The Job

• Prompt assistance to the needs of driver/delivery partners.
• Facilitating transactions without error.
• Assist with the onboarding of driver/delivery partners
• Working hours: Mon-Fri, 10am - 7pm

The Talent

• No experience required
• Customer service experience would be an advantage
• IT/Computer literacy

Next Step

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Customer Service
• Only shortlisted candidates will be contacted

Isaac Tan Yang En

EA Licence No: 91C2918

Personnel Registration No: R24123927

Job Description:

• Assist with Data Entry for Invoicing and Purchasing
• Assist with Reporting Submissions
• Operational coordination between departments & clients
• Fielding phone calls with clients
• Ad-hoc tasks assigned by reporting officer.

Requirements:

• Possess at least GCE 'N' level and above
• Entry level welcome to apply, on-job training will be provided
• Able to work independently and multi task
• Able to work in a fast paced environment
• Required language: English and Mandarin (Able to handle enquiries from English and Mandarin Speaking Customers)

1. Cold calls to prospects.

2. Prepare monthly sales report.

3. Promote international air and ocean services.

4. Achieve sales target.

5. Identify potential clients and develop new accounts.

6. To manage sales and daily logistics duties.

7. Ensure high customer satisfaction.

8. Conduct Marketplace and research.

9. Identify and enlarge targeted customer base.

10. Ensure smooth freight service from pick up to delivery

11. Other ad-hoc duties as assigned by the Manager

Responsibilities

• To achieve Company’s business growth (budget/target) with existing resources
• To manage and expand existing business and contribute to meet sales KPI
• Manage a portfolio of existing and potential customers via telephone contact
• Build a strong client relationship and grow accounts to their maximum potential
• Coordinate with different department and act as the customer’s point of contact to ensure all queries, problem or issues are dealt with appropriately
• Maintain teamwork by incorporating positive attitude
• Ensure that customer information is maintained accurately on the database
• Identify and reduce all business and financial risks through effective implementation and monitoring of controls
• Implement and maintain internal audit policies and procedures in accordance with best practice
• Sales support – preparing Quotation, oversea coordinate, monthly tariff & reporting
• Carry out any ad-hoc task as and when assigned by the Company

Requirement

• Diploma in Logistics/Supply Chain Management or a related field
• Good problem-solving skills and able to work under pressure
• Well-organized with a keen eye for detail
• Able to work independently or in a team-based environment
• Proficient in Microsoft Office
• Preferably 2 to 3 years’ experience in sales and freight forwarding industry
• Possess knowledge on logistics, import/export procedures and Incoterms
• Good command of English written and spoken
• Good customer service and communication skills

LBT Global Logistics is a local SME established in February 2020. We specialize in land transportation, warehousing and stuffing/unstuffing of containers. Our land transportation includes FCL/LCL, OOG and project cargoes trucking. We also provide warehousing services such as storage and distribution services to our customers.

We are searching for enthusiastic personnel interested in logistics business to join our expanding team in the following years ahead. Personnels that are ready to take challenges in the logistics industry.

- Ability to drive for long hours

- Ability to complete jobs deployed by controller

- To deliver or collect containers to depots, PSA and customer premises

- Possess Singapore class 4 driving license

- Completed PSA prime mover safety course

- 6 days work

- Trip incentives range from $2,500 to $5,000

Responsibilities:

• Financial accounting and bookkeeping
• Handle day-to-day financial operations within the company & group (payroll, invoicing, accounts payable, accounts receivable and other transactions)
• Record accounts payable and staff claims and process payment
• Follow up on accounts receivable collections.
• Producing financial reports related to budgets, account payables, account receivables, expenses etc.
• Maintain an accurate record of financial transactions and perform timely reconciliations.
• Use knowledge of local laws to comply with reporting requirements (eg. GST submission).
• Liaise with various internal parties such as key account managers and external parties such as bankers, suppliers, sub-contractors and auditors.
• Conduct variance analysis, identify trends, and provide actionable insights to the leadership team.
• Review consolidation package done by subsidiary companies and report to HQ.
• Any ad-hoc duties as assigned.

Requirements:

• Ideally 5 years of relevant working experience in handing full sets of accounts. Prior experience in project accounting will be an advantage.
• Good interpersonal skills and the ability to work independently as well as collaboratively in a team-oriented environment. Willing to coach and support other team members.
• Meticulous with attention to details and have good organizational skills.
• Positive attitude towards problem solving and ability to think creatively.
• A multi-tasker and learner with self-motivation and integrity.

Job Title: Class 3 Driver (Vehicle can request drive back) (ID4625)
Location: : Chin Bee Ave (Boon Lay)
Working Hours: Mon – Sat 8.00am-5.00pm
Salary: $2600-$3000

Job Scope (Responsibilities):
• Able to drive reefer truck to deliver frozen items to customers
• Load and unload cargo
• Able to carry up to 15kg ctns (if required)
• Record cargo deliveries
• Refuel and clean vehicle
• Follow traffic laws
• Inspect trucks and record issues
• Keep activities log and log hours
• Plan routes using GPS system
• Deliver frozen products to the customer on time
• Maintain a positive attitude with customers

Requirements:
• Class 3 license
• Ability to work independently

Job Title: Senior M&E Engineer ( ID6015)
Location: City Hall
Working Hour: Mon-Fri 9am -6pm
Basic Salary: $5000-$6000
Benefits: AL start from 11days, medical & dental treatment

Job Responsibilities:
• Generate M&E coordination shop drawings and resolve issues with consultants and sub-contractors.
• Attend client and consultant meetings, prepare progress reports, and ensure ISO compliance (9000, 14001, OHSAS 18001).
• Collaborate with site engineers, propose risk assessments, and develop cost-effective M&E solutions.
• Assist in tendering with architectural and C&S solutions, and review M&E work schedules for project planning.
• Attend site surveys, evaluate VOs, and assess costs based on POs and tender clarifications.
• Work with Planning and QS departments, prepare M&E presentations for clients, and perform full M&E functions as assigned.

Requirement :
-Strong knowledge of M&E details, working drawings and local construction practices
-Minimum of 10 years of relevant experience

Responsibilities:

• Perform on-site installation, troubleshooting and debugging of autonomous vehicle (AV) systems and related components.
• Conduct and facilitate regular inspections, diagnostic tests, and scheduled maintenance for all vehicle assets.
• Assist in routine data collection and documentation optimization or preventive maintenance.
• Coordinate operational activities including scheduling, resource allocation, and route optimization for the AV fleet
• Collaborate with cross-functional teams to facilitate coordination between technical tasks and operational requirements.
• Any other additional duties relating to product and operations support.

Requirements:

• An Engineering diploma or degree in Electrical, Electronic, Mechatronics, Robotics, or Automation.
• Hands-on experience in systems deployment, service engineering, technical support, and/or operations coordination.
• Capability to adjust to a shift-based support working environment.
• Experience working in Linux OS environment.
• Practical expertise in electrical and electronic wiring as well as mechanical systems.
• Familiarity with ROS is a plus.
• A Class 3/4 driving license will be an added advantage.

• Create 2D drafting using NX software
• Create assembly and detail drawing with tolerance Spec.
• Update design change
• Document control, drawing printing, filing and issuing.
• 5) Create BOM and request for quotation

Requirement:

• Diploma , Nitec, NTC or equivalent
• Minimum 1 years related working experience (Drafting using Cad)
• (No experience can also apply , training will be provided )
• Unigraphics NX(preferred or Cad system

Job Description:

We are seeking an experienced and highly motivated individual to join our team as a GMP (Good Manufacturing Practice) Audit Senior Director. In this crucial role, you will be responsible for leading and managing the Asia Pacific and South Asia GMP Audit team to ensure compliance with regulatory requirements and GSK standards. You will play a key role in maintaining the highest standards of quality and safety across our manufacturing operations.

Key Responsibilities:

• Lead the regional APSA GMP audit program, including planning, scheduling, and executing internal and external audits.
• Develop and implement regional audit strategies and methodologies to assess compliance with GMP regulations and GSK policies of GSK Medicines and Vaccines manufacturing sites, Third Party Contractors supplying Medicines and Vaccines products, R&D GMP Contractors for GSC products, Logistics Service Providers (LSPs), and Multi-Market Warehouses and Distribution Centers.
• Accountability for the regional team’s preparation and presentation of clear, concise audit reports, highlighting findings and risks identified during audits.
• Manage the interface with senior stakeholders accountable for addressing identified audit findings and risks.
• Monitor and track the status of audit findings and drive continuous improvement for percentage of auditee CAPAs that are right first time.
• Stay current with industry trends, regulatory changes, and best practices in GMP compliance.
• Ensure team members remain current on GMP standards and auditing techniques.
• Actively support team members’ pursuit of their individual development plans.
• Drive continuous improvement of audit processes and systems.

Qualifications:

• Bachelor's degree in Pharmacy, Chemistry, Biology or Engineering
• Minimum of 10 years of experience in GMP auditing, quality assurance within the pharmaceutical or healthcare industry.
• Experience in GMP regulations (e.g., FDA, EMA) and industry standards.
• Proven track record in leading and managing audit programs and teams.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced, dynamic environment.
• Certification in auditing (e.g., CQA, CQE) is preferred.

What We Offer:

• Competitive salary and benefits package.
• Opportunity to work with a leading global healthcare company.
• Professional development and career growth opportunities.
• Collaborative and inclusive work environment.
• Commitment to work-life balance and employee well-being.

Join GSK and make a difference in the world of healthcare. We look forward to welcoming you to our team!

GSK is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

As discussed, Asia House can be listed as the primary location but the role can be based anywhere in the APSA region

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

RESPONSIBILITIES:

1. Undertake social casework and provide individual and family counselling as a member of the rehabilitation team.

2. Network with other agencies or community groups to obtain resources to meet the needs of the clients and their family members.

3. Participate in caregivers’ training and support work activities and public education.

4. Provide administrative support to the department.

5. Undertake any duties as assigned by staff-in-charge

REQUIREMENTS:

· A Bachelor’s Degree in Social Work from a Recognized University

· Minimum of 1-3 years’ experience as a Social Worker or fresh graduate.

· For fresh graduate, to apply for accreditation with Singapore Association of Social Workers for professional practice within 12 months of graduation.

· Listening and Communication skills, Counseling skills and Organizational skills.

Has empathy and a sense of compassion.

Be able to advocate for clients and caregivers.

Skills to do simple assessment of family needs.

Skills to collaborate and network with internal and external recourses.

Working Location: 65 Pasir Ris Drive 1 Singapore 519529

We are seeking a highly experienced Principal Product Consultant with extensive of experience in Triple A Plus and Temenos Wealth Manager. The ideal candidate will have a strong background in Wealth Management and Triple A+. This hybrid role requires a deep understanding of the domain and technical skills to drive product excellence and client satisfaction.

Responsibilities

• Lead the implementation and customization of Triple A Plus and Temenos Wealth Manager solutions for clients.
• Oversee the end-to-end project lifecycle, ensuring timely delivery and adherence to client requirements.
• Provide expert guidance on best practices and industry standards in Wealth Management.
• Collaborate with cross-functional teams to design and develop innovative solutions that meet client needs.
• Conduct thorough analysis of client requirements and translate them into technical specifications.
• Ensure seamless integration of Triple A Plus and Temenos Wealth Manager with existing client systems.
• Develop and maintain comprehensive documentation for all project phases, including requirements, design, and testing.
• Facilitate workshops and training sessions to empower clients with the knowledge to effectively use the implemented solutions.
• Monitor project progress and proactively address any issues or risks that may arise.
• Provide ongoing support and maintenance to clients, ensuring optimal performance of the implemented solutions.
• Stay updated with the latest trends and advancements in Wealth Management and related technologies.
• Contribute to the continuous improvement of internal processes and methodologies.
• Foster strong relationships with clients, understanding their business needs and providing tailored solutions.

Requirements

• Possess extensive experience in implementing and customizing Triple A Plus and Temenos Wealth Manager.
• Demonstrate a deep understanding of Wealth Management principles and practices.
• Exhibit strong analytical and problem-solving skills to address complex client requirements.
• Showcase excellent communication and interpersonal skills to effectively collaborate with clients and internal teams.
• Hold a relevant certification in Triple A Plus or Temenos Wealth Manager.
• Display a proactive approach to learning and staying updated with industry trends.
• Have a proven track record of successfully delivering large-scale projects in a hybrid work model.
• Show ability to work independently and manage multiple priorities in a fast-paced environment.
• Demonstrate strong organizational skills and attention to detail.
• Exhibit a client-centric mindset with a focus on delivering high-quality solutions.
• Possess a strong technical background with the ability to understand and translate complex technical concepts.
• Show commitment to continuous improvement and professional development.
• Hold a degree in a relevant field or equivalent work experience.

Certifications Required

• Certification in Triple A Plus or Temenos Wealth Manager is mandatory.

About Cognizant

Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. See how at www.cognizant.com or @cognizant.

Executive, Group HR, NHG

JOB DESCRIPTION

As a vital member of the Group Human Resources team, the Executive will play a key role in supporting the Group Development Awards portfolio under the guidance of the Manager, Group Scholarships and Awards. The responsibilities include:

1. Ensuring alignment of development awards with the overall organizational objectives and equipping identified staff with the necessary skills to contribute effectively at organizational, group, and national levels.
2. Supporting the annual review of development awards for relevance and effectiveness, making recommendations for updates and changes as necessary, and ensuring timely communication of changes and information.
3. Assisting in the planning and execution of the annual awards cycle, which includes conducting briefings for institutional representatives, collating award nominations, performing preliminary reviews and assessments of incoming nominations, and preparing for awards review panel meetings.
4. Continuously reviewing and streamlining the awards nomination and administration processes to enhance efficiency.
5. Participating as a member of the organizing committee for the annual awards ceremony.
6. Undertaking ad-hoc projects related to Group Scholarships and Awards and Human Resources as assigned.

JOB REQUIREMENTS

1. A Bachelor’s Degree in Business Administration or a related discipline in Human Resources.
2. Ideally, 1-3 years of experience in an HR generalist or HR development role; fresh graduates are encouraged to apply.
3. Prior experience in managing a scholarships and awards portfolio is advantageous but not mandatory.
4. Strong project management, planning, and prioritization skills.
5. Meticulous attention to detail.
6. Excellent command of spoken and written English.
7. Ability to work collaboratively in a dynamic team environment

LBT Global Logistics is a local SME established in February 2020. We specialize in land transportation, warehousing and stuffing/unstuffing of containers. Our land transportation includes FCL/LCL, OOG and project cargoes trucking. We also provide warehousing services such as storage and distribution services to our customers.

We are searching for enthusiastic personnel interested in logistics business to join our expanding team in the following years ahead. Personnels that are ready to take challenges in the logistics industry.

- Ability to carry heavy stuffs

- Ability to read and write simple English

- Assist driver on deliveries

- 5.5 days’ work

- $1,600 - $2,000 depending on performance

LBT Global Logistics is a local SME established in February 2020. We specialize in land transportation, warehousing and stuffing/unstuffing of containers. Our land transportation includes FCL/LCL, OOG and project cargoes trucking. We also provide warehousing services such as storage and distribution services to our customers.

We are searching for enthusiastic personnel interested in logistics business to join our expanding team in the following years ahead. Personnels that are ready to take challenges in the logistics industry.

- Ability to use PSA portnet system

- Ability to use depot container management system

- Familiar with Singapore route

- Route planning

- 6 days work

Deepen quality of integrated person-centred care (PCC) to reframe and normalize life of PWD and PMCI, unleashing their hidden talents through visionary therapeutic engagements, build connections and provide opportunities for continuous learning and contributions to the Lodge as well as in the community.

Responsibilities:

• Co-create and enhance community care service streams for evolving profile of PWD and PMCI living in the community and their caregivers
• Lead, co-design and facilitate rich wellness activities virtually and in person to empower and unleash potential of PWD, PMCI and their caregivers
• Enthuse and synergise with knowledge partners, co-creators and family members to build a respectful and dementia friendly community to create person-centred care everywhere
• Strategize, plan and co-ordinate outreach and on-boarding of clients
• Co-creating knowledge from everyday best to build ground-up models with new benchmarks set

Requirements:

• A good basic degree in either Communication, Marketing, Psychology, Gerontology, or linguistic related field with 2 to 3 years of working experience
• Technology savvy and experience in social media marketing
• Strong in writing and documentation
• Possess keen minds and enjoy pathfinding work
• Creative, resilient, dynamic, organized, resourceful with good intrapersonal, interpersonal skills

Interested applicants are invited to email detailed resume, stating qualifications, experience, current and expected salaries, contact number and a recent photograph to:

Email: [email protected]

Working Hrs : 44.5hrs/week

Responsibilities:-

• Ensure the maintenance of proper filling, correspondences and records.
• Lead and represent the contractor’s team.
• Ensure overall service performance, compliance with KPIs, and manage stakeholder relationships.
• Handling general accounting functions of account receivables, account payables, petty cash & journals.
• Prepare payment receipts vouchers and cheques.
• Issue invoices, debit and credit notes to clients and intercompany transactions.
• Update bank balance and bank reconciliation.
• Assist in preparation of monthly and yearly closing.
• Perform day-to-day transactions.
• Ensure proper documentation and internal filling.
• Liaise with auditors for annual statutory audits.
• Any other related duties as assigned.
• Prepare Financial Statements.

Requirements:-

• Preferably degree level and at least 2 years of experience in related field
• Experience using SAP HR
• Process effective organizational and follow-up skills, paying attention to detail.
• Excellent organizational skills, ability to work under pressure and meet tight deadlines.
• Ability to manage large volume of transactions and remain composed under pressure
• Able to maintain confidentiality and sensitivity in the management of work

Demonstrate ability to handle work professionally, independently and efficiently

Responsibilities:

· Hunt and secure new business and customers

· Meet targets and/or increase the organization's revenue, volumes, and gross profit

· Execute business development strategies and tactics

· Interact with local and regional vendors (including Air, Ocean, and others) on securing the best rates in the market for customer proposal purposes.

· Manage and analyze the performance of owned customers, identify the need for action and execute these actions

· Work on tenders/RFQs/Bids if required

· Positive internal stakeholder relationship management - Tech, Product, CS, Operations & others

· Contribute ideas on process improvements & implementation of related improvements.

· Execute and manage all other jobs as assigned by immediate and dotted line superiors.

Job Requirements:

· Ability to secure new business and customers independently

· Results driven

· Certification in Logistics and/or Supply Chain would be an added advantage

· Min. 5 years in a customer facing role in freight forwarding, shipping line, air cargo, logistics, supply chain or similar industries, in the roles of business development, sales, commercial, operations or customer service.

· Knowledge of customer retention and experience in dealing with customers

· Good consultative sales techniques and well-developed negotiation skills

-------------

Send me your resume via WhatsApp ❤

WhatsApp: (https://api.whatsapp.com/send?phone=6592377799)

I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com

EA Registration Number: R22108564

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

Xiaomi Corporation was founded in April 2010 and listed on the Main Board of the Hong Kong Stock Exchange on July 9, 2018. Xiaomi is a consumer electronics and smart manufacturing company with smartphones and smart hardware connected by an IoT platform at its core.

Embracing our vision of “Make friends with users and be the coolest company in the users’ hearts”, Xiaomi continuously pursues innovations, high-quality user experience and operational efficiency. The company relentlessly builds amazing products with honest prices to let everyone in the world enjoy a better life through innovative technology.

Xiaomi is one of the world's leading smartphone companies. The company’s market share in terms of smartphone shipments ranked no. 2 globally in the second quarter of 2021. The company has also established the world’s leading consumer AIoT (AI+IoT) platform, with 374.5 million smart devices connected to its platform (excluding smartphones and laptops) as of 31 March 31, 2021, excluding smartphones and laptops. Xiaomi products are present in more than 100 countries and regions around the world.

Job Description

Key Responsibilities:

1. Construction of data warehouses, development and maintenance of data services for Xiaomi's overseas Internet business.
2. Design a reasonable multidimensional data analysis system architecture for massive data processing and query needs, adaptable to changes in business, to meet a variety of requirements.
3. Clean and process massive logs, and abstract reusable data models for multiple businesses.

Job Requirements

1. Bachelor’s degree or above in a computer-related field.
2. Familiar with common relational and non-relational databases, distributed storage, and capable of selecting appropriate storage components based on requirements.
3. Knowledge of big data processing frameworks such as Spark and Flink, and preference for those who understand the concept of streaming processing.
4. Possess good problem analysis and solving skills, strong learning ability, and logical thinking.

BIPO Service (Singapore) Pte. Ltd.

EA License No. : 18S9180

Our company is acting on behalf of our client who has good hardware business. They need experienced sales manager with the following job responsibilities and requirements-

Job responsibilities

1. Ensure and Provide consistent professional sales and product service

2. Responsible for the co sales products

3. Ushering customers and explain about company products

Responsible for presenting the different co products to customers.

Makes recommendations and serves customers.

Job highlights

4 off days monthly, rest days depend on schedule

Competitive salary 3k and above

Positive and nurturing working environment

Work location: teck whye area

Duration: permanent

Requirements

Qualifications - diploma or high school diploma

Work experience- at least two year sales working experience in related fields

Job type- full time

Required languages: English and able to communicate with mandarin speaking customers

Job specialisation- services,designing

If you have an interest in applying for this role, please WhatsApp me at 98198786 to apply. Only shortlisted candidates will be notified. Priority will be given to Singaporeans

Young hon Lim/ manager

Render private limited

EA licence no 15c7827

EA reg no R1550906

Job description:

--Review renovation and construction structural drawings to plan tasks.
--Calculate material quantities.
--Perform coordination duties and basic clerical work.

Requirements:
--Relevant experience is required.

Company Benefits:

--Annual and medical leave according to Ministry of Manpower (MOM) guidelines.

Our company is acting on behalf of our client who has good massage business in Bukit Timah. They need spa therapists with the following job responsibilities and requirements-

Job responsibilities

1. Provide consistent professional spa massage (either body or foot)

2. Responsible for the cleanliness and neatness of spa facilities

3. Responsible in preparing treatment products, replenishment of stocks, towels supply etc.

Job highlights

4 off days monthly, rest days depend on schedule

Competitive salary 3k and above

Positive and nurturing working environment

Work location: Bukit Timah

Duration: permanent

Requirements

Qualifications - diploma or high school diploma

Work experience- at least one year working experience in related fields

Job type- full time

Required languages: English and able to communicate with mandarin speaking customers

Job specialisation- services, personal care

If you have an interest in applying for this role, please send in application online to apply. Only shortlisted candidates will be notified. Priority will be given to Singaporeans

Young hon Lim/ manager

Render private limited

EA licence no 15c7827

EA reg no R1550906

Roles & Responsibilities

1. Handle customer inquiries, complaints, suggestions, and commendations received via phone
2. Establish good relationships with customers through high-quality service, provide reasonable solutions to customers, and improve service quality and satisfaction
3. Pay attention to customer needs, promptly provide feedback to relevant departments, and ensure accurate entry of customer feedback information
4. Keep real-time track of quality assurance scores and satisfaction to ensure service levels meet the required standards
5. Master customer service knowledge and communication skills to enhance service level and increase customer satisfaction.

Requirement
1. Candidate must possess at least a Diploma in any field.
2. Minimum 3 years of relevant working experience.
3. Capable of managing multiple tasks in a fast-paced environment.
4. Independent and proactive with good problem solving skills.
5. Proficient in English and Chinese (to liaise with HQ, China colleague).