Digipixel is a Cyber Trust (Tier 2) Certified digital agency, specialising in web solutions, eCommerce development, branding, and cybersecurity-focused digital marketing.
As a Pre-Approved Vendor under IMDA’s SMEs Go Digital initiative, we are recognised for delivering secure, scalable, and innovative eCommerce solutions that empower businesses to excel in Singapore’s dynamic digital economy.
We are seeking a Project Manager to take charge of our website development projects and oversee operational processes. This role demands exceptional organisational skills, a collaborative mindset, and a proactive approach to enhancing efficiency and project outcomes.
Key Responsibilities
Project & Process Management
• Oversee the end-to-end lifecycle of website development projects, ensuring timely delivery and adherence to quality standards.
• Manage and prioritise multiple Ad-Hoc Support Board tasks within timeline, ensuring client satisfaction.
• Collaborate with developers to refine workflows and improve processes.
• Track time spent on all tasks in website builds and Ad-Hoc requests to provide clarity on resource allocation, workload, and capacity.
• Develop comprehensive reporting systems to monitor performance, identify delays, and propose process improvements for each project phase.
• Manage the team's manpowers and deligate tasks efficiently
Collaborative Department Development
• Work closely with the development team to tackle challenges, streamline workflows, and improve website quality collectively.
• Encourage a culture of continuous improvement by leveraging team insights and fostering innovation in processes.
Cross-Department Communication
• Communicate effectively with colleagues across departments, ensuring queries and assigned tasks are addressed within stipulated timelines
• Proactively address potential time constraints upfront to manage expectations and avoid delays.
Quality Assurance (QA)
• Ensure all website projects undergo rigorous QA checks to meet functional, design, and cybersecurity standards.
• Use insights from QA to optimise workflows and resolve recurring bottlenecks.
Reporting & KPIs
• Provide weekly and monthly KPI updates for the director delivering reports punctually without reminders.
• Create detailed reports on project timelines, time spent, and team performance to identify and address fulfilment gaps.
• Build reporting frameworks to monitor productivity, process efficiency, and areas for improvement across website builds and ad-hoc tasks.
Key Qualifications
• Proven experience in project management, preferably in web development or a related field.
• Solid understanding of website development basics and associated processes.
• Huge plug if you possess web design knowledge and experience
• Proficiency with ClickUp or similar project management tools.
• Ability to analyse time tracking data to optimise resource allocation.
• Strong communication skills for internal team coordination and client interactions.
• Analytical mindset with a focus on continuous process improvement.
Desired Traits
• Collaborative Leader: Inspires teams to tackle challenges and see eye to eye with the company's vision and goals
• Detail-Oriented: Ensures accuracy and excellence in project execution and reporting.
• Proactive Problem Solver: Anticipates issues and implements solutions promptly.
• Accountable: Takes ownership of KPIs, reporting, and deliverables, ensuring deadlines are met without compromise.
