Roles & Responsibilities

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Meticulous attention to detail.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description & Requirements:

• Client Acquisition: Identify, prospect, and secure new clients in the IT Services & Consulting space.

• Lead Generation: Develop and implement strategies to generate leads and build a robust sales pipeline.

• Sales Strategy: Design and execute strategic plans to achieve sales targets and expand the client base.

• Client Relationships: Build and maintain strong relationships with clients, understanding their needs and offering tailored solutions.

• Market Analysis: Research industry trends, market dynamics, and competitor activities to identify new business opportunities.

• Professional Services Expertise: Demonstrate a clear understanding of professional services, including staffing, project-based solutions, and managed services.

• Presentations and Proposals: Create and deliver compelling presentations and proposals to prospective clients.

• Collaboration: Work closely with internal teams, including delivery and technical teams, to ensure successful project implementation.

• Sales Reporting: Track, analyze, and report on sales metrics and progress against targets.

Requirements:

• Proven experience in sales or business development within the IT Services & Consulting industry

• Proven ability to acquire new clients and achieve sales targets in the APAC region.

• 5+years of experience in sales or business development within the IT sector.

• Strong knowledge of IT services and solutions.

• Proficient in drafting and reviewing MSA, SOW, and other contractual agreements.

• Strong understanding of the sales process and client relationship management.

• Proficient in MS Office Suite (Word, Excel, PowerPoint) and CRM software.

• Familiarity with recruitment processes and project staffing.

Contract Period:

• Contract Base Period : From 1 Feb 2025 to 31 Jan 2026.
• Contract Option : From 1 Feb 2026 to 31 Jan 2027.

Deployment:

• Mondays to Thursdays: 7:00am to 4.30pm, inclusive of 1hr lunch break
• Fridays: 7:00am to 4:00pm, inclusive of 1hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Scope of Works:

1) Cleaning and tidying of college areas:

• General Office
• HOD Room
• Staff Room
• Meeting Rooms
• Staff Pantries
• Lift Lobby and
• Toilets

2) Hostel:

• To escort contractor (ad-hoc or term) to respective locations for repair and maintenance
• To check for any common area defects
• To carry out gardening works, Eg. water potted plants
• To carry out cleaning works for rooms, including preparing bedlinens for new ad-hoc check-in
• To carry out cleaning works for common area, Eg. wet area, lift lobby, office, meeting room, toilet, empty recycle bins (NEA bluboxes) etc
• To store keep the luggage room, such as bed linens, tools and spare parts for ad-hoc repairs
• General maintenance such as changing of filter for air purifier, maintenance and replacement of vacuum cleaner bags etc

3) Any other duties as assigned by Officer-in-charge

Reception/Front Desk

· Handling of incoming calls on main line and ensuring the lines are routed to holiday voice mail when necessary.

· Coordinate with IT on programming of telephone extensions, hunting/grouping services.

· Prepare and serve drinks to visitors.

· Attend to emails.

· Ensure reception counter and waiting area are clean and tidy all the time

· Assisting on photocopying, typing, printing & scanning requests.

Administrative

· Circulate daily staff movement report; and update office telephone directory

· Arrange and record outgoing mails/courier; recording and distributing incoming mails

· Monitoring use of postages and handle small petty cash fund for postal purchases

· Manage passes issuance and records for staff and visitors

· Manage stocks and printing of business cards

· Labelling of assets for joiners and leavers

· Application and Renewal of Employment Pass and Dependant Passes; Update MOM on changes to personal particulars of pass holders. Keep track and process on timely manner.

· Place orders for pantry supplies

*To perform any other duties assigned by the management.

Custom Brokerage/Declaring Agent

- HQ office located at Taiseng, near with Taiseng MRT

- Desk bound job.

- Perform customs permit declarations in an accurate and timely manner with full compliance.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Preparing airfreight/seafreight shipping documents for both import and export.

- Attending to customers enquiry and feedback via physical contact, email, phone calls and maintaining an excellent rapport with customers.

- Prepare and provide various reports in a timely manner to meet customers’ timelines

- Keeping the customers notified of all relevant customs circulars, notices and updates as received.

- Reviewing internal team performance, operational work processes established and implementing necessary control measures for continuous improvement.

Requirements:

- 5.5 working day, alternate Saturday

- Proficient in using computers and Microsoft Office

- Possess good work ethics and positive working attitude

- Able to handle pressure & adapt in a fast-pace environment

- Demonstrate an eye for details and ability to prioritize urgent tasks

- Expect overtime on a regular basis

- Individual without experience may apply as training will be provided as our cost

Create and maintain optimal Database / DWH / Datamart architecture, which may include:

• Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using Informatica, SQL and related technologies

• Identify, design and implement internal process improvements.

i) Automating manual processes

ii) Optimizing data delivery

iii) Re-designing infrastructure for greater scalability

• Work with stakeholders to identify business needs and build/maintain Datamart

Participate in project and assist the user PM on the followings:

• To coordinate with IT and stakeholders on the completion of the UAT

• To create test cases/ test script

• To conduct UAT testing and post implementation phase

Job Scope

• At least 2 years of experience in car wrapping or detailing.
• Creative with good design skills to turn client ideas into attractive vehicle wraps.
• Know about different vinyl materials and how to use them.
• Can use wrapping tools like heat guns, cutting tools, and squeegees.
• Must have a valid Class 3/3A driver’s license.
• Know how to remove and install car parts.
• Can spot and fix small dents and scratches on car bodies.
• Eager to learn new skills and knowledge.
• Good at planning schedules and managing tasks.

Responsibilities

• Install vehicle wraps carefully and with attention to detail.
• Clean and prepare vehicle surfaces for wrapping.
• Measure, cut, and apply vinyl wraps to various vehicle types.
• Ensure wraps are smooth, with no bubbles or wrinkles.
• Handle customer inquiries and provide professional service.
• Communicate well with customers and team members.

Located at Macpherson Road looking for Part-Time General Clerk. Must have knowledge on computer (Microsoft Excel/Word), proficient in both Chinese and English.

Minimum 'O' Level Certificate

Working Hours: 1.00 pm - 5.00 pm.

Interested applicants, please call 93673861 for an interview.

Role:

• Provide administrative support to the trading department.
• Assist with market analysis, report preparation, and presentations.
• Prepare and execute commercial contracts and related documents, including trading, hedging, and shipping contracts.
• Ensure accuracy and systematic maintenance of the organization’s contracts and documents in a database.
• Monitor, manage, and provide summary reports on the status and performance of commercial trades.
• Liaise with internal and external parties to track and manage contract-related disputes and disagreements.
• Assist with ad hoc projects as assigned.

Requirements:

• Fresh graduate (preferably in Business, Finance, or Maritime Studies) or diploma holder with at least 2 years of experience in the oil trading industry and a similar role.
• Meticulous, diligent, and professional.
• Good drafting and verbal communication skills.
• Proficient in Microsoft Office applications, including Word and Excel.

Position Objective

The School Librarian will support Stamford’s Middle School, High School, and Preparatory Course of Secondary (PCS) students and faculty. The ideal candidate will inspire a love of reading and learning while equipping students with essential research, information literacy, and digital skills needed for success in rigorous academic programs, including IB and AP. This librarian will collaborate with faculty to enhance students' academic experiences, support teachers in developing skills and knowledge for teaching these literacies, and foster an inclusive, welcoming library environment.

Responsibilities

The job holder’s responsibility for promoting and safeguarding the welfare of children and young person’s for whom they are responsible, or with whom they come into contact will be to adhered to and ensure compliance with the relevant Cognita Safeguarding; Child Protection Policy and Procedures at all times. If in the course of carrying out the duties of the role, the job holder identifies any instance that a child is suffering or likely to suffer significant harm either at school or at home, they must report any concerns to the School’s Designated Safeguarding Lead or to the Head or indeed to the Cognita Regional Safeguarding Manager so that a referral can be made accordingly to the relevant third party services.

Key Responsibilities:

Library Management and Development

● Maintain and expand a balanced, diverse collection of print, digital, and multimedia resources, supporting across all curricular offerings (IB, AP, BTEC, PCS and Stamford courses)

● Organize and catalog resources for easy accessibility, conducting annual stocktaking of library materials in the Adams Library.

● Create and sustain an inclusive library environment that fosters exploration, reading, and inquiry.

● Promote library services through weekly newsletters to parents and faculty.

● Ensure consistent application of library policies, offering input during regular reviews to align with school goals and needs.

● Contribute to processes for evaluating the library programs' impact on student learning and use feedback and performance data for continuous improvement.

● Provide input into the development and review of strategic initiatives related to library services and resources

● Stay current on educational technology trends, recommending tools to enhance digital learning in the library.

● Collaborate with the ES librarian and library assistants to align library services across the school.

Teacher Support and Professional Learning

● Collaborate on interdisciplinary projects requiring complex research and analysis

● Collaborate with Curriculum Coordinators and teachers to design and deliver lessons on information literacy, media literacy, research skills, and digital citizenship.

● Provide professional development and resources to teachers on information literacy, media literacy, and digital citizenship, supporting integration into the curriculum.

● Serve as a resource for staff, promoting library resources and supporting classroom instruction.

● Deliver professional learning for secondary staff on copyright, licenses, information/data legislation, and other library-related topics.

● Assist staff with digital tools, research databases, eBooks, and library management software.

Curriculum Integration

● Support the development and ongoing review of K-12 digital and information literacy learning progressions.

● Align library resources with curricular needs for IB, AP, BTEC, PCS and Stamford courses.

● Collaborate with Curriculum Coordinators and the Secondary Digital Learning lead to integrate digital resources into the curriculum, focusing on information literacy, research methods, and digital citizenship, while aligning with technology and library resources.

Student Literacy

● Teach research methodologies, guiding students in ethical information use, data literacy, and effective academic research for IB, AP, and independent projects.

● Provide personalized support to students in locating, evaluating, and using information for coursework, assessments, and personal inquiry, particularly for IB, AP, BTEC, PCS and Stamford courses.

Reading Advocacy and Literacy Promotion

● Organize events and programs to promote reading for pleasure and academic growth.

● Curate and recommend diverse reading materials for students, classes, and the broader school community.

● Host author visits, book clubs, and other literacy programs to foster a lifelong love of reading.

● Engage with parents and the school community to promote library resources and literacy initiatives.

Administration and Operational Support

● Manage the library’s budget, orders, and inventory, tracking expenditures and resources.

● Supervise library assistants, student workers, and volunteers.

● Contribute to staffing decisions, supporting recruitment, deployment, and professional development of library staff.

● Assist in planning the professional development and time management of library assistants during PTC and PD days.

● Manage and maintain Follett Library Manager according to international standards.

● Provide an annual Library Report to the Line Manager and Principals of MS, HS, and PCS.

Position Requirements

● Minimum 3 years of library management experience, ideally in an international school.

● Experience managing a diverse collection of print, digital, and multimedia resources.

● Experience collaborating with teachers and Curriculum Coordinators to support unit and lesson planning, particularly in IB and AP programs.

● Expertise in teaching digital literacy, research skills, and media literacy, with knowledge of IB course requirements.

● Familiar with library management software (e.g., Follett Destiny, Follett Library Manager).

● Strong understanding of copyright, licensing, and data legislation in relation to library resources and technology.

● Ability to design and deliver professional development for staff.

● Proficient in managing library operations, including budgeting, inventory, and supervising staff.

● Strong interpersonal skills for collaboration with faculty, staff, students, and parents.

● Ability to work independently, prioritize tasks, and meet deadlines.

● Commitment to staying updated on library trends, pedagogy, and technology.

● Understanding and commitment to equality and diversity in a multicultural environment.

● Excellent verbal and written communication skills in English.

● Demonstrates Stamford Values: Courage, Ingenuity, Compassion, Integrity.

Qualifications

● Master of Library Science or School Library Professional Certification preferred

● Minimum Bachelor’s degree or equivalent is required

● Relevant Teaching qualification

Contacts

● Other Stamford Teaching and Non-Teaching Staff

● Parents and Students

● PTA

Working Conditions

● Based at the Stamford American International School Woodleigh campus with occasional travel for training or professional development.

● 5 days week plus weekend and holiday duties as required.

● Work hours are 8am to 4:30pm, Monday to Friday, and until 5pm on Wednesdays).

Terms of Employment

● Medical Benefits: Medical insurance provided where applicable

● Sick Leave/Hosp: 60 days hospitalization leave including 14 days sick leave

● Probation Period: 3 months from date of commencement

● Referee request: Required

● Background Check: Required

Stamford American International School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Pre-employment background checks are mandatory and appointments are strictly subject to confirmation that all reference and background checks are completed to the satisfaction of Cognita, Stamford’s parent organization.

We are an equal opportunity employer and disallow discrimination of age, ethnic origin, nationality, gender, religion, sexual orientation, family status, pregnancy, marital status, medical or mental health history, physical characteristics or disability. We welcome applications from all qualified candidates.

Please note that only shortlisted candidates will be notified.

Job Responsibilities:

· Responsible for Progress Claims, Variation Orders, Final Accounts, Settlement and Sub-contractor Progress Claims.

· Measuring and taking off quantities, liaising and negotiate with sub-contractors and suppliers

· Provide estimates and evaluate costing to achieve competitive costing for tender submission

· Estimate, develop & manage construction schedule, method of statement, temporary plan

· Able to Source and Liaise with Site Personnel, Suppliers, Sub-contractors, Consultants and/or Architects for all project-related matters.

· Able to ensure timely finalisation of main contracts and sub-contracts.

· Any other duties that deem required to complete the works

Job Requirements:

• Candidate must possess at least a Bachelor’s Degree/ Post-Graduate Diploma/ Professional Degree in Engineering (Civil), Quantity Surveying or Facilities/ Building-related.
• MUST have at least 2 years of work experience as Quantity Surveyor in Singapore.
• Competent in software skills MS Office and AutoCAD.
• Should be meticulous, independent, highly motivated, results-oriented, good team player and able to work under pressure and meet tight deadlines.
• Able to start work immediately is an advantage.
• Able to work for at least 6-8 months.

Overall in-charge of the Econ Group on its finance and accounting aspects

• Responsible for financing and banking matters

• Feasibility study on all projects in Singapore as well as overseas on its financial aspect

• Monitor the financial performance of Econ Group

• Involve in the taxation and costing matters

• Improve on the accounting management information system and computerisation programme

• Develop standard accounting practice within the group of companies

• Approval of payment

Overall in-charge of the Econ Group on its finance and accounting aspects

• Responsible for financing and banking matters

• Feasibility study on all projects in Singapore as well as overseas on its financial aspect

• Monitor the financial performance of Econ Group

• Involve in the taxation and costing matters

• Improve on the accounting management information system and computerisation programme

• Develop standard accounting practice within the group of companies

• Approval of payment

Key Responsibilities:

• To develop and execute Corporate Social Responsibilities (CSR) initiatives and programs aligned with Company’s mission and values.
• Ensuring that stakeholders are aware of the company’s sustainability practices, policies, and that everyone is helping to enforce them.
• Facilitating and engaging artistic workshops and classes for the public, sharing expertise and inspiring creativity.
• Planning and execution of internal and external community events such as organizing philanthropy events, supporting community initiatives, organizing employee volunteer days, promote employee wellness programs, etc.
• Build strong relationships with local communities and partner organizations to foster collaboration and create positive social impact.
• Engage with stakeholders to gather feedback and improve our CSR practices.
• Evaluate the impact of CSR activities that help the business work toward meeting its established corporate citizenship goals by providing regular reports to the board and stakeholders.
• Lead and mentor a team of dedicated CSR professionals.

Requirements:

• Strong understanding of sustainability principles and practices.
• Passion for art and creativity, with a strong artistic background.
• Highly experience in facilitating workshops and classes.
• Strong project management and organizational skills.
• A deep personal commitment to corporate social awareness.
• Strong collaborative skills and the ability to build a community and activate others; adaptable to different cultures and business environments.
• Excellent communication and interpersonal skills.
• A positive and enthusiastic attitude, innovative in action.

Preferred Qualifications:

• Experience in exhibiting artwork and receiving awards in art competitions.
• Proficiency in various artistic techniques, such as drawing, painting, or sculpting.

Job Highlights:

• Group medical insurance, including PA & dental – spouse included
• Untaken annual leave encashment – clearance yearly
• Company workshop (overseas), staff award payment plus extra leaves

**Only shortlisted candidates would be notified**

Awards Designer cum Project Servicing

Brief Description is as below:

A challenging job which requires creativity in coming up with iconic designs for new clients as well as servicing our existing clients from proposal to fulfilment stage.

This will be your main role on a daily basis with new & existing clients on their projects. You do not need to look for clients or canvas for sales, just service them when the enquiries come in.

And occasionally on a need to basis to help create our marketing brochures, update our facebook & such.

Some of our products on Youtube

Spectrum in Motion : https://youtu.be/6i57bzXpJpc

Ramrods: https://www.youtube.com/watch?v=wjvolmbIcfg

Awards in Motion : https://youtu.be/cnlVVgUqzq4

Responsibilities

As we have a wide range of products since we first started in 1975, there are a lot of options to work on for customization.

Once the sales enquiry is in, you will do the budget design proposals. After that the client selects and accepts one of these designs, an order will be raised for the client to accept.

Do up the artwork design with the categories and winner names for our inhouse printing, & arrange to send it out on the event date.

Do the paperwork like invoicing cum DO and arrange for delivery with Lalamove for Singapore and DHL, or Fedex for overseas under the client's account.

Once payment is collected, the case is considered closed, until next year when they want to repeat the order again.

We have streamlined our whole job process and there are standard templates to be used. So if you follow our SOP, everything should flow smoothly and not be a problem.

Qualifications

Excellent verbal and written communication skills are required. Skills in using vector graphic software or 3D software is a must to make proposals to client.

Able to work as a team player and to follow our standard SOP instructions well is also a requirement from you.

Employment Type

Full-time

Salary is negotiable depending on your working experience and we can discuss this when we meet up.

Responsible for perform as the team lead on project delivery in development, integration, testing and deployment of ServiceNow solution for our clients across various platform workflows :

• Workflow for IT Technology: ITSM, ITOM, ITAM, and AIOps
• Workflow for Employees and Customers: HRSD, LSD, CSM, FSM
• IRM/GRC, or Integrated Risk Management
• App Engine and Integration Hub as part of the creator workflow
• Prepare technical specifications as required deliverables.
• Provider oversight and unit testing of code along with guiding the project team and client in completing the UAT.

Qualification:

• Bachelor’s degree in Computer Science or a related technical field.
• Min 5 - 8 years experiences in proven hands on experience in ServiceNow or any other ITSM solution with client
• Must have ServiceNow Certified System Administrator or Certified Application Developer or Certified Implementation Specialist
• Hands on experience in development & deployment of ServiceNow or other IT workflow

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business.
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations.
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals.
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions.
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment.

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns.
• To develop negotiation and presentation skills to communicate effectively and clearly to others.
• To understand of audience engagement and other business support functions.
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis.
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options.
• To develop company business campaigns and enhance campaign awareness and campaign visibility

Job Scope:

• Supports the division on Marketing, Procurement and Finance matters
• Conceptualize and implement the division’s marketing communications plan in both social media and mainstream media
• Provides admin support on the division’s budget and finance reports.
• Widens residents’ outreach and deepens engagement through EP programmes and active collaboration with corporate partners.
• Works with grassroots leaders and community partners in promoting SGSecure/EP programmes and enhancing the capacity and capability of the community and grassroots Organisations (GROs) in emergency preparedness and responsiveness.
• Provides guidance and support to Community Emergency and Engagement Committees (C2Es) in implementation of SGSecure/EP programmes.
• Provides administrative and clerical support and assists in the update, collation, preparation and submission of reports and statements.

Working Arrangement:

Working Hours:

Monday to Thursday: 8.30am – 6.00pm
Friday: 8.30am – 5.30pm

Location: Jalan Besar

Salary: Hourly Rated

Duration: Jan 2025 - April 2025

Job Requirements:

• Possess good communications, presentation and interpersonal skills

• Proficient in Excel, PowerPoint, Outlook and Word

• Prior knowledge in any of the following areas would be an advantage :

o Proficiency in Canva or similar designing tools

o Familiar with current social media and mainstream media trends

o Finance and Budget management

o Warehouse Inventory Management

o Robotic Process Automation (RPA) and data processing

o GEBIZ system and Workday

EA License No.: 96C4864

Reg. No.: R22110485

Responsibilities:

• Manage the full spectrum of sales order process, primarily for local optical shops and online business.
• Track local orders to ensure customer satisfaction and meet company objectives.
• Generate and receive necessary documents for sales orders from local optical shops and online customers, such as sales invoices and packing lists (if needed).
• File all required documents for local sales order .
• Liaise with warehouse personnel to ensure timely and complete fulfillment of local orders.
• Enter local orders into the ERP system and arrange prompt delivery to ensure customer satisfaction.
• Liaise with the warehouse and production planner to ensure the availability of goods for local orders and accurate stock replenishment for optical shops.
• Generate weekly / monthly sales reports for sales and promotion monitoring as required by the management.
• Work closely with the finance department to verify payments for local optical shop and online sales, and follow up on overdue payments from local customers with credit terms to avoid aging debtors.
• Serve as a backup for export shipments by performing simple tasks when the customer service colleague is out of the office.

Requirements:

• Minimum O levels or equivalent.
• Minimum 5 years' of experience in Customer Service.
• Knowledge required for export / import trade regulations; preparation of shipping documents.
• Strong communication skills, both verbal and written.
• Strong documentation preparation knowledge and skills.
• Proficient in MS office software application.
• Highly customer-focused.
• Results-oriented.
• Able to multi task.
• Meticulous attention to detail.

We are looking for a dynamic, resourceful, and ambitious Event Specialist to join our fast-growing team. The successful candidate will be responsible for supporting the client’s marketing activities, campaigns and events management. As part of the Account Servicing team, you will be developing marketing campaigns to generate leads across marketing pillars such as events, campaigns, and media buys. You will be responsible for working with an ecosystem of companies that provide data, tools, and services that maximize the performance of marketing. This role is responsible for leading marketing initiatives across partner types, including comarketing, content development, thought leadership, and events.

Why Join Us?

• Besides Tai Seng MRT
• Medical/Insurance benefit
• Fun and Friendly working environment
• Hybrid Working Style

Job Description:

Account Management

• Serve as the event/marketing support team for all current clientele and its active projects.
• Project manage and ensure the timely, successful, and profitable delivery of our client’s creative solutions according to their business needs and objectives
• Be part of supporting the client's campaign and an informed expert on the products and solutions.
• Contribute effectively in any incoming brief/project discovery phase - discover and identify the client's business pain points, SWOT, and landscape.
• Collaborate with the creative and strategy team to identify new ideas and be an effective team member for the ongoing ideation of new business and creative solutions
• Forecast, prepare, and track key account management metrics in the company's CRM platform to ensure the account timeliness of billing.
• Communicates the client's goals/objectives and represents the client's interests to the team
• Work closely with the creative team to maintain a continuous communication of project status to identify potential issues and opportunities within or related to the project
• Acquire a good understanding of company capabilities and services and effectively communicates all offerings to the client
• Provides regular updates on all account activities, including project status and inquiries, on a weekly basis
• Maintain the Account team archive library
• Help plan an event in accordance with client objectives and requirements, and proactively identify and address gaps and potential problems based on the venue’s capability
• Negotiate and liaise with third-party vendors/caterers for quotations and event setup requirements
• Work as part of a team to execute events flawlessly, troubleshoot and problem-solve on-site, and also manage and service clients throughout.

Job Requirements:

• 2 - 4 years of work experience, ideally with 1+ years’ experience focused in B2B marketing, especially IT industry
• Relevant experience in MICE, Hospitality/Tourism or a relevant industry knowledge
• Experience in partner marketing, lead generation campaigns, events, or media buy is preferred
• Strong marketing background with a track record in strategizing, executing, and measuring performance and creative marketing campaigns end-to-end
• Develop, execute and manage highly effective advertising campaigns and media plans to drive traffic and awareness.
• Propose creation of relevant and engaging digital content for publishing onto various digital platforms
• Analyze digital marketing analytics reports and share insights with the team to develop optimization plans.
• Experience collaborating with cross-functional teams and managing stakeholders
• Excellent computer knowledge of PC environments with proficiency in Microsoft Word, PowerPoint, and Excel Writing and proofing skills are also required
• Relevant experience in digital marketing &/or performance marketing.
• Experience in SEM, SEO and SMM skills.
• Experience growing SEO traffic and organic lead acquisition. Familiar with on-site SEO best practices and knowledge of ranking factors and search engine algorithms.
• Experience in launching campaigns across a variety of channels including email, ads, web, social, events, and more.
• Excellent communication skills (written and verbal), administrative skills and negotiation skills
• Independent personal motivation and initiative, as well as discipline and good judgment
• Ability to work independently, organized, dependable, detail-oriented and work well under pressure
• Team player with a cooperative spirit Quick learner, efficient and high sense of urgency

• Liaise with Managers/ Superintendents for prompt supply of technical spare parts or vsl repair jobs or annual services.
• Handle purchasing activities as well as arranging logistics to connect the spares to the vessels.
• Tally accounts and issue PO to vendor.
• Send enquiry/ requisitions to suppliers for owner’s asset purchases and as required.
• Liaise with vessels on any information required pertaining to requisitions.
• Follow up with quotations from suppliers.
• Prepare purchase orders and delivery orders/ proforma invoices/ packing lists, etc.
• Assist in logistics arrangement (air freight/ sea freight/ land transport/ sea transport)
• Liaise with agents and ships for the supply of spare parts and repair services to vessels at convenient ports.
• Document filing/printing of invoices.
• Other duties as assigned by Manager/ Superintendents/Line manager.

Key Roles and Responsibilities

• Handling inquiries of vessel repairs/ services/ technical supplies worldwide as required and guided by Supt.
• Provide delivery note/ proforma invoice/ packing list to the vendor for delivery.
• Assist in logistics arrangement (air freight/ sea freight/ land transport/ sea transport)
• Document filling/ verifying vendors’ costs/ take approvals for added costs from clients and submit to accounts to raise the invoices for the completed jobs.

Qualifications

• Minimum Diploma/ or its equivalent.
• With at least 6 Months -1-year’s working experience preferably in Shipping Industry/Marine Repair Companies.

Job Responsibilities:

· Responsible for Progress Claims, Variation Orders, Final Accounts, Settlement and Sub-contractor Progress Claims.

· Measuring and taking off quantities, liaising and negotiate with sub-contractors and suppliers

· Provide estimates and evaluate costing to achieve competitive costing for tender submission

· Estimate, develop & manage construction schedule, method of statement, temporary plan

· Able to Source and Liaise with Site Personnel, Suppliers, Sub-contractors, Consultants and/or Architects for all project-related matters.

· Able to ensure timely finalisation of main contracts and sub-contracts.

· Any other duties that deem required to complete the works

Job Requirements:

• Candidate must possess at least a Bachelor’s Degree/ Post-Graduate Diploma/ Professional Degree in Engineering (Electrical/Mechanical), Quantity Surveying or Facilities/ Building-related.
• MUST have at least 2 years of work experience as Quantity Surveyor in Singapore.
• Competent in software skills MS Office and AutoCAD.
• Should be meticulous, independent, highly motivated, results-oriented, good team player and able to work under pressure and meet tight deadlines.
• Able to start work immediately is an advantage
• Having specialist Diploma in M&E Coordination is an added advantage

1. Degree in Building/Construction Studies/Civil & Structural Engineering/Geological Science or equivalent

2. Ensure full adherence to company policies on-site, particularly health and safety standards

3. Able to manage and control workers and monitor their work closely

4. Attend project site meetings with the clients, consultants, sub-contractors, suppliers, authorities, etc. and to ensure the smooth progress of the project

5. Supervise the collection of soil and rock samples and instrument installation works

6. Prepare reports from fieldwork eg. Borelogs, installation records and daily journals

7. Co-ordinating with materials suppliers and managing the delivery, quality and installation of materials

in charge of lifting works in construction site involving of all cranes lifting plans, must have lifting operation experience for more htan 5 years

Position Objective

The Head of Marketing & Communications will be an experienced, dynamic and highly motivated individual responsible for driving the marketing and communications strategy across all areas of the school. Branding and positioning of the school within the increasingly competitive landscape of Singapore will be a key focus moving forward. The successful candidate will be expected to develop long-term strategic goals, foster collaborative relationships both within and outside of the school, and continue to showcase Stamford American International School (SAIS) as a world-class school to the local and international community. Reporting directly to the Director of Admission & Marketing, the successful candidate will contribute to the strategic direction of the whole school and will play a vital role in its ongoing success.

The Head of Marketing & Communications will be a member of the Operations Leadership Team, reflecting the position's importance and enabling the brand to permeate across functions.

Responsibilities

The job holder’s responsibility for promoting and safeguarding the welfare of children and young person’s for whom they are responsible, or with whom they come into contact will be to adhered to and ensure compliance with the relevant Cognita Safeguarding; Child Protection Policy and Procedures at all times. If in the course of carrying out the duties of the role, the job holder identifies any instance that a child is suffering or likely to suffer significant harm either at school or at home, they must report any concerns to the School’s Designated Safeguarding Lead or to the Head or indeed to the Cognita Regional Safeguarding Manager so that a referral can be made accordingly to the relevant third party services.

Management & Strategy

• Provide innovative leadership in creating a marketing, branding and communication strategy, including developing long-term goals and an annual operating process to optimise the positioning of SAIS in an increasingly competitive market;
• Lead the Marketing and Communications team to ensure a cohesive and collaborative approach to external marketing and internal communications using an omnichannel approach;
• Experience in performance marketing with active monitoring and result driven for enrolment drive;
• Foster collaboration with other departments to create streamlined marketing programmes to support all areas of the school;
• Understand and keep up with industry best practices and emerging strategies that will keep marketing and communications up to date and ensure the school maintains a competitive edge, in particular, the use of digital channels and customer data, keeping GDPR as well as PDPA compliance in mind at all times;
• Develop new creative, innovative and out-of-the-box approaches in applying the school’s messages;
• Liaise with the Managing Director, Director of Marketing and Admissions and Finance Director to develop marketing and communications financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances, aligning monetary resources, developing action plans, measuring and analysing results;
• Be a member of the crisis management team, managing the response to and communications around both planned and unplanned situations across multiple media to both the internal and external community as appropriate;
• Work alongside other senior leaders to contribute to and shape the whole school strategy, infusing our brand thinking and elevating SAIS’s position as the school of choice for families in Singapore.
• Own and manage the marketing and communication budget to generate desired output.

Marketing

• Lead the development and execution of a thorough and integrated external marketing strategy aligned with the school’s strategic objectives, including digital marketing, 3rd party media, outdoor advertising and others.
• Elevate SAIS’s brand awareness and competitive positioning to create a clear and transparent brand strategy, successfully leading the marketing team from the conceptualization of a strategy to execution;
• Effectively lead and manage the Marketing team by communicating and demonstrating the school’s values, policies, and procedures; work closely with the marketing team to ensure that they are functioning effectively and efficiently;
• Oversee the ongoing development of the school’s website and portals, including brand, design, content, layout, functionality and search engine optimization and measurement;
• Review and oversee the development and maintenance of a range of marketing collateral (both online and print) to support the school’s brand and proposition, including digital marketing assets (Statics and Video), marketing brochures, exhibitions assets, corporate premiums and translation of materials.
• Lead the PR/Advertising strategy to reinforce the school’s brand and proposition and optimize its exposure on online sites and coverage in printed publications;
• Lead the school’s digital and social media strategy for branding and leads generation and long-term marketing goals
• Ensure a presence on key listings and directories and an integrated content strategy across relevant social networking platforms, including, but not limited to, Facebook, Twitter, YouTube, Instagram, Flickr, Pinterest, and LinkedIn.
• Formulate an effective SEO strategy for growth and market share, including on-page and off-page SEO.
• Oversee the execution of Marketing and Admissions events, including Open Houses, Exhibitions, Seminars and Webinars, and any other lead-generation events.
• Effectively utilize CRM and Marketing automation tools in customer journey management and lead nurturing
• Perform regular market research and gather market intelligence for decision-making
• Work closely with the Director of Marketing and Admissions to develop and execute an effective marketing program that promotes positive relationships and reputation with the community (internal and external) and attracts prospective parents and students.

Communications

• Formulate a communications strategy aligning internal and external communication channels and messaging in accordance with brand voice;
• Review and monitor the effectiveness of existing internal communication processes and practices and work closely with the Communications Manager to develop and shape an ongoing and effective internal communications strategy;
• Contribute to producing a high volume of communications and content to an elevated standard that is in line with the School’s vision and values. This includes writing high-level marketing copy and editing/refining the work of others to sharpen the messaging and apply tonal consistency.
• Drive the Communications Team to define, shape, and follow a clear process to provide accurate, tonally appropriate communications relevant to all types of situations and delivered to the right target audience.
• Effectively lead and manage the Communications team by communicating and demonstrating the school’s values, policies, and procedures; work closely with the Communications Manager to ensure that the Communications team is functioning effectively and efficiently;
• Oversee the execution of the internal communications strategy, led by the Communications Manager;
• Oversee the collaboration and communication with different members of the community to build support and understanding and collate feedback to shape the communications strategy;
• Support the Communications Manager in working with the Management and Leadership Teams to ensure the timely and effective communication of important messages to the community via the school’s communication channels;
• Oversee a consistent and clear communication of Stamford’s corporate identity and communication processes to staff and ensure all internal communications support the brand.
• Oversee the creation and development of various internal communication initiatives, including key publications such as the Superintendent Weekly Wrap-up, Stamford Pride, Year Books.

Photography and Videography

• Oversee the management of photography and videography of all school events;
• Oversee the effective use of photography and videography across all internal and external communication tools, according to the school’s Photo and Video Policy.
• Maintain a library of assets for various marketing and communication purposes.

Position Requirements

Experiences:

• A minimum of 10 years’ experience in managing brands and developing creative and innovative marketing strategies for both offline and online mediums/channels in formulating effective marketing outreach.
• Experience in Performance Marketing and lead generation mechanism which drives enrolment
• Experience in managing a marketing and communication team from conceptualisation of a strategy to execution.
• Proficient in digital marketing and online and offline marketing integration, accompanied by SEO knowledge for sustainable results.
• Experience in marketing technology and modern marketing approaches in accordance with marketing intelligence and media consumption patterns of the target audience.
• Experience in data-driven strategies and able to incorporate ROI and metric-driven models, CRM systems, databases and marketing automation
• Proficiency in using various software such as Microsoft Dynamics, Google Analytics, Microsoft Clarity, CMS, SEMRush/Ahref, Mailchimp, and Adobe Creative Suite, for example.

Personal Attributes:

• Exceptional leadership and communication skills to inspire and collaborate with a cross-functional group for a unified direction in accordance with the organization’s vision.
• Strong strategic thinker with a passion for tactical and detailed marcoms execution.
• Strong project management and time management skills in driving cross-functional projects
• Effective analytical skills to properly evaluate market situations and competitions and adapt quickly for results.
• Excellent people management skills to effectively manage the Marketing and Communications team while driving performance for lead acquisition through various avenues.
• Passionate about the education industry and supporting a community of students, staff, and the larger Stamford American Community.
• Excellent communication and presentation skills with the ability to communicate across all levels of the school and its community.
• High cultural quotient to engage a community with a wide variety of cultural and religious backgrounds.
• The ability to be efficient, flexible and adaptable in a pressurized environment.
• The ability to work independently, to be self-motivated, proactive and forward-thinking.

Qualifications

• Bachelor’s degree in business or marketing, communications or a related field (essential).
• A Master’s in Business Administration or Marketing will be an advantage.

Working Conditions

• Role will be based out of the SAIS Woodleigh campus.
• 40 hours of work per week, some flexibility (weekend, evenings).
• Occasional staff meetings and trainings.
• Expected to participate in some duties outside of work hours.

Terms of Employment

● Working Hours 8:00 am – 5:00 pm, Monday to Friday

● Annual Leave 21 working days

● Medical Benefits: Medical insurance provided where applicable

● Sick Leave/Hospital Leave: 60 days hospitalization leave including 14 days sick leave

● Probation Period: 3 months from date of commencement

● Referee request: Required

● Background Check: Required

Stamford American International School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Pre-employment background checks are mandatory and appointments are strictly subject to confirmation that all reference and background checks are completed to the satisfaction of Cognita, Stamford’s parent organization.

We are an equal opportunity employer and disallow discrimination of age, ethnic origin, nationality, gender, religion, sexual orientation, family status, pregnancy, marital status, medical or mental health history, physical characteristics or disability. We welcome applications from all qualified candidates.

Please note that only shortlisted candidates will be notified.