Responsibilities:

• Recommend hairstyle, haircuts according to customers' face shapes and their preference
• Handle customers' needs with the best of abilities to design and create
• Wash, blow, cut, trimming, treatment, color, rebonding, head spa, bleaching
• Study the condition of hair e.g. oily hair or dry scalp etc.
• Shave and shape beards and mustaches
• Perform shampoo, rinse, condition and dry hair processes
• Operate salon equipment
• Demonstrate and sell hair care products and cosmetics

Qualifications & Requirements:

• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Relevant experience in the beauty industry
• Knowledgeable in the different hair types
• Can withstand long periods of standing

Responsibilities

• Oversee daily Salon Operations
• Assist in training beauticians
• Assist in rostering and incentive payroll
• To maintain positive relationships with relevant stakeholders
• To maintain stock levels and ensure sufficient stock on hand
• Ensure that proper hygiene practices are strictly adhered to
• Maintain staff records and documentation.
• Promote services, products, and discounts to customers

Qualifications & Requirements

• Diploma in relevant fields
• Relevant work experience in the beauty industry, preferably in similar roles
• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Basic bookkeeping knowledge and digital literacy skills
• Possess leadership skills, organizational skills and time-management

Responsibilities

• Following directions provided by the head chef
• Collaborating with the whole culinary team to ensure high-quality food and service
• Keeping the kitchen safe and sanitary
• Stocktaking and ordering supplies
• Assisting in other areas of the kitchen when required
• Handling any problems that may arise

Qualifications

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• At least 2 years experience working in a similar role
• Ability to work well alone and in a team
• Passion for delivering great food and service
• Knowledge of safety and sanitation practices
• Flexibility in working hours subject to the demands of the business

Duration: 1 yr contract

Location: Sembawang

Salary: $2-3K (Depending on experience)

Working Hours: 5.5 days office hours

Job Scope:

• Educating children and families to understand the importance of preventive health ---Developmental screening and Vaccinations.
• Screening children and families to provide support in navigating social-health systems.
• Providing education to patients on Health information.
• Publicizing mother-child dad and parenting programmes to children and families.

Job Requirements:

- Some healthcare experience is required

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

The Team

Cundall’s Civil & Structural Engineering team pride ourselves on our exemplary track record of designing and leading innovative and sustainable built environment projects.

The Role

This is a good opportunity for an experienced Structural RTO to represent Cundall onsite for one of Singapore projects. This will be a 9-months contract based role commencing in April 2025 with an opportunity for extension if required by project. Location is based in the west of Singapore. The main responsibilities are:

• To coordinate and to supervise the whole construction works of the Contractor on site and to agree on the detailed programme of work.
• To check and ensure that all necessary instructions have been given to the Contractor and authorization from the Head Office has been obtained.
• To check and ensure that all materials are ordered and delivered to the site by the Contractor in good time with all necessary permits obtained.
• To ensure that the requirements of the specifications with regards to materials and workmanship are complied with by the Contractor.
• To ensure that all setting out work are properly carried out by the Contractor and to keep all survey records in systematic and legible manner.
• To keep a daily site record on the progress of the work and prepare site inspection reports.
• To issue such further instructions and clarifications of details as are deemed necessary.
• To check all works (rebars, formworks, steelworks etc) and to ensure they comply with drawings, specifications and good engineering practice.
• To ensure that relevant tests on materials are satisfactorily carried out and recorded prior to adoption and that all routine tests are done and documented during normal construction works.
• To attend site meetings.
• To assist the QS in the valuation of works done for the purpose of valuation of the progress of works and for the purpose of progress payment if required.
• To act as a channel for all claims and disputes and to provide the facts which are relevant.
• To familiarize himself with and where necessary bring to the notice of the Contractor, the need for inspections, certification etc. by the Client Department, municipal council, local or state or other authorities having jurisdiction over the project.
• To foster efficient organisation and good relations on the job and suggest and report on any matter likely to assist in achieving these. The RTO shall also observe and report on the general co-ordination, standard and progress of the works.
• After the completion of structural works by the Contractor, RTO shall verify that all constructed works are in accordance with approved authority drawings prior to authority inspections, and ensure that the finished works are free from defects and are functioning to its intended specifications.

The Skills

-Able to commit to the project commencing in April 2025.

-With minimum 6 years of site experience in the supervision of construction works (including both steelworks and reinforced concrete works).

-Must be an IES/ACES accredited Registered Resident Technical Officer.

-Given the collaborative and client focussed nature of this role, excellent communication skills and experience of using your initiative to overcome challenges are essential.

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Job Title: Dental Technician
Location: 111 Somerset

About Us:
We are a trusted and forward-looking dental clinic, committed to offering the highest standards of patient care. Our team values precision, collaboration, and ongoing professional growth.

Key Responsibilities:

• Fabricate and repair dental prosthetics, including crowns, bridges, retainers and aligners
• Work closely with dentists and hygienists to ensure accurate, well-fitting products
• Maintain and operate equipment, adhering to hygiene and safety guidelines

Requirements:

• Diploma or certification in Dental Technology
• Strong attention to detail, manual dexterity, and craftsmanship
• Good communication skills and a positive, team-oriented attitude

Application Details:
Interested candidates, please send your CV to [email protected]

Responsibilities:

• Identify and assess potential candidates

• Conduct interview and manage selection procedures

• Design job descriptions and interview questions

• Organize and attend recruitment events

• Lead discussions in quarterly and annual hiring needs by department

• Foster long-term relationships with past applicants and potential candidates

• Involve actively in Human Resource activities with regards to Hiring and Managing of potential candidates

Requirements:

• A levels

• Candidates with strong track record in sports or co-curricular activities will have an added advantage

• Candidate with great team spirit, persistency, good communication and interpersonal skills are welcome to apply

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Responsibilities

• Designing marketing campaigns that are able to resonate with the target audience, and are culturally tailored
• Creative, analytical, digital, commercial and administrative responsibilities
• To carry out market research so as to effectively promote products and services
• Partake in creating advertisements, as well as sales and distribution

Qualifications & Requirements

• Graduate of Bachelor’s in Marketing or any related courses
• At least 2 years of relevant experience
• High communication and problem-solving skills
• Creative and results-driven

Responsibilities:

• To assist in menu development from sourcing of ingredients to the final plating. Innovation, uniqueness and current trends should be take into consideration so as to meet current market demands.
• To source for high quality and fresh ingredients as well as cooking instruments required.
• Ensure that usage of ingredients are optimised, and that food wastage in the restaurant is kept at a minimal.
• Cost management and budgeting
• Tasting of final dishes to provide constructive comments to elevate quality.
• To educate fellow kitchen staff on best practices, culinary knowledge as well as techniques. Hygiene and food safety practices are also required.
• To educate front-of-house staff on recommendations to be suggested to customers, such as best food and beverage pairings.
• Provide feedback on the overall ambience and layout of the restaurant so as to ensure performance efficiency and customer satisfaction
• Take part in special events and curate time-limited menu
• Undertakes any other duties and ad hoc related roles as the business requires

Qualifications & Requirements

• Bachelor in relevant field of study
• Basic food hygiene & Workplace Safety & Health for Food Operation Certificate
• Ability to work well in a team
• Excellent listening and communication skills as well as multi-tasking skills.
• Passion for delivering great food and service.
• Available to work shifts during weekends and holidays

Who We Are
Mediabrands is the media and marketing solutions division of Interpublic Group (NYSE: IPG). Mediabrands manages approximately $40 billion in marketing investment globally on behalf of its clients and provides strategic services and solutions across its award-winning, full-service agency networks UM and Initiative and through its innovative marketing specialist companies Reprise, Magna, Orion, Rapport, Healix, Mediabrands Content Studio and the IPG Media Lab. Mediabrands clients include many of the world’s most recognizable and iconic brands from a broad portfolio of industry sectors.

At Mediabrands we are committed to creating a diverse global community based on excellence and equity. The company employs more than 13,000 marketing experts in more than 130 countries representing the full diversity of humanity. We deliberately foster a diversity of experiences and backgrounds and cultivate the sharing of different ideas and viewpoints as a critical part of our promise of innovation to clients. We pride ourselves in attracting and retaining the best in the industry, across all disciplines and specialties. For more information, please visit our website apac.ipgmediabrands.com.

The Opportunity
The Operations Center of Excellence (CoE) will be a global organization with operations experts around the world providing leading capabilities to clients through all IPG Mediabrand’s media agencies. The Regional Operations Leader will be responsible for the talent and outputs of the craft within their specific region.

The Regional Operations leader will be directly responsible for the Business Operations, Resource Management and Client Operations teams operating within their region, while working in partnership with the Global Operations leader and Global Client Operations leader to ensure Operations capabilities are best leveraged for regional clients.

This role is pivotal in implementing global operational standards across regions and markets, ensuring excellence in client operations and resource management. The ROL will ensure our operations craft remains consistent with global standards, foster skill development and career growth, and effectively engage with senior stakeholders both internally and externally.

Joining at a pivotal time of transformation within IPG Mediabrands and the wider industry, this role requires a strong leader who can navigate change, an excellent collaborator who can execute plans within the region and build a highly skilled, accountable and diverse team bringing together the best talent from across the network.

Key Responsibilities

1. Actively contributing as part of the Global Operations Leadership team

• Work with the Global Operations Leader and Regional Leaders to co-create best-practice, standards and ways of working for the Operations CoE. Representing regional client and agency needs at a global level to ensure standards, ways of working and templates meet regional needs
• Surface best work and innovation from to global/other regional/ local market stakeholders
• Cascade global direction down to regional & local market teams, and be a feedback loop back
• Partner with local/regional agency/client leaders to understand how operational needs evolve and work to enhance future ways of working and how technology can play a bigger role in facilitating
• 
  

2. Business Operations & Resource Management:

• Responsible for implementation of Mediabrands end-to-end process
• Support regional leadership (craft leads) in troubleshooting delivery issues across the E2E process
• Lead regional/market adoption of ways of working, processes and implementation of operational tools such as: (Asana/Workfront, Salesforce, Guideline (Media Tools), Merlin
• Support acceleration and adoption of GCC for both new and existing clients
• Support acceleration and adoption of Interact for both new and existing clients
• Lead the design of operating models for both new and existing clients within the region, ensuring alignment with organizational objectives. May also be asked to lead development of operational models for global pitches spanning multiple regions as well.
• Act as Operations lead in regional and/or global new business pitches representing operations (operating models, ways of working, team structures etc.)
• Oversee new business transitions within the region, facilitating seamless integration and operational efficiency across all IPGMB agencies.
• Oversee Resource Management sub-craft within the region; ensuring global standards and best practices are adhered to across all markets within the region

3. Client Operations

• Client Operations leads for regional businesses to report to ROL
• ROL responsible for ensuring the Client Ops leads are driving the application of global standards & tools across each client’s business. Global standards included but are not limited to:Mediabrands End to End Process
  GCC acceleration & adoption
• Interact acceleration & adaption
• Operational Tools (Asana/Workfront, Salesforce, Guideline (Media Tools), Merlin
• Monitor and analyze operational performance metrics, providing insights for continuous improvement
  

4. Managing Operations within the Region:

• Team Development: Put in place and oversee robust processes to professionalize recruitment, training, and development of operations professionals across Business Operations, Resource Management & Client Operations, ensuring teams are skilled and have clear career paths.
• Systems and Processes: Implement efficient systems and processes to streamline operations, enhance productivity, and ensure consistency in service delivery while always striving to simplify ways of working. Cascading standards from the Global Leader, and being a feedback loop representing regional teams
• Resource Allocation: Manage resource allocation to ensure optimal use of talent and tools across various projects and client engagement, including new business. Partnering with local client leaders to understand demand and match to supply, first from within the region but also working across regions as/when gaps arise to ensure clients always have access to winning capabilities
• Performance Management: Cascade performance metrics, conduct business reviews, and foster a culture of continuous improvement and excellence within the CoE.
  

5. Stakeholder Engagement:

• Build and maintain strong relationships with regional client leads; ensuring operational excellence is delivered on every business and effectively demonstrating the credibility and rigor of the CoE
• Represent the CoE and supporting key new business efforts
• Work with Global Capability Centre leadership to ensure our offshore teams provide a seamless client experience, optimized ways of working and the very best skilled talent
• Partner with leaders from across Technology and the other crafts to ensure we are building and/partnering with the right tools
  

Key Success Metrics:

The Regional Operations Leader will have a number of core KPIs, across the below areas:

1. Business Operations

• Client Transition Success Rate
• New & Current Client Operational Model Success
• Operational Tool roll-out and implementation success
• Regional adoption and adherence to global standards (E2E process, GCC adoption, Interact & Operational tools)

2. Resource Management

• Regional utilization & capacity
• Resource Allocation Efficiency
• Staffing Plan & Open Role fulfillment rate
  

3. Client OperationsRegional client team adoption of global standards and tools

About You (Our Successful Candidate)

The successful candidate will be an operationally minded leader with a proven track record of delivering operational excellence both internally as well as to clients regionally while having expertise in operationalizing multi-market functions within the region.

You are a strategic thinker and trusted partner to executive business leadership with a high degree of intellectual curiosity but also sufficiently hands-on to identify issues likely to impede on-time delivery and lead the resolution process for the toughest of problems. Additionally, you will have consummate communication skills, helping motivate the service team and excite IPG Mediabrands, its clients, and its partners about the Service offering and unique capabilities.

You are an empathetic leader with highly-developed interpersonal skills and clearly defined approach for leading, developing and growing people and teams within rapidly changing environments. You have demonstrated experience building strong partnerships across organizations, especially in Executive teams and leveraged these to build the business and resolve client issues.

You are an agile leader comfortable leading through change with people-first approach in mind. Collaborative visionary ready to lead the way, create and implement strategy for an analytics service organization. You have a deep understanding of what partnership looks like and have ability to interact effectively with a variety of internal and external contacts.

You are a culture champion, sensitive to the company’s priorities, able to chart the direction of the Services team having culture in mind. You are not afraid to take risk and responsibility for the team and are able to deliver under pressure without compromising people first approach.

Key Skills Required

• Extensive years of experience in an operations leadership role
• A trusted and respected leader within the organization who has the ability to lead by influence
• Experience with implementing resource management capabilities either within a team or within an organization
• Experience operationalizing and running teams within complex, multi-region groups
• Experience presenting capabilities and work output to clients and leadership, inclusive of domain experts and non-experts
• A strong presenter who can show up and gain the trust and respect of clients in a new business pitch situation
• Demonstrated ability to work closely with executive, commercial, and finance teams
• A strong collaborator that can bring the right teams together and lead the charge on identifying solutions and outputs
• Ability to forge senior level relationships across the company
• Proven decision-making skills under stress

Key Relationships

• Peers at Kinesso/IPG Mediabrands including those within and across Craft and CoE teams
• Regional leadership of Kinesso/IPG Mediabrands (including front door brands)
• Senior regional client leaders across Kinesso/IPG Mediabrands (including front door brands)

Mediabrands is an equal opportunity employer and is committed to building a diverse and inclusive workplace. People with Disabilities and all historically excluded or under-represented people are encouraged to apply.

We are looking for a Singapore-based Fintech Social Trading Intern to join us for an period of 3 months to work closely with our CEO and CTO on business development and fundraising initiatives. This is a full-time role with an intense work schedule of 40-50 hours per week. Applicants who can only work part-time or on weekends need not apply.

Responsibilities

• Work on the pitch materials (decks, financial projections, market research...)
• Contribute to strategic planning and business development for our Seed fundraising
• Plan out and compose regular community updates

Qualifications

• Expecting Bachelor's degree or higher

• Experience dealing with business strategy or investment (e.g. strategy consulting, investment banking)

• You have experience working in a tech startup/ venture capital

This is an intense 3 month full-time unpaid internship role which requires 40-50 hours per week. High performing interns may be offered a full time role after the internship period.

For interested applicants, we would like to see a sample of your research work. Please prepare a short 1-page A4 document that explains

1. What is social trading
2. How is social trading different from copy trading
3. Who are the key players
4. What are the benefits and risks of social trading (vs normal trading)

We are looking for a Singapore-based Digital Marketing Intern to join us for a period of 3 months to work closely with our CEO and CTO on creating short educational content. This is a full-time role with an intense work schedule. Applicants who can only work part-time or on weekends need not apply.

Responsibilities

· Familiar with short video creation and video production software

· Able to visualize the storyboard and enhance user learning experience

· Experience with YouTube, Tik Tok, Udemy, Coursera, LinkedIn Learning etc

· Understand how to use social media channels to enhance network

Qualifications

• Expecting Bachelor's degree or higher

• You have experience working in a tech startup/ IT firm

For interested applicants, we would like to see a sample of your research work. Please prepare a short 1-page A4 document that explains

1. What is social trading

2. How is social trading different from copy trading

3. Who are the key players

4. What are the benefits and risks of social trading (vs normal trading)

This is an intense 3 month full-time unpaid internship role. High performing interns may be offered a full time role after the internship period.

Please visit www.follow-trade.com for more information on the Company

Responsibilities

• Ensure all food and other items are stored properly at appropriate temperatures
• Handling multiple food orders at one time
• Assisting other cooks in preparing food or helping other team members when needed
• Help to prepare food before the arrival of the guests for special arrangement/ reservation
• Operates various kitchen appliances such as blender, oven, grill or stand mixer
• Cleans food preparation areas and maintains the cleanliness of the kitchen
• Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.
• Utensils to be sanitized at the end of the shift
• Cleans up after business hours

Qualifications & Requirements

• Food Hygiene Certification
• At least 6 months work experience
• Strong organizational skills
• Good communication skills and Service Oriented

We are expanding our team and you might be the one! We are looking for Project Managers who are proactive in learning, understand business requirements and be creative in sourcing for projects.

Key Responsibilities

• Execute all facets of project management process from sourcing through to execution.
• Engage clients to understand business needs and recommend timely interventions to address clients’ productivity and efficiency challenges.
• Source creatively, identify leads and support clients in their HR function development journey.
• Manage time well and advise on talent needs where applicable
• Build relationships internally and externally
• Ensure positive client experience through communication & timely escalations.
• Maintain proper documentation and follow up of activities.

Key Requirements

• Diploma/Degree from relevant disciplines.
• Experience in inhouse HR functions, policy review or transformation project work.
• Knowledge in government business initiatives/grants for consultancy support.
• Experience using social media, networking tools, and research tools to source leads an advantage.
• Experience in HR consultancy work and business development a plus.
• Excellent communication skills.

Job Description

• Design, develop and implement the specific goals, policies and strategies for the department to achieve and maintain high standards, quality and maximum profitability for department
• Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.
• Establish F&B outlets for the Hotel, including the food, beverage and service offers at the Hotel in the form of menus, recipes, entertainment programme and price lists
• Provide leadership decisions to ensure the timely, correct, safe, effective and efficient purchase (or request), set-up, storage, maintenance and use of all resources, programmes and systems (e.g., manning, furniture, fixtures, equipment, records, customer and competitor information and database) used by the department such that the brand promise is kept and that the Hotel’s policies and procedures are adhered to
• Prepare and present monthly management report

Requirements

• Proven food and beverage management experience
• Customer oriented approach
• Critical thinker and problem-solving skills
• Good organizational and time-management skills

The Challenges

You will join a team of professionals in the clinic to provide high standards of patient care by performing clinical procedures that will meet the patients’ immediate physical and emotional needs. You will provide patient education to the patients and their caregivers based on patients’ needs.

Job Requirements

• State Enrolled Nurses

WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Jace Choo Oi Kei

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

• Office management, administrative and facilities support to the department
• Secretarial and administrative assistance to the department
• Coordinate/plan schedule of appointment, department presentations, training and related activities
• Coordinate travel arrangement, air ticket, accommodations, transportation and travel visa application
• Process travel expenses/claims
• Calendar management
• IT support (asset / role request, etc)
• Event management (Team building / conferences/training / department lunches)

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

COMO Metropolitan Singapore marks a debut homecoming for our Singapore-founded company. It's the first time COMO Group’s signature brands – COMO Hotels and Resorts, a multi-label fashion retail space curated by Club 21, a new urban wellness space by COMO Shambhala, contemporary international dining by COMO Cuisine, as well as Michelin-starred gourmet concept by COTE Korean Steakhouse and internationally-renown patisserie Cédric Grolet — will be housed under one prestigious address: COMO Orchard.

Provides service for guests when arriving and departing from the hotel and to give guests information and directions in a prompt and professional manner.

Tasks/Responsibilities:

• Welcome guests professionally and demonstrate a warm, confident and genuine first impression.
• Handles all guests’ queries or requests in a polite and efficient manner.
• Handles all movement of luggage (temporary, long term storage, lost baggage).
• Provides a high standard of service within the department and a high level of product knowledge of the hotel and the local area.
• Knows about all events and activities accruing in and out of the hotel.
• Provides door service, entrance to hotel and driveway, to ensure a smooth traffic flow.
• Complies with all Front Office systems and procedures and with all company policies.
• Organizes a prompt TAXI service and assist in airport transferring.
• Be familiar with the emergency procedure of the hotel and be able to handle any emergency according to the procedures.
• Identifies and solves problems in a professional manner.
• Maintain the designated stations in the lobby as per company standards and check every 30 minutes or when necessary.
• Ensure all related Leading Quality Assurance guidelines are met, if not exceed at all times.
• Assist Front Office in any tasks when needed.
• Exceed guests’ expectations in any task provided.

Requirements

• Diploma in Hospitality is a plus.
• Minimum of 2 years in Front Office or Concierge experience in a similar capacity preferably in a luxury hotel environment.
• Knowledgeable in the city, tours and excursions to refer the guests in various tourist destinations.
• Possess professional disposition with good communication and interpersonal skills