Job Responsibilities:

· Greet guests warmly and welcome them to the restaurant.

· Present menus, make recommendations, and take accurate food and drink orders.

· Serve food and beverages promptly and courteously.

· Clear and reset tables after guests have finished dining.

· Respond to guest inquiries and requests in a timely and polite manner.

· Process bills and handle payments accurately at the counter.

· Maintain cleanliness and organization in the dining area.

· Adhere to health and safety standards to ensure a safe dining environment.

· Collect guest feedback and report to management to improve service quality.

· Collaborate with kitchen and other staff to ensure smooth service operations.

· Other ad-hoc duties/ projects assigned by Director or Chef.

Requirements:

· Previous experience in a restaurant or hospitality environment is preferred but not mandatory.

· Strong communication and interpersonal skills.

· Ability to work efficiently in a fast-paced environment.

· Excellent customer service skills with a positive attitude.

· Flexibility to work shifts, including evenings, weekends, and public holidays.

· Team player with the ability to collaborate effectively with others.

Join Our Team at MapleBear Gracefields (One Tree Hill)!

Are you an enthusiastic and creative educator passionate about shaping young minds? MapleBear Gracefields is looking for a dynamic and responsible teacher who:

• Loves engaging children and nurturing their love for learning.

• Thrives in creating a safe, secure, and stimulating environment.

• Values teamwork, continuous development, and building strong partnerships with parents.

Your Role:

• Plan, implement, and supervise activities aligned with the MapleBear Curriculum Framework.

• Create an inspiring, child-centered classroom environment.

• Document children’s progress with developmental portfolios.

• Collaborate on key school initiatives like obtaining Centre Licenses and SPARK Accreditation.

Pre-requisites:

• Strong passion for teaching and growing with children

• Team player mindset in a child-oriented setting

• Have a Diploma in Pre-School Teaching (DPE-T) or a Diploma in Early Childhood Care and Education (DECCE-T) or equivalent qualifications. Applicants with a bachelor’s degree in early childhood education are also warmly invited to apply

• Beginning teachers are also welcomed

If you’re eager to make an impact and grow with us, apply today! Please note that only shortlisted candidates will be contacted.

Your Role
We are looking for an experienced Sales Director/ Head of Sales to execute the company’s sales strategy to drive growth & achieve revenue targets. You will manage, mentor, and develop the sales team to achieve maximum performance. To identify and pursue new business opportunities and market segments. To monitor sales performance and provide regular reports and forecasts to the team. To provide market expansion & feedback to guide product development and improvements.

What Will You Do

• · Execute the company’s sales strategy to drive growth & achieve revenue targets.
• · Manage, mentor, and develop the sales team to achieve maximum performance.
• · Identify and pursue new business opportunities and market segments
• · Monitor sales performance and provide regular reports and forecasts to the team.
• · Cultivate and maintain strong relationships with key customers
• · Work closely with the different teams to ensure alignment on business goals
• · To provide market expansion & feedback to guide product development and improvements.

What Do We Want

• · Bachelor's degree in Business, Engineering, or a related field or equivalent qualification.
• · Min 8 years of senior sales role, preferably within manufacturing/ F&B/ Retail industry.
• · Proven leadership in managing and driving multiple teams.
• · Strong leadership capabilities with a history of managing successful sales teams.
• · Excellent understanding of financial principles, pricing strategies, and sales forecasting.

What Will You Get In Return
You will be given exposure to a hold a key position in a growing organization with attractive rewards and a wide range of benefits. You will entitle a Gross salary up to S$14000 + attractive perks.

What You Need to do Now
Click "Apply" and please include the following information in your resume:

• Personal Particulars with recent photograph
• Education background
• Work experiences in point forms
• Reason(s) for leaving
• Current and Expected salary
• Date of availability / Notice Period

Note:
Only shortlisted candidate will be notified via email for an interview invitation

Job title: Branch Customer Acquisition Executive (Station at bank/ Gross up to 5K/ Direct hire)

Occupation: Customer Acquisition Executive

Job Description

• Promoting services to client based on their needs and requirement
• Self-Motivated and independent
• Follow up with customers regarding their application
• Meeting sales target set by company
• Acquiring sales compliantly with honesty and integrity
• Others

Requirements

• Require hunter skills
• You have unparalleled drive and verbal communication skills
• You persevere through rejection with ease
• Maintain a beginner’s mindset (hungry to learn)

Minimum Qualification

• “N” Level with 5 Credits Pass including Math

Additional info

• 6 working days
• Bank branches operating hours.
• Need to work on Sunday/ PH according to work schedule
• $2100 + high incentive

Selected candidate will be assigned and station at Bank Branches promoting our company services.

Position open to locals only.

Job title: Roadshow Customer Acquisition Executive (Roadshow islandwide/ Gross up to 5K/ Direct hire)

Occupation: Customer Acquisition Executive

Job Description

• Promoting sales of Credit Cards to client based on their needs
• Self-Motivated and independent
• Willing to learn and achieve their monthly target
• Sales driven
• No experience needed (training provided)
• Immediate vacancies
• Others

Minimum Qualification

• Minimum GCE “N” with 3 passed including Math

Additional info

• 5 to 6 working days (Including weekend and public holiday)
• Retail working hours
• $2500 + high commission

Selected candidate will be assigned to location booth to promote credit card services.

Position open to locals and E-Pass holders.

Job Scopes:

• Provide leave administration for staff.

• Process all course applications and cancellations/ withdrawals, not limiting to Learning and Development

• Maintain self-sourced training requests.

• Update learning records in Workday.

• Providing logistics support (e.g. ordering catering, collating RSVPs) for ad-hoc onsite programmes/events (e.g.orientation, leadership chats/forum)

• Manage corporate cards to local places of interest.

• Support the end-to-end scholarship selection cycle.

• Administer payments of allowances and other related claims to studying scholars (e.g. maintenance allowance, pre-study allowance, winter clothing allowance, internship allowance) and school fees to universities.

• Provide support to studying scholars.

• Budget monitoring

Requirements:

• Experience in Administration and with Human Resources background or equivalent professional qualifications.

• Good working knowledge on Microsoft Office including intermediate level for Excel.

• Prior experience with Workday and/or SAP systems is an added advantage.

• Prior experience with working with government agencies is an added advantage.

• Good written and communication skills

• Able to multitask and is Tech Savy

• Quick learner and a team player

• Meticulous in record keeping.

• Able to work independently.

• Resilience to withstand pressure from clients and high recruitment volume.

• Able to multi-task and manage the workload during peak periods and work closely with the team as backup resources for timely delivery of services.

Working Hours;

Mondays- Fridays 8.30-6.00 PM (overtime expected during peak period)

Please submit your LATEST resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

• Institute appropriate venture ideation, validation and development methodology within Bain
• Provide a check and balance between achieving the objectives of specific venture projects and the overall venture portfolio
• Guide and support a growing team of venture architects
• Lead the teams and the portfolio of ventures through the venture build processes, and continuously improve the quality of ventures delivered
• Demonstrable experience building own ventures/startups. Experienced both success and failure as an entrepreneur
• Significant experience working in established corporates
• Capable of combining lean startup methodology with big-picture strategic vision

Key Responsibilities:

• Manage and maintain client files and contracts.
• Ensure compliance with industry regulations and company policies.
• Support the preparation and processing of transactions.
• Coordinate meetings and maintain calendars.
• Assist in human resources efforts and administrative tasks as needed.

Requirements:

• Minimum Diploma
• Good communication skills, both written and verbal.
• Proficient in office software and database.
• Have CGI certifications is a plus (Candidates will be required to take up certifications from Singapore College of Insurance.)

Job Description

1. Expanding the network of sales agents and maintaining the connections, note that you will receive the commission fee the more you successfully expanded
2. Organising various health-themed events and hosting the clients during on-site activities;
3. Guiding potential clients in experiencing health adjustment equipment (promoting the purchase of experience products or services);
4. Encouraging clients to join the membership program and inviting them to join the corporate social media group;
5. Explaining health services and related product knowledge to clients;
6. Overseeing daily operations, leading merchandising activities, and ensuring sales targets are met
7. Providing reports to management, such as sales reports, lead generation reports, and customer complaints reports

Job Requirement

1. Please note that the candidates are required to have relevant experience for at least 2 years and a proven track record to demonstrate capability;
2. Strong interpersonal, communication skills, and the ability to consider clients' feelings while achieving effective conversions;
3. Strong growth potential, willingness to accept new challenges and problem-solving skills;
4. Diligent, proactive, and driven to succeed;

Seeds Learning Group manages preschool and enrichment centre in the East. Presently, we have a morning administrative position open for application at Katong/East Coast Road.

Responsibilities:

• Counter duties such as answering phone calls, and children's health screening.
• Administrating enrolment and withdrawals
• Update the Student Management system
• Assist in Preschool administration
• Manage designated inventory
• Liaise with vendors
• And any miscellaneous duties such as classroom management

Requirements:

• Applicant must be able to speak English with confidence.
• Able to speak Mandarin would be an added advantage.
• She must be organized and meticulous.
• Possess PC knowledge
• Applicant should be a Singaporean citizen or hold permanent resident status
• Monday to Friday, 8 am to 1.30 pm

The Job

- Identify & develop guided new job placement and business opportunities by telemarketing, social media marketing and other appropriate means

- Follow up with the client to understand the job and business requirements regarding hiring needs

- Negotiate with the client regarding recruitment terms and conditions

- Search & effectively provide the best candidate using different platforms based on the client's requirement

- Understand the experience of the candidate and manage their expectations

- Build & maintain excellent clients and candidates' relationships

- Ensure that the company's objectives and sales target set are achieved

Requirements:

- At least 'O'/Diploma in Business or in any other field

- Target oriented & sales driven attitude

- Comfortable with commission-based income

- Positive attitude, a strong sense of urgency, self motivated & enjoy challenges

- Keen interest in sales and customer service with a never-say-die attitude

- Good interpersonal skills and communication skills

- Team player and able to work well with all level

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Nearest MRT: Labrador Park
Contract Duration: 12 Months
Working Hours: 8.30am – 6pm (Mon – Thu), 8.30am – 5.30pm (Fri)
Basic Salary: Up to $4,500 per month (Negotiable)

Job Responsibilities:

· Support the annual asset verification cum asset write-off exercise in preparation for office relocation

· Work with the vendor to troubleshoot issues faced during the asset verification exercises conducted using RFID technology

· Support the asset tagging exercise post office relocation

· Assist with asset management transactions/postings in Workday and Digital Workplace Asset Management System, reconciliations, etc

· Any other ad hoc assignments e.g. liaise with auditors on asset matters, etc

Job Requirements:

· Minimum Diploma in Accountancy, Finance or equivalent.

· Experience in government sector with expertise in asset management.

· Proficient in WorkDay & Digital Workplace Asset Management System

· Only Singaporeans.

We regret to inform that only shortlisted candidates will be notified.

Interested candidates, please forward a copy of your resume to: [email protected].

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Job Description:

• To provide cleaning service to guest rooms and respond to guest requests, ensuring maximum guest satisfaction in accordance with hotel-established standards
• To clean guest floors and surrounding service areas following the standard required by our Hotel
• Welcome guests on-site when working and ensure they feel that you care for them. You do not have to be cleaning their rooms to say hello
• To be committed in conserving natural resources and preserving the quality of the environment in which we operate
• Check and verify the room status report.
• Clean, inspect & release rooms to “Vacant / Clean” status following hotel procedure. Clean all the rooms for which you are responsible in the time allocated.
• Ensure that all requests by guests are attended to.
• Be responsible for the care and maintenance of his/her work store, trolley, and all equipment and ensure that all equipment and materials are left in the same place and correct manner at the end of each shift. Ensure that equipment is in good working order
• Know how to use the cleaning products (dosages and conditions of use)
• To attend to guest requests efficiently.
• Ensure that the guest’s personal effects are safe
• To tidy and pack floor panties neatly
• Check the quality of the work completed using the hotel’s internal self-inspection sheet

Requirements:

• Minimum 3-4 years of experience in a similar roles within a Hotel environment
• Diploma in Hospitality Management or related field preferred
• Ability to anticipate and focus attention on guest needs, being professional and welcoming
• Excellent organizational skills and time management
• A genuine passion for creating memorable experiences for guests
• An interest to learn and develop your career with industry professionals
• A high standard of hygiene, grooming, and presentation
• Excellent communication skills

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

The Receptionist cum Admin Assistant is to provide excellent customer service to guests and the general public and perform office administrative duties at the THKMC CS office.

Receptionist Duties

• Greet and attend to guests and visitors at THKMC CS with a positive and helpful attitude
• Handle phone calls and follow up on enquiries promptly and in a professional manner
• Sorting and distribution of mails
• Ensure the reception area and meeting rooms are kept tidy and clean, with sufficient amenities provided.

Office Administrative Duties

• Order of office supplies. Eg stationery, pantry snacks etc
• Issuance of stationery to staff
• Updating of CS staff and Centre directories
• Arrangement of courier service
• Any other administrative duties as and when assigned

• Minimum ITE Graduate with 2 years of relevant experience
• Well-groomed with a pleasant disposition
• A team player with a good attitude and interpersonal skills
• Excellent communication skills and able to provide good customer service
• Proficient in Microsoft Office especially Power Point, Excel, Word and IT savvy

1. Full time
2. Start work immediately
3. Able to work on weekends
4. Ability to communicate with Mandarin-speaking clients
5. Team player
6. Willing to learn
7. Pleasant personality & positive attitude
8. Good communication & listening skills
9. Good patient etiquette and manners
10. Strong sense of responsibility
11. Assist in dental procedures & surgeries
12. Responsible for clinic's overall upkeep and cleanliness
13. On-job training provided
14. Career growth opportunities
15. No experience required

Job Description

· Resident anchor doctor of single GP clinic

· Hours and consequently remuneration for discussion

· Primary Care

o Be comfortable in primary care conditions, ideally at least 3-5 years of primary care experience

o Consults can be in form of physical, telemedicine (video) or phone/email consultations

o Perform procedures (venipuncture for blood taking), be comfortable with performing/interpretation of ECGs

o Follow up care for the common chronic care conditions (e.g essential hypertension, hyperlipidemia, diabetes mellitus and its early-stage complications, hyperthyroidism)

o Provide simple acute care management (e.g URTI/UTI/GE) surfaced by patients during the process of health screening

· Occupational Medicine

o Identify and manage occupational injuries and illnesses, providing appropriate follow-up care and tailored rehabilitation plans.

o Offer guidance on workplace health and safety, ergonomics, and strategies for fostering a healthy work environment.

o Ensure adherence to workplace safety and health (WSH) regulations and the Ministry of Manpower (MOM) standards.

o Design and execute wellness initiatives to enhance employee health and boost workplace productivity.

o Deliver training and educational sessions on occupational safety and health topics for staff and leadership teams.

· Health Screening

o Provide recommendations for personalized health screen packages as well as performing systemic physical examination for medical clearance for occupational requirements

o Interpretation of the health screening reports

· Provide medical training to nurses/ancillary staff in the organisation for appropriate on-site dispatched care

Requirements

· MBBS/MD fully registered with the Singapore Medical Council (SMC)

· Post graduate qualifications:

o Graduate Diploma in Occupational Medicine (GDOM) ideal

o GDFM, MMed(Family Medicine), MMed (Int. Medicine), MRCP

· At least 3-5 years of local practice either within a local hospital or primary care setting

· Willing to utilize IT platforms/IT savvy

· Team player, up to date with current guidelines for evolving medical treatment of chronic disease and health screening practices

· Willing to teach healthcare providers regarding medical aspects of health screening

· Committed to driving/improving the work process of the clinic to better serve our local population

· Driven and friendly/approachable

We are seeking an experienced and innovative Software Lead to oversee the development and integration of advanced software solutions. The ideal candidate will bring expertise in DotNet, Java, RDBMS, XML, SOAP, RESTful APIs, and experience in video management systems like Milestone VMS and MIP SDK. Additionally, familiarity with software quality tools such as SonarQube, robust knowledge of networking, security, and the SDLC, and a passion for innovation are essential for success in this role.

Job Scope :

Key Responsibilities:

1. Leadership and Team Management:

· Lead the software development team, providing mentorship, technical guidance, and fostering a culture of innovation and excellence.

· Drive the delivery of high-quality software solutions aligned with business and technical objectives.

2. System Design and Integration:

· Architect, develop, and implement software solutions using Java, RDBMS, RESTful APIs, XML, and SOAP.

· Integrate and customize Milestone VMS and MIP SDK to create scalable and efficient video management solutions.

· Design and deploy comprehensive system integration solutions to ensure seamless collaboration between hardware and software.

3. Software Quality Assurance:

· Implement and utilize software quality tools like SonarQube to maintain high code quality standards.

· Develop and enforce coding guidelines and best practices to enhance system reliability and performance.

4. Networking and Security:

· Ensure secure and robust network design to support video management systems and integrated solutions.

· Apply industry-leading security standards and practices across all development and deployment processes.

5. SDLC and Testing:

· Oversee the full Software Development Lifecycle (SDLC), from requirements gathering to final deployment and maintenance.

· Establish and manage testing frameworks, including unit, integration, system, and security testing.

6. Collaboration and Communication:

· Act as a key liaison between technical teams, stakeholders, and clients to align requirements with deliverables.

· Prepare and deliver technical presentations, project documentation, and progress reports.

7. Continuous Improvement:

· Stay updated on the latest trends and technologies in video management, system integration, networking, and software quality tools.

· Proactively identify opportunities for performance optimization and process improvements.

Qualifications and Skills:

Core Expertise:

• Proficient in DotNet, Java, RDBMS (MSSQL, MySQL, PostgreSQL, Oracle), XML, SOAP, RESTful APIs, and MQ.
• Experience with system interfaces with external system and application integration.
• Extensive experience with Milestone VMS and MIP SDK.
• Lead software implementation, testing, verification, and validation of all software components.

Software Quality Tools:

• Experience with tools like SonarQube to monitor and improve code quality and maintainability.

Networking and Security:

• Strong knowledge of networking protocols, architectures, and secure software design principles.

Testing and SDLC:

• Comprehensive understanding of SDLC processes and testing methodologies, including automated testing.

Soft Skills:

• Excellent analytical and problem-solving skills.
• Effective communication and collaboration abilities.
• Strong organizational and multitasking skills.

Shortlisted Candidate will be notified , Feel free to email and discuss the role in details .

Job title: Branch Customer Acquisition Executive (Station at bank/ Gross up to 5K/ Direct hire)

Occupation: Customer Acquisition Executive

Job Description

• Promoting services to client based on their needs and requirement
• Self-Motivated and independent
• Follow up with customers regarding their application
• Meeting sales target set by company
• Acquiring sales compliantly with honesty and integrity
• Others

Requirements

• Require hunter skills
• You have unparalleled drive and verbal communication skills
• You persevere through rejection with ease
• Maintain a beginner’s mindset (hungry to learn)

Minimum Qualification

• “N” Level with 5 Credits Pass including Math

Additional info

• 6 working days
• Bank branches operating hours.
• Need to work on Sunday/ PH according to work schedule
• $2100 + high incentive

Selected candidate will be assigned and station at Bank Branches promoting our company services.

Position open to locals only.

• A Degree in Architectural from local or overseas universities or Diploma in Architectural from local or overseas polytechnics.
• At least five (5) years of practical working experience in the related field in building construction projects.
• Report to Technical Manager, and assist in managing, planning and coordinating architectural works and interior decorations to meet time, cost and quality objectives.
• Coordinate design and/or detailing with consultants, develop shopdrawings, review of submissions from subcontractors and liaise with other work disciplines.
• Proficient in REVIT and AUTOCAD software applications.
• Positive attitude, self-motivated, initiative and responsible.
• Good communication and interpersonal skills.
• Able to work independently.
• Candidates with more than eight (8) years of relevant experience may be considered for senior positions.
• Remuneration shall commensurate with qualifications and experience. Basic salary: $6,000 to $10,000, plus allowances.

Your Role
We are looking for an experienced Optometrist to conduct eye examinations using specialized equipment to assess visual and ocular health. To educate consumers on their refractive status and advise on appropriate eyewear or contact lenses. To educate customers on how the proper eyewear care and the usage. To dispense and manage the inventory of contact lenses, trials and solutions. Maintain all equipment and measuring devices to be in good working condition.

What Will You Do

• · To conduct eye examinations using specialized equipment to assess visual and ocular health.
• · To educate consumers on their refractive status and advise on appropriate eyewear or contact lenses.
• · To educate customers on how the proper eyewear care and the usage.
• · Dispense and manage the inventory of contact lenses, trials and solutions.
• · Maintain all equipment and measuring devices to be in good working condition.

What Do We Want

• · At least Diploma & above in Optometry or equivalent
• · Min 1-2 years of relevant working experiences
• · Must possess a valid certificate recognized by the Singapore Optician and Optometry Board (OOB).

What Will You Get In Return
You will be given exposure to a hold a key position in a growing organization with attractive rewards and a wide range of benefits. You will entitle a Gross salary up to S$5000 + attractive perks.

What You Need to do Now
Click "Apply" and please include the following information in your resume:

• Personal Particulars with recent photograph
• Education background
• Work experiences in point forms
• Reason(s) for leaving
• Current and Expected salary
• Date of availability / Notice Period

Note:
Only shortlisted candidate will be notified via email for an interview invitation

ARC Tier 1 is required to work in a secure ARC environment. ARC is a type of call center that specializes

in providing technical support or customer service for complex products or services. An ARC typically

employs highly trained and specialized agents who are knowledgeable about the product or service being

supported. They may also use advanced technologies such as artificial intelligence, chatbots, and

automation to assist with customer inquiries and support.

In addition to providing technical support, an ARC may also be responsible for proactive monitoring and

management of the product or service being supported, identifying, and resolving issues before they

become problems for customers. This can help to improve overall customer satisfaction and reduce

downtime for critical systems or services.

Overall, an Advanced Response Center plays a critical role in ensuring that customers receive high-quality

technical support and service for complex products and services.

ARC Tier 1 is responsible for provide first level technical support to customers. ARC Tier 1 will work

closely with ARC Tier 2, Team Leads & Technical Support Engineers to achieve this purpose. ARC Tier

1 is the first line of technical support. This team is responsible for basic customer

issues/enquiries/request/alert. It is the same as 1st Level support which provide basic technical or non-

technical support functions.

ACR Tier 1 functions and responsibilities (not limited)

12 hours shift mandataory

 Respond to the incoming enquiries/incident/request/alerts (Call, Email, Webchat, EUP, IVR

handling, Monitoring consoles)

o 1st level troubleshooting of in supported systems

i.e. Workplace; Server; Network; Microsoft 365; Secure Access Service Edge; Point of Sale

o Security event monitoring

o Server and network availability and performance monitoring

o Password reset and unlock

o Perform log & route [to higher tier or Resolver Team(s)]

 Record and manage all transactions/ cases in Service Management System

 Broadcast notifications to the relevant parties

 Provide timely status update, follow up on cases escalated until closure within the service level

agreement.

Ensure daily tasks are executed according to the Standard Operation Procedure

You will be a key service partner to our clients in delivering timely and accurate advice regarding payroll, benefits and claim reimbursement as a Customer Service Officer.

• Provide timely and accurate responses to queries received via email and telephone pertaining to payroll, benefits and claim reimbursement.

• Perform case logging to prepare monthly reports for submission to the Authority.

• For cases which require inputs from other stakeholders, to track and follow up with reminders in order to ensure case closure.

• Escalate sensitive cases or highlight surge in case volume for Management attention.

Requirements

• Minimum Diploma holder, preferably with experience in customer service

• Excellent communications and interpersonal skills

• Desire to go the extra mile for customers

• Meticulous with keen attention to details, service oriented and a good team player

• Proficient in Microsoft officer applications (Words and Excel). Knowledge of SAP-HR is an added advantage

Please submit your LATEST resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

[Accounting-related work]

1. Timely registration and verification of receivables and payables, and conduct monthly financial status analysis.
2. Review the accounting documents provided by the company to external parties.
3. Ensure that accounting records and vouchers are compiled and properly stored in a timely manner.
4. Responsible for handling company accounting records and preparing various audit materials.
5. Develop internal financial and accounting systems and procedures, organize implementation after approval, and supervise compliance.
6. Organize the preparation and execution of the company’s financial revenue and expenditure plans, credit plans, and cost expense plans.
7. Ensure the timely payment of various taxes.

Qualifications

1. Bachelor's degree or above in accounting, finance, or related fields.
2. At least 2 years of work experience; experience in finance, auditing, or investment and financing is preferred.
3. Singaporean citizen or permanent resident.
4. Fluent in English and Chinese, capable of using both for work communication.
5. Solid foundation in accounting and bookkeeping.
6. Attentive, patient, responsible, with good communication skills.
7. Strong logical and analytical abilities.
8. Proficient in Excel, PowerPoint, and other office software.
9. Strong professional ethics, good team spirit, service awareness, and management awareness.