Duties and Responsibilities

• Act as Incident first responder for a 24/7 staffed SOC, reviewing and verifying system alerts
• Assist with the development of incident response plans, workflows, and SOPs
• Maintain security sensors and tools
• Monitor security sensors and review logs to identify intrusions
• Escalate security incidents using established policies and procedures
• Perform initial analysis of security events, network traffic, and logs to engineer new detection methods, or create efficiencies when available
• Work directly with threat intelligence analysts to convert intelligence into useful detection
• Identify incident root cause and take proactive mitigation step
• Perform lessons learned activities
• Provide analysis of security log data from a large number of heterogeneous security devices
• Review vulnerabilities and track resolution
• Review and process threat intel reports
• Implement detection use cases
• Liaise with Ensign customers on security intrusions and provide swift and accurate remedial action.

Requirements

• Diploma/Degree in Information System/Information Security from a recognized institution.
• 0-2 year of working experience in networking environment.
• Basic, yet sound knowledge of network routing and switching fundamentals to include knowledge of Multiprotocol Layer Switching (MPLS)
• Basic, yet sound technical understanding of operating systems, network architecture and design
• Basic, yet sound knowledge of encryption, key management and cryptology
• Proven ability to plan and prioritize work, both their own and that of project team.
• Sound understanding of organizational issues and challenges. Able to work effectively with participants at all levels in an organization
• Ability to analyze problems and determine root causes, generating alternatives, evaluating and selecting alternatives and implementing solutions.
• Possess excellent writing skills and the ability to communicate to teammates as well as technical and executive level staff
• Results Oriented
• Fresh graduates with passion for cyber security are welcome and they will be enrolled in an extensive On-Job-Training (OJT) and training for professional certification

Preferred Skills /Qualities

• Professional information technology/security certifications such as ITIL, CCNA and CEH will be preferred but related qualification (i.e. GCIA, CISSP etc.) will be an advantage

Other Special Working Conditions

• Able to perform 12-hour shift duties (2 days’ work with 2 off-days). Working hours: AM - 8:30am to 8:30pm; PM - 8:30pm to 8:30am. Shift patterns and duration may vary from time to time.

Cognita Schools are committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice and pre-employment background checks will be undertaken before any appointment is confirmed.

An exciting opportunity for the Elementary Counsellor has opened in AIS. If you are someone who is driven in making a positive difference and with passion for growth and development, this role is meant for you!

Position Requirements:

• Capacity to provide leadership that enables the effective deliver of whole-of-school educational programs and services that support the inclusion of all students.
• Capacity for effective counselling and individual case management involving a multidisciplinary approach, within an environment of competing priorities.
• Demonstrated strong interpersonal skills and the capacity to develop and sustain productive relationships within and beyond the school community.
• Capacity to develop and implement student support programs and services for students with high support needs that reflect best practice and that align with departmental policies and procedures.
• Demonstrated capacity to effectively respond to sensitive and complex student issues within an ethical framework.
• A written application addressing the Key Result Areas.
• References and an interview will contribute to the final selection of the success candidate.

The following will be advantageous:

• Professional membership, or credentials that meet the criteria for professional membership of a state/national counselling association.
• A certificate in cognitive behaviour therapy or similar.
• An awareness or experience in the area of child protection matters.
• Current full registration or eligibility for registration, as a teacher from a recognised educational body.

Qualifications:

• A minimum, of two (2) years full-tie, supervised experience working with children and/or young people in an educational environment.

AND one of the following:

• One year m(minimum) full-time (or part-time equivalent) coursework Masters, majoring in counselling from a recognised university.
• Registration a a psychologist through a recognised regulation agency, or a fourth year qualification in psychology.
• Qualification and skills relevant to the role, which in the opinion of the Managing Director and School Principal are similar to the above.

Note: This salary range is for Step 1 to 7

Further information about this position is available in the job description found in the AIS website at https://www.ais.com.sg/work-for-us-positions-vacant/

Applicants are required to read the job description for the role prior to applying and submit a cover letter, curriculum vitae and a duly completed copy of the School's Job Application Form (downloadable from the school's website) to the email address indicated on the website. Kindly ensure that the position title is clearly specified in the job application form.

Only applications submitted using the school's job application form will be considered.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Central Control Officer

Salary: $1800 - $2000

Job Description

• Attend and respond efficiently to calling customers regarding their carpark enquiries/ feedback/ complaints.
• Obtain and evaluate all relevant information to handle car park cases either operationally or technically.
• Checking and monitoring of CCTV’s for discrepancies, system issues, or occurrences.
• Document all call information according to standard operating procedures.
• Perform investigations and process refunds for customers
• Assist the team on ad-hoc duties and administrative tasks related to Control Centre.

Requirements

• Candidate must possess at least Primary/Secondary School/"O" Level.
• Basic computer skills
• Able to work rotating shifts, Sundays / Public Holiday

• Diploma/Degree in Information Technology or equivalent
• Good working experience in the related field - preferably with retail sector.
• Good knowledge of Microsoft windows operating systems
• On-site support and resolution of all software and equipment issues
• Proven analytical and troubleshooting abilities.
• Excellent analytical, troubleshooting and communication skills.
• Microsoft MCSE or Cisco CCNA certified but not compulsory.
• Good understanding of Microsoft SQL server and scripts

Responsibilities

• Produce intelligence outputs to provide an accurate depiction of the current threat landscape and associated risk through the use of customer, community, and open source reporting
• Produce actionable intelligence information for delivery to colleagues and customers in the form of technical reports, briefings, and data feeds
• Participate in regular threat focus meetings with fellow SOCs
• Perform detailed investigative works into all traffic anomalies against established, historical baselines of individual agencies. Reviewing and profiling the events of all monitored clients
• Assist the Security Analysts with the investigative works
• Build rules and intelligence to detect such threats and proliferate to all monitored networks. Implementing and devising detection method of such threats in our security operations thru CESM IE/MCE Rules, DB scripts etc.
• Works with R&D for new signature package for deployment.
• Filtering and fine-tuning the security events flowing to our databases
• Prepare training programme for Security Analyst and conduct knowledge sharing sessions for Security Analyst
• Working with engineering team to set up new initiatives i.e. honeypot on the Internet ADSL link to improve security incident detection capabilities
• Monitor real-time third party security feeds, forums, and mailing lists to gather information on vulnerabilities and exploits related to the client
• Assess each event based on factual information and wider contextual information available
• Any other tasks as assigned

Requirements

• Degree holder with at least 5 years' of experience in related field and capacity
• Prior experience working in a Security Operations Centre (SOC) or Computer Emergency Response Team (CERT/CIRT).
• Possessed deep interest in open source research and critical thinking / contextual analysis abilities
• Investigative and analytical problem solving skills
• An understanding of the current vulnerabilities, response, and mitigation strategies used in cyber security;
• Related professional cyber security certification, such as GCIA, CEH, will be preferred.
• Experience with intelligence analysis processes, including Open Source Intelligence (OSINT) and closed source intelligence gathering, source verification, data fusion, link analysis, and threat actor.
• Ability to research and characterize security threats to include identification and classification of threat indicators

The Security Coordinator (Systems) is responsible for overseeing and supporting the development and maintenance of physical security systems at client sites within the APAC region. They will have regular interactions with the Global Security team members across the globe and will also work closely with people from various functions, including EH&S, Facilities, and critically GIS (IT).

The Coordinator can expect to work on the design and delivery of products, solutions, outcomes, and data production. They will develop and execute projects relating to physical security program, from scope and definition to implementation and continuous improvement. With the guidance and direction of the Security Systems team, this position will work with various system integrators, collaborate in the procurement of goods and services, installation of systems and maintenance required. They will help identify end of life system replacement needs and make recommendations accordingly.

The Coordinator is an embedded role within the client organization, and will report direct to the Security Systems Specialist for EMEA & APAC, while having an operational reporting line to the Regional Security Lead for APAC. They will be physically sited at one of the major client sites in Singapore.

Responsibilities:

• Assist in maintaining and supporting physical security tools across the APAC footprint with systems and technology at the forefront.
• Support the enhancement of the ‘front of house’ customer experience through the best use of systems and data made available.
• Work closely with Global Security team members at facilities assigned, to include ensuring that metrics are met and efficient services are provided
• Support the design and delivery of effective security systems projects to relevant staff across the APAC Region
• Support Global Physical Security policies, procedures, guidelines, standards, and best practices
• When needed, interface with other business areas and sectors to accomplish cooperative goals, representing Global Security in multidisciplinary initiatives
• Foster effective communication and coordination with the Global Security leadership and team

Preferred Qualifications & Education

• Relevant technical background with previous experience administering enterprise security systems (Lenel, Milestone, Genetec, etc.)
• Demonstrated analytical, problem solving and critical reasoning skills
• Excellent organizational and time management skills
• Excellent oral, written, and interpersonal communication skills
• MS Office Suite
• Experience in project management preferred

Job Description

Main Responsibilities

-Report to the Restaurant Manager

-Support and assist the Restaurant Manager in managing the restaurant

-Monitor labour and F&B costing matters

-Conduct daily checklist

-Take order, clearing and table setting

-Constantly obtain customer feedback during operations to ensure satisfaction

-Lead a team of captain/service crew to ensure the smooth operations of the restaurant

-Attend to customer complaints (if any)

-Handle cashiering duties

-Update GRN and perform e-Procurement

-Assist in bi-monthly stock take

-Assist to upsell promotions and PGR membership

-Assist to do banking duties

-Constantly motivate & cultivate a team spirit in the restaurant

-Maintain utmost service standards and discipline/grooming among the service staff

-Guide and train new/existing Service Crew

-Adhere to company’s standard operating procedures

-Deputise in the absence of the Managers

-Any other appropriate duties and responsibilities as assigned

We are looking for a dynamic UI/UX designer who will be responsible for the user experience (UX) and user interface (UI) design of our various digital assets. You will ensure that all elements of the online user experience are optimized for improved usability, usefulness, and exceptional visual design. The successful candidate will evidence a passion for delivering adaptive and creative solutions to UI/UX design problems by staying up to date with best practices and emerging trends in user experience design and user interface technology.

Key Responsibilities:

• Investigating user experience design requirements for our suite of digital assets.
• Developing and conceptualizing a comprehensive UI/UX design strategy for the brand.
• Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.
• Designing UI elements and tools such as navigation menus, search boxes, tabs, and widgets for our digital assets.
• Testing UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages.
• Collaborating with the marketing team, and internal and external designers to ensure the creation and delivery of tailored experiences for the digital user.
• Providing advice and guidance on the implementation of UX research methodologies and testing activities in order to analyze and predict user behavior.
• Adhering to style standards on typography and graphic design.
• Other roles & responsibilities as delegated by the Management.

Requirements:

• A bachelor's degree and a minimum of 2 years UI/UX design experience for digital products or services.
• A portfolio of professional UI/UX design work for both web and mobile platforms.
• Working knowledge of the following technologies and software: Sketch, InVision, Figma, Visio, HTML, CSS (SCSS), iOS, Android, Design Systems, and Adobe Creative Suite.
• A team player but can work independently too.
• Excellent written and verbal communication skills.
• Multi-tasking and time-management skills, with the ability to prioritize tasks.

Thank you in advance for your interest in seeking a career with us, and we look forward to speaking with you soon.

Job Description

*Must know how to do full set of accounts*

• Ensure timely, accurate month-end closing and financial reporting.
• Responsible for preparation and closing of monthly and annual financial statements.
• Responsible for accounting processes and tasks.
• Coordinate and liaise with internal parties to support intercompany activities.
• Support forecasting and budgeting exercise as per corporate guidelines.
• Coordinate and liaise with external parties like external auditors, tax agents, corporate secretarial agents, local tax, and government authorities where required.
• Support and ensure compliance with all finance filing requirements, tax filing requirement, audits, procedures, and forms both statutory and internal.
• Assist in new processes and system implementation when required.
• Plan and control the company’s cash flow, funding, and budget allocation.
• Ensuring all accounting systems, practices, controls, and procedures are fully compliance with company policy.
• Establish effective internal control procedures to improve accounting and reporting systems.

Job Requirements

• Minimum 3 years of experience in accountancy.
• Diploma/Degree in relevant field.
• Efficient in Microsoft Excel, Word etc.

We are looking for a Senior/Full Stack Developer to join our team. The ideal candidate should be experienced in both front-end and back-end development, with a focus on creating robust and scalable solutions. If you have a passion for delivering high-quality software, are proficient in a range of technologies, we welcome you to apply for this exciting opportunity!

Responsibilities

• Back-End Development: Develop robust server-side logic using NodeJS, connecting the front-end and back-end components.
• API Development: Build RESTful APIs and integrate third-party services as needed.
• Quality Assurance: Ensure the performance, security, and responsiveness of applications. Conduct thorough testing and debugging.
• Cross-Functional Collaboration: Collaborate with UX/UI designers, product managers, and other stakeholders to understand and deliver on project requirements.
• Optimization: Identify and address performance bottlenecks and optimize applications for maximum speed and scalability.
• Cloud Deployment: Deploy applications and services on AWS Cloud infrastructure.
• Ability to function in ambiguity and adapt to rapid changes common in early-stage product development.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum 3-5 years of professional Full Stack Development experience.
• Expertise in NodeJS for back-end development.
• Experience with AWS Cloud services and deployment.
• Familiarity with databases, both SQL and NoSQL.
• Proficient with web technologies such as HTML, CSS, JavaScript, and AJAX.
• Experience with version control systems, such as Git.
• Knowledge of RESTful APIs and integration techniques.
• Experience in building and optimizing large-scale web applications.
• Experience in systems design with cloud-like technologies such as Amazon Web Services (AWS).
• Good knowledge of container orchestration systems (e.g. Kubernetes, Docker Swarm, AWS ECS, etc)
• Experience with virtualization and container and knowledge about Dockers and Kubernetes
• Familiar with the Chinese language (spoken and written) as this role will support a Chinese publication.
• Interest in learning new tools, languages, workflows and philosophies.
• Candidates who are familiar with front-end development with ReactJS, have PHP work experience and professional certifications are preferred.

Job Description

a) Report to the Project Manager. Assist the Project Manager in managing certain section(s) of the project, as assigned by the Project Manager and shown in the organization chart.

b) The detailed duties and responsibilities of Assistant Project Manager includes but not limited to the following:

i) Prepare detailed programme and ensure that the assigned tasks are completed within the time frame as stipulated in the master programme.

ii) Implementation of all ISO quality, EHS, green and gracious procedures and requirements.

iii) Complete the project with quality to meet client's / consultant's requirements.

iv) Ensure compliances to Authorities’ requirements.

v) To deal with consultants and owners on all matters including solving of technical problems, submission of shop drawings and samples, etc.

vi) To ensure that the appointed sub-contractors are able to complete the sub-contract works within the schedule and comply with the technical and contractual requirements.

vii) Manage the actual cost of works so that they are below the budgeted costs.

viii) Manage the subordinates so that they are following work systems, productive, and encourage team work among the team members.

Job Requirement

- Degree in Civil Engineering/ M&E Engineering

- Mininum 8 - 12 years' experience

- At least 8 years' experience in leading engineers

Job Description

The responsibilities for the Assistant Operations Manager are as follows: -

• Assisting the Operations Manager in day-to-day operations work
• Planning and managing logistics, transportation and customer services together with Operations Manager
• Keep track of quality, transport cost and efficiency
• Resolve any arising problems or complaints from customers aligning with Operations Manager
• Supporting and supervising the operations staff in daily work

Responsibilities:

• Software design and development for advanced semiconductor equipment.
• Software requirement analysis, design specifications, implementation and unit testing.
• Diagnose and analyze software defect, formulate effective resolution.
• New platform, infrastructure and architecture development and continuous improvement. Collaborate closely with cross engineering functions and multi geographical sites team to achieve system level performance meeting product requirement specification.

Requirements:

• Master/Bachelor in Software/Computer/Electrical Engineering or Computer Science.
• Min 7 years of experiences in large-scale software development projects.
• Proficient in C/C++ programming languages.
• Good knowledge in Real Time Control and Object Oriented Software Design Methodologies.
• Strong analytical and problem solving skill.
• Positive attitude, effective communication, excellent team player and leadership quality.

This role is designed for a marketing executive (at least 3-5 years’ experience) with robust track record and technical skills in digital and performance marketing strategies, marketing analytics, excellent interpersonal and communication abilities, strong campaign and agency management track record, focused commitment to excellence, and deep motivation to learn and grow.

Key responsibilities:

1. Strong driver of all marketing campaigns with a clear eye for technical set-up and technical optimisation
2. Define clear marketing objectives and measurables with external agencies and
3. Curate target personas, competitor social and digital landscape and customer journey to develop actionable insights
4. Audit content calendar and provide actionable, research-based input to curate content
5. Manage SEO agencies with a clear eye on 1) target KPIs 2) SEO goals 3) technical process
6. Work with external freelancers on the design and production of marketing collaterals and assets
7. Work with external marketing agencies for on-site marketing and partnerships/sponsorships with key stakeholders such as universities
8. Build relationships with our external partners in Southeast Asia and Australia, manage communication lines, and oversee booking data from each partner
9. Strategic identification of the right marketing channel (OSEP) and the right content type based on user journey and target persona.
10. Assist the team in developing an overall content marketing plan and digital marketing plan
11. Manage, report and optimise the performance of organic channels and campaigns
12. Manage, report and optimise the performance of paid channels and campaigns
13. Ownership of marketing KPIs for each content asset class and for each marketing channel (OSEP)
14. Promote our marketing assets and content on various marketing platforms/Channels outside of Facebook/Google
15. Work closely with agency in A/B testing to optimise ad performance
16. Monitor and manage cost per clicks to ensure optimised investment returns
17. Provide reporting fortnightly to management
18. Write clear briefs with specific, measurable targets for short-term promotion or engagement campaigns and facilitate implementation.
19. Provide clear reporting on performance of short-term campaigns
20. Manage KOL campaigns with clear ROI reporting and recommendations

Required skills and attributes:

1. Bachelor's degree preferably in business, data analytics or marketing with good honours OR general degree with honours with training and certification in digital marketing
2. Candidates with 3-5 years of experience and proven track record as a digital and performance marketing specialist
3. Extensive hands-on experience in campaign management tools and A/B experimentation
4. Experience in articulating coherent and well-defined marketing strategy paper and agency briefs
5. Strong in campaign and project management, with ability to work with multiple stakeholders, manage competing priorities, and meet tight deadlines
6. Well versed in campaign performance management, optimisation and reporting across all OSEP channels
7. Strong experience in working with copywriters, graphic designers and other content creators to curate brand-specific, original and impactful content that drives marketing outcomes and meet campaign goals
8. Technically competent in the functionalities of google analytics and search engine optimisations
9. Agency experience a big plus
10. Experience managing a marketing budget or a team is an advantage
11. Deep understanding on how to use data to optimise performance of website, Adwords, and Facebook Ad
12. Robust track record in building brand awareness through managing organic (shared/owned/earned) social media post and brand campaigns.
13. Strong Microsoft Power Point and Excel Skills desirable
14. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
15. Strong content curation background and ability to chart and execute a strategic SEO roadmap
16. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
17. Excellent time management and organisational skills
18. Dependable and proactive in follow up
19. Robust execution and implementation abilities
20. Highly independent and able to work under stressful situations

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 5 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges

[What the role is]

The Centre for Climate Research Singapore (CCRS) is a division of the Meteorological Service Singapore (MSS). At CCRS, our mission is to advance scientific understanding of tropical climate variability and change and its associated weather systems affecting Singapore and the wider Southeast Asia region, so that the knowledge and expertise can benefit decision makers and the community. Our vision is to be a world leading centre in tropical climate and weather research focussing on the Southeast Asia region.

Within CCRS, the Department for Weather Research (DWR) is responsible for the research and, development of core seamless modelling systems for both weather and climate applications in Singapore and Southeast Asian region, and transition to operations of local numerical weather prediction (NWP), marine and haze/air quality forecasting with lead times up to a week ahead. The DWR works closely with CCRS’s Department of Climate Research (DCR) and High Performance Computing (HPC) Branch, MSS forecasters, local universities, and a number of international organisations including the UK Met Office, Australian Bureau of Meteorology, and US National Centre for Atmospheric Research (NCAR). Since 2021, CCRS has been a core member of the international Unified Model (UM) partnership.

The Numerical Weather Prediction (NWP) Branch sits within DWR. The NWP branch is responsible for developing and improving nowcasting and local (km-scale and below) NWP systems, and translating the outputs into customised products for supporting MSS weather services and other stakeholders. The branch also works closely with local agencies, institutes of higher learning and UM partners to share research outcomes and deliver improved forecast products for the region.

Data assimilation (DA) is a form of data science that combines observations and model output to provide an analysis of the state of a system at a particular time. Within the NWP Branch of CCRS, DA is a key R&D area used to initialise NWP forecasts through the assimilation of a wide range of space- and ground-based observations.

[What you will be working on]

• Keeping abreast of the latest research directions in data assimilation for NWP.
• Developing and testing the assimilation of select new observation types in operational numerical weather prediction systems.
• Exploring advanced data assimilation algorithms, especially those leveraging ensemble NWP systems, and machine learning techniques.
• Working in collaboration with CCRS’ local and international strategic partners to leverage DA research and development in the wider community within CCRS’ DA capabilities.
• Publishing research outcomes in peer-reviewed publications and presenting findings at international meetings.

[What we are looking for]

The job might be for you if you possess the following:

• Masters or PhD degree (or equivalent) in meteorology, data science, mathematics or a related field.
• At least 3 years research experience in developing and/or applying advanced data analytics in weather research projects.
• High level of proficiency in scientific computing.
• Familiarity with NWP systems and data assimilation is highly desirable.
• Research experience in meteorology, atmospheric science or a related topic is desirable.
• Good written and verbal communication skills, with publications in peer-reviewed journals are desirable
• Ability to work effectively to deadlines on individual projects and as part of a diverse team.
• Interest and passion to deliver relevant R&D for societal benefits.
• Ability to network effectively with the local and international research community.
• Ability to engage and communicate with scientists and stakeholders from diverse communities.
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment

To apply, please proceed to Careers@Gov at https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-KIM-CHUAN-OFFICE/Senior-Research-Scientist--Research-Scientist--Numerical-Weather-Prediction-Branch-_JR-10000021985

StarVision is a home grown multi-national software Company with an established track record with MNCs as well as government agencies. We provide opportunities to aspiring individuals to explore and deploy his/her great ideas to an exciting and dynamic end user environment.

We are looking for individuals with strong entrepreneurial flair to join our collaborative team in exploring the new challenging environment in our digital landscape.

At Starvision, we focus on mainstream mobile e-business solutions based on forefront technologies, workflow engine and web-based applications for the various industries. Competent, committed and innovative professionals with excellent drive and communication skills are welcome to be part of our team to grow together with us.

Job Description:

• Provide Good Support and Training to Customers on the usage of Application Systems Implemented by the Company
• Provide Support and act as an Associate Consultant for the Implementation of Application Software System to new Customers.
• Provide 1st line technical support, simple diagnosis of the problem reported by customer and fix issues if possible. Otherwise file Problem issues ticket with detailed descriptions for bugs fixing by developer.
• Support team members in the continuous effort to enhance and upgrade existing Applications to support changes in the business environment
• Assist in project management, product development, implementation, testing, support and maintenance of software applications
• Meet performance (SMART) goals and objectives set by upper management
• Report on the progress of goals and objectives
• Monitor performance progress with management

Qualifications & Experience:

• Diploma,Higher NITEC or equivalent in Finance, Information technology, Computer Studies
• Ability to respond rapidly and professionally to problems originating from customers
• Possess strong analytical and problem solving skills with excellent communication skills
• Ability to work independently with minimum supervision
• Knowledge in Financial Accounting, MS .net or SQL environment an added advantage

Duties and Responsibilites

• Assist in gathering and analysing data related to patient demographics, treatment outcomes, and operational performance.
• Collaborate with cross-functional teams to understand business needs and translate them into actionable insights.
• Support the development and implementation of data-driven strategies to enhance patient experiences and optimize workflows.
• Analyse trends and identify opportunities for process improvement, cost reduction, and revenue enhancement.
• Prepare clear and concise reports and presentations to communicate findings and recommendations to stakeholders.
• Participate in meetings and brainstorming sessions to contribute innovative ideas and solutions.

Requirements

• Currently pursuing a Bachelor's or above in Business Administration, Healthcare Management, or a related field.
• Strong analytical and problem-solving skills with an eye for detail.
• Knowledge of data analysis tools and techniques (e.g., Excel, Airtable, Softr, statistical software) is a plus.
• Excellent communication and interpersonal skills to work collaboratively with diverse teams.
• Passion for the healthcare industry and a genuine interest in improving patient outcomes.
• Ability to maintain confidentiality and handle sensitive healthcare data.

PLEASE APPLY THROUGH THIS LINK (Do not use the "Apply" button)

https://airtable.com/applh4M9Ze6n9abId/shrLFD3eJsp3OoGaL

Field Service Engineer

We are looking for experienced junior and senior full-time Field Service Engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Responsibilities

• Designing program architecture based on project requirements and hardware specifications.
• Develop software code, embedded programs, and system protocols.
• Conducting tests on the embedded software systems to ensure proper integration
• Troubleshooting embedded systems and diagnosing errors, malfunctions, or inefficiencies.
• Generating diagnostic reports, technical manuals, and software development documentation.
• Support software QA and optimise performance
• Provide post production support when necessary
• Maintaining embedded software systems and performing maintenance as needed.
• Assess third party and open source software

Experience

• The ideal candidate has 5 years of experience as a Senior Embedded System Engineer
• Experience working in a startup environment is a plus
• Proficiency in C and C# or C++ programming languages.
• Proficiency in Python is a plus.
• Experience with OS platforms such as Linux, Windows.
• Excellent knowledge of OS coding techniques, IP protocols, interfaces and hardware subsystems
• Proven experience in embedded systems design with multitasking real-time operating systems
• Familiarity with hardware protocols including USB, UART, I2C, and SPI.
• Strong organizational and project management skills.
• Excellent diagnostic skills.
• Strong analytical and problem-solving abilities.
• The ability to keep abreast with the latest advancements in technology and techniques.

Job Description:

• You will be responsible for deploying Smart Home solutions to customer homes.
• Provide on-site consultations with electrician / ID / Client
• Setup up and install smart home devices
• On-site installation and commissioning co-ordination of smart home system, security system
• Troubleshooting / maintain / servicing at clients’ premises
• Setup rules and logic for smart home system
• Providing customer support
• Building positive customer relationships
• Setup Networking solutions within the client's home
• Engage & manage vendors for on-site implementation
• Learning and keeping up with new changes in technology and new product range

Job Requirements:

• Graduate of ITE, Diploma or Degree in any discipline
• Basic electrical knowledge like changing wall switches, light strips connections etc.
• Experience and knowledge of Smart Home solutions will be an advantage but not required
• Understand and have experience in networking set-up
• Able to use basic MSOffice/Google docs/sheets
• Good interpersonal and communication skills
• Working Hours: 9 AM to 6 PM or 10 AM to 7 PM
• Training provided
• Small team that is easy to work with

Job Highlights

• Conducive working environment

Job Description

The Singapore Hockey Federation (SHF) is committed to Encourage, Promote, Develop, and Manage the game of Hockey in Singapore. SHF is a non-profit organization, which is registered under the Charities Act and is affiliated with the Singapore National Olympic Council, The Asian Hockey Federation, and The International Hockey Federation.

SHF is currently on the lookout for high-caliber applications for the following role:

SPORTS OPERATIONS & DEVELOPMENT EXECUTIVE

Essential Duties

To participate in the following committees, as well as to assist the General Manager in any other ad hoc tasks as assigned

Development of Hockey as a sport

• Promote the development of hockey in the community & the schools, enhancing participation, and creating a network of collaborators to increase hockey’s presence in the community.
• Help put in place suitable programs for engagement in hockey, promote access to hockey programs breaking down barriers to participation
• Monitor & assess progress

Workplan & Sports Administration

• Assist in the preparation the “MYSP” (multi-year sports plan) and annual operational plan in accordance with the requirements of SSC (Singapore Sports Council), as and when required.
• Assist in monitoring progress of the “MYSP”, to ensure that KPIs are met.
• Ensure that all operations and procedures conform to the prevailing regulations, policies and guidelines issued by the Singapore Sports Council from time to time.
• Submit quarterly reports to SSC and the SHF on progress made in the specified areas of responsibilities.
• Responsible for the timely submission of reports and quality business information to SSC.
• Manage all facilities bookings made by the organisation
• Manage all travel and accommodation bookings made on behalf of the organisation

Public Relations & Marketing

• Help to uplift SHF’s profile in the community
• Conceive & execute plans to publicize & market Hockey to schools, community organizations & potential sponsors
• Prepare publicity / communications materials & press releases, ensure that they fulfil SHF & sponsors’ needs, and are rolled out on time.
• Coordinate the production and distribution of collaterals & marketing materials for major international tournaments, and help garner sponsorship
• Maintenance and Update for SHF Social Media Platforms
• To assist general admin executive on improvement of the Website, and ensure that it is regularly updated and monitored.
• Build a network of Key Stakeholders to support SHF, and maintain a database of sponsors & stakeholders

Supporting Executive and Sub-Committees’ Work

• Providing support to sub-committees such as Executive Board, Youth Development Committee & Communications and Community Committee etc to help drive initiatives. Compliance
• Maintain and update record of register for inventories, stock take and assets.

Other Duties

• Any other duties & tasks directed by EB, commensurate with the level of the post.

This job description is not to be regarded as exclusive or exhaustive. It is an outline indication of the areas

of responsibilities & relevant activities that the incumbent would be engaged in, and may be amended from time-to-time to align with the changing needs of SHF.

Minimum Qualifications (Knowledge, Skills and/or Abilities Required)

• Possess at least a Diploma relevant to Sports Science/Management/Administration
• Good knowledge of the infrastructure of the SportSG, SNOC, and relevant NSA, together with a background in the relevant sport would be an advantage
• Able to work on weekends if necessary

Other Requirements

· Singapore Citizen

Note: Salary is negotiable

Regional Manager, HR

The Regional Manager, HR, will provide HR leadership in all HR and talent strategies, programmes and processes for our Singapore and India offices. This position is a member of our global HR team and is accountable for planning, managing and improving a range of HR activities including program implementation, associate relations consulting and local hiring.

This position reports to the Global HR Director based in Singapore and will manage a team of 2.

Major Responsibilities

People and Culture

· Associate Engagement: Take and maintain pulse of the organization through informal and formal associate surveys. Provide recommendations to leaders about strengthening engagement. Implement those recommendations that are agreed upon

· Associate Relations: Consult with and coach managers and associates on all aspects of associate-related issues including performance concerns, policies and procedures interpretation, misconduct investigations and terminations

· Culture: Maintain the company's People First culture by fostering a positive work environment for all associates, adhering to policies and procedures, as well as managing associate recognition programs

HR Strategy & Consulting

· Provide advice and counsel to business leaders on a wide array of considerations including team design, team dynamics, retention and engagement, and bench strength as well as individual coaching for enhanced performance

· HR Metrics: Work with the Reward COE to track and analyze staffing, retention, turnover, exit interview data and other information necessary to provide qualitative and quantitative insights

· Work with the Learning COE to manage the succession planning process including talent profiles, 6 block matrix, successor plans and development action commitments; identify the major strengths & opportunities

· Ensure associate development plans are in place and activated, thereby ensuring strong bench strength is in place for the future

· Planning: In partnership with other global HR leaders, create talent plans and provide the leadership to implement in client groups

Team Leadership

· Attract, develop and motive the talent needed to achieve business success

· Establish high performance expectations, coach team members to success and hold individuals accountable for achieving results

Talent Acquisition & Employer Brand

· Streamline hiring practices across Singapore and India, and bring forward best-in-class practices to attract the best talent for the organization

· Provide strategic direction for building the employee value proposition and experience across Global

Personal Competencies

Operates with Strategic Agility

· Ability to analyze and action on HR needs / requirements based on business plans

· A solid understanding of business and the labor marketplace with the ability to offer insights that can be translated into actionable HR plans

Fosters a People First Culture

· An advocate for what is right for the business by acting with integrity and fostering an engaging workplace

· Ability to promote and model a positive, respectful workplace through effective open-door policy, creativity, self-confidence and trust

Provides Influential Leadership

· Trust and credibility earned by honoring commitments and delivering results

· An empathetic listener with the ability to effectively communicate in a professional, direct and concise manner with associates at multiple levels

Develops Self and Others

· Ability to challenge self to build a stronger organization through motivating, showcasing proactive and positive attitude, coaching and mentoring of others

Requirements and Qualifications

· University degree in business or Human Resources

· 6 - 8 years of HR business partner experience, preferably in a retail organization, and 2-3 years leading an HR team

· Demonstrated management or leadership skills, preferably experience leading other HR professionals

· Proficient with Singapore and India HR practices and employment laws, compensation, hiring, performance management, coaching and employee relations

· Knowledge of HR and payroll technology

· Ability to travel as necessary

RESPONSIBILITIES

• Expert user of automatic precision dispensing equipment and process
• Demonstrate technical expertise, provide consultations in the Dispensing process application and equipment troubleshooting.
• Support launch and qualification of products
• Promote K&S products and services through technical presentations and publications.
• Assess the potential application of the Company’s products to address customer needs.
• Develop insights and understanding of the market and its adjacencies.
• Work with Sales team to formulate, execute evaluation and account penetration plans.
• Support pre-sales and post-sales activities.
• Be the main interconnect between customers and engineering functional teams on key feature enhancements and customers' requests features for continuous solution enhancements.

EXPERIENCE REQUIRED

• Self-driven, yet a strong team player who can collaborate across functions and business units.
• Must have a complete understanding of the customer’s overall process and be considered an expert on a specific customer process module.
• Superior troubleshooting skills, combined with a methodical approach and clear communication.
• Well-organized, strong follow-up skills and demonstrates the ability to thrive in a dynamic environment.
• Good Knowledge in high precision dispensing processes will be preferred.
• Strong presentation, technical writing & communication skills
• Communication with Mandarin speaking customers is crucial for the role. Mandarin proficiency is a must.
• Ability to travel (could be up to 50% of the time) to support FAE when in the region and obtain customer feedback.

EDUCATIONAL QUALIFICATIONS

• Bachelor or master's in engineering, Physics, Material Science, or related field preferred