Job Description & Requirements

Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Job Description & Requirements

Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Job Description & Requirements

Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Job Description & Requirements

Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

Job Description: Marketing Manager

Responsibilities

• Publicizes events & special promotions
• Developed marketing materials. example: ads and brochures and execute advertising campaigns and promote brand recognition
• Work closely with internal and external Teams to ensure all social media platform is up to dated.
• Maintain good relationships with existing clients
• Conduct markets research and identify event opportunities and generate interest for holding events
• Ability to think out of the box for generating new business
• Presents ideas and solutions to meet client’s needs
• Responsible for tender of new projects and servicing of existing projects
• Responsible for Event, Partnership and other Marketing activities
• Create detailed proposals for all events, including timelines, venues, vendors, staffing and budgets
• Collaborate and communicate with internal and external stakeholders
• Conduct pre and post event evaluations and report on outcomes; take initiatives to implement improvement plans
• Budget adherence and tracking
• Engage in ad-hoc responsibilities and/or projects as needed to assist in the continuous growth of the organization
• Project administration and management of workflow
• Onsite execution and delivery of event.
• Any other ad hoc duties

Qualifications

• Strong time management - Able to organize time effectively, forward plan and prioritize tasks/projects to ensure work load is balanced and urgent situations are dealt with immediately
• Possess strong presentation and negotiating skills
• Excellent communications and interpersonal skills.
• Strong interpersonal skills
• Diploma or Bachelor Degree with min 2 years of relevant experience
• Experienced in tender, event planning and vendor relationships
• Good communication skill, negotiation skill & ability to manage multiple and complex projects simultaneously

Company Summary:
Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence in Singapore, Thailand, Shanghai, Hong Kong, Philippines, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more across Asia.

Job Summary:
The Customer Service Support Manager is responsible for leading and managing the entire customer service support team, including technicians and maintenance engineers, to ensure the delivery of exceptional customer support. This role involves overseeing daily operations, optimizing team performance, managing service quality, and maintaining strong relationships with customers.

Key Responsibilities

Team Management:

• Lead, supervise, and mentor the customer service support team, including technicians and maintenance engineers.
• Develop and implement training programs to enhance team skills and knowledge.
• Conduct performance evaluations, set goals, and provide feedback to team members.

Service Delivery Oversight:

• Ensure timely and effective resolution of customer inquiries, complaints, and service requests.
• Monitor and maintain service level agreements (SLAs) and key performance indicators (KPIs).
• Develop and refine processes to improve service efficiency and quality.

Operational Management:

• Schedule and allocate resources effectively to meet customer needs.
• Coordinate preventive maintenance, repair, and installation schedules for technicians and engineers.
• Ensure the availability of tools, equipment, and spare parts for field operations.

Customer Relations:

• Build and maintain strong relationships with key customers to ensure satisfaction and loyalty.
• Act as an escalation point for complex or critical customer issues.
• Gather and analyze customer feedback to identify improvement opportunities.

Reporting and Analysis:

• Prepare and present regular reports on team performance, customer satisfaction, and operational efficiency.
• Identify trends, bottlenecks, and areas for improvement through data analysis.

Compliance and Safety:

• Ensure all team activities comply with company policies, industry standards, and regulations.
• Promote and enforce safety protocols and practices in all field operations.

Strategic Planning:

• Contribute to the development of customer support strategies aligned with company objectives.
• Identify opportunities for innovation and cost optimization in service delivery.

Qualifications

• 6+ years of experience in technical support or field service environments.
• Strong leadership with experience managing customer service support team
• Experience working on-site with clients
• Excellent communication and interpersonal abilities.
• Proficiency in data analysis and reporting tools.
• Knowledge of industry-specific tools, IT hardware equipment, and technologies

Key Competencies

• Problem-solving and decision-making skills.
• Ability to work under pressure and handle escalations effectively.
• Strong organizational and time-management skills.
• Customer-focused mindset with a passion for service excellence.

DVI Solutions is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

Duties & Responsibilities:

• Set up the kitchen with cooking utensils and equipment, like knives, pans and kitchen scales
• Study each recipe and gather all the necessary ingredients
• Cook food in a timely manner
• Delegate tasks to kitchen staff
• Inform wait staff about daily specials
• Ensure appealing plate presentation
• Supervise cooks and assist as needed
• Slightly modify recipes to meet customers' needs and requests (e.g. reduce salt, remove dairy)
• Monitor food stock and place orders
• Check freshness of food and discard out-of-date items
• Experiment with recipes and suggest new ingredients
• Ensure compliance with all health and safety regulations within the kitchen area

Requirements:

• Proven work experience as a Chef or Cook
• Hands-on experience with various kitchen equipment.
• Leadership skills
• Ability to remain calm and undertake various tasks
• Excellent time management abilities
• Up-to-date knowledge of cooking techniques and recipes
• Familiarity with sanitation regulations

Key Role

To create a meaningful experience for SGTech’s corporate members in our business communities (Chapters) related to Digital Trust and Digital Transformation technologies. This includes advocating for members’ needs, driving business matching and capability building opportunities, and facilitating collaborations and connections in the community.

To succeed in this role, you require strong stakeholder management skills to manage the interests of C-suite industry leaders, community partners and government agencies. It is also important for you to be detail-oriented and possess strong communication, problem-solving skills, and a growth mindset.

The Chapter Manager will have a unique opportunity to work closely with industry-led C-suite leadership team known as Chapter Executive Committees (Excos) to engage and create value for the broader community.

Key Responsibilities

1) Chapter Exco Management

• Facilitate regular meetings to plan, consult and drive execution of chapter management plans;
• Work closely with Exco members to source for the resources required to ensure successful execution of projects and activities;
• Coordinate communications between Exco members and SGTech Council leadership to ensure alignment to organisation goals;
• Provide secretariat support for pre-meeting, in-meeting and post meeting;
• Assist Chapter Chairs in identifying diverse and capable industry leaders to participate as Exco members;
• Track and manage objectives and key results of the chapter.

Advocacy: Serve as the voice of members to policymakers and regulators

• Acquire domain knowledge to adequately to engage Exco, members and stakeholders;
• Consult members regularly to understand their business challenges;
• Facilitate constructive dialogue opportunities with key government agencies;
• Consolidate and represent industry feedback through appropriate channels, e.g. Budget recommendations.

Advisory: Help members navigate government structures, programmes and policies

• Build a strong understanding of the public and private sector landscape specific to your chapters domain;
• Build a strong understanding of the grants and programmes managed by SGTech.

Business Opportunities: Drive local and global business matching opportunities for members

• Coordinate business matching events in partnership with SGTech’s Digital Transformation and Internationalisation programmes;
• Manage partnership with tech user businesses communities. Take ownership in developing relationships and collaborations with other trade associations and equivalent partners.

Business Capabilities: Build members’ business capabilities in Talent, Sustainability, Digital Transformation and Trust.

• Champion initiatives that support members’ business needs in the areas of Sustainability, Digital Transformation, Digital Trust, Internationalisation and Talent Development;
• Work with SGTech’s Strategic Programmes team to customise and design new programmes and products to benefit the member community.

Collaboration and Connections: Bridge B2B connections and partnership opportunities for the community.

• Facilitate programmes and activities that provide a platform for members to interact, e.g., networking events, business matching, workshops and seminars;
• Actively engage the community to develop a strong understanding of the membership base, contributing to the higher success in chapter member retention at renewal.

Requirements

• At least 5 years of working experience preferred. A track record of working with business communities and senior management stakeholders will be an advantage;
• Strong stakeholder management skills and confidence in engaging senior management and partners at all levels;
• Strong communication skills, including presentation, storytelling, negotiation, and persuasion;
• Demonstrated track record of meticulous project management;
• Strong problem-solving abilities and resourcefulness in finding effective solutions;
• Self-driven and pro-active with a passion for personal growth and professional development, especially in the technology space;
• Ability to work collaboratively with cross-functional teams and external stakeholders to drive for success.

Note: Only shortlisted candidates will be notified.

Job Description

• Day to day prepress operations
• Check output and ensure quality in confirmation with customer’s request and take corrective action if need to
• Edit, design layout and produce documents for publication using desktop publishing.
• Create FA layouts/design artworks upon clients' request using Photoshop and Illustrator.
• Be able to carry out image retouch & colour correction of images using Photoshop.
• Ensure deadlines are met.
• Checking of mock-ups for clients and suppliers.

Job Requirements

• Ensure production pieces are produced in a timely fashion.
• Maintain interactions with print production and CTP staff on scope of projects.
• Ensure all work produced is technically correct and meet requirements.
• Able to work independently with little or no supervision
• Attention to details.
• Deadlines driven
• 1 – 2 years of working experience in the Creative/ Printing Industry.
• Proficient in Adobe Creative Suite: InDesign, Illustrator, Photoshop.
• Responsible in converting final artworks for printing
• Perform colour corrections on artwork

We are looking for a Journalist cum Content Producer to join the Lianhe Zaobao China News Desk. In this role, you will work with a team of passionate media professionals to generate news content for both print and digital platforms of Lianhe Zaobao with a special focus on international news related to the Greater China Region. You will also be involved in content production and management of the different social media channels to reach out to a wider audience.

You are expected to:

• Gather facts and information from verified sources to generate news content for both print and digital platforms;
• Present the information in a clear, concise and interesting way;
• Edit content and keep the Lianhe Zaobao website updated with news and web features;
• Manage various digital platforms and drive audience engagement;
• Monitor social media metrics and data trends for insights to improve our content offering;
• Produce multimedia content such as videos, infographics and long forms.

Requirements

• Degree in Chinese Studies/Mass Communication/Politics and International Studies or relevant fields preferred; Prior experience in media industry as a journalist would be advantageous
• Strong passion in current affairs, with special interest in political, economic and social developments of the Greater China Region
• Proficient in English with strong command of Chinese as this role is for a Chinese publication
• Self-motivated and reliable; able to work independently under tight deadline;
• Experience in video production, image editing and social media management is an advantage

JOB RESPONSIBILITIES

Responsibilities include, but are not limited to:

• Creating user accounts for corporate customers
• Assisting the Sales and CRM team in the placing of orders for corporate customers
• Assisting the Sales team in the preparation of documents for tenders and projects
• Generating invoices for corporate customers
• Generating sales and incident reports for internal analysis
• Assisting the Sales Manager in clearing customer payables
• Any tasks as and when assigned by line manager

JOB REQUIREMENTS

• To be proficient in basic computer skills (especially MS Office functions)
• To be a good team player with good communication skills
• To be meticulous and reliable
• To be willing to learn and step out of existing job scope when required

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.

• Helping identify marketing trends and key opportunities for innovation.

• Learning and working with various types of software for digital marketing.

• Working closely with sales and marketing department.

• Creating marketing materials such as white papers, case studies, and presentations.

• Giving presentations.

• Maintaining a marketing database.

• Providing administrative support to the marketing and sales team.

• Preparing, formatting and editing a range of documents.

• Understanding company product and brand.

• General office duties.

• Creating and interpreting a variety of reports.

• Organizing market research.

• Analyzing questionnaires and other forms of feedback.

• Updating social media accounts.

• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.

• Administration or sales and marketing assistant experience.

• Effective written and verbal communication skills.

• A high level of attention to detail.

• Ability to work effectively within a team and independently.

• Experience using computers for a variety of tasks.

• Competency in Microsoft applications including Word, Excel, and Outlook.

• Good organization skills.

• Related job and internship experience.

• Digital marketing experience.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Roles & Responsibilities

Restaurant Captains will be hired to provide the core service of the restaurant’s product. These individuals are responsible for delivering the guests’ experience on a day-to-day basis.

DUTIES & RESPONSIBILITIES

Duties

1. Provide friendly, excellent and professional service to all guests.

2. Responsible for handling food and beverage orders and serving guests.

3. Assist fellow Team Members to perform preparation and setting up in the restaurants for service.

4. Check that all amenities and utensils are properly stocked and inspected.

5. Assist guests on their respective requests and deliver based on their ability.

6. Possess knowledge to upsell, well-versed in all aspects of the menu.

7. Support Restaurant Manager in achieving all goals and Key Performance Objective.

Responsibilities:

1. Ability to upsell, promote and ensure that the guest is enjoying their dining experience.

2. Ability to charm guests with his/her knowledge of the food & beverage products in a friendly and approachable manner.

3. Ability to explain the food menu in terms of preparation methods, ingredients used, portion size and presentation.

4. General knowledge about food allergies, dietary restriction, common brand of beverages to ensure smooth recommendation to gusts.

5. Ability to read the different types of guests and dining clientele.

6. Ability to mold his/her service output to suit the type of clientele that he/she is serving at the table.

7. Maintain the utmost cleanliness and hygiene standards in the restaurant.

Skills, Qualifications & Experience

The Research and Development (R&D) Chef creates new recipes to improve food product from the organisation. Ready to designs new recipes in consideration of ideas and market demand for new products. Ready to improves recipes and preparation methods to meet mass production and regulatory needs. Ready to helps to design marketing strategies based on candidate approach and ideas in creating new products.

Candidate should skilled in culinary arts and is experienced in the Food and Beverage (F&B) sector. Candidate works in a kitchen or laboratory. Candidate has good knowledge on food science and is familiar with nutrition and mass production needs. Candidate has sound understanding of cultural and culinary trends. Candidate is very creative in developing and presenting products.

Duties and Responsibilities

• Assist in data gathering for new product specifications.

• Confirm product formulations and other information for constructing product profiles.

• Create new recipes and refine taste profiles through experimentation.

• Develop ideas from food preparation processes for marketing purposes.

• Develop product improvements based on sensory testing and consumer data.

• Establish product specifications and documentations.

• Make recommendations in the design of new manufacturing processes or to change current equipment or processes.

• Modify new product recipes and ingredient selection while taking note of nutrition, shelf life and regulations.

• Plan, manage and run panel sessions and sensory tests on food products.

• Refine recipe formulation for mass production purposes.

• Review ingredients to meet customer needs and requirements.

• Review methods to improve quality of new food products and compliance with food regulations during mass production.

• Suggest alternative ingredients and food preparation processes to meet mass production and compliance needs.

• Suggest changes to new food production processes.

• Support sales team by preparing samples for local and overseas customers.

• Troubleshoot production processes to resolve production, quality and regulatory compliance issues.

Requirements and Qualifications

• Strong knowledge of food science and nutrition.

• Excellent culinary skills and creativity.

• Ability to work well under pressure.

• Strong communication and presentation skills.

• Detail-oriented with strong organizational skills.

• Ability to conduct thorough research.

• Proficiency in using kitchen equipment and tools.

• Knowledge of food safety regulations.

• Ability to work independently and as part of a team.

• Strong problem-solving skills.

• Willingness to stay updated on industry trends.

• Experience in training and mentoring staff.

• Ability to source and evaluate new ingredients.

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

JOB SCOPES

1. Develop detailed designs and specifications for HVAC systems, including air conditioning, heating, and ventilation systems.
2. Create and review blueprints, schematics, and system layout.
3. Select appropriate mechanical equipment and components based on system requirements and performance criteria.
4. Coordinate with other engineering disciplines, such as electrical and structural engineers, to ensure seamless system integration.
5. Oversee the installation of HVAC systems to ensure they are installed according to design specifications and industry standards.
6. Conduct system commissioning to verify that all components are functioning correctly and efficiently.
7. Troubleshoot and resolve mechanical issues in HVAC systems to minimize downtime and ensure reliable operation.
8. Design systems with a focus on energy efficiency and sustainability.
9. Evaluate and recommend energy-saving solutions and technologies to reduce operational costs and environmental impact.
10. Ensure that HVAC systems comply with local building codes, safety regulations, and industry standards.
11. Address any safety concerns related to the mechanical aspects of HVAC systems.
12. Manage HVAC projects from conception through to completion, including budget management, scheduling, and coordination with contractors and suppliers.
13. Monitor project progress and resolve any issues that arise during the implementation phase.
14. Communicate effectively with clients, project managers, and other stakeholders to understand their needs and provide technical support.
15. Provide training and documentation for system operation and maintenance.
16. Stay updated with the latest developments and technologies in HVAC systems.

COMPANY DESCRIPTION

Established since 1981, Care Corner Singapore has been a steadfast pillar of support for those in need and the less privileged within our community. Our journey spans over decades, dedicated to making a meaningful difference in the lives of others. At the heart of what we do is our core values of integrity, Compassion, Authenticity, Respect and Excellence as we continuously strive to develop new innovative programmes to support the needs of our community.

At Care Corner, we offer a positive and collaborative work environment that promotes staff wellbeing and believes in the development and growth of our people. We recognise that our employees are our greatest asset.

Join our team and be part of an innovative organisation where every role contributes to making a meaningful difference in the lives of individuals and families. Whether you are an experienced professional or just starting your career, if you are seeking a rewarding opportunity to be part of something bigger than yourself, we invite you to apply today.

Visit us at www.carecorner.org.sg to learn more about our organisation and available opportunities.

RESPONSIBILITIES

JOB PURPOSE

Conduct dyadic counselling support for individuals, couples & families (at low to moderate level of complexity), utilising person-centred and/or systemic and/or Emotional Focused Therapy and/or other suitable modalities supported by the organization. Participate by sharing in training & outreach events.

JOB DUTIES AND RESPONSIBILITIE

Centre level responsibilities

1. Provide dyadic counselling support services for individuals, couples and families in low moderate complexity cases.
2. Develop and manage counselling cases and develop care plans
3. Assess clients' level of functioning, planning and goal settings
4. Assess clients' level of risks and needs, and system intervention for clients
5. Conduct needs analysis in the community, plan and support outreach events.
6. Ethical practices in accordance to Code of Ethics
7. Support Care Corner leaders in service planning and practice standards management.
8. Support Care Corner leadership in team building and development.
9. Any other duty as assigned by the centre.

Service Group level responsibilities

1. Work closely with and alongside inter-services, i.e. Community Counselling Unit, Insight (Youth Mental Health) and Hotline.
2. Contribute towards Corporate events and activities.

MINIMUM QUALIFICATIONS & TECHNICAL/PROFESSIONAL SKILLS

1. Formal Education - Master in Counselling
2. Work Experience - 1 - 3 years of relevant counselling experience in education, counselling, social work or related work (Mental Health, Family, Couple, Elderly, Divorce, EFCT)
3. Technical / Professional Skills and Knowledg
   1. Counselling / Case Management
      • Knowledge and ability to engage and facilitate dyadic work
      • Knowledge and ability to handle cases with low to moderate complexity
      • Knowledge of one modality of therapy and the ability to understand and apply conceptual map to direct the therapeutic process
      • Ability to demonstrate reflective practice
      • Able to manage ethical concerns with minimal guidance
4. Able to speak, read and write simple Chinese so as to attend to Mandarin speaking clients and Hotline volunteers

Formal Education - Master in Counselling

Work Experience - 1 - 3 years of relevant counselling experience in education, counselling, social work or related work (Mental Health, Family, Couple, Elderly, Divorce, EFCT)

Thank you for your interest and your application. We regret that only shortlisted candidates will be notified for interview.

Job Summary

We are looking for individuals that demonstrate a high level of energy, show a strong sense of optimism, and hold a desire to learn and be challenged. The ideal candidate will be open to learning new skills daily, will care deeply about the people around them and will strive to deliver their work with excellence. Team Leads must have an innate level of intellectual curiosity about how systems work, and they will challenge their team members to do the same.

Reporting to the Regional APAC Manager, The Team Lead position will work as part of a central project department and be responsible for actively facilitating the implementation of designated projects for both new and existing clients with their team.

Project Team Leads are accountable for ensuring that software meets the needs of the customer, executing project deliverables on time and within scope, maintaining project budgets, and leading a team of software consultants to success. The Team Lead will assume responsibility for all aspects of their respective assigned projects and people within their scope of control (e.g., planning revenue, managing team performance, achieving project deliverables, and adhering to project management processes).

Note: Team Leads are not responsible for revenue shifts or project delays resulting from software instability or product quality.

Essential Functions & Responsibilities:

The Project Team Lead will contribute to building multifaceted enterprise software implementation teams and the execution of project responsibilities. Essential responsibilities include and functions of the Team Lead are:

Leadership and Team Development

• Lead, motivate and encourage a team of diverse software consultants and analysts to successfully implement software and achieve team/company goals. This includes recruiting, hiring, onboarding, and training of team members as M-Tech grows.
• Develop team member skills and ensure consistent growth from each team member. This includes managing resource development plans, providing additional training, holding regular feedback sessions, advising Senior Management on compensation adjustments, promotions, bonuses, or rewards earned by team members.
• Provide frequent feedback on employee performance and identify poor performance and work to address it, including termination suggestions to Senior management.
• Provide requisite meetings, feedback, and management for team members.
• Remotely meet with Senior management/executive teams to provide real-time feedback on team performance and project status.
• Govern communication and cooperation between customers and project team members or other M-Tech departments.
• Collaborate, liaise, and effectively communicate with internal M-Tech departments to ensure project goals and revenue targets are achieved.
• Identify, communicate, and solve project related risks and challenges.

Project Execution

• Oversee the scope and timeline of all projects to meet contractual obligations and expectations of the customer, ensuring the team members are delivering to such expectations.
• Build resource allocation plans, budgets, and timelines via company software applications to achieve project goals and revenue plans.
• Document, organize and gather all project requirements. Develop documentation for each project as required by the customer. Develop, plan, and track all project activities using Project Management tools.
• Apply milestones, targets, and tasks to control work and overall project deliverables—internally and externally.
• Develop risk management plans and mitigating measures to ensure project deliverables.
• Provide M-Tech Senior Management with clear, concise, and accurate data and views into the status and timeline of every project.
• Partner with M-Tech Management and Finance teams to forecast accurate revenue projections based on project milestones; ensure targets are achieved (assuming conditions are inside the Team Lead’s scope of control).
• Train and work with end users as required.

Customer Experience

• Coach and lead a team to provide excellent customer service through effective and timely communication, expectations setting and the consistent delivery of quality work.
• Proactively intervene with challenging customers to avoid project disruption.
• Consult and advise customers on business processes and software modifications to meet their needs and achieve customers goals (attain ROI).
• Respectfully and professionally challenge customers with custom software requirements to achieve sustainable solutions for long term customer satisfaction.
• Ensure timely communication with customers.
• Train and develop end users to understand M-Tech’s systems and applications.

Experience, Skills and Qualifications:

• College degree in applicable field required.
• 6-8 years of applicable experience in project management, SaaS solutions and software implementation.
• 2-4 years of experience in directly managing a team of 4+ resources, or other application people management.
• Proficiency in public speaking, software demonstrations and presentations; can “run the room”.
• Experience with application integrations, MS Excel, and other relevant data applications.
• Excellent Planning and organizational skills.
• Exceptional Analytical skills, deductive reasoning ability and proven proficiency with technical environments.
• Strong decision making and problem-solving ability; can do so in challenging and high-pressure environments.
• Excellent verbal and written communication skills.
• Exceptional customer service skills.
• Developed Leadership skills- people and projects.
• Knowledge of or experience with animal agriculture and/or poultry.

Travel and Commute Requirements:

• Up to 40% of domestic and international travel as required by project schedules.

Job Description:

• Required load and unload material,etc
• To comply with LTA road safety and traffic regulation and site safety
• To conduct daily check to ensure vehicle is in good and safe condition/upkeeping of vehicle

Job Requirement:

• Valid class 4 driving license and lorry crane operator
• Preferably able to start work within short notice

Job Description & Requirements

Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Job Description & Requirements

Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

PM-International is on its way to becoming Europe’s largest direct selling company in the industry of health, fitness, and beauty. We are among the Top 100 most innovative Direct Sales companies and PM-International is currently number #6 in the DSNworldwide out of 22,000 companies! For more than 30 years we have set up the highest standards for the development, manufacturing, and distribution of premium products and we are growing every day! We grew more than 50%, from 2020 in annual sales of $1.72B, to $3B in 2024.

PM-International is all about peak performance, bringing creativity and state-of-the-art science with one vision in mind: to achieve market leadership in the distribution of high-quality products for health, fitness, and beauty worldwide. We help people live a better, healthier, and fitter lifestyle.

We have 4 Headquarters and more than 40 subsidiaries worldwide. We offer a pleasant and collaborative working atmosphere in the HQAPAC, and we are always looking for talented and enthusiastic people to join our team.

We’re seeking someone who wants to work with an experienced team in a fast-paced environment. We need a highly collaborative team player who is not afraid of challenges and development.

This position will be based in Singapore.

At PM-International, you will have the opportunity to learn and grow, lead, and truly make a difference. If this sounds like a perfect match for you, please include your resume/CV in English, a concise motivation letter including your salary expectations, as well as your earliest date of entry.

YOUR DUTIES AND RESPONSIBILITIES INCLUDE, but are not limited to:

To organize and deliver training sessions to support the operations of the business in the APAC. Also being responsible for managing the learning management system and developing training materials.

Main duties and responsibilities:

· Designing training programs

Creating programs for onboarding and ongoing training, such as for MPM operation, inventory management, and SOPs

· Managing the learning management system

Writing down processes, managing user experience, and troubleshooting

· Analyzing data

Using data to identify operational challenges and create training solutions

· Developing training materials

job aids, assessments and support tools

· Collaborating with stakeholders

Working with key people and cross-functional teams to ensure successful training execution

Skills

Some skills that may be helpful for an operations trainer include:

• Strong operations knowledge
• Passion for training
• Good planning and organizing skills
• Excellent communication, interpersonal, and facilitation skills
• Resourcefulness
• Ability to travel frequently, work independently or in teams
• Self-motivated
• Open to learning new software and technologies
• Proficiency in Microsoft Office applications

Service Manager Responsibilities:

• Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.
• Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.
• Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.
• Setting up and maintaining a service desk and evaluating its efficiency.
• Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.
• Monitoring department issues and client complaints to create methods to lessen recurring issues.
• Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met.
• Maintaining strong relationships with manufacturers, dealers, and sales representatives.
• Helping to train new employees in company procedures.
• Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes.

Service Manager Requirements:

• A bachelor's degree in business, administration, or related field.
• Previous sales and management experience may be advantageous.
• Strong industry knowledge.
• Excellent leadership, communication, sales, and customer service skills.
• Computer literacy and good organizational skills.
• Strong creative thinking and problem-solving skills.
• The ability to work under pressure and handle stress.

Finance Managers Responsibilities:

• Plan, organize, and execute financial tasks and projects of the organization.
• Make estimates of funds required for the short and long-term financial objectives of the organization.
• Complete financial reports, lead the month-end closing process and conduct monthly financial forecast.
• Develop and implement plans for budgeting, forecasting, and reporting.
• Achieve a proper mix of equity and debt to minimize cost and maximize operational profit.
• Strategize on fund procurement through banks and other financial institutions.
• Prudently make investments on assets that maximize returns.
• Provide financial insight and analysis to drive the business performance of the organization.
• Manage and monitor metrics, KPI tracking, and reports.
• Evaluate the financial performance of the organization and measure returns on investments.
• Understand and calculate the risks involved in the financial activities of the organization.

Finance Manager Requirements:

• Degree in finance/accounting or related (essential).
• International Accounting Standards Board (IASB) accreditation (essential).
• Certified Public Accountant (CPA) license (essential)
• 5 years of work experience as a Finance Manager (essential).
• Thorough understanding of Generally Accepted Accounting Principles (GAAP).
• Analytical thinker with strong conceptual and problem-solving skills.
• Meticulous attention to detail with superb organizational skills.
• Ability to work under pressure and meet tight deadlines.
• Ability to work independently and as part of a team.
• Excellent report-writing and communication skills.
• Solid proficiency in Microsoft Office, SAP, and other financial planning software.

Details:

• General secretarial and clerical functions relating in particular to Conveyancing works.
• Maintenance of files and records.
• Render any clerical and secretarial assistance as and when or where the company requires.

Requirements:

• Min 1 year of relevant experience will be an added advantage.
• Good communication skills, enthusiasm, and a positive and energetic attitude.
• Proficient in Microsoft Office Applications.
• Willing to work in a fast-paced environment.
• Good Organization skills and the ability to work independently.

We offer attractive salaries, good teams and a good environment to work in.

Kindly write in your full resume and expected remuneration to HR at [email protected]

Only candidates who have been shortlisted for interviews will be contacted via email.