We are seeking a data-driven and customer-centric CRM Manager to lead our customer relationship management strategies at Novela. The ideal candidate will have a strong understanding of retail consumer behaviour, especially within the beauty industry, and will be responsible for developing, implementing, and optimizing CRM initiatives that drive customer engagement, loyalty, and revenue growth.

Key Responsibilities:

CRM Strategy & Implementation:

• Develop and execute CRM strategies to enhance customer engagement, retention, and loyalty.
• Build segmented customer journeys and campaigns tailored to various customer groups based on behavioural data, demographics, and purchasing habits.
• Lead CRM automation efforts and implement new tools or systems to enhance the customer experience.

Data Analytics & Insights:

• Analyse customer data to identify trends, behaviours, and preferences that drive engagement and optimize campaign effectiveness.
• Leverage customer data to create personalized offers, recommendations, and communications to increase purchase frequency and average order value (AOV).
• Monitor and report on the performance of CRM campaigns (open rates, conversion rates, retention rates) and identify areas of improvement.

Customer Segmentation & Personalization:

• Develop and refine customer segmentation models to create highly targeted marketing strategies.
• Implement personalized communication across multiple channels (email, SMS, social media, etc.) to enhance the customer experience and increase retention.
• Utilize predictive modelling and advanced data analytics to anticipate customer needs and behaviours, driving proactive engagement strategies.

Loyalty Program Management:

• Oversee the development and management of the customer loyalty program, ensuring it delivers value to both the business and the customer.
• Continuously optimize the loyalty program through data insights to increase customer retention, lifetime value (CLV), and program participation.

Cross-Functional Collaboration:

• Work closely with marketing, e-commerce, and sales teams to align CRM strategies with broader business goals and promotional efforts.
• Partner with product teams to gather insights on consumer behaviour and influence product offerings that align with customer preferences.
• Collaborate with IT and data teams to ensure CRM systems and databases are optimized for performance and data accuracy.

Market & Consumer Trends Analysis:

• Stay up to date on industry trends, competitor CRM strategies, and evolving consumer behaviour, especially within the beauty and retail sectors.
• Apply learnings from market trends to innovate CRM programs and enhance customer touchpoints across all channels.

Requirements:

• Bachelor’s degree in Marketing, Business, Data Science, or related field.
• 5+ years of experience in CRM, customer engagement, or loyalty marketing, preferably within the retail or beauty industry.
• Strong knowledge of retail consumer behaviours, with a focus on the beauty sector.
• Hands-on experience with CRM tools and platforms (e.g., Salesforce, HubSpot, or similar).
• Proven track record of managing successful CRM campaigns and loyalty programs in major retailers or online marketplaces is a must.
• Strong analytical skills with the ability to interpret complex data and translate it into actionable strategies.
• Excellent communication and project management skills.
• Ability to lead cross-functional teams and manage multiple projects in a fast-paced environment.
• Proficiency in segmentation, predictive analytics, and CRM automation tools.

As a Content and Community Engagement Lead, you will play a key role in building and nurturing a vibrant online and offline community of beauty enthusiasts. You will lead the development of compelling content that resonates with our target audience and drives engagement across social media and community platforms. Your goal is to foster brand loyalty and strengthen relationships between Novela and its customers through innovative content strategies and community-building initiatives.

Key Responsibilities:

Content Strategy & Creation

• Develop and implement a comprehensive content strategy across all digital platforms (social media, website, email, etc.) to support business objectives.
• Collaborate with internal teams and external partners to create engaging, high-quality content (videos, newsletters, social media posts, etc.) that aligns with Novela's brand voice and resonates with the beauty community.
• Monitor trends in the beauty industry to ensure content is relevant, fresh, and innovative.
• Optimize content for SEO and track its performance using analytics tools to continuously refine the strategy.

Community Engagement

• Build, manage, and grow an active and engaged community of beauty enthusiasts across Novela’s social media platforms (Instagram, TikTok, XHS etc.).
• Develop and execute initiatives to increase brand awareness, customer engagement, and retention, including contests, giveaways, and influencer collaborations.
• Organize community events, both online (webinars, live streams) and offline (store events, beauty workshops), to foster direct engagement with customers.

Influencer & Brand Advocacy Program

• Identify, cultivate, and manage relationships with influencers, bloggers, and brand advocates who align with Novela’s values.
• Create and manage an influencer marketing strategy to promote Novela products through partnerships and collaborations.
• Track and measure the effectiveness of influencer campaigns and community initiatives, adjusting strategies to maximize impact.

Customer Insights & Analytics

• Gather feedback from the community to understand customer preferences, pain points, and emerging trends.
• Leverage data and analytics to identify opportunities for deeper engagement, new content ideas, and community growth.
• Prepare regular reports on content performance, community growth, and customer insights for the leadership team.

Requirements:

• 3-5 years of experience in content creation, social media management, and community engagement, preferably within the beauty, retail, or lifestyle industry.
• Strong ability to craft compelling narratives and create multimedia content (copywriting, visuals, videos).
• Proven track record in building and nurturing online communities through social media, events, and influencer partnerships.
• Experience in organizing and managing events or community-driven initiatives.
• Deep understanding of all major social media platforms, including best practices for engagement and growth.
• Proficiency with social media analytics tools (e.g., Google Analytics, Buffer, Sprout Social, or similar platforms) to track and measure campaign success.
• Familiarity with SEO best practices and email marketing platforms (e.g., GetResponse, Sendinblue).
• A keen interest in beauty trends, products, and industry developments.
• Basic graphic design or video editing skills are a plus.

Job Description & Requirements

• Degree holder with >5 years of experience in performing AML/KYC duties (preferably CDD) within the financial service sector

• Strong logical reasoning skill; can consume a multitude of information to draw reasonable conclusion on a scenario in a structured manner

• Respectful and professional when challenging a past decision or quality of work

• Can manage pressure from high volume

• Fluent and articulate in both spoken and written English

• Self-started, team player; can work with stakeholders from other BUs.

• Experience with Detica appreciated, but not mandatory

• Candidates with Less 5 years of experience (3-5 Years) will be considered as L2 KYC Analyst.

We are seeking a motivated and experienced part-time telemarketer to join our sales and marketing team. As a telemarketer, you will play a crucial role in generating leads, qualifying prospects, and promoting our services to potential clients over the phone. Candidates with a proven track record in telemarketing or sales within the digital marketing industry, exceptional communication skills, and a strong passion for digital marketing technologies would be preferred.

Job Responsibilities:

• Conduct outbound calls to prospective clients to sell digital marketing solutions
• Understand and articulate our services' features, prices and benefits
• Identify customer needs and suggest appropriate solutions
• Follow up with leads and maintain ongoing communication to nurture relationships and drive conversions
• Arrange meetings with clients and demonstrate how our services can meet their needs
• Keep records of calls and record useful information
• Achieve monthly sales targets and goals

Job Requirements:

• Proficiency in Microsoft Office applications
• 1 - 2 years of experience as a telemarketer or similar role is preferred
• Understanding of SEO/SEM concepts and digital marketing strategies is an advantage
• Excellent communication skills with the ability to articulate information clearly and persuasively
• Goal-oriented with a track record of achieving or exceeding sales targets
• Ability to work independently and as part of a team in a fast-paced environment
• Proficiency in speaking to English and Chinese clients

Job Remuneration:

• Hourly rate: SGD 13 - 18
• Commission based on sales performance
• Opportunities for growth and advancement

Working Days/Hours:

• Flexible part-time hours, min 3 days/week

Interested candidates, please email your updated resume to [email protected]. We look forward to receiving your application.

Only shortlisted candidates will be notified.

Job Scope:

• Inputting and compiling data into our system
• Following up on course proposals and training providers' application forms
• Handling related requests
• Liaising with Community Centres (CCs) to follow up on engagement of courses and trainers-related matters
• Assisting with various administrative tasks to support the division
• Will need to support national-level project on certain weekends

Working Arrangement:

Mondays - Fridays (office hours)

Salary: Houly rated

Duration: 2 January 2025 to 28 February 2025

Location: Jalan Besar

Job Requirements:

• Minimum 2 years of working experience
• Self-driven, resourceful and passionate about meeting and working with people
• Good written and oral communications skills
• Shows competencies in preparation of slides & strong presentation skills
• Shows creativity and innovativeness in implementing new initiatives
• Possess knowledge and skills in social media platforms
• Willing to work on several weekends and weeknights
• Have strong organisational and communication skills and demonstrates experience in project and/or event management
• Possess good problem solving skills

EA License No.: 96C4864

Reg. No.: R22110485

Supporting financial management responsibilities, including the preparation of management accounts, financial and statutory reporting, and ensuring compliance with regulatory requirements. You will assist in the preparation and annual review of budgets and work closely with both internal and external stakeholders.

Requirements:

• A degree in accountancy, finance, or a professional certification (CA/CPA/ACCA).
• Proven experience in financial accounting within the Food & Beverage industry.

Responsibilities:

• Ensure timely allocation of funds, monitor bank accounts, and reconcile any discrepancies.
• Prepare Cash Flow Forecast and Weekly budgeting
• Assist in preparing financial statements, GST, and FY filings.
• Process and reconcile supplier invoices, ensuring accuracy and timely payments.
• Review and process staff and company expenses in line with established policies.
• Maintain robust internal controls to safeguard assets and ensure compliance with accounting standards and regulations.
• Collaborate closely with other departments on finance-related matters.

• Assist in supervision of motor vehicle workshop operations and parts inventory management.

• Responsible for purchasing and / or installation of motor vehicle parts etc.

• Assist to handle and load / unload motor vehicle parts (up to 70kg each), where required to manage inventory.

Job Requirement:

• With relevant experience in motor vehicle industry.

• Physically capable of performing the above duties.

• Possess good motor vehicle technical knowledge.

•Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Permanent position;

corporate customer: Regular supplier for SMRT, PSA, SHELL, MOBIL， SATS etc

Competitive Products:

- Office furniture, Office chairs,

- Outdoor Furniture,

- mental Furniture,

- F&B Furniture,

- Hotel Furniture,

- hardware & industrial supplies;

Basic salary 3000 ; Internal training provided;

Transportation reimbursement;

high commissions,

Working hour: 9:00am to 6:00pm (Monday-Friday)

5 working days per week;

12 days annual leave;

12 days medical leave;

1 day leave for brithday;

Requirements:

Min. diploma in any field Prior experience in sales;

Strong marketing planner, creative sales ideas;

Ability to prospect and manage managerial level relationships within small to medium size organizations;

Strong territory knowledge and proven history of meeting sales quotas through strategic selling approach;

Manage forecast accuracy on a monthly/quarterly/annual basis;

Ability to speak Mandarin will be a bonus (in order to build and maintain good relationship with Chinese speaking customers/suppliers/vendors );

Proficient with Microsoft Office ;

Good communication skills and pleasant disposition;

Responsibilities:

Develop new clients and service existing clients ;

Cold-call/canvassing for new clients and leads ;

Meeting up with clients and promote company’s products and services ;

Handle proposal, quotation, contract/agreement, and sales reports ;

Perform after-sales services ;

Collecting customer requirement / market information;

Send Resume to: [email protected]

Job Scope:

General support in AHD

a. Assist to organise meetings, collate meeting materials, and prepare logistic items (arrange for refreshments, booking of venue for meetings or events, ensure stationery require are in place) require for various meetings, events, workshops or seminars for the members attending the meeting.

b. Assist officers with trip preparations (e.g. finding of appropriate gifts for presentations to foreign delegations for overseas working trips or events, booking/search for hotel accommodations, air tickets, etc)

c. Printing and organizing of documents; including binding the documents when require

d. Data verifications: assist to verify information of the given data in the excel spreadsheet or other sources

e. Collation of data from various agency for updating purposes in Excel or other MS office programme files

f. Assist to source for quotes from suppliers for various purchase when require

g. Assist with preparing the list require for greeting cards that will send to various stakeholders

h. Other tasks assigned by division members or supervisors

Working Arrangement:

Working Hours: Mondays to Fridays

Location: Clarke Quay

Salary: Monthly Rated

Contract Duration: 3-6 Months

Job Requirements:

· Good digital literacy and office administrative skills

· Meticulous with an attention to detail

· Team player who thrives in a collaborative environment

EA License No.: 96C4864

Reg. No.: R22110485

Job Description & Requirements

• Overall in charge of the operations of projects undertaken by the Company.
• Build and maintain an effective operations team.
• Responsible in exploring, studying, pricing and tendering of future project/maintenance term contracts to be undertaken by the company.
• Develops strategic plan by studying technological and financial opportunities; presenting assumptions; recommending objectives.
• Accomplishes subsidiary objectives by establishing plans, budgets, and results in measurements; allocating resources; reviewing process; making mid-course corrections.
• Builds company image by collaborating with customers, government, community organizations, and employees; enforcing ethical business practices.
• Develops project objectives by reviewing project proposals and plans; conferring with management.
• Determines project responsibilities by identifying project phases and elements; assigning personnel to phases and elements; reviewing bids from contractors.
• Determines project specifications by studying product design, customer requirements, and performance standards, completing technical studies; preparing cost estimates.
• Determines project schedule by studying project plan and specifications, calculating time requirements; sequencing project elements.
• Maintains project schedule by monitoring project progress; coordinating activities; resolving problems.
• Controls project plan by reviewing design, specifications, and plan and schedule changes; recommending actions.
• Controls project costs by approving expenditures; administering contractor contracts.
• Prepares project status reports by collecting, analyzing, and summarizing information and trends; recommending actions.
• Any other duties in relation to the Company to be assigned from time to time.

Required Skill(s): - -

- Min 5-8 years relevant experience in building works.

-Project management, ms office

-Possess diploma/degree in Civil Engineering or equivalent.

- Possess good management and supervisory skills

- Good communication and organizational skills

- Proven track record in the Construction industry

- Computer literate

As the Category Management Manager, you will play a crucial role in developing and executing the assortment strategy for our organization's beauty product category. You will be responsible for managing supplier relationships, negotiating contracts, analyzing market trends, and ensuring the availability of high-quality beauty products at competitive prices. Your efforts will contribute to driving revenue growth and customer satisfaction within the beauty product category.

Responsibilities:

• Develop and execute comprehensive sales strategy to achieve revenue targets and market share goals
• Identify, evaluate, and onboard new suppliers/vendors of beauty products, ensuring they meet quality standards, pricing requirements, and delivery timelines.
• Negotiate contracts and terms with suppliers to obtain the best possible pricing, payment terms, and contractual conditions.
• Monitor market trends, including pricing, product innovations, and consumer demands, to stay informed about industry developments and make informed buying decisions.
• Drive strong activation on commercial initiatives, collaborate with internal retail team, and operations teams, to understand their requirements and ensure the availability of a diverse and appealing assortment of beauty products.
• Conduct regular analysis of category performance, including sales data, product performance, and customer feedback, to identify opportunities for improvement and growth.
• Work closely with the marketing team to develop promotional strategies and campaigns to drive sales and enhance the visibility of beauty products.
• Stay updated on industry regulations and compliance requirements related to beauty products, ensuring all purchased items meet legal and safety standards.
• Maintain accurate records of procurement activities, supplier contracts, and pricing information.

Requirements:

• Strong commercial skills in consumer goods and services industry
• Proven experience as a buyer or category manager in the beauty industry, preferably within a retail or e-commerce environment.
• In-depth knowledge of beauty product trends, market dynamics, and industry best practices.
• Strong negotiation and contract management skills, with a track record of achieving cost savings and favorable terms.
• Excellent analytical skills to interpret market data and make data-driven decisions.
• Strong communication and interpersonal skills to effectively collaborate with internal teams and external suppliers.
• Detail-oriented and organized, with the ability to manage multiple priorities and meet deadlines.
• Proficiency in using procurement software and tools, as well as Microsoft Office Suite.
• Familiarity with regulatory requirements and quality standards for beauty products.

Job Description:

• Create initial PV module layout arrangement for new solar projects
• Interpreting civil and structural documents to for design purposes
• Propose modification solutions to electrical systems when necessary for grid tie-in systems
• Selection and sizing of equipment, PV solar module, inverter, cable, and cable trunking etc., technical analysis, performance, and glare simulations
• Prepare Pvsyst simulation report when required
• Implement electrical design including SLD drawing for solar projects
• Finalize the electrical system design and prepare construction documents
• Check existing drawings and survey existing site conditions to enhance solar PV performance on site
• Identify problem areas that will affect design of new PV systems
• Constantly updated as-built construction drawings and documents for on-going projects

Requirement:

• Diploma/Degree/Certificate in Electrical Engineering. Clean Energy Engineering or equivalent
• Minimum 1-3 years relevant work experience, preferrably in solar PV industry
• Sound knowledge of local Singapore PV installation standards e.g. SCDF, SPPG, EMA, BCA etc.
• Has knowledge in electrical and PV solar design concepts
• Knowledge in energy modelling software (PVsyst), AUTOCAD software

Committed individual with great initiative and strong problem-solving skills

· Handling daily operational tasks of the organization.

· Handle full set of account and prepare monthly management report on time.

· Review the work of accounts assistant and provide guidance for them.

· Manage the company cash flow by monitoring on the account receivable collection and liaising with the customers.

· Preparation of budget forecast for the company.

· Ensure that all the statutory and tax requirements for the company are met by liaising with various external parties such as auditors and tax agent.

· Ad-hoc reporting and analysis.

· Other duties as assigned.

· Follow the safety procedures, rules and regulations and eliminate or reduce hazard at the work place.

Job Requirements

· Degree/Diploma in Accounting

· Proficient in Microsoft office and good communication skill.

. Proficient in Tally accounting software

· Proactive, committed and good team plater with effective inter-personal skills.

· Minimum 2 years financial related experience.

Job Scope:

1. Display stocks from outlet chillers and do invoicing of stocks.

2. Report to supervisor balance stocks, if any.

Requirements

1. Possess own motorbike with valid motorbike license for over a year, no probation license.

Benefits

2. Working hours 10am to 4pm, MON-FRI

3. Can work as delivery rider outside working hours.

4. Basic pay ($1600) + transport allowance ($150_ + commissions + CPF )

Looking for people who have passion to be part of an F&B Group. Currently in expansion stage into catering, central kitchen and food manufacturing.

Ideally, you have the willing to learn attitude and do not mind getting your hands dirty.

Various Roles available for suitable candidates after training.

Interested applicants, please whatsapp 98558883.

Looking for experience personnel in catering sector. We are a newly established company with partners in reknown Thai restaurants, engaging us as their catering arm.

Preferably with minimum 2 years of experience in any roles of a catering business, especially in sales, operations and logistics.

Interested applicants, please whatsapp 98558883.

Flexible Working Hours and Salary Depends on experience. Part Time and Full Time welcome.

Work scope is typical of any other Chef for a Thai Restaurant.

Preferrably people with passion and open to creativity and new ideas.

Those interested to know more, kindly whatsapp 98558883 for further discussion.

Hot Side Chef de Partie

1. Reporting to Chef in Charge of production kitchen, able to do hot side menus including meat, sauces and Festive dishes eg Xmas , CNY etc

2. Able to handle all kinds of raw meat Pork, Chicken, Lamb, Beef.

3. At least 3-4 years working in hot side section able to do production cooking, not restaurant ala minute style ...

4. Cool headed and able to work under pressure

5. Able to communicate in English is preferred.

Sales Interior designer

Job Highlight

• Flexible working hours (No showroom duty)
• Attractive income (Commission Based)

Job Responsibilities

• Schedule meeting with prospects to understand their design requirements.
• Provide solutions for space planning and design conceptualization.
• Preparation of quotations for project costing.
• Execution of projects and projects coordination with contractors and vendors.

Job Requirements

• LOCAL APPLICANTS ONLY.
• Passionate and creative in interior design.
• Good communications skills.
• Able to work as a team player.
• Proficient in basic Autocad & Sketchup (Minimum).
• Minimum Diploma in relevant field.
• Fresh grads welcome, training will be provided.
• Mandarin speaking preferred.

*Only shortlisted candidates will be contacted.

Roles & Responsibilities

· Manage project R&R works.

· Plan and discuss with sub-contractors on project execution including implementation.

· Manage and supervise project works as well as oversee all workers, sub-contractors and vendors to ensure proper work execution and good workmanship.

· Execute project works based on the drawing / specification. ‘

· Resolve any Clients and / or residents’ complaints / feedbacks.

· Liaise and co-ordinate with Clients, Consultants and Vendors on all project matters.

· Attend site meeting, if applicable.

· Track work progress and submit progress report so as to ensure that the projects are executed on time and within budget.

· Coordinate the project work to ensure successful completion as well as hand over to the Clients.

· Maintain all the documentation for the projects.

· Coordinate and work with other departments as well as to supervise the project works.

· Other duties as assigned.

· Follow the safety procedures, rules and regulations and eliminate or reduce hazard at the work place.

Job Requirements

· Degree or Diploma in Building / Certificate in Civil & Structural Engineering or related field.

· Job holder without the above qualification but with relevant experience would be considered.

· Good communication skills (verbal and written).

· PC literate and knowledge in MS Office (MS Word, MS Excel and MS Project)

· Positive and good working attitude, self-motivated and able to work independently.

· A good team player and willing to be stationed at the site office.

· Possess a Singapore Class 3 driving license. If have added advantage

· Min 4-5 years working experience in Building Construction Industry.

Job Scope:

• Provide programme administrative and logistical support for existing and new training programmes, seminars, conferences, study visits and ad hoc events.
• Responsible for full spectrum of programme administration and logistic duties (such as pre and post programme admin as well as onsite support) to ensure smooth delivery of programmes. The tasks include:

creating of course and class in TREX system

prepare publicity for programme

registration and confirmation of participants

coordinating travel arrangement (if applicable)

marking of attendance and compiling of course evaluation

• Procure items related to programmes/events
• Proper accrual of expenditures related to the programmes/events
• Timely invoicing/billing to participants
• Timely payments to trainers and suppliers
• Partner with domains and L&D Specialists/Researchers to ensure programme delivery is seamless and meet college KPIs such as LAE scores and target reach.
• Responsible for knowledge management ie. keeping accurate and proper records and comply client's standards and operation guidelines.

Location: Buona Vista

Contract Period: 8 months

Mon to Fri

EA License No: 96C4864

Reg. No.: R24121728

Responsibilities:

• Perform general bookkeeping and full set of accounting functions - handle daily operational AP/AR tasks including invoicing, payment, receipts etc
• Perform monthly reconciliation and reports
• Debts collections - Contact customer to ensure that their payments are made on time
• GST filing
• Prepare monthly sales commission and checking of incentives
• Handle any other ad-hoc hoc assignments and projects as assigned

Requirements

• Meticulous and organized
• Possess positive learning attitude & a good team player
• Pro-active and able to multi-task and work independently within deadline
• Knowledge of "XERO" Software will be advantage
• With at least 2 years accounting experience will be advantage
• Working hours & days: 5 days work week 9am to 6pm
• Working location - Ubi

Responsibilities:

• Installs foundations, walls, floors, ceilings, and roofs using materials such as: wood, steel, metal, concrete, plastics, and composites of multiple materials.
• Fits and installs window frames, doors, door frames, door hardware, interior and exterior trim using a carpenter’s level, plumb bob, and laser levels.
• Erects scaffolding and ladders for assembling structures above ground levels.
• Studies specifications in blueprints, sketches, or building plans to prepare project layout and determine dimensions and materials required.
• Shapes or cuts materials to specified measurements, using hand tools, machines, or power saws.
• Follows established safety rules and regulations and maintaining a safe and clean environment.
• Builds or repairs cabinets, doors, frameworks, floors, or other wooden fixtures used in buildings, using woodworking machines, hand tools, or power tools.
• Assembles and fastens materials to make frameworks or props, using hand tools and wood screws, nails, dowel pins, or glue.
• Removes damaged or defective parts or sections of structures and repair or replace, using hand tools.
• Inspects ceiling or floor tile, wall coverings, siding, glass, or woodwork to detect broken or damaged structures.
• Moves necessary materials around jobsite as assigned.
• Cleans up worksite debris

Requirements:

• Proven experience as carpenter
• Hands-on experience in working with carpentry materials
• Excellent understanding of carpentry techniques and methods of installation and construction
• Proficient in using electrical and manual equipment and measurement tools (powered saws, hammers, rulers etc.)
• Ability to read technical documents and drawings
• Willingness to always follow safety guidelines
• Good understanding of basic math
• Good physical condition and endurance

Responsibilities: Loading and unloading of goods . Perform duties such as parcel deliveries . Complete an allocated number of parcels daily. Ensure goods are delivered in good condition without delay or damages. Assist in loading and unloading of goods. Ensure cleanliness and maintenance of the delivery vehicle. Any other duties and responsibilities assigned from time to time .

Requirements: Positive working attitude, responsible and flexible . Self-disciplined and have the ability to work independently under tight deadlines in a fast-paced environment. with relevant experience will have an added advantage

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays