· Communicate assigned cleaning duties to the cleaning team

· Monitor cleaning operations to ensure quality service delivery

· Assist in coordinating and liaising with clients at project sites

· Ensure teams adhere to safety measures during cleaning operations

· Implement operation plans to improve work processes and service quality

· Submit compiled daily cleaning reports to management

· Ensure stocks of cleaning tools and equipment are in order and replenishment orders are fulfilled in a timely manner

· Assist in implementation of maintenance schedule for cleaning devices on a timely basis

· Assist in planning work schedules and deployment of manpower

· Provide appropriate guidance to cleaners

· Facilitate effective work processes

· Provide feedback and recommend process improvements to the cleaning team

· Respond to major incidents and emergencies

· Report and update on major incidents and emergencies to the management

· Able to work any shift

· Able to work OT on weekends and public holiday

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

• Senior FSM is responsible for ensuring full compliance with fire safety regulations and maintaining all fire safety systems. This includes overseeing the implementation of the building's emergency response plan, conducting regular inspections and fire drills, and ensuring fire safety certification requirement are met.
• Conduct routine inspections of all fire safety systems and equipment.
• Identify and rectify any fire safety deficiencies to maintain compliance with regulations and ensure optimal performance of fire protection systems.
• Organise and conduct regular fire drills to ensure building occupants, including users and tenants, are familiar with evacuation procedures and prepared for emergencies.
• Review and update the building's emergency response plan as necessary to reflect changes in regulations, building layout, or new equipment.
• Prepare and submit annual fire safety report to Authority for the renewal of building's fire certificate.
• Ensure that all fire safety measure meet the criteria for certification and are compliant with Singapore fire safety code and regulations.
• Prepare and submit reports to relevant authorities on fire-related matters, including any incidents, compliance issues, and equipment maintenance updates.
• Complete any other assignments related to fire safety that may be directed by supervisor/snr management.

Job Requirements:

• Certified senior fire safety manager (FSM)
• Knowledge in fire safety codes and regulations.
• Experience in fire safety management, facilities managements, defence sector.

We are seeking a dedicated and experienced Assistant Nurse Manager to join our team at St. Andrew's Nursing Home (Tampines North). The ideal candidate will be a senior staff nurse with extensive clinical experience and a robust background in infectious control. This role offers an exciting opportunity for a seasoned professional looking for a new challenge in a leadership capacity.

KEY RESPONSIBILITIES

• To oversee the team of registered and enrolled nurses, nursing aides and healthcare assistants

Quality and Patient Safety

• Responsible for compliance of all nursing standards as stipulated by Ministry of Health (MOH) and Singapore Nursing Board (SNB)
• Lead quality assurance activities to monitor and evaluate the quality and appropriateness of nursing care. Ensures quality audits are planned and conducted periodically. Follow up with areas for corrective improvements
• Promote evidence-based practices or nursing care delivery
• Ensure written policies and procedures and work process are available and up to date to guide the nursing care delivery

Care Delivery

• Ensure the smooth transition of residents from acute to chronic care and back to the community, where possible
• Direct care of the residents to ensure compliance to standards

Infection Control:

• Develop, implement, and monitor infection control policies and procedures in compliance with national guidelines and best practices.
• Conduct regular audits and assessments to ensure adherence to infection control protocols and address any compliance issues.
• Provide training and education to staff on infection control practices and emerging infectious diseases.
• Investigate and manage infection outbreaks, coordinating with relevant health authorities as necessary.

Staff Resources

• Ensure appropriate skills mix and adequate manpower resourcing for all shifts and types of services

Staff Development

• Direct and facilitate staff development, skills and competency upgrading through various opportunities. These may include formal education, in-house training or approved online learning programmes
• Guide orientation/induction programmes and preceptorship for all new staff
• Support the Nursing Director in nursing home management and deputizes in her absence

Qualifications:

• Education and Licensing:Bachelor of Science in Nursing (BSN) or equivalent.
  Registered Nurse (RN) license with the Singapore Nursing Board (SNB).
  Certification or training in infection control is highly desirable.
  Basic Cardiac Life Support (BCLS) certification is required.
  
• Experience:Minimum of 5 years of clinical nursing experience, with at least 2 years in a senior staff nurse or leadership role.
  Proven experience in infection control and management, including handling infection outbreaks and implementing infection control protocols.
  Demonstrated experience in a managerial or supervisory role, preferably in a hospital or healthcare setting.
  
• Skills and Competencies:Strong leadership, organizational, and interpersonal skills.
  Excellent communication and problem-solving abilities.
  Proficient in clinical assessment, patient care, and infection control practices.
  Ability to work effectively under pressure and manage multiple tasks.
  

Additional Information:

• Work Hours: Monday - Friday

Job Description

Assisting Project Engineer with daily site activities.

Formulation of procedures for construction activities.

Attendance and contribution for prestart, internal, HSE and client meetings.

Requirements

Atleast 2 - 3 years of working experience in construction field

Degree in Civil Engineering or its equivalent

Job Requirements-Must be able to work night shift and splite shift-Must be able to work extra hours if needed-Serves as the link between direct reports and middle / upper management.-Plans production operations, establishing priorities and sequences for manufacturing products, utilizing knowledge of production processes and methods, machine and equipment capabilities, and human resource requirements and capabilities.-Makes decisions on job assignments and work priorities-Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays and downtime.-Responsible for equipment condition and department housekeeping-Researches, complies and prepares reports, correspondence, and other information required by management, as well as, identifies and resolves report discrepancies or errors.-Works with employees to maintain a safe work environment. Leads and supports direct reports to work in a safe manner and to seek improvements in work practices.-Ensures that product quality and production efficiencies meet or exceed established standards.-Examines procedures and recommends changes to save time, labor, and other costs and to improve quality control and operating efficiency.-Observes direct reports to ensure compliance with safety, quality, and productivity standards.-Verifies completeness and accuracy of direct reports’ work, computations, and records.-Participates in work of direct reports to facilitate productivity or overcome difficult aspects of work.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Responsibilities

Finance Activities

• Responsible for the accuracy, timeliness, effectiveness and efficiency of monthly journals, daily data entries and processes in the areas of Account Receivables, Account Payables, banking, month-end closing and quarterly GST reporting
• Processing of cheque and online payments
• System update of local Accounts Payable payment vouchers
• Posting and review of vendor invoices
• Reconciliation of vendor monthly Statement of Accounts & preparation of monthly payment cycles
• Monthly and weekly Accounts Receivable follow up to customers & coordination with cross functional departments
• Monthly reconciliation of Balance Sheet items
• Assist in monthly and year end audits, including audits for certifications such as ISO and TISAX
• Ensure proper filing of daily transactions
• Perform other finance/accounting tasks as required.

Admin Activities

• Office Management: Oversee daily office operations, ensuring a smooth and efficient working environment for all staff
• Inventory Management: Manage and maintain inventories of office supplies such as stationery, printer consumables (including maintenance), and other office materials
• Purchasing & Procurement: Coordinate the purchasing of office equipment, including printers, furniture (chairs, tables, pedestals), and other office items or devices as needed
• Asset Inventory Management: Track, issue, and maintain company devices such as laptops, desktops, phones, and other electronic equipment, ensuring proper management and maintenance (including asset tagging)
• Health & Safety: Support the maintenance of a safe and compliant office environment, ensuring adherence to health and safety standards
• Perform other administrative tasks as required

Requirement

• Diploma in Business/Finance/Accounting or equivalent
• Minimum 2 years' experience in a similar capacity
• In-depth knowledge of accounting principles and practices
• Highly organized and detail oriented
• Self-motivated and proactive, capable of working independently while effectively prioritizing and managing time to meet deadlines.
• Efficient and productive
• Strong sense of ownership, demonstrating accountability and taking full responsibility for tasks and projects assigned
• Proactive mindset, always seeking to improve processes, identify efficiencies, and implement effective solutions to enhance performance
• Strong interpersonal skills, with the ability to collaborate and build positive relationships across teams and departments
• Strong written and verbal communication skills in English

Exciting full-time and contract-based opportunities at Sproud

We are in search of a technically skilled Multi-media Post Production Producer who can handle projects across multiple media forms and push boundaries through experimentation.

The ideal candidate will be able to lead the project creatively and technically from the Post Production POV and collaborate with our cross-disciplinary interactive and production team and partners.

Open to Singapore citizens and PR only.
Aiming for a start date ASAP; flexible for the right fit.
Apply by 24 Jan 2025.

Send in your CV and portfolio to: [email protected]
Titled- Post Pro Producer for Sproud

--
hashtag#PostProductionJob hashtag#Fulltime hashtag#PostProducer hashtag#AR hashtag#Interactive hashtag#filming hashtag#Animation hashtag#TargetAudienceEducation

Sproud is a LearnTech company that focuses on producing objective-driven learning content for effective and sustained outcomes.

https://lnkd.in/g7ZmKzYm
https://lnkd.in/gQbMmirW

Job Scope

• Operate production machines to meet output & quality, may handle two or more machines at the same time
• Perform sorting/cleaning/deflashing/quality inspection/packaging
• Ensure good housekeeping of work area
• Perform ad hoc duties assigned by Supervisor/Manager

Working Hours: 7am to 4.18pm, 5 day week

Requirement

• No work experience required
• Physically fit
• Good eye-sighted will be an added advantage
• Preferably entry level specialized in manufacturing/production operations or equivalent

Job Types: Full-time

Salary: $1,000 + Incentive + Allowance

Salary up to $1,900 per month

Responsibilities:

• To carry out routine inspection on electrical, air-conditioning systems, fire protection systems, plumbing and sanitary systems in the building.
• Able to do hands on to carry out repair for sanitary and plumbing works, electrical works and building works
• Inspect buildings, equipment’s and appliances for functionality, checking for faults and fixing them where they exist to keep all things running and functioning properly.
• Diagnose problems in the building to facilitate the prompt repairs for the convenience of tenants, and carry out repairs on minor problems, such as light fixtures, clogged toilets, leakages, peeling wall and furniture and others
• Attend to building and tenants’ defects and breakdowns as requested.
• Possesses electrical knowledge to check and fix the electrical wiring and knows the compliance with regulatory standards to avoid accidents
• Supervise and manage contractors or vendors for preventive & corrective maintenance works
• Any other ad-hoc duties as assigned whenever required

Requirement:

• NTC / Higher Nitec / Diploma in Building/ Mechanical/ Electrical Engineering or equivalent
• Atleast 3 years of relevant working experience in maintaining office buildings / service apartments
• Pro-active, independent, able to work with minimal supervision and perform under pressure
• Good team worker with service-orientated mindset

Job Details

Your job will consist of:

• Researching on areas for the business to expand into, and proposing ways to do so;
• Conducting and publishing market/industry research on the company website;
• Assisting with the drafting of proposals for clients, including the business development aspects;
• Designing of graphics where necessary for different purposes;
• Preparation of a content calendar and other relevant marketing/advertising work.
• Ad hoc work including, but not limited to company calendar management.

It is important for any potential applicant to understand our purpose, mission, and value.

· Ability to resolve machining problems appearing on parts by analysing the regular test cuts usually provided with the Maintenance literature.

· Ability to resolve machine service , Maintenance tasks of the complex nature without Technical assistance.

· Ability to resolve application problems of a normal complexity by occasionally seeking the assistance from experienced Application Engineer.

· Ability to recommend solutions to customers.

· Provide training to customers when required.

· May supervise a less experienced service on a task related to the preventive maintenance, repair and/or installation of Machine.

· Ability to perform on site audit and provide support for customer sale.

· Customer orientated and self-driven.

· Strong and dynamic leader with active listening, understanding and problem solving skills.

· Analytical approach to complex problems, ability to prioritize, reliable, and independent

About Us:
A 24-hour minimart dedicated to providing exceptional customer service and a wide range of products to our community. We’re looking for a dynamic and motivated Shop Manager to lead our team and ensure smooth operations around the clock.

Key Responsibilities:Oversee daily operations of the minimart, ensuring a clean and welcoming environment.
Manage staff schedules, training, and performance, fostering a positive team culture.
Monitor inventory levels, placing orders as necessary to maintain stock.
Ensure compliance with health and safety regulations.
Handle customer inquiries and resolve issues in a timely manner.
Analyse sales data to optimize product selection and merchandising strategies.
Implement promotional strategies to increase foot traffic and sales.
Prepare reports for upper management on sales, inventory, and staff performance.
Able to work on public holidays.

Qualifications:Previous experience in retail management, preferably in a convenience store or minimart setting.
Strong leadership and team management skills.
Excellent customer service and communication abilities.
Proficient in inventory management and basic financial principles.
Ability to work flexible hours, including nights, weekends, and holidays.
High school diploma or equivalent; degree in business or related field preferred.

2. SKILLS
Coaching Store Operations Management Skills

Job Description

• Job Description:
• Able to Search, Prepare & Submit Tender
• Responsible for measuring quantities and taking off
• Able to advise competitive costing for the tender
• Obtaining quotations, liaising, and negotiating with sub-contractors and suppliers
• Analyze cost comparison between trades
• Analyze & handle Contract matters for the awarded project
• Prepare Variation Orders, claims, final accounts, settlement and sub-contractor payments
• All other QS-related jobs (assist Project Team in running projects)
• Job Requirements:
• Degree / Diploma in Building or its equivalent
• 5 years and above experience as QS
• Proven ability in contract negotiation, contract administration & variation orders
• Able to work independently, be meticulous, analytical with excellent problem-solving skills, proactive, a good team player & able to meet tight deadlines

* Can use Microsoft Word & Microsoft Excel.

* Sometimes need to wear jumpsuit work inside clean room.

* Can speak in simple English.

* Simple Computer Knowledge.

* Require teamwork in order to complete tasks and accomplish common goals.

* Good communication, interpersonal skill and responsibility.

* Provide onsite training.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The Investment Office of NUS is recruiting 1-2 analysts to join our inaugural Analyst Program. This is a 2-year program offering the opportunity to learn about asset allocation, different investment strategies in various asset classes, risk management, portfolio management and operations.

Duties & Responsibilities

Investment Work:

• Assist in researching and sourcing for investment ideas
• Assist in the execution of investment due diligence work, including qualitative and quantitative analysis of prospective investment opportunities, interviewing the managers, reference checks, industry/sector research, preparing recommendation memo and legal documentation review.
• Assist in the portfolio monitoring and management of existing investments
• Assist in preparation of reports, presentation or updates to the investment committee, NUS management or other stakeholders
• Assist in taking meeting minutes for internal and external meetings
• Assist with any other ad-hoc duties/projects required by the Investment Office

Operations work:

• To support automation of existing processes, specifically to help organize data.
• R or Python to develop script for standard reports
• Design reporting dashboards with Power BI
• Risk and performance reporting and analysis for the portfolio
• Support compliance and operational due diligence

Qualifications

Requirements

• Bachelor degree or higher; strong academic performance
• Inquisitive, passion and interest in investing
• Soft-skills: excellent written and verbal communication, critical thinking, problem-solving, adaptability, learning agility and teamwork
• Technical skills: proficiency in Word/Excel/PPT, R or Python, data analysis and visualization
• Prior part-time work or internship experience preferred

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that approximately 90% of world trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?

We are looking for a Service Engineer, 2-stroke Services. This is a permanent opportunity, and its location is Singapore.

As a Service Engineer, 2-stroke Services, your responsibilities for the role include:

- Perform Field Service activities according to the work plan

- Perform mechanical/electrical and troubleshooting on 2-stroke engines and ancillary equipment

- Perform technical advisory for repair activities executed on customers' responsibility

- Commissioning of service products

- On-site team leading and managing of the assigned team and related activities during the work execution

- Interact with customers during the work execution

- Interacting with Field Services back office and Technical Services during work execution

- Perform internal and external progress status up-dates of the assigned work

- Ensure that the work is executed according to Wärtsilä Quality, Health, Safety, and Environmental guidelines and customer site procedures.

- Create the Service Work Reports

- Proactively consulting, advising, and promoting available Wärtsilä solutions and products to customer

To be successful in this role, we expect you to have:

- BSC Degree with 2-5 years of working experience in the related field

- Diploma in mechanical, and marine engineering with more than 5 years of working experience in the related field

- Excellent technical knowledge and problem-solving skills

- Good command of English, both written and oral

- Ability to work independently

- Willingness and flexibility to travel up to 80% of the time

- Ability to create internal and external work reports

- Ability to communicate and interact well with customers and other stakeholders

- Literacy in Information Management Applications/ Tools such as MS Office

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

This is Wärtsilä

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,000 professionals, in more than 200 locations in 68 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.

Contact & next steps

Does this sound like the job for you? If yes, we hope to hear from you before the application deadline by submitting your application through our careers portal. Are you still wondering if you should apply and would like to get something clarified? Please reach out to David Samuel, Talent Acquisition Specialist ([email protected]) with any questions related to this position.

#FSWSCareers

• Position : Service Technician – Up to $2,500 + OT – Joo Koon
• Location : Joo Koon
• Working hours : 5 Days Work Week – Monday to Friday: 8.30AM to 5.00PM
• Salary (commensurate with experience) : Up to $2,500 Basic + Mobile Allowance + Performance Bonus + 10 Days Annual Leave (1 Additional Day Yearly, capped at 18 Days)
• Duration : Perm
• Industry : Battery

Responsibilities:

• Perform installation work / service work at customer site.
• Provides on-site technical assistance to Senior Technician / Service Engineer.
• Possess a Class 3 driving license during servicing if required.
• Preparation/maintenance of ES batteries in warehouse / site work etc. as per company SOP.
• Packing/delivery/installation of batteries according to schedule by senior technician / Service Engineer.
• All activities required by superiors.
• Any other duties as assigned

Requirements:

• Minimum "O" Levels Qualifications & Equivalent
• Willing to work OT on weekends and PH
• With Valid Class 3 License (Malaysia license valid too)

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Associate Consulting Director (APAC)

Reg no.: R21101247 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Job Summary:

The Senior Care Coordinator will lead a dedicated team in providing comprehensive care coordination and case management services to patients across inpatient, outpatient, and community care settings. This role involves planning and implementing policies and procedures that support caregivers, enabling them to better assist patients.

Responsibilities and Duties:

Specific Responsibilities:

- Conduct home visits to deliver psychoeducation, support, and care coordination services to clients and caregivers.

- Assess patients' medical, psychological, social, environmental, and vocational needs.

- Collaborate effectively with a multidisciplinary team, including allied health professionals, doctors, and nurses.

- Provide psychological expertise during multidisciplinary meetings.

- Facilitate training sessions for team members and caregivers as needed.

- Execute projects and responsibilities assigned by the supervisor or Head of Department.

General Responsibilities:

- Develop and implement care management tools to enhance patient coordination.

- Identify areas for improvement within the department and hospital, recommending actionable changes.

- Assist in preparing reports and maintaining necessary statistics.

Job Requirement:

- Registered Nurse with valid certification from the Singapore Nursing Board.

- Possess a Registered Mental Nurse (RMN) or Advanced Diploma in Mental Health, or relevant qualifications in social work, counseling, or psychology.

- Minimum of 3 to 5 years of experience in psychiatric settings (e.g., Community Psychiatric Clinic, Institute of Mental Health) preferred.

- Strong passion for community work and supporting individuals with mental health disorders.

- Excellent organizational, interpersonal, communication, and writing skills.

- Proficient in computer literacy, including MS Office and other relevant software.

- Familiarity with the healthcare environment and mental health services.

- Ability to multi-task, work independently, and collaborate effectively within a team.

Roles & Responsibilities

• Responsible Operate Conventional Machine / Milling / Grinding Machine.
• Perform minor troubleshooting, repairs and replace on equipment spare part.
• Perform housekeeping and cleaning of machine and work area to ensure neat and tidy working environment.
• Perform On-site service.
• Perform other ad hoc duties assigned based on business needs.

Job Requirements

• Driving License.
• Responsible, self-motivated and good interpersonal skill.
• Ability to work independently as well as in a team.
• Positive attitude towards learning.
• Basic knowledge of hardware analog and digital circuit.
• Strong technical skills with the ability to diagnose and fix hardware issues.
• Able to work on weekend and overtime if needed.
• At least 2 years of working experience.
• Candidates without experience are welcome to apply as training will be provided.
• Preferably able to start immediately within short notice.
• Work 6 Day week (Alternate Saturday)

Minimum Qualification Level: GCE O-Level, Nitec, NTC Grade 2 or equivalent

Field of Study: Engineering Trades n.e.c. (eg pipe & steel fabrication, welding, diesel engine mechanics)

Administrative Support

• Document Management: Maintain, file, and manage company documents, safety reports, and client correspondence.
• Scheduling & Coordination: Organise meetings, appointments, and safety training sessions for consultants and clients. Update company calendar for the above mentioned as well as client audit dates.
• Data Entry & Record Keeping: Accurately input and maintain records of safety audits, inspection reports, and compliance documentation.
• Correspondence: Handle both internal and external communications, responding to emails, phone calls, and inquiries from clients and vendors.
• Consultant Assistance: Provide support to consultants by preparing materials, reports, or presentations for client meetings or safety audits.
• Timesheet Management: Collect and manage timesheets, particularly for consultants working on client projects.
• Attendance Records: Maintain attendance and leave records for all staff members.

Client Interaction

• Client Communication: Act as a point of contact for clients, providing them with relevant updates, and ensuring their queries are addressed in a timely manner.
• Appointment Management: Schedule safety consultancy meetings, site visits, and training sessions with clients.

Office Management

• Inventory Management: Monitor and replenish office supplies, safety equipment, and training materials as required.
• Vendor Management: Liaise with suppliers for office needs, maintenance, and other services required to support daily operations.
• Facility Management: Ensure the office is well-maintained, addressing issues such as equipment repairs and office cleanliness.

Responsibilities

• Assess and identify individual needs of clients, formulate/develop and implement appropriate individualised physiotherapy programmes.
• Evaluate and document clients' physiotherapy needs and progress at regular intervals, monitor training programmes and review its effectiveness.
• Train and supervise Physiotherapy Aides, caregivers and volunteers in the maintenance of physiotherapy programmes.
• Work with multi-disciplinary team in integrating the clients into the community.

Requirements

• Diploma or Bachelor Degree in Physiotherapy
• Fresh graduates are welcome to apply
• Obtained Full or Restricted Registration and a valid Practicing License with the Singapore Allied Health Professions Council (AHPC)
• Member of Singapore Physiotherapy Association

Working Location: School East - 65 Pasir Ris Drive 1 Singapore 519529

Retail Ministry is an E-commerce company who predominately trades on Shopee & Lazada.

We are looking for individual with the passion and experience to work in Ecommerce and Travel agency space.

Responsibilities:

• Plan and implement strategies to optimize new customer acquisition, conversion, frequency, and loyalty both online and offline
• To lead other colleagues in delegation to meet company objectives
• Monitor and evaluate the effectiveness of promotions and campaigns to determine whether these meet the Company’ objectives and make recommendations for future marketing plans
• Responsible for overall merchandising, including marketing and VM collaterals
• Manage, identify, and establish strategic partnerships with suppliers, including finding new suppliers/products
• Assist in packing and arranging stock

What You’ll Need :

• 0-1 year of experience in Operation/Account Management in E-Commerce/travel industry
• Meticulous attention to detail
• Hardworking, creative, self-motivated and goal-oriented personality
• A startup attitude- Highly collaborative with an entrepreneurial, roll-up your sleeves mindset that is not afraid to work independently when required
• A mindset and attitude that wants to contribute and grow with the company

After successful working period, you will be promoted to Assistant Manager.

Location: Lorong Chuan

Roles and responsibilities:

- Point of contact between customers and company

- Negotiating terms of sales and agreements with customers

- Gathering market and customer information to figure out the customer needs

- Responding to customer queries and resolving their objections to get them to make a purchase

- Preparing proposal documents

- Providing customers with detailed and accurate quotations and cost calculations

- Other adhoc and administrative duties assigned

Requirements:

- min a local diploma in any field

- Excellent verbal and communication skills and the ability to speak well

- Good listening skills and attention to details

- Sales background/mindset

- Customer fronting abilities

Work Schedule: Monday - Friday

Salary range: 2.5k to 4k

PURPOSE:

To lead our Order to Cash (O2C) process management by overseeing and optimizing the entire order fulfilment cycle, from order entry to cash collection, ensuring efficiency, accuracy, and customer satisfaction. As a key member of our leadership team, you will collaborate with various departments to enhance operational processes and drive continuous improvement.

RESPONSIBILITIES & TASKS:

• Process optimization: Streamline and optimize the end-to-end Order to Cash process to enhance efficiency, reduce errors, and improve overall performance. Conduct regular review and identify gaps against regional standard processes and recommend improvement opportunities in current OpCo’s processes for alignment with the fit to standard implementation of new ERP system.
• Team leadership: Lead a high performing team, providing guidance, mentorship and fostering a culture of accountability and continuous improvement. Be the subject matter expert in all O2C process areas and able to communicate expectation confidently and clearly with OpCo CFOs, operational managers, business process outsourcing management and service delivery team. Conduct training and workshop with OpCo operation managers and BPO team members to share best practices and knowledge of O2C process improvement initiatives.
• Cross functional collaboration: Collaborate with OpCos, Sales, Finance, Customer Service, and other relevant departments to ensure seamless integration and communication within the O2C process. Manage process performance expectation and conduct regular review meeting with OPCO CFOs, order fulfilment, contract management, customer admin, billing, cash application and collection managers as well as business process outsourcing vendor team.
• Performance metrics: Develop and implement key performance indicators (KPIs) to measure and monitor the effectiveness of the O2C process, and implement corrective actions as needed. Perform big data analysis using Power BI to provide drive data driven insight to help management’s decision making in improving process performance within O2C domain. Perform problem solving and root cause analysis to help OpCos resolve key operational challenges in sales order management, contract management, billing and cash application plus collection process. Develop proposal for counter measures to address operational challenges identified and come up with innovative solution to help OpCos achieve key performance metrics and operational excellence.
• Compliance and Risk Management: Ensure compliance with regulatory requirements and company policies, while identifying and mitigating potential risks in the O2C process. Work closely with OpCos, Finance team and other relevant departments to establish policies for process compliance management. Manage end to end change management process to implement and drive adoption of policies and work with OpCo’s operation managers to audit process compliance and implement counter measures.
• Technology Integration: Evaluate, implement, and optimize Order to Cash technologies and systems to support automation and improve overall efficiency. Be the catalyst of digital transformation in the organization through new solution testing and planning for DX initiatives to reduce operational cost and overhead. Support DX initiatives within Finance department and help OpCos to implement automation solution by utilizing Power Platform to improve process efficiency and team productivity. Work closely with ICT to ensure security compliance of cloud solution adoption and review proposed solution implemented by OpCos to mitigate security risk.
• Customer Satisfaction: Focus on enhancing customer satisfaction by ensuring timely and accurate order fulfilment, billing, and collection processes.
• Reporting and Analysis: Generate regular reports and provide insights into O2C performance, contributing to strategic decision-making at the executive level. Oversee all aspects of performance metrics management for order to cash processes. Primarily responsible for maintaining and delivering timely performance metrics report to OpCo’s MDs, CFOs and operational managers. Improve efficiency and performance metric visibility through continuous innovation using Power BI and to reduce cost and overhead in OpCos. Communicate response timely and effectively to enquiry from OpCo CFOs, operational managers, BPO service delivery team and other stakeholders within the organization.

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

• Min 5 years working experience as business process analyst or as data analyst with proficiency in Microsoft Power Platform and excellent problem-solving skill to lead process improvement and transformation in Order to Cash or Contract to Billing domain
• Have extensive experience and strong understanding of Order to Cash and Contract to Bill processes
• Strong knowledge of finance, billing and accounting is required
• Have experience in digital transformation process management and implementing process automation using Power Platform (Power BI, Power Automate, Power Apps, Power Virtual Agent)
• Extensive experience in big data analytic or business intelligent application such as Power BI
• Extensive experience in data collection, data analysis and metric reporting
• Have experience in implementing ERP system (Oracle, D365) or knowledge of F&O module of D365 is a plus
• Knowledge of leasing business processes is a plus
• Strong technology, proven analytical, conceptualization and problem-solving skill
• Experience in managing stakeholder expectation with good influencing & negotiating skills
• Have extensive experience working in multi cultures and regional setting
• Have experience in process mapping and business process reengineering is required
• Experience in documenting process map and SIPOC and familiarity with Microsoft Vision

Purpose of the Job

We are seeking an experienced SMB representative to join our One Samsung B2B team. The successful candidate will be responsible for Planning, Operation, and business development supporting the SMB business, with a focus on Online channels.

He/She will manage overall BO (Business Opportunities) and Revenue data analysis and reports. He/She will actively manage/analyze various data and information, and make a clear and simple summary for executives as well as subsidiaries.

This role requires a strong understanding of SMB and online business in Southeast Asia and Oceania, excellent communication skills, and the ability to work collaboratively with cross-functional teams.

Roles & Responsibilities

Key Responsibilities

· Responsible for incubating, accelerating, balancing, coordinating, monitoring, and reporting on the selected project(SMB)

· You will be using project management techniques to create value for the business and ensure the successful execution of business strategy. You will coordinate the efforts of the broad range of departments and business units including but not limited to sales, marketing, service, online, finance and accounting, etc.

· Facilitate strategic and productive meetings and drive thoughtful discussions with diverse stakeholder groups

· You will actively manage/analyze various data and information, and make a clear and simple summary for executives as well as subsidiaries

· Perform as a strategic planner for SMB, and Make the best analysis/reports to support the team as an operational expert

Job Requirements

· Experience in online and operation

· At least 8+ years’ experience in a similar role

· Product Manager experience & knowledge will be also recommended to set up a practical plan to sell Samsung’s products

Functional Competencies

· Mastery of Microsoft Word, Excel, PowerPoint, and SFDC is a must,

· Analysis and Operational excellence are strongly recommended

· Ability to influence, mentor, and motivate project/team members in a positive, accountable, and collaborative approach

· Combine a hands-on attitude with the ability to take a helicopter view.

· Able to bridge functional and organizational divides to align different opinions behind common goals