goals and legal regulations while fostering a positive and productive workplace environment.

Key Responsibilities:

Payroll Management:

• Administer the company’s payroll processing accurately and on time.
• Ensure compliance with tax regulations, statutory deductions, and employee benefits.
• Handle payroll inquiries and resolve discrepancies in a timely manner.
• Collaborate with finance to ensure proper accounting of salaries, bonuses, and reimbursements.

Work Pass Management:

• Manage work pass applications, renewals, and cancellations in compliance with government regulations.
• Ensure all employees have valid work passes and documentation required to work in the country.
• Keep up to date with changes in work pass regulations and policies, advising employees and management on the required processes.

Recruitment & Talent Acquisition:

• Lead end-to-end recruitment processes, including posting job ads, screening resumes, interviewing candidates, and extending job offers.
• Build strong relationships with external recruitment agencies and job portals to attract top talent.
• Conduct onboarding sessions and ensure a smooth integration of new hires into the company.

Employee Relations & Engagement:

• Provide support to employees on HR-related matters, including benefits, policies, and general workplace issues.
• Act as a liaison between management and employees to resolve conflicts or concerns.
• Organize employee engagement activities to promote a positive company culture.

HR Compliance & Record-Keeping:

• Ensure HR policies and practices comply with local labor laws and regulations.
• Maintain accurate and up-to-date employee records, including contracts, performance appraisals, and work passes.
• Prepare and submit reports for statutory filings and government audits as required.

Performance Management & Training:

• Assist in the performance appraisal process by coordinating timelines and ensuring managers conduct regular evaluations.
• Coordinate training programs and workshops to enhance employee development.
• Help in identifying skill gaps and recommending training initiatives to support career growth.

Benefits Administration:

• Administer employee benefits programs, such as medical insurance, annual leave, and bonuses.
• Ensure benefits are correctly processed and communicated to employees.

HR Reporting & Analytics:

• Generate HR reports, such as turnover, headcount, and training costs, and provide insights to management.
• Use HR analytics to assist in strategic decision-making for improving workforce productivity and engagement.

Requirements:

Education:

• Bachelor’s degree in Human Resources, Business Administration, or a related field. HR certification (e.g., SHRM-CP, CIPD) is a plus.

Experience:

• 2-4 years of experience in an HR role with a focus on payroll, work pass management, and recruitment.
• Experience with HR software, such as HRIS and payroll systems.

Skills & Competencies:

• Strong knowledge of labor laws, HR policies, and best practices.
• Excellent interpersonal, communication, and conflict-resolution skills.
• Ability to handle sensitive information with discretion and confidentiality.
• Strong organizational and time management skills, with the ability to manage multiple priorities.
• Proficient in MS Office applications and HR software systems.
• Problem-solving mindset and ability to work well under pressure.

Administrative Manager Responsibilities:

• Supervising the day-to-day operations of the administrative department and staff members.
• Hiring, training, and evaluating employees and taking corrective action when necessary.
• Developing, reviewing, and improving administrative systems, policies, and procedures.
• Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.
• Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.
• Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
• Collecting, organizing, and storing information using computers and filing systems.
• Overseeing special projects and tracking progress towards company goals.
• Building and expanding on skills by engaging in educational opportunities.

Administrative Manager Requirements:

• Bachelor’s degree in business administration, management, or a related field.
• Experience in a related field, such as management or financial reporting, preferred.
• Exceptional leadership and time, task, and resource management skills.
• Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.
• Proficiency with computers, especially MS Office.
• Ability to plan for and keep track of multiple projects and deadlines.
• Familiarity with budget planning and enforcement, human resources, and customer service procedures.
• Willingness to continue building skills through educational opportunities.

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

HR Manager Responsibilities:

• Consistently recruiting excellent staff.
• Maintaining a smooth onboarding process.
• Training, counseling, and coaching our staff.
• Resolving conflicts through positive and professional mediation.
• Carrying out necessary administrative duties.
• Conducting performance and wage reviews.
• Developing clear policies and ensuring policy awareness.
• Creating clear and concise reports.
• Giving helpful and engaging presentations.
• Maintaining and reporting on workplace health and safety compliance.
• Handling workplace investigations, disciplinary, and termination procedures.
• Maintaining employee and workplace privacy.
• Leading a team of junior human resource managers.

HR Manager Requirements:

• Bachelor’s degree in human resources management or equivalent.
• Experience in human resources or related field.
• Ability to build and maintain positive relationships with colleagues.
• Experience in educating and coaching staff.
• Experience in conflict resolution, disciplinary processes, and workplace investigations.
• Experience in following and maintaining workplace privacy.
• Ability to give presentations.
• Knowledge of relevant health and safety laws.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.

Responsibilities:

Store Operations & Management

• Ensure all back end systems are aligned for efficient operations.
• Ensure all SOPs are followed, in-line with company wide standards, and provide the proper training and guidance to the team.
• Ensure all team members are trained on all FOH roles and execute them to the set standards.
• Work together with the kitchen team to ensure a seamless culinary experience for the guests.
• Oversee all maintenance works in the store and report upwards anything that is not in working order.
• Manage all store inventory, ensure ordering is in place to avoid outages.
• Set and enforce a cleanliness plan for the store, ensuring the presentation of the venue is always up to company standards.
• Manage, apply and ensure Workplace Safety and Food Hygiene & Safety policies and procedures by team members.

Guest Experience

• Provide an exceptional guest experience at all times and lead the team in doing the same.
• Build long standing relationships with regular guests, being their point of contact for any needs.
• Advocate for the needs of the guests and the guest experience. Push the team, the operations, and the business for constant improvements that will provide meaningful enhancements for the guests.
• Find ways to resolve any guest problems and turn complaints or incidents into memorable guest experiences.
• Manage, apply and ensure brand experience & customer service policies and procedures meet audit requirements.

Team Management

• Manage and oversee Workforce Planning policies for the store, including recruitment of new team members and weekly rostering of the team, in order to enhance existing, or optimize available, resources as necessary.
• Set and communicate clear performance expectations for all team members.
• Provide training and learning experiences for all team members.
• Outline growth plans for team members within the organization.
• Create a positive and fun working environment that encourages professional behaviour, exceptional guest experiences, and staff retention.
• Provide feedback, re-training and performance management as needed to underperforming staff.
• Communicate clearly with the larger management team on all staff matters - both high and low performers, and provide action plans.
• Foster a supportive working relationship with all direct reports.
• Conduct all performance appraisals for the FOH team.

Finance

• Optimise revenue at store level to meet weekly, monthly, and annual revenue targets.
• Oversee all ad-hoc expenses, providing approval and guidance to minimize the need for unforeseen expenditures.
• Manage manpower hours to stay within budget while meeting operational needs.

Communications and Reporting

• Facilitate seamless communications within the store team and between the store team and larger organization.
• Foster good working relationships with all internal and external partners including but not limited to Upper Management, Brand and Merchandising teams, Central Kitchen, Logistics Team, External Vendors, Store Neighbors and Partners.
• Proactively and clearly communicate all necessary information to the store team, ensuring information is not only shared but understood.
• Proactively and clearly communicate upwards, ensuring appropriate information is shared and necessary attention is brought to accomplishments and challenges for the store.
• Ensure all daily store reporting is executed in a timely fashion and according to SOP (end of day reporting, requisitions, etc…).
• Participate, as relevant, in all larger company management meetings.

Requirements:

• Min 6 years of relevant working experience in the F&B industry.
• A natural leader, highly communicative to lead and motivate staff.
• Trained eye for detail and customer-centric.
• Ability to work in a fast-paced environment.
• Fluent in English.
• Computer literate.
• Willing to work on rotating shifts, weekends and public holidays.
• 5 or 6 days alternating work week.

We are seeking a skilled Network Administrator with 2-3 years of experience to join our team. You will handle network monitoring, security system management (including IDP (Intrusion Detection and Prevention) and IPS (Intrusion Prevention System)), security technologies (including EDP and XDR), change management documentation, green field implementations, and cloud integration.

Job Responsibilities

• Monitor network performance for uptime and security.
• Manage firewalls, including Intrusion Detection and Prevention (IDP) and Intrusion Prevention System (IPS).
• Configure VPNs (Virtual Private Network), IPsec, SD-WAN, MPLS, Policy Management, ExpressRoute, and Cloud Connect.
• Work on migration projects and green field implementations.
• Document network changes according to change management procedures.
• Integrate network services with cloud platforms like Azure, Google Cloud, and AWS (Apache Web Server).
• Performing Regular Security Audits on the networks (VAPT)
• Implement EDP and XDR initiatives.

Job Requirement

• Bachelor’s degree in computer science or related field.
• 2-3 years of network administration experience.
• Ability in security system management and security protocols.
• Experience with VPNs, SD-WAN, and cloud platforms (Azure, Google Cloud, AWS).
• Strong troubleshooting skills.
• Ability to document change management procedures.
• Knowledge of Intrusion Detection and Prevention (IDP) and Intrusion Prevention System (IPS).

Responsibilities

• Attend to customer inquiries and improve service procedures.
• Investigate and resolve order-related issues promptly and effectively.
• Provide feedback to management to enhance products and services.
• Proactively identify opportunities for process improvement to enhance overall customer satisfaction.
• Maintain records of customer interactions and resolutions.

Requirements:

• 1 year of proven experience in customer service, order management, or a related role.
• Excellent communication and interpersonal skills. Strong proficiency in written and spoken English.
• Strong organizational and multitasking abilities.
• Attention to detail and a commitment to accuracy.
• Problem-solving skills with a proactive and customer-centric approach.